I'm just feeling disappointed as HTC does not treat customers with respect and it's not offering what every other phone makers would offer - a type c to 3.5mm converter and an accurate release date, which are both costless but important to customers.
I've been a fan of HTC since I got my HD2 many years ago, but this year I'm kind of disappointed with their attitude to its fans.
I am in Canada and is like the US , I still waiting mine.
Actually, I didn't want to react to it at all. But from what you've said, I have to write it ironically. You already had $100 discount codes, we Europeans didn't even have anything like an HTC Club. You already received promotional gifts when we didn't even know there was such a thing from HTC. You didn't open your mouths back then and said all fans should get the same options/discounts, so don't complain now that things are going the other way around. Honestly: everything balances out in life, and now we have just drawn the lucky one.
In general I say here in all frankness, just leave this America first attitude at home, and think sensibly for once. It is fair that we finally enjoy the benefits that you have enjoyed for years. This year it's just Europe first. Maybe there will come a time when it will again be the other way around.
Sent from my HTC U12+ using XDA Labs
Seriously this is pretty melodramatic because you had to wait a few extra days to get a phone.. HTC never made any promises about the release date to any country. Some regions of Europe got it early, lucky them. HTC doesn't owe you ****.
Knowing HTC phones and US carriers I can almost guarantee that HTC is taking every second it can before shipping to the US to ensure full compatibility with Verizon, T-Mo, and AT&T. There have been issues with the past couple of HTC phones so it makes sense they are trying to get it right.
I am eagerly awaiting my day one pre-order too, but it will get here when it gets here. HTC isn't treating you unfairly or discriminating against you.
5m4r7ph0n36uru said:
Actually, I didn't want to react to it at all. But from what you've said, I have to write it ironically. You already had $100 discount codes, we Europeans didn't even have anything like an HTC Club. You already received promotional gifts when we didn't even know there was such a thing from HTC. You didn't open your mouths back then and said all fans should get the same options/discounts, so don't complain now that things are going the other way around. Honestly: everything balances out in life, and now we have just drawn the lucky one.
In general I say here in all frankness, just leave this America first attitude at home, and think sensibly for once. It is fair that we finally enjoy the benefits that you have enjoyed for years. This year it's just Europe first. Maybe there will come a time when it will again be the other way around.
Sent from my HTC U12+ using XDA Labs
Click to expand...
Click to collapse
Hi, I think you mistook what I said. The $100s coupons and gifts are what European customers get, not American or other regions' users. There's no HTC Club in the U.S but Europe.
I didn't mean US should get everything first. Actually I'm not American. I live and work in the US at the moment though. And I don't think I have the US first attitude.
The reason why I thought the phone would be released in the U.S first is that HTC held MeetU events in the U.S. first. I went to the one in SF and had an opportunity of getting hands on the phone, and at that time when I placed my order it said June 7th would be the release date.
I'm just feeling disappointed as HTC does not treat customers with respect and it's not offering what every other phone makers would offer - the converter and an accurate release date.
Amazon.com has had a solid release date this whole time. Originally, it was June 7 when HTC said the U12+ would ship in June. Now, Amazon says June 21 when HTC now says will ship in July. As for your other questions, HTC barely has a presence in the US anymore. When Samsung took over the market share, HTC stopped being carried in US stores (besides Sprint for the U11... and 10? I forget). I personally just don't think the US is a major priority for HTC anymore. Without being in stores, it's really difficult to move units... And maybe they stopped trying to get into US stores because it was costing more than the profit they were actually making before? The same thing happened with Blackberry. They've been struggling (as we all know) and haven't been in all US carriers either.
holz75 said:
Amazon.com has had a solid release date this whole time. Originally, it was June 7 when HTC said the U12+ would ship in June. Now, Amazon says June 21 when HTC now says will ship in July. As for your other questions, HTC barely has a presence in the US anymore. When Samsung took over the market share, HTC stopped being carried in US stores (besides Sprint for the U11... and 10? I forget). I personally just don't think the US is a major priority for HTC anymore. Without being in stores, it's really difficult to move units... And maybe they stopped trying to get into US stores because it was costing more than the profit they were actually making before? The same thing happened with Blackberry. They've been struggling (as we all know) and haven't been in all US carriers either.
Click to expand...
Click to collapse
the only reason they arnt a main flagship carrier in the US is because of bad/lack of advertising while samsung constanly has consistent S series phone line while HTC has been all over the place with naming of phones and Samsung runs ads on television and youtube constanly, HTC just needs better marketing out in the US market, also my few cents here but can all the EU/Germany people cool down when someone from US posts they have a right in their own country to speak freely no matter how you may view their thoughts, so plz be respectful, all the original poster was saying how he feels that germany and all the EU markets are getting the phones first when the US market still hasnt gotten theirs still and even im kinda sad about that as well, it has nothing to do with entilement it has to do with a sense of fairness
holz75 said:
Amazon.com has had a solid release date this whole time. Originally, it was June 7 when HTC said the U12+ would ship in June. Now, Amazon says June 21 when HTC now says will ship in July. As for your other questions, HTC barely has a presence in the US anymore. When Samsung took over the market share, HTC stopped being carried in US stores (besides Sprint for the U11... and 10? I forget). I personally just don't think the US is a major priority for HTC anymore. Without being in stores, it's really difficult to move units... And maybe they stopped trying to get into US stores because it was costing more than the profit they were actually making before? The same thing happened with Blackberry. They've been struggling (as we all know) and haven't been in all US carriers either.
Click to expand...
Click to collapse
Amazon still says June 21 for ship date - I just checked- at least in the US
315649477 said:
USA is one of the regions where HTC U12+ was earliest announced and the SF and NYC MeetU events were the first two chances where fans had the opportunity of getting hands on the new phone. I thought HTC would treat US customers seriously, but by now it has done everything to make us unhappy instead.
1. European fans have been receiving their phones since last week or earlier, but in the US there's not even an accurate date.
2. European HTC Club members enjoy a fairly good discount, while US TeamHTC members get nothing at all.
3. European HTC Club members get a types-c to 3.5mm converter for free, but US customers will have to buy one by their own...
