Database Info

WiFi won't turn on

hello,
I know there are a few old threads about this but instead of digging up an old one I thought I would start a fresh, seeing how none have answers on.
I have a problem on my raphael, the wifi wont turn on, I click the button in comms manager and nothing happens, it thinks a while and then decides that it wont turn on.
This occured on the original HTC rom and the Energy 3.0 ROM I have on it now.
Has anyone found a fix to this?
Stuart

hard reset or reload a new rom

To be honest.. I don't think there is a solution to this problem. If it's the problem that I have, then I think it's a hardware problem. Since you've had it happen on two roms now, it might be safe to say that a hard reset won't work.
My situation is similar to yours, except mine will sometimes turn on (and turn itself off in a few minutes).

well!
mild pain, I have tried it over 2 roms 2 radios and a hard reset, so none of them fix it, I dont think it is finding the card properly.

I had the same issue, i confirmed with HTC it is a hardware issue (i don't remember the wifi ever working working, but i did not try it for the first 6 months i owned the phone......)
I actually received my replacement phone in the mail (thanks AT&T) last friday

My problem is that my phone was bought at an import phone store... So they can't really replace the phone for me (I guess they probably can't afford something like that). All they've tried was to direct me to other places to fix the phone. I'd have to send it overseas to fix it =(.

Now that's annoying, I got my phone second hand so really can't send it off for replacement
Looks like the data upgrade orange just gave me 250mb - 500 will come in handy after all!
Thanks for your responses people, I think I will add this to the list of known faults on the wiki.
Stu

Questions

So I got my XT720 a few days ago and am loving it. Two things though:
1) I've had to do a quick reset (take out battery) about 4-5 times in the same amount of days. What happens is sometimes the screen will go blank (or when I press the on button all that will happen is the 4 buttons at bottom of phone will light up). Screen/phone becomes unresponsive and only way to get back to normal is to take out battery. I'm pretty sure that every time this has happened has been right (or shortly) after me downloading something on my phone (i.e. putting on a new wallpaper, or a song). Anyone have this happen to them?
2) I don't want to root or put on Dexter's ROM just yet. The reason for this is because a) I just got my phone and I don't want to void the warranty until I know everything works with no issues b) I'd rather wait for the complete/fully polished version of the ROM - I'm in no hurry right now, this phone is a big big upgrade from my previous phone even without 2.2.
Anyways, the point is, I'm pretty sure my phone isn't running with the 720MHz update right now and is running at 550. I want to put on that update to make my phone faster while I wait to root. However, whenever I go to - about phone - check for system updates - and click on that, it always tells me "Server unavailable. Try again later.". Been trying for the past few days and no luck. How can I get the 720MHz update (without rooting - at this point)?
Thanks

If the screen doesn't come on when you turn on the phone, you may have a defective one. My first XT720 was a dud right out of the box. I had to take it back to the Cincinnati Bell store and get it exchanged. I've heard of other people having similar experiences with the phone not turning on. Take it back. If they give you any crap about it, just tell them that the Motorola tech from their forums told you to take it back. This adds a bit of validity to the problem and may make it an easier transaction.

Nah, it works fine for the most part. Turns on and off and runs just fine normally. But my issue is I've just had it basically freeze up 4-5 times in the past week (noticing a possible connection to me downloading things).

I would think your phone is running at 720mhz. I believe the European / Asian versions were originally 550mhz & had an ota udate to the 720 level. You could download Android System Info or Elixer to check it out though.
I would also agree with reverendkjr, it the phone is acting funky take it back & get a replacement.

The XT720 from Wind is 720mhz with stock firmware, the only 550mhz was Korean version AFAIK, maybe some Euro versions.
As for the screen, you may want to try doing a factory reset on your phone. If it persists after that take it back to Wind for a replacement, had my wife's XT720 replaced due to a microphone problem.

