Database Info

uk availability

Why is the polaris available in europe, yet no sign of it in the UK?
most annoying

http://www.expansys.com/p.aspx?i=159617

bencassie said:
Why is the polaris available in europe, yet no sign of it in the UK?
most annoying
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Click to collapse
Seconded.
Rudegar said:
http://www.expansys.com/p.aspx?i=159617
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Click to collapse
You got me there for a µsecond.
http://www.expansys.com/p.aspx?i=159608

UK Availability ... from the US
It seems that On The Go Solutions are happy to ship to the UK, and they just told me they have a large batch of Cruises that are expected to clear customs tomorrow. I've ordered one - and with Fedex International Express delivery it should, if all goes well, be with me some time next week.
I'll be letting you know whether all goes well.
Jim

how much of a pain is it to fill out the international order form?
how did you send them the pdf ?

Filling in the International Order Form was not especially tedious:
1) Download as PDF.
2) Open the file, Edit->SelectAll, Edit->Copy
3) Open MS Word, Edit->Paste, then tidy up the formatting a bit
4) Paste in images of the various things they wanted images of (passport back page, credit card, signature)
5) Email the document back to them. Had to mess with the image sizes a bit, as their email gateway rejects anything bigger than 3 Mbytes.
All in all, it's probably easier to print the document, fill it in and fax it back to them - but as it happened I did not have a photocopier and a fax conveniently nearby yesterday evening.
I will let you know what happens next (and here's hoping that what happens next is the prompt arrival of a shiny new Cruise!)
Jim

thanks for the prompt response!

On The Go Solutions have just dispatched 'my' Cruise via Fedex to the UK.
Usual next step should be that I get a call from the local FedEx office at UK customs, asking for a duty/VAT payment (which can be paid by credit/debit card over the phone).
I've never really understood how they figure out the duty - it seems to depend on whether they decide the goods are stationery, electric equipment, computers, agricultural machinery, ... . Personally I think the Cruise is lovely enough to qualify as a 'work of art', but I don't suppose the Customs people will agree. Anyhow, I expect to end up having to pay about 20% (17.5% VAT and 2.5% duty).
Jim

Delivered (from On The Go) today
It has arrived - so I can confirm that getting On The Go to ship to the UK seems to work just fine.
Jim

Nice. So all n all how much was it? did you get a call from customs or..?
cheers.

i see onthego have bumped the price up now
At $879 i dont think its worth it

I think that the price was $749 or $769 just a few days ago.

Hi everyone and happy new year!
I think we just have to be patient. As everybody on this forum, I cannot wait to get this baby, but I will hold fire for another 3-4 weeks.
I contacted O2 and Orange regarding availability. Orange are looking early Feb, but will have more info next week. O2 will have stock middle of Jan, so if you're not desperate, the future is orange... or blue... or even purple?
Cheers

The networks are, probably, delaying its release which is annoying for me.

Wow I cant believe that onthegosolutions would do that but it is true. Talk about price gauging. There is no way people are going to pay nearly $900 dollars when you can just wait two or three weeks and get it for under $700.

Happy to say, I placed my order when On The Go were still showing $749 on their web-site, and they have honored that price. $879 does look pretty steep! Oh the joys of capitalism !
Anyhow, the whole process of getting the thing into the UK went pretty smoothly (note: it's a good idea to phone FedEx once they've collected the package, and make sure they have a contact phone number. If they don't have a number to call you on, then the package will just sit waiting in customs until you call them).
The Cruise they sent me has a silver fascia/button panel. It looks pretty smart.
I have just been trying out HSDPA connectivity, and got 382 kbit/sec (on T-Mobile, in central London). The combination of Google Maps and in-built GPS is also good (particularly if your sense of direction is as poor as mine!).
Jim

