s100 freezes - JAM, MDA Compact, S100 Software Upgrading

Since a week my s100 freezes on the weirdest moments, like when i want to make a call, it freezes, when i want to open a message it freezes, when i'm in the menu, it freezes.
Now I tried three different upgrades, but the problem keeps coming back :?.. Is there a way to format the whole hard disk and reinstal everything (just like my pc :roll: )
I called with Qtek Netherlands, but they told me this problem is not on the guarantee because i could have used the wrong upgrades.. And its not very cheap to let them make my mda so maybe someone could help me with this so I dont have to send the phone to Qtek for repair, and save a lot of money :wink: :?:
ThnQ

I had the same trouble in my S110 after making bigstorage ROM. I tried different methods to cteate it, but it didn't help. My S110 frose for about 15-30 sec. in different cases, most reciently in different settings and menus. The only way I've found to solve this problem was to upgrade device with native qtek s110 rom.

Are you installing programs after updating the ROM? In that case, you most likely are running some bad software.
After a hard reset/ROM update, try running your device for a few days without installing new programs.

No, i don't install programs. But yesterday i discovered when i dont insert my sim-card, the s100 is working much better, but it still freezes al the time. Like when I insert my simcard it takes about 1 minute before it freezes, when i dont use my simcard, the s100 is faster, but it still freezes after about 5 minutes. But the freezing dont stop until I do a soft reset .. Is there a solution ?

Sounds to me like you have a hardware problem. Reinstall the original ROM and take it in for service.

My xda 2 mini
almost the same problem with my xda ii mini but i noticed a thing my phone works perfectly allright when on an external power supply but as soon as it runs on battery and the battery level drops to about 90 % it keeps on freezing...does this imply that there is a battery problem or something else?... :roll: :?

Well, I have the same problem, here's some helpful info if anyone can track this error:
It freezes from time to time, the screen is still clear, but I cant use it in any way so I have to soft reset.
I do Not use any screenlock apps
Here's what I got running in the background and the today screen:
Spb pocket plus 3
Spb Diary
QOTD
PPC profiles pro (had the same problem before I installed this app)
Installed on the phone:
- QOTD
- Softatics xConverter Pro
- PPC Profiles Pro
- Resco explorer 2003
- TCMP (plus all the plugins)
- Spb Pocket plus
- Sbsh Pocket Breeze
(all programs and games are regged)
Installed on the Storage Card:
- Tweaks2k2
- Who wants to be a Millionaire
- Age of empires Gold Ed. + scenarios
- Street Duel
- Pocket Bowling (megasoft)
- Monopoly (handmark)
- PPCLink Lexisgoo english dictionary
- Town Compass db viewer + a bar guide
-Resco Keyboard pro
- Mobile grand prix (HP program)
Memory setup:
Total Main memory: 57,41Mb
Storage:
-Allocated: 29,24mb
In use: 18,34mb
Free 10,9mb
Program:
Allocated: 28,18mb
In use: 11,42mb
Free: 16,76mb
My ROM:
1.11.00 WWE
Radio 1.11.00
Protocol 1337.42
EXT Rom 1.11.133 WWE
Please help us solve this one!!

I don't think 16MB of free program memory is very much...
Whenever I am experiencing any inconsistancy with my PDA, Smartphone or whatever, a hard reset is always one of my first moves. That way I have a rather good chance of finding out, if I have a soft- or hardware problem.
As I said, hard reset and run it for a few days without installing any third party software, then you will know.

Guess I'll have to try that option then, but I was hoping for another solution that didnt include just running with the default programs
So you think that it might be too little memory free? What about if I apply the big storage "tweak" then (it looks like a pain in the arse to do it though) and then allocate more memory to Programs?

problem identified
Well I took my mini to the local o2 repair center they at first told me a mere software upgrade will solve this thing so I was kind of delighted. But then they called me up and told me its a circuit problem and the circuit needs to be replaced and it will cost me 70%of the phones price. My phone was under warranty still I didnt want to mess around with the circuit thing so I took it to my dealer with a friend of mine created a scene and he had to change it for me.... now my new o2 doesnt have this problem at all....

