Hi Everyone,
following a hard reset of my XDA2 i have noticed that i have four files in word that i cannot move or delete,
tasksprotestkey
contactprotect key
connection protect key
appointments protectkey
anyone had this problem before and solved it?
thanks
Martin
Those files are located in the extra storage of 14 MB on your device. The exact location is:
\\Storage\PerSaveBackup
Most likely is your Word pointed to this location.
Those files are used by Permanent save in Settings -> System
Conclusion: This is behaviour is normal. Nothing is wrong with your XDAII. Just point you Word to another location to look for files. Normally this should be My Documents
Mark
Ok, I know I gotta PM mods here but I thought I'd make another topic about it since there might be more ppl out there knowing how to fix my problem. Feel free to delete it, or tell me to remove the topic and I'll pm any of you one by one, as you desire.
My Windows Mobile went crazy. Its a known bug but I just can't seem to fix it.
Already made another topic about it, since it occurs to a lot of ppl using the HTC Touch Diamond, but it might be a common Windows error, and not just to ppl using the listed device.
The symptoms:
- Access is denied error message when trying to copy files to the phone using ActiveSync.
- Access is denied error message when trying to delete any files or copy files between folders and/or the storage card on the phone.
- You do not have permission to download that type of file in Internet Explorer when trying to download any files.
- No programs show up in Remove Programs.
- Installation Unsuccessful error messages when trying to install any applications.
- ActiveSync will fail with an error message that you should start the troubleshooter.
And the solution:
Code:
- Please follow the exact steps listed below.
- Soft Reset is done with the stylus, if you press it in the little round hole that is next to the USB port of HTC touch (the other oval hole at the other side of the USB port is the microphone. Do not stick your stylus in that hole)
- Power off is done when you keep the power button (on the top) pressed and you see a message from windows, asking if you want to power off your device.
The procedure to fix and recover from this amazing bug.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Now you can find this anywhere on the map, with a lil bit of google skills, however .. its just not working for me. I did the exact things listed, and even changed some small parts of it during the 10 times I tried. And yet my problems aren't solved. I'm wondering, quite desperately, if theres anyone out there that might actual know what could have caused it or fixes it. I'm sooo not looking into a format/reinstall.
Thanks in advance
is active sync giving you an error code (a number)
Thank you for your fast response. Sync isn't giving an error code or number. Baiscally what the error messages tells me is, free translated:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync troubleshooter in Microsoft ActiveSync help on your desktop computer"
but in Dutch. All it leaves me to do is press OK and start a sync checkup, which doesn't find anything but the usual Outlook "problem" (I don't have it installed, nor do I wan't to sync email with it).
joel got an idea ?
Waited half a day, plox joel, if you got any idea help me out. I'm afraid I gotta hard-reset, but I wanna avoid it. Any help is welcome ...
No clue?
I'd like to bump this once more, since theres been some interest in it but now it's just forgotten
honestly, the best way to solve these types of problems is a hard reset.
the time you spend in here / searching in google / trying stuff is much longer than what you'd spend hard reseting and installing stuff.
i also suggest you get a system backup app so you won't have to reinstall and copy and sync every time you need to hard reset.
I know thats the easy solution, and I will hard reset my device, but only ONCE I got my photos contacts and texts off it. Especially the photo's are quite important to me.
Ok, my phone is connected to my shiny new Vista PC with the cable, and WMDC is running. I go to view my files, and it isn't showing the Windows folder or any of it's contents. Does it think I'm going to be stupid and delete something vital, therefore I have to be babysat by Microsoft? Please tell me if there is a way around this
Also, I have the HTC official cradle, but it seems very tempromental. When I plug it in and put my phone in it will sometimes sync but not very often. And if it does it loses the connection again quite quickly. There is definitely a connection though because the phone continues to charge throughout. and before anyone says it I've tried the tickbox that says enable advanced functionality and it's not that this time
Has anyone got any answers to these, or a better syncing solution for Vista?
As found here (with pictures):
Fuze Mobility
See More of Your Fuze on Your PC
Posted by David KJanuary 12, 2009 Many of you have realized that when connecting your Fuze over ActiveSync the \Windows directory cannot be seen and there are other files that are hidden. Because of this, we’re often forced to do a lot of the changes on our Fuze using File Explorer or using apps like TotalCommander. There have been plenty of times where going to the Windows directory is needed (like changing the programs located in the Programs directory) or modifying the name of TF3D tabs. Well Rainfreak of PPCGeeks was kind enough to give a set of step by step instructions on how to change this on our PC so we can see all files and the Windows directory and it’s actually embarrassingly easy.
