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Orange upgrades???

Orange Upgrades...
what do they offer on top (e.g. extra minutes), or am I better off looking in Carphone Warehouse or other networks etc.
I have had a £35/month contact (with a £50 SPV M3100) and just realised I'm 5 weeks from the end. My dad's been using the SIM as I have a better contract with 3 and will let him carry on using it but keep any new phone, I also do not want to change number (it will be inconvenient porting from contract to contract across networks).
Never upgraded before-always had 12 month contracts, moved on before the chance to upgrade came.
Any advice?
Initially I chose Orange over T-Mobile as I was at a new house and their Broadband was free/£5 with a good contract, but I grew tired as it was not actually 'unlimited' and was too slow and now use Be Broadband.
I don't really like any of their current phones though, I have a Viewty and K850i (plan to sell one of them) and don't like the Touch Diamond. Nothing they have is truly better than even the K850i (which I use with a 8gb microSD).
Has anyone had any positive encounters with them in the past?

i managed to get a trinity on upgrade last year on dolphin 35 with a 10 pound discount, so i get 600 mins, unlimited texts and now with the new data package i get 'unlimited' data, plus 3 magic numbers all for 25 squid a month. although thats a 18 month contract.
im looking to get a diamond on the same tarrif soon

Purchased Through Expansys

Hi all,
Couldn't wait any longer for touch pro to be available through the neworks. Took the plung and ordered today through Expansys with T-Mobile Flext 35 with W n W. My only concern it the reports of bad recieption on t-mobile. What are my rights of return with on-line sellers if my signal is bad. In my home there is no 3g and my GSM signal is between 1 and 2 bars. Always when out and about will I get the H or just 3G I seem to remember some comments on Expansys not including H with their sim cards.
Thanks everyone for taking the time to read and responding.
College.

I bought exactally the same deal and I have no worries with the signal, I get HSPDA at work, home and my GF's (3 quite spaced out locations, and I also live in the bottom of a valley).
As for returning, your problems lie with T-Mobile as you have entered an 18 month contract with them. I don't think you have many rights with regards to canceling that contract, certainly no more than about 10 days I think. But if you are having problems with reception, I'd say it was down to your area rather than the network or the phone.

l0st.prophet said:
I bought exactally the same deal and I have no worries with the signal, I get HSPDA at work, home and my GF (3 quite spaced out locations, and I also live in a valley).
As for returning, your problems lie with T-Mobile as you have entered an 18 month contract with them. I don't think you have many rights with regards to canceling that contract
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You should have a cooling off period - usually 14 days to return the product contract or not. Vodafone offer this, so i dont see why tmobile wont. You will have to pay for calls made etc.

ardsar said:
You should have a cooling off period - usually 14 days to return the product contract or not. Vodafone offer this, so i dont see why tmobile wont. You will have to pay for calls made etc.
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Sounds reasonable, I'm sure if you were to phone them up they would tell you where you stand.

I believe that the law in the UK states that on any mobile contract, you must have a 14 day period within which you can return it for ANY reason.
if expansys refuse to allow you to do this, they are breaking the law!

Hows your phone and T-Mobile ???
I'm toying with the idea of getting the same deal you went for , but i'm just unsure about t-mobile , so hows it all going ????

I went through expansys but with the t-mobile combi 30, no problems as of yet

Actually there is no law that states there is a 14 day cooling off period, this somewhat changed when the major networks got a significantly high percentage of coverage, if you purchase a phone from a shop you do not have a right to return it unless it is faulty, ie orange will not allow a return when a phone has been purchased from a shop and advise you or should advise you of this at the time, as it was costing them so much money to deal with the returned phones.
however, seen as all purchases from the internet are govered under distance selling rules, you will always have 7 days in which to return the phone to the dealer if you do not want to keep it.
And of course you still have statute law which coveres faulty goods ect.

bagg1234bagg said:
Actually there is no law that states there is a 14 day cooling off period, this somewhat changed when the major networks got a significantly high percentage of coverage, if you purchase a phone from a shop you do not have a right to return it unless it is faulty, ie orange will not allow a return when a phone has been purchased from a shop and advise you or should advise you of this at the time, as it was costing them so much money to deal with the returned phones.
however, seen as all purchases from the internet are govered under distance selling rules, you will always have 7 days in which to return the phone to the dealer if you do not want to keep it.
And of course you still have statute law which coveres faulty goods ect.
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The Distance selling regulations are actually 7 working days btw....

