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Hey all,
Recently i've been having some problems with my emails coming through to my handset. I have the settings set to send/receive every 5 minutes.. but for some reason if my screen is turned off (phone on standby) no email comes through but when i turn my screen back on the emails come.
Has anyone else has this problem? I've never had this problem before it started out of no where...
Which software are you using as your email handler?
The original software that came with the phone.. I havn't installed anything on the phone its at its original state...
jayt2008 said:
Hey all,
Recently i've been having some problems with my emails coming through to my handset. I have the settings set to send/receive every 5 minutes.. but for some reason if my screen is turned off (phone on standby) no email comes through but when i turn my screen back on the emails come.
Has anyone else has this problem? I've never had this problem before it started out of no where...
Click to expand...
Click to collapse
are you using wifi or data connections? If its wifi do you have wifi enabled during standby?
i am using data...like i said if my screen is turned on theres no problems at all but its just when the screen is off in stand by mode no emails will come through..
This is a huuuuge issue which stems from the dawn of WM6. To be honest, it works sporadically for me. A few hours of no email, then a whole group arrives at a time. Sometimes it wont check by itself all day. Other times it will go 1-2 days without missing a beat. This makes it really hard to determine if what I have been doing fixes it.
Here are links to threads I have dug up:
http://forum.xda-developers.com/showthread.php?t=420513
^This is not a good fix imo, as it forces your data connection to be awake 24/7, killing your battery.
http://forum.xda-developers.com/showthread.php?t=437199&page=2
^ I am using the outlook email scheduler. Not sure if its working, or placebo. It still doesnt stick to every 30 mins, sometimes an hour late heh. At least you can have day/night settings and weekend settings. Maybe not a perfect fix, but increases email checking options.
http://forum.xda-developers.com/showthread.php?t=332362
^ Many Kaiser users had/have same problem, no solution found.
http://forum.xda-developers.com/showthread.php?t=445434
^Same problem, no fix in the Blackstone forum.
Thanks everyone for the help.
There has to be some kind of fix out there somewhere.. its unreliable
could try out the seven beta app
If I might make a suggestion...
Maybe you should edit the thread title to "No email in standby" as "Email..." doesn't really tell the story, more people will be likely to find it and post a solution
Problem solved with my Touch Pro
I also had this problem but I found the settings to change this. But you do need schaps advanced config 3 (and a regeditor) to make it happen. Now i always receive my email, it checks every 10 minutes, even in standby mode, with my own data connection.
With a registry editor go to:
HKLM - Comm - ConnMgr - Providers - [GUID] - Connections - [Connection Name] - Always On
and change this value from 0 to 1
(You can also change this setting with Schaps' Advanced Config under menu (right softkey) - More Settings - Connections.
Here you can select "Always On" for the type of data-connection that you use to receive your email)
The second thing is using advanced config and change the setting under power management:
- AC resuming from suspend timeout
- Battery resuming from suspend timeout
I have changed both to 60 seconds.
Now my touch pro is notifying me of new email, even in standby mode.
Good luck
^ by forcing the eternal data connection, are you not killing the battery? I think the phone should be able to connect, query, download emails, disconnect at set intervals while in standby. I think it is supposed to, but for some reason it doesn't do it reliably.
The way I have done it is to use SKSchema to watch for a data connection being connected and turn on the screen when this event happens. This wakes th ephone up and is able to download email. Then I use advance config to close inactive data connection after 10 seconds. As the phone is awake the data disconnects fine. As long as your phones screen is set not to power off quickly, mine is a minute it should be fine.
In the last day I got fed up with TF3D again and turned it off, email seems to check every 30 minutes. I'll let it go for a few days to make sure its not placebo effect.
Anybody here having this problem while manila disabled? Perhaps there is some obscure power saving setting running in the background of manila
Well i have no idea how to fix this problem.. i have played with my phone to try figure it out but nothing.
I will probably have to take rvjacobs advice and see if that works.
It looks like quite a few people are having this same problem.
Its weird.. If my phone is on standby no email comes through..but if its on standby and an SMS comes through, the screen doesnt wake but the email also comes through..
not sure whats happening there.
Mine does it with TF3D disabled also. Thats why I have to use SKSchema to turn the screen on when it detects an internet connection. This way, mail comes through fine and it also auto disconnects the data.
