Last week, I was fiddling around with by XDA trying to connect with Vodafone on the GPRS, in which I failed!
However, now, my active sync facility no longer works on my PC, I get a message saying "CANNOT CONNECT" and asks me about network cards.
I guess that fiddling about with the GPRS settings has caused this.
I have been advised to reinstall the Active Sync on my PC and create a new partnership. However, my PC will not connect with my PC at all.
Help!!!!
Thanks.
try running repllog.exe
in the windows dir
Try downloading the brand new Activesync v3.8 and see if that helps. Supposedly fixes some connection bugs. You can just download and install on top of the existing Activesync.
It's available here:
http://www.microsoft.com/downloads/...21-8a85-45a2-8d13-653beb6cdddc&DisplayLang=en
If you've lost your GPRS connectivity as well, you can try using the AutoConfig to fix it -- supposedly this could fix both problems as well.
Related
I have been facing this problem with Active Sync for a while now. Whenever I try to re-synchronise with my notebook pc after the initial boot, the following message appears:
Synchronisation cannot be started because you are not able to log on to the network and access information. Restart your desktop computer and synchronise again. If the problem persists, contact your network administrator.
I only synchronise with my notebook pc and not a server. I do not understand why I have to reboot my notebook everytime I need a full synchronisation.
Please help if anyone has resolved a similar problem. Thanks.
Novice
Hi,
I had the Sp3i & Qtek2020 synced with activesync 3.8 till a few days ago just fine. I recently got the excellent Sp5m which required AS 4.0, so I upgraded my installation to 4.0.3434 . My previous devices connect just fine. When I try to sync the sp5m I get the:
" This version of MS Activesync is not compatible with the connected mobile device. Please upgrade to the latest version of MS Activesync" and since I already have v4.0 it switches to the new interface, saying Connected as a Guest. but no communication with the sp5m whatsoever. I tried upgrading to version 4807 (4.1?) but same problem exists. I get the same connection error when trying to sync with bluetooth too which is weird.
I installed activesync 4.0 plain to another PC with no Office & no activesync but with the same antivirus/firewall etc, and the Sp5m connected just fine with no problems, which is an indication that its not a firewall/antivirus problem.
Any ideas how I can fix this appart from waiting for Microsoft to switch from beta to normal?
Thanx in advance
Costas
Don't conclude it's not a firewall/antivirus problem. It still might b e anything here. As far as i'm concerned AS4 is on piece of crap but there's no alternative.
Ok, uninstall AS completely. Delete the rapimgr.exe from your systemfolder. Reboot the PC. Install AS4.1 (do a Google for ActiveSync 4.1 to find some links). Disable both firewall and antivirus completely and retry to create a partnership with your phone. This might do the trick.
Upgrading from a previous AS installation created a lot of problems for a lot of users. Good luck.
Last night I installed AS 4.0.3434 to another (without Outlook) PC WITH ZoneAlarm & Panda Antivirus & XP firewall all ON, and it worked flawlesly so I installed some software on the device.
On my Main PC with Outlook 2003, I did a complete uninstall, and re-installed from scratch 4.1.0 (build 4807). I still get the same message that this AS is not the one compatible with my device :roll:
It pisses me off but I'll find a way around it ...
And you *did* delete the rapimgr.exe file manually since the uninstall routine leaves the file untouched? This file can give compatibility problems.
I used "YourUninstaller!2005" & I did a search for this file afterwards - it wasn't there. I tried again (uninstall - re-install) with no firewall/antivirus. Still the same problem. I think it has something to do with Outlook 2003 (which I won't re-install - no way)..
You can do a repair of Outlook (from the Help menu). Did you delete previous partnerships from ActiveSync (Application Data\Microsoft\ActiveSync\Profiles)?
This is unbelievable. I removed everything activesync related, I cleaned the registry with advanced system optiomiser, rebooted, and resinstalled - same error :evil:
roma said:
Did you delete previous partnerships from ActiveSync (Application Data\Microsoft\ActiveSync\Profiles)?
Click to expand...
Click to collapse
It had only "guest" which was made in the last attempt to connect
I'll try removing everything once more and see if that outlook repair might fix anything (thanx for the tip)
roma said:
You can do a repair of Outlook (from the Help menu).
Click to expand...
Click to collapse
Did that - still same damn error :evil:
In the properties of your networkconnection are only those services and so installed and checked as mentioned on the Microsoft AS troubleshooting site?
And delete the AS relations in the options of AS on the SP5.
I've read a lot of reports about AS4 giving trouble when non WM5 used AS4 before. It seems there's not a final solution for it.
ASO does clean the registry, but believe me, AS settings and relations are left alone by it. I went through the registry manualy to delete several AS settings after yet another uninstall.
Check your services for running services related to your firewall and AV scanner.
Yeap
-Client for MS Networks
-File & Printer Sharing
-IP (TCP/IP)
I read that doc a dozen times
What firewall and AV are you running?
The options menu if grey (no device has been connected since I re-instaled & cleared AS). Will try checking the registry manually after I run ASO again one more time ..
