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Qtek 8310 charging problem

Guys, i think i have a problem with my Qtek 8310.
Whenever i try to charge it with the charger, it will show the amber light indicating its charging from some time and after that it will just shutoff itself and start to blink in red light.
i tried to charge the qtek battery with my other smartphone (SPV C500) its charging properly. I tried to charging it with other charger also, unfortunately no luck.
i started encountering this problem only yesterday onwards.
nowadays, i am charging it through my computer USB and it charges without any problem. Anybody had this problem or heard of a problem like this. Any help is greatly appreciated.
thanks
Krishna

hi, I have the same problem with my 8310 (1 month old)
the AC adapter doesnt work correctly with the phone
I thought of using another adapter, but I see that you already tried this
the only solution that my retailer gave me, is to make it exchange..

I have the same problem, but if I connect the wifi when I charge it, it works fine....

Really weird problems... Do these happen even when you use the original chargers? Maybe should go back to the store...

I have the same, but i upgrade to Imate ROM 2.5. It fix problem. Now charging well.

I have received a 8310 with the USB-miniUSB cable. I am trying to use it for the first time. When I first started it, it powered on, showed windows mobile, and afte that the battery died, so I cannot power it on. I am trying to charge it with this USB cable. Is it possible when the phone is off?
Should it start charging it when I plug it in in the PC USB port?

And how much time does it need to be fully charged when charging from PC over USB cable?

Battery Draining on USB? Read here...

i was complaining about battery draining when my prophet is connected to USB (although it shows charging).. then i upgraded to IPL 2.20 as in this thread http://forum.xda-developers.com/showthread.php?t=315016
the upgrade doesn't change the ROM, only upgrades the IPL/SPL to 2.20
after rebooting, i noticed it started to actually charge the battery on the USB connection. i rarely carry the power charger, but always carry my laptop and USB cable so that's big deal for me
turned out during my initial upgrade to different ROM's, PDAV, Gullum V3 then V5, I never actually did the process of upgrading the IPL/SPL
thought this may help. if others complaining of same issue can try and confirm?
(BTW, upgrade only works on XP... or at least for me)
cheers
|P|

I can confirm this. Had the same problems with no charging via USB. Only the original power charger was working.
Just upgraded to ipl/spl 2.20 and its charing again while connected to my pc
Will also test with the usb charger in my car, which also made problems after upgrading to WM6.

i have the same problem. When i try to charge my phone ( usb/ or power) it doesn't work. But if i reset the phone after connecting the cable, it starts recharging.

Touch pro wont charge via usb connection??

Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?

Check this setting
dealstokie said:
Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
Click to expand...
Click to collapse
Hi, You don't have the box ticked in the battery screen do you ?
the one that says
When device is turned on, do not charge the battery when connected to the PC
this should be unticked.
dean

Hi Dean
Now I dont have it ticked !!
Any other idea's?

The problem could also be your usb line or usb port. try some alternatives first.

Tried everything, different usb leads, different sockets even different laptops !!
Help

Same problem here. But i changed the USB cable and problem solved. Did u tried it, with the official USB cable from HTC? (I guess so, just to check)

Yep I did !!
Will try again when I get home though..

Thats strange... my TP came with UK power adapter, so I couldnt use AC power until I get an adapter (4 days)... in these days I always charged via USB (all night long)

Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?

shall i phone vodaphone and ask for a replacement

dealstokie said:
shall i phone vodaphone and ask for a replacement
Click to expand...
Click to collapse
Hi,
this is sounding kinda weird..
What kind of wall charger came with the phone, mine is a wall adapter that i plug the USB lead into to charge the phone
So i know my USB lead works as this charges the phone with both the adapter and via USB on any PC ( i have tried home and work PC's)
Sounds like it could be a handset issue then ???
mine is a Vodafone handset that i bought unlocked and flashed with a different ROM and its working fine..
Dean

dealstokie said:
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
Click to expand...
Click to collapse
Laptops can be a bit funny about USB charging, I remember one laptop I had wouldn't charge my phone (SE K800i at the time), unless it was on mains power. The laptop had to be powered up while on the mains, with no USB devices plugged in, then it would supply power to the ports.
My work laptop is also a bit funny about it, I had to disable powering down of the USB ports otherwise it won't power them back up, but since if nothing is connected there's not much of a problem. There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.

sulphuricaciduk said:
There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
Click to expand...
Click to collapse
This is exactly what mine turned out to be. At work I've got a Dell Optiplex 745 tower and none of the USB ports put out enough power to charge my phone and have the phone on. I've got wifi turned off but the data, EDGE, is always on. If the display is on and I'm in Storage mode there's very little charging going on. It doesn't drain quickly but it definitely isn't going up. If I'm in sync mode it drains pretty quickly and it seems as tho it's not even charging at all.
What I do now is plug it in at work and turn off the display. Kinda sucks but I need my phone fully charged at all times.