Has anyone spoken to T-Mobile? I know they re-branded the HTC 3300 so maybe the Polaris is one they'll pick up too. I just also looked at their UK web site and under the "Coming Soon" section it mentions: "T-Mobile Touch Plus - This great touch-screen phone allows for intuitive browsing through messages, emails and music. - Expected January - on: Pay monthly". No picture so difficult to tell if it is the Touch Cruise although it sounds like it could well be.
I also noticed a few sites (e.g. expansys) now quoting Jan 18 as the availability date for the generic HTC unit so I'm hoping that I'll be able to have one in my hands within 3 weeks although if T-Mobile are also releasing it in January then I might do some arithmetic and see if I want to upgrade to a monthly contract and get the phone that way.
T-Mobile did cripple the 3300 didn't they by disabling WiFi on the UK model? Let's hope they're not stupid enough to do that again if they are picking up the Polaris.
- Julian

T-Mobile Touch Plus
I spoke a little while ago to a guy in the T-Mobile shop in Oxford Street (London), who generally knows what's what with the T-Mobile range. He told me that the T-Mobile MDA Touch Plus is the HTC Touch Dual. He wasn't aware of any near-term plan to provide the Cruise as a T-Mobile branded handset.
So at that point I opted to take the cash alternative rather than a 'free' handset - and spent the cash on buying the phone of my dreams .
Jim

Touch Cruise availabe next week.
http://www.coolsmartphone.com/news3771.html

I have Firefox tabs permanently open on most of the UK supplier's Touch Cruise (TC) pages and I refresh them occassionally. I just saw that Expansys and PowerUpMobile changed their stock-due dates from 18th Jan to 21st Jan.
It's also interesting because, for anyone who doesn't know, there's another thread running here (entitled "Angry against HTC") that is reporting a delay until week 9 on HTC TC shipments. I assume that Expansys and PowerUpMobile changed their stock-due dates because of updated info from HTC (why else would they change the dates?) so it's interesting that they only did a 3 day slip and not all the way back to week 9.
I'm not sure what all this means but I just thought I'd report it.
- Julian

Raphael Sighted Vodafone UK

http://www.vodafonebusinessshop.co.uk/Details-Phone-HTC-Touch-Pro-3037.html
http://www.coolsmartphone.com/news4184.html

my friend who works in vodafone upgrades said the shipment date on his system says the 31st of this month, i meant to post that weeks ago but couldnt be bothered as i forgot my password lol.
hope its released on orange around the same time.

m4k said:
http://www.vodafonebusinessshop.co.uk/Details-Phone-HTC-Touch-Pro-3037.html
http://www.coolsmartphone.com/news4184.html
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Click to collapse
oh im getting all excited
watch this it will cost £200 on a £35 a month contract

bagg1234bagg said:
my friend who works in vodafone upgrades said the shipment date on his system says the 31st of this month, i meant to post that weeks ago but couldnt be bothered as i forgot my password lol.
hope its released on orange around the same time.
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Click to collapse
Anyone have any news on whether Orange are releasing at the same time ?

OregonAird said:
Anyone have any news on whether Orange are releasing at the same time ?
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Click to collapse
sorry to tell you that this phone will not be available on orange. iv had to change to t-mobile through expansys.co.uk

goodstone said:
sorry to tell you that this phone will not be available on orange. iv had to change to t-mobile through expansys.co.uk
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Click to collapse
How do you know this ????
If it true it's a shame , i'd like to stay on orange

Jonny_doe said:
How do you know this ????
If it true it's a shame , i'd like to stay on orange
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Click to collapse
Been on orange for 4 years wasnt really happy to change, but after speaking to upgrades 2 weeks ago they said that they were not doing this phone in the very near future. The guy on upgrades was surprised at this also. had to migrate to t-mobile through expansys. Very happy though since iv got the HTC handset unlocked to al networks with no network label on handset.

goodstone said:
sorry to tell you that this phone will not be available on orange. iv had to change to t-mobile through expansys.co.uk
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Click to collapse
Thats terrible news, I been with Orange for like 8 years.. I'm classed as a band 5 customer and always get the newest phones for free... I have loads of magic numbers. N!O!N!O !
When they say near furture. i'm hoping they mean it might be available next month!
I might have to stick it out and wait for the Sony X1, but not even sure if that will be available, not sure I can draw myself to the lows for the Diamond, there was just to much going for the pro...