I can now confirm that the issue is still there, regardless of TF3D. Damn, I've tried everything, maybe this is a dead end... Maybe wm 6.5 will see a solution
Maybe it helps you to look for/change the following key:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts]
"ACResumingSuspendTimeout"=dword:00000001
"BattResumingSuspendTimeout"=dword:00000001
If you've got these values in the registry, try to cange them to
"dword:0000001e"
It's the time in seconds the device keeps running (without turning on the display) when it's automaticly woke up from the suspend mode (i.e. to look for mails). And if the value is "1", the time might be to short for picking up your emails.
With the new value you set the time up to 30 seconds.
The key exists since WM2003 and most of roms had a higher value in the past. But in the last time more and more roms come with a value of 1. I think its because the manufacturers want to get a good standby time for the devices...
I hope it works for you and you won't have to wait for WM6.5
Thanks for that deroland! I did manage to find them in the reg but it just says "Value Data 1".. doesnt say anything like "dword:00000001"?
I am new to this whole thing so it may be a stupid mistake im making..
jayt2008 said:
Thanks for that deroland! I did manage to find them in the reg but it just says "Value Data 1".. doesnt say anything like "dword:00000001"?
Click to expand...
Click to collapse
Then your value is like "dword:00000001". This is a hexdecimal dword key.
So your device has one second to look for new mails.
Try to change it to "1e" and I hope it will help you.
jayt2008 said:
I am new to this whole thing so it may be a stupid mistake im making..
Click to expand...
Click to collapse
The only stupid thing is that there is no open support by the manufacturers of the devices and microsoft for windows mobile. They only want to make their money ignoring the problem we have by the stuff they sell.
deroland said:
Maybe it helps you to look for/change the following key:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts]
"ACResumingSuspendTimeout"=dword:00000001
"BattResumingSuspendTimeout"=dword:00000001
If you've got these values in the registry, try to cange them to
"dword:0000001e"
It's the time in seconds the device keeps running (without turning on the display) when it's automaticly woke up from the suspend mode (i.e. to look for mails). And if the value is "1", the time might be to short for picking up your emails.
With the new value you set the time up to 30 seconds.
The key exists since WM2003 and most of roms had a higher value in the past. But in the last time more and more roms come with a value of 1. I think its because the manufacturers want to get a good standby time for the devices...
I hope it works for you and you won't have to wait for WM6.5
Click to expand...
Click to collapse
This is a setting which can be changed in advanced config, under power. I have mine set to 90 seconds, to no avail. I think this is what is causing it to work sporadically, as opposed to not at all.
Hey everyone,
I need your help figuring out why my Touch Pro 2 will not enter sleep mode on it's own. For some reason, the back light will dim, but the screen will stay on even though I have all my settings correct in the power management settings. Has anyone experienced this before? I think the fact my phone will not sleep automatically really impacts my battery life as I can barley make it from 7AM-5PM with barely using it much. It use to work fine, but now it doesn't. I've even done a format of the device twice, but still that doesn't seem to fix the issue.
Any help or advice is appreciated.
Not sure what programs you have loaded but try cold boot, see if works. Then check as you add one program at a time.
There is also an option under settings/battery/advanced to force the device to sleep after a period of time.
@ Aspesi4
Did you ever find a solution for this? I'm having the same issue.
I'm not sure when it started as I have a habit of putting the phone to sleep manually before I holster it.
If I lock the phone, the screen will dim, and at intervals, get bright again on its own. If I leave it at the TF Home Screen, it will stay bright and never dim.
I just can't bring myself to hard reset this phone right now . . lol. Maybe when I have more time. For now, I'll keep manually putting the phone to sleep .. . . sort of a muscle memory thing anyway. I wouldn't mind fixing it though, either.
Nope, never solved this problem. Sorry, I think you're on your own on this one.