I really can't understand HTC's marketing strategy. At least it should treat all customers equally, right?
I've been a fan of HTC since I got my HD2 many years ago, but this year I'm kind of disappointed with their attitude to its fans.
Click to expand...
Click to collapse
Before I cancelled my preorder, I was to pay £629 with the HTC club discount. With a quick search online, $799.99 is £608. So that pays for the free dongle we get.
As for customer support, my bank card was cloned, and HTC have been just about useless helping me change it to my new card, so I won't get my preorder at all, so I cancelled it. At least I emailed them to cancel it and they haven't replied.
I agree customers should be treated equally where possible, but unfortunately HTC are almost sunk and doesn't seem they have the means to do so anymore.
315649477 said:
Hi, I think you mistook what I said. The $100s coupons and gifts are what European customers get, not American or other regions' users. There's no HTC Club in the U.S but Europe.
Click to expand...
Click to collapse
There seems to be a missunderstanding between the two of you. The HTC Club discount for the U12+ is the first discount many countries have ever gotten in Europe. The US, on the other hand, got several discounts and gifts*, in the past. That's what @5m4r7ph0n36uru is referring to.
* these are only the first three examples I could find via google
this shouldn't be any surprise, HTC is pulling out of the US market...no longer carried by any of the carriers & not even supported on Sprint. HTC canned most of their US employees.
Enjoy a new HTC product in the US while you can, the end is near!
OMJ said:
this shouldn't be any surprise, HTC is pulling out of the US market...no longer carried by any of the carriers & not even supported on Sprint. HTC canned most of their US employees.
Enjoy a new HTC product in the US while you can, the end is near!
Click to expand...
Click to collapse
I think the network situation is gonna get better with tmobile/sprint merger as everyone has moved to GSM from CDMA and sprint is the last remaining CDMA carrier so i only expect things to get better after its finalized as i used to be on sprint and am happy with tmobile, i didnt make the move right away tho i tried at&t/criket wireless and it sucked and turned out to be more expensive when u want data, where tmobile im part of a company plan and get "unlimited" data where i only got slowed down if i needed to tether from an isp internet outage and was downloading games from steam but when i was it was usable after that still and phone call coverage wise its more usable than when i was on sprints, also are you gonna be making a debloated rom OMJ for this phone really liked the bad boyz rom for when i had the M7 when i had sprint?
kickyoace said:
I think the network situation is gonna get better with tmobile/sprint merger as everyone has moved to GSM from CDMA and sprint is the last remaining CDMA carrier so i only expect things to get better after its finalized as i used to be on sprint and am happy with tmobile, i didnt make the move right away tho i tried at&t/criket wireless and it sucked and turned out to be more expensive when u want data, where tmobile im part of a company plan and get "unlimited" data where i only got slowed down if i needed to tether from an isp internet outage and was downloading games from steam but when i was it was usable after that still and phone call coverage wise its more usable than when i was on sprints, also are you gonna be making a debloated rom OMJ for this phone really liked the bad boyz rom for when i had the M7 when i had sprint?
Click to expand...
Click to collapse
Sorry, no. I have no plans at the moment to buy the u12
Sent from my HTC U11 using XDA Labs
Flippy498 said:
There seems to be a missunderstanding between the two of you. The HTC Club discount for the U12+ is the first discount many countries have ever gotten in Europe. The US, on the other hand, got severaldiscountsand gifts*, in the past. That's what @5m4r7ph0n36uru is referring to.
* these are only the first three examples I could find via google
Click to expand...
Click to collapse
Thanks @Flippy498 for clearing that one up. It's exactly what I wanted to state. Didn't want to attack anyone personally, or things like that. Just help clearing up what has been the case for years and is seemingly changing currently.
Sent from my HTC U12+ using XDA Labs
5m4r7ph0n36uru said:
Thanks @Flinny498 for clearing that one up. It's exactly what I wanted to state. Didn't want to attack anyone personally, or things like that. Just help clearing up what has been the case for years and is seemingly changing currently.
Sent from my HTC U12+ using XDA Labs
Click to expand...
Click to collapse
I don't think you meant Flinny.... I don't have a u12+ and currently am not planning on getting one. Not that I don't like the look of it but 24 month contracts...... and I have no REAL need for a new phone yet, at least enough to warrant buying one outright
Flinny said:
I don't think you meant Flinny.... I don't have a u12+ and currently am not planning on getting one. Not that I don't like the look of it but 24 month contracts...... and I have no REAL need for a new phone yet, at least enough to warrant buying one outright
Click to expand...
Click to collapse
Yeah sorry my T9 swapped Flippy with your name somehow.
Sent from my HTC U12+ using XDA Labs
Well shipping is a joke. People ordered from Amazon is getting on hold or out of stock.
Sent from my BKL-L04 using Tapatalk
x1tymez said:
Well shipping is a joke. People ordered from Amazon is getting on hold or out of stock.
Sent from my BKL-L04 using Tapatalk
Click to expand...
Click to collapse
The problem is no one at Amazon knows where the June 21 date came from. It's never been in stock to begin with!
holz75 said:
The problem is no one at Amazon knows where the June 21 date came from. It's never been in stock to begin with!
Click to expand...
Click to collapse
They did received first shipment, but not enough. At least what they told me. Lol.
If they don't ship next week. I'll cancel and move to something else.
Sent from my BKL-L04 using Tapatalk
x1tymez said:
They did received first shipment, but not enough. At least what they told me. Lol.
If they don't ship next week. I'll cancel and move to something else.
Sent from my BKL-L04 using Tapatalk
Click to expand...
Click to collapse
Well, every person I spoke to there said they never had it in stock. In any event, all we can do is wait.
Related
Hi all,
Release date for the HD2 on O2 was yesterday, I have been trying my utmost to get hold of one of these. Does anyone know any insider information?
I seem to be getting different info from different O2 reps.
I WANT ONE NOW!
