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pushmail/exchange confusion... driving me nuts. arrr

Hi. I've been using mail2web services for a while. They were great until the last couple of weeks, now their service goes down like a pro.
So.. I started to look at alternatives.
fastmail -- nice account, IMAP.. but for the life of me I couldn't get it to "push" email to my phone. It supposedly supports IDLE, but I couldn't figure this out. Am I missing a setting somewhere? The thing never pushed mail to my phone at all.
1and1.com -- slightly more expensive exchange2003 account. No .CAB for the activesynch settings, they have to be input manually. No problem, until I set "as arrives" in scheduling and it asks me for an SMS gateway. Uh-oh. Im on Softbank and I know nothing about any gateway.
this post:
http://forums.techarena.in/showthread.php?t=410683
explains that Exchange works by sending a header SMS to instruct the phone to synch. However, mail2web never asked me for my provider or any SMS gateway.. so if this is how it works how did mail2web do it?
If anyone can shed some light on how to get this working properly, or where to find more technical details on how this stuff works I'd be a lot happier. As it is I'm having to check gmail periodically.
Thanks for your help!

I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?

Thanks for the info.
So..... do you have any advice as to how I would set up activesynch the same way to connect to 1and1?
When I set it up it asks me for the gateway, otherwise won't let me choose "when arrives" for scheduling, could this be a setting on my side, or a setting on their servers?
mail2web may be OK now, but for a non-free service 1 whole week of unreliability is enough for me. Who knows how long it'll be up before problems start again.

mrvanx said:
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Click to expand...
Click to collapse
mail2web seems back to normal service today... Nearly
But yes one week without push... including sometimes when your email just do not even reach your acount and bounce (ie they're just lost...) it's not really what we need
I hope in the future more and more providers will propose Exchange 2007 accounts by default...

I am also a former m2w user. canceled my account in fury after indeed more than three weeks of problems, topped with a week off.
Fortunately my school's email supports ActiveSync so I moved there.
I cannot recommend any particular commercial replacement.
I've heard a few folks using Goodlink, but I am not convinced.
Push email is no joke, once you have it and rely on it, and it goes bananas, the harm is real.

Do we know when mail2web is planning on using exchange 2007??

Outlook/Direct Push and GPRS 3G Connection

Hello all,
I use the Outlook to access my mail, via exchange. I have a question about this. I use Direct Push mail with it so I can receive all mails as soon as I get them on the exchange server, but when I delete them on the Polaris, they still remain on the server. Wasn't it supposed to delete it on the server too? Do I need to Send/Receive to delete a msg from the exchange inbox?
Is there a more efficient program or way to use with Exchange servers? Maybe a hidden feature I didn't find?
About the GPRS Connection, I'd like to know if it's normal for the GPRS Connection (with 3G) to be disconnected every time I have a call (ingoing or outgoing), and then it tries to connect after the call. How can I prevent this?
Thanks in advance.

it depends on the way you set up the behaviour of the push mail function.
In your case, I assume the mail will be delete the next time your device will be synchro with the server (so the next time you receive a mail, or the next time you send a mail, or the nexdt time you click on send/receive).
Some times when I have a call, my 3G connection are deactivated, and switch to a classic GPRS connection.. But I never experience a full deconnection during the call.
But assuming you activate the push mail, the connection should be automatically reactivated after your call, so it is not a big issue (we are talking about an interuption of a few seconds).
Hoping this help.
Rgds
ZenG

zen_green said:
it depends on the way you set up the behaviour of the push mail function.
Click to expand...
Click to collapse
In my case, it will delete the next time I sync with the server. But is there a way to configure the push mail?
You're right in everything you wrote. It reconnects after I end the call. I just have to be careful not to hit the "End Call" button when it's reconnecting, or it will not connect.
Thanks for the feedback.

yvopt said:
In my case, it will delete the next time I sync with the server. But is there a way to configure the push mail?
You're right in everything you wrote. It reconnects after I end the call. I just have to be careful not to hit the "End Call" button when it's reconnecting, or it will not connect.
Thanks for the feedback.
Click to expand...
Click to collapse
unfortunately, I think mail status (delete, unread, read) is not a criteria to force a synchronization. the only criteria to run a "real time" synchro is when you receive a mail or when you send a mail (take a look in the planification options in ActiveSync).

zen_green said:
unfortunately, I think mail status (delete, unread, read) is not a criteria to force a synchronization. the only criteria to run a "real time" synchro is when you receive a mail or when you send a mail (take a look in the planification options in ActiveSync).
Click to expand...
Click to collapse
Yes, you're right. Or at least I can't find any other way.
I used to own a Nokia and had the Exchange activated, it would sync all the times. If I deleted a mail on my device, it would sync with the server and delete there too. That's the reason I was asking.
Thanks for the replies, zen.

reg edit/keys for outlook send/receive

Hey all,
I have been searching and looking everywhere to find a way to set my send/receive schedule at a lesser interval than the standard 5 minutes.. I am wondering if anyone knows the reg keys or a way I can edit the registry to allow it to send and receive every minute or so?
Thankyou for any help.

jayt2008 said:
Hey all,
I have been searching and looking everywhere to find a way to set my send/receive schedule at a lesser interval than the standard 5 minutes.. I am wondering if anyone knows the reg keys or a way I can edit the registry to allow it to send and receive every minute or so?
Thankyou for any help.
Click to expand...
Click to collapse
Outlook has an option through active sync schedule to set item as they arrive.