According to the vodafone forum, the touch pro will only be available on business contracts. The reason they give is becuase the touch pro browser can not support vodafone live.

Scheduled Vodafone Touch Pro Release Date
Hi all
Just to let you all know, the Touch Pro is scheduled for release for business contracts and upgrades on the 7th September. This date is provisional and may be subject to change, though we have no reason at the moment to believe it will slip.
You can keep up to date with its release by signing up for our Touch Pro availability email alerts.
Regards,
Daz
Vodafone UK

Dazz_Vodafone said:
Hi all
Just to let you all know, the Touch Pro is scheduled for release for business contracts and upgrades on the 7th September. This date is provisional and may be subject to change, though we have no reason at the moment to believe it will slip.
You can keep up to date with its release by signing up for our Touch Pro availability email alerts.
Regards,
Daz
Vodafone UK
Click to expand...
Click to collapse
Thanks Daz, can you confirm the availability limited only to Business Contracts due to the Vodafone Live problem on the Touch Browser? If this indeed is a problem, but bear in mind the Touch Browser browser is Opera, but of course Internet Explorer is still installed on it and therefore should be ok.

OregonAird said:
Thats terrible news, I been with Orange for like 8 years.. I'm classed as a band 5 customer and always get the newest phones for free... I have loads of magic numbers. N!O!N!O !
When they say near furture. i'm hoping they mean it might be available next month!
I might have to stick it out and wait for the Sony X1, but not even sure if that will be available, not sure I can draw myself to the lows for the Diamond, there was just to much going for the pro...
Click to expand...
Click to collapse
Orange says they will be doing the sony x1. He did try to make me stay with them and wait for the X1. I think you will be waiting a long time for the PRO on Orange.

Dazz_Vodafone said:
Hi all
Just to let you all know, the Touch Pro is scheduled for release for business contracts and upgrades on the 7th September. This date is provisional and may be subject to change, though we have no reason at the moment to believe it will slip.
You can keep up to date with its release by signing up for our Touch Pro availability email alerts.
Regards,
Daz
Vodafone UK
Click to expand...
Click to collapse
Daz, do you have to be a business to get one, provide your VAT number etc?

^^ I would also like to know that, i take it that means it wont be available on normal contract ?

modd1uk said:
^^ I would also like to know that, i take it that means it wont be available on normal contract ?
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Click to collapse
If Voda are like Dell then they don't care if you use the business channels as they get the money anyway, however if their only objective is to push vodalive in everyone's face then maybe not

The touch pro is going to be people most obvious upgrade from the kaiser, which was available on a consumer contract, so why are they only offering it on a buisiness contract, if people are willing to pay on a normal consumer contract then why not take the money?

Best place to get information is from the vodafone forum.
http://forum.vodafone.co.uk/index.php?showtopic=4669&st=100&start=100
Some quotes from vodafone staff below
Vintagewhino - I'm afraid there's been no change on this device being classified as business only, although if we hear anything regarding this you'll be amongst the first to find out. Was there a particular reason you wanted to go for the Touch Pro as opposed to the Diamond?
Its not that the HTC have hardware issues, its just that they have the business firmware loaded and as such are not compatible with the consumer services
Hi intertree
I wouldn’t be able to go into the technical details of this because there aren’t any technical reasons. This is purely a Vodafone decision.
This phone is only available for business users, so if you are not a business user, unfortunately you wouldn’t be able to get this phone. You could give our sales team a call and see if there is any way around it or see if there are any other devices that are available on consumer plans that would suit your needs.

Probably because the administrative overheads from a support point of view are higher for a device like this. They may have decided this based on a high number of support calls received for the Kaiser and took the decision to offer it to a smaller but, arguably, more competent sector of their user base.

O2 UK to get Touch HD2 (AKA Leo) in October

Just spoke to an O2 rep and they said a new phone had just it their system called an HTC HD2 which was due for release towards the end of October.
I was surprised as they have never sold an HTC branded phone before. Also, O2 and their release dates are often way off, I remember phones being pushed months and months based on their original release dates.
Exciting news none the less.

