Database Info

uk availability

Why is the polaris available in europe, yet no sign of it in the UK?
most annoying

http://www.expansys.com/p.aspx?i=159617

bencassie said:
Why is the polaris available in europe, yet no sign of it in the UK?
most annoying
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Seconded.
Rudegar said:
http://www.expansys.com/p.aspx?i=159617
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You got me there for a µsecond.
http://www.expansys.com/p.aspx?i=159608

UK Availability ... from the US
It seems that On The Go Solutions are happy to ship to the UK, and they just told me they have a large batch of Cruises that are expected to clear customs tomorrow. I've ordered one - and with Fedex International Express delivery it should, if all goes well, be with me some time next week.
I'll be letting you know whether all goes well.
Jim

how much of a pain is it to fill out the international order form?
how did you send them the pdf ?

Filling in the International Order Form was not especially tedious:
1) Download as PDF.
2) Open the file, Edit->SelectAll, Edit->Copy
3) Open MS Word, Edit->Paste, then tidy up the formatting a bit
4) Paste in images of the various things they wanted images of (passport back page, credit card, signature)
5) Email the document back to them. Had to mess with the image sizes a bit, as their email gateway rejects anything bigger than 3 Mbytes.
All in all, it's probably easier to print the document, fill it in and fax it back to them - but as it happened I did not have a photocopier and a fax conveniently nearby yesterday evening.
I will let you know what happens next (and here's hoping that what happens next is the prompt arrival of a shiny new Cruise!)
Jim

thanks for the prompt response!

On The Go Solutions have just dispatched 'my' Cruise via Fedex to the UK.
Usual next step should be that I get a call from the local FedEx office at UK customs, asking for a duty/VAT payment (which can be paid by credit/debit card over the phone).
I've never really understood how they figure out the duty - it seems to depend on whether they decide the goods are stationery, electric equipment, computers, agricultural machinery, ... . Personally I think the Cruise is lovely enough to qualify as a 'work of art', but I don't suppose the Customs people will agree. Anyhow, I expect to end up having to pay about 20% (17.5% VAT and 2.5% duty).
Jim

Delivered (from On The Go) today
It has arrived - so I can confirm that getting On The Go to ship to the UK seems to work just fine.
Jim

Nice. So all n all how much was it? did you get a call from customs or..?
cheers.

i see onthego have bumped the price up now
At $879 i dont think its worth it

I think that the price was $749 or $769 just a few days ago.

Hi everyone and happy new year!
I think we just have to be patient. As everybody on this forum, I cannot wait to get this baby, but I will hold fire for another 3-4 weeks.
I contacted O2 and Orange regarding availability. Orange are looking early Feb, but will have more info next week. O2 will have stock middle of Jan, so if you're not desperate, the future is orange... or blue... or even purple?
Cheers

The networks are, probably, delaying its release which is annoying for me.

Wow I cant believe that onthegosolutions would do that but it is true. Talk about price gauging. There is no way people are going to pay nearly $900 dollars when you can just wait two or three weeks and get it for under $700.

Happy to say, I placed my order when On The Go were still showing $749 on their web-site, and they have honored that price. $879 does look pretty steep! Oh the joys of capitalism !
Anyhow, the whole process of getting the thing into the UK went pretty smoothly (note: it's a good idea to phone FedEx once they've collected the package, and make sure they have a contact phone number. If they don't have a number to call you on, then the package will just sit waiting in customs until you call them).
The Cruise they sent me has a silver fascia/button panel. It looks pretty smart.
I have just been trying out HSDPA connectivity, and got 382 kbit/sec (on T-Mobile, in central London). The combination of Google Maps and in-built GPS is also good (particularly if your sense of direction is as poor as mine!).
Jim

Has anyone spoken to T-Mobile? I know they re-branded the HTC 3300 so maybe the Polaris is one they'll pick up too. I just also looked at their UK web site and under the "Coming Soon" section it mentions: "T-Mobile Touch Plus - This great touch-screen phone allows for intuitive browsing through messages, emails and music. - Expected January - on: Pay monthly". No picture so difficult to tell if it is the Touch Cruise although it sounds like it could well be.
I also noticed a few sites (e.g. expansys) now quoting Jan 18 as the availability date for the generic HTC unit so I'm hoping that I'll be able to have one in my hands within 3 weeks although if T-Mobile are also releasing it in January then I might do some arithmetic and see if I want to upgrade to a monthly contract and get the phone that way.
T-Mobile did cripple the 3300 didn't they by disabling WiFi on the UK model? Let's hope they're not stupid enough to do that again if they are picking up the Polaris.
- Julian

