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xda mini speaker problem

perhaps anyone else encountered the same issue - i don't know any further with this:
after flashing the o2 xda mini german with the bigstorage rom from: ftp.xda-developers.com/Magician/BigStorage_ROMs/DE_O2_1.12.01.zip
via sd/boot-method the speaker doesn't seem to work anymore correct.
it seems like the speaker on the back of the magician is only working when a call comes in, but not for alerts, sounds or a mp3player like mortplayer or wmplayer.
also the speaker and the mic at the front of the mini aren't working.
so i flashed the device again with the original rom, but it isn't working anymore, also not with all the other available roms.
so i tried to adjust the preamp with no success.
let's see if i wake up tomorrow without a bell :roll:

I believe you have a hardware problem and has nothing to do with the ROM. There are threads and a PDF file showing how to dismantle and fix the speaker contact.

hmm i don't think so - why should it play the ring sound when someone calls? i also checked if it is the speaker on the back side which is playing the ring sounds - and: yes - it's the one on the back side

No sounds after just 6 months of use on my O2 Xda II mini!
Hi lindsche:
I also have the same problem - no sound coming out of my O2 Xda II mini EXCEPT for the ringtone for incoming calls. I have not installed any new software on my device and I have only had and used this device for 6 months! The only way I can hear anything from the device (including phone conversations) is through the use of the audio ear phones. I have been in contact with O2 Technical Support from the Asia Pacific Region (where my device was purchased) who have been suggesting all kinds of different resets stuff to no avail thus far.
By the way, where is the speaker located on this device??
Any advice would be much appreciated.

yeah, i think its hardware too, i had the same experiance with my wallaby (siemens sx56). The problem was from the audio jack. There is a small switch inside the jack that stuck so the device thinks that you are using handsfree. i tried to plug and unplug it but it make the problem worst. if been looking for the jack parts everywhere but couldnt find one. so when i got my new magician, i always plug and unplug the handsfree very very very carefully.
to upcityhighroller and lindsche: i believe your problem is in your audio jack. if you able to hear the ringtone, but not able to hear phone conversation and other sound, that means your phone thinks you are using the handsfree. best think you can do is check inside the jack with flashlight , make sure its clean and nothing stuck inside.

as per someone else's advice found in this forum, i tapped the device against my palm and the sound came back! i'm very happy EXCEPT now my power button won't work!! my temporary solution is to unlock the buttons so that I can turn on the device using any of the other buttons but now I also have NO other way to shut the device down! (I'm force to wait for 2 minutes of inactivity before it shuts down.)
Any suggestions??
Many thanks!

Not able to pick a phone call using handsfree ear phone.
Hi !
Bought O2 XDA mini, a couple of weeks ago....
I am not able to pick any call when handsfree is connected to O2 mini. I can the hear the ringing tone and listen MP3 too using the handsfree....
I have tried the handsfree on another O2 mini phone and is working absolutely fine...
I called the O2 service center and they asked me to do hard reset....
If it still does not work, they have asked me to give it to service center for repair...
I was wondering if anyone had experienced the same problem... If so, what is the resolution.??
kindly share your views... thanks.
-Raj

hey i had a simialr problem.......even i hard resetted but the problem persisted.....but when i charged my battery it worked fine...i guess our phone doesnt accept calls if the battery is below 20%

I was desperatly searching the net for a solution and did what you guys were talking about and tried cleaning the headphone jack, i recommend using an air compressor and while u have music playin in media player just gently blow air into the jack, and if that doesn't work try a little more air, the air seemed to clean most of the dust and whatnot that had clogged it, i just had to give it some firm but gentle taps with my palm and and it works fine now. Releived, as i was just about to buy a second hand replacement

Have the same problem with my Mini.
Couldnt hear and be heard during calls, brought the phone to the service center,
they replaced the hardware yet in the end they couldnt figure out whats wrong.
Im using 1.12 right now do you think it would help if i upgrade or downgrade my ROM?
Need your inputs on this guys!
Thanks in advance.

lost sound through external speaker

Hi,
after using tomtom for a week, the voice directions began to get very crackly, and then pretty much disappeared. Now, there's no sound at all ... no ring tones etc. I've done a hard rest, but no luck.
Any ideas on what I can do?
Thanks!

solution
http://forum.xda-developers.com/showthread.php?t=308674

i had this happen on my wifes prophet, turns out the headphone jack has some issues on the phone (needs replacing). there is a few threads about it, the one above doesnt help if this is the case.