Nobody knows - but the best guess at the moment is next week at the earliest. O2 just can't seem to answer a straight question different representatives giving different answers. It could come out this afternoon but nobody knows
looks like its been delayed until november now
loomx said:
looks like its been delayed until november now
Click to expand...
Click to collapse
based on what?
Gonna phone them again. They are all saying its due this week but can't tell me when. They say only once it shows on the system can they price it etc.
Next rep has said they are conducting tests on it and it will be released on the 26th November. I am so bloody impatient!
ianmason said:
Next rep has said they are conducting tests on it and it will be released on the 26th November. I am so bloody impatient!
Click to expand...
Click to collapse
i know it's terrible waiting! i am so DESPERATE for this phone lol
Getting around all the hype, I don't think the Palm Pre has been a fantastic seller for them and I think if the HD2 drops now it will leave them with a lot of unsold Pre's.... so they are holding it back for the that reason (pure guesswork on my part).
ianmason said:
Next rep has said they are conducting tests on it and it will be released on the 26th November. I am so bloody impatient!
Click to expand...
Click to collapse
The HD2 was supposed to be "in the final stages of acceptance testing" last week.
Joezhang said:
Getting around all the hype, I don't think the Palm Pre has been a fantastic seller for them and I think if the HD2 drops now it will leave them with a lot of unsold Pre's.... so they are holding it back for the that reason (pure guesswork on my part).
Click to expand...
Click to collapse
How they expected the Pre to sell as well as their marketing implies that they expected it to, is a mystery to me - the Pre offers very little new or exciting, with the OS being the only real exception (and I've heard a wide range of opinions on the OS). The problem is, if they hold back the HD2, they're going to end up not selling many of those as most people who want one will have moved to a different network or got one unlocked (O2 is one of the worse networks now IMHO - presumably they spent all of their money on iPhone exclusivity and subsidisation rather than improving their network and offering good deals).
Why doesn't the BBC interview O2 about the HD2 instead of wasting time interviewing them about the Pre?
I agree
Joezhang said:
Getting around all the hype, I don't think the Palm Pre has been a fantastic seller for them and I think if the HD2 drops now it will leave them with a lot of unsold Pre's.... so they are holding it back for the that reason (pure guesswork on my part).
Click to expand...
Click to collapse
I think you might jus be right on that one my friend hopefully that wil teach them next time not be greedy and try to stock every handset under the sun
Yes, been pushed back to 3rd week November. However none of the reps I have spoken to are absolutely sure when it will be out, nor what the final pricing structure will be.
I am assuming they will definitely be out by December to catch the Xmas traffic.
WB
Lol,
they will be selling it on estonia at late october on early november.
T-mobile is also selling them on 6 Nov according to them. I guess O2 thinks they are special and people will wait for them
Keep an eye on this thread guys.
Ok, WHOS calling o2 everyday (Multiple times) like me?
ianmason said:
Ok, WHOS calling o2 everyday (Multiple times) like me?
Click to expand...
Click to collapse
You sad timewaster. Hassling O2 isn't going to make it arrive any sooner.
Moandal said:
You sad timewaster. Hassling O2 isn't going to make it arrive any sooner.
Click to expand...
Click to collapse
Blimey!!
Just eager to get hold of it as soon as I can.
Moandal said:
You sad timewaster. Hassling O2 isn't going to make it arrive any sooner.
Click to expand...
Click to collapse
How do you know? One of the early excuses for an ambiguous date was that O2 didn't want the HD2 to hurt Pre sales. However, there's clearly a lot more demand for the HD2 and a lot less demand for the Pre than they expected, so O2 might decide to fast-track the HD2.
Latest from o2;
I called customer services and spoke to a guy who said they will definitely be getting stock over the weekend and it will definitely be on sale on the 26th October. I have now spoken to quite a few o2 reps and none have sounded as positive as this one. He didn't even have to go and ask a supervisor/manager/buyer........
We shall see!
Dark Fire said:
How do you know? One of the early excuses for an ambiguous date was that O2 didn't want the HD2 to hurt Pre sales. However, there's clearly a lot more demand for the HD2 and a lot less demand for the Pre than they expected, so O2 might decide to fast-track the HD2.
Click to expand...
Click to collapse
Thing is, they were originally planning to launch the HD2 on 12th October, so that blows your theory out of the water. See here:
http://www.redmondpie.com/o2-uk-launching-htc-hd2-on-october-12-lkj621/
and various other news reports.
ianmason said:
Latest from o2;
I called customer services and spoke to a guy who said they will definitely be getting stock over the weekend and it will definitely be on sale on the 26th October. I have now spoken to quite a few o2 reps and none have sounded as positive as this one. He didn't even have to go and ask a supervisor/manager/buyer........
We shall see!
Click to expand...
Click to collapse
Of course he didn't have to ask a supervisor. He was just telling you what you wanted to hear so he could get you off the line and move on to the next customer with a genuine need of assistance.
I'm not trying to be nasty, but there's no way the HD2 will be on sale from O2 on Monday, when none of the e-tailers are getting it until 11th November at the earliest. So for the next month or so, why don't you be patient, leave the poor call centre staff alone and get on with enjoying your life. It's only a phone.
So I've been tweaking out about this damn phone and finally called Best Buy. I was told very firmly "Pre-orders are being accepted tomorrow (Sunday) for $50, first come first serve, and the phone is scheduled to be released on Valentines Day".
No bull****, I didn't have to play dumb, just simply asked if I could come in and buy the Thunderbolt tomorrow.
So Best Buy is clearly rolling hard on their own with this phone while VZW is hush hush. Clearly it's possible it could be pushed back, but at the very least pre orders will be starting tomorrow. Which is pretty dope.
See y'all at Best Buy.
once pre-orders start at best buy products typicaly launch soon.
also this is old news
I know I know I just feel powerful for calling and getting concrete info
Sent from my FroyoEris using XDA App
Nevermind.... I can't bill the upgrade phone to verizon. I am looking to get two of them one for me and my girlfriend.
So hopefully I can get it from verizon without it being sold out.
You can't preorder if its an upgrade????
Sent from my FroyoEris using XDA App
atpjoe said:
You can't preorder if its an upgrade????