I have the same problem....
the usb and the factory usb are different if u have looked carefully
firstable, the shape of the heads are different. secondly, there are 4 pins inside usb and 6 pins inside the factory usb...I guess that's the problem.

Try messing with the USB to PC settings. I know my TP was acting funny and not charging, and after i disabled network functionality, i think it started charging. GL.

Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!

dealstokie said:
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
Click to expand...
Click to collapse
Have you tried it plugged into a desktop computer? It would rule out the laptop being the problem if it didn't work. You could also use a mini-usb cable, which could also prove if the official cable is a problem.

Having similar problem...
I'm having a similar problem. My laptop used to charge Touch Pro when i connect it. Now for reason i noticed that it doesn't anymore.

I could be wrong, but I thought I read in the manual that when the phone is synched to a PC, it only charges in trickle mode, so it doesn't recharge the battery efficiently. Is this the problem?

same problem here. Mine was working fine with ANY charger whether it be USB, car charger or wall charger. But now it will only charge with the htc plug but not the HTC wall charger. The plug is the one with the ports for tv-out, headphones.
I'm going to go try and do a hard reset.I dont understand what could cause this.

Touch Pro and tethering woes(battery)

i recently recieved the touch pro as upgrade from my mogul. to be clear the only internet options i have are dial up or tethering and i prefer the ladder. however im finding i cant stay tethered long without running out of battery. where with the mogul i could tether for 12 hrs straight i cant stay on more than 3hrs. i know its power consumption to charhe and it all runs through the battery. my question is would the cradle with seperate charger and usb plugs do anything? would wifi router software work better than tethering? can i bypass the battery and draw power from the cable itself? any help or tips/suggestions from people with similar situations would be great as i have seached here and ppcgeeks with no luck(thus far,im still looking)

60 views and no ideas? Ouch

when you tether your phone, are you using usb cable to connect the phone to your computer? if so, why not set it to charge the phone while it's connected by usb cable? that way u'll just keep drawing power out of the computer and won't have to worry about phone battery draining quickly

it is set that way. the problem is, with the radio running to stay on the internet and with it sending data through the cable, it seems the load on the phone is too great for the charger to keep up sot aht the battery doesnt die down. And since it seems (correct me if i'm wrong) that the way power flow works is all through the battery (charger -> battery -> device) there is no way that i am aware of to keep a charge on it greater than the power consumption. This is why i was asking of docks such as the expansys one http://www.expansys-usa.com/d.aspx?i=169488 where it has seperate data and power plugs on the bottom would work.

Couple of things to clarify
1. That expansys cradle does have two ports on the bottom, but only one is USB/Power the other is a line out for audio, so that will not help you at all, accept to hold your phone up when you're using it.
2. A wifi router option will consume more power than tethering alone, and in my experience tethering, it does infact keep my battery charged. Are you sure that your usb cable is charging your phone? Do you have the option disabled that allows it to charge whilst connected to a computer?
Thx!
Kewlj1313

r u at home when you are tethering and do you have Bluetooth on your laptop

the option is checked, as i have double checked since you all have suggested this. yes i have bluetooth on my desktop but i would prefer to stay away fromt that option as its slower than usb tethering. the only thing i think may be effecting me that i just htought of was that i have had the usb cable plugged in the front side not on the direct Mobo connection. i will try this tonight and report back any success

I have the same problem, I've tried using the cable that it came with, the cable that came with my htc-6700, and my girlfriends Blackberry cable. It will usually begin to charge while tethered(PDANet) but quickly will revert to the battery. I'm using my girlfriends laptop as mine has a fried harddrive, her power cable jack is loose as if someone pulled the cord hard to the side, this causes it to switch from external power to battery very quckly sometimes. I thought that this caused the problem I had so I didn't bring it up before. I have my phone set to charge when USB is connected and I do not use any USB hubs. I've tried tethering over Wifi but I don't seem to get as high quality of a connection.(Bittorrent speeds extremely slow, although a speed test showed 2134kbps downspeed) I hope this can provide more information to figureout what is causing it.