I have tried using active sync for my email.. When I set it up the only way the email works is if I connect it to my pc via the cable. I don't receive any emails and if I try send one it just stays in the outbox until I plug it into the computer and sync it.
Maybe I am doing something wrong or missing something?

Exchange is the best way to do push email (which is essentially email under 5min intervals). Its available to regular (non-corporate) joes by buying a hosted exchange pkg from a provider. I use 4smartphone and love it but there are lots of others. About $10/mo and you get full fledged Exchange 2008 w web access too. Nothing better than baking your MSEX acct info into your rom, and after a hard reset ALL your contacts, sched, tasks AND email download automatically back into your phone in minutes. love it. You can also wipe it remotely if its ever stolen. I think the intervals for pop are somehow hard-coded into the program, not stored in the reg, but I could be wrong. I've looked for them.
Also, if you have less than an unlimited data plan, then push is more efficient then all the traffic of checking 1440 times a day...

[Resolved] Block mail settings - if I lose my phone

I just wonder if there is a way of blocking/preventing other people with different sim-cards to access my mail that I configured on my phone?
Example:
I configure my mail on my phone with all settings like username and password. Then I accidently lose my mobile and someone finds it. But this guy who finds it want to use it for bad things. He can't get my PIN password so he puts his SIM-card into my mobile. Therefore he can access my mobile and go into my mail that's already been set up. So now he can read everything in my mail and even send mails from the phone.
How do I prevent this?
C

Cir0w said:
I just wonder if there is a way of blocking/preventing other people with different sim-cards to access my mail that I configured on my phone?
Example:
I configure my mail on my phone with all settings like username and password. Then I accidently lose my mobile and someone finds it. But this guy who finds it want to use it for bad things. He can't get my PIN password so he puts his SIM-card into my mobile. Therefore he can access my mobile and go into my mail that's already been set up. So now he can read everything in my mail and even send mails from the phone.
How do I prevent this?
C
Click to expand...
Click to collapse
Change the password on your e-mail account if you know that your phone is lost. He cannot see it or change it from the device, so once you change it, he will not be able to access it anymore. Also, you can set a personal password lock, which is independent from the SIM card. Finally, there are a couple of apps that can do certain things if your device is lost/stolen. They are in the D&H section.

Thanks But I tried to whatch my received mails with my sisters SIM-card, and it worked :S so if I lose my phone... the person can read the mails that I've received... and that's not good. Do you have any solution?
Btw, I'll check the D&H section!

Cir0w said:
Thanks But I tried to whatch my received mails with my sisters SIM-card, and it worked :S so if I lose my phone... the person can read the mails that I've received... and that's not good. Do you have any solution?
Btw, I'll check the D&H section!
Click to expand...
Click to collapse
Mostly everything you can use will depend on whether the device is connected to the internet, which might not be the case depending on the knowledge of the thief. You could probably add an app for tracking in case the phone is lost or stolen though (if your device is GPS capable, that is).

One more thing..
When I want to receive my latest mails - like the one I've received within three days ago. I go to my inbox and select receive/send. But what it does is that it recieves every single mail I got in my "real" inbox. And that's not what I want. I want it to just dwnld the newest messages. Because if this works... I can manually delete my messages in my mobile Inbox, so it doesn't store the mails to long. Because if I lose my phone, the theif will only have accsess to around 5mails

Cir0w said:
One more thing..
When I want to receive my latest mails - like the one I've received within three days ago. I go to my inbox and select receive/send. But what it does is that it recieves every single mail I got in my "real" inbox. And that's not what I want. I want it to just dwnld the newest messages. Because if this works... I can manually delete my messages in my mobile Inbox, so it doesn't store the mails to long. Because if I lose my phone, the theif will only have accsess to around 5mails
Click to expand...
Click to collapse
I think that there is either a setting or an app to automatically purge the saved e-mail if they are in the device for +3 days or so. I will look into it.

Thanks, but do you know what's the problem is with that I get all my messages from my inbox when I press "receive/send" in my mobile inbox? Because I've set the setting to just get the mails from 3days..

just a thought, to prevent that you could just put a password on your phone? So the person who takes it cant access your phone let alone the mail etc.

