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Ordered my XDA 2 from the above.... 3 weeks ago
£119.99 and on o2 200
still hadn't arrived today, so I rang them.......
They had cancelled my order :evil:
and now want to charge me
£139.99 and 02 400.......... :evil: :evil:
So on principle I went somewhere else...........
so hopefully within the week........!!!! :lol:
(sorry to start on a rant, I'm usually quite fun!)
Hi Loony
I think that OneStop have made a mistake on their O2 tarriffs ..
The XDA II Is now listed (as you said) at £139.99 with O2 400 - monthly charge £30 per month
However the O2 website states that O2 400 is £45 per month. £30 per month is the equivalent price for the old advert which was O2 200 ....
So I wonder what you do get for £139.99 ? O2 400 or O2 200 ....
Neither - its the current O2 Double Up promotion.
400 minutes, and 100 texts for the first 4 months, then it reverts back to 200 minutes and 50 texts thereafter, and if you'll forgive me saying, it says so quite clearly on the Onestop site.
As an Olive Branch (only joking mates), what I can say is that Onestop are going against the grain, in that I once ordered a 7250 from them, and waited two months, not through them, but delays in Nokia just actually launching it.
By the time it was in, the price had dropped.
But Onestop insisted the price chargeable was at the point of order.
So I would put this to them, and point out that if the price drops, Onestop can and DO insist that customers pay the price when ordered, as this is what rules. So they should not have cancelled your order for no reason at all, and they price you pay should be the price at your original order.
Having said all this, the extra 800 texts would amount to some £80 so you are still saving in the long run, never mind the voice calls - I think they have re-rationalised their handset prices since moving from Singlepoint (rubbish) to O2 themselves as the Service Provider. O2 being a far better SP than Singlepoint, but NOT subsidising the handsets to the same degree...
mark.peters said:
Hi Loony
I think that OneStop have made a mistake on their O2 tarriffs ..
The XDA II Is now listed (as you said) at £139.99 with O2 400 - monthly charge £30 per month
....
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agreed... this is their current 'deal'
But the 'deal' I signed up for was £119.99 O2 200 +50 sms (@£25 month rental) + free year insurance, +free car hands free kit.... (pre mid march)
But due to a [email protected] up by them, I never got it, and they now refuse to honor that deal.... wanting me to pay for more expensive one instead :evil:
Told them to Stuff it (in principle) and have gone to another company at £139.99 on O2 200 +200 free net mins +50sms each month + insurance and car kit..!!!
Looking forward to playing with new toy (48 hours they quoted!!)
The Palm 3c is beginning to show its age..!!! :wink:
Fair comment mate - but two things...
Where was O2 200 50 SMS EVER £25 a month. No where I have ever seen, and trust me implicitly - this includes Onestop. This tariff has ALWAYS been £30 a month
Secondly, I appreciate your principals, but you have now cut your nose of to spite your face.
Becuase you are now paying the same amount for 200 mins and 100 texts, as you could have at Onestop for 400 mins for the first four months - or in simple terms, losing out on some whopping 800 free anytime, any network minutes. And that's a lot of money's worth...
But fair do matey.
Shadamehr said:
Fair comment mate - but two things...
Where was O2 200 50 SMS EVER £25 a month. No where I have ever seen, and trust me implicitly - this includes Onestop. This tariff has ALWAYS been £30 a month
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Okey Dokey!
Shadamehr said:
Secondly, I appreciate your principals, but you have now cut your nose of to spite your face.
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I don't flip very often, but when I do.........
Shadamehr said:
Becuase you are now paying the same amount for 200 mins and 100 texts, as you could have at Onestop for 400 mins for the first four months - or in simple terms, losing out on some whopping 800 free anytime, any network minutes. And that's a lot of money's worth...
But fair do matey.
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..agreed.......
Just got the feeling they cancelled me on purpose just to make me re-apply for the new rate........
I made my bed etc...........