T-Mobile Touch Plus
I spoke a little while ago to a guy in the T-Mobile shop in Oxford Street (London), who generally knows what's what with the T-Mobile range. He told me that the T-Mobile MDA Touch Plus is the HTC Touch Dual. He wasn't aware of any near-term plan to provide the Cruise as a T-Mobile branded handset.
So at that point I opted to take the cash alternative rather than a 'free' handset - and spent the cash on buying the phone of my dreams .
Jim

Touch Cruise availabe next week.
http://www.coolsmartphone.com/news3771.html

I have Firefox tabs permanently open on most of the UK supplier's Touch Cruise (TC) pages and I refresh them occassionally. I just saw that Expansys and PowerUpMobile changed their stock-due dates from 18th Jan to 21st Jan.
It's also interesting because, for anyone who doesn't know, there's another thread running here (entitled "Angry against HTC") that is reporting a delay until week 9 on HTC TC shipments. I assume that Expansys and PowerUpMobile changed their stock-due dates because of updated info from HTC (why else would they change the dates?) so it's interesting that they only did a 3 day slip and not all the way back to week 9.
I'm not sure what all this means but I just thought I'd report it.
- Julian

Raphael Sighted Vodafone UK

http://www.vodafonebusinessshop.co.uk/Details-Phone-HTC-Touch-Pro-3037.html
http://www.coolsmartphone.com/news4184.html

my friend who works in vodafone upgrades said the shipment date on his system says the 31st of this month, i meant to post that weeks ago but couldnt be bothered as i forgot my password lol.
hope its released on orange around the same time.

m4k said:
http://www.vodafonebusinessshop.co.uk/Details-Phone-HTC-Touch-Pro-3037.html
http://www.coolsmartphone.com/news4184.html
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oh im getting all excited
watch this it will cost £200 on a £35 a month contract

bagg1234bagg said:
my friend who works in vodafone upgrades said the shipment date on his system says the 31st of this month, i meant to post that weeks ago but couldnt be bothered as i forgot my password lol.
hope its released on orange around the same time.
Click to expand...
Click to collapse
Anyone have any news on whether Orange are releasing at the same time ?

OregonAird said:
Anyone have any news on whether Orange are releasing at the same time ?
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Click to collapse
sorry to tell you that this phone will not be available on orange. iv had to change to t-mobile through expansys.co.uk

goodstone said:
sorry to tell you that this phone will not be available on orange. iv had to change to t-mobile through expansys.co.uk
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How do you know this ????
If it true it's a shame , i'd like to stay on orange

Jonny_doe said:
How do you know this ????
If it true it's a shame , i'd like to stay on orange
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Been on orange for 4 years wasnt really happy to change, but after speaking to upgrades 2 weeks ago they said that they were not doing this phone in the very near future. The guy on upgrades was surprised at this also. had to migrate to t-mobile through expansys. Very happy though since iv got the HTC handset unlocked to al networks with no network label on handset.

goodstone said:
sorry to tell you that this phone will not be available on orange. iv had to change to t-mobile through expansys.co.uk
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Click to collapse
Thats terrible news, I been with Orange for like 8 years.. I'm classed as a band 5 customer and always get the newest phones for free... I have loads of magic numbers. N!O!N!O !
When they say near furture. i'm hoping they mean it might be available next month!
I might have to stick it out and wait for the Sony X1, but not even sure if that will be available, not sure I can draw myself to the lows for the Diamond, there was just to much going for the pro...

According to the vodafone forum, the touch pro will only be available on business contracts. The reason they give is becuase the touch pro browser can not support vodafone live.