Hi all,
I'm new to the forum, although I've been lurking a few weeks.
Anyway, I too got a Touch Pro through Expansys with the T-Mobile Combi 30+WnW contract.
I noticed a problem with it (the contract) yesterday, which was the billing date, which was set to the 20th (had to sign up to the T-Mobile website to find this info out), and I had only got the contract on the 1st! I thought it was a little unreasonable to want me to pay over a week before the end of the month and it was also a couple of days before I get reimbursed for my time at work (and I don't want to eat cereal for a week ). I read the FAQ and billing info which said I could change it if it was in 14 days of the billing date, which it was just! So I battled with 150, robot voice of annoyance, and after managing to confuse it twice, it dropping my call twice while waiting for a reply from tech support, and giving up waiting after 10 minutes, I used their contact form to email them. A guy called me back 5 minutes later, brilliant! He moved the billing date to the 26th, for some reason the 25th which I would have preferred was a problem, but never mind.
So far though I really like the phone, which is my first windows mobile and at least the buttons work, unlike those on my hate inducing K800i.
BTW I'm pretty sure Expansys website says you have 10 days to notify them that you are going to return the phone.
Owen

2
do somebody can work it??

herrajohny said:
do somebody can work it??
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Do you speak English?
As for T-Mobile, I have had my phone for a few week now and no problems at all. I get great HSPDA signal for web browsing, after some faffing about I get YouTube streaming, calls are clear (1 dropped call in 2 1/2 weeks)and no problems with messaging either. T-mobile has by far one of the best Mobile Werb plans in the UK (Orange has 250mb limit and vodafone has 500MB fair useage, T-Mobile has 1GB Fair useage).
All in all I am very glad took the plunge!

I certainly think t-mobile offer a good service (unless abroad! - made my wallet somewhat lighter) but they have no business sense at all, as an existing customer with a month and a half left on my contract I can't use the same method to upgrade to the Touch Pro. I have a feeling it's going to be cheaper with vodafone etc when it launches though I dunno but I think I may hold out (Also for their faster HSPDA).
I wouldn't worry about fair usage policies, when I moved house with my t-mobile 1gb fair usage I didn't have the internet for a month so I plugged my n95 in and was able to get 1.5mbps to my pc. I think I must have used at least 10gb that month using it as my usenet client etc. All that happened was they sent me a letter two months down the line. I think unless you always use lots of BW, you really can see it as unlimited on any fair usage policy.

Are vodafone doing any special offers on Touch Pro?

Looks like I'm going to have to pay myself out of my T-mobile contract and go vodafone.
I see on their website that they are throwing in a bluetooth headset + in car holder. Am I likely to be able to get anything else if I phone up or go to Vodafone shop such as in car charger etc ?
Only paying £30 for the Flext35 with web and walk and looks like it'll be around £38 for the Vodafone deal with free phone.
Cheers,
Andy

Hi Andy, Make sure you sign up with quidco.com first. Clear all your cookies from your browser and them go through them. Should be able to make 90 or 100 quid from signing up.

Any reasons to not go Vodafone?
I've been waiting for T-Mobile to bring out the Touch Pro for what seems like so long I've nearly had enough!
Even though I'm on a good deal with T-Mobile, might go Vodafone with this.....................
Anyone got any ideas why I shouldn't??
Charging over 500mb data a month??
Any other downsides??
I think coverage is better than T-Mobile in Scotland?

JamieMag: Legend, hadn't even thought of that. £90 quid pays for almost half of buying out my T-Mobile Contract, top work fella!
/Edit: Just had a look at the T+C's and they don't cover business purchases of which the Touch Pro is one. Any ideas on how to get round this issue?
/Edit2: Should really read more closely, according to Quidco, a business purchase is worth £100!!! http://www.quidco.com/vodafone-business/ Awesome.
Roblpm: I've not found any downsides with vodafone. Of every network I've come across they have the best coverage down south / in London. Perhaps this will encourage T-mobile to get their testing expedited or treat customers better.