Sent from my FroyoEris using XDA App
Click to expand...
Click to collapse
Who said that?
That's what I got out of coolsilvers post...I could've misinterpreted
Sent from my FroyoEris using XDA App
I think he said he couldn't bill the upgrade to VZW if he got it at BB.
Sent by my Droid Incredible
yea if you buy it at best buy you pay the price of the phone to best buy
nice news lmao
"First come, first serve" - Makes no sense on a pre-order. Your not getting anything tomorrow...they are PRE ordering yours. So, you definitely will get one if you pre-order.
I think they only can receive a certain amount of them so it seems to make sense.
Sent from my FroyoEris using XDA App
first come first serve as in pre-orders get priority in getting the phone, and they won't hold a pre-order sale for you
I pre ordered and no one had even tried when I got there. Literally the first on to pre order :-D
Sent from my Incredible using XDA App
atpjoe said:
So I've been tweaking out about this damn phone and finally called Best Buy. I was told very firmly "Pre-orders are being accepted tomorrow (Sunday) for $50, first come first serve, and the phone is scheduled to be released on Valentines Day".
No bull****, I didn't have to play dumb, just simply asked if I could come in and buy the Thunderbolt tomorrow.
So Best Buy is clearly rolling hard on their own with this phone while VZW is hush hush. Clearly it's possible it could be pushed back, but at the very least pre orders will be starting tomorrow. Which is pretty dope.
See y'all at Best Buy.
Click to expand...
Click to collapse
Cool. I preordered mine today at BB and they told me that I could pick it up on Valentine's day as well.
Sent from my PG06100 using XDA App
Eh, I'm waiting till Verizon has it, i asked BestBuy if they did 1 year contracts or full retail price if you can't upgrade and the answer to both was nope.
i did confirm though that they do have accessories already on sale, like the ones leaked on AndroidCentral by Platinum Series (aka Seidio)
also, don't go by any handset reviews until after HTC's MWC event, i have a feeling some features are hidden to preview blogs until its announced, namely the Htcsense.com features which are currently not working on preview handsets. Pocketnow seems to be having similiar problems with the Inspire 4G saying that it doesn't have access to download anything from the website hub. i think its because:
1. The website isn't fully launched yet nor does it have either of these phones as supported phones on the website, Yet.
2. HTC is likely to launch the new website on the 13th, the same date as the launch of Inspire and there event at MWC where its likely they'll announce new features for the website too (one can only dream anyway, if you recall the teasers in December early November they were touting regarding music and video support via the cloud, aka Htcsense.com which was later confirmed as an upcoming feature. and with Verizon touting media playback as a feature for LTE handsets, alongside of Netflix and other media features via LTE.
We can only hope that the launch event is soon and that the Thunderbolt gets a proper launch, they screwed up on the Droid Incredible launch and didn't support it at all, so i hope since this being there first 4G phone that we'll see huge support from Verizon and third parties.
superchilpil said:
I pre ordered and no one had even tried when I got there. Literally the first on to pre order :-D
Sent from my Incredible using XDA App
Click to expand...
Click to collapse
Same here. Actually, I was the one that made them aware that the TB was going on pre-sale to day. They said they were so busy getting the iphone ready that they had no clue the TB was going on pre-sale. HA!
NCX Designs said:
Eh, I'm waiting till Verizon has it, i asked BestBuy if they did 1 year contracts or full retail price if you can't upgrade and the answer to both was nope
Click to expand...
Click to collapse
Every phone at BB can be purchased outright without a contract. Don't let a misinformed salesperson tell you otherwise.
jimmypopulous said:
Every phone at BB can be purchased outright without a contract. Don't let a misinformed salesperson tell you otherwise.
Click to expand...
Click to collapse
thats good to know, although when i even asked them if Verizon will be getting it too or if it'll be an exclusive (just for kicks) they answered "to be honest, i don't know for sure at this point but so far yes its an exclusive" and they also added that "even with Verizon i know that some of there upcoming handsets they won't allow you to get a 1 year contract" lol can you see through that bunch of bull or is there not enough two-ply to wipe it away, i never was a fan of bestbuy's salespeople, they lie through there asses just to get a sale.
does anyone know if you can put down more than $50 towards the purchase if your going to be paying full retail?
NCX Designs said:
thats good to know, although when i even asked them if Verizon will be getting it too or if it'll be an exclusive (just for kicks) they answered "to be honest, i don't know for sure at this point but so far yes its an exclusive" and they also added that "even with Verizon i know that some of there upcoming handsets they won't allow you to get a 1 year contract" lol can you see through that bunch of bull or is there not enough two-ply to wipe it away, i never was a fan of bestbuy's salespeople, they lie through there asses just to get a sale.
does anyone know if you can put down more than $50 towards the purchase if your going to be paying full retail?
Click to expand...
Click to collapse
Yes but you will be given two giftcards, because the first can only be pre-loaded with 50 dollars with the sku they scan.
Also most all phones can be sold outright. But during a phones initial launch best buy reserves the right to sell phones only to customers do upgrades/new activations. That's why I told people to confirm with the store they bought from as if they can buy it out right.
The best buy store i pre ordered at said it will still be selling on the 17th!! An they will not be selling in the verizon store same day!!!!
BestBuy has an exclusive on launch date!
This from the Verizon Rep at BestBuy this morning just a few minutes ago. Agao the tore i went to hd them in stock!!!! I played with one.
BigBonkers said:
This from the Verizon Rep at BestBuy this morning just a few minutes ago. Agao the tore i went to hd them in stock!!!! I played with one.
Click to expand...
Click to collapse
Thanks for the tip. Was the screen plastic?
No its Glass! I would never consider a plastic screen.
Sense seemed to fly. best looking phone ive ever played with. But in the end if the 4g is not $30 unlimited like i was told i will be skipping this and getting an iPhone. The only that makes me getting android worth it is unlimited 4g.
I still think iphone is the most complete phone. But i will be getting the thunderbolt just for the 4g.
BigBonkers said:
No its Glass! I would never consider a plastic screen.
Click to expand...
