No email in standby... - Touch Pro, Fuze General

Hey all,
Recently i've been having some problems with my emails coming through to my handset. I have the settings set to send/receive every 5 minutes.. but for some reason if my screen is turned off (phone on standby) no email comes through but when i turn my screen back on the emails come.
Has anyone else has this problem? I've never had this problem before it started out of no where...

Which software are you using as your email handler?

The original software that came with the phone.. I havn't installed anything on the phone its at its original state...

jayt2008 said:
Hey all,
Recently i've been having some problems with my emails coming through to my handset. I have the settings set to send/receive every 5 minutes.. but for some reason if my screen is turned off (phone on standby) no email comes through but when i turn my screen back on the emails come.
Has anyone else has this problem? I've never had this problem before it started out of no where...
Click to expand...
Click to collapse
are you using wifi or data connections? If its wifi do you have wifi enabled during standby?

i am using data...like i said if my screen is turned on theres no problems at all but its just when the screen is off in stand by mode no emails will come through..

This is a huuuuge issue which stems from the dawn of WM6. To be honest, it works sporadically for me. A few hours of no email, then a whole group arrives at a time. Sometimes it wont check by itself all day. Other times it will go 1-2 days without missing a beat. This makes it really hard to determine if what I have been doing fixes it.
Here are links to threads I have dug up:
http://forum.xda-developers.com/showthread.php?t=420513
^This is not a good fix imo, as it forces your data connection to be awake 24/7, killing your battery.
http://forum.xda-developers.com/showthread.php?t=437199&page=2
^ I am using the outlook email scheduler. Not sure if its working, or placebo. It still doesnt stick to every 30 mins, sometimes an hour late heh. At least you can have day/night settings and weekend settings. Maybe not a perfect fix, but increases email checking options.
http://forum.xda-developers.com/showthread.php?t=332362
^ Many Kaiser users had/have same problem, no solution found.
http://forum.xda-developers.com/showthread.php?t=445434
^Same problem, no fix in the Blackstone forum.

Thanks everyone for the help.
There has to be some kind of fix out there somewhere.. its unreliable

could try out the seven beta app

If I might make a suggestion...
Maybe you should edit the thread title to "No email in standby" as "Email..." doesn't really tell the story, more people will be likely to find it and post a solution

Problem solved with my Touch Pro
I also had this problem but I found the settings to change this. But you do need schaps advanced config 3 (and a regeditor) to make it happen. Now i always receive my email, it checks every 10 minutes, even in standby mode, with my own data connection.
With a registry editor go to:
HKLM - Comm - ConnMgr - Providers - [GUID] - Connections - [Connection Name] - Always On
and change this value from 0 to 1
(You can also change this setting with Schaps' Advanced Config under menu (right softkey) - More Settings - Connections.
Here you can select "Always On" for the type of data-connection that you use to receive your email)
The second thing is using advanced config and change the setting under power management:
- AC resuming from suspend timeout
- Battery resuming from suspend timeout
I have changed both to 60 seconds.
Now my touch pro is notifying me of new email, even in standby mode.
Good luck

^ by forcing the eternal data connection, are you not killing the battery? I think the phone should be able to connect, query, download emails, disconnect at set intervals while in standby. I think it is supposed to, but for some reason it doesn't do it reliably.

The way I have done it is to use SKSchema to watch for a data connection being connected and turn on the screen when this event happens. This wakes th ephone up and is able to download email. Then I use advance config to close inactive data connection after 10 seconds. As the phone is awake the data disconnects fine. As long as your phones screen is set not to power off quickly, mine is a minute it should be fine.

In the last day I got fed up with TF3D again and turned it off, email seems to check every 30 minutes. I'll let it go for a few days to make sure its not placebo effect.
Anybody here having this problem while manila disabled? Perhaps there is some obscure power saving setting running in the background of manila

Well i have no idea how to fix this problem.. i have played with my phone to try figure it out but nothing.
I will probably have to take rvjacobs advice and see if that works.
It looks like quite a few people are having this same problem.
Its weird.. If my phone is on standby no email comes through..but if its on standby and an SMS comes through, the screen doesnt wake but the email also comes through..
not sure whats happening there.