R-D said:
The XT720 from Wind is 720mhz with stock firmware, the only 550mhz was Korean version AFAIK, maybe some Euro versions.
Click to expand...
Click to collapse
Oh? I figured it might be at 550 since going back to homescreen - it reloads pretty often (thought 720 wouldn't do that), though it does run snappy enough in all other areas.
As for the screen, you may want to try doing a factory reset on your phone. If it persists after that take it back to Wind for a replacement, had my wife's XT720 replaced due to a microphone problem.
Click to expand...
Click to collapse
Be a bit of a pain to factory reset at this point. The problem isn't terribly disruptive at this point. Doesn't happen often enough to really bother me and restarting is quick. If it does continue and become frustrating I may consider factory reset. I just was wondering if anyone else experienced this.
WIND would give me a replacement at any time (within the year) if I told them about this issue? (Kind of hard to prove since it happens at it's own whim. Don't want to seek a replacement just yet anyways - not unless it continues and is an annoyance)

Just put a call into support so they have a record of the problems, explain to them you cant reproduce the problem, but it is a brand new phone and should not be doing this regardless.
They will suggest the reset to see if the issue persists, but you can decline at this time and at least get the issue logged so you have a better chance of replacement in the future.
Keep in mind though, within 14 days they will replace with a new phone, beyond that you may get a used one.

I can't imagine just ignoring a problem with a new phone like that. Especially since you have the ability to have it replaced for free.
Heck, I took a phone back once because it had ONE dead pixel on the screen. When the girl looked at me and said "Really?" I said "Hell yes, I just bought this damn thing and I want it to be PERFECT!"

you need to setup the APN to connect to 3G to get your 720 upgrade from OTA (if purchased unlocked Euro or Asia models)
if it's a Wind XT720 it should already be on 720

reverendkjr said:
I can't imagine just ignoring a problem with a new phone like that. Especially since you have the ability to have it replaced for free.
Heck, I took a phone back once because it had ONE dead pixel on the screen. When the girl looked at me and said "Really?" I said "Hell yes, I just bought this damn thing and I want it to be PERFECT!"
Click to expand...
Click to collapse
Yeah, I suppose that's true. If it happens again I'll look into getting it replaced.
Thanks for the help guys.

my XT711 has done the "blank screen a few times also and I have to remove the battery to reset it. Very strange thing, but I have had the phone for only a few days so im gonna see what its gonna do first cause sending it back to china is a pain in th butt.

[Q] Silent Inspire

Hello, I'm looking for a little advice.
First: the problem - phone will not make any sounds what so ever...nothing. the phone is rooted and running wcx-illuminatti (no apps or anything downloaded the day before the issues), but has been for about 2 months. phone woke me up with its morning alarm, then it rang about 20 mins later so i answered the phone and...nothing dead silent.
-speaker is silent for ringer/notifications/media player/youtube vids
-headphones don't get any sound either
-other person can't hear me talking
everything else works fine? just no speaker sounds or mic, wetness indicators still pure white
Second: what sould i do - I've had the phone for 13 months so its out of the manu warranty. do I take it to att and see what they say? call htc and explain the issue? I have tried flashing different roms to fix it...wont work, i never did change the radio. Should i return to unrooted stock before i contact htc or att?
thanks for the suggestions guys!
Luckily I still have my blackjack 2 and moto razr to use while i figure this out...

Without indicating which ROMs you tried we have no way of knowing. Each phone (even the same model) can have its quirks. I would suggest trying the stock rom just to ensure it is an actual hardware issue. If the stock rom does not fix it then I think you are out of luck for a free repair or replacement. If you have insurance it will help lower the cost of a replacement. Otherwise, you will most likely not have any other avenues other than to buy a phone outright. I have heard of a few cases where AT&T corporate store managers can work their "magic" and somehow set it up to get you a phone at a contract price (but usually is higher cost than normal contract renewal and you would most likely have to renew your contract). Gook luck with everything. Let us know if it was definitely hardware related or not.

Well this happened friday morning...I woke up and tried flashing an old nandroid of leedroid with no success
then tried leaving it in a bag of rice since the night before someone spilled on top of the pocket i had the phone in...i had immediately removed it, wiped it off and put in my other pocket and i thought it didnt get too wet or anything
so after the quick nandroid i powered it down and left it in a bag of rice overnight...then after reading your response tried flashing stock...seems to work great
I prefer sense 3.5 like in wcx so i tried to reflash from sd card and again sound is gone...could the file on my sd be corrupt or does my phone just not want the 1.3 ghz (or whatever) overclock any more?

Find out what memory is used?