Scheduled Vodafone Touch Pro Release Date
Hi all
Just to let you all know, the Touch Pro is scheduled for release for business contracts and upgrades on the 7th September. This date is provisional and may be subject to change, though we have no reason at the moment to believe it will slip.
You can keep up to date with its release by signing up for our Touch Pro availability email alerts.
Regards,
Daz
Vodafone UK

Dazz_Vodafone said:
Hi all
Just to let you all know, the Touch Pro is scheduled for release for business contracts and upgrades on the 7th September. This date is provisional and may be subject to change, though we have no reason at the moment to believe it will slip.
You can keep up to date with its release by signing up for our Touch Pro availability email alerts.
Regards,
Daz
Vodafone UK
Click to expand...
Click to collapse
Thanks Daz, can you confirm the availability limited only to Business Contracts due to the Vodafone Live problem on the Touch Browser? If this indeed is a problem, but bear in mind the Touch Browser browser is Opera, but of course Internet Explorer is still installed on it and therefore should be ok.

OregonAird said:
Thats terrible news, I been with Orange for like 8 years.. I'm classed as a band 5 customer and always get the newest phones for free... I have loads of magic numbers. N!O!N!O !
When they say near furture. i'm hoping they mean it might be available next month!
I might have to stick it out and wait for the Sony X1, but not even sure if that will be available, not sure I can draw myself to the lows for the Diamond, there was just to much going for the pro...
Click to expand...
Click to collapse
Orange says they will be doing the sony x1. He did try to make me stay with them and wait for the X1. I think you will be waiting a long time for the PRO on Orange.

Dazz_Vodafone said:
Hi all
Just to let you all know, the Touch Pro is scheduled for release for business contracts and upgrades on the 7th September. This date is provisional and may be subject to change, though we have no reason at the moment to believe it will slip.
You can keep up to date with its release by signing up for our Touch Pro availability email alerts.
Regards,
Daz
Vodafone UK
Click to expand...
Click to collapse
Daz, do you have to be a business to get one, provide your VAT number etc?

^^ I would also like to know that, i take it that means it wont be available on normal contract ?

modd1uk said:
^^ I would also like to know that, i take it that means it wont be available on normal contract ?
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Click to collapse
If Voda are like Dell then they don't care if you use the business channels as they get the money anyway, however if their only objective is to push vodalive in everyone's face then maybe not

The touch pro is going to be people most obvious upgrade from the kaiser, which was available on a consumer contract, so why are they only offering it on a buisiness contract, if people are willing to pay on a normal consumer contract then why not take the money?

Best place to get information is from the vodafone forum.
http://forum.vodafone.co.uk/index.php?showtopic=4669&st=100&start=100
Some quotes from vodafone staff below
Vintagewhino - I'm afraid there's been no change on this device being classified as business only, although if we hear anything regarding this you'll be amongst the first to find out. Was there a particular reason you wanted to go for the Touch Pro as opposed to the Diamond?
Its not that the HTC have hardware issues, its just that they have the business firmware loaded and as such are not compatible with the consumer services
Hi intertree
I wouldn’t be able to go into the technical details of this because there aren’t any technical reasons. This is purely a Vodafone decision.
This phone is only available for business users, so if you are not a business user, unfortunately you wouldn’t be able to get this phone. You could give our sales team a call and see if there is any way around it or see if there are any other devices that are available on consumer plans that would suit your needs.

Probably because the administrative overheads from a support point of view are higher for a device like this. They may have decided this based on a high number of support calls received for the Kaiser and took the decision to offer it to a smaller but, arguably, more competent sector of their user base.

Dev phones available!

Google announced that they're making unlocked developer phones available. No sim lock, unlocked bootloader and all that.
http://code.google.com/android/dev-devices.html
$399 + $25 dev registration fee, with free shipping.
Oh, and check out the back cover
http://android.brightstarcorp.com/images/placeholders/dev3.jpg

Awesome! I am assuming Google will be doing separate OTA updates for the dev phones. That will be nice to have as well for existing rooted phones.

About time!
You can use any SIM in the device and can flash custom Android builds that will work with the unlocked bootloader. Unlike the bootloader on retail devices, the bootloader on the Android Dev Phone 1 does not enforce signed system images.
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Click to collapse
Are they referring to the htc bootloader?

Is it possible to extract the data from these phones and use them on non-dev phones? Or am I asking a stupid question?