ZoneAlarm 6, XP Firewall, Panda Antivirus Titanium 2006 - All have firewalls, and out of the 3 PCs I tried installing AS4, 2 of the 3 run just fine with ALL firewalls running at the same time (took me a while to set them up all correctly). The PC with Outlook 2003 is the one I am losing my time with ..
And the problem doesn't seem to be firewall related, as I connect. That is not the problem. The problem is the error I get which is weird .. since I DO have AS4 ...
Just to sum it up once more.
- Uninstall ActiveSync;
- Clean any left files like rapimgr.exe from your system (do a search with advanced options, it's a system file and a standard search that doesn't look for hidden files won't find it).
- Clean the registry manualy for any left settings;
- Disable your firewall and AV;
- Kill services related to your firewall and AV;
- Reboot your system;
- Install AS4.1;
- Pray.
muppet_65 said:
ZoneAlarm 6, XP Firewall, Panda Antivirus Titanium 2006 - All have firewalls, and out of the 3 PCs I tried installing AS4, 2 of the 3 run just fine with ALL firewalls running at the same time (took me a while to set them up all correctly). The PC with Outlook 2003 is the one I am losing my time with ..
And the problem doesn't seem to be firewall related, as I connect. That is not the problem. The problem is the error I get which is weird .. since I DO have AS4 ...
Click to expand...
Click to collapse
I could connect, I could not sync while ZA was running. This only happened the first time. I now can sync with ZA running. You have disabled them all when trying?
Edit:
Are you running Outlook stand-alone or with Exchange server?
Actually, I configured ZA correctly, giving full acess to AS, as well as putting the Subnet it creates in the trusted zone. Right now, I have program access to LOW (learning mode), and the other two (Xp/Panda) dissabled.
I found something out. I tried to completely delete the AS folder (with all software I have in it), and for an error -> pegconv.dll is is still running where its not supposed to. I'll have a look at that & get back
I do insist, disable ZA for the moment you try to establish a AS relationship with your phone. Put both sliders completely down as well as disable the Windows Firewall (if not automaticly done by ZA). If you're afraid of security, take out your network cable. I HAD ZA configured as you discribe. But for making that first sync connection it is not enough.
uninstalled AS
rebooted
cleared manually & automatically the registry,
deleted all files that had to do with AS
defragged
dissabled ZA & panda (shutdown completely services/programs)
run AS setup
connected sp5m
and as you may have guessed, got the same bloody ERROR
:?
Hi all,
I've tried all 6.1 roms and have found that Active Sync refuses to sync via 3G wirelessly with Exchange Server 2003.
I did:
Uncheck proxy.
Reloaded local telecomm settings
tried sync cal, contacts, individually with no go.
Did hard reset all roms after flash
Any comments/ suggestions would be appreciated.
Many thanks.
Avi
Not sure, working for me.
Maybe its your radio?
Works fine for me, on every single WM6.1 ROM I have tried.
There must be something wrong with your specific config.
Ditto. No problems here on many roms and radios
AvinashDhaniraj said:
Hi all,
I've tried all 6.1 roms and have found that Active Sync refuses to sync via 3G wirelessly with Exchange Server 2003.
I did:
Uncheck proxy.
Reloaded local telecomm settings
tried sync cal, contacts, individually with no go.
Did hard reset all roms after flash
Any comments/ suggestions would be appreciated.
Many thanks.
Avi
Click to expand...
Click to collapse
did you add the ssl cert?
No Problems
I have tried at least 5 different 6.1 ROM's and they have all synced with our Exchange 2003 cluster over 3G.
I have too any problems with Active-Sync on MS Exchange 03......
might be useful if you gave us more details.
Such as, does it sync over wireless lan, or activesync or anything.
Does it give an error code of any sort ?
If you have not figured this out already.. this may resolve the issue
You need to disable the proxy:
go to Settings --> Connections --> Connections --> Advanced (tab at bottom of the page) --> Select Networks.
Change the network from 'My ISP' to 'MEdia Net', then click Edit. Now you should have the Proxy tab where you can disable it.
rjefferis said:
might be useful if you gave us more details.
Such as, does it sync over wireless lan, or activesync or anything.
Does it give an error code of any sort ?
Click to expand...
Click to collapse
I disabled proxy server. It connects via active sync (3G) then says Synchronizing folder....Looking for changes.....then it says "attention required" Sync could not be completed. If condition persists try deleting then re-creating....view support code ...0x8503001C
works for me just fine, i run on ssl but i just tested with non ssl and work fine, what is the error message that active sync gives?
exstatica said:
works for me just fine, i run on ssl but i just tested with non ssl and work fine, what is the error message that active sync gives?
Click to expand...
Click to collapse
0x8503001C
odd...but try this.
Go under your settings after setting up everything normally, and uncheck tasks from the things that will be sync'd.
Worked for me.
AvinashDhaniraj said:
I disabled proxy server. It connects via active sync (3G) then says Synchronizing folder....Looking for changes.....then it says "attention required" Sync could not be completed. If condition persists try deleting then re-creating....view support code ...0x8503001C
Click to expand...