Step 1:Go to Organize and click on Folder and Search Options
Step 2: Go to the View tab and change the Hidden files and Folders option to ‘Show hidden files and folders’
Step 3: Uncheck the box for ‘Hide protected operating system files [Recommended]‘ and click Yes to disregard the warning that pops up.
Step 4: Press OK to close out of the Folder Option settings and navigate to your Windows directory and then wait a few seconds cause just like doing this directly on the Fuze it takes a while to propagate.
Haha, I did step 2 almost instinctively, but not step 3. All sorted now
Now if I could just get my cradle to sync
Hi, I have a huge problem with my Touch Pro atm.
Ok, today my Touch Pro with TAEL 23683 started doing strange things. First Sence got some how bugged, it wasn't able to start, but I also wasn't able to turn it off, all I was able to see was "Tap to load HTC Sence" and when I tap, it blinks 3-5 times "Loading HTC Sence..." and again the Tap to load line. I made hard-reset and here's where the big problem comes. I copied back pim.vol (I backed-up just before making hard-reset, I was able to load Resco Explorer to do that) but my contacts aren't shown in the list in "All Contacts" on Sence. the Windows build in Contact manager was crashing w/o message. I managed with deleting and copying the pim.vol to open and see the contacts in the build in manager, but Sence still shows nothing. On top of that I can't add/delete/open contact in the build in manager, if I try, the manager crashes, and after restart I can't open it anymore. I can't make ActiveSync connection, it says "Error", I tried making back-up of the contacts with PIM Backup but it gave error that it can't connect to the Outlook Database. What can I do, I don't have older back-up or if I do it's 5+ months old which isn't good option (but I think I deleted them from my PC). Any suggestions are welcome, I want to be able to use my device normally again
Have a look at these threads;
http://forum.xda-developers.com/showthread.php?t=310152
http://forum.xda-developers.com/showthread.php?t=281421
You could also try using the PIM.vol on windows 6.5 emulator.
About time we had a PIM viewing/editing PC app !
The problem is that it seems pim.vol is corrupted, ROM is the same, I tried by reflashing it again (the same image I used before) and still nothing. PIM editing tool would be nice, eventually it may rewrite the data and fix the issue.
I haven't used manila in a long time, but as I recall, you need to shut manila down before over-writing pim.vol. Otherwise, you end up in re-boot cycles like that. I remember it happening once to me where the device would be fine until I went to the contact tab and tried to access a contact. Then it would crash, and be impossible to use.
So, you have three choices:
1. Don't use Sense. It's total crap, anyway.
2. Try turning Sense off, then restore pim.vol. Do a soft reset. Then re-load Sense, and watch all your ram and processor power disappear.
3. Use a different backup utility. I've found that SK Tools does a very good job with restoring pim info. It's better than pimbackup, imo.
use task 29 before flashing the rom. Did you sync with outlook on the PC? So you should have a copy of your data ...
Task 29's not going to help. The problem is that Sense/Manila throws a hissy fit any time you sneeze in its direction. It can't handle having pim.vol over-written while it is running. I guess if effs up the contact tab. But as I recall, the only way to restore your contact photos was to restore pim.vol directly. Pimbackup doesn't restore the favorite contact photos (I think sk tools might, though). You just have to get the process down correctly, in order to avoid the hissy fit.
You're better off just disabling that sense crap permanently, though. It's just a giant band-aid, anyway.
Ok
1) I don't have Outlook installed (not even Outlook Express)
2) With overwritten pim.vol I can't make ActiveSync connection
3) I make back-up by copy pim.vol for 2-3 years already
4) I only have PIMBackup but it doesn't connect to the corrupted pim.vol so I can't make back-up with it
5) I flash ROMs from SD card, and I do format with RAPHDIAG.nbh before flashing new ROM with RAPHIMG.nbh
6) I only have the corrupted pim.vol so I can't make new back-up from it, I can only make attempts to fix the one I have.
Are you sure that it's corrupted? Can you copy it to another location (like on your sd card) w/o getting an error? It shouldn't have a problem if you can copy it.
Try scanning your sd card. You can also try to export the data from it with a database editor. If you have SK Tools, you may be able to open the database using the database tool and the 'mount volume' command. Or, you can try Phatware's Pocket Database Editor and see if you can open it up (I've opened copies of pim.vol on my sd card with each in the past, but sometimes it doesn't work).
Edit: Phatware opens it up fine, and you can copy things out to another database. SK Tools will open it if you rename it (like to pim2.vol).