They don't call me Loony for nothing. :roll: :lol: :lol: :lol:
Yup the cheeky onestop bastids did that to me too. I had ordered it just before they changed the price and status said awaiting stock. 4 days later it had changed to cancelled!. I emailed them to say WTF, and they said they had emailed me 3 times asking for 2 proofs of ID as i'd had a phone less than 3 months form them before.
I didn't get this email, and they said as i hadn't replied within three days they cancel the order. I said you didn't really make much effort to contact me, they said what did you espect us to do. I replied well you have my email, mobile number home number home address!
3 days to reply to an email or they cancel your order, bollox if you ask me
I reckon its a case of offer went up lets screw people. I wont deal with them again, they are a bunch of 'coporate bankers'
it is a bit like cutting off your nose to spite your face, but its ****ing them up the arse too losing customers. I'd never recommend them now over the attitude and way they treated me.
XDA-II said:
and they said they had emailed me 3 times asking for 2 proofs of ID .
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Same here.........
and I KNOW they were lying, as I had kept ALL my emails scince early march...........
Yes even the spam.!!!
I have said this before but its worth repeating, O2 has no customer service, the whole system is set up in favour of O2, O2 comes first, last and any point in between. A bunch of faceless bastards that wouldnt piss on you if you were on fire. Their online service is a joke, great prices but anything go wrong and the best you can hope for is a solicitors/debt agency letter telling you to pay up or go to court.
Let me be absolutely, and abundantly clear...
Anyone and their pet goldfish can tell you two simple things...
1)Onestop Customer Service is the pits.
2)Singlepoint customer service is the pits.
The world and his oyster however, can also tell you that this never stopped thousands of people taking out a new handset with onestop, and at that time, with sh*tty singlepoine as the <lack of>service provider.
Why? Cos they weren't bothered about Customer Service (if they were, they were mad or disillusional), and they weren't even really too bothered about the tariffs even.
The reason they did it (at least I hope this is why so many sensible people took such a course of action), is because they were generally after the latest handsets at the very cheapest possible accumulative price.
And this, and this alone, was the ONLY thing onestop had to their credit.
So in short, if you want that nice new handset at what is usually the cheapest possible way of ever owning it, then you go to onestop. But you NEVER EVER expect it to be plain sailing getting it,or an easy time, or stress free - cos Onestop are just not capable of that.
At the end of the day though, you need to go into it with your eyes open, and be realistic.
You don't EVER order from Onestop on the basis of service. The ONLY consideration is price.
And if service plays too much of a part for you, then you don't go to onestop.
This post is not to complain at anyone - far from. Just to remind all and sundry that you pays your money, you takes your choice.
And if you don't like the choice, then you don't pays your money to onestop folks, because service is a none starter with them.
onestopphoneshop
not to rub salt into the wound but onestop honored its £199.99 price for me. Still had to wait a whopping 4 weeks delievery though!
onestopphoneshop
not to rub salt into the wound but onestop honored its £119.99 price for me. Still had to wait a whopping 4 weeks delievery though!
I ordered a XDA 2 from them on the 18 of march, at £119 on o2 200.
After many phone calls asking why they had taken my money ages ago, but still no phone, it did arrive, 3 weeks later.
There is a single dead pixel on the screen. So i phoned up a couple of times to let them know I wanted it replaced, and as I was heading over to Crewe - I would personally deliver it to swap it.
This was accepted and I drove over. When I arrived I dealt with the most arrogant tw*t I've ever come across. He took the phone and said he would check if they were in stock (I had asked them to keep one, as I would definately be coming that day).
He then came back saying they dont seem the phone as faulty and thats the end of it. I can prove beyond doubt, that he did not even take the phone from the box.
This leads me to suggest they just didnt have any in stock. He was rude arrogant, and a total wa**er basically.
Any ideas what I can do before I talk to trading standards or possibly lawyers?
My advice - quickly find (or 'create' ) another fault with it - pulling the power half way through a ROM upgrade might be a good one.
Why?
Because one dead pixel is perfectly within spec.
