Problems with Activesync after uninstalling v4 - General Topics

ok, my laptop is about to exit through the nearest window.
I installed AS4 to allow me to sync an Xda II with WM5, this worked fine with the II and also with my usual IIs partnership, but I had problems today when trying to set up a guest partnership with a new IIs.
I decided to uninstall v4 and revert to v3.8
Now I can't get any sync at all. I get the connection sound and the tray icon indicates "Connecting" and then stops almost straight away and goes to "connected", but I can't bring up the AS window. Nothing has synchronised and right clicking the tray icon and selecting "explore" leaves me with an error, "Critical Communications Services have failed to start. Try resetting the mobile device and then connect again"
I've tried completely uninstalling AS and then reinstalling with no joy (including deleting the existing synced files), I've even tried v3.7.1, v3.8 & v4.0 with no difference.
I'm running Win 2000 on the laptop and the IIs is ROM 1.31.00 WWE, EXTROM 1.31.139 WWE

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ACTIVE SYNC - URGENT REPLY REQUIRED

Last week, I was fiddling around with by XDA trying to connect with Vodafone on the GPRS, in which I failed!
However, now, my active sync facility no longer works on my PC, I get a message saying "CANNOT CONNECT" and asks me about network cards.
I guess that fiddling about with the GPRS settings has caused this.
I have been advised to reinstall the Active Sync on my PC and create a new partnership. However, my PC will not connect with my PC at all.
Help!!!!
Thanks.
try running repllog.exe
in the windows dir
Try downloading the brand new Activesync v3.8 and see if that helps. Supposedly fixes some connection bugs. You can just download and install on top of the existing Activesync.
It's available here:
http://www.microsoft.com/downloads/...21-8a85-45a2-8d13-653beb6cdddc&DisplayLang=en
If you've lost your GPRS connectivity as well, you can try using the AutoConfig to fix it -- supposedly this could fix both problems as well.