I had no problem copying it using Resco, I also copied it on 2 different SD cards, both copies act the same. I found the problem after I made hard-reset and copied back in root folder, where phone should start using it. I actually use command in SDConfig.txt to copy it, it always worked before, and worked last time I flashed that ROM, now I only made hard-reset (first, then made re-flash of same ROM). I'll try with the tools you said.
I wouldn't do it with sdconfig.txt; if Sense is already loaded, you'll run into major problems. You really need to disable Sense in the Home Items settings, then do the over-write with Resco, soft-reset, and then re-activate Sense.
Restoring pim.vol is weird. I don't use manila, and I use a mortscript that restores pim.vol and a bunch of other files during customization. For a while, it worked great, and I would have all my contacts restored after first boot. But it hasn't worked in ~6 months for me. I have no idea why. I have also found that it's important to reset immediately after doing the over-write. Sometimes, if I wait a while, the over-write won't 'stick' after the soft reset, and I'll have blank contacts, or worse, when I try to open the contacts, the device will freeze for 15-20 seconds. So now, after customization runs, I do the restore manually and then soft reset immediately, and it's always worked fine. It's a faster process than using a backup utility, so I prefer doing it this way.
I also keep other types of backups. I have a few pimbackup copies (never use them, but keep them just in case), and nightly I have a script that runs sk tools pim backup. Every once in a while, I'll also load myphone and backup my pim info there. You need to have more than one backup just in case something happens, like your sd card fails.
Well, Mortscript is executed later than SDConfig, and actually I think the one I use makes the customizations before Sence run for the first time. Anyway, for more than an year that copy method works, and it worked on that ROM 3 times just fine, just till now there wasn't corrupted DB file to copy (problem caused before backing it up, not after copy back). I found 2 bad records in my Contacts database with PhatWare, looking for ideas how to delete them, Phatware DB Explorer crashes when I select them and I can't delete them.
Well, at least you're getting somewhere. You should maybe just trying to copy all the databases into an empty pim.vol except for the two that are bad. I've never really copied stuff out from one database to another with that tool, but it might work.
Unf I can't, thought about that too but no such option, I have only for full table, but it crashes because of the 2 bad records.
Any ideas about PC DB tool that can open them, I hope it won't crash on bad records and have a bit more options (I think I'll need one for DBs, not related to PPC that much)
I don't know about a pc-side editor.
You could just try exporting each of the databases to csv files, and then see if you ca re-import them to a clean pim.vol.
I can't export them, it stops while it get to the records with errors and the file size is 0 bytes.
Guess no one has more ideas :/
I had to RMA my previous phone, so after I got my new phone I set it up. My old phone worked just fine, just the headphone jack didn't work.
However, my new phone cannot open any office files. If I go to the office app, it doesn't load any notebooks...it just says it is finding notebooks but nothing happens. It does load word and excel files though...however, I can't open up those files when I click on them. The phone downloads the file, but nothing happens afterwards. Blank screen.
Now, if I perform a soft reset and use SkyDrive, I can navigate and open up my files from there. However, if I try to open up a file using office first, fail, and then try to open up the file with SkyDrive then it will then fail.
I have tried resetting office multiple times, and renamed personal (web) , and even moved that file to another location. Still the same problem. Weirdly enough, even if I rename or move personal (web), the office app does not recreate the notebook.
Short version: Office refuses to load files and sync properly on new phone even with soft resets of phone and office.
Listerine said:
I had to RMA my previous phone, so after I got my new phone I set it up. My old phone worked just fine, just the headphone jack didn't work.
However, my new phone cannot open any office files. If I go to the office app, it doesn't load any notebooks...it just says it is finding notebooks but nothing happens. It does load word and excel files though...however, I can't open up those files when I click on them. The phone downloads the file, but nothing happens afterwards. Blank screen.
Now, if I perform a soft reset and use SkyDrive, I can navigate and open up my files from there. However, if I try to open up a file using office first, fail, and then try to open up the file with SkyDrive then it will then fail.
I have tried resetting office multiple times, and renamed personal (web) , and even moved that file to another location. Still the same problem. Weirdly enough, even if I rename or move personal (web), the office app does not recreate the notebook.
Short version: Office refuses to load files and sync properly on new phone even with soft resets of phone and office.
Click to expand...
Click to collapse
You just need to reset Office in Configuration->Applications->Office->Reset. I had to restart the phone before it did let me to reset Office.
After that it was just simply a matter of synchronize the files.