I'm looking for the specific page in the manual that mentions acceptance levels, and what colours they are etc. As soon as I find it, I'll mention it here.
But one dead pixel is acceptable, so start thinking about Plan B.
Mmm - can't find it now in the manual, but it went into detail as to what colours were touching each other, what dead pixel specs were, etc etc.
I wonder if I was reading it from the website or something.
Nevertheless, one dead pixel is within acceptable limits.
so basically.... theres a dead pixel (that i can clearly see), but it isnt faulty? doesnt seem fair but hey
hmm.
well plan b, is go on O2 Insure Gold (which correct me if im wrong, is virtually the same as Orange Care), and a month later ask for a replacement.
clublander said:
so basically.... theres a dead pixel (that i can clearly see), but it isnt faulty? doesnt seem fair but hey
hmm.
well plan b, is go on O2 Insure Gold (which correct me if im wrong, is virtually the same as Orange Care), and a month later ask for a replacement.
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Only if you do what I told you already, and create another fault.
Otherwise, you aren't quite getting it mate.
As much as i would see it as a fault too, one dead pixel is NOT accepted as a fault.
So all the insurance in the world ain't gonna help, of you are only using THIS as the fault.
You need to 'find' another fault (and I suggested a great one) - though I accept no responsibility however.
And if you do that, then insurance wouldn't even be needed.
Its the same with TFT-LCD monitors, there can be a certain percentage of dead pixels and its acceptable. Its still acceptable if its dead smack bang in the middle of the screen as long as it isn't over the stated number.
Thats no good to the user that has to stare at it all day.
Another fault is great, but be careful, as if they find you've made the fault, you'll be liable. Better fault would be to say that the screen keeps fading intermittently or something. Then if the test it, you can say well it was intermittent!
Careful with the insurance tho, don't you have to pay the first £50?
With OSPS, if the fault is within 28 days, then they have to replace with a new one. After that time, the unit is sent back for repair
Is it just me or has Orange customer service really gone down hill in the last year?!
Within 2 weeks I have spent over 8 hours on the phone to Orange Customer services trying to sort out an error they caused.. during this time on the phone I was also promised 7 callbacks from representitives and Supervisors...
All I did was enquire as to whether or not I could change my Direct Debit date as I have recently changed jobs.. I was told understandably that this could not be done as it would effect Billing dates which would generate 2 bills and possibly effect my credit history..
to cut a long story short,
my direct debit date stayed the same but they changed my billing date
Caused 2 bills and letters from the colections dept!!
I called up orange and was told I would not be charged any more than normal which I was by 2 weeks extra line rental!! argued for 40 minutes on the phone and was told a supervisor would call me back in 10 minutes
2 1/2 days later still waiting,
called and asked for supervisor spoke to supervisor,
promised a callback by 5
waited till 8.30 no call back.
called orange, spent 1 hour and 20 minutes on the phone to be cut off while on hold!
called back spent 30 minutes on the phone and was promised a call back the following day...
guess what... yup you guessed it no callback!!
this went on for over a week
then I told them they were in Breach of the terms and conditions of term 19.1 of my contract - they made a change to my account without my permission
and thus my contract is void
after a week of arguing this point, I got through to disconections who spoke to "legal" department who said I didnt have a case!!
Sent a letter to head office and... no reply.
anyone had other bad experiences with Orange?
I have now dropped down to minimum contract and have ordered a free 02 sim with 500 free texts a month (topup £15 a month)
Im going to use that and Orange can Swivel.. I have been with them nearly 3 years and this is how they treat me?!?!
I am sure you will get lots of people post their horror stories about how crap Orange are, but also, you only generally get posts when things go wrong.
You never hear about all the times it's absolutely fine, or when things are great
I have been with Orange now for many years, I have also had contracts with Vodafone, O2, T-Mobile, and Three.
I stick with Orange because I still think it's the best deal for me, they always sort any issues out relatively easily, and they are still better than the experiences I have had with the other networks, even since their standards have dropped compared to the time before France Telecom bought them.