Re: problem identified
sankalp16 said:
Well I took my mini to the local o2 repair center they at first told me a mere software upgrade will solve this thing so I was kind of delighted. But then they called me up and told me its a circuit problem and the circuit needs to be replaced and it will cost me 70%of the phones price. My phone was under warranty still I didnt want to mess around with the circuit thing so I took it to my dealer with a friend of mine created a scene and he had to change it for me.... now my new o2 doesnt have this problem at all....
Click to expand...
Click to collapse
I'm not getting why they first wanted to charge you, given it is under warranty??

Bastards! :lol:
I'll give Brightpoint a ring today and see what they have to say. And I agree, it should be under warranty.

Yes it was under warranty but my imei no was missing from there records and they were not ready to acknowledge my bill as I didnt buy it from an authorised o2 dealer....

@montana
Doing the big storage tweak won't give you more RAM to run your programs. Instead it gives you more space on /Storage to store your programs, which is an entirely different thing. RAM is what we want, and can't get enough of.
Only way to get more RAM is to make sure you install as many programs as possible on either the internal /Storage (yes, the 'Big Storage' thing) or on your /Storage Card, ie SD Card. If that isn't enough for you, try checking this forum for info on how to stop the Extended ROM from installing after a hard reset, and how to manually install only the parts of it you need.
@sankalp16
Great to hear! Well, as long as you have an official invoice, I don't think it matters where you got it from. Congratulations!

Just a quick Update:
I talked to BP and they finally decided to get me a new one, took a while and a lot of persuation though....
Anyways, a few days before I was supposed to change it, I think I uninstalled QOTD--Qoute of Today and it suddenly ran like a kitten again, Im not sure it was this app that caused it so I still got the new one :lol:

br1pl4y said:
No, i don't install programs. But yesterday i discovered when i dont insert my sim-card, the s100 is working much better, but it still freezes al the time. Like when I insert my simcard it takes about 1 minute before it freezes, when i dont use my simcard, the s100 is faster, but it still freezes after about 5 minutes. But the freezing dont stop until I do a soft reset .. Is there a solution ?
Click to expand...
Click to collapse
Ever tried to work without an sd-card inserted? I've read several times that bad sd-cards can cause freezes...

Related

I think I've killed my o2 mini!! Pls help this poor fool!

OK. The story goes like this....
I recently (about 4 months ago) bought and xda II mini. Love the phone, works(ed) brilliantly. Previously owned and loved an xda II and the mini has not disappointed.
So the phone’s working fine, and I’m bored one day and am cruising through the o2 website. I see there’s a ROM upgrade for the mini (1.11.00 WWE). I download and run the software which works a treat. All was just fine for about 3 days…until last night.
After using it for a voice call I press the power button to put it into sleep mode. The phone freezes. Not thinking this is overly strange I do a soft reset. Not suspecting that all is not well I put the phone down. After about 10 mins, I notice the backlight has gone off but it hasn’t gone to sleep. Strange. I touch the screen. Frozen. A couple more soft resets later I realise that once the backlight goes off OR I press the power button, the phone freezes. So I do a hard reset. Same thing. Uh oh.
I decide to run the ROM upgrade software again hoping this will rectify the problem. It gets worse. There’s no ExtROM on the phone. Now I’m at a loss. What’s gone wrong? What did I do? Why isn’t the ExtROM being installed?
Can anyone please help me install a clean 2003SE WWE for an o2 mini on Optus in Australia, or am I up the proverbial? Any assistance would be greatly appreciated. I’m not keen on sending it to Queensland for repairs.
Cheers, Paul
IMATE JAM is DEAD, does not boot....
I also have a similar problem, the story goes like -
My IMATE JAM was going perfectly fine, it also had the latest WWE ROM, no issues. Now for some reason, I download from www.pocketgear.com and install the trial version of "Pocket Mechanic" which also installs "Pocket Hack Master 2005". While trying out Pocket Mechanic, I use something called "registry cleaner" which is supposed to cleanup any incorrect/unused registry entries. After this I try "Pocket Hack Master 2005" which is a software to test the CPU speeds. As soon as I run this program, the screen freezes and my phone is dead. I try and reboot the device, but it is stuck at the blue boot-up screen. I am unsure whether my PPC died because of registry cleanup or because of "Pocket Hack Master 2005" software.
Anyways, now, I decide to re-install the WWE 1.12 ROM and start using the device. But, no luck, on the PPC - the blue boot-up screen does not go away and on the installer screen - "Checking information on your device... Please wait...." and is stuck.
I think the device is not booting up and hence is being not recognised by the PC as a USB device.
Please help... I am dead...!!!!
I think I've killed my o2 mini!! Pls help this poo
Well, in case anyone's interested. It appears the phone is back to normal. I trawled and trawled through this site and picked up tidbits of information on how to upgrade a ROM. I downloaded 1.12 and tried installing that which worked as badly as everything else I tried.
I decided to install the Asia shipped ROM (1.11), the instigator of all this mess, but via NemesisDE's method on page 4 of the sticky, instead of running the .exe file as per usual. For some reason, it appears to have taken it!!!
Yes, I'm excited. Even though no-one responded to my post, I got the info I needed from this site. Thanks so much to everyone who contributes here. You'd be surprised how some seemingly ridiculous things, help novices like me.
Thanks again!
flat liner...
what's the method? i think i've killed my mini, and desperately needed help... now i can't on my device and can't even go into the bootloader... please help me...