Click to collapse
any flavor of the 6.1 works on me also. can you check if your exchange account has mailbox size limitations. i once encountered your scenario and it was caused by my mailbox size limitation.
if this is the case either request that your mailbox limitation be increased or archive your server data on a pst located in your local cmputer.
just a thought.
Actually I'm having an issue when trying to sync my Kaiser with WM 6.1 with two different computers: If I set up the active sync connection on the second computer, syncing on the first computer will always fail until I reestablish the connection. If I do this, syncing on the second computer will fail.
Is this going to be fixed in the final WM 6.1 version?
obii
I assume you had this working on the same phone, same Exchange server but with WM6?
For OTA, are you able to browse (using PIE) to https://your-activesync-public-server-name/oma ? (or http if you're not using SSL)
Internally on your LAN are you able to browse on your PC AND phone, to http://your-activesync-private-server-name/oma ? (or https if you're not using SSL internally as well)
Either way, it works perfectly fine for me using WM6.1...
I had the same problem with my activesync, my work exchange is 2003 as well. It was having a lot of problems on the initial sync so i connected to my wifi and i think because of just how much stuff i synced it helped. Once the initial sync was completed I have problems from time to time with it not being able to connect and a soft reset does the trick. I was getting the same exact support code you were as well.
That error code indicates a corrupt calendar or contact entry. Any device would fail regardless of WM5 - WM6.1. You can change your setting so that it does not sync calendar and contacts to see which it is. Then you can use a process of elimination to find out which entry is the bad one and delete it from the message store.
JonnoB said:
That error code indicates a corrupt calendar or contact entry. Any device would fail regardless of WM5 - WM6.1. You can change your setting so that it does not sync calendar and contacts to see which it is. Then you can use a process of elimination to find out which entry is the bad one and delete it from the message store.
Click to expand...
Click to collapse
I had that same error code before and it wasnt a corrupt Calendar entry, it was a huge one because it had a couple file attachments. If i did my initial setup in a 3G area or on WiFi it worked fine.
AvinashDhaniraj said:
0x8503001C
Click to expand...
Click to collapse
That's a quit unusual errornumber. I work a lot with Exchange and had to debug active sync problems very often. Here you can find a quite usful list of errornumbers, their meaning and possible solutions: http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
The error you get itn't on the list unfortunately. Is a wired sync possible?
XDA Exec, all of a sudden, it no longer connects.
"Activesync cannot connect to the windows mobile powered device. To troubleshoot the problem, click OK."
Uninstalled AS, Downloaded 4.2 AS, switched USB port, disabled firewall and antivirus, nothing works.
I'd hate to have to wipe my device, coz it's a pain to get it back to normal, coz I don't have any fancy backup solutions. Also have Push Email running on it, but I suppose that could be be re-setup manually.
It's been syncing happily for ages over the air, and I connect it basically only to allow me to install programs. Which I can't do now.
P. O. S. Software.
Any ideas?
lelepu said:
Downloaded 4.2 AS
Click to expand...
Click to collapse
How about downloading 4.5 AS and seeing if that works...4.2 is the old version of AS...
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/activesync45.mspx
i found that my firewall settings changed to 'no exceptions'. Disabling this enabled activesync, yay.
Alternatives
Contacts:
www.dashwire.com, You download a cab...you sync everything on your phone from your contact files to the site. You can use a web browser to access / edit contacts...or just leave it to the phone to change and edit...and if you need to hard reset, you can re-sync after you reinstall Dashwire.
NueMassStorage
http://handheld.softpedia.com/get/System-Utilities/Communications/nueMassStorage-67900.shtml
Download this program, go to Start - Settings - Connections - USB To PC and plug in your phone. It makes your phone a USB device. The data transfer is at least 2x the speed of Activesync
Nuevasync.com
Sync your Google Calendar via net.
Check em out if you want...I never use reg activesync anymore.
i searched here and other forums and cant come up with a solution. i just got a treo 750 unlocked, cingular branded. It is running windows 5 and i want to upgrade but first i have to get active sync working and it wont. i have tried the trouble shooting methods but nothing...i connect cable and it charges but active sync wont work...i tried 4.5 then removed and tried 4.2(someone recommended) and it is still not working...anybody have an idea?
if i do a hard reset on the phone will that lock the phone back to ATT?
I will try this ActiveSyncMode.sa.CAB
Please Help
Im haveing Sync Issues
TaskFacade giving me Problems
How can i Uninstall this program
by what name is it in the Remove me List ?
or
Is this my imagination ?
then what could be my Sync Issue
I have Att Fuze
I have Outlook 2007
Vista Ultimate 64
Hi,
@ chnky18
Does Active sync run?
If Active Sync runs but doesn't connect, here's the trick that will probably solve your problem.
On your Treo:
- Start
- Settings
- Connections (tab)
- USB to PC
- uncheck: Enable advanced network functionality
Goodluck!