I have also been experiencing this problem. I just got my Verizon Touch Pro 2 about two weeks ago. I have only added a handful of apps (WinMo MarketPlace, NetFlix Mobile manager, AP Mobile News, WeatherBug, and Shazam. I am pretty sure it was doing this before Shazam.) I think the phone was doing this even before I installed anything on it, but not certain. This is what I noticed;(I had T-Mobile's version and it did not have this issue.) I was amazed that my new Verizon Touch Pro2 was draining its battery life much more quickly than my TMobile version. Then I figured it out; when ever I get any notice on my phone (missed call, text message, phone notification)the screen lights up. This is normal. However, what is not normal is that the screen stays on until I manually acknowledge the notification or I manually hit the sleep button. I have the power management settings to turn off the backlight if not used for 30 sec and to put the phone to sleep after 1 minute. I tested it a few times to see if it would eventually turn off, 1 minute, 3 minute, up to 15 minutes and it still stayed on. . .
htc touch pro 2 won't enter sleep mode
It's the weather program that keeps it awake ...Slider Bar -> Settings -> Data Download Weather -> Uncheck download weather automatically
htc touch pro 2 won't enter sleep mode
"It's the weather program that keeps it awake ...Slider Bar -> Settings -> Data Download Weather -> Uncheck download weather automatically"......
Agreed it is the weather program.
Specifically I turned off my location data collection..... Settings > Location > Improve Location Service (Slide to off). This worked! However out of interest I switched it back on and my backlight still sleeps OK, I just hope this problem doesn't keep randomly popping up.
I'm experiencing the same issue, suddenly...
But when I re-enable the Location option, it won't go into sleep...
Any ideas how to fix this?
bloddy idiots. HTC adds fancy animated auto-downloading weather at GPS location and break the ability to turn the phone on or answer calls! Quietly BRILLIANT!!!!!! idiots.
hi
i have an explorer used by my wife im using only stock rom have not done any rooting or anything but suddenly for the last few days its just shutting off automatically i did a hard rest . and recently un cheked the fastboot
now it seems to be ok but just checking could it be the fast boot mode creating this sudden automatic off of the phone
any suggestions pls :laugh:
Could be that, another thing is sleep mode, especialy if you have recent uptade(recent, is tuff word but from about a month) disable sleep mode, it's enabled from begining
shortyoko said:
Could be that, another thing is sleep mode, especialy if you have recent uptade(recent, is tuff word but from about a month) disable sleep mode, it's enabled from begining
Click to expand...
Click to collapse
hi
i cant find the sleep mode settings can u point me towards the same pls
edit : i got it on my phone it says never is that the right setting
Yes in settings>power never is correct. This way maybe it will consume more battery if by night it stays with wi-fi on, to prevent that, go in wi-fi click the "hardware button" menu(i know it's not hardware but always forgot what was called) and then on wi-fi sleep policy, make it to turn of after 15 minutes, it should be like that but check it anyway
shortyoko said:
Yes in settings>power never is correct. This way maybe it will consume more battery if by night it stays with wi-fi on, to prevent that, go in wi-fi click the "hardware button" menu(i know it's not hardware but always forgot what was called) and then on wi-fi sleep policy, make it to turn of after 15 minutes, it should be like that but check it anyway
Click to expand...
Click to collapse
hi
thanks again buddy now the phone turning off is not happening ill chek for another few day and if the same happens again then ill take it to service:good::laugh:
Hey guys hope someone can provide some insight.
Since upgrading to 4.4.3 via ota, flashing supersu and re-enabling xposed, my screen does not automatically timeout. It will stay on until I touch the power button to put it on standby.
I assumed it was an app so I've uninstalled anything new and still no change.
I have no clue what is preventing my device from sleeping. Any help would be appreciated.
Sent from my Nexus 5
Can you provide more details? What's your Display settings and what modules do you you have loaded?
fxdil said:
Can you provide more details? What's your Display settings and what modules do you you have loaded?
Click to expand...
Click to collapse
My display settings are currently on 30 but I've tried 1 minute and 2 minutes as well with no change. The only modules I have loaded are Gravity Box.
Sent from my Nexus 5
nikol4s said:
My display settings are currently on 30 but I've tried 1 minute and 2 minutes as well with no change. The only modules I have loaded are Gravity Box.
Sent from my Nexus 5
Click to expand...
Click to collapse
Few things to try out.
1. Set display to time out after 1 min. Then reboot your phone. See if problem reoccurs.
2. Settings -> Developer Options -> Stay awake (make sure this is not checked)
3. Check if you have apps installed that has permission to keep the screen on, even if it is not the active app on screen.
4. Settings -> Applications -> Running (kill any unnecessary running apps) (might help if you do the same for cached processes)
Hey guys,
I just need to know all the options available in HAM7 in order to switch-off the WI-FI whenever I pressed the lock-button or screen is off or phone in sleep mode?