Treo 750v WM6 crash problem

Hi guys
i have been using treo 750v for about 3 weeks, I updated it with the wm6 rom provided by vodafone on the first day I got the device, it works at first quite smooth, in the first week I haven't had any crashes. Then as I installed more programs, it beginns to sporadically crash (or freezing), so I did a hard reset.
Then I installed less softwares (15-20) than I did before, at first it seems ok, but a few days later it beginn to crash again, mostly when on cradle, when I leaved it on cradle for a while and check again, the system has already been freezed, cant do a thing with it but reset. sometimes it crashes after I removed it from the cradle. yesterday I tried to open a lot of programs to fill the ram, as I want to see how many programms it can run before it gets slow, and it freezed when it had about 13Mb ram left after I opened a application. Another occasion as i remember is when I took it out of the pocket and was about to unlock it, it does not react, reset again...
Well I konw it is problably the 3rd party softwares that cause the system unsteady, but I bought this smartphone for the purpose of installing softwares on it and If I only use those preinstalled software, than what's the point of buying a smart phone. I have previously also used a HTC Wizard for about 2 month, I also had a lot of softwares on it but as I remember it does not crash as offen as this treo 750.
I just want to ask the other treo 750 users out there, are u experiencing the same problem? or is it possible my device or this wm6 version I installed is not steady? what I can do?
Well I know there is one thing I can do, exchange it to a treo 680, but I really like the 750.....
That such since I want to comment that I spend(pass) the same thing to my myself, does one love that this haci in ocaciones this one well and in others the screen freezes.
And villain qes that not if it(he,she) was for that me key or other one is that he(she) installs the skin swiht of spbmobileshell very well certainly but since then freezes also I did to him(her) hard reset and equal this one and not that to do...
Regards.
I have the same problem, today im gone to send back the phone to the store, i made 2 hard resets, but the problem persist, i have problem with the phone calls too, i just recive a missed call notification or rings 1 time, i hate this phone really!!!