Had this problem on my XDA neo 3 times and always send it back for repair, after the third time o2 exchanged my neo for a terra (HTC Herald, a Prophet with hardware keyboard)

Help - First major mic problem in HTC TC

Hi everyone, how are you?
For about a week or so i have been having some problems in my touch cruise.
My mic stop working (more or less). I have been trying to solve it by myself and with some help of forums in my mother language, but even so, i failed.
The problem is this:
When i answer a call, the person in the other side is not able to hear me at all. Only if i shout real loud and if i take the device from my ear and put it right in front of my mouth, they can only hear whisper like sounds.
If i am the one doing the call, it happens the same thing.
If i try to record a voice note or something like it, almost the same thing. i cant hear myself talking. Only in the situation i mentioned above, with the phone in front of my mouth and with me shouting, its possible to ear something.
I have done a hard reset just now and it remains with the same problem
do you know what might be happening? do you recommend some proceeder before i try sending it to be fix?
I bought it online, in expansys (and i'm in Portugal) and they said that i have to contact a company that makes the "fixing" for them (outsourcing services you know). I tried to call them but i didn't got any answer yet.
I know who is the dealer of the HTC brand in my country (Novabase).
Should i contact them directly, should i go first to the other fixing company or should i try some mambojambo in registry or some app that may fix the problem?
Please help me. My phone/pda is (almost) my life. I need it for work (and the amount of money i gave for it does not include problems of any kind )
Thank you in advance and sorry for the HUGE post.
I will be waiting for your guru answers =)
stay cool

up...
please

Unfortunately, it really sounds like a hardware problem, especially you already tried the hard reset. You can confirm this by using the headset. If everything works fine using the headset, then your phone's mic is broken. And if that's the case, sending it in for warranty repair is the only solution.

yeah, you are right. with the wired headset it works (oh, just to think about it, does your headset moves arround insite the jack? it seems loose)
it has to be hardware then. :S
SH*T =( so much money for this :S
thnaks anyway =X

Major mic problem
I've bought 2 HTC TC Cruise and both of them have the same mic problem, so it's supposed to be a quite common issue: suddenly the mic becomes deaf without any apparent reason! I know it maight be an hw problem, but I would avoid the too slow assistance service if possible, does anybody have an idea? Tnx all, bye.

This seems to be a common problem in Touch Cruise. My Mic stopped working and I took a replacement

The Hardware Quality Of Polaris Is Unacceptable Weak!
Just one month ago my Polaris was repaired and shiped back from UK (mainboard replacement in HTC repair center). It was "SIM not found" HW problem.
...and I have now a same MIC problem!
Now I see - I'm not alone, this looks like amplifier chip failure on the switchboard.
THE HARDWARE QUALITY OF POLARIS IS UNACCEPTABLE WEAK!
Im finish spending my time and money on shipment to HTC repair center.
Today I'm using a BT headset and looking for spare parts on web.
Hate the moment I decided to bay this ****!

Problems with front speaker

I have been having some problems with the front speaker lately. Most of the time when I get an incoming call or make a call no sound comes through the front speaker and have to put the loudspeaker on to hear anything. The weird part is that from time to time it works fine usually after using the wired headphones. Oh an the volume is set to max.
Has anyone else had the same problems? How to fix this? could it be that I changed some settings inadvertantly?

