Database Info

Battery problem on Touch Pro - possible cause

Hi all,
My father bought an HTC Touch Pro some time ago; I think it was in 2008, as he needed a good phone, with the organization capability that WM has to offer.
The phone is in MINT conditions, really. It still has the original screen protector and no scratches can be found on it. He uses it a lot, but always has it in the leather case, and in a small pocket, which sometimes results in lost calls, as no one can really hear it ring . The battery is always fully charged, and after some testing I think it is still in good conditions.
The problem that he started getting is that after I installed some programs like GPS Tomtom and AGEPhone for SIP calling that he never uses (hehe), he started noticing the battery was discharging faster and that it would not last even 1 day, when before it would last about 3-4 days.
I uninstalled the programs, and the problem persists. Brightness is on 50%, wifi and any internet connection is turned off. No programs running in background, unless it's active sync that sometimes turns on itself.
POSSIBLE CAUSE - We noticed is that he has a lot of reminders, so the phone is constantly waking up. The problem is that it does not go to sleep afterwards. The touch screen is locked, so when a reminder pops up, the screen stays turned on, even if the backlight is not on, and just drains the battery completely.
Is there anything we can do, so that it (the reminders of meetings, birthdays and other stuff) would not wake the device up, or if it did, the phone would go to sleep after some seconds, so that it would not overheat and drain the battery in 1 day?
It is a quite annoying having to constantly look at the phone, dismissing reminders and turning the screen off, so the battery can last a bit longer.
I need to solve this problem, but my father will not agree with a custom ROM flash. Maximum I can do with it is upgrade it through the HTC tool, but I am not sure if it is worth it.
Here are the information:
Version de ROM: 1.90.406.5 FRE
Date de ROM: 08/20/08
Version de radio: 1.02.25.19
Version de protocole: 52.33.25.17W
The device was bought in Luxemburg and has a French windows mobile 6.1 on it, and an AZERTY keyboard.
Please help me with this issue.

Get tBattery and check to see the current draw under stead, idle conditions. With the backlight at 5, it should draw about 110 mA (there may be some spiking). Use the log feature, say for 10 min @ a time, with power-save options unchecked so the screen doesn't dim and it doesn't go to sleep. If the drain is high (constantly above 200 mA, let's say), then get a good task manager (hint: new dotfred's 3.3) and start killing processes, and see if that helps. If not, then try stopping some of ther services.

Thanks Farmer Ted for the reply, but I think I found the cause of the problem. I don't know why but after it wakes up, because of an appointment, it will not turn the screen off, even after 10 minutes and I have the power management set 30 sec off if not being used.
As the screen is locked, the appointment will not be dismissed by accident or pressed so it just stays like that, until the battery is dead.
Is there a hidden option to make the phone go back to sleep, or to prevent it from waking up, just making the led blink, as when you get new SMS messages and the screen is off, or when you get a missed call?
If there was I think it would solve the problem completely.
Thank you all for your help.

yes the problem is the screen it drains it faster than a hobo with a bottle of wiskey,
what you have to do it click on batter icon and get into the battery menu select advanced and elect turn back light off if device is not used for and select 10 second, then turn off device if not used for and slected 1 minute (its reffering to the screen)
then i use a program called touch pro tweak (its cooked into all energy roms) and there is a setting to wake up on call or text or notification and disable it by wake up it refers to turing the screen on

I have a simmilar problem.. I discovered what causes it... When I install certian programs, it changes the power settings.. namely, the power off when not plugged in setting... So, check out those settings... I have had this happen 3 or 4 times in as many months... then I notice the same issues with my battery.. after I go change the settigns back (for the 100th time) it goes back to pastign 2-3 days for me... (instead of less than 1)

Hi people, sorry to bring up this topic again, but I see no point in creating a new one.
I would like to ask if any of you would recommend me a good French ROM (as it comes with AZERTY keyboard) for this device that has good battery life?
Is it possible that a cooked WM 6.5 would use less battery then stock WM 6.1?
I have another problem, is there a way to turn up the ringing volume of the phone, in order to hear it even if it is in a small bag? It's already on max, but my father complaints the ringing volume is too low and he can not hear it.
And last but not least, how much does this battery normally last? Wifi off, bluetooth off, calling about 15 min a day, some SMS and a lot of reminders.
It can not go a day, max two days without recharging. It is always turned off when he goes to sleep, because if not, he will wake up with a dead device.

