wm5 calender sync issue resolved? - General Topics

I hope noone loses it because I posted in the wrong spot, but the questions and answers which I based this on are all over the place.
I noticed an issue with calender sync where appointment would be off by an hour between ppc and pc, and all day events during the DST period would be off by a full day. No one on the web has shown a complete solution that I could find. The following seems to be working so far. I do not know if every step is critical, but this is the last series of steps I perfomed and it seems to be working.
Load all the fixes from ms for your ppc and your pc.
turn off time updates in phone and activsync.
change time and time zone then save, then change back to your current time and zone and save. Do this with both the ppc and pc.
set activsync options so that device overrides pc.
ensure that all times and dates of events, appts. are correct on ppc.
delete all appointments on pc
sync.
you should be good to go. I have entered multiple appointments, including all day events in and out of the DST timeframe and everything seems to be working.
I don't ever recall.having seen anything like this back when I used to use a palm3 with pocket mirror. Is this purely a ms activsync issue?
I hope this helps someone, and saves them a few hours of research. I guess I will be syncing time manualy from now on.
cing 8525 oem rom
xp sp2
AS 4.2

This is actually more of a work around than a solution. BTW I'm syncing from outlook2003.

mthomas said:
This is actually more of a work around than a solution. BTW I'm syncing from outlook2003.
Click to expand...
Click to collapse
I think this issue has been resolved in the latter versions of outlook.

d_ranade said:
I think this issue has been resolved in the latter versions of outlook.
Click to expand...
Click to collapse
I think there are not so many newer versions of Outlook around ;-)
Same problem with Outlook 2002, btw.

youser said:
I think there are not so many newer versions of Outlook around ;-)
Same problem with Outlook 2002, btw.
Click to expand...
Click to collapse
Sorry I really missed out that he was already using 2003 !! Seems strange, I am not facing this issue with outlook 2003, but my friend is. Perhaps the problem lies with somethig other than outlook. I had earlier faced similar problem with my Symbian based Sendo X. It was resolved when I uninstalled a trial version of worldmate. Many time management software are known to interfere.

Related

calendar notes sync

has anyone sorted how to get the notes field from a calendar entry to sync ?
I'm having a similar problem where my task notes are not sync'ing. I think this is a bug, since it used to sync with my Tmobile SDA, but not with my DASH.
I have the same problem after upgrading to WM6 on my Samsung i600...
Did you solved it in the meantime and help me with it?
Thanks a lot,
Roel
My calendar notes sync fine with my WM6 Dash -- it also worked with WM5 prior to the upgrade. Currently using Vista with Outlook 2007, previously it was working also with XP and Outlook XP.
Do you have the most recent version of Activesync? Could that be related?
Hi Chaznet,
I have Vista and Outlook 2007. Before upgrading my i600 to WM6 it worked fine. I did the ROM-upgrade a week ago, but just found it out yesterday.
I can make notes attached to a task on my device, it will sync and end up in Outlook on my PC. But just adding one letter to it or something will keep the note on the PC side but after syncing it is gone on my smartphone.
I have WMDC 6.0.6783, I also tried WMDC 6.1 but this will end up in an error on WMDC that I have to delete the current sync-connection and make a new one. I tried to reinstall WMDC back and forth between 6.0 and 6.1 and deleting the sync relation on my device so it was blank (no contacts, tasks, agenda at all present on the device). The only thing it remembers is my device name I gave it on my PC, so maybe I have to manually delete that somewhere.
So if you have a sollution or a place to look. It will be highly appreciated!
Thanks in advance
Sorry, never had a problem with it so never had to troubleshoot. Maybe you can find a forum somewhere specific to your device -- possibly it's related to a i600 (whatever that is)...
Rooligan said:
Hi Chaznet,
I have Vista and Outlook 2007. Before upgrading my i600 to WM6 it worked fine. I did the ROM-upgrade a week ago, but just found it out yesterday.
I can make notes attached to a task on my device, it will sync and end up in Outlook on my PC. But just adding one letter to it or something will keep the note on the PC side but after syncing it is gone on my smartphone.
I have WMDC 6.0.6783, I also tried WMDC 6.1 but this will end up in an error on WMDC that I have to delete the current sync-connection and make a new one. I tried to reinstall WMDC back and forth between 6.0 and 6.1 and deleting the sync relation on my device so it was blank (no contacts, tasks, agenda at all present on the device). The only thing it remembers is my device name I gave it on my PC, so maybe I have to manually delete that somewhere.
So if you have a sollution or a place to look. It will be highly appreciated!
Thanks in advance
Click to expand...
Click to collapse
Hi Chaznet,
It's the Samsung i600 similar to the BlackJack but with Wifi. It is on the European market.
thanks for your answer but if someone else has an answer... This will be great.
notes sync fine with me. i am using:
- tmobile dash w/ iu russian wm6 beta rom
- activesync 4.5
- outlook 2003
You should look for a Samsung forum -- might be something to do with that device. I do seem to recall an earlier version of ActiveSync having this issue, but I really don't remember -- glad it's not something I'm having a problem with, sorry to hear you are...
Rooligan said:
Hi Chaznet,
It's the Samsung i600 similar to the BlackJack but with Wifi. It is on the European market.
thanks for your answer but if someone else has an answer... This will be great.
Click to expand...
Click to collapse

