I have been facing this problem with Active Sync for a while now. Whenever I try to re-synchronise with my notebook pc after the initial boot, the following message appears:
Synchronisation cannot be started because you are not able to log on to the network and access information. Restart your desktop computer and synchronise again. If the problem persists, contact your network administrator.
I only synchronise with my notebook pc and not a server. I do not understand why I have to reboot my notebook everytime I need a full synchronisation.
Please help if anyone has resolved a similar problem. Thanks.
Novice
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Last week, I was fiddling around with by XDA trying to connect with Vodafone on the GPRS, in which I failed!
However, now, my active sync facility no longer works on my PC, I get a message saying "CANNOT CONNECT" and asks me about network cards.
I guess that fiddling about with the GPRS settings has caused this.
I have been advised to reinstall the Active Sync on my PC and create a new partnership. However, my PC will not connect with my PC at all.
Help!!!!
Thanks.
try running repllog.exe
in the windows dir
Try downloading the brand new Activesync v3.8 and see if that helps. Supposedly fixes some connection bugs. You can just download and install on top of the existing Activesync.
It's available here:
http://www.microsoft.com/downloads/...21-8a85-45a2-8d13-653beb6cdddc&DisplayLang=en
If you've lost your GPRS connectivity as well, you can try using the AutoConfig to fix it -- supposedly this could fix both problems as well.
Hi,
I synchronise my wm2005 device with the exchange server,my contacts and appointments. However, a wierd problem arises.
It managed to sync ok but the contacts on the device will only sync part of the list, around 100 items.
The activesync screen will show all is synchronised but on the device only part of the list from the outlook is seen..
Anyone have this problem as well??
Lionel
Hi
We have over 30phones / PDA's at our office
when we get this type of problem we fiond that if you do the following its sort it out
1 Restart the exchange server (Reboot)
2 Try to sync again
3 if the same delete the parnership on the pc
4 If all else fails do a hard reset on the PDA
I hope this help you out
For some reason this problem keeps coming back..
When I go to Activesync on my 750 it shows a different screen that says "To sync with a desktop computer, install ActiveSync on your computer and then connect this device."
When I plug in via USB or to go Menu/Connect via Bluetooth it starts to connect (open ports, establish connection, etc) but the desktop pops up a warning that says "Synchronization cannot be completed successfully..."
This appears AFTER I have already synced the device once or twice and the profile already exists on my desktop.
This happens regardless of syncing with bluetooth (which used to work) or with USB (which also used to work).
I reinstalled ActiveSync 4.5 on the desktop. The original profile was wiped away, and I was able to sync with the device again.
Now the problem came back..!
Any idea what this is? It seems like a device issue because I can never get to that normal "spinning arrows" screen on the device, only this warning screen.
Your help is appreciated!
- soft reset, no help
- reinstall activesync on desktop, no help
ok got it... deleted the profile on the desktop (disconnect device, on desktop go to File/Delete Mobile Device)... soft reset device... reconnect device to desktop...
how do i delete the profile from the device, i think that is corrupt? keeps doing the same thing.
Can you try to go to settings/connections/USBtoPC & disable advanced network functionality?
"synchronization could not be completed"
sorry, wrong thread, can't seem to remove
Update: Okay so I know how to fix the problem (delete profile from desktop, soft reset device, connect via USB)... but the problem keeps coming back.
It seems like the profile keeps getting "lost" on the Treo because that screen that I mentioned (without the spinning arrows) keeps coming back and it should only appear when there are no profiles on the device.. am I right?
Also seems like I am the only one experiencing this issue, I guess.
not the only one ive been trying for days to fix this issue and now my phone hard reset itself and wiped all my contacts/appointments etc. hmmm....... did you have a happy ending?
ActiveSync is not finding my profile?
"I know that this is an old thread" and I am bumping it anyway.
I am now having the same issue a HTC touch pro.
I cannot seem to find an actual solution to this problem, having to delete my profile every two days is not what I would call "a solution".
I cannot seem to find anyone that can help me on this issue, nor can I find the thread is it seemed to address this with a solution - only more questions.
If anyone could help me out here it would be much appreciated, thank you.
my symptoms:
contacts, appointments, notes and tasks are all missing from my phone.
Upon connecting ActiveSync, computer and phone both believe that synchronisation has occurred perfectly. In hindsight I am wondering if it has got something to do with the phone creating a new, blank profile in synchronising with that?
We in you try to change the settings so that it will synchronise them again, all of those checkboxes are locked so that they cannot be selected, almost like you are in the wrong profile and outlook is preventing you from syncing with a profile.
The only "solution" that I have discovered to this thus far is to delete all of my Outlook profiles, and then begin from scratch again
I have just posted this over on the Microsoft Technet forum:
(http://www.microsoft.com/technet/co...0a46&mid=ff45645b-18bf-4b93-a45d-335e0f800a46)
"Apologies that this question is similar to a lot of others but I haven't
managed to find exactly the same issue on this forum. I've had no end of
trouble with WMDC as seems to be the general concenus among many users.
The old problem used to be the fairly common one where the error report
states:
"Activesync encountered a problem on the desktop: Support Code 85010014".
That was solveable by deleteting the existing partnerhip and setting up a new
one. The problem would hold off for a couple of days and then begin again.
What is happening not though is I get a message saying:
"Synchronization could not start because this desktop computer could not
access necessary network resources. Please restart your computer and try
again. If the problem persists, please contact your Administrator."
I have tried to following:
Deleting existing partnership
Uninstalling and then reinstalling WMDC 6.1
Hard reset of mobile device
Run diagnostics in Outlook
All searches have revealed problems like this using Activesync and/or
Outlook 2000 and the advice is it to repair Outlook and upgrade your version
of Activesync (on the PC).
I have just flashed a new ROM onto my handset and it synced. I attempted to
sync it again 15 minutes later (with no reboot of either the handset or the
PC) and I was back to the network error message. Rebooting the PC (as
suggested by the error message makes no difference).
Thinking about it the problem began (I think) when I installed Windows Live
Mesh. I don't think the two can be related though as Mesh isn't sharing
anything near my .pst files etc. All I am sharing is one folder in my 'My
Documents' folder.
Any suggestions from anyone who has had and fixed this problem?
I'm running Vista Home Premium, Windows Mobile Device Center 6.1, Outlook 2007, HTC TyTn running Windows Mobile 6.1."
Anyone with any suggestions? I've had nothing from anywhere else either.
It's getting really quite annoying!
Stupid WMDC......!
Hi,
I' ve just performed a clean installation of Windows 7 on my laptop.
I subsequently tried to sync my contacts and calendar fron TD2 using Mobile Device Center. It showed synchronization was performed but nothing has changed ! My Outlook (Contacts-Calendar) is still empty!
What am I doing wrong? I cant try anything else because I am afraid that I may erase all my contacts/Calendar in my laptop
Pls Help!
serafino1 said:
Hi,
I' ve just performed a clean installation of Windows 7 on my laptop.
I subsequently tried to sync my contacts and calendar fron TD2 using Mobile Device Center. It showed synchronization was performed but nothing has changed ! My Outlook (Contacts-Calendar) is still empty!
What am I doing wrong? I cant try anything else because I am afraid that I may erase all my contacts/Calendar in my laptop
Pls Help!
Click to expand...
Click to collapse
Check your sync settings for each item and make sure its set to "replace item on device" if there's a conflict. You should be able to get to these settings through active sync on your device.
I would suggest using gmail, upload all of your calendar and contacts, and set up google as yor exchange server using m.google.com as server address.
That way you can sync up remotely after hard reset etc.