Try this! Make sure it isn't causing your phone to get to warm and causing this issue, I had a similar problem with wifi and gps usage hmhm,
Open your keyboard whilst it is tethered and see if that makes any difference, and I'm not sure if it is possible to turn the screen off on the phone while tethered, but if you can do it!
Let us know what happens!
Kewlj1313

hmm...i wonder what's causing the power consumption to revert to battery source instead of usb cable. have you tried the dongle that came with the device? It supposedly allows you to charge while saving another usb port for headset...etc. Maybe it's possible to charge via wall charger and tether through usb cable at the same time?
or like previously mentioned, charge via usb cable when it's connected to the computer, but tether using bluetooth. I suspect the data tethering through usb is causing the "charge" to drop.

here is what i have found. First the power source must be sufficent ie 1 amp or 1000 ma use an ipod usb charger for moble htc one for home. Second the dongle will only let you charge on the mini port not the e-mini on the side. Problems iam working on is reducing battery drain by shunting off screen but it doesnt work with usb dun. it does work with wmwifirouter but i think there is a heat issue because it stops charging after awhile. Best sessions i have are usb with battery all way charged bthen watch it with battery window open same time.

criddlem,
THanks for doing the footwork on this one.
Shouldn't the bluetooth 2.0 network connection be capable of up to 3Mbit data rates in one direction? I wonder out loud if anyone on this forum has tested connectivity over BT? I don't know how this is handled in the hardware and it could be that the BT only gets a fraction of that in the real world. Of course, the laptop would have to be BT2.0+EDR as well to get that kind of rate in the first place.
Of course, running yet another device at full pace may just drain the battery that much faster!
Have you tested data rates over both BT and USB?
Thanks!

I tether quite frequently using a USB cable as well and I have found my phone always maintains a charging state. It does seem odd that yours isn't. I do know that I am not using the cable that came with the phone............

baboola said:
hmm...i wonder what's causing the power consumption to revert to battery source instead of usb cable. have you tried the dongle that came with the device? It supposedly allows you to charge while saving another usb port for headset...etc. Maybe it's possible to charge via wall charger and tether through usb cable at the same time?
or like previously mentioned, charge via usb cable when it's connected to the computer, but tether using bluetooth. I suspect the data tethering through usb is causing the "charge" to drop.
Click to expand...
Click to collapse
I was going to suggest something similar.
A couple of years ago I had a sub-notebook that, for lack of a better term, had "sucky" usb ports. When I measured the current supplied was ~100mA. Enough to trickle charge my old TyTN, so it's amber charge light lit up, and I thought all was good.. till it gave me the ugly "Place on charge to prevent data loss message."
Do you have anything there to measure with?

Eirikr88 said:
the option is checked, as i have double checked since you all have suggested this...
Click to expand...
Click to collapse
On my Fuze if the option is checked it means Do Not charge while
connected to a pc...

re
Hi, sorry I may have misunderstood what you are trying to do, but I bought this cradle on ebay http://cgi.ebay.co.uk/HTC-Touch-Pro...photoQQcmdZViewItemQQ_trksidZp1742.m153.l1262
It has a seperate power in line for charging (including a 3 pin UK plug) and a USB sync line in the back of the device.
I belive this device charges from the mains while being connected via USB to the PC. Of course it could be charging through the USB but for me it charges quickly and is connected to PC at the same time so does what I need.
The swivel to use in landscape is an awesome feature too. Battery for me does run down pretty quick, away from cradle, but then I have been used to previous poor battery performance WM devices.
Cheers, Blair

well Erikr88, u said that u have the option check (to allow a charge while connected to your pc) and that u double checked to make sure. well go back and uncheck it as their is no option to check a box and charge while connected to ur pc. the option u can check is to NOT allow a charge, so uncheck it and c if that corrects the problem.

Can usb charging damage the baterry?

When i plug my samsung omnia to the usb port it starts charging automaticly. This can be turned off with a third party app but it is really a pain in the butt as it makes me change the registry every time.
Anyway, i read somewhere that nowadays batteries won't get damage if you start charging them even if they aren't fully drained. Something like "baterry memory effect is a thing from the past."
Is this true?
Thanks in advance!