Mine does it with TF3D disabled also. Thats why I have to use SKSchema to turn the screen on when it detects an internet connection. This way, mail comes through fine and it also auto disconnects the data.

I can now confirm that the issue is still there, regardless of TF3D. Damn, I've tried everything, maybe this is a dead end... Maybe wm 6.5 will see a solution

Maybe it helps you to look for/change the following key:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts]
"ACResumingSuspendTimeout"=dword:00000001
"BattResumingSuspendTimeout"=dword:00000001
If you've got these values in the registry, try to cange them to
"dword:0000001e"
It's the time in seconds the device keeps running (without turning on the display) when it's automaticly woke up from the suspend mode (i.e. to look for mails). And if the value is "1", the time might be to short for picking up your emails.
With the new value you set the time up to 30 seconds.
The key exists since WM2003 and most of roms had a higher value in the past. But in the last time more and more roms come with a value of 1. I think its because the manufacturers want to get a good standby time for the devices...
I hope it works for you and you won't have to wait for WM6.5

Thanks for that deroland! I did manage to find them in the reg but it just says "Value Data 1".. doesnt say anything like "dword:00000001"?
I am new to this whole thing so it may be a stupid mistake im making..

jayt2008 said:
Thanks for that deroland! I did manage to find them in the reg but it just says "Value Data 1".. doesnt say anything like "dword:00000001"?
Click to expand...
Click to collapse
Then your value is like "dword:00000001". This is a hexdecimal dword key.
So your device has one second to look for new mails.
Try to change it to "1e" and I hope it will help you.
jayt2008 said:
I am new to this whole thing so it may be a stupid mistake im making..
Click to expand...
Click to collapse
The only stupid thing is that there is no open support by the manufacturers of the devices and microsoft for windows mobile. They only want to make their money ignoring the problem we have by the stuff they sell.

deroland said:
Maybe it helps you to look for/change the following key:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts]
"ACResumingSuspendTimeout"=dword:00000001
"BattResumingSuspendTimeout"=dword:00000001
If you've got these values in the registry, try to cange them to
"dword:0000001e"
It's the time in seconds the device keeps running (without turning on the display) when it's automaticly woke up from the suspend mode (i.e. to look for mails). And if the value is "1", the time might be to short for picking up your emails.
With the new value you set the time up to 30 seconds.
The key exists since WM2003 and most of roms had a higher value in the past. But in the last time more and more roms come with a value of 1. I think its because the manufacturers want to get a good standby time for the devices...
I hope it works for you and you won't have to wait for WM6.5
Click to expand...
Click to collapse
This is a setting which can be changed in advanced config, under power. I have mine set to 90 seconds, to no avail. I think this is what is causing it to work sporadically, as opposed to not at all.

Related

SuspendToUnattendedMode: what does it do? Any clues?

This is from the pm.dll (powermanager) of 2003se (also applicable for wm5?)
The dword value must be set in
HKLM\System\CurrentControlSet\Control\Power
"SuspendToUnattendedMode"=dword:00000001
What is Unattended Mode? Does it prevent Alarms going off?
Is it a deep sleep mode?
Anybody with a clue?
I also found in my registry (dunno where it comes from after so much messing about) a strange value:
HKLM\System\CurrentControlSet\Control\Power\Timeouts
"BattStandbyPeriod"=dword:00000004
However I cannot find this in any of my rom files. Must be a leftover from
a test with HP power management I guess.
ps: alarms work so much better if
HKLM\System\CurrentControlSet\Control\Power\Timeouts
"ACResumingSuspendTimeout"=dword:0000001E (30 secs)
"BattResumingSuspendTimeout"=dword:0000001E (30 secs)
or even 60 secs.
Cheers
Unattended: This is a confusing state in which the screen, the backlight, and the audio are off. I won't go into too many details, other than to say thatthis is a PocketPC-only state that is used by applications which need to do things without alerting... of the other states.
Click to expand...
Click to collapse
http://blogs.msdn.com/windowsmobile/archive/2005/08/10/450186.aspx
V
Thanks for the info vijay
I can't believe it!!!!
At last!!!
this little "SuspendToUnattendedMode" value is what I've been searching for all over the place for the last couple weeks! This one little edit solves a ton of problems with the buggy WM2003 and WM5 issues, (bluetooth, wifi, missing SDcard, pda freezing on 'off/standby' etc, etc). It's not perfect... it burns the battery like crazy, but at least it allows the pda to function somewhat normal without constant soft resets.
Thanks for sharing this. My device is finally working sufficiently.