activesync support code : 1

My phone = HTC wizard (WM5)
I sync with my university's Exchange 2003 server.
OK, the other day i took three pics (100-150KB each) with my phone camera. I tried to email them to one of my hotmail accounts. I did this by clicking on the pics (in the Pictures & Video folders) and selecting "Send". Then It asked me to select an account and i choose "outlook" which i assume is the email i sync with exchange because the only other option was MMS.
Then i clicked on send/recieve and it synchronised with exchange etc, but then it said Attention Required and the emails had not been sent. I tried this many times but could not get the emails to be sent. When i connected my phone to the computer and tried it thru my computers activesync, it still didnt send the emails, giving me support code 1 error.
That support code isnt even listed with the others here.
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
i even tried changing my activesync settings to download full emails and full attachments (i.e. not only if attachment smaller than <insert number>KB.
in the end i gave up and deleted the emails. now when it connects with activesync i get no problems and no support code 1.
I am just wondering why it couldn't send a few simple emails with pics attached.
ALSO, since im making a thread anyway, my outlook.ost file is 0KB. Is that normal?
Similar problem with HTC Touch Diamond
Hello friends,
I am having similar problem with my Touch Diamond. A few of my contacts fail to synchronize. I get the error Support Code:1
Any help??
Have you tried duplicating this again at all? Like with just one pic.
Support Code 1
Hi people,
Hi had this ERROR when I was synchronizing all my stuff in my kaiser. I found the solution with my friend google and this forum:
Click Start > Run and type the following: Regsvr32.exe %Windir%\System32\ole32.dll
Click OK, Reboot your PC. Sync again.
After reregistering ole32.dll, you should scan all items on your mobile device for unsynced annotations. If there are, CHANGE the item on the mobile device and sync. This is the only way to keep all your changes made and sync them to your desktop PC.
Some of the items where having issues and that was the origin of "the support Code 1"
active sync support code:1 Alltel Touch Pro
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Can anyone suggest a button mapping program, the windows one only sees
the 'red' button as programmable? I'm also looking for a 'how-to' to use
SPB's P+ & Mobile shell instead of the touch3d thing. I have Resco Regedit
and Resco File Explorer.
Thanks
Activesync Support Code 1
I hope this is helpful to someone with Activesync problems.
I sync my AT&T Fuze with Outlook on my desktop using Activesync 4.5 on XP. Contacts, calendar, tasks, notes. My first sync just loaded up my Fuze from Outlook, based on existing data that was previously synced with 8525. Subsequent incremental syncs worked fine, until one day I started getting the infamous Support Code 1 along with a long list of Fuze updates that would not sync to Outlook. I was amazed at how little information there is on the web about these types of Activesync errors.
I finally figured it out. I had imported a new Outlook data file into Outlook, because I needed to convert it from Outlook format to Outlook Express format. After the conversion, I had left the second Outlook data file (mail, calendar, tasks) in Outlook, even though it was not being used. Apparently, the presence of this second Outlook data file was enough to confuse Activesync and prevent the syncing of new updates from my Fuze. After I deleted all traces of the data file from Outlook (and thus had only my single main data file), Activesync began working again, and the Support Code 1 did not occur. I realize that I am just describing symptoms, but since I can do what I need to do, I am not digging deeper. Perhaps there is a way to tell Activesync which Outlook data file to use, but I don't care.
change contact-pictures to 240x320 pixels
Make sure your contact-pictures do not exceed the 240x320 pixels format as larger pictures cannot be synced in outlook!
fuzzynco said:
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Click to expand...
Click to collapse
How do you scan for offending items on the phone? I have this same issue with 25 birthdays and anniversaries on my phone. They don't show up in the calendar on the phone or in Outlook 2007, though. How do I find them?
XP & activesync v4.5 support code : 1
ibrubeer said:
How do you scan for offending items on the phone?
Click to expand...
Click to collapse
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
rhfritz said:
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
Click to expand...
Click to collapse
Wow! Time flies, and it didn't take long for my reminder to reply to this to get buried WAY at the bottom of my Inbox. Sorry for the delay. The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
I have since then flashed a couple of times, so I'm not sure if it got fixed by flashing or with the Outlook solution. Needless to say, I haven't had this problem since, so I suspect that it was a random problem that got fixed at least by reflashing. Sorry.
ibrubeer said:
The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
Click to expand...
Click to collapse
I fixed it through outlook as well. Though I did find some way to see the event on the phone. Thanks!