Activesync 4.x (upgrade from 3.8) problem with imate SP5m

Hi,
I had the Sp3i & Qtek2020 synced with activesync 3.8 till a few days ago just fine. I recently got the excellent Sp5m which required AS 4.0, so I upgraded my installation to 4.0.3434 . My previous devices connect just fine. When I try to sync the sp5m I get the:
" This version of MS Activesync is not compatible with the connected mobile device. Please upgrade to the latest version of MS Activesync" and since I already have v4.0 it switches to the new interface, saying Connected as a Guest. but no communication with the sp5m whatsoever. I tried upgrading to version 4807 (4.1?) but same problem exists. I get the same connection error when trying to sync with bluetooth too which is weird.
I installed activesync 4.0 plain to another PC with no Office & no activesync but with the same antivirus/firewall etc, and the Sp5m connected just fine with no problems, which is an indication that its not a firewall/antivirus problem.
Any ideas how I can fix this appart from waiting for Microsoft to switch from beta to normal?
Thanx in advance
Costas
Don't conclude it's not a firewall/antivirus problem. It still might b e anything here. As far as i'm concerned AS4 is on piece of crap but there's no alternative.
Ok, uninstall AS completely. Delete the rapimgr.exe from your systemfolder. Reboot the PC. Install AS4.1 (do a Google for ActiveSync 4.1 to find some links). Disable both firewall and antivirus completely and retry to create a partnership with your phone. This might do the trick.
Upgrading from a previous AS installation created a lot of problems for a lot of users. Good luck.
Last night I installed AS 4.0.3434 to another (without Outlook) PC WITH ZoneAlarm & Panda Antivirus & XP firewall all ON, and it worked flawlesly so I installed some software on the device.
On my Main PC with Outlook 2003, I did a complete uninstall, and re-installed from scratch 4.1.0 (build 4807). I still get the same message that this AS is not the one compatible with my device :roll:
It pisses me off but I'll find a way around it ...
And you *did* delete the rapimgr.exe file manually since the uninstall routine leaves the file untouched? This file can give compatibility problems.
I used "YourUninstaller!2005" & I did a search for this file afterwards - it wasn't there. I tried again (uninstall - re-install) with no firewall/antivirus. Still the same problem. I think it has something to do with Outlook 2003 (which I won't re-install - no way)..
You can do a repair of Outlook (from the Help menu). Did you delete previous partnerships from ActiveSync (Application Data\Microsoft\ActiveSync\Profiles)?
This is unbelievable. I removed everything activesync related, I cleaned the registry with advanced system optiomiser, rebooted, and resinstalled - same error :evil:
roma said:
Did you delete previous partnerships from ActiveSync (Application Data\Microsoft\ActiveSync\Profiles)?
Click to expand...
Click to collapse
It had only "guest" which was made in the last attempt to connect
I'll try removing everything once more and see if that outlook repair might fix anything (thanx for the tip)
roma said:
You can do a repair of Outlook (from the Help menu).
Click to expand...
Click to collapse
Did that - still same damn error :evil:
In the properties of your networkconnection are only those services and so installed and checked as mentioned on the Microsoft AS troubleshooting site?
And delete the AS relations in the options of AS on the SP5.
I've read a lot of reports about AS4 giving trouble when non WM5 used AS4 before. It seems there's not a final solution for it.
ASO does clean the registry, but believe me, AS settings and relations are left alone by it. I went through the registry manualy to delete several AS settings after yet another uninstall.
Check your services for running services related to your firewall and AV scanner.
Yeap
-Client for MS Networks
-File & Printer Sharing
-IP (TCP/IP)
I read that doc a dozen times
What firewall and AV are you running?
The options menu if grey (no device has been connected since I re-instaled & cleared AS). Will try checking the registry manually after I run ASO again one more time ..
ZoneAlarm 6, XP Firewall, Panda Antivirus Titanium 2006 - All have firewalls, and out of the 3 PCs I tried installing AS4, 2 of the 3 run just fine with ALL firewalls running at the same time (took me a while to set them up all correctly). The PC with Outlook 2003 is the one I am losing my time with ..
And the problem doesn't seem to be firewall related, as I connect. That is not the problem. The problem is the error I get which is weird .. since I DO have AS4 ...
Just to sum it up once more.
- Uninstall ActiveSync;
- Clean any left files like rapimgr.exe from your system (do a search with advanced options, it's a system file and a standard search that doesn't look for hidden files won't find it).
- Clean the registry manualy for any left settings;
- Disable your firewall and AV;
- Kill services related to your firewall and AV;
- Reboot your system;
- Install AS4.1;
- Pray.
muppet_65 said:
ZoneAlarm 6, XP Firewall, Panda Antivirus Titanium 2006 - All have firewalls, and out of the 3 PCs I tried installing AS4, 2 of the 3 run just fine with ALL firewalls running at the same time (took me a while to set them up all correctly). The PC with Outlook 2003 is the one I am losing my time with ..
And the problem doesn't seem to be firewall related, as I connect. That is not the problem. The problem is the error I get which is weird .. since I DO have AS4 ...
Click to expand...
Click to collapse
I could connect, I could not sync while ZA was running. This only happened the first time. I now can sync with ZA running. You have disabled them all when trying?
Edit:
Are you running Outlook stand-alone or with Exchange server?
Actually, I configured ZA correctly, giving full acess to AS, as well as putting the Subnet it creates in the trusted zone. Right now, I have program access to LOW (learning mode), and the other two (Xp/Panda) dissabled.
I found something out. I tried to completely delete the AS folder (with all software I have in it), and for an error -> pegconv.dll is is still running where its not supposed to. I'll have a look at that & get back
I do insist, disable ZA for the moment you try to establish a AS relationship with your phone. Put both sliders completely down as well as disable the Windows Firewall (if not automaticly done by ZA). If you're afraid of security, take out your network cable. I HAD ZA configured as you discribe. But for making that first sync connection it is not enough.
uninstalled AS
rebooted
cleared manually & automatically the registry,
deleted all files that had to do with AS
defragged
dissabled ZA & panda (shutdown completely services/programs)
run AS setup
connected sp5m
and as you may have guessed, got the same bloody ERROR
:?