[Q] Samsung Jack i616 - Can't Hear Calls - Callers can't hear me

I recently just got a Samsung Jack i616 and it had Windows Mobile 6.0 on it. I upgraded it with the official 6.1 upgrade from Rogers, and everything upgraded fine. But when I call someone, or someone calls me I can't hear them and they can't hear me. I know the phone worked before the upgrade, but now I'm not sure as to why it's doing this. I've tried restarting the phone, but nothing has worked. I haven't found anything on Google, so I thought I'd post it in the forum that I know has come up with so many miracles that made my HTC Touch Elf so enjoyable.
Any tips would be greatly appreciated.
**Update**
Fixed the problem by dialing *2767*3855#
This thread can be deleted
same problem
Hi
I am having the same problem. have you resolved the problem. I would like to see your solution as this is driving me up a wall.
Fibrolan
P.S. I am on the fido network
I have experienced this same issue. I bought a new i616 on the Fido network, upgraded to wm6.1, made a test phone call, and then removed the sim.
While the sim was removed I setup all the software I use (took about a week) and played around with the phone (GPS, etc) to be sure I understood it's capabilities. And then I put the sim card back in - exactly the same issue you have had - it makes and receives calls but there is no sound on any end.
I fixed this by doing a hard reset (with format) - immediately after the format, I tried a test call again and it worked (sound on both ends). I then proceeded to setup the phone again (this time with the sim card still in it) and at the end of installing all the software, the phone still worked.
I have no idea why it stopped working in the first place.
The code you mention does a EEPROM reset which appears to be a carrier unlock on some phones - is your phone now carrier unlocked?
On a side note, the software/hardware on this i616 appears to be a complete train wreck - the GPS sometimes works, sometimes doesnt, sometimes the phone does not allow sound when making phone calls, the bluetooth doesnt connect to some of my devices that have never had any connection issues in the past, etc. These are pretty fundamental issues. I have had a couple of HTC WM phones for the past several years and I have never experienced anything like this with them - perhaps the Jack will grow on me but just setting it up has been a pretty poor experience.
Well, it happened again - no sound on either end during a phone call. I havent done anything since the last rebuild - eventually the sound stopped working.
A full reset with format fixes the problem but I think I have reached the limit - I am not going to rebuild it again because I have no idea when the phone stops working - I do not know what to do differently.
I am going to return this phone for something else - this phone has been remarkably bad (especially for a phone which gets great reviews).
Any ideas what is going on?
same issue
So far the only way to resolve this is the format... rogers says the phone is defective but considering the issue is more than just me I expect a replacement jack is not a guarantee that this issue will go away...
Hi,
I think I have found the culprit that is causing the problems. whe you do an unlock for application, the problem will start happening. not installing the unlock application the phone will work fine.
the only real benefit for the unlock application is getting the gps to work on com4. most applications will work without running unlock.
if anyone has way around this I am listening.
Fibrolan
fibrolan said:
Hi,
I think I have found the culprit that is causing the problems. whe you do an unlock for application, the problem will start happening. not installing the unlock application the phone will work fine.
the only real benefit for the unlock application is getting the gps to work on com4. most applications will work without running unlock.
if anyone has way around this I am listening.
Fibrolan
Click to expand...
Click to collapse
What unlock application are you talking about? Since I fixed the problem myself, I've only had the problem once, which was probably from trying to install a bunch of applications to my phone(which I fixed just by restarting the phone).
The * code that I posted was from the BlackJack II Rogers 6.1 Instructions
I believe he is talking about the application unlock. There are two things I put on my phone that require it - the GPSID thing (connect the GPS to a COM port), and WM5torage (phone looks like a USB drive).
I will format, and will not apply the unlock, and see what happens.
Thanks.
So I've been running into this problem more and more often now. It's seemingly random as to what triggers it. I've tried pulling the battery..turning it on and off..nothing seems to work. I don't really want to do a full format because I don't want to lose all my stuff on there.
I've also found out even with a bluetooth headset, I can't hear anything..I also can't hear anything if I plug in the headset that comes with the phone.
Hopefully we can find out a solution as to why it does this.
Ah so I am not alone.
My fido jack on 6.1 that is also application unlocked (Some of my apps do require this to be done, one way or another..) is doing the same thing. Sometimes I just have to reboot a few times in a row and it comes back, but as of this morhning I've done it 3-4 times and still no sound.