Any substitute for Windows Outlook?

Hi,
I want to substitute MS Outlook (desktop version on my PC with Windows XP) with other application due to many annoying bugs in Outlook. It should have calendar, tasks, contacts, ability to import and export VCS (vCalendar) files and work with Outlook databases of course (I still want to synchronize with PDA).
Could your recommend me some programs? I've tried Agendus for Windows Outlook, but it's some sort of Outlook plug-in so it doesn't resolve Outlook problems.
Thanks in advance,
Mozilla Thunderbird..?
lolek5 said:
Mozilla Thunderbird..?
Click to expand...
Click to collapse
Calendar, contacts, tasks with reminders and full synchronization with PDA?
What version of Outlook are you using? It's an corporate standard app that's pretty much bug free...
lolek5 said:
Mozilla Thunderbird..?
Click to expand...
Click to collapse
How to sychronize thunderbird with PDA through active sync?
FloatingFatMan said:
What version of Outlook are you using? It's an corporate standard app that's pretty much bug free...
Click to expand...
Click to collapse
2007, but bugs for example in VCS import exist. I send e-mail to MS support in Jun or July (don't remember exactly) and there reproduced it. I've written them last week and got answer that bug will be fixed in Service Pack (maybe second ).
By the way - I found 2 bugs after 2 weeks of using Outlook 2007...
Ah, so mainly the issue is lesser used functions?
Sorry, but I don't actually think there ARE any alternatives for contact synching in Windows. Outlook is pretty much it. Still, in general usage I certainly don't experience any problems with it.
FloatingFatMan said:
Ah, so mainly the issue is lesser used functions?
Sorry, but I don't actually think there ARE any alternatives for contact synching in Windows. Outlook is pretty much it. Still, in general usage I certainly don't experience any problems with it.
Click to expand...
Click to collapse
Thanks for your input, but IMHO Outlook has nothing to do with synchronization - it's ActiveSync work I think.
There are alternative PIMs for XP and I'm testing some of them now, but I'm asking hoping that somebody with more experience with such a software could give me a clue.
I'm glad to hear that you don't have any problems with Outlook, but I have some (and for me not with "lesser used functions"). I don't have time to write application or script converting VCS files I use (about 20-30 files a day) to non-standard format accepted by Outlook, so I want to try another software.
In fact my idea is not to remove Outlook from my PC completely, but use other program writing and reading Outlook's databases so synchronization will be no problem.