RaulTT said:
I have been having some problems with the front speaker lately. Most of the time when I get an incoming call or make a call no sound comes through the front speaker and have to put the loudspeaker on to hear anything. The weird part is that from time to time it works fine usually after using the wired headphones. Oh an the volume is set to max.
Has anyone else had the same problems? How to fix this? could it be that I changed some settings inadvertantly?
Click to expand...
Click to collapse
Mine did not work at all any more. I even did a hard reset; no change. I have now sent it back to HTC for repairs.
Robin

Same here
Mine doesn't work at all.
Wow, I guess we should start a poll where people would select which problems they are experiencing:
1. Wi-Fi
2. BT
3. Front earphone
4. Radio
5. Bad painting
6. Shutting down suddenly
7. None of the above
More than one could be chosen... That would ballpark the size of the problem. Maybe some production batches were messed up due to the hurry from Qualcomm to deliver the already delayed parts? Maybe HTC came to that point where the brand is far larger than is the company's capacity of growing (especially in terms of QA)...
-Feaps

I have the same problem. The wired is that it ocassionally works. Another problem is that FM not always working. I bought the device in German. But now I'm in China. Any one knows how to fix? I don't know how to disassemble it. But I'm curious, maybe some pin is loose?

Same for me, the front speaker didn't work for 48 hours and then worked again I don't even know how

No sound speaker htc touch
I have the same problem, no sound from de phone, when switching to handsfree mode i hear de caller

Hello,
I have the same problem and found that this happened when starting an application that uses only rear speaker or hands free speaker (e.g. Tom Tom, Compe Pocket, etc.)
And the problem is not of that application, the problem is in the phone application of the cruise. I think that these applications mute or power off the front speaker and the phone application don´t activate it.
I have found a solution to this. When making or receiving a call, press many times speaker or hands free button on display and after many times, speaker works again.
Now, I am looking for a new phone application, in order to quit HTC application. Somebody knows a good phone application to use in Cruise????
Many thanks in advance.

My device has been returned today.
Have not had a chance to test it. Will do so when I get home tonight (in 8 hours). I will let you all know if it has been resolved.
As a remark to fran_mad's post; In my case, even after a FULL HARD reset, the speaker did not work.
I therefore do not think it was caused by a software problem.
Kind regards,
Robin

robincop deel 2 said:
My device has been returned today.
Have not had a chance to test it. Will do so when I get home tonight (in 8 hours). I will let you all know if it has been resolved.
As a remark to fran_mad's post; In my case, even after a FULL HARD reset, the speaker did not work.
I therefore do not think it was caused by a software problem.
Kind regards,
Robin
Click to expand...
Click to collapse
Motherboard has been replaced and all works OK again.
Good and quick service from HTC (free pick-up and delivery within one day)
I am still not sure if I like this one better then my good old sleek, slim and sexy Touch.

no sound from phone speaker
fran_mad's solution did not work for me.
I am affraid it's a hardware thing with me too?
I checked volume, did soft and hard resets (clear storage) but frontside speaker does not work!
HTC technical Support is going to collect my phone tomorrow. I will post my proceedings...

frontside speaker repaired
HTC Techsupport repaired my Touch Cruise within a week. Bravo!
See if it keeps working this time!

Same here. Front speaker started to fail a few times. 1 week later it totally stopped. Was repaired by HTC (EuroTwice.be) in 2 weeks.

Front speaker stopped working after 1 month usage - motherboard replaced by htc within 12 days. But now the device shuts down by itself sometimes - will send it to htc again tomorrow - meanwhile i am very disappointed about my Touch Cruise.
Gerhard

Hi
I have problem with the front speaker.
The sound is "blurry" if i put the caller to rear speaker the sound is crystal clear.
So the problem must be in front speaker??
I search the net but i cant find where to get it?
Is somebody have the front speaker from dead Prophet?
TNX

fran_mad said:
Hello,
I have the same problem and found that this happened when starting an application that uses only rear speaker or hands free speaker (e.g. Tom Tom, Compe Pocket, etc.)
And the problem is not of that application, the problem is in the phone application of the cruise. I think that these applications mute or power off the front speaker and the phone application don´t activate it.
I have found a solution to this. When making or receiving a call, press many times speaker or hands free button on display and after many times, speaker works again.
Now, I am looking for a new phone application, in order to quit HTC application. Somebody knows a good phone application to use in Cruise????
Many thanks in advance.
Click to expand...
Click to collapse
just wanna share with others..
my touch cruise experienced this weird problem since yesterday.i've tried fran_mad's method and and its works!! thanx dude! i'm still figuring why the heck this kind of problem happened as i didnt change any setting on my phone.