Yes. Per swetland on freenode/#android, it has the htc engineering bootloader.

unknown.soul said:
Is it possible to extract the data from these phones and use them on non-dev phones? Or am I asking a stupid question?
Click to expand...
Click to collapse
Possibly.. we'll have to wait and see

I’d be really interested in where they’ll ship the handsets from…
The price is good, but if they ship it from the US, I’d have to pay VAT (19%), import taxes and shipping which would result in the package being 100$+ more expensive :-/
If they'd be able to ship them from inside the EU on the other hand, I'd immediately order one

Can I order one. I'm from Vietnam.
Who have G1 dev version please write a review, I want to know about battery life

at last what i was Emailing on Daily Basis.
Infact i was insisting them to release Developer Edition of Firmware
But they have come with Device

this is sweet...im gonna try to sell my current g1 and buy the dev one.

I buy the cover from a struggling dev
I'd give 25$ +shipping for that back cover with that funky bullsh1t on the back, looks 'leet
and donate sumthin to a dev, id also offer mine to replace...
its kinda just a joke but if anybody wants to take me up on it when they get one of these badboys, with the recent nand dump, we can now just dump the bootloader on the make nicenice with the devs phone and repalce our stock boot with it and whammo, RUN ANYTHING? and flash it to the handset, debian, ubuntu mobile, WM, even custom android could I say "distrubutions?
wholly open source tmobile , BatMan... If Im wrong please let me know but this seems like goog or andy or whomever is sympathetic to the plight of the enslaved tmobile G1s
bhang

This is in google's best interest. They want android to be a success, and in order to do that, atleast the most effective way to do that, is to give devolpers the most open of a door as possible to the system.
The big stick-in-the-mud as far as root goes has always been t-mobile. telcoms don't want people to have full control of their device.
The only thing surprising about this to me is that they didn't introduce the g1 with this edition as well.
=]

Well I can safely say, t-mobile employees aren't trained well enough, and they basically said that there is no way to updrade or downgrade firmware's, and rc 30 was "perfect", litterally.

well....not all t-mobile employees...
im a t-mobile employee, and from my experiences since september 23, have been that most of the people around me know their way around the device from a retail consumer standpoint. you cant assume that general customer care or even tier 1 tech support knows as much as the people that read/post here.
just looking out for my collegues....

card13 said:
Well I can safely say, t-mobile employees aren't trained well enough, and they basically said that there is no way to updrade or downgrade firmware's, and rc 30 was "perfect", litterally.
Click to expand...
Click to collapse
well, I don't fully agree. There are a number of employees that should be deemed legally retarded, but just because they are a t-mobile employee doesnt mean they should know how to work the phone. From a t-mobile standpoint, the rc-30 is the perfect (for now) as its a non-root that has no known security holes, htc I doubt would care one way or the other, and google would probably prefer completely open hardware (see the dev phones).
What would you want to know from a t-mobile employee about this phone that they can't answer?
You have to remeber, they don't design the phone, they don't hack the phone, they just sell airtime. So they have no reason to know alot of things that we find out, since they don't attempt to.

That is true I work in cs for VZW, I should probably have rephrased that the tier 2 tech ppl, especially the g1 support line have no clue how to work the g1. And the PDA/Smartphone tier 2 ppl say it's "perfect", and also have no clue how to work it, either. I called litterally everyone I could find a contact for to find a way to downgrade from RC30. HTC got mad and gave the # for cs at t-mobile. Google sent me to google.com/support. G1 suport sent me to HTC and PDA/Smartphone support, or told me they had no clue.

card13 said:
That is true I work in cs for VZW, I should probably have rephrased that the tier 2 tech ppl, especially the g1 support line have no clue how to work the g1. And the PDA/Smartphone tier 2 ppl say it's "perfect", and also have no clue how to work it, either. I called litterally everyone I could find a contact for to find a way to downgrade from RC30. HTC got mad and gave the # for cs at t-mobile. Google sent me to google.com/support. G1 suport sent me to HTC and PDA/Smartphone support, or told me they had no clue.
Click to expand...
Click to collapse
So you have one small problem... Tell me something since you say you work cs at VZW... do you think anyone at your company would tell you how even if you could? Do you really think they would handle any support about how to upgrade or downgrade software on any of their smartphones? Last I checked VZW was the worst when it comes to smart phones by locking out GPS and other functions unless you pay, and only allowing their phones on the network.
So far when I have called up I have got nothing but good results. Even if the problem couldn't be completely fixed over the phone they have always compensated me (I got about 40 dollars off my next bill)
And yea their CS department can't do much on the tech side... but I have gotten to Tier 3 numerous times on other devices and always been satisfied.