[Q] Prevent WP7 sleep/standby while charging/on cradle

Is there any way to prevent turning off the screen while charging / on cradle?
I need it to see clock 24/7 while my device is charging.
Now if I connect device to the PC it goes standby (while on lock screen, when the time is displayed), even if "screen timeout" is set to never.
Thank you!

FooisM said:
Is there any way to prevent turning off the screen while charging / on cradle?
I need it to see clock 24/7 while my device is charging.
Now if I connect device to the PC it goes standby (while on lock screen, when the time is displayed), even if "screen timeout" is set to never.
Thank you!
Click to expand...
Click to collapse
you didn't say which device you have, but if it's a focus then avoid this, you will get screen burn in

Bump...
I too am looking for this solution. Back in WM 5 and 6 we were able to set independent brightness and sleep times while on battery or while plugged in. I am on day 3 with this WP7 phone and am getting frustrated by the "simplification" of so many aspects that I was able to modify in the past.

If it's just the clock you need to see, then you might wanna try Nightclock, which is available for free in the marketplace. It shows a nice clock and has an option for preventing the screen from turning off.

While your lock screen does not require a password (pass number really) an extra menu item is added to the settings/lock&wallpaper/screen timeout drop menu... "never"
But if you require a password to unlock the screen, this "never" option disappears...

Unfortunately for me it is not just the clock.
While docked on my desk I like to keep it open on my SMS conversations to see if anything new has arrived.
While docked in my car on top of the dash, I like to keep it on maps to see if any traffic congestion might be ahead and listening to podcasts. Its rather distracting to keep watching for the screen to go dark and tap it every 5 minutes.

[Q] Phone automatically locks when calls end with weapon3.0ROM

I have the screen set to always on (no time out) when I have it in the car, it stays on fine while listening to music or if it just sitting there doing nothing, but no matter if I get a call or I make a call -- the screen will always turn off after a couple seconds even though the screen is set to always stay on, also as soon as the call ends -- the phone automatically locks and I have to log in / unlock it every time. I know on the old Froyo ROMs it would stay on if I had it set to always on -- didn't matter a call or not, it stayed on like it is supposed to do and it did not automatically lock either. I am on the Weapon 3.0ROM and I am using the same widgetsoid app as the the switching mechanism for the "always on" screen setting in a widget on one of the home screens. I have checked the widgetsoid settings and there is no definition between call settings and normal data for the screen time out. Under settings in the main menu, there is no toggle to enable/disable the proximity sensor either, but since the phone face has nothing close to it when it is mounted in the car (like it would be if you had it up to your ear), I don't think that this is the proper setting to manipulate. I really believe that this is a timing setting, and I am wondering if it is separate setting that can be changed or linked to the normal screen time out settings.
Is there a way to stop the screen from timing out on the Weapon3.0 Rom during phone calls and then automatically locking the phone when the call ends? its getting a bit annoying and any help would be appreciated.