HTC s710 Battery Life Conservation

I started this week finally fed up with the fact that I had to charge my battery every 24 hours. It was not working for me and I seriously was getting finally pissed off with this phone that I love so much and defend so much.
I did some research around here and using my best friend Google and found bits and pieces.
I decided to start a post where we can contribute ways to conserve the battery life. The one I have used has so far gone over 6 hours and only used 17% of battery life after calls of about 5 minutes in total. Normally by now my phone would be on 2 bars.
The ultimate thing to be aware of is that the battery is just like our bodies. The more activities, the faster the depletion. By activities I mean applications running. Now often you 'end' an application and yet it is still running chewing your battery behind your back.
Here are some tips:
[*]Light Displays
This is the common tip. Go to 'start/ settings/ power management' and look for 'Backlight time out on battery' and 'Display time out on battery'. The lower you set the time for these, the less battery you use therfore the more you conserve batteries.
I set my backlight time out to 5 seconds and display time out to 1 minutes. After making a call I rarely need the lights on. I adjust this stuff when I use other applications like Mobile Comic Reader (yes, I'm a comic book geek).
[*]Automatic email downloads
Now this is one that I overlooked and was like 'You idiot!'
Just remember, the more active your phone is the more battery it chews up. Email updates has your phone communicate with your mail box to find new emails and download them automatically.
To change this (in case you don't know) click 'start/ messages/ <select email account>/ menu/ settings/ next/ next/ next/ next/ next/' You should be on the screen that has 'automatic send/ receive emails'. The lower the frequency you set, the more battery you save.
I set mine to 'Once a day' and opt it to only download 'Todays messages'.
[*]Ending tasks using task manager
I only find out there is a task manager yesterday and I've had this phone for like a year and a half. How crazy is that?
Click 'start' and go right to the bottom and you will find it. Just like normal desk/ laptop task manager, you can use this to stop programs from running. Often times you end a program and think that it has stopped running but it is actually still running. The biggest culprit on this is 'Windows Media Player'.
Every so often, especially after using an application, make it a habit to close it off in task manager.
Switching off GPRS and/ or EDGE
You will notice a 'E' or 'G' at the top of your phone. This merely tells you that there are GPRS or EDGE networks operational. This is completely different from the 'E' or 'G' in the top right hand corner where your signal strength metre is.
If there is a 'E' or 'G' there, it means that your EDGE or GPRS is still connected and running. A running program means battery is being chewed.
At the top of your screen you'll see the first highlighted section containing 'Wi-fi; the time; your network service provider'. Clicking on this takes you to your Comm Manager with 8 rectangles. On the right hand column third row is an icon that looks like a PDA or touch screen with two arrows in different directions. Click this application to turn it off (give it a cross).
When you go back to your home screen, the 'E' or 'G' in the top right hand corner (not to be confused with the ones on the top middle) will be replaced with an icon I can only describe as a key that opens a tin of sardines. This means your EDGE or GPRS is turned off and not active.
Please remember to switch this back on when you want to send mms and go onto the internet using GPRS and stuff. Alternatively there is an option to automatically turn off GPRS if it is idle for a specified amount of time. for that you need any registry editor,
Goto HKLM\Comm\ConnMgr\Settings\Planner
Now change CacheTime to say 120 to turn of GPRS after its idle for 2 mins.
And Change SuspendResume from ~GPRS to GPRS_bye_if_device_off
That's the tips that I have found have made me a happy s710 user. I don't know if there are battery conservation programs for the s710 - I searched in vein - but in the end it just came down to efficient use of energy.
If there are any further suggestions, I invite all to drop their personal ideas that work.
God speed.
Please remember to switch this back on when you want to send mms and go onto the internet using GPRS and stuff.
Click to expand...
Click to collapse
There is an option to automatically turn off GPRS if it is idle for a specified amount of time. for that you need any registry editor,
Goto HKLM\Comm\ConnMgr\Settings\Planner
Now change CacheTime to say 120 to turn of GPRS after its idle for 2 mins.
And Change SuspendResume from ~GPRS to GPRS_bye_if_device_off
Hey. Nice.
I'll look for that. I was wondering if there was such a function.
Black Spartan said:
Hey. Nice.
I'll look for that. I was wondering if there was such a function.
Click to expand...
Click to collapse
just add it to your post. that way pple will get everything from the first post. BTW tc shows strange values, try resco or sktools.
Thanks. That was a good idea. I just added it.
Radio Off
I do some searching in internet and found this freeware RADIO OFF
It will automatically off your radio. just need to set the time..
Enabling Cell Info Display drains the battery.