neoobs said:
So you have one small problem... Tell me something since you say you work cs at VZW... do you think anyone at your company would tell you how even if you could? Do you really think they would handle any support about how to upgrade or downgrade software on any of their smartphones? Last I checked VZW was the worst when it comes to smart phones by locking out GPS and other functions unless you pay, and only allowing their phones on the network.
So far when I have called up I have got nothing but good results. Even if the problem couldn't be completely fixed over the phone they have always compensated me (I got about 40 dollars off my next bill)
And yea their CS department can't do much on the tech side... but I have gotten to Tier 3 numerous times on other devices and always been satisfied.
Click to expand...
Click to collapse
I don't care, I tell ppl what they need to hear not what they want to hear, yes I tell them things that aren't official. And I tell them google is their friend. Since I'm flex pay, they dn't care about keeping me there, I've been on my own acct since the G1 came out, that's the whole reason I switched from the Iphone. That thing about the GPS is only true on regular phones, the PDA/Smartphones/Blackberry's are a whole diff story. I'm also quitting that job soon, due to me being tired of screwing ppl oer the phone.

Woo! I've ordered my dev phone. Now I need to get rid of my G1. Luckily I can still take it back to t-mob for a refund (tomorrow is the last day though). I thought I would offer it to you guys first though. It's unlocked and has modified RC30 of course. I'll let it go for $400, including free shipping. If no-one says they want it by tomorrow at noon, it's going back to t-mobile. I'll even sign it if you want
Update: taken back to the t-mobile store. got a full refund, no restocking fee or anything. So I'll only be out about $20-25 for the dev phone.. got $430 back for the G1 and $455 for the dev phone ($400 + $25 market fee + $30 tax)

does anybody know if the credit card address can be different from the shipping address?
I'd love to be able to use the reasonable "free" shipping to the US and have a friend bring it over on his next visit to germany

HTC Leo Officially Announced - HTC HD2

Done a quick search but can't see anything on this here on the forum so here goes:
http://www.htc.com/uk/product/hd2/specification.html
Will one of the XDA moderators consider opening a dedicated forum for this device, now known as the HTC HD2 please?
I am toying between going straight out and buying one tomorrow morning, providing the stockists advertising them actually have the item in stock, or waiting until Christmas. Anyone else considering purchasing and of so how do we get the developers interested in doing stuff for this device?
Cheers
WB

LOL,
It was only ANNOUNCED today mate, that means you can forget about going out tomorrow and actually buy one ;-)
That said, I am going to buy one as soon as I can, hopefully somewhere around the end of october if we get lucky.
Me thinks that HTC got a best seller here, and am not worried that the XDA developers won't pick up this device anytime soon.
Until then, I keep drooling over the pics & specs

Clubbraxx,
I had a conversation with a supplier the other day and was left with the impression that some devices were already out there, waiting for today's announcement as the go-ahead for being able to release direct to the public as of now.
Needless to say I will be on the phone in the morning chasing up the said supplier and seeing what they have to say for themselves.
Just seen someone moaning about the price of the device at circa £550. Given the high-end spec of the device and taking a 3 or 4 year ownership span into account, I would say that this appears to be a reasonable price for a sim free device.
No doubt the networks will be doing their best to tie in the unwary into 3 year/multi dollar contracts to make a killing on these.
Let me know if you hear any news.
Cheers
WB

The device should be available before the end of this month. I'm looking forward to it
Btw, the device is listed on expansys for $829,99 (or €649,99).

I was told by a customer service rep at O2(UK) at the weekend, that they have the device listed for mid October release.
As an O2 customer who has a contract ending on November 1st, I am considering getting one ASAP. I am unsure however, whether to get HD2, or TP2.
QWERTY & TV out, or Monster capacitive screen. Hmmmmm.... decisions, decisions.
Any help appreciated. lol.

Please merge, so many loe threads now!
http://forum.xda-developers.com/showthread.php?t=560143&page=77

op...what have you been smoking?