One further thing, if I want to sign up online for this phone online with Quidco cashback you have to go to via the business site. Is this ok?

Voda is terrible. Coverage around here (Nr Manchester) is awful. Flat out doesn't work around Manchester Oxford Road, didn't work for me when I worked in East-Central London and signal varies a lot in Lytham - even in areas where the website says I should get full 3G.
I only have one other friend stupid enough to be on voda and we joke that we can never get hold of each other because one of us is bound to have either no signal or 'network busy'.
I get 'network busy, try again?' about 1 in 5 calls I make. We joke that 'the other person on voda in Lytham must be trying to make a call'

Can anyone comment on coverage in south east? Everyone at work seems happy with them. Cheers

andyfield said:
Can anyone comment on coverage in south east? Everyone at work seems happy with them. Cheers
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From London, Maidstone and Ramsgate/Margate I've always had good signal and usually HSDPA. I'm going to upgrade to the Touch Pro tomorrow
Hopefully £35 for 600 minutes, Unlimites Texts and Unlimited Data. The phone better be free too! (I believe it will be!)

I live in the South East and work in London and the reception is brilliant. There are black spots for every network and this seems to get greater the further out into Kent you go, but this is probably level in comparison with other operators.
Never had an issue with Vodafone myself and have had service where others haven't (of course this works in vice versa).
At the end of the day I feel it is just personal preference and I am happy to have been with Vodafone for 10-12 years or so.

Great stuff, thanks for the feedback. As you say all networks will have their strong and weaker areas.

Just wanted to double check that this quidco thing worked for you guys ? and also what deals did you get with voda there are 2 almost identical deals which appeal to me
1= £40 per month for 750 mins 250 texts and unlimited data (phone = £150)
2= £45 per month for 750 mins 250 texts and unlimited data (phone = £ free)
deal 2 is cheaper over the 18 month period
PS all prices are after VAT

To those that have a voda TP, does the phones shell have Vodafone branding on it, or is it a standard HTC phone case (no voda logo)?

I got a vodafone touch pro a week ago.
Has discreet branding at bottom of screen in white font and on back case.
Phone comes with vodafone rom with red/white touchflo interface and only omission from HTC advertised spec is youtube prog is missing! However using coreplayer instead.
I got a better deal by going direct to vodafone than by using Quidco and the standard internet offer. On £35 for 500 mins / 100 texts and unlimited internet. Phone was free. Got 2 months line rental free and a bluetooth headset thrown in. Got this deal by going into vodafone store and then chipping away, threatening to go to O2 etc. They tried to get me on the higher price plan but this is perfectly adequate for me. You can also downgrade/upgrade after 9 months.
My first HTC handset so have only been brave enough to change the icons to the HTC 3d so far. Actually quite like the bright vodafone touchflo so will keep it for now.

thebearhack said:
I got a vodafone touch pro a week ago.
Has discreet branding at bottom of screen in white font and on back case.
Phone comes with vodafone rom with red/white touchflo interface and only omission from HTC advertised spec is youtube prog is missing! However using coreplayer instead.
I got a better deal by going direct to vodafone than by using Quidco and the standard internet offer. On £35 for 500 mins / 100 texts and unlimited internet. Phone was free. Got 2 months line rental free and a bluetooth headset thrown in. Got this deal by going into vodafone store and then chipping away, threatening to go to O2 etc. They tried to get me on the higher price plan but this is perfectly adequate for me. You can also downgrade/upgrade after 9 months.
My first HTC handset so have only been brave enough to change the icons to the HTC 3d so far. Actually quite like the bright vodafone touchflo so will keep it for now.
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Was this a new contract or upgrade please?