I have given up. I have decided not to app unlock the phone - it is the only way to guarantee the phone still functions as a phone and I have tried many, many things to get it to work. This definitely limits the capabilities of this phone.
This phone is a disaster - the GPS does not connect through a com port like almost every other GPS device on the market, not all of my bluetooth devices work with the phone, and if you app unlock it, it stops working as a phone.
I like the scroll wheel though.
any progress on this?
i have same issue:
-i616 (fido/roger jack)
-want to get GPS working
-but app unlocker will break sound (no sound during calls) on WM6.1
i think the unlockers are only for i617 blackjack2, but not for the canadian version...
any ideas???
I am still trying to figure out the root cause of this problem. Yesterday it happened again to me so I pulled out the battery, removed the sim card, and then reinstalled everything and it worked - no hard reset required. It hasnt happened since so I havent tried the sim card removal again, so it could just be a fluke.
But, if it does turn out to be sim card related, is it possible we are using older version sim cards? The phone came with a new one but I just stuck to using my older one. What abaout everyone else - new or old sim card?
Thanks.
I also have the samsung jack (fido) i616 and also cannot hear the calls on both ends on occasions...even prior to app unlocking so it may not be the app unlock that is causing the issue.
I would turn off and on the phone and it would work again.
Is there a permanent solution to resolve this?
Thanks in advance
Samsung Jack i616 - Can't Hear Calls - Callers can't hear me
I was scanning the xda-developer site as I have both a TytN II and a BJII and thought do I bother telling my story or not - I figured if I can save someone else the hassle, the Major headaches, the time and the Expense it is worth it. So hear goes, get a coffee and put your feet up as this is a long story. If you just wanna know the outcome and solution skip to the end..otherwise just settling in for the story.
Like many of you I bought an BJII from a well known Chinese Mall(PM) and at the same time got it unlocked. I got the phone home and immediately upgraded it to the Fido WM6.1 official rom as I had been using 6.1 on my Tytn II forever without any major headaches. This was my first mistake. (actually my 2nd the first was buying the dam phone in the first place). Right after the upgrade, after making a call, the caller could not hear me and I could not hear them. Only a Hard reset(HR) fixed the problem. After the reset, I then proceed to install some smartphone apps, (sda application unlock, MoDaco smartphoneGpsActivator, MS smartphone GPSID, Garmin Mobile XT etc) after installing my seventh app I decided to make another test call. I encountered the same problem, so I set about uninstalling one app at a time to see which one was the culprit. This did not work and only a HR would fix the problem. This nonsense installing, hard reseting went on for about a week.
Frustrated I took the BJII back to PM, but the dude did not want to give me my money back - he claimed because I had upgraded to 6.1 any software upgrades regardless of whether it was an official rom or not was not covered under warranty. At this point I was not sure whether I was facing a software issue or a hardware issue. Anyway, I took the phone home, and this nonsense with the phone and calls went on for weeks. The last straw for me was being in the mall with my wife and she's calling me and I did not hear the phone ring. Was she mad or what? So to prove I was not dodging her and eying up the babes I got her to call me while I had the phone in my hand and sure enough the phone was ringing, but there was no sound. We did this 4 times- I switched the phone on & off each time - so another HR - problem goes away.
I am Hugely frustrated by this point , however, I set about reinstalling my apps - as a side note one of the apps that I wanted to install was SPB backup 2 - BJII didn't like it so I could not use it hence having to reinstall each app everytime 1 by 1 after a HR. Anyway, this demon possessed phone would at least 3 times a week need to be HR. I was so frustrated that I decided to try the At&t rom,(Mistake #2) it crashed in the middle of the upgrade and bricked the phone. It would not turn on period. Now before you start, I am not a newbie, I have been messing around with windows smartphones and pocketpc for years - in fact my first pocketpc was a compact and it was grey scale, my first ever pda was a Psion, so I know how to flash phones, and cook my own roms.
Anyway, I took it back to PM and the dude wanted to charge me $150 bucks to fix it. I walked out the shop and tried another vendor he said that he would reflash it for $50. He had the BJII for 3 days and in the end could not fix it.
I took the BJII back to the original guy, I tell you I am a pacifist but I am ready to kill at this point and we almost get into a fight as I was wholly convinced at this point that it was a hardware issue. He refused to send it back to Samsung as he reckoned they would charge me an arm and a leg to fix it as they would know straight away that this was a software flash that went wrong. In the end he said that he could fix it for $80 bucks- given that I wanted this phone and I wanted it working(it is great for messaging) I said fine. Yes he did get it working, but had to install a new logic board(motherboard). Thankfully he also installed WM6.0. I decided to leave well alone this time and just install my apps. I have had the phone back for 2 weeks now and have been using it everyday and have had none of those call or sound issues.