Can sync OTA with a 6.0 rom - but not the 6.1 rom - error 8503001c

It does not work for me when I try to sync to an exchange server with a 6.1 rom. With a 6.0 rom I can always sync with both the Outlook on the PC and the exchange server. But when I upgrade, I can only sync with the Outlook on the PC - sync with the exchange server fails to work. It fails when I try OTA, and it fails when I try with USB. I have tried 3 different 6.1 rom for kaiser, and also tried on a 6.1 rom ELF I have - with the same result. But when I go back to a 6.0 rom - everything works again. I have tried setting up the phone manually - to make sure it is identical with the 6.0 rom - but still no luck. I can sync with mails, calendar etc on the Outlook on the pc, but when I change it to sync with the server - it wont.
Does anyone have a solution?
Is there not at single person that can help me with my problem??
I really want to upgrade to 6.1 rom - but can't, since I have to be able to sync with the exchange server for work reasons.....
Mine just works. Sorry I wish I could help but I wanted to let you know mine has worked on every rom I have tried. Sleuth right now.
finch said:
Mine just works. Sorry I wish I could help but I wanted to let you know mine has worked on every rom I have tried. Sleuth right now.
Click to expand...
Click to collapse
I wish I could say the same....
And you did nothing different when setting up the phone with the 6.1 rom compaired to the 6.0 rom? Have you noticed any differences in the settings?
How do you upgrade to 6.1 currently?
bull3001 said:
How do you upgrade to 6.1 currently?
Click to expand...
Click to collapse
LOL
WIKI...WIKI....WIKI...Sticky....Sticky...Sticky!!! (Chanting)
bull3001 said:
How do you upgrade to 6.1 currently?
Click to expand...
Click to collapse
Hmm..... - I don't quite understand your question? Everything else works fine after the upgrade....
verify that the exchange server is 2007 SP1 or 2007 RTM with rollup 3
poussin69 said:
verify that the exchange server is 2007 SP1 or 2007 RTM with rollup 3
Click to expand...
Click to collapse
I am using the exchange server at the company where I work - and dont have much knowledge of that - but I am pretty sure they still rund 2003 exchange server. Do you need to have exchange cerver 2007 for using 6.1 rom?.
Are there not anybody that have a solution to my problem? Or do I really have to stay with a 6.0 rom?
I think you need to hard reset again
00s of people use OTA with Exchange with 6.1 without any problems
Odds are it is something you did wrong or a bad flash.
Re-flash, hard reset, try to re-load your radio, rinse, lather repeat
Nobody has a solution because nobody else is having this problem. I just upgraded to 6.1 yesterday and have no issue with OTA sync with our exchange server (2007 w/SP1).
What error are you getting when you try to sync? There is a lot of troubleshooting that can be done, but it may be difficult for you to do so without help of the Exchange server admin. If you're actually hitting the Exchange server, there are various logs that can be accessed, but for starters, we'd need more info on what exactly the problem is other than 'I cant sync'. I assume you're getting some sort of 0x00000000 type error?
Exchange 03
""My First Post""
I flashed with Duttys 6.1 a couple of days ago and am in Tennessee using At&t and used the 1.64.06.04 radio. I'm the Network Admin at my company and use Exchange 03 and everything works great for pushing email, calendar, etc. Basically im just saying that 07 isn't required. Perhaps you should try a different radio? Just throwing in my two cents worth as this is my first Phone ROM flash I've done since my MPX200.
bzowk said:
""My First Post""
I flashed with Duttys 6.1 a couple of days ago and am in Tennessee using At&t and used the 1.64.06.04 radio. I'm the Network Admin at my company and use Exchange 03 and everything works great for pushing email, calendar, etc. Basically im just saying that 07 isn't required. Perhaps you should try a different radio? Just throwing in my two cents worth as this is my first Phone ROM flash I've done since my MPX200.
Click to expand...
Click to collapse
As long as he has data connectivity, it's likely not the radio. He just hasn't given us enough info to go on. One thing you might check is to try with both SSL enabled and disabled but I only bring that up because someone here recently upgraded their phone and forgot about that checkbox, but of course they were getting a specific error that helped me to solve the problem.
Error code
The errror code I get is:
8503001c
I thought I had already written that - but my mistake. I have googled, and I have not found one solution that could help in my case. Often it is an errorcode you get related to Vista - and I am running XP.
PPCBANDIT said:
The errror code I get is:
8503001c
I thought I had already written that - but my mistake. I have googled, and I have not found one solution that could help in my case. Often it is an errorcode you get related to Vista - and I am running XP.
Click to expand...
Click to collapse
Read some of this. From what I've read here and elsewhere, it seems to me like that error is caused by some sort of corruption in the data that's trying to sync. Try to sync just mail, if that works, add tasks, etc until you encounter the error. See here for more info:
http://forums.microsoft.com/windowsmobile/ShowPost.aspx?PostID=2769442&SiteID=65
Cool - thanks for the different advices. I will try during the weekend to reflash - and check for some corrupted files. Hopefully it will work out at the end.
Same problem here HTC TYTNII
After upgrading to a WM 6.1 rom no sync with the Exchange-server
Error 8503001c.
Trying to downgrade to WM6.0 rom at the moment.
If anybody find a real solution please let me know
I tried a whole weekend - and finally I managed to be able to syncronize my mails with the exchange server. I dont know why it suddently accepted the mails - and I left it there, and i settled for that.
I normally also syncronized contacts, calendar and tasks with the server with my WM6.0.
I tested for corrupted files - found nothing. Even when I deleted all the contacts in the contact folder, it still would not syncronize with the exchange server.
I did not go any further with the issue - since apparently I was the only one. So please let me know if you find any logical explanation - because I would prefer being able to syncronize with the Server instead - expecially for my calender.
And what has changed??
PPCBANDIT said:
I tried a whole weekend - and finally I managed to be able to syncronize my mails with the exchange server. I dont know why it suddently accepted the mails - and I left it there, and i settled for that.
I normally also syncronized contacts, calendar and tasks with the server with my WM6.0.
I tested for corrupted files - found nothing. Even when I deleted all the contacts in the contact folder, it still would not syncronize with the exchange server.
I did not go any further with the issue - since apparently I was the only one. So please let me know if you find any logical explanation - because I would prefer being able to syncronize with the Server instead - expecially for my calender.
Click to expand...
Click to collapse
Please can you tell me what has changed?? Do you still use a Rom with WM6.1??
I just returned to a 6.0 Rom and Atcive Sync works like a train. No problems at all. So can somebody figure out what is happening here??
Is it a WM6.1 and Exchangeserver 2003 issue?? There must be more companies using still the Exchange 2003 ?? (Maybe we even stll have it running on a Win 2000 server )