guess where I am going today

ice_coffee said:
Just wanted to double check that this quidco thing worked for you guys ? and also what deals did you get with voda there are 2 almost identical deals which appeal to me
1= £40 per month for 750 mins 250 texts and unlimited data (phone = £150)
2= £45 per month for 750 mins 250 texts and unlimited data (phone = £ free)
deal 2 is cheaper over the 18 month period
PS all prices are after VAT
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I've gone for deal 2 via Quidco. I've used quidco with dell before when buying a laptop and got the cash ok after around 3 weeks. I think the contract has to run for at least 1 month before they credit you though.
Enjoy

thebearhack said:
I got a better deal by going direct to vodafone than by using Quidco and the standard internet offer. On £35 for 500 mins / 100 texts and unlimited internet. Phone was free. Got 2 months line rental free and a bluetooth headset thrown in. Got this deal by going into vodafone store and then chipping away, threatening to go to O2 etc. They tried to get me on the higher price plan but this is perfectly adequate for me. You can also downgrade/upgrade after 9 months.
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Is this a 12 or 18 month plan? I intend calling Vodafone and using this info to get the same deal

I just got a cracking deal from Voda in store, BIG THANKS to thebearhack for the suggestion
***£30*** per month for 750 mins 250 texts and unlimited data (phone = £ free)
+ I got a free nokia headset worth £30 + a free pay as you go sim
The only downside is that it is a 2 year deal, but TBH although my last three contracts have been 18 month I have ended up staying for 2 years as I waited for a new phone to be released so I dont mind.

My deal was 18 month 'business' plan. The fact that I don't have my own business was ignored! I am new to vodafone as far as they are concerned last phones were in my wife's name.

thebearhack said:
My deal was 18 month 'business' plan. The fact that I don't have my own business was ignored! I am new to vodafone as far as they are concerned last phones were in my wife's name.
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mine was a 2 year business plan, (apparently I own my own business !!! I wonder what I do maybe im an international playboy millionaire )

Upgrading on Orange

For years I've been with Orange and I last got a tytn1 recently replaced with a tytn2 because of repeated problems with the tytn1. last renewal I "upgraded to a n6301 for my wife to keep my contract price down. I am a band5 user and am on a Dolphin 40 websave. I have:
Dolphin 40 £30
websave eve n WE internet
500 mb +£5 peak use internet
100 mins loyalty reward (that dont include voicemail call... weird that one...) I
10.00 loyalty reward -£10
Orange Care +£6
Thing is I know I can do better ESPECIALLY as I havent upgraded for years and that a friend from PAYG got the same deal getting a contract AND a n95 which, at the time was new.
I need 400 xnet + unlimitted landline call and 250 texts or so and internet as I currently only have access through my phone.
The big one though is I want to actually UPGRADE and get a well deserved touch pro2 as it has the keyboard and I dont think the ACER is a great idea)
how do I get it? searching the internet comes up with a few places that suposedly do the touch pro2 on orange but I've not heard anything of these companies and am worried leaving orange direct. Can anyone advise me where to go for the best deal and to get this TP2? Otherwise it'l be cheap phone upgrade and max deal for minimum £PM so I could get the phone myself.
Lastly am I foolish sticking with Orange thinking my loyalty count for something?
I'd really apreciate any advice. I'm due to upgrade now

orange direct dont do the tp2 so you wil have to go through another company anyway, I would first phone up orange and ask if there is a way to use another company to upgrade through without having to leave and come back to them. As for staying with a company i dunno really I don't I switch the second I see a better deal, saying that my gf has been with o2 for years and she gets the most amazing deals every year I think she has 400mins unlimited texts unlim internet for £15/pm and she got a free e71. I on the other hand brought my touch hd sim free £500 and got a sim only deal from tmobile 600mins/unlimited texts/internet£20pm
also don't limit your choice to one phone until you have seen what deals you can get for example orange do the tg01 (no keyboard) they may give that to you for a really good price then you could sell it and buy whatever phone you wanted on ebay maybe, the n900 from nokia looks amazing although not wm (until wm7 I think thats a good thing- apart from no tomtom)

Sprint loses 135,000 subs

No wonder my TP2 on Sprint is so fast. No one else is using the bandwidth!
I just hope they can keep the system running well with reduced revenue.
zdnet - Sprint loses money, more subscribers in third quarter
http://blogs.zdnet.com/BTL/?p=26742&tag=nl.e539

I just don't get it. I guess in other areas sprint isn't that good. Everybody I know here in Columbus has them or verizon. they have a loyal customer in me. they have been doing me right for quite some time.