Phone "hangs" after hanging up?

Sorry if this has been discussed before, but i checked some performance related threads and nobody mentioned it.
After hanging up a call, why does the entire device hang for about 10-13 seconds before I can use any other function (including making another call) ??
Anything that can be done to fix this?
Thanks for the help!
hello? I'd really appreciate someone to reply to this, just so at least I know I'm not the only one with this problem. Thanks!
did you do any radio changing?
It seems to be an issue with some radios on some phones. I have a list of radios that I use that will crash the phone after so many calls.
No, no radio changing. In fact I don't even know what that means.
The phone doesn't crash, it just hangs after a phone call for about 13 seconds like it's trying to process something. Doesn't anyone else experience this?
have you downloaded a bunch of app to run in the background of your phone?
it does sound redundant, but if you take a look at your task manager it'll show you how much of your ram is being used up. if it's somewhere high like 75% then you need to close whatever program is taking up the most memory.
another possible thing might be active sync. I heard that when active sync tries to sync while not connected it can cause slow downs and that might happen during or when you hang up a call.
good luck
Just tested it. Active directory was not on, and neither was there any background processes working according to Task Manager, and it still took 10 secs after I hung up the call before I could reuse the phone.
How long is it supposed to take for the rest of you?
a second or less. Active sync is the usual culprit for bad battery life, but it looks like something is running in teh background and making your phone calls take longer to quit.
download and install advanced config, and look in one of the settings which is called "hangup delay" or something like that default is 1500 mS (1.5 seconds) change it to 500 mS or what ever you want and see if that makes a difference
BlackAccord said:
download and install advanced config, and look in one of the settings which is called "hangup delay" or something like that default is 1500 mS (1.5 seconds) change it to 500 mS or what ever you want and see if that makes a difference
Click to expand...
Click to collapse
I've done that now, and all I've done is improve the "hang time" by the number I've reduced the "hangup delay" by. The hang-up delay was originally 3000, and I reduced it to 1000, so my "hang time" is reduced by 2 seconds, but I still have to wait around 9-10 seconds before the phone is usable again.
How come no-one else is experiencing this? There's nothing special running on my phone.
I have the Telus device and have the ' hang' problem as well. I have seen updates on the HTC website for different carrier versions that may correct this problem. None for Telus yet though.
do you have any sort of battery meter running at the top of your screen? ie tnt battery meter?
that app KILLS KILLS KILLS performance on the TP for some reason...
Yes I have a battery meter at the top of the screen, but it's the stock one. I don't know what a "TNT" battery meter is. Should I disable it, and if so how? And after I do, how would I know how much power I have left? And are you saying that those of you who did not turn of the battery meter had performance problems when hanging up?
Thanks!
monkeychucker said:
I have the Telus device and have the ' hang' problem as well. I have seen updates on the HTC website for different carrier versions that may correct this problem. None for Telus yet though.
Click to expand...
Click to collapse
Thank-you! I am also with Telus! If anyone has any suggestions - please help! This is the number one problem with the phone, as well as dropped calls on occasion. I like all the non-phone (ie. PDA) functions though (except that all my outdoor photos turn blue)
Found this which seems to help:
Dealt with HTC for the same issue you're talking about. Turn the "Auto save contact" off and make sure you wipe you call history and the issue will go away.
ajy101 said:
Yes I have a battery meter at the top of the screen, but it's the stock one. I don't know what a "TNT" battery meter is. Should I disable it, and if so how? And after I do, how would I know how much power I have left? And are you saying that those of you who did not turn of the battery meter had performance problems when hanging up?
Thanks!
Click to expand...
Click to collapse
im talking about a meter that runs across the very top of your screen so that if it's halfway across your screen you ahve 50% battery left. if you don't have any idea what i'm takling about then ignore this lol