Would be better to post your coment on the same Leo thread insted of creating the 6th thread regarding Leo!!
http://forum.xda-developers.com/showpost.php?p=4597999&postcount=165

There is no official Leo thread. Just one stating that it is the first decent phone by HTC in a long time. I did not want to go off topic on that thread as I was not making any comment on how good that phone was.
Perhaps as a Mod you could spend less time picking on long term users and more time creating a Leo section on the site?!?

If this is true it's fantastic news. I was angry they didn't have the TP2 available, only iPhones as an upgrade, but the Leo looks like it will piss all over the TP2.
I'll not have to upgrade to an iPhone, sell it at a reduced rate, and put the money towards the Leo now.

I recently left O2 as there was no TP2 or equivalent. I am absolutely loving my TP2 and (1) I really use the keyboard and so maybe want the phone after the LEO, and (2) its anyone's guess when they will actually release it (o2 that is).
Also, my 18 month contract for my TP2 will finish in february 2011, and so the market should be flush with new WM7 native phones.
So I am not feeling bad about not waiting.

churchwa said:
...
Perhaps as a Mod you could spend less time picking on long term users and more time creating a Leo section on the site?!?
Click to expand...
Click to collapse
He's not a mod although does like to try and "police"

Right not a Mod, just tried to let know that there are many threads regarding Leo
My apologize, it was just my point of view

crazyC said:
I recently left O2 as there was no TP2 or equivalent. I am absolutely loving my TP2 and (1) I really use the keyboard and so maybe want the phone after the LEO, and (2) its anyone's guess when they will actually release it (o2 that is).
Also, my 18 month contract for my TP2 will finish in february 2011, and so the market should be flush with new WM7 native phones.
So I am not feeling bad about not waiting.
Click to expand...
Click to collapse
Did exactly the same as you my friend. Left O2 as no TP2. Moved to Orange on an 18 month. Mine finishes March 2011. So as you, Ill get myself a Touch Pro 3 with WM7. I like my keyboard to much to switch to a HD or Diamond.

If you're stuck in a contract you could always sell your existing handset and use the money you raise to buy a new one SIM-free, then continue to use the new phone with your contract SIM.

I prefer to use the network phone insurance as I have young kids who are very adept and getting my phone when I am not looking.
I just find it easier to call up and get a replacement if something happens to it.
Can't really do that if the network has never sold the model of phone I am using.

Looks like we'll be able to get the Leo for free from o2 on a £44 18 month contract according to engadget.
http://www.engadget.com/2009/09/25/htc-leo-looking-confirmed-for-o2-uk-debut-will-be-free-on-the-r/

O2 normally rebadge their HTC phones as XDA phones like this one - XDA Guide (aka HTC Touch Cruise 09). A bit of a waste of time and money I am sure. Now that HTC is a pretty main stream brand they are maybe going to just sell them as HTC devices. Here is some more proof by the way, not sure if anyone has posted this but several blogs are showing pics of the latest O2 in store catalogue with a page for the HTC HD2: http://www.engadget.com/2009/09/30/htc-hd2-makes-first-official-appearance-in-o2-uk-catalog/

Its also coming on T-Mobile and Vodafone according to mobile phones direct :
http://www.mobilephonesdirect.co.uk/Brands/HTC/b509/n443/p27241.aspx

HTC HD2 on O2.........

Hi all,
Release date for the HD2 on O2 was yesterday, I have been trying my utmost to get hold of one of these. Does anyone know any insider information?
I seem to be getting different info from different O2 reps.
I WANT ONE NOW!

Nobody knows - but the best guess at the moment is next week at the earliest. O2 just can't seem to answer a straight question different representatives giving different answers. It could come out this afternoon but nobody knows

looks like its been delayed until november now

loomx said:
looks like its been delayed until november now
Click to expand...
Click to collapse
based on what?

Gonna phone them again. They are all saying its due this week but can't tell me when. They say only once it shows on the system can they price it etc.