Am I really the only one experienceing this?
I have tried fully wiping the G2x and started from scratch reloading the ROM, apps, settings, etc. and with the Weapon 3.0ROM when the phone is plugged in charging it still automatically shuts the screen off a few seconds into a call, and then locks the phone even though I have the LCD screen setting set to always be on.
For the most part I really like the Weapon ROM, but this auto screen off and locking when I have the G2x plugged in, in the car is annoying as ****, any help to remedy this problem would be appreciated.

crockashat said:
I have tried fully wiping the G2x and started from scratch reloading the ROM, apps, settings, etc. and with the Weapon 3.0ROM when the phone is plugged in charging it still automatically shuts the screen off a few seconds into a call, and then locks the phone even though I have the LCD screen setting set to always be on.
For the most part I really like the Weapon ROM, but this auto screen off and locking when I have the G2x plugged in, in the car is annoying as ****, any help to remedy this problem would be appreciated.
Click to expand...
Click to collapse
I think that is an unwanted "feature" of the 2.3.3 Gingerbread rom. I am not sure of anyway around it without changing to a rom that is not 2.3.3 based.

[Q] Auto airplane mode slow down

Anyone else using the app Auto Airplane mode? It is a cracker of an app for battery life on standby (got 3 days of sporadic use, about 4 hours, and still have 49% batt left on the tablet). However, I am finding that the tablet lags really badly after waking up from a couple of hours or more of screen off time. Really bad lag, lasting at least several minutes after wake up. I get sick of the lag after 5 minutes or so and cold boot it, which completely fixes lag. I know it has to update apps, mail etc after wireless comes back on, but this probably shouldn't take minutes to do. Anyone else experiencing this problem? I want to keep the app, but I need the tablet to be responsive when I wake it up, cause I use it at work to take notes, make appointments etc.
Cheers,
Mike.

This app was great in the early Prime Firmware, but is no longer necessary. There are 2 seperate places in settings that give you roughly the same thing. Go to WiFi, hit the three dot menu, select advanced and "Turn off wifi during sleep" I prefer the "only keep wifi on when plugged in" option, but you can choose never or always. Second, in Asus Custom Settings, you can stop all syncing while in sleep mode. This will also cause the tab to do some updates when you wake iy, but I wpuld look into just how mich crap you are actually syncing if you are seeing that kind of lag. Go to accounts in settings and sellect each account, especially the Google primary account, you will see what apps are syncing here. Get rid of auto airplane mode app. Its niche has been filled by stock firmware, with the exception of GPS, which does not shut down in sleep mode without it. Its a little more effort to manually contfol it, but getting almost the same benefits with a stock firmware option is always preferable in my opinion. Consider: The auto airplane app has to run in memory, thus consuming SOME battery, though it's likely negligible.
Sent from my SAMSUNG-SGH-I727 using xda premium

[Q] Z3 Dual D6633 + Lollipop: from heaven to Hell

Sony xperia Z3 Dual D6633 Android 5.0.2 Build 23.1.1.E.0.1
Hi there,
Upgraded my Z3 to lollipop last week and, despite the fact that the upgrade itself was flawless, I think I went from a device that used to work like a charm to one full of annoyances.
On day #1, noticed the batt drain skyrocket. 3h after disconnecting it, it was at 68%, half way through the morning. WTF? was my first thought. On a typical day on kitkat, I was able to end the day at 40% at least.
The second thing I´ve noticed was the phone app. It starts giving me errors, saying that the "network could not be reached" when I try to dial a number. If I insist for 4, 5 more times, it crashes. Dialing is only possible again if I reset the phone.
The third thing is the lock screen. It seems that lollipop has a drop down menu that makes it possible to enable/disable lots of things, like communications and even setting the phone in airplane mode. Imho that´s a huge liability / security risk and it appears that there is no way around that.
Still about the lock screen, it seems to have a bug: if you have any activesync account setup, not notifications will show up, no matter how you configure it (to show all or hide sensitive content).
So, I had only one thing to do, after reading forums etc... factory reseting it.
Surprise! All problems are still there.
Does any1 have any tips on those?
Thanks in advance.

There will be a widget on one of the screens which keeps refreshing itself and I found that to be the battery killer on my 6603.

Did you use any specific app to pinpoint the culprit?