However, Can anyone tells me how long does the phone needs to enter the "sleep mode" if it's screen timeout is set to 15seconds + all apps are protected "restricted" from (Running in background + Push-notification)?
Thanks
alkot said:
Hey guys,
I just need to know all the options available in HAM7 in order to switch-off the WI-FI whenever I pressed the lock-button or screen is off or phone in sleep mode?
However, Can anyone tells me how long does the phone needs to enter the "sleep mode" if it's screen timeout is set to 15seconds + all apps are protected "restricted" from (Running in background + Push-notification)?
Thanks
Click to expand...
Click to collapse
This app does what you want: Smart Battery Saver
https://play.google.com/store/apps/details?id=com.bitdefender.smartbattery&hl=pl
Smart Wi-Fi
Disables your Andoid’s Wi-Fi when the screen is OFF, and re-activates it when the screen is back on.
Click to expand...
Click to collapse
alexre123 said:
This app does what you want: Smart Battery Saver
https://play.google.com/store/apps/details?id=com.bitdefender.smartbattery&hl=pl
Click to expand...
Click to collapse
Hey Alex,
Thanks for your help, but i think there is already an option in the Huawei Ascend mate 7 phones for doing such thing but i can't really find it, the reason that i don't need to download any (Battery Saving Programs, that the phone is packed with the same utility too! called "Phone Manager") ,, it was working with me, but seems to be i done something (disable something or protect something "Restricting it") from doing it's normal function that i still don't figure it out what is it!
Thanks for your reply, I've tried this app and i wasn't knew what does "Smart WIFI" means until Now, so i would make it my last choice to download this app again, in case if i didn't find a way to manage it within the phone settings.
alkot said:
Hey Alex,
Thanks for your help, but i think there is already an option in the Huawei Ascend mate 7 phones for doing such thing but i can't really find it, the reason that i don't need to download any (Battery Saving Programs, that the phone is packed with the same utility too! called "Phone Manager") ,, it was working with me, but seems to be i done something (disable something or protect something "Restricting it") from doing it's normal function that i still don't figure it out what is it!
Thanks for your reply, I've tried this app and i wasn't knew what does "Smart WIFI" means until Now, so i would make it my last choice to download this app again, in case if i didn't find a way to manage it within the phone settings.
Click to expand...
Click to collapse
Go to settings - > WI-FI -> scroll down -> Advanced Settings -> Keep Wi- Fi on during sleep -> Never
I have it on " Always" but you can choose "Never"
Hope it helps
alexre123 said:
Go to settings - > WI-FI -> scroll down -> Advanced Settings -> Keep Wi- Fi on during sleep -> Never
I have it on " Always" but you can choose "Never"
Hope it helps
Click to expand...
Click to collapse
Unfortunately, I've the same options on "Never (increase data usage)"
But still the wifi is on, that means either the phone doesn't enter into sleep mode after 2-10mins or more or either it's not the option we're looking for!
alkot said:
Unfortunately, I've the same options on "Never (increase data usage)"
But still the wifi is on, that means either the phone doesn't enter into sleep mode after 2-10mins or more or either it's not the option we're looking for!
Click to expand...
Click to collapse
Yeah, same here, I tested on 'Never' and I have the same result, so don't worry it's not from your phone, probably it's from the firmware I guess.
You can test the Smart Wi fi option from the Smart Battery Saver app to see if it works.
alkot said:
Unfortunately, I've the same options on "Never (increase data usage)"
But still the wifi is on, that means either the phone doesn't enter into sleep mode after 2-10mins or more or either it's not the option we're looking for!
Click to expand...
Click to collapse
I had it on the default setting and my wifi and it will dc when it goes to sleep after a few mins. I dnt know how long exactly but when i turn on the screen i can see the wifi is off and will connect after.
the thing is im on b120 the stock that i had on my tl10.
Sent from my HUAWEI MT7-TL10
Easy Computer said:
I had it on the default setting and my wifi and it will dc when it goes to sleep after a few mins. I dnt know how long exactly but when i turn on the screen i can see the wifi is off and will connect after.
the thing is im on b120 the stock that i had on my tl10.
Sent from my HUAWEI MT7-TL10
Click to expand...