Next rep has said they are conducting tests on it and it will be released on the 26th November. I am so bloody impatient!

ianmason said:
Next rep has said they are conducting tests on it and it will be released on the 26th November. I am so bloody impatient!
Click to expand...
Click to collapse
i know it's terrible waiting! i am so DESPERATE for this phone lol

Getting around all the hype, I don't think the Palm Pre has been a fantastic seller for them and I think if the HD2 drops now it will leave them with a lot of unsold Pre's.... so they are holding it back for the that reason (pure guesswork on my part).

ianmason said:
Next rep has said they are conducting tests on it and it will be released on the 26th November. I am so bloody impatient!
Click to expand...
Click to collapse
The HD2 was supposed to be "in the final stages of acceptance testing" last week.
Joezhang said:
Getting around all the hype, I don't think the Palm Pre has been a fantastic seller for them and I think if the HD2 drops now it will leave them with a lot of unsold Pre's.... so they are holding it back for the that reason (pure guesswork on my part).
Click to expand...
Click to collapse
How they expected the Pre to sell as well as their marketing implies that they expected it to, is a mystery to me - the Pre offers very little new or exciting, with the OS being the only real exception (and I've heard a wide range of opinions on the OS). The problem is, if they hold back the HD2, they're going to end up not selling many of those as most people who want one will have moved to a different network or got one unlocked (O2 is one of the worse networks now IMHO - presumably they spent all of their money on iPhone exclusivity and subsidisation rather than improving their network and offering good deals).
Why doesn't the BBC interview O2 about the HD2 instead of wasting time interviewing them about the Pre?

I agree
Joezhang said:
Getting around all the hype, I don't think the Palm Pre has been a fantastic seller for them and I think if the HD2 drops now it will leave them with a lot of unsold Pre's.... so they are holding it back for the that reason (pure guesswork on my part).
Click to expand...
Click to collapse
I think you might jus be right on that one my friend hopefully that wil teach them next time not be greedy and try to stock every handset under the sun

Yes, been pushed back to 3rd week November. However none of the reps I have spoken to are absolutely sure when it will be out, nor what the final pricing structure will be.
I am assuming they will definitely be out by December to catch the Xmas traffic.
WB

Lol,
they will be selling it on estonia at late october on early november.

T-mobile is also selling them on 6 Nov according to them. I guess O2 thinks they are special and people will wait for them

Keep an eye on this thread guys.

Ok, WHOS calling o2 everyday (Multiple times) like me?

ianmason said:
Ok, WHOS calling o2 everyday (Multiple times) like me?
Click to expand...
Click to collapse
You sad timewaster. Hassling O2 isn't going to make it arrive any sooner.

Moandal said:
You sad timewaster. Hassling O2 isn't going to make it arrive any sooner.
Click to expand...
Click to collapse
Blimey!!
Just eager to get hold of it as soon as I can.

Moandal said:
You sad timewaster. Hassling O2 isn't going to make it arrive any sooner.
Click to expand...
Click to collapse
How do you know? One of the early excuses for an ambiguous date was that O2 didn't want the HD2 to hurt Pre sales. However, there's clearly a lot more demand for the HD2 and a lot less demand for the Pre than they expected, so O2 might decide to fast-track the HD2.

Latest from o2;
I called customer services and spoke to a guy who said they will definitely be getting stock over the weekend and it will definitely be on sale on the 26th October. I have now spoken to quite a few o2 reps and none have sounded as positive as this one. He didn't even have to go and ask a supervisor/manager/buyer........
We shall see!

Dark Fire said:
How do you know? One of the early excuses for an ambiguous date was that O2 didn't want the HD2 to hurt Pre sales. However, there's clearly a lot more demand for the HD2 and a lot less demand for the Pre than they expected, so O2 might decide to fast-track the HD2.
Click to expand...
Click to collapse
Thing is, they were originally planning to launch the HD2 on 12th October, so that blows your theory out of the water. See here:
http://www.redmondpie.com/o2-uk-launching-htc-hd2-on-october-12-lkj621/
and various other news reports.
ianmason said:
Latest from o2;
I called customer services and spoke to a guy who said they will definitely be getting stock over the weekend and it will definitely be on sale on the 26th October. I have now spoken to quite a few o2 reps and none have sounded as positive as this one. He didn't even have to go and ask a supervisor/manager/buyer........
We shall see!
Click to expand...
Click to collapse
Of course he didn't have to ask a supervisor. He was just telling you what you wanted to hear so he could get you off the line and move on to the next customer with a genuine need of assistance.
I'm not trying to be nasty, but there's no way the HD2 will be on sale from O2 on Monday, when none of the e-tailers are getting it until 11th November at the earliest. So for the next month or so, why don't you be patient, leave the poor call centre staff alone and get on with enjoying your life. It's only a phone.