I have this thing for almost 2 years now and am disappointed as hell with it.
Hardly anything could be done with it, hanging all the time, slow as hell and some hardware issues like the brightness sensor faulty in low light situations leading to flickering.
All I did with it at the end was reading with Kindle, because once started that at least worked. Even browsing the net...impossible.
First I hoped they would fix it with a new rom. But after one year, like I guess a lot of us, I gave up hope.
The second year I was tied in with my exams and really needed the device for reading and could not send it back.
Would they even swap it for that reason?
Now almost two years after I bought it, and that is the warranty time here, I finally send it back.
It now had some other hardware issues too, like the power jack was bend in all directions.
They changed the complete motherboard and now I can't recognize my device anymore.
That thing is suddenly snappy as hell! I mean you still can't compare it to my Nexus4 but it is definately usable now.
I can even install&update apps and surf whilst, this crashed the device not only once before!
I wonder what happend. Was the board really (memory) that faulty?
Or did they swap the slow memory with newer modules that may not have the same restrictions as the old ones.
Can I find this out somehow (without opening the device)?

Did you have to pay or did they do warranty repair? It's a faulty device as is, and like you hubby and I have been super disappointed. Of course, we just unlocked to try a new rom Any hope of getting it fixed??

No it was fixed under warranty.

Phone is painfully slow, trying to troubleshoot

So I've had a T-Mo S7 for about a year and a half now. It's incredibly slow/unresponsive and I've spent a really long time troubleshooting.
I've done full factory resets, and direct ODIN OS installs with data wipes. Whenever I do this, the phone starts out, with all current apps installed, extremely fast/responsive. I have a somewhat limited app library, and I haven't added anything since the phone slowed down noticeably.
About two months ago, the Samsung Device Maintenance app, which until then only reported battery draining, said "Some apps or processes are overloading the system (CPU)" and the app it reported was something like com.android/google.searchbar" which I assume is the google search bar widget. I thought, "awesome, the device app is actually doing something." I told it to kill the app and my phone sprung to life. My phone was super fast for a long time, but is now back to being super slow again. I searched "Apps" in device settings and can't find any apps/processes that sound anything like search bar. Also, how is there not a system resource monitor in system settings!? Clearly, an app is hogging resources, because I've experienced periods of responsiveness. Is there no direct way to figure this out without doing the safe mode process of elimination?
Can someone help shed some light or suggest further troubleshooting steps? Thanks in advance.

I got mine on black friday 2 years ago and I've been having the same issue. Of course my battery doesn't last very long being it's over 2 years old. I'm guessing it may have some.thing to do with the battery voltage being so weak after so long. I'm due for an upgrade obviously but I'd be fine using my S7 for another year if a battery replacement did the trick. I believe I was told in chat that I could go into the store and they'd only charge me $5 but I assume they'd have to send the phone out unless they just swap it out for a refurbished one. I've had no other problems with mine at all so not really the route I want to take.
Anyone else familiar with this process? Has anyone else had their battery replaced or phone swapped and notice if the fresher battery helps or is it just a symptom of it "can't" handle the newer OS properly? Any feedback would be appreciated. Hopefully it helps us both out. Didn't mean to hijack the thread!

tony yayo said:
I got mine on black friday 2 years ago and I've been having the same issue. Of course my battery doesn't last very long being it's over 2 years old. I'm guessing it may have some.thing to do with the battery voltage being so weak after so long. I'm due for an upgrade obviously but I'd be fine using my S7 for another year if a battery replacement did the trick. I believe I was told in chat that I could go into the store and they'd only charge me $5 but I assume they'd have to send the phone out unless they just swap it out for a refurbished one. I've had no other problems with mine at all so not really the route I want to take.
Anyone else familiar with this process? Has anyone else had their battery replaced or phone swapped and notice if the fresher battery helps or is it just a symptom of it "can't" handle the newer OS properly? Any feedback would be appreciated. Hopefully it helps us both out. Didn't mean to hijack the thread!
Click to expand...
Click to collapse
So I promise it's not the battery because I had it factory replaced by Samsung. To answer your question, yeah you have to send it in. With the waterproofing they have to do it at a repair center. However, for me it was 100% worth it. I think I was without the phone for about 10 days. But having a brand new battery life was incredible.
Also, as I was working with the phone slow for a while, it immediately and dramatically became quick after device maintenance killed that process. But a few months later, I'm back to suuuuper slow.

The S7 is getting old. Old things slow down. It's planned obsolescence. I've gotten to the point of turning notifications off for all apps and only using badge numbers to tell me when to check something. I also use do not disturb a lot when gaming instead of game tools because game tools is another app but do not disturb is more of an internal process. As soon as my taxes come back I'm probably going to get a S8+