I Agree that they are still better than three... not even going to go into the horror stories from when I was with them. the main thing that annoyed me was the fact that a c/s representative actually argued wih me that it wont effect the price of my Bill and that I was promised so many callbacks
and that after almost 4 hours on the phone and being promised numerous callbacks I was offered £5 be credited to my account for the inconvenience... their mistake cost me more than that LOL
if they had dealt with the problem on my first call back or the supervisor had called me back as promised.. I would have just accepted the mistake.. but hey never mind.. Might go o2 next my fiancee is with them and has never had any trouble... I was going to upgrade to the M3100 soon as well... never mind hey I'll just stick with my wizard
Let's make this post fair... if you have recieved really good customer care from Orange please post this too
I've been with Orange for 10+ years - never had a problem.
orange IS going down hill.
Dad has 7 phones with them and one of them broke in his pocket, and because he "didnt know how it happen" (Which he actually didnt) they said it wasnt covered under the insurance. They then went on to ask what trousers he was wearing at the time, what material, what size, where he was at the time, what time it was, was there carpet on the floor, what type of carpet..... i can go on but it just gets so stupid its unreal.
well here orange sold all their customers to a a company called telia and packed their stuff and left because nobody liked them
No idea if anyone can help, but I would really like to break my contract with O2 - I spend between £70-120 a month on my phone bill, half of that on data.
It just seems so unreasonable, they cannot offer me any decent alternative price plans on O2; while both T-mobile, and Orange are taunting me with web'n'walk, and some sort of bizarre animal deal.
How should I approach O2, I have had no success in the past with getting discounts, so I'm really hoping somebody can outline a strategy for escape - preferably with my phone number.
Got 5 months left on a 12 month contract, prior to that was with them a couple of years, if that helps at all.
Thanks.
Unlock your current phone. Stick the O2 sim in any old handset. Use the inclusive O2 voice minutes on this handset to setup diverts to your new number. At the end of the O2 contract get a PAC number and port to the new contract. This way you keep your original phone number for people to call and calls go to your new number without them knowing. I have never been able to exit a contract early without paying the remaining balance.
you can opt out but like wizzzard says you have to py the balance off ,it might be in your interest to phone them and ask first how much this will be and weigh out your options
It'll be a lot. Companies love it when a customer reneges on a contract because they get a nice lump sum and they can basically ream them :/
A less viable alternative is to cancel your credit card, just after you move out of the country. Find a country which the UK doesn't have an extradition treaty with, then there's no danger of you being brought back to the country at Her Majesty's Pleasure. Wait ten years, after which time any debts you owe become null and void, and recommence your life as a British citizen.
Of course, getting past Immigration might prove a little problematic, but that's the least of your problems. I'd go nuts without a decent Internet connection after three days. Five, max.
LMAO That is the funniest thing ive read in ages! Really cheered up my day!
Forget about cancelling standing orders, this will affect your credit rating.
By the sounds of it you already have a PDA, so if your priority is saving money then your first action should be to knock your O2 price plan down to the bare bones. If you've been in the contract 6 months this shouldn't be a problem (with some networks its only 3 months).
Next, hurl your unwanted USIM in the bin (if you hate O2 enough).
Now - do you REALLY need to keep your number?
Is it a business number?
Have you lost contact with an ex and harbour a vain hope that they'll still have your contact details, and one day the call will arrive telling you they made a mistake?
Or are you a stickler who can't bear changing things?
If the answer to all these is a resounding 'No' then get online and take out a Flext 35 + wnw tarif with a Vario II - this gives you unlimited internet access and 180 pounds credit for 37.50 (30 quid for the first 3 months) but you probably already know this.
It will cost you 70 quid for the handset i think.
Now if you have more than 1800 contacts you're screwed and may end up forking out an extra 40p, but you ought to have more than enough credit here to send all your buddies and all your family members a text informing them of your new moby number.
