A few months ago, I upgraded from a Magician to a Prophet.
About a week after use, the prophet started to develop some problems. The SIM card reader stopped reading any SIM cards, and settings would not save at random.
The issue with the settings not saving was, say, I would receive an SMS, read it, check that it was marked as read, soft reset, and the SMS would either be marked as unread, or simply not be present on the phone at all. I would change the time and the timezone, double check and confirm the change, the change in time would save, but the timezone would not. I'd make a registry change, close the registry editor, recheck the value, confirm the change, soft reset, and the change would not get saved. I'd open File Explorer, check the recent apps, confirm that File Explorer was there, soft reset, and File Explorer would not be present within the recent apps after the soft reset.
Concerning this issue, the longer you left the phone after making the change, the more likely the change would save. But this would still not save everything. I'd receive a meeting reminder, dismiss it, then several hours later I'd soft reset and I'd be reminded again.
Of course, this issue persists through a hard reset.
I've sent the phone back to the warranty repairers three times, each time with a clear description of the above. Each time they send it back saying "No fault found", to which I can immediately replicate the fault upon return.
This time, when I received the phone back, they, once again, said they couldn't replicate the issue. But this time they decided to mention that I needed to wait 30 seconds to "ensure settings get saved".
What a load of bull****. My Magician does not have this issue. But I don't have any Windows Mobile 5 devices to test this on. Can I have some people confirm that you don't need to wait 30 seconds on Windows Mobile 5 devices to ensure settings save?
Related
I have been having problems with my XDA II for some time, although it used to be relatively trouble-free and give or take a few idiosynchracies has worked properly since unlocking. I don't know if these problems are related or not so I will put them all in one message:
These are the problems:
1) Putting my Spanish SIM card in activates a hard reset 9 times out of 10 (it was fine putting the same card into my son's XDA). Once it did it putting my English SIM back in, but this is usually Ok.
2) Inbox stopped opening -when I click on 'unread messages' it just flickers. It won't open from 'Programs' or from 'New Message' either, nor by opting to send a message from a particular contact.
3) After a hard reset (involuntary) Inbox would open again until I restored my settings, whereupon it wouldn't, so it looks as though it is a dodgy setting.
4) After restoring contacts & appointments only (not settings) Inbox will open but it won't send texts. It sends the text to an ActiveSync folder instead (can't remember which one).
5) Since the above, there is now a new Folder appeared in SMS, entitled 'IPM.Root'. Weird.
6) Whenever I do a soft reset the volume box comes up and it makes a wild beep! beep! beep! beep! beep! beep! until I turn it off and on again.
7) The volume goes off by itself without me touching it: I virtually never hear my phone as volume has gone off again
8)Then there are the synchronisation problems. It often tells me it doesn't recognise my device and I have to set up a new partnership. This is laborious as I have two computers and then have to do it on the other as well...
Somehow I feel that I need a reset that's harder than hard - or do I need a new device?
Will someone help and advise me please!
Hi,
several persons in our company (including me), who are using WM 6.5 (cooked ROM) and connecting to company's Exchange server via Exchange active sync (e-mails are on server) reported that suddenly this message appears on the phone:
"All information on this device will be erased after the next unsuccessful password attempt"
It is not possible to enter password and do anything with phone (just reboot). Funny is, that nobody did any attempt to enter password before - phone was just lying on table and this happened.
After reboot hard reset on device is performed and also memory card was wiped.
If somebody has same experience - just write here, maybe there will be some solution in future.
And note - if this happens to you, before reboot remove your storage card - it will be erased
Info:
IPAQ 614c, ROM WWE 21215(5.01) from here:
http://forum.xda-developers.com/showthread.php?t=496283
Company policy - forced password.
This has happened to me twice now, once when i was about to go on holiday, of course wiping the 8GB's os music on my card, and again last night.
It really is a problem, at first i thought it was some malicious b*stard at work, but now i think it's an issue with the rom.
I'm going back to 6.1, can't handle this happening every other week.
Artemis P3300 running different 6.5 cooked roms.
Cheers!
There is possible solution - when such message appears, do not press anything just remove batery - we have simulated it once and phone remained unerased.
If anybody can confirm this just give me a message.
z
I can confirm workaround - it worked for several my cloeqes.
Why is this happening still remains secreat.
Maybe solution to mysterious "...unsuccessful password attempt"
I was having this issue exactly as described in the first post frequently. I may have stumbled across a solution. Turn-off Showaco's TitaniumWeather.