Click to collapse
Good to know its glass. Good sign.
Called the local Best Buy and they are telling me they do not have a release date set. Checked more into verizon and was told that HTC has posted an information block on the phone till march 31st. Found on engadget an article about a picture block and because of posting rules I am not allowed to post the link. Horray for spam control rules.
I am hoping next week would be the time but verizon and Best Buy are reporting that they do not have a release date and that "soon" is all they know. Was told soon for verizon could be a week to 6 weeks.
All speculation, trust no one
Only when there is a public anouncement is when we will truly know
Sent from my Incredible using XDA App
Would be nice if they would give details outside of "we will be selling this phone but, we won't tell you the release date". They should have announced it's release along with the date.
ramodil said:
Would be nice if they would give details outside of "we will be selling this phone but, we won't tell you the release date". They should have announced it's release along with the date.
Click to expand...
Click to collapse
I agree, maybe they are waiting to see if its worth selling the 14th/17th because of a dud in iphone sales
Or is the iphone is a hit (which it is not) then they would post pone the TB
all speculation though
one thing i think is funny that the Verizon Iphone is becoming a dud. most people who wanted a iphone already switched to ATT so whats the big deal about getting wht someone already had for awhile
I think if you're going to offer pre-order(Best Buy), then you'd better have a hard launch date. Offering pre-orders without one is a poor business practice.
Oh great more rumors about launch dates...
bmcclure937 said:
Oh great more rumors about launch dates...
Click to expand...
Click to collapse
I agree. No offense to the OP but we need to stop making these threads. Its just going to be harder to find information in the General thread when the device is released. Having 20 release date threads is kinda pointless.
Wait till its released, the development section is going to be flooded with requests for roms
Sent from my Incredible using XDA App
I agree with you on the multiple threads , but I doubt if anyone will be in the dark the day the phone is released.
Sent by my Droid Incredible
superchilpil said:
Wait till its released, the development section is going to be flooded with requests for roms
Sent from my Incredible using XDA App
Click to expand...
Click to collapse
This. For certain.
BigBonkers said:
I still think iphone is the most complete phone. But i will be getting the thunderbolt just for the 4g.
Click to expand...
Click to collapse
No flames for this comment yet?!?!
The iPhone is far from complete friend. It may be pretty and polished... and what it does, it does well, but complete isn't a word I'd use. Imagine using your phone all the time with your app drawer open and no access to your notification bar pull-down... there you go, an iPhone OS...
Guys I just prefer the iphone, but am still getting the thunderbolt because of the 4G.
And also as i stated before the bestbuy store i preordered at had them in stock a whole closet full!!! And will sell to me on that date.
BigBonkers said:
Guys I just prefer the iphone, but am still getting the thunderbolt because of the 4G.
And also as i stated before the bestbuy store i preordered at had them in stock a whole closet full!!! And will sell to me on that date.
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Every single BB employee that has posted on the forums has said none of the stores have gotten any stock in at all yet. Also why in the world would BB release the phone on the 17th? That is a Thursday and no one has ever heard that date mentioned by any of the sources out there. It has always been either the 14th or the 24th, the date makes no sense.
Hmm every BB employee? Wow thats amazing!
Funny in these forums ive posted the STORE LOCATION, CITY AND STATE.
But i guess your right.
ska.t73 said:
Every single BB employee that has posted on the forums has said none of the stores have gotten any stock in at all yet. Also why in the world would BB release the phone on the 17th? That is a Thursday and no one has ever heard that date mentioned by any of the sources out there. It has always been either the 14th or the 24th, the date makes no sense.
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The 17th is only relevant due to Verizons habit of releasing on Thursdays. Highly unlikely that that's the date. IMO if it were the 14th, we clearly would've heard officially about it by now. If it were the 17th, same thing. 24th...well I think we need to heard about it sometime next week, sooner rather than later for that to be plausible. I just don't see it being released without some sort of ad campaign prior. Until I see ad's I am being pessimistic.
You know what im changing my tune , you right. Its not out till its out. Theres no point sweating it. If i get it when i assume im happy if not....oh well.
Been into two stores now looking at the one x and when the rep asks how they can help me I tell them I am there to look at the one x and they don't say another word after that. It's too bad cause I really want to try and talk one of them into selling me one early. It almost seems like they brave no idea about them at all. I asked if they had a gray one I could look at and the girl today looked at me like I had three heads.
Sent from my Desire HD using XDA
Yeah its pretty much the same here, hell most don't even know they have a demo model up, and it's funny how they keep telling me that's its not out yet
Sent from my SGH-I897 using Tapatalk
Yeah, same thing here. I spotted the phone from across the store, and when the lady asked if she could help I told her I was here to look at the HOX, she ignored that and thought I was talking about the Beats radio that it was attached to.
My local store kept trying to lead me to the ifruit 4s display lol.
Sent from a little blue planet, third from the sun.
I called two local AT&T stores this morning. One said they had a demo unit on the floor. The other said I could play with one if I came in.
I went to the store that said I could play with one and a sales rep handed me his. Said he had had it for a week. It was the white model. It was pretty dirty. I hope that isn't common.
I'll post my impression plus pics once I hit 8 posts. I'll be posting a link to where I wrote about the One X in a different forum.
Called my AT&T store this morning, they said they had it out on display. Went in tonight after school, and they guy said something about how it "wasn't released yet" and it had been "pulled by corporate" or something and they weren't allowed to have them out on display until the 6th. Shady as hell, and now I don't know if I want to pre-order and pick it up there, who knows what's going on with those idiots?
the manager at my local corp. store let me check it out then said "just pretend that you didn't see it yet"
blairh said:
I went to the store that said I could play with one and a sales rep handed me his. Said he had had it for a week. It was the white model. It was pretty dirty. I hope that isn't common.