If you'd still rather keep your number then sell your Vario II on Ebay. You'll get AT LEAST 320 quid for it (less 70 quid = 250) this should be more than enough to pay off your O2 contract, and request a number migration.
With either of these scenarios you're saving money.
You can't really lose my friend.
In relation to paying off your contract early, if O2 operates on similar lines to T-mobile or Orange then you'll simply be paying off the total remaining months' line rental (not including any discounts on the account). If you've knocked down your tarif to 20 quid then you'll pay somewhere in the region of 100 quid to cancel it based on your remaining 5 months. Most phone companies aren't actually that unreasonable with early cancellation charges, and you certainly won't incur any ridiculous fines. Fones 4 U pay off contracts early for customers all the time without any problems.
i've recently disconnected my vodafone contract which was on 18 months but i was in the 12th month.
all i did was drop the tariff to the lowest one, then i paid the remaining line rental to make up the 18 months and there was no extra charge.
and i managed to get a pac code off them to port my number to another network aswell
Cheers guys, some good suggestions.
Probably just try putting it on the lowest contract.
I guess I might wait till an interesting new phone arrives at t-mobile. Anyone know when and what that might be?
the new 8800 sirocco will be out on t mobile near the end of this month
Anyone else had a request from o2 to send the duplicate copilot package back? Just had mine !
Already used the second one!!
Do they have a recourse to charge me for it? They sent in error.
Gavin
gavin-panparks said:
Anyone else had a request from o2 to send the duplicate copilot package back? Just had mine !
Already used the second one!!
Do they have a recourse to charge me for it? They sent in error.
Gavin
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What do you mean you got two? I only have one.
ive just had a letter asking for the second 1 back ,ive also used it
MrSmith22 said:
What do you mean you got two? I only have one.
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Some O2 sales ppl didn't realise that it comes preinstalled with CoPilot, so they where sending out extra packs with CoPilot.
Hi,
anybody there who want to sell, the second one? (duplicate copilot package)
(send to germany)
greetings
Harry
I've still got my second (unused) CoPiolot software they sent, also got a letter yesterday headed Opppss asking for it back , as far as Im aware I've paid for it because I was charged extra contract wise when upgrading to an Orbit 2 otherwise I would have had a higher discount on my tariff.
So if I send it back Im due a refund right?
Im thinking about holding it hostage until they force HTC to make proper video driver's, I cant believe the scrolling on the Orbit2 is worse than the original Orbit
Hi all,
I also got the Oops!!!! letter from O2 wanting the boxed version of Copilot back.
I have used the memory card from this box to get the copilot working as the one with the phone didn't work.
I am thinking of ringing them to ask for a reduced tariff as I think this was mis-sold. I was quoted £50 more for each of the packages because I wanted copilot, when it was included free.
Got to be worth a go.
Andrew.
I had to create a new card installation from the supplied disk as the original one was corrupt - not a very good start.
Yesterday I got a letter asking for the second CP7 software back, this went in the bin as I only ever received a single copy of the software with the device, and they never sent out a second copy to me - Mike
DMAND said:
I've still got my second (unused) CoPiolot software they sent, also got a letter yesterday headed Opppss asking for it back , as far as Im aware I've paid for it because I was charged extra contract wise when upgrading to an Orbit 2 otherwise I would have had a higher discount on my tariff.
So if I send it back Im due a refund right?
Im thinking about holding it hostage until they force HTC to make proper video driver's, I cant believe the scrolling on the Orbit2 is worse than the original Orbit
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Good choice!!! You can also sell it to XDA Dev members. Me? I choose the package without the co-Pilot only to find one inside. They could'nt claim it back coz I paid for the whole year upfront. I did'nt received any claim notice though.
Hi All,
Just got of the phone to O2 (customer retentions) and got a new deal off them.
Original deal taken out 05/02/08.
24 month @ £40 with a £5 customer loyalty discount, phone free.
New package.
