I have a strange problem here, haven't seen it mentioned yet on the forums.
Calendar: creating and editing appointments gives "An unexpected error has occurred in this program".
Tasks: when I create a new task, it appears OK, but if I close and restart Tasks, the changes vanish! When I tick-off a task, I get the error "No program memory available".
Contacts: creating or editing contacts gives "No program memory available"
I am able to view entries without problems, but completely unable to create or edit...
There is plenty of memory available, 25MB storage + 50MB program. All other applications working ok, including Notes.
I have guessed that the problem might be in the Outlook databases.
I have tried:
1. Soft reset - no change
2. Restoring ROM backup - no change
3. Deleting the ActiveSync partnership and overwriting the device databases - no change
4. Hard reset - fixes the problem, But comes back as soon as I restore from ActiveSync backup. Sadly the only backups I kept were after the problem arose.
5. Deleting the Outlook databases using PHM PowerToys - but half of them I couldn't get rid of because "another application was using them", though apparently nothing else was running. Deleting the ones I could gave no change.
I DON'T want to do a hard reset and start again from scratch, because I lose a lot of data that will be hard to restore. E.g. a few very important progs that I haven't got the installers for, my SMS messages, the phone call history + timers, GPRS and network settings, and a huge number of program configurations, including photo contacts database, transcribe settings etc. (don't know of a way to back these things up).
I have an XDA2 (Himalaya/xscale/128MB) running PocketPC Windows Mobile 2003 Phone Edition. Please help! :x
Forgot to mention, I am able to create items on Desktop Outlook and sync them across. (I'm using ActiveSync 3.7.1)
I have also tried ScanPST.exe on Desktop Outlook, which finds no problems.
Not sure if it help, but I would recommend to export the files from Outlook on the PC, then delete Contact, Calendar and Tasks on the PC and synchronize - which should delete the data on the XDA as well. Then re-import the data on the PC from the exported files and sync again...
My phone = HTC wizard (WM5)
I sync with my university's Exchange 2003 server.
OK, the other day i took three pics (100-150KB each) with my phone camera. I tried to email them to one of my hotmail accounts. I did this by clicking on the pics (in the Pictures & Video folders) and selecting "Send". Then It asked me to select an account and i choose "outlook" which i assume is the email i sync with exchange because the only other option was MMS.
Then i clicked on send/recieve and it synchronised with exchange etc, but then it said Attention Required and the emails had not been sent. I tried this many times but could not get the emails to be sent. When i connected my phone to the computer and tried it thru my computers activesync, it still didnt send the emails, giving me support code 1 error.
That support code isnt even listed with the others here.
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
i even tried changing my activesync settings to download full emails and full attachments (i.e. not only if attachment smaller than <insert number>KB.
in the end i gave up and deleted the emails. now when it connects with activesync i get no problems and no support code 1.
I am just wondering why it couldn't send a few simple emails with pics attached.
ALSO, since im making a thread anyway, my outlook.ost file is 0KB. Is that normal?
Similar problem with HTC Touch Diamond
Hello friends,
I am having similar problem with my Touch Diamond. A few of my contacts fail to synchronize. I get the error Support Code:1
Any help??
Have you tried duplicating this again at all? Like with just one pic.
Support Code 1
Hi people,
Hi had this ERROR when I was synchronizing all my stuff in my kaiser. I found the solution with my friend google and this forum:
Click Start > Run and type the following: Regsvr32.exe %Windir%\System32\ole32.dll
Click OK, Reboot your PC. Sync again.
After reregistering ole32.dll, you should scan all items on your mobile device for unsynced annotations. If there are, CHANGE the item on the mobile device and sync. This is the only way to keep all your changes made and sync them to your desktop PC.
Some of the items where having issues and that was the origin of "the support Code 1"
active sync support code:1 Alltel Touch Pro
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Can anyone suggest a button mapping program, the windows one only sees
the 'red' button as programmable? I'm also looking for a 'how-to' to use
SPB's P+ & Mobile shell instead of the touch3d thing. I have Resco Regedit
and Resco File Explorer.
Thanks
Activesync Support Code 1
I hope this is helpful to someone with Activesync problems.
I sync my AT&T Fuze with Outlook on my desktop using Activesync 4.5 on XP. Contacts, calendar, tasks, notes. My first sync just loaded up my Fuze from Outlook, based on existing data that was previously synced with 8525. Subsequent incremental syncs worked fine, until one day I started getting the infamous Support Code 1 along with a long list of Fuze updates that would not sync to Outlook. I was amazed at how little information there is on the web about these types of Activesync errors.