Battery problem on Touch Pro - possible cause

Hi all,
My father bought an HTC Touch Pro some time ago; I think it was in 2008, as he needed a good phone, with the organization capability that WM has to offer.
The phone is in MINT conditions, really. It still has the original screen protector and no scratches can be found on it. He uses it a lot, but always has it in the leather case, and in a small pocket, which sometimes results in lost calls, as no one can really hear it ring . The battery is always fully charged, and after some testing I think it is still in good conditions.
The problem that he started getting is that after I installed some programs like GPS Tomtom and AGEPhone for SIP calling that he never uses (hehe), he started noticing the battery was discharging faster and that it would not last even 1 day, when before it would last about 3-4 days.
I uninstalled the programs, and the problem persists. Brightness is on 50%, wifi and any internet connection is turned off. No programs running in background, unless it's active sync that sometimes turns on itself.
POSSIBLE CAUSE - We noticed is that he has a lot of reminders, so the phone is constantly waking up. The problem is that it does not go to sleep afterwards. The touch screen is locked, so when a reminder pops up, the screen stays turned on, even if the backlight is not on, and just drains the battery completely.
Is there anything we can do, so that it (the reminders of meetings, birthdays and other stuff) would not wake the device up, or if it did, the phone would go to sleep after some seconds, so that it would not overheat and drain the battery in 1 day?
It is a quite annoying having to constantly look at the phone, dismissing reminders and turning the screen off, so the battery can last a bit longer.
I need to solve this problem, but my father will not agree with a custom ROM flash. Maximum I can do with it is upgrade it through the HTC tool, but I am not sure if it is worth it.
Here are the information:
Version de ROM: 1.90.406.5 FRE
Date de ROM: 08/20/08
Version de radio: 1.02.25.19
Version de protocole: 52.33.25.17W
The device was bought in Luxemburg and has a French windows mobile 6.1 on it, and an AZERTY keyboard.
Please help me with this issue.
Get tBattery and check to see the current draw under stead, idle conditions. With the backlight at 5, it should draw about 110 mA (there may be some spiking). Use the log feature, say for 10 min @ a time, with power-save options unchecked so the screen doesn't dim and it doesn't go to sleep. If the drain is high (constantly above 200 mA, let's say), then get a good task manager (hint: new dotfred's 3.3) and start killing processes, and see if that helps. If not, then try stopping some of ther services.
Thanks Farmer Ted for the reply, but I think I found the cause of the problem. I don't know why but after it wakes up, because of an appointment, it will not turn the screen off, even after 10 minutes and I have the power management set 30 sec off if not being used.
As the screen is locked, the appointment will not be dismissed by accident or pressed so it just stays like that, until the battery is dead.
Is there a hidden option to make the phone go back to sleep, or to prevent it from waking up, just making the led blink, as when you get new SMS messages and the screen is off, or when you get a missed call?
If there was I think it would solve the problem completely.
Thank you all for your help.
yes the problem is the screen it drains it faster than a hobo with a bottle of wiskey,
what you have to do it click on batter icon and get into the battery menu select advanced and elect turn back light off if device is not used for and select 10 second, then turn off device if not used for and slected 1 minute (its reffering to the screen)
then i use a program called touch pro tweak (its cooked into all energy roms) and there is a setting to wake up on call or text or notification and disable it by wake up it refers to turing the screen on
I have a simmilar problem.. I discovered what causes it... When I install certian programs, it changes the power settings.. namely, the power off when not plugged in setting... So, check out those settings... I have had this happen 3 or 4 times in as many months... then I notice the same issues with my battery.. after I go change the settigns back (for the 100th time) it goes back to pastign 2-3 days for me... (instead of less than 1)
Hi people, sorry to bring up this topic again, but I see no point in creating a new one.
I would like to ask if any of you would recommend me a good French ROM (as it comes with AZERTY keyboard) for this device that has good battery life?
Is it possible that a cooked WM 6.5 would use less battery then stock WM 6.1?
I have another problem, is there a way to turn up the ringing volume of the phone, in order to hear it even if it is in a small bag? It's already on max, but my father complaints the ringing volume is too low and he can not hear it.
And last but not least, how much does this battery normally last? Wifi off, bluetooth off, calling about 15 min a day, some SMS and a lot of reminders.
It can not go a day, max two days without recharging. It is always turned off when he goes to sleep, because if not, he will wake up with a dead device.