I suspect that there is a serious problem with the 6.1 upgrade and it has nothing to do with application unlocking the phone or any other 3rd party software. No presenting any keys in any combination is going to magically fixed this call issue - so please don't be fooled. My advice if you want it, is to Not upgrade to 6.1 at all. WM 6.1 offers some nice features, but not enough to go through this amount of headache, frustration and money.
Anyway peeps Happy New Year.
And avoid WM6.1.
Smartb
Smartb - I liked the story despite the fact that I cried more than I laughed. Seriously, I couldn't agree more with you. Indeed this 6.1 upgrade is the cause of our pain. I've spent hours doing the same thing you have less the ROM installs.. Mine came with the Rogers 6.1 ROM installed.
I'm at a loss for what to do. My latest venture is to compare registry settings with a HR image and after installing a software that breaks the phone. The software I tested with that always broke the phone was SPB Wireless Monitor..
I could ALMOST live with the issue if SPB Backup worked. But of course, it breaks the phone too!
So far, I've successfully gotten these softwares installed without the phone breaking:
- MS GPSID
- TCPMP + FLV Plugin
- Activesync with Exchange
- Garmin Mobile XT
- Facade 1.4.0
- CHome Configurator
These break the phone:
- SPB Backup
- SPB Wireless Monitor
- SDA Unlock
Any ideas how I could downgrade to WM 6.0? My phone came pre-installed with WM6.1
Dave, I don't think you can because there is no 6.0 rom floating about out there believe me I tried. I spent hours looking for one and couldn't find any. There were other roms for the 607, but I wouldn't risk using those. Sorry Mate.
Smartb.
Rogers is sending me the 6th refurbished Samsung Jack
I am having the same audio problem described here. Hard reset, which is every "tech support agent's" answer to everything, is NOT NECESSARY.
I have popped the battery out and stuck it back in and this has worked, other times it has not.
I have turned the phone off and on again and this has worked, other times it has not.
Rogers is sending me the 6TH REPLACEMENT Refurbished phone I have received, I may ask them to start sending 2 at a time, just to be sure.
They won't allow a hardware switch, they will only replace the phone with the same phone. They will try to get me to take a hardware upgrade though for like $200.00 and make me agree to 3 more years.
I am only hoping that the next refurbished one I receive will have this 6.1 bug fixed.
Here's my take on this...
Had this problem from pretty much day 1 with the i616 from Fido, it would occur randomly and intermittently (I could go 3 weeks without experiencing it). But about 2-3 weeks ago, it seemed to be stuck like this, switched to my nokia phone, called fido and they sent a replacement. In the meatime looked for something to backup the current phone to transfer everything to the replacement. That ended up being sprite backup.
Got new phone, made some calls it worked fine. Backed up old phone with sprite and restored to new phone. New phone now has same problem. Start uninstalling, no joy, eventually wipe clean, try restoring again, same problem, wipe clean, install a few of my apps, works fine for a few days, then same problem. Uninstall all 3rd party apps except SK Tools Standard, audio works again.
Wipe device install only a few apps, working fine, this morning I install sprite backup and audio goes away, uninstall sprite audio comes back...
Next send message to sprite support as follows, we'll see what they have to say, next step would be to backup, then wipe and only install sprite and see if problem reoccurs or whether it's an interaction with one of the apps below.
Samung Jack SGH-i616 (aka BlackJack II) running windows mobile standard 6.1, call audio stops after installing sprite 6.5.4.8. This consistently happens when installed and problem goes away once uninstalled.
It's a manifestation of this problem
http://forum.xda-developers.com/showthread.php?t=439620
The following other software is installed on the device.
Webis Flexmail 4.1 beta (bulld 3317)
Webis Pocket Informant 8.52 beta (build 2339)
(note problem occurs with non beta versions of both apps)
Sk Tools Standard 3.3.3.1
Synthesis SyncML Pro 3.0.2.22
Total Commandder/CE 2.51
The rest are the standard apps that ship with the device in rom.
Unicornasaurus said:
I recently just got a Samsung Jack i616 and it had Windows Mobile 6.0 on it. I upgraded it with the official 6.1 upgrade from Rogers, and everything upgraded fine. But when I call someone, or someone calls me I can't hear them and they can't hear me. I know the phone worked before the upgrade, but now I'm not sure as to why it's doing this. I've tried restarting the phone, but nothing has worked. I haven't found anything on Google, so I thought I'd post it in the forum that I know has come up with so many miracles that made my HTC Touch Elf so enjoyable.
Any tips would be greatly appreciated.
**Update**
Fixed the problem by dialing *2767*3855#
This thread can be deleted
Click to expand...
Click to collapse
I didn't use my brain before typing this code. This code effectively hard reset my phone!!! no warnings or anything.