18 month @ £35 with a £5 customer loyalty discount, phone £49.99. Also one free month rental for all the hassle.
I used the argument (which is true) that when I ordered on 05/02/08 I was quoted 2 prices. I was specifically asked if I wanted the Orbit 2 with or without CoPilot s/w. All the prices with CoPilot were £50 more than without.
The O2 rep (Adrian) agreed with me that this was wrong, a throwback to the original Orbit which was available with CoPilot at £50 extra. He agreed to move me to the 18 month tariff with me paying £49.99 for the phone. I then asked if we could do anything about the phone charge and he agreed to a free month’s rental. So the phone has cost me £15.
I am sorry if this comes across as sexist but I was getting nowhere with this speaking to women, they didn’t understand my position. Eventually I got put through to retentions and got a man. Sorted.
Andrew.
acthedruid said:
I am sorry if this comes across as sexist but I was getting nowhere with this speaking to women, they didn’t understand my position. Eventually I got put through to retentions and got a man. Sorted.
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I suspect the retentions team is a bit more clued up anyway. They have the power to fine tune packages rather than select from a bunch of options. They have to be on the ball a bit more for that to make sure they don't undersell. I've just ordered my O2O2 after having to wait until March 1st because of an 18 month upgrade cycle. I didn't want to wait 18 months again for an upgrade but then I didn't want the crappy packages they give you on a 12 contract. It told them that I was happy to have a 18 month contract, but I didn't want that to mean an 18 month handset upgrade cycle too (although being a "select" customer means I get to upgrade 3 months before end of contract)
The woman in sales just couldn't do anything but when they put me through to another woman in retention, she was great and sorted it all out. FWIW I got a 12 months contract, 1000texts, 600mins, web bolt-on, £40pm, handset free. Not amazing but online the same contract would be £40+£7.50 a month (for webbolt-on) and £50 for the handset - an extra £140 over the year.
Argue your tits off with o2,
theyre not perfect by an means... and trust me i should know,
owning an orbit i contacted o2 shop in town to have confirmed whether 4gb card will work ok,
(SDHC) told yes, so brought online from non o2 supplier,
card didnt fit etc, but o2 liable as advised it would,
o2 promised to send 'free' 2gb card,
this arrived damaged,
rang complaints - card sent out, card didnt arrive
rang complaints again - card sent out - card didnt arrive
(turned out both cards were not actually posted at all) - blatently lied to !!!
rang again threatening legal action,
i was 12mths into an 18mth contract = by way of apologising
i now have Free upgrade to orbit 2
free spare battery
4gb sdhc card
and my package has been updated to include bolt-on 'free' for internet useage
theyre a bunch of half witted brain dead's
who dont know their backsides from their elbows
contract still remains 6mths to end,
Hi Forum,
I just smashed my HD2 by dropping it on a concrete floor when getting out of my car. Dumbass. I was wondering, I am 15 or 16 months into a 24 month contract with o2 in the UK (via CarphoneWarehouse), do you think that they would allow me to get an early upgrade? I was thinking about bartering with them and trying to get what is essentially an 18 month contract, but locked into 24 months to make up the 6ish months I have left on my remaining contract.
Has anyone ever haggled with them, to any success? I have got insurance through my bank as part of a Current Account Plus but as I've claimed on it before it'll cost me £50 excess and it took several months to get my phone back.
I'm paying nearly £40 per month, so I'm not a 'penny-punter' but appreciate I'm not on the world's largest contract either.
Maybe if I took o2's own mobile phone insurance too, this could help sweeten the deal for them. I don't know. I'm really at a loss without a working phone and although my phone does work, it's really difficult to see through the almost shattered screen.
Kind regards.
ThinkTankInk said:
Has anyone ever haggled with them, to any success? I have got insurance through my bank as part of a Current Account Plus but as I've claimed on it before it'll cost me £50 excess and it took several months to get my phone back.
I'm paying nearly £40 per month, so I'm not a 'penny-punter' but appreciate I'm not on the world's largest contract either.