Go to TitaniumWeather Options;
- check "Use On/Off Time:" set "On Time" and "Off Time" to 0
- uncheck "Enable Auto Updates"
- Save/Exit, then soft reset
It's been 3 days and I haven't experienced this issue since. It could be a coincidence, but worth a try... maybe others can help verify.
Hi,
this may be a solution for you, but not for us, because nobody is using Showaco's TitaniumWeather. We (3 phones) are using SPB Weather and there is no such settng.
z
I've been experiencing this problem on almost every cooked 6.5 rom I've tried on my Raphael/Touch Pro. As far as I know the exchange server has to be configured for remote wipe and enforce hard security for this to happen. Unfortunally most of the chefs arent working for companies which are as paranoid as mine (and yours) which meens they are quite unaware of the problem.
This problem might be connected to the Activesync "85010013" error when trying to sync for the first time. The "85010013" problem has to do with some security registry settings that are wrong in most 6.5 roms used by the chefs.
Mine has happened twice in the last three days. I'm syncing with a BETA Exchange 2010 server which is pushing typical security settings (wipe threshhold, mandatory screenlock...) Both times occured after the phone was lying around locked (auto screen lock set at 15 minutes) for a while. When I attempted to unlock the first time, the PIN keypad would only take two digits then I'd get a wrong PIN message before entering the reaminig digits or even hitting enter. After 8 attempts at this, the device wiped. The second time, the phone wouldn't even let me enter in the PIN, but said it was going to wipe because I had exceeded the maximum incorrect entries. I'm starting to think the TF3D2 keypad is part of the problem when the device wakes and asks for the PIN. I've set the PIN keypad to classic as opposed to default and set the auto lockout to 24 hours. Once I finish backing up the Exchange sync settings and setting up my spare SD card, I'm going to set the lock time back to 15 minutes and see what happens.
Any solution to this problem?
Is there a solution to this problem? I am getting this about once a day. Thankfully it still allows me to enter the 10th password attempt, so I haven't experienced any data loss yet.
I am running a cooked rom with TitaniumWeather integrated and Exchange forced password. I disabled TitaniumWeather updates; it didn't have the On Time/Off Time options.
KriekV said:
I was having this issue exactly as described in the first post frequently. I may have stumbled across a solution. Turn-off Showaco's TitaniumWeather.
Go to TitaniumWeather Options;
- check "Use On/Off Time:" set "On Time" and "Off Time" to 0
- uncheck "Enable Auto Updates"
- Save/Exit, then soft reset
It's been 3 days and I haven't experienced this issue since. It could be a coincidence, but worth a try... maybe others can help verify.
Click to expand...
Click to collapse
Twice this has happened to me. One time it happened in the middle of me using the internet, the second time it was just laying on the table. I believe the issue is a 6.5 issue, since it never happened before I upgraded. I also use Microsoft Exchange. That also seems to be part of the issue. PLEASE HELP!
I really hope someone can help me with this, because I'm going crazy.
This will require a little history, so bear with me. A couple of weeks ago, I lost my Fuze. Last week, I bought a cheap (prepaid) AT&T GoPhone and called AT&T to have my number transferred to it. I used that phone successfully for several days, until this morning, when my lost phone showed up!
I was ecstatic, thinking that now I'd finally be able to sleep again p), but my excitement changed to disappointment after spending 30 or 40 minutes on the phone with AT&T, explaining my situation over and over to get them to understand what I needed, then following their instructions, and finding that my phone wouldn't work.
They informed me that my old SIM card had been disabled and was therefore useless, and suggested that I put the card from my GoPhone in my Fuze. I did so, but when I then turned the phone on, I got this message:
*****
Owner: Keith Russell
(xxx) xxx-xxxx
Enter your password and tap "Unlock". You can also enter an emergency phone number.
*****
My phone has been passworded in the past, but not recently, because I was trying to resolve some problems and was doing a lot of soft resets and didn't want to have to deal with the logon security. On the other hand, I'm pretty sure the message I was seeing was one I had never seen before. Nevertheless, I tried all the passwords I could think of that I had used on the phone in the past, but none of them worked. Every time, I got this message:
The password you typed is incorrect.
I called AT&T again, and this time spent over an hour on the phone with an AT&T rep and later, an HTC rep. We tried several default passwords, which also didn't work, and the HTC rep finally had me do a hard reset.
I installed my registered version of Sprite Backup 6.5 and restored my most recent good backup. The restore was successful and the application did a soft reset when it was done. Things seemed to be working fine and I spent a couple of hours cleaning up duplicate or large notes to free up memory. I also emptied the recycle bin in Resco Explorer. I then did a soft reset, thinking that might help with the cleanup.