Problem: Polaris set back itself to delivery-state!

Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
After I have begun to recharge it for a short time, I switched it on. The Polaris told me to calibrate the touchscreen. After it, It started with the assistant for first steps of WM. I canceled it and then I where on the Home Screen. The HTC Home and the Plugin for G-Alarm where lost. When I tried to start a program I have installed some time before, it hadn’t worked. All programs I had installed for my self, seemed to be lost. When I tried to start them, there comes the failure like comes when I’ll install them (the program is from an unknown developer…; I don’t know the text in English exactly, because it is in German on my Polaris) All the SMS where lost and the Plugins on the Program Tab of the HTC Home and the Phone numbers in the Cube where also lost.
All seemed that the Polaris is in delivery state, but the installed programs where still in the list of programs in settings of WM.
The last way for me was to install the ROM now onto the phone. After I’ve installed it new today, WM 6.1 again, all worked very well and I’ve installed some programs like finger menu etc. new. After one restart while an installation, the problem comes again. The whole Phone seemed to be in delivery state. The only change is now, that the phone-program of the Polaris in WM doesn’t work anymore. When I click onto the telephone receiver- picture in WM, nothing happened. Earlier the screen comes, where I have to input my pin-number.
Have anybody an idea, why the mistake happened and what I can do to repair it? Is it a soft- or hardware mistake? I have no Idea what I could do to repair it. The last way I could do is to send it to the dealer where I’ve bought it, because I’m still in guarantee-time, or has anybody an idea, how I can repair the software without send it back for repair?
Regards from Germany,
Robert
Robert,
Get that phone right back to the SUpplier, as its clearly hardware issue. You have tried to re-flash with original 6.1 which was succesful.
btw just curious, did you try using the phone standard without adding new apps for a few days just to see if it was stable or not?
Might be a good idea to do this, just so u can be sure its not a software clash.
Thanks for your fast answer, timmymarsh!!
I've only tried the phone a few minutes without any apps. Then I installed only 4 or 5 small apps, which I've used before I had the first problems on monday over a long time.
This day I watched onto the invoice of the phone. I bought it last year at the end of April. So I will send it as fast as possible to the supplier, that I won't loose my garantee.
After your post I'm pretty sure, that it should be a hardware issue.
If I had a longer rest of the garantee time, I would try it without apps some days, but in this case I'll play safe...
have just had exactly the same problem only have been using the udk syrius r7 rom for last few months, turned phone off while in work and on turning back on losing all contacts etc. have tried reflashing with r8 beta & had same problem have now flashed 3lit3-VI rom and seems 2 b ok now.
MacGaiser said:
Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
Click to expand...
Click to collapse
the indications given looks like due to the battery was drained, so you will lose all applications been installed as well as data and information on the ram (sdcard will survive). in worst cases, your device will stay on bootloader mode, will not loading the rom, though hard reset when battery full can resolve the situation.
Unless you can find hardware related reason to draining your battery higher than normal, no i dont think it is hardware related.