Dark Ninja said:
just a thought, to prevent that you could just put a password on your phone? So the person who takes it cant access your phone let alone the mail etc.
Click to expand...
Click to collapse
Had already suggested that, but the OP seems to have different concerns.

Okay, but how do I enable such a password?
AND I also wonder this:
Cir0w said:
Thanks, but do you know what's the problem is with that I get all my messages from my inbox when I press "receive/send" in my mobile inbox? Because I've set the setting to just get the mails from 3days..
Click to expand...
Click to collapse
AND don't forget this:
egzthunder1 said:
I think that there is either a setting or an app to automatically purge the saved e-mail if they are in the device for +3 days or so. I will look into it.
Click to expand...
Click to collapse
Thanks

Cir0w said:
Okay, but how do I enable such a password?
AND I also wonder this:
Cir0w said:
Thanks, but do you know what's the problem is with that I get all my messages from my inbox when I press "receive/send" in my mobile inbox? Because I've set the setting to just get the mails from 3days..
Click to expand...
Click to collapse
AND don't forget this:
egzthunder1 said:
I think that there is either a setting or an app to automatically purge the saved e-mail if they are in the device for +3 days or so. I will look into it.
Click to expand...
Click to collapse
Thanks
Click to expand...
Click to collapse
just wanted to see if someone know the answers

I am not sure whether I really understand you but as suggested previously why don’t you use “Auto lock” with a password.(settings--->Lock..)
You can set after how many minutes or hours the device will be locked. After that time run up you need to input your password in order to able to use or see anything on your device

Bulldog said:
I am not sure whether I really understand you but as suggested previously why don’t you use “Auto lock” with a password.(settings--->Lock..)
You can set after how many minutes or hours the device will be locked. After that time run up you need to input your password in order to able to use or see anything on your device
Click to expand...
Click to collapse
Hmm, it's more like an app that does the following:
Locks the phone (require a password) when turning on the phone. In that way, it doesn't matter if you have an extra SIM-card, because you can't access the phone. And then it's just a hard-reset that will restore the phone, but then my problem is solved - all my private files etc is gone with the wind

exactly! Even better if you use Microsoft exchange server mail then you don’t need to wait until the guy make hard reset you just simply remotely wipe your device

Use the lock function so go to start/settings and look for lock. Choose either 4 digit or more complex and set lock time as you wish. - i dont really knwo what more you would want because even if u switched sim, you would still have to crack the lock code.

Haha, so it was that simple ^^
Sometimes easy settings seems to be complicated but thanks for your replies
But the question about my email still remain :/
When I press "send/receive" my phone downloads every single mail. But when I go to Inbox-Tools-Options-My Account-Edit Account Setup I've already set the "download message" to from the past 3 days. What's the problem?

Cir0w said:
Haha, so it was that simple ^^
Sometimes easy settings seems to be complicated but thanks for your replies
But the question about my email still remain :/
When I press "send/receive" my phone downloads every single mail. But when I go to Inbox-Tools-Options-My Account-Edit Account Setup I've already set the "download message" to from the past 3 days. What's the problem?
Click to expand...
Click to collapse
No probs, easiest solutions are always the best ones
mm not sure why that is doin that, setting the period should only download the relevant days...... what email provider u using? pop3? gmail? all work fine with me and i use exchange too.
If you cant sus it out, i would delete your email account, soft resest and set it up again.

timmymarsh said:
No probs, easiest solutions are always the best ones
mm not sure why that is doin that, setting the period should only download the relevant days...... what email provider u using? pop3? gmail? all work fine with me and i use exchange too.
If you cant sus it out, i would delete your email account, soft resest and set it up again.
Click to expand...
Click to collapse
I use msn:s hotmail.com with theese settings:
Account settings:
[email protected]
Incoming mail server: POP3.live.com
Account type - POP3
Outgoing (SMTP) mail server: smtp.live.com
[x] Outgoing server requires authentication
[x] Use the same user name and password for sending e-mail
[x] Require SSL for Incoming e-mail
[x] Require SSL for Outgoing e-mail
Network connection - The Internet
Automatic Send/Receive - Manually
Download messages - From the past 3 days
Message format - HTML
Message download limit: 2KB

Cir0w said:
I use msn:s hotmail.com with theese settings:
Account settings:
[email protected]
Incoming mail server: POP3.live.com
Account type - POP3
Outgoing (SMTP) mail server: smtp.live.com
[x] Outgoing server requires authentication
[x] Use the same user name and password for sending e-mail
[x] Require SSL for Incoming e-mail
[x] Require SSL for Outgoing e-mail
Network connection - The Internet
Automatic Send/Receive - Manually
Download messages - From the past 3 days
Message format - HTML
Message download limit: 2KB
Click to expand...
Click to collapse
mm that is strange, with those setting you should not be getting older mail?
Might sound odd, but have you tried a different setting, so like 1 week, or 1 day mail, save it and soft reset?
If not i will have a dig around.