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Some people just don't touch the phone with dirty hands and then never wipe off the phone... Lol. I've been one to text while eating pizza, I'll make sure not to do it with my HOX
They work on commission. They aren't going to help you on a product they can't sell yet.
homeboy at my store told me since my contract expires april 28th he can sell me a HOX on may 1st but i cant tell anyone ! lmao
vioalas said:
Some people just don't touch the phone with dirty hands and then never wipe off the phone... Lol. I've been one to text while eating pizza, I'll make sure not to do it with my HOX
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I like the white but worry that it will look like a white apple keyboard after a few weeks. Afraid it might start to turn yellow in the back.
At&t reps
I always hate it when I seem to know a lot more than the at&t sales reps. They are the ones selling it and should honestly know more than me! I not that big of a phone geek either.
I also don't understand how a few people got it early. I called two AT&T stores and both said they won't have any stock in until May 6. ):
slaughtercolors said:
I always hate it when I seem to know a lot more than the at&t sales reps. They are the ones selling it and should honestly know more than me! I not that big of a phone geek either.
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although i do read alot on phones, i understand where your coming from. you would think a saleman would have an answer to every question...or at least one. it truly is sad.
chaosjh said:
although i do read alot on phones, i understand where your coming from. you would think a saleman would have an answer to every question...or at least one. it truly is sad.
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Yeah most are clueless and its sad they dont even know that places like XDA exist. I am lucky that our local corp store manager does know XDA and is a regular poster here though I am not supposed to tell
I had the total opposite experience at the Rogers store last week. Told the guy I was looking for a One X and he's all "yeah, great phone bro. I know we got some in, just let me check."
Turns out there weren't any in when I walked into the store, but a shipment was actually delivered while the guy was looking. Now that's some good timing. I may have been the first one in Toronto to pick one up! (If anyone got one earlier than 1:30pm EST on April 20th, then I guess you beat me to it.)
I went into my local official AT&T store today to see if they had one on display and fortunately they did. It was set up playing MOG to display the Beats Audio speaker they are selling. The sales rep I dealt with knew what was up, he even knew the release date. We had a good chat about the phone and how nice it was. I have a GSM Galaxy Nexus right now, and I will miss stock Android but Sense 4 is really not too bad. I had 2 updates with AT&T burning a hole in my wallet so I went ahead and did the preorder. I know I could have saved $50 to get it elsewhere, but I have had some bad experiences in the past getting my unlimited data plan stripped off of my plan when I got a phone for cheap at Costco. Now that I have unlimited LTE I don't think I will have to worry about plan changes for a long time. I decided it was worth $50 to not have to go through the hassle I went through last year when I upgraded to an Inspire and spent a month trying to get my unlimited data put back on my plan. The only bad thing is that on the AT&T map I live about 4 miles out of LTE, but at least I work in an LTE area.
So now May 4th (or hopefully sooner) I will have the phone with my unlimited LTE attached sitting on my doorstep.
How I got to keep my HOXL and got AT&T to send me a Galaxy SIII I747 free of charge
When my upgrade eligibility with AT&T came up last spring I decided that I needed to familiarize myself with the Android operating system. Having been a long time iPhone user (iPhone, iPhone 3G and iPhone 4) with a mostly positive experience, I had always been frustrated by Apple's lack of Flash support and (at the time) their refusal to adjust their screen size. Little did I know that both Adobe and Apple were just "sitting in the corner" laughing at me when I came to this rationalization. Naturally, I overcompensated and went with the Galaxy Note, which, IMHO was probably not the best fit for an Android noob like myself. I did a little more research, and just on the outskirts of my 30 day return window, the HTC ONE XL was gonna debut. Bought it on launch day May 6th (before the embargo ruined the party). Like everyone else I had concerns over the lack of storage expansion from 16 Gigs - my previous iPhone 4 was 32 Gigs - but felt confident enough to pull the trigger since the 25 Gigs of free Dropbox space was on the table and according to AT&T was in play. Having been Grandfathered into AT&T's unlimited data plan and being a moderate user (I average 6-8 Gigs a month and have only been throttled twice) I felt as though I could transition to Cloud storage with ease.
I wanted to wait as long as possible before establishing my Dropbox account so I could get the maximum out of the 2 years. It wasn't until late September that I learned of AT&T purposely opting out of participating in the deal. I still can't fathom the rational for this, since its always been my understanding that not only AT&T, but all the Carriers had absolutely nothing to do with this promotion because the deal was between HTC and Dropbox. You would think the Carriers would welcome this since it would increase data usage, thus gaining them additional revenue. I'm sure that people, much smarter than myself, who contribute to the XDA forums, have the answer to this burning question since i'm clearly clueless.
Anyway, no worries, I'll just simply "Root", "Rom" and Voilà....Uh-Oh... As usual I'm a day late and a dollar short and I miss my window with the initial Root exploit that HTC closed ---- ( BTW this is in NO WAY meant as a backdoor insult or complaint to the Developers and their tirelessly Godlike work that they perpetually churn out on a daily basis, nor is it to the rest of the "awesomesauce" that describes the entire XDA Community!!!!) Now, I know in the back of my mind, there is an obvious workaround -- which I'm sure has been explained in this forum before - attach service to your previous phone for a day or so --- snag a WiFi connection and establish your Dropbox account and Boom instant 25 Gigs --then simply reattach service to your HOXL --- but ya know what....now I'm Pissed....time to call AT&T....
I started by calling sales not customer service too vent my complaint
1st Barrier ---- I get the initial non-decision making Dingbat ... As quickly as possible, I dispensed of this person and got a supervisor - I explained my issue and advised that AT&T did a "bait and switch" on me and strongly emphasized how ILLEGAL this practice is .....
2nd Barrier --- supervisor said he had no idea what I was talking about and that he had never heard of this "Dropbox freebie thing" (keep in mind I'm speaking with the sales department) --- this was easily refuted as I told the gentleman to try opening the box -- you know --the one with the AT&T logo on it that the HOXL comes in -- and to look at the paperwork inside --- it advertises the promotion!!!! Clearly his plausible deniability is out the window....