Availability Update
Following my chasing up of contacts today it looks like network providers such as o2 will have their stock to be released from mid October, ie next week. Sim free providers will not be getting their stock for release until a month later, ie mid November.
The above applies to the UK only; I have no idea what the position is elsewhere.
My order is just about to go in....
WB

Made my order today
Hi all!
What do you think of this model?
I fills my needs by 200%, but i heard that some software made for older 6 and 6.1 wont work on this new 6.5? Is that right? And i've also heard that Win mobile 7 is done. if so why did they not use win 7 on this new model?
Thanks in advance

****... I bought new Touch HD one week ago... Now I see HD2 and I'm not very happy...

stabloid said:
I was told by a customer service rep at O2(UK) at the weekend, that they have the device listed for mid October release.
As an O2 customer who has a contract ending on November 1st, I am considering getting one ASAP. I am unsure however, whether to get HD2, or TP2.
QWERTY & TV out, or Monster capacitive screen. Hmmmmm.... decisions, decisions.
Any help appreciated. lol.
Click to expand...
Click to collapse
Depends on how much you would really use the TV out feature. They keyboard...thats different, for me if the on screen keyboard is at least as good as the iPhones I can dump the physical one and be happy.

Hello all
Review Video HTC HD2 – Windows Mobile 6.5 at its best
you wont find this on Youtube

T-Mobile UK ICS update

Hi Guys
As all of you owners of a UK T-Mobile HTC sensation will be aware we still have no update to ICS.
Now i have been a T-Mobile customer for over 6 years now and this has been the same with all the HTC devices i have had. As a network the will not provide updates for there customers. HTC release many updates and T-Mobile will only take on a minimum amount of these updates. I as a customer do not think this is acceptable. Especially that i am paying them my hard earn money every months.
This seems to have always been the trend with T-mobile UK as I worked for them for over 4 years. And updates for devices were few and far between. It seems that this is not just down to HTC handsets. As i recently also purchased a new contract with the Samsung Galaxy SII and again no update to ICS.
I think the only way we can look to get this changed is by putting more pressure on them to provide the updates that manufactures provide them with. As from my experience working for them they do get the updates but chose not to release them. I know this may just sound like a rant and it really is. I just want to see if we can rally as a community and put the pressure on T-Mobile to release the updates we crave so much.
So I am looking to see if as a community we will as one customer they will ignore but the can not ignore thousands of customers all wanting the same things. So we need to hit there social networks ( Facebook , Twitter ) and there forums to try and get this changed.
I am happy to front this movement to get the updates we deserve. I just need more T-Mobile customers to join me and help me change how T-Mobile treats there customers.
Thanks
Jonathan

It's being pushed now...
Android 4.0.3
HTC Sense 3.6
Software 3.32.110.11
Baseband 11.69A.3504.00U_11.23.3504.07_M2
John

I am seriously considering whether to renew my contract with T-Mobile next upgrade for this reason alone. This and my last t-mobile phone have been months behind with updates.
Sent from my HTC Sensation Z710e using xda premium

This has always been the case with them. I know they get the updates as in the past i have sent my phone to there repair centre and it has come back with more up to date release. If we can get them enough people to put pressure on them , I am sure we can get them to change this. As at the end of the day we are there customers and we give them our hard earned cash every month.

This is why I don't look to T-Mobile for upgrades. Thank God for XDA and the developers. Thanks to them we can enjoy the newest and updated operating systems, firmwares, and roms. Thanks to the developers we are not denied these things. I remember waiting on tmobile , then I decided to Root. I'm very happy with my decision. One can grow old waiting for tmobile.....we are very lucky to have a site like xda. I'm very happy I no longer wait for T-Mobile! Waiting can be frustrating! I completely understand your anger. I personally have given up on t mobile's support .... I went the other route . Rooting , custom roms. I just got tired of waiting.
Sent from my HTC Sensation 4G using xda premium

Me too but would be nice to know that my service provider who i pay money to is willing to support a phone i buy. Why cant they just leave it stock and not fill it full if bloatware . That way we can have the updates direct from the manufacturer. We then dont get all the crap that they find in necessary to add, which also no one is ever going to use. I pay good money to them so expect that the should provide me with the service to back it up.

OK so i thought i would ask T-mobile UK via twitter why they dont provide updates like HTC does. This was my response :
"Hi Jonathan, we don't get any info on updates until they are available on the network. Sorry."
Is it me or is this just a pathetic response, in other words they have no idea and not bothered about finding out why.
What do people think to the response ???