Sorry for being clueless but what do you guys mean by "front/rear speakers"? I thought there is only one speaker on the back side of the phone and a universal connector for handsfree - earphones+mic?

There are two speakers, one in front and one on the back. My front speaker died and was repaired by htc - new motherboard. Seems to be a known problem...

XDA Serra - problem with speaker

Hi,
Finally I've managed to get one of those phones - as a replacement for my Exec (best phone EVER! IMHO) and here I am!
I really want to change ROM ASAP but I might have a problem with hardware so want to check that first before doing HardSPL
- is your speaker really quiet? To the point that you can't hear TT/hands free?
- while playing teeter does your back cover gets hot? (in area of the speaker, battery is cold)
- sometimes no sound while playing teeter (possibly other games but haven't tested that yet)
- can you hear "gsm noise" every so often from that speaker? (don't know how to describe it, basically same noise as from other speakers when phone is connecting to the GSM BTS)
I'm still using Official UK O2 rom
many thanks for your help!
Cheers
Chris

XDA Serra
Hello!
columb, I have had my XDA Serra for just over a month now, with changing of the ROM, I'm not sure if its entirely necessary unless you need the standard one for a particular reason! I do recommend downloading the youtube App and quick gps patch from o2 if you want to use gps. I use copilot live 7 and its really good, fab phone! I upgraded from a XDA II so quite a jump, similar to the exec not quite as good tho!
With regard to your problems, I'v checked these with my friend who has a HTC Touch Diamond, (the non o2 keyboard-less version) and his is the same.
- My speaker is not the loudest in the world but still very audible
- The phone gets warm on the back when doing anything intensive, not to surprising considering the processing power/graphics of the phone, and after combing the manual found that o2 say that it is completely normal, just warm not hot.
- I always get sound with teeter unless system volume turned down ( obviously) so not sure about that one (be aware system volume is still separate to ring volume as on previous windows mobile)
- I don't get any GSM interference with the phones internal audio on any channel, not sure about that one again. There may be problem with your internal speaker.
The O2 rom isn't that bad, I'v compared it with the HTC rom seems to be just as responsive, if perhaps not quite as good looking.
Hope thats been some help!
Regards
Ed
Compaq Ipaq
XDA II
XDA Serra

I am also using Serra.
speaker is not loud but it is acceptable for TT with voice.
try search "audioparam3.csv" in the forum you may get louder volume.
And I saw a thread in the forum cut backcover of the phone to make it louder and sweeter.
EXEC has two (or three?) speakers and it is very chunky so it has excellent stereo sound quality. However I couldn't imagine how to use it as a phone. It looks like a laptop or a brick.
I feel that most customized ROMs here are better than O2 one and you can always burn it back to original ROM anyway.
backcover does hot sometimes. I guess that is RF Radio module near tweeter area

Same problem
not sure if it helps but i have exactly the same ploblem with my phone.
the digitiser stopped being reponsive so i took mine in for repair. o2 took a month to fix it they did a half asses job and put in a new digitiser bur left the glass laminate which is coming un laminated and has a washing up liquid effect in the middle of the screen.
anyway when they repaired it they also upgraded the software' last night i had to make a call in the car' not having paired it yet with the bluetooth stereo i used the loud speaker. after 10 seconds or so it all went quite. i toggled loud speaker off and on again. it came back for a few seconds and went again.
i also get pops from the speaker occasionally and can here the same gsm noises at the end of calls.
the phone never did it before the rma and software upgrade so its going back.
just thought i would let you know its not just you.
i think some of the earlier hardware has an issue with the latest O2 rom.