3rd Barrier --- "Can't help you because it's not our promotion..." No kidding -- that's the point..... I went on to explain how I was well aware that it wasn't their promotion and how it makes it worse because they purposely had to "opt out" --- emailed him the link to the Dropbox page explaining the promotion and How AT&T and VERIZON opted out (keep in mind the promotion is for any new HTC device running Sense 4.0 not just the HOXL) He continually stated that it wasn't their promotion for which I replied that I knew that and that it didn't matter whose promotion it was. I advised him, that I signed a contract with AT&T based on that information and that the Dropbox offer was used by AT&T as a selling tool to that end and that's why this is a bait and switch situation and that the practice is ILLEGAL
4th Barrier --- "How do we know that you were told about this offer and that our employees used this strategy...." I emailed him a link from androidcentral (Being that this is my very first post on the XDA forums protocol prevents me from posting the link that I sent ... but I can tell you that androidcentral was the original source for the "article" titled "AT&T HTC One X will have free Dropbox space, company spokeswoman affirms" and was dated Apr 24 2012) --- granted this is simply an unofficial "blog site" that can basically say anything they want but I advised him that this story was picked up by all the other major 'tech sites" and it has never been refuted by AT&T. In addition the "AT&T Spokeswomen" is Jackie Vettorino. Her official title is - Digital PR/Social Media Strategist for AT&T - She is basically their Top Dog when it comes to dealing with the press - She is widely known to many media outlets because of her role as the Point-man..er..Point-woman on "Throttlegate" last fall. I explained to him that because of her fairly high profile, it would be extremely remote that the story was fabricated or that she had somehow been grossly misquoted because of the likeliness of serious repercussions... but I did offer to three-way her office --- He declined. I also, again referred him to the materials that came in the box with my phone -- yes the Box -- the one produced and manufactured for AT&T with their logo splashed all over it.
5th Barrier --- "Did you purchase your phone and contract from a Corporate store or online through the official AT&T website ...." I told him that i didn't and that I used an "Authorized Retailer" (My friend works there and I wanted her to get the commission. To be honest, at the time I didn't know it wasn't a corporate store -- they only sell AT&T product and the only name mentioned inside or outside the building was the official AT&T logo all decked out in that crappy blue and orange - no offense to all you Miami Dolphin fans. It had been years since I had been in an AT&T store - all my recent dealings had been at an Apple store) He began to tell me that I would have to "take up this issue" with the store and that it was "out of his hands". I promptly asked him who my contract was with - He stated AT&T. I immediately repeated the question - he again correctly answered AT&T - I asked the question 3 additional times in succession and he scored a perfect 5 for 5. Finally, I asked him if he knew what the word "authorized" meant, as in "Authorized Retailer" and during my reading of this definition (straight from .merriam-webster.com) he interrupted me by resignedly asking me "what I wanted...."
Aah!!! ... Success. I went into this endeavor with the hopeful expectation that AT&T would credit my account the price of what I would have to pay for cloud storage for 2 years - It's soft money and almost always AT&T's go to when they screw up. Well after almost 90 minutes on the call, I quickly rethought my position and like any successful Rep will tell you "Ultimately, you always have to ask for it". I told the supervisor that there were 2 options:
1) AT&T could release me from my contract without penalty and refund my full purchase price for the phone...not something AT&T wants (nor did I ... again I stay because of my unlimited data plan) or....
2) Replace my HOXL with an equivalent phone that has expanded storage options at zero cost to me - of course we both knew that the only possible replacement was the Galaxy SIII
Without hesitating he asked me what color I wanted and to what address I wanted it shipped -- The phone arrived at my doorstep, Oct 2, precisely 27.5 hours from the time I ended the call. After 2 weeks and another lengthy call - this time to Customer Service - I was able to successfully argue that my contract start date should be reinstated to the original May 6th date and not the Oct 2nd citing that the SIII was not an upgrade but a replacement phone.
I created this Post not to boast or pat myself on the back, but rather as a template for other HOXL owners who may be feeling slighted by AT&T's consistently awful business practices. Hey, It doesn't have to be an SIII --- it may be a great way to offset HTC's poor decision of putting out a part deux a mere 6 months into release of their "flagship" X series. Why is it always the early adopters and loyal supporters who seem to get hosed ... but I gotta say the HOXL+ is looking mighty Dope. Although, I do question the decision of not going with a RAM increase, (can anyone confirm this?) While its not a huge hindrance, I do get a "load screen" every now and then. It just seems as though 1 Gig is really riding the line, at least with ICS 4.0.4.
That's awesome bro lol. I wish I could pull some shiz like that.
Sent from my HTC One XL using xda app-developers app
haha thats great, I'm glad you made out good
dotsquad said:
t may be a great way to offset HTC's poor decision of putting out a part deux a mere 6 months into release of their "flagship" X series.
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Yeah, exactly. Let's start demanding free phones because HTC is keeping up with technology.
If this forum had a "First world problems" section, this thread would've been a sticky.
Some people need to take a long, hard look at themselves.
Great first post. Sometimes I want to tell AT&T these things. I just seem to always get a very helpful customer service rep who always make me feel warm and cared for inside. =)
After this month I'm getting pretty pissed about being throttled to 500kbps after 5GB.
whys everyone mad.... of course they gave him an s3....it's a downgrade and very likely a refurb.
Sent from my One X using xda premium
EliWay said:
Yeah, exactly. Let's start demanding free phones because HTC is keeping up with technology.
If this forum had a "First world problems" section, this thread would've been a sticky.
Some people need to take a long, hard look at themselves.
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ATT= Cash Cow
Defrauding the public = illegal
Free phone to satisfy a customer who was LIED to and keep taking their money = MORE PROFIT
No sympathy for them. First or third world. Corporations and governments take advantage of all of us in order to make another buck.
Fight the man and stand up for yourself no matter where you live. Isn't that why XDA came into existence in the first place?
Sent from my HTC One X using xda app-developers app
I would of asked to not be throttled anymore =)
Great first post! Great story! I really felt like when u are watching a tv series that ur addicted to and cant stop watching! Really entertaining!! And congrats on demanding ur rights, thats the way to go!
Sent from my One X using xda app-developers app
c5satellite2 said:
ATT= Cash Cow
Defrauding the public = illegal
Free phone to satisfy a customer who was LIED to and keep taking their money = MORE PROFIT
No sympathy for them. First or third world. Corporations and governments take advantage of all of us in order to make another buck.