Believe it or not, when the soft reset completed, I got the unlock prompt again!
So I'm stuck. I'm hesitant to do yet another hard reset and restore, because I expect that the same thing would happen again, eventually. I'm also not very excited about calling AT&T Support, because they didn't seem to know any more than I did about this problem.
I have no idea where this unlock prompt is coming from: whether it's hardware, firmware, OS, or application specific. I do have Pocket Secure installed and it's possible that that's what causing it; I just don't know.
Can anyone tell me what's causing this and how I can get around it?
Thanks very, very much for any suggestions you can provide.
u cant do a full restore with sprite as what ever it has that makes the prompt will come back, do custom dont add anything but your contacts and messages.
Hi Guys,
I've been an owner of a Three-branded HTC Touch Pro in Australia for over a year now, with no major issues with it except for the multitude of WM bugs and lagginess I've grown to accept.
A year ago I loaded SPB Mobile Shell and I have a couple of other apps but not many that I use frequently. The phone is mainly used for calls, messaging, syncing with my Outlook calendar and contacts, and browsing the internet
A day ago the phone began behaving very strangely, with no rational explanation as to the trigger or cause.
The phone has begun randomly and frequently soft resetting itself. This can occur when I'm in the middle of writing a text message, on a call, or browsing the internet (or whilst doing anything else, really). The phone will go blank, the vibrator will vibrate once, then the 'Touch Pro' logo welcome logo will be displayed as it reboots.
The phone will then either:
(A) wait for me to enter my PIN
or
(B) go straight past the PIN screen through to the home screen
If I do not enter my PIN after this (either at the PIN screen or by invoking the PIN screen by selecting the Phone app), the soft-resetting issue doesn't occur. However, this leaves me with a useless brick, unconnected to any networks.
So I have to enter my PIN and then wait for the device to mysteriously and randomly soft reset itself at some point soon. Extremely frustrating.
Interestingly, I've found that the soft resetting issue doesn't occur when the device is plugged into the mains power or to a computer.
Today I upgraded the ROM to the latest available on the 3 website, and then installed the latest version of Mobile Shell 3.5. However the issue still persists...
I've now managed to disable the PIN request so that when the soft resetting occurs, the phone is automatically reconnected to the network but I'm not sure what sort of never ending loop of resetting this will create!!
Any clues???
So as a follow-up to this issue, my phone appears to have mysteriously fixed itself.
It is no longer resetting itself... or at least I haven't witnessed it reset itself.
Could anyone provide a potential analysis of what's going on??
randommonth said:
So as a follow-up to this issue, my phone appears to have mysteriously fixed itself.
It is no longer resetting itself... or at least I haven't witnessed it reset itself.
Could anyone provide a potential analysis of what's going on??
Click to expand...
Click to collapse
Things like this happen for a few reasons, A bad flash, Corrupt blocks in the memory, and even if the device gets too hot, if it happens again i suggest you use a tty program like mtty of putty to format your device before flashing a new rom
Hoping you can help. I've become 'the phone guy' at my office (i'm already one of the 'desktop guy's'), and as such i have to help with our various Touch's, Diamond's, Touch Pro's, Touch Pro 2's, HD2's and even the occasional Treo (plus E71's, E72's and most of the Blackberry range).
Most of it i've figured out, having been around Winmo since the QTEK 9100, but there's one issue that has escaped me. Outlook/email/activesync, whatever you refer to it as on the device.
All our smartphone users (except the BB's) connect via an exchange connection. But i've found that if you hose up the setup (mis-spelling the server name, user name, domain, etc) without realising it and then try and connect, obviously you don't connect but when you find the error and correct it, the device still won't connect until you do a hard reset and set it up again.
In addition, our AD policy requires a password change every 60 days. Too often, even when the user knows how to update the password in WinMo Outlook, it gets hosed up, and we have to hard reset (again). 60 days is plenty of time for some users to have installed plenty of extra apps, so its always enjoyable to explain that we have to hard reset the phone....
Yes, normally i'd expect to 'right click' "*Outlook E-mail" and select 'Delete', but that's always greyed out.
So, how can you delete the outlook account settings without having to hard reset the phone?
Thanks.
Never mind, i found the answer.
Open Activesync on your smartphone and click Menu - Options. Selct your account and click Menu again and select Delete.
lol yip that was gonna be my advise to you lol, well done!