Why HTC treats its US customers with no respect?

I'm just feeling disappointed as HTC does not treat customers with respect and it's not offering what every other phone makers would offer - a type c to 3.5mm converter and an accurate release date, which are both costless but important to customers.
I've been a fan of HTC since I got my HD2 many years ago, but this year I'm kind of disappointed with their attitude to its fans.

I am in Canada and is like the US , I still waiting mine.

Actually, I didn't want to react to it at all. But from what you've said, I have to write it ironically. You already had $100 discount codes, we Europeans didn't even have anything like an HTC Club. You already received promotional gifts when we didn't even know there was such a thing from HTC. You didn't open your mouths back then and said all fans should get the same options/discounts, so don't complain now that things are going the other way around. Honestly: everything balances out in life, and now we have just drawn the lucky one.
In general I say here in all frankness, just leave this America first attitude at home, and think sensibly for once. It is fair that we finally enjoy the benefits that you have enjoyed for years. This year it's just Europe first. Maybe there will come a time when it will again be the other way around.
Sent from my HTC U12+ using XDA Labs

Seriously this is pretty melodramatic because you had to wait a few extra days to get a phone.. HTC never made any promises about the release date to any country. Some regions of Europe got it early, lucky them. HTC doesn't owe you ****.
Knowing HTC phones and US carriers I can almost guarantee that HTC is taking every second it can before shipping to the US to ensure full compatibility with Verizon, T-Mo, and AT&T. There have been issues with the past couple of HTC phones so it makes sense they are trying to get it right.
I am eagerly awaiting my day one pre-order too, but it will get here when it gets here. HTC isn't treating you unfairly or discriminating against you.

5m4r7ph0n36uru said:
Actually, I didn't want to react to it at all. But from what you've said, I have to write it ironically. You already had $100 discount codes, we Europeans didn't even have anything like an HTC Club. You already received promotional gifts when we didn't even know there was such a thing from HTC. You didn't open your mouths back then and said all fans should get the same options/discounts, so don't complain now that things are going the other way around. Honestly: everything balances out in life, and now we have just drawn the lucky one.
In general I say here in all frankness, just leave this America first attitude at home, and think sensibly for once. It is fair that we finally enjoy the benefits that you have enjoyed for years. This year it's just Europe first. Maybe there will come a time when it will again be the other way around.
Sent from my HTC U12+ using XDA Labs
Click to expand...
Click to collapse
Hi, I think you mistook what I said. The $100s coupons and gifts are what European customers get, not American or other regions' users. There's no HTC Club in the U.S but Europe.
I didn't mean US should get everything first. Actually I'm not American. I live and work in the US at the moment though. And I don't think I have the US first attitude.
The reason why I thought the phone would be released in the U.S first is that HTC held MeetU events in the U.S. first. I went to the one in SF and had an opportunity of getting hands on the phone, and at that time when I placed my order it said June 7th would be the release date.
I'm just feeling disappointed as HTC does not treat customers with respect and it's not offering what every other phone makers would offer - the converter and an accurate release date.