WM6 (Boom) on G4 Crashing

Hi All,
I installed WM6 (with Boom logo) sorry was a long time ago, and cant remember the Official ROM title.
Been working great for ages, but over the past few days its been crashing (freezing, followed a few seconds later by screen fading out with various coloured vertical lines) and the only way to reboot is remove battery and start again.
There does not seem to be any pattern to when it crashes - sometimes minutes, but ran all weekend without a hiccup.
I have tried Axios CloseApps 1.40 to get rid of everything running that i dont need and this hasnt helped (crashed immediately the confirm screen came up once). Also run Reg Cleaner to see if that helps, cured a couple of issues but still crashing. Did have overclock at 240, but turned this back to 192 and still falls over.
No new programs installed recently... hadn't been sync'd in 80 days. Tried syncing aswell....nada
Anyone with any ideas??
Many thanks for any pointers
Nod
Just remembered - TNT Rom
Sorry - brain fade tonight!
Nod
Sounds suspiciously like a memory issue. It's possible you've somehow gotten your Extended ROM corrupted, but that's not very likely. The more likely issue is you're simply out of memory from loading too much on your phone, or (and still more likely) you don't clean out your phone periodically as you should.
D/L this and run it on your machine: ClearTemp. This will clear out temporary files, and remove dead links, etc. from your phone that are taking up space and helping nobody.
Hopefully you have DotFred's Task manager. Run it, go to notification manager, and delete all duplicate notifications. (See his feature list for explanation.)
Another suggestion: Use Advanced Configuration Tool to change the default locations of pictures, video, and documents to your SD card. If you're not using an SD card...get one.
If you already do these things, I apologize for preaching to the converted, but these seem like the most likely fixes.
Another slightly more painful solution would be to back up your PIM data and your personal files, and do a Hard Reset. This would strip away all your customizations, and remove all programs you've added, but it would also put your registry back in pristine condition, and scrub your memory of any buggy material.
Hi Myrddin,
Thanks for the advise...
I have used Clear Temp and looked at the TaskMgr, but did not know exactly what I could clear out or not... clearing duplicates and Scripts reduced the notifications down to 83 from 367!
Runs quicker if nothing else
I haven't a great deal of files on it, running a 2GB card which has TomTom on (program runs from card) with Euro and UK maps, and plenty of room for pictures etc which I save on the card anyway. Oxios states that i have 15ish MB free, so didn't think capacity was an issue. Have moved what little I had left over to the card.
Will try a Hard Reset as last resort, but noticed two things today - had a small piece of plastic under the SIM card (which is now removed) - may have been disturbing contacts with SIM.
This got me thinking... it seems more often that not when I put the Wizard into my Car Cradle (handsfree speaker/charger) it crashes. Could this be a battery/power connector issue? (no problems when I connect to PC via USB).
Many thanks
Noddy
PS Dont worry about preaching to the converted - even the converted need help occasionally!!
NoddyF1 said:
... it seems more often that not when I put the Wizard into my Car Cradle (handsfree speaker/charger) it crashes. Could this be a battery/power connector issue? (no problems when I connect to PC via USB).
Click to expand...
Click to collapse
That sounds bad. Yes, I think it is possible you have a connector issue. I doubt you have a battery/power issue, otherwise. Do you have problems syncing the phone to a computer? If so, that would be the clincher for a connector problem. Otherwise, it may just be a less than stellar cradle connector.
Your SIM card debris issue doesn't sound related to this, but may have been related to your other problems (though I think this is unlikely).
Think it might be slowly dying :-(
Hi Myrddin
I think I have come to the same conclusion unfortunately.
Performed Hard Reset in the end which I thought may have fixed the problems, as no crashes for a few days, but then it happend again. DOH.
There are no problems when I connect via USB, and the Cradle is an official TomTom version and seems in pretty good shape. My wife's Wizard does not have this problem so I'm assuming it's my Phone and not the cradle unfortunately.
I think I am left with three courses of action
- flash an upgraded OS (6.5) to see if that improves stability (however the TNT build's I understand are pretty rock solid anyway)
- or take it apart and see if "anything wobbles" probably screen connector seems most appropriate as when placing in the car unit the only real way of pushing it in is by the front half of the top otherwise the SD card pops out or I hit the power button (my fingers aren't the smallest!)
- or purchase a new phone (I know I will probably get flamed for this, but the Glofiish X800 looks OK for circa £200)
Ho Hum. Thanks for all your help
Nod.

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