Fight the man and stand up for yourself no matter where you live. Isn't that why XDA came into existence in the first place?
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You know what else for-profit companies do? They pass their expenses down to their customers. They aren't going to eat the expense of giving out free phones like this. You're not "fighting the man". Its nice to think idealistically like that, but it really doesn't work that way. The cost gets handed down to us in the form of higher device costs, higher service costs, etc.
Their was likely no "defrauding of the public". Bonus offers like the one for Dropbox almost always come with a disclaimer that the terms of the offer can be changed at anytime, and without notice (including rescinding the offer itself). And AT&T opted out of the offer a long time before September. Just because a piece of paper has been sitting in the box since May, doesn't mean the offer is still valid.
If AT&T wanted to keep a customer happy, I can see letting him switch to another phone, if the One X is so "unacceptable" due to low storage. But it would have made the most business sense to demand the One X be returned. Otherwise its just motivation for people to game the system and get free phones.
c5satellite2 said:
Fight the man and stand up for yourself no matter where you live. Isn't that why XDA came into existence in the first place?
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No. XDA developers came into existence because we believe that if we bought a device, it's ours to reverse engineer or do whatever we want with it.
What you are doing is trying to game the system to get free stuff. It's SHAMEFUL.
redpoint73 said:
You know what else for-profit companies do? They pass their expenses down to their customers. They aren't going to eat the expense of giving out free phones like this. You're not "fighting the man". Its nice to think idealistically like that, but it really doesn't work that way. The cost gets handed down to us in the form of higher device costs, higher service costs, etc.
Their was likely no "defrauding of the public". Bonus offers like the one for Dropbox almost always come with a disclaimer that the terms of the offer can be changed at anytime, and without notice (including rescinding the offer itself). And AT&T opted out of the offer a long time before September. Just because a piece of paper has been sitting in the box since May, doesn't mean the offer is still valid.
If AT&T wanted to keep a customer happy, I can see letting him switch to another phone, if the One X is so "unacceptable" due to low storage. But it would have made the most business sense to demand the One X be returned. Otherwise its just motivation for people to game the system and get free phones.
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Couldn't have said it better myself.
IMHO and no disrespect to the OP, after spending so much time talking to their customer service, I would have been very upset if ATT tries to compensate me with an S3, I would have preferred an HTC One X+, too bad is not available yet.
OP, I need to give you props for your effort. In your particular case, I think you did the absolute right thing in complaining to AT&T about the whole issue. You getting the S3 for free is just a bonus in my eyes. IMO, this isn't defrauding a company; it's a situation where the customer was promised something and wasn't delivered by the company and the company made things right.
Congrats on the phone. Although i prefer the one x, gs3 is easier to work with for roms.
I'm surprised AT&T finally gave in. I guess they realized you were persistent and it wasn't worth it.
P.S. 6-8GB isn't moderate use by any means. You're lucky to be on unlimited data.
Great job dotsquad. Maybe others will get the same results.
As for the two that think this is shameful and wrong, ATT doesn't care about you. They only want your money regardless if their products or service work as advertised. And losing dotsquad as a customer costs them more than giving him a new phone and keeping him. Higher costs would be passed on if he went to another carrier.
Give customer a new phone, less than $250
Lose the customer, lose $1000+ per year. They don't really give you anything other than the next monthly bill.
And remember Randall Stevenson CEO of ATT lost the company 4+billion dollars with the failed T Mo merger, and then received a 22million bonus. 4 billion in costs passed on to customers.
If you really want to complain about something, that might be a better start.
Sent from my HTC One X using xda app-developers app
c5satellite2 said:
Great job dotsquad. Maybe others will get the same results.
As for the two that think this is shameful and wrong, ATT doesn't care about you. They only want your money regardless if their products or service work as advertised. And losing dotsquad as a customer costs them more than giving him a new phone and keeping him. Higher costs would be passed on if he went to another carrier.
Give customer a new phone, less than $250
Lose the customer, lose $1000+ per year. They don't really give you anything other than the next monthly bill.
And remember Randall Stevenson CEO of ATT lost the company 4+billion dollars with the failed T Mo merger, and then received a 22million bonus. 4 billion in costs passed on to customers.
If you really want to complain about something, that might be a better start.
Sent from my HTC One X using xda app-developers app
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Well played sir. I agree 100%
Sent from my HTC One XL using xda app-developers app
Awesome!
Sent from my HTC One X using xda app-developers app
You know I may try something similar to this. Although not talking about DropBox I genuinely thought that the HTC One X had 32GB of space (and it does). I didn't know the At&t version, or as I know now the HTC One Xl only had 16GB. And the thing is I remember asking the sales associate at Wal-Mart (which is also authorized reseller as you may know) "How much space does it have" and she said "32GBs". I was like yesss, because I have a bunch of music, take a lot of video and photos and of course fill up on apps. Now I have to constantly clear things up. And I didn't notice it only had 16GBs until my return period was up (I was too amazed at android and didn't really download many apps until later on, I switched from iOS ).
So what do you think my odds are at getting a device with 32GB?
----------
And yes I tried to make it work but I just can't. I haven't complained about the space issue but here recently it's beging to be a real problem.
All I need to say is 'good work'
Sent from my HTC One XL using xda premium
McMichael96 said:
You know I may try something similar to this. Although not talking about DropBox I genuinely thought that the HTC One X had 32GB of space (and it does). I didn't know the At&t version, or as I know now the HTC One Xl only had 16GB. And the thing is I remember asking the sales associate at Wal-Mart (which is also authorized reseller as you may know) "How much space does it have" and she said "32GBs".
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Improper research before buying a device. And I wouldn't trust a Walmart employee to give me any correct information on phones, or an AT&T rep, for that matter. That part was clearly the Walmart employee's bad. But in the future, just do your own research. How hard would it have been to just read the box, before purchasing?
This is the exact reason that this thread is a poor precedence. Now people are trying to get free phones, for their own mistakes.