Amazon.com has had a solid release date this whole time. Originally, it was June 7 when HTC said the U12+ would ship in June. Now, Amazon says June 21 when HTC now says will ship in July. As for your other questions, HTC barely has a presence in the US anymore. When Samsung took over the market share, HTC stopped being carried in US stores (besides Sprint for the U11... and 10? I forget). I personally just don't think the US is a major priority for HTC anymore. Without being in stores, it's really difficult to move units... And maybe they stopped trying to get into US stores because it was costing more than the profit they were actually making before? The same thing happened with Blackberry. They've been struggling (as we all know) and haven't been in all US carriers either.

holz75 said:
Amazon.com has had a solid release date this whole time. Originally, it was June 7 when HTC said the U12+ would ship in June. Now, Amazon says June 21 when HTC now says will ship in July. As for your other questions, HTC barely has a presence in the US anymore. When Samsung took over the market share, HTC stopped being carried in US stores (besides Sprint for the U11... and 10? I forget). I personally just don't think the US is a major priority for HTC anymore. Without being in stores, it's really difficult to move units... And maybe they stopped trying to get into US stores because it was costing more than the profit they were actually making before? The same thing happened with Blackberry. They've been struggling (as we all know) and haven't been in all US carriers either.
Click to expand...
Click to collapse
the only reason they arnt a main flagship carrier in the US is because of bad/lack of advertising while samsung constanly has consistent S series phone line while HTC has been all over the place with naming of phones and Samsung runs ads on television and youtube constanly, HTC just needs better marketing out in the US market, also my few cents here but can all the EU/Germany people cool down when someone from US posts they have a right in their own country to speak freely no matter how you may view their thoughts, so plz be respectful, all the original poster was saying how he feels that germany and all the EU markets are getting the phones first when the US market still hasnt gotten theirs still and even im kinda sad about that as well, it has nothing to do with entilement it has to do with a sense of fairness

holz75 said:
Amazon.com has had a solid release date this whole time. Originally, it was June 7 when HTC said the U12+ would ship in June. Now, Amazon says June 21 when HTC now says will ship in July. As for your other questions, HTC barely has a presence in the US anymore. When Samsung took over the market share, HTC stopped being carried in US stores (besides Sprint for the U11... and 10? I forget). I personally just don't think the US is a major priority for HTC anymore. Without being in stores, it's really difficult to move units... And maybe they stopped trying to get into US stores because it was costing more than the profit they were actually making before? The same thing happened with Blackberry. They've been struggling (as we all know) and haven't been in all US carriers either.
Click to expand...
Click to collapse
Amazon still says June 21 for ship date - I just checked- at least in the US

315649477 said:
USA is one of the regions where HTC U12+ was earliest announced and the SF and NYC MeetU events were the first two chances where fans had the opportunity of getting hands on the new phone. I thought HTC would treat US customers seriously, but by now it has done everything to make us unhappy instead.
1. European fans have been receiving their phones since last week or earlier, but in the US there's not even an accurate date.
2. European HTC Club members enjoy a fairly good discount, while US TeamHTC members get nothing at all.
3. European HTC Club members get a types-c to 3.5mm converter for free, but US customers will have to buy one by their own...
I really can't understand HTC's marketing strategy. At least it should treat all customers equally, right?
I've been a fan of HTC since I got my HD2 many years ago, but this year I'm kind of disappointed with their attitude to its fans.
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Before I cancelled my preorder, I was to pay £629 with the HTC club discount. With a quick search online, $799.99 is £608. So that pays for the free dongle we get.
As for customer support, my bank card was cloned, and HTC have been just about useless helping me change it to my new card, so I won't get my preorder at all, so I cancelled it. At least I emailed them to cancel it and they haven't replied.
I agree customers should be treated equally where possible, but unfortunately HTC are almost sunk and doesn't seem they have the means to do so anymore.

315649477 said:
Hi, I think you mistook what I said. The $100s coupons and gifts are what European customers get, not American or other regions' users. There's no HTC Club in the U.S but Europe.
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There seems to be a missunderstanding between the two of you. The HTC Club discount for the U12+ is the first discount many countries have ever gotten in Europe. The US, on the other hand, got several discounts and gifts*, in the past. That's what @5m4r7ph0n36uru is referring to.
* these are only the first three examples I could find via google

this shouldn't be any surprise, HTC is pulling out of the US market...no longer carried by any of the carriers & not even supported on Sprint. HTC canned most of their US employees.
Enjoy a new HTC product in the US while you can, the end is near!