somehow it seems to work now :S so I just hope it remains like that

[Q] Email

Does scheduled email check work while on wifi only? I booted up phone without sim, connected to wifi and set to check email every 10 min. I did get 2 emails but no notification and no unread email count. Only when I opened email app, notifications worked and email count appeared.

bump bump bump

You should use Push email really.
Push email does a http request to the server with a long timeout, 30 mins I think. When it timesout it does another. So if you're getting no email, nothing is really going on. When you get an email, the http request is responded to telling your phone it has an email.
If you have it polling every 10 minutes, imagine an hour you get no email. It connects to the server, does all the checking, 6 times an hour.
In the same hour with Push email, your phone does two http requests that timeout.
The amount of data transferred, and the impact on battery, etc, is much worse with polling than Push!
Not a lot of people seem to be aware of that!

chrisw99 said:
You should use Push email really.
Push email does a http request to the server with a long timeout, 30 mins I think. When it timesout it does another. So if you're getting no email, nothing is really going on. When you get an email, the http request is responded to telling your phone it has an email.
If you have it polling every 10 minutes, imagine an hour you get no email. It connects to the server, does all the checking, 6 times an hour.
In the same hour with Push email, your phone does two http requests that timeout.
The amount of data transferred, and the impact on battery, etc, is much worse with polling than Push!
Not a lot of people seem to be aware of that!
Click to expand...
Click to collapse
Are you serious about this? I thought PUSH mail will drain battery quicky than does you checking every 5/10mins.

cenwesi said:
Are you serious about this? I thought PUSH mail will drain battery quicky than does you checking every 5/10mins.
Click to expand...
Click to collapse
I think it will drain it faster polling every 10 mins. I've got 2 email accounts atm on push and they don't seem to have any negative impact on the battery. In fact when I had my work exchange email account on and set to poll every 30 mins the battery was a lot worse.

Its still doesn`t answer my question - why on iPhone I had unread email count on the MAIL shortcut, but I don`t have one on Sensation? Are there any special settings I need to do? Maybe it doesn`t work just on WiFi?

cenwesi said:
Are you serious about this? I thought PUSH mail will drain battery quicky than does you checking every 5/10mins.
Click to expand...
Click to collapse
Nope, as long as your phone is connected to the mobile network then the mail server is pinging back to the phone to say "I've got mail for you". You only transfer the data for your mails in total. For the polling method, as well as transfering the mails, you're transferring data every time you poll and there's no mail.
Just googled to see if I could get the definitive answer and it's amazing how many people still say it the wrong way round, "don't use Push it'll drain your battery".
I'm hoping some expert can back me up on this though, so I'll say I'm 99% sure to cover myself..
To the OP, sorry, I was kind of answering your question in a roundabout way - why not try using Push email to see if it works that way? You'll save on battery life as well.

chrisw99 said:
To the OP, sorry, I was kind of answering your question in a roundabout way - why not try using Push email to see if it works that way? You'll save on battery life as well.
Click to expand...
Click to collapse
See this picture, isn`t that MAIL shortcut on desktop PUSH email?
http://www.tracyandmatt.co.uk/blogs/media/tracyandmatts_blog/windowslivewriter/htcsensationpressrelease_6840/htc-sensation_3view_2.jpg
My iPhone used to check email every 15 min, beep and show unread email count on MAIL shortcut.
Can Sensation do the same?

rbs_uk said:
See this picture, isn`t that MAIL shortcut on desktop PUSH email?
http://www.tracyandmatt.co.uk/blogs/media/tracyandmatts_blog/windowslivewriter/htcsensationpressrelease_6840/htc-sensation_3view_2.jpg
My iPhone used to check email every 15 min, beep and show unread email count on MAIL shortcut.
Can Sensation do the same?
Click to expand...
Click to collapse
That mail shortcut just fires up the app. Once in the app, press menu key -> more -> Settings -> Send & Receive -> Update Schedule to see if you are on push or a poll.
There's also Notification Settings which says whether to notify you , play a sound, vibrate, etc.

chrisw99 said:
That mail shortcut just fires up the app. Once in the app, press menu key -> more -> Settings -> Send & Receive -> Update Schedule to see if you are on push or a poll.
There's also Notification Settings which says whether to notify you , play a sound, vibrate, etc.
Click to expand...
Click to collapse
I don`t see "poll/push" settings anywhere

Why Sensation created these folders in my gmail? Any idea what settings I need to change?
http://img688.imageshack.us/img688/8767/scras.jpg