Click to collapse
Me too, I Haven't upgrade the EMUI Firmware yet, Its still have the default firmware came with the phone out of the box, which is the same one you've it already, But your options in the settings is set to "Notify" ? because that was my default option!
alexre123 said:
Yeah, same here, I tested on 'Never' and I have the same result, so don't worry it's not from your phone, probably it's from the firmware I guess.
You can test the Smart Wi fi option from the Smart Battery Saver app to see if it works.
Click to expand...
Click to collapse
Yes, I did test the App once again, and it really does what it says PLUS it really makes a difference in battery life better than before!
Great App, I wanna thank you for suggesting this app to me :good:
Thanks Again
Easy Computer said:
I had it on the default setting and my wifi and it will dc when it goes to sleep after a few mins. I dnt know how long exactly but when i turn on the screen i can see the wifi is off and will connect after.
the thing is im on b120 the stock that i had on my tl10.
Sent from my HUAWEI MT7-TL10
Click to expand...
Click to collapse
I'm on b120 also now and wi-fi doesn't turn off during sleep when I leave it to 'never' . But it's not that important, I don't know how much battery will save anyway
---------- Post added at 04:03 PM ---------- Previous post was at 04:01 PM ----------
alkot said:
Yes, I did test the App once again, and it really does what it says PLUS it really makes a difference in battery life better than before!
Great App, I wanna thank you for suggesting this app to me :good:
Thanks Again
Click to expand...
Click to collapse
I'm glad it solve your problem
Seems like option 'Always allow scanning' in Advanced Wi-Fi settings switched on. This option allow google location to scan Wi-Fi when it is turned off
hoooooy said:
Seems like option 'Always allow scanning' in Advanced Wi-Fi settings switched on. This option allow google location to scan Wi-Fi when it is turned off
Click to expand...
Click to collapse
As you can see in the following picture it's my settings, without using the app "Smart Battery Saver" suggested by member in previous comments the device couldn't been able to Switch WIFI automatically, unless I use the app provided.
However, the phone was working properly but I don't know what happened to that option later on.
All my apps is restricted from running on background and app notification is restricted too, Sync is switched off. I wonder what eels remained.. lol
I found option to control Wi-Fi in the Viber application settings (you can see this option on the attached screenshot). May be you using something app like this?
And IMHO restrictions working only for automatic memory clearing if it's not enough for active application, but I could be wrong.
alkot said:
Hey guys,
I just need to know all the options available in HAM7 in order to switch-off the WI-FI whenever I pressed the lock-button or screen is off or phone in sleep mode?
However, Can anyone tells me how long does the phone needs to enter the "sleep mode" if it's screen timeout is set to 15seconds + all apps are protected "restricted" from (Running in background + Push-notification)?
Thanks
Click to expand...
Click to collapse
I found out if you want wi fi turning off during sleep do this: Go to settings - > WI-FI -> scroll down -> Advanced Settings -> Keep Wi- Fi on during sleep -> Only when plugged in.
I think this was the setting you were looking for. With this setting my wifi disables every time during sleep and reconnects automatic when i turn the screen on.
alexre123 said:
I found out if you want wi fi turning off during sleep do this: Go to settings - > WI-FI -> scroll down -> Advanced Settings -> Keep Wi- Fi on during sleep -> Only when plugged in.
I think this was the setting you were looking for. With this setting my wifi disables every time during sleep and reconnects automatic when i turn the screen on.
Click to expand...
Click to collapse
It seems to be doesn't work, I've tried it just in few minutes, and changed my display screen time-out for 15-seconds to go to sleep quickly, still it doesn't work after several minutes, so my question is for (How long does the phone consume from time to "enter sleep mode/device WI-FI switched Off") with your phone?
alkot said:
It seems to be doesn't work, I've tried it just in few minutes, and changed my display screen time-out for 15-seconds to go to sleep quickly, still it doesn't work after several minutes, so my question is for (How long does the phone consume from time to "enter sleep mode/device WI-FI switched Off") with your phone?
Click to expand...
Click to collapse
I think it must be in sleep mode at least 5 to 10 minutes. If you just turn off the screen and turn back on, the wifi will not disabled. Test it. Let the phone off for 5-10 minutes to have time to enter sleep mode. If you want to disable the wifi immediately every time you turn off the screen, the only solution is that app.