OMJ said:
this shouldn't be any surprise, HTC is pulling out of the US market...no longer carried by any of the carriers & not even supported on Sprint. HTC canned most of their US employees.
Enjoy a new HTC product in the US while you can, the end is near!
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I think the network situation is gonna get better with tmobile/sprint merger as everyone has moved to GSM from CDMA and sprint is the last remaining CDMA carrier so i only expect things to get better after its finalized as i used to be on sprint and am happy with tmobile, i didnt make the move right away tho i tried at&t/criket wireless and it sucked and turned out to be more expensive when u want data, where tmobile im part of a company plan and get "unlimited" data where i only got slowed down if i needed to tether from an isp internet outage and was downloading games from steam but when i was it was usable after that still and phone call coverage wise its more usable than when i was on sprints, also are you gonna be making a debloated rom OMJ for this phone really liked the bad boyz rom for when i had the M7 when i had sprint?

kickyoace said:
I think the network situation is gonna get better with tmobile/sprint merger as everyone has moved to GSM from CDMA and sprint is the last remaining CDMA carrier so i only expect things to get better after its finalized as i used to be on sprint and am happy with tmobile, i didnt make the move right away tho i tried at&t/criket wireless and it sucked and turned out to be more expensive when u want data, where tmobile im part of a company plan and get "unlimited" data where i only got slowed down if i needed to tether from an isp internet outage and was downloading games from steam but when i was it was usable after that still and phone call coverage wise its more usable than when i was on sprints, also are you gonna be making a debloated rom OMJ for this phone really liked the bad boyz rom for when i had the M7 when i had sprint?
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Sorry, no. I have no plans at the moment to buy the u12
Sent from my HTC U11 using XDA Labs

Flippy498 said:
There seems to be a missunderstanding between the two of you. The HTC Club discount for the U12+ is the first discount many countries have ever gotten in Europe. The US, on the other hand, got severaldiscountsand gifts*, in the past. That's what @5m4r7ph0n36uru is referring to.
* these are only the first three examples I could find via google
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Thanks @Flippy498 for clearing that one up. It's exactly what I wanted to state. Didn't want to attack anyone personally, or things like that. Just help clearing up what has been the case for years and is seemingly changing currently.
Sent from my HTC U12+ using XDA Labs

5m4r7ph0n36uru said:
Thanks @Flinny498 for clearing that one up. It's exactly what I wanted to state. Didn't want to attack anyone personally, or things like that. Just help clearing up what has been the case for years and is seemingly changing currently.
Sent from my HTC U12+ using XDA Labs
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I don't think you meant Flinny.... I don't have a u12+ and currently am not planning on getting one. Not that I don't like the look of it but 24 month contracts...... and I have no REAL need for a new phone yet, at least enough to warrant buying one outright

Flinny said:
I don't think you meant Flinny.... I don't have a u12+ and currently am not planning on getting one. Not that I don't like the look of it but 24 month contracts...... and I have no REAL need for a new phone yet, at least enough to warrant buying one outright
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Yeah sorry my T9 swapped Flippy with your name somehow.
Sent from my HTC U12+ using XDA Labs

Well shipping is a joke. People ordered from Amazon is getting on hold or out of stock.
Sent from my BKL-L04 using Tapatalk

x1tymez said:
Well shipping is a joke. People ordered from Amazon is getting on hold or out of stock.
Sent from my BKL-L04 using Tapatalk
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The problem is no one at Amazon knows where the June 21 date came from. It's never been in stock to begin with!

holz75 said:
The problem is no one at Amazon knows where the June 21 date came from. It's never been in stock to begin with!
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They did received first shipment, but not enough. At least what they told me. Lol.
If they don't ship next week. I'll cancel and move to something else.
Sent from my BKL-L04 using Tapatalk

x1tymez said:
They did received first shipment, but not enough. At least what they told me. Lol.
If they don't ship next week. I'll cancel and move to something else.
Sent from my BKL-L04 using Tapatalk
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Well, every person I spoke to there said they never had it in stock. In any event, all we can do is wait.