1. It is possible that the battery levels are calibrating and will be imprecise for a while after the update, using the device normally for a couple of days will fix it, or at least this is what I observed in many phones I owned.
2. This is very weird and I can't help you with. If not even factory reset did help you may have some corrupted data on one of your contacts maybe? Try to make a thread about this issue on the Sony forum.
3. I noticed that as well, but even on pervious versions you could turn off the phone so I don't think it changes anything. Make sure to disable the multi user options that would allowanyone to add a new user from the lock screen.
4. Another weird thing, I use exchange accounts on my phone and I don't have any problem on mine. See point 2.

Under
settings>sound and notifications>when device is locked
Set to hide sensitive notification content or don't show notification content at all.
This should fix lock screen displaying email notifications from your exchange account.
Also, unlock phone, pull down notifications, pull down again to reveal quick settings, hit the edit button (pencil) and remove icons but clicking and holding and drawing them to the top. Unfortunately this removes them even when phone is unlocked but of your worried about unauthorised toggling of things on off its the best you can do I think.
As for battery drain, check the battery usage in
Settings>power management
Make sure stamina mode is on, toggle it off then on to make sure.
Select battery usage and check to see if any apps are using more than they should. Make sure brightness is set low but enable adaptive brightness under display settings.

ozzy lion said:
Under
settings>sound and notifications>when device is locked
Set to hide sensitive notification content or don't show notification content at all.
This should fix lock screen displaying email notifications from your exchange account.
Also, unlock phone, pull down notifications, pull down again to reveal quick settings, hit the edit button (pencil) and remove icons but clicking and holding and drawing them to the top. Unfortunately this removes them even when phone is unlocked but of your worried about unauthorised toggling of things on off its the best you can do I think.
As for battery drain, check the battery usage in
Settings>power management
Make sure stamina mode is on, toggle it off then on to make sure.
Select battery usage and check to see if any apps are using more than they should. Make sure brightness is set low but enable adaptive brightness under display settings.
Click to expand...
Click to collapse
That's not a smartphone anymore, with all functions shut down and brightness low.
This phone has the best screen, use it at least 50% brightness.

I have no issues with the brightness down. It bumps up nicely in brighter conditions and will even max out in daylight. If I ever need it brighter then it's easy to boost temporarily. It's a small price to pay for nearly 24 hours of battery with 5 hours screen on time.
I never mentioned shutting down functions. The only thing I mentioned removing was the toggles that concerned the op on the quick settings. Removing mobile data and aeroplane mode from quick settings hardly cripples the device, I never use these anyway.
I don't think it very useful that there's not more customisation available here such as a complete set of separate lockscreen settings. But if all you can do is comprise then what else can you suggest?
I don't think unlocking the bootloader and installing a custom ROM is something the op wants to do.

ozzy lion said:
I have no issues with the brightness down. It bumps up nicely in brighter conditions and will even max out in daylight. If I ever need it brighter then it's easy to boost temporarily. It's a small price to pay for nearly 24 hours of battery with 5 hours screen on time.
I never mentioned shutting down functions. The only thing I mentioned removing was the toggles that concerned the op on the quick settings. Removing mobile data and aeroplane mode from quick settings hardly cripples the device, I never use these anyway.
I don't think it very useful that there's not more customisation available here such as a complete set of separate lockscreen settings. But if all you can do is comprise then what else can you suggest?
I don't think unlocking the bootloader and installing a custom ROM is something the op wants to do.
Click to expand...
Click to collapse
You said stamina.
Stamina means already some functions off.