Auto/background sync stops after battery dies

I've noticed that once phone is powered off/on after shutting down with battery dead that neither automatic sync nor background sync happens despite being ticked. I have to cycle the setting to kick it into life. Anyone else seen that?
WibblyW said:
I've noticed that once phone is powered off/on after shutting down with battery dead that neither automatic sync nor background sync happens despite being ticked. I have to cycle the setting to kick it into life. Anyone else seen that?
Click to expand...
Click to collapse
Are you sure that this simply isn't they power save feature kicking in?
This can be configured using various settings from within
Settings > Power > Power save
Sent from my HTC Desire S using XDA App
Power save works fine when the battery gets below 15% (in my case). The problem is it doesn't seem to come out of power save mode properly on its own when the phone has power in it again. I find the background and auto sync settings have been reticked, but they don't seem to be effective until I un-tick/re-tick them manually.
WibblyW said:
Power save works fine when the battery gets below 15% (in my case). The problem is it doesn't seem to come out of power save mode properly on its own when the phone has power in it again. I find the background and auto sync settings have been reticked, but they don't seem to be effective until I un-tick/re-tick them manually.
Click to expand...
Click to collapse
Oh, must admit that I have not noticed this, although I do use tasker application to enable and then disable my various radios and sync settings based on time in order to save battery
Sent from my HTC Desire S using XDA App
This is happening on my Desire S too.
Have you found a solution as of yet?
frosticus said:
This is happening on my Desire S too.
Have you found a solution as of yet?
Click to expand...
Click to collapse
Nope. There's a LOT about the Desire S that kinda half works properly. I find its implementation really kind of sloppy. Definitely NOT a phone I go round recommending to anyone.
To ben_pyett's comment I considered Tasker. Apart from the fact that there are lots of comments that some of it's functionality is broken in 2.3 because Google messed with their APIs, when I thought about it I was pricipally going to get it to try and fix/work around all the stuff that doesn't work well in the Desire S, rather than add functionaliy. E.g.
- Auto display brightness always has the brightness too high (esp in dim ambient light) and there's no way to adjust its 'gain'
- Cycling Buetooth and WiFi and GPS availability (using various strategies based on location and time) only to mitigate poor battery life in the standard product
- Getting it to out of power save mode properly
- Stopping it making the SMS received notification noise when it was just receiving a txt delivery receipt
Sadly there's other stuff Tasker can't 'fix'.
I find myself rebooting the phone manually every two or three days when it begins to exhibit weird behaviour. It might be crashing and rebooting between those times too. I used to have a SIM PIN activated, but it would prompt for that before allowing me to even get calls after a crash, so I missed important calls before I noticed it was in that state. Now with the SIM PIN disabled it might still be crashing but I don't spot it at least.
I was a Blackberry user for years, and should never have changed. At least the BB was stable and all its features seemed to work properly (and had excellent battery life even with WiFi and Bluetooth on 24/7). I though the extra Google integration with Android was attractive and would be worth it. How wrong I was. :-(

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