I finally figured it out. I had imported a new Outlook data file into Outlook, because I needed to convert it from Outlook format to Outlook Express format. After the conversion, I had left the second Outlook data file (mail, calendar, tasks) in Outlook, even though it was not being used. Apparently, the presence of this second Outlook data file was enough to confuse Activesync and prevent the syncing of new updates from my Fuze. After I deleted all traces of the data file from Outlook (and thus had only my single main data file), Activesync began working again, and the Support Code 1 did not occur. I realize that I am just describing symptoms, but since I can do what I need to do, I am not digging deeper. Perhaps there is a way to tell Activesync which Outlook data file to use, but I don't care.
change contact-pictures to 240x320 pixels
Make sure your contact-pictures do not exceed the 240x320 pixels format as larger pictures cannot be synced in outlook!
fuzzynco said:
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Click to expand...
Click to collapse
How do you scan for offending items on the phone? I have this same issue with 25 birthdays and anniversaries on my phone. They don't show up in the calendar on the phone or in Outlook 2007, though. How do I find them?
XP & activesync v4.5 support code : 1
ibrubeer said:
How do you scan for offending items on the phone?
Click to expand...
Click to collapse
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
rhfritz said:
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
Click to expand...
Click to collapse
Wow! Time flies, and it didn't take long for my reminder to reply to this to get buried WAY at the bottom of my Inbox. Sorry for the delay. The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
I have since then flashed a couple of times, so I'm not sure if it got fixed by flashing or with the Outlook solution. Needless to say, I haven't had this problem since, so I suspect that it was a random problem that got fixed at least by reflashing. Sorry.
ibrubeer said:
The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
Click to expand...
Click to collapse
I fixed it through outlook as well. Though I did find some way to see the event on the phone. Thanks!
Hi
I know that my question is basic but I want to be sure how to precede with a s710 WM6, Windows XP and Outlook 2003.
How to transfert my phone ontacts towards my PC without receiving all my contacs contaned in Outlook. In another hand, it is possible after sending from the phone over outlook (edited) resending them in my phone like selecting wich one I want to?
In one word, I want to transfert my contacts from the phone over my PC, edit them, and synch them back without touching my contacts base in Outlook.
Best regards
You could copy your original outlook contacts to a new folder in outlook. Then use the original folder for syncing with your phone - which could contain only the subset you wanted on you phone. You would have to manually update/copy between the new folder and the original however.
I'm pretty new to ppc's, so this may be a dumb question....
Recently the Outlook server at my office crashed and the guys at work had to format the whole thing. Now the Outlook on my desktop is basically empty, and I thought I could just sync my ppc and get all the contacts and calendar entries etc back to the desktop.
But when I tried, it says "there's been a change made on your server that requires you to re-synchronize all items on your device. You may lose changes made since your last successful synchronization. Support code: 8600050d"
If I click "Yes" to continue, it'll wipe everything from my ppc. I've already selected the option for "If there's a conflict: Replace item on desktop".
What can i do?
I'm using HTC Touch Dual, and running Windows XP....Thanks....
I've seen this error when there is a time difference between the PPC and Outlook, as a result of traveling. In your case, is probably due to the server crash. You can try deleting the AtiveSync partnership and then create a new one. AS will ask you to select which info to keep, i.e. Outlook -> PPC, Combine PPC and Outlook or PPC -> Outlook. Just select the PPC overwrites Outlook at that point. HOWEVER, I don't know how will it handle PPC emails in subfolders (that is, will it create the subfolder structure in Outlook?). So, just to be save, do a PIM backup on the PPC before you try anything. Good luck.
PS,
Also, your IT guys should have a kept a backup!!! Or at least, setup your Outlook to use a PST file on your computer to store the information.
Thank you very much, it worked after I deleted the ActiveSync partnerships.
All my appointments are on my PPC (HTC P3650). Outlook on my PC is empty.
When I try to synchronize both (through ActiveSync), all appointmants on my PPC (!) will be deleted.
How to bring this appointments from PPC to my PC???????
Thanks for your answer!
Maybe you should delete the partnership on your PC and then reconnect. A new partnership will be made and there you can define the data to be synchronized. Normally it should ask how to synchronize and you should get the option to overwrite the data on your PC.