WCESMGR.EXE cannot be started

Hi,
I installed activesync 4.2 but unable to sync the device. When I connect the device, I can see the activesync icon in the system tray turned green and stated "Connected". But I was unable to bring up activesync when I right clicked on the icon and select Open Microsoft ActiveSync. also, when i selected Explorer, i encouterd this error: Critical communications services have failed to start, Try resetting the mobile device, and then connect again.
When i checked on Task Manager and I found out WCESMGR.EXE wasn't started (WCESCOMM and RAPIMGR were both started automatically). So I went to activesync program folder and double clicked on WCESMGR.EXE. it showed up in the Task Manager (processes tab) and disappeared immediately. As this is the company provided laptop and it is entirely locked down in security, so i suspect some "thing" has prohibited the WCESMGR.EXE to be executed (althought i am the local admin!). Just like the MSN Messenger, i can't launch MSN Messenger fr my laptop.
Anyone especially those system admin can shed some light on how can i unlock or launch the activesync (WCESMGR.EXE) successfully?

Problem with syncing (but not exploring?!!)

Hi,
I have an O2 XDA Trion running WM6 (standard O2 release), and Windows XP with Outlook 2003 and ActiveSync 4.5.
Rom Version: 3.54.206.1
ROM date: 06/25/07
CE OS 5.2.1238 (Build 17745.0.2.3)
I've been synching my data for months now without any issue, but something just stopped working today?
When I plug it in via USB I get an error message saying that 'Synchronization cannot be completed successfully. Please reconnect and try again, etc.'.
I can explore the contents of my device, but not synchronize, and a third party app will even synch, but nothing from Outlook, and quite a lot of the options in ActiveSync are greyed out (though I can still explore via ActiveSync).
When I look at the ActiveSync application on my phone, it looks as if it's never been set up to Sync, and tells me that I need to install ActiveSync on my PC.
I have done a repair install of Activesync 4.5, I've rebooted the PC, I've switched the phone off and on again (fully). Nothing changes. I have (as advised) reconnected several times.
I've not knowingly done anything to either of them in the last few days, which was when it last worked.
I couldn't find anything on the forum on this topic, but if you can refer me to previous issues like this then I'll go have a look.
Thanks,
Joe
fixed!
Hi,
I just wanted to say that I deleted the sync partnership on the PC and created a new one, and it worked after that!
There was an initial problem where it refused to sync again, but since a soft reset it's all been going fine.
I'll keep an eye on it still as I'm a little suspicious, and I don't know what caused the problem!
Joe

WMDC and Activesync NOT SYNCING! HELP!

Okay, i have a htc vogue with wm6.5 on it and all of a sudden it is not syncing up with my computer, i have synced many times w/o a prob in the past. i have 2 partnerships, 1=my laptop(vista 64bit with WMDC 6.1 i think) and the other with exchanger server google/gmail. i have had this combo with no problem in the past. i tried deleting both partnerships and it still doesnt work, i restarted both my comp and my vogue and set up the partnership again and it still doesnt work. the device and comp say they are "connected" but the device's activesync freezes up and sometimes says "waiting for network". I have also tried deleting all my appointments/tasks/contacts from my device with pimbackup. Still no luck. PLZ HELP im TOAST!
I have had this problem since yesterday. i remember messing with a couple things before then, see if they help: i enabled tf3d(used to have titanium) and i installed this safemode program named airscanner safemode. I used it to uninstall a dialer i had and then installed it again w/o a problem. I did mess with the services and stuff in that program but i enabled them all again and still no luck. any suggestions??
also is there a way to update Activesync on my vogue wm6.5 rom?? maybe a cab file?
ive also tried syncing via other usb cables and through bluetooth so connection isnt a problem. Also my firewalls/antivirus disabled- still wont work

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