Update:
1. Batt drain
Remains without an explanation. My daily use profile is basically the same as before the update. 3PM and I am at 28%, with stamina on. I can´t recall a day, running kitkat, that I would hit the charger at night with 28% of batt remaining (and I still have 4h to go). It was always on 40% ish. GSAM is reporting that 47% of the batt drain is caused by apps and, from that, 30% is represented by android core apps + android system + kernel. I might be wrong, but I think it is related to reindexing, contact + agenda sync etc and it will probably get lower eventually (I hope!)
2. Phone App giving errors
I think I have isolated the problem. It seems to be caused by TrueCaller.
3. Lock screen
Regarding the drop down menu, It is clear now that what I think is a problem is, in fact, by design and there is no way around it without rooting. But regarding the notifications, I just removed both activesync accounts and I started getting notifications in the lock screen again. So, my guess is that there is a policy of some sort that is being interpreted by the phone as it should hide all notifications from the lock screen.
In fact, there are lots of things that got blocked / disabled because of those policies. Here is a list of things that were disabled and now appear to be working again, after the removal of the activesync accounts:
. notifications are showing again in the lock screen;
. smart lock;
. screen lock options (none, swipe, pattern);
note: I thought that I would be able to enable services in Accessibility, like LastPass or App Advisor by Norton, but it still does not work (I try to enable any of them, but pressing "ok" on the warning dialog does nothing and the only option working is "cancel").
Thinking about resetting it again...

Hi, if problems are persistant you can always downgrad software at KitKat by using FlashTool and wait Lollipop 5.1 (5.1 will probably solve many problems).

StealthNet said:
Update:
1. Batt drain
Remains without an explanation. My daily use profile is basically the same as before the update. 3PM and I am at 28%, with stamina on. I can´t recall a day, running kitkat, that I would hit the charger at night with 28% of batt remaining (and I still have 4h to go). It was always on 40% ish. GSAM is reporting that 47% of the batt drain is caused by apps and, from that, 30% is represented by android core apps + android system + kernel. I might be wrong, but I think it is related to reindexing, contact + agenda sync etc and it will probably get lower eventually (I hope!)
2. Phone App giving errors
I think I have isolated the problem. It seems to be caused by TrueCaller.
3. Lock screen
Regarding the drop down menu, It is clear now that what I think is a problem is, in fact, by design and there is no way around it without rooting. But regarding the notifications, I just removed both activesync accounts and I started getting notifications in the lock screen again. So, my guess is that there is a policy of some sort that is being interpreted by the phone as it should hide all notifications from the lock screen.
In fact, there are lots of things that got blocked / disabled because of those policies. Here is a list of things that were disabled and now appear to be working again, after the removal of the activesync accounts:
. notifications are showing again in the lock screen;
. smart lock;
. screen lock options (none, swipe, pattern);
note: I thought that I would be able to enable services in Accessibility, like LastPass or App Advisor by Norton, but it still does not work (I try to enable any of them, but pressing "ok" on the warning dialog does nothing and the only option working is "cancel").
Thinking about resetting it again...
Click to expand...
Click to collapse
A new firmware version has dropped for the Z3 which I think fixes your issues with notifications.
I received it OTA yesterday, I'm running the Balkans customisation.

Thank you for the tip! I hope it does! Will keep it posted here just for the reference. I am starting to feel other "symptoms" as well, like bluetooth instability (you pair a device and it stops working, have to pair again).
.

Just hit another weird thing.
I am not being able to create a new vpn connection. I am trying to use the PureVPN and IPVanish client software, but when I try to setup the conection, I receive a disclaimer, saying that my traffic might be monitored, with a "CANCEL" and "OK" options. The OK doesn´t work, only "CANCEL".
My device is encrypted and I have also noticed that I am not able to decrypt it.
Also, If I go to Accessibility and try to enable a service, the same thing happens: a disclaimer appears, saying that the service might observe my actions, with a "CANCEL" and "OK" options. The OK doesn´t work, only "CANCEL".
Any ideas?

Ok, just a quick fup: the ability to create VPNs from apps is disabled if you encrypt the phone. It seems that if you create if before encrypting, it won´t be disabled; but you wont be able to create a new vpn from an app downloaded, after encryption.
Regarding the Accessibility > Services, after a *lot* of research, I have found that Twilight was the culprit. For the reference:
https://code.google.com/p/android/issues/detail?id=79637