I used to have Sprint when I lived in Boulder, and the service was OK, not great, but that was 8 years ago. I moved to a location in the mountains that only had AT&T, and I switched to them cause that was all I could get. They were crap. Their system had more dropped calls than Sprint, and the data speeds on AT&T were getting slower and slower, I think due to all the iPhone users.
I live in a new area now, and can have my choice of providers. As soon as I could I gave AT&T the boot.
I just switched back to Sprint about 1 month ago as their price for the TP2 and the all included data plan was way better than AT&T. My data speeds are at least double those from AT&T on my TP1, and often 4-5 times faster.
I have also been traveling a bunch and have found the Sprint coverage to be quite good. There is one location in the mountains that I have not gone yet that I need coverage, and their coverage map states it is available, but you never know for sure until you try it your self.
So far, consider me a happy Sprint customer!

Went from Alltel/VZW to Sprint.
So far so good, but I haven't had much chance to test it out. Live in Lincoln, NE right now. Far I have had flawless coverage within, and same with the drive to Omaha. So far no drops in Omaha. I also played pandora all the way from Lincoln to Kansas City with only dips in coverage when I got into the really hilly areas between St Joe and KC. Friends had the same issues, so it was terrain related.
Anyway, I am glad I switched to sprint, I just hope they last! Customer Service in store and over the phone is 100x better than anything I dealt with for Alltel and VZW. Lets hope my next trip to the mountains is as good as all my other trips have been.
Edit: Colorado_al does sprint cover Copper Mountain? I hope so, going there over Thanksgiving.

I'm not happy with Sprint (and HTC) about how they handled my TP1 situation. I just took their phone survey too. I went through 4 TP1's in a 7 month period and they refused to send me another refurb. The store ordered parts and took my TP1 apart in the store and attempted to repair it. They handed me the phone and said it was fixed. Before walking away I tested things and the radio would not power on. I wanted to scream.
I got the TP2 from asurion after they were going to send my 4th refurb and I refused to accept that (told them I wanted a NIB TP1). I'm guessing that such a critter does not exist. My wife and step daughter have another year on the contract so...we may be looking elsewhere soon. Sprint needs to wake up and realize that bad customer support is killing them IMHO. I like the TP2 alright. It has a more RAM/ROM, a bigger screen and dual radios but still has the same processor the TP1 did.
Oh well, its just a phone after all

Sprint doesn't even have service up here, beyond roaming on US Cellular that is, and Nextel phones are just dead paperweights, so I've never even really considered them. That said, how long can they keep bleeding like this and stay alive? OUCH!

MrNybble said:
I'm not happy with Sprint (and HTC) about how they handled my TP1 situation. I just took their phone survey too. I went through 4 TP1's in a 7 month period and they refused to send me another refurb. The store ordered parts and took my TP1 apart in the store and attempted to repair it. They handed me the phone and said it was fixed. Before walking away I tested things and the radio would not power on. I wanted to scream.
I got the TP2 from asurion after they were going to send my 4th refurb and I refused to accept that (told them I wanted a NIB TP1). I'm guessing that such a critter does not exist. My wife and step daughter have another year on the contract so...we may be looking elsewhere soon. Sprint needs to wake up and realize that bad customer support is killing them IMHO. I like the TP2 alright. It has a more RAM/ROM, a bigger screen and dual radios but still has the same processor the TP1 did.
Oh well, its just a phone after all
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ive had 3 TP1s and all brand new in box from aurion... i havent had any problem with sprint besides fighting billing (all more my gain) in 14 years... i have tmobile as well and find there service shotty but am required to use it for work.. tryed att for a while that just made me start sharpening my knives so i left that back to tmobile.. soo ya havent had a bad problem considering every phone i have had since the old school 6600 has been brand new in box (expect one of the 6600's but that worked a lot longer then the other)

I've had AT&T since '95 in two different states, but just dropped them for Sprint because their coverage in my area is not getting better. So far I've no big complaints with Sprint, their coverage is better for me, no dropped calls in the area and I like the TP2.
I was not excited about going CDMA as I really like being able to switch my sim card between a couple phones as needed, but so far I've not needed to do that with the new phone.
My wife and daughter both use the Pre and love it. The Pre is a nice little phone is you don't need the keyboard much.
Sprint has got me as a customer for a while now. Hopefully they stay around