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Sorry I'm a little off topic here...
1. You guys in the UK can get insurance if you break your phone through the bank?!
2. Penny punter? lol what does that mean
I'm sure you can work something out with them. In Canada (which has a greedy telecom industry) stuff like that always happens and it's not the end of the world. In my experience it's more who will serve you than company policy. Don't sweat it too much.
Yeah, because I got what's called a Current Account Plus. I pay my bank £5 a month and I get a £300 interest free overdraft (which I am in a lot!), free mobile phone insurance which usually costs around £12-£24 a month and various other bits and pieces I'm not bothered about.
Also, a penny-punter is a term used in the betting industry. I work in a betting shop. It's someone that comes in a bets pennies per race (50p, 25p etc.) rather than pounds. You have to treat them the same as you would someone that was whacking £10,000 on a quadriplegic donkey. In short: a cheapskate.
Gonna give o2 a call when they wake up at 8am this morning and see what can be done. I'll post my results. I sincerely hope that they're feeling generous.
Update: o2 and Carphone Warehouse stonewalled me. Basically said that I should have taken *their* phone insurance (for £24 a month!) and now I'm stuck with a broken phone and eight months left on my contract.
O2 did say I could lower my contract to £26ish per month, however. Then, once I had been on my new tariff for a month I could buy out my contract at the new price. But that's still around £180.
I have about £150 for rainy days, and it is indeed looking very gloomy, so I think I am going to put that towards a phone that'll keep me going until January and then get something new, shiny and soon-to-be-obsolete-in-another-six-months-time handset.
I'm really sorry to hear that. Sounds like that place is playing with the rules...
Would you be interested in a blackberry pearl flip? I know it s blasphemy talking about a BB here but I'm willing to send it free of charge (i would ask you to pay shipping though). I will check for it when I get home.
Sent from my Samsung Galaxy S Captivate powered by Serendipity 7
I really appreciate the offer. It's much more generous than I was ever anticipating, but I am going to decline. Sorry to sound ungrateful but I am really needing a phone with a large display and gaming capabilities, because I work evenings and Sundays. My phone is the only source of relieving boredom.
Again, I really do appreciate the offer though! Thank you.
No worries! Good luck on your search.
Sent from my Samsung Galaxy S Captivate powered by Serendipity 7
d_gritza said:
Sorry I'm a little off topic here...
1. You guys in the UK can get insurance if you break your phone through the bank?!
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It's swings and roundabouts.
With a bank account policy the premium is normally lower, but the excess can be higher and it's often not new for old.
With my O2 insurance it's £10 a month, £28 excess for any claim and I get a new phone the next working day.
I looked at the benefits from the £5 a month account Barclays are offering and other than the insurance for mobiles none of the benefits were of any use to me so I declined and stuck with my O2 insurance.
If I knew o2's was a tenner I would have gotten it myself. I'm sure they quoted 24 quid per month though which is why I declined. That is extortionate.
Sent from my HD2 pretwnding to be a Nexus One using XDA Premium App (now with limited edition cracked screen!)
ThinkTankInk said:
If I knew o2's was a tenner I would have gotten it myself. I'm sure they quoted 24 quid per month though which is why I declined. That is extortionate.
Sent from my HD2 pretwnding to be a Nexus One using XDA Premium App (now with limited edition cracked screen!)
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Blimey £24 I'd refuse to pay too!
http://www.o2.co.uk/support/generalhelp/howdoi/insurance
For basic phones it's £7.50 a month, high end phones it's £10 a month and iPhones it's £10 or £15 depending on model.
Excess is £25 or from £50 for iPhones.
I was getting confused between claims, the £28 and next day delivery was through CPW with my HD.
HD2 was £25 and I think a week or 10 days, and I had to hand over the damaged handset to the courier.
Once I get my new phone, I'm going to call O2 and see if they'll hook me up. As the phone will be 'third party' though, I'll probably just stick with what I have and then get it when I get a new contract in Jan/Feb.