50 email limit - Windows Live Hotmail

Hey all,
I have a HTC Touch phone through Bell and have my hotmail account setup on it to receive emails from my account. The problem I am having is that it will only allow me to see the latest 50 emails.
Does anyone know how to change this value? Is there a registry hack/setting/etc that can be changed?
I saw one "solution", which was setting up your account through outlook instead, but then there isn't push, and that's why I use it.
Any help is GREATLY appreciated!
There is no solution to this as far as i am aware. I am using a different client to push hotmail to my trinity and had the same issue. All i could see was the top 50 messages in my inbox, as newer ones were deleted then older ones would synch across. Checking with them it was confirmed that the 50 message limit was imposed by Microsoft.
help
i am Sooooooo frustrated.
i thought i finally found the answer to my problems in windows live.
My wm6.1 phone is SOOOOOO unreliable when i need it to download/send emails.
I set up a hotmail account and configured windows live on my phone only to find out that i can only SEE MY LATEST 50 EMAILS!!!
WHY WOULD THEY DO THIS?!?!?!?!?
They create a solution to smtp/imap/pop3 problems in windows live and then they make it unusable for ANYONE!
What other solutions are available?
I will never purchase another windows mobile phone again. Apparently this has been a problem for a long time and they have yet to address it...
ugh
bakkaU said:
i am Sooooooo frustrated.
i thought i finally found the answer to my problems in windows live.
My wm6.1 phone is SOOOOOO unreliable when i need it to download/send emails.
I set up a hotmail account and configured windows live on my phone only to find out that i can only SEE MY LATEST 50 EMAILS!!!
WHY WOULD THEY DO THIS?!?!?!?!?
They create a solution to smtp/imap/pop3 problems in windows live and then they make it unusable for ANYONE!
What other solutions are available?
I will never purchase another windows mobile phone again. Apparently this has been a problem for a long time and they have yet to address it...
ugh
Click to expand...
Click to collapse
This isn't a windows mobile problem but a MS Live problem.

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