No, USb charging is the best way to charge your phone according to sticky over in the Nexus One forum. It emits the least ammount of energy to your phone making it less damaging to the battery. Car charging is the worst due to such a fast and high volume transfer rate.

I would agree, usb charging is much better than using the mains and heaven forbid using a car charger.
The usb does not give out the full 5v and while this may be a problem for usb cd-dvd’s or usn hard drives it is an advantage to us as this has the effect of trickle charging the battery and if done correctly this will in time condition your battery.
Many years ago I had the old SPV E100 and this came with a desktop cradle and I used to leave my cradle at work and drop my phone in to the cradle and use the activesync remote control to respond to texts or ‘play’ with my phone.
The E100 would barley last a day on a full charge and the cradle could not charge directly and you had to plug the charger into the cradle to make it charge. Then posts started appearing stating that with a single wire you could make the cradle charge from usb and I quickly made this mod to my cradle and hey presto I was charging from usb while at work.
I did not realise at the time the benefits of usb charging but I used to put my phone on the cradle in the morning, take it out during lunch, plug it back after lunch and take off when I go home and I used to do this almost every day and after six months or so I noticed that I could take my phone off the cradle at 5:00pm on Friday and it would still be running by Sunday lunchtime and all through usb charging.
I think I was lucky as the battery would only last a day and if you did the same on a modern device with a battery that lasts say three or four days it may not work out the same. I now have the TG01 and you will see by the reviews it has a very low capacity battery and using the same kind of trick it seems to be doing the same, its early days but so far so good.

What about day to day random connecting the phone to the pc via usb?
What about day to day random connecting the phone to the pc via usb for any other purposes than charging? Like activesync?
I use to connect a few times a day for periods of 4 or 5 minutes and then disconnect, and i am afraid of batterry side effects.
Should i be worried?

Hi again, officially speaking it should not make any difference but I would avoid plugging in for such short periods of time.
If you have a newer HTC device you may be lucky enough to have an option in the power settings something like ‘disable charging while plugged into pc’ if you tick this box you can plug and unplug to your hearts content but you will not charge.
If you anticipate being plugged in for quite some time then disable this option (if you have it). The only other way to avoid this is to look on Ebay and you will find usb sync/charge leads but you will find some with two usb connectors. One for data only and one for power only so you can charge without syncing or sync without charging or plug both in and sync and charge.
Fortunately for me once its plugged in it tends to stay plugged in for the rest of the day.

dr_strangetrick said:
Hi again, officially speaking it should not make any difference but I would avoid plugging in for such short periods of time.
If you have a newer HTC device you may be lucky enough to have an option in the power settings something like ‘disable charging while plugged into pc’ if you tick this box you can plug and unplug to your hearts content but you will not charge.
If you anticipate being plugged in for quite some time then disable this option (if you have it). The only other way to avoid this is to look on Ebay and you will find usb sync/charge leads but you will find some with two usb connectors. One for data only and one for power only so you can charge without syncing or sync without charging or plug both in and sync and charge.
Fortunately for me once its plugged in it tends to stay plugged in for the rest of the day.
Click to expand...
Click to collapse
Thanks you so much for replying back. I don't have that option you mentioned but i downloaded a app that turns off usb charge. But thats a pain to do because it makes me mess with the registry everytime i want to turn that option off.
I would use bluetooth but i can't make my phone sync with my pc with it. I even created a thread asking for help but i got no awnser back http://forum.xda-developers.com/showthread.php?p=7257183#post7257183
I am a bit lost here. Anyways thank you for the help. At least now i know that it isn't that risky, although sometimes i need to connect my phone to the pc for text messaging or any other stuff that doesn't take more than 10 minutes.
Damn i would love to sync my phone with pc via bluetooth or wi-fi..

Noob here, not the OP, but thanks for this info. I had no idea car charging was a bad thing. Will make a habit of charging from the USB in the future.

Hi again, just read your other post and I remember when I got my Omnia I had to use bluetooth sync as it did not come with a cable.
I used this http://www.geekzone.co.nz/content.asp?contentid=3163 guide.
I know it says Windows XP but once I had my phone set and I plugged my bluetooth dongle into my work machine and set the comm port it worked and that was Windows 7 also.
On the downside syncing via usb will suck your battery pretty quickly (about the same as being on a call)