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After the squeaking back cover of the Touch Dual, another noisy HTC unit ! At least my test unit it seems...has anyone else noticed that when you tap at the top of the screen, say the x box, when you let it go there is a noise of something coming unstuck/unglued ?
If you swipe your thumb from let to right applying some gentle pressure it is event more obvious. Anyone else or is my screen maybe not properly glued on...
I listened really closely, and the only sound I could detect was my oily finger coming off the screen! You may have a defective unit because I don't seem to detect the problem you are talking about. Hope this helps!
Yes, thanks, will need to take it back then, just my luck !
You did apply some moderate pressure didn't you ? It's particularly noticeable around the loudspeaker and camera openings. Or it maybe static I'm hearing, doubt it since I don't have the noise at the bottom of the screen.
GpsPasSion
i tried several times but there's no noise.
Maybe u should check it with HTC or the store where u got it?
I
I have the same problem. On the top of the screen only
Rather annoying isn't it ? I have it on the sides a bit too, it seems to be worse when the screen is hot. Possibly the joint between the "touch" screen and the frame.
I guess I'll take it back but I think the guys are going to look at me "sideways" over there ;-) It seems to me the quality of HTC phones has been going down a bit lately, prices stay high though. I wonder if all the Cruise devices aren't going to develop that problem over time...
Hi,
I've got a similar problem. It also happens when I firmly press X, but the noise comes from the back cover (the antenna-box ) and it's because the back cover (top, not the battery cover) is not stuck tight enough (left side, so right side if you're looking from the front). Annoying? Maybe. Deffective? Not really I'll live with it
i have the same issue with the screen, i have done about 20 minutes of "up close and personal" tapping, pushing, etc and it is definately the screen...
not so worrying right now, BUT if it is loose now, how will it be in a few months.
i had this same problem when buying a Nokia a while back, I went through 4 of them sitting in the store and they all had the same problem, so i gave up and bought a different phone.
i wonder how Devicewire will handle this? as i really dont want to, nor can i be without the phone for too long, but obviously i dont want a faulty unit.
Devicewire if you are listening out there can you advise?
So it seems there are a few of us with that issue, on mine it definitely comes from the front part, not the back. I think I'll take it back and try another one, if it has the same problem I'll pass on the Cruise and get a refund, it really isn't very acceptable to have that type of problem on a €500+ device ! I don't remember reading about any such problems with the Touch or Touch Dual, HTC must have skimped on the glue this time around!
I have triesd to reproduce the screen problems, but I do hear anything at all.
Overall I really like the device, notwithstanding the slightly slow graphics when watching video (although MUCH better than my old Samsung SCH-i730).
T
I have it too. I noticed it after putting on the screenprotecor...and i'm suspecting it has somthing to to with it. The protector is really stiff so it may just be it making that noise....in my case at least...
That might come into play I guess, but mine really had a problem, I took it back to the shop and I had a hard time getting the guys to acknowledge it, but one of them had his own Cruise and when I pressed on the side there was no squeaking at all so that sealed the deal. Unfortunately they had no spare unit so I had to settle for a voucher...
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
christonge said:
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
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I Have the same problem but it comes from the screen protector, cuz I get some air between the screen and the protect.
OK... but the problem I have is definately not related to the screen protector as it´s still there without it.
No squeaks at all on the Orbit 2 - I wonder if it's confined to the TC case?
I've got the same squeeking thing with the screen, but it really isn't critical. What is really annoying is the knocking sound that the volume slider produces when shaked or just given a little finger punch. What do you guys say?Is yours fixed tight?
Same problem here. But it takes my mind off what the wife's saying when I'm on the phone to her!
Having the squeaking too, as most of you its still there without the protector
anybody get any noises from the d-pad? whenever i press left, it makes a double click (the standard click when you press in any direction, but after that, it seems to stick a little and click again as if it's sticking to something when i press down, then unsticks and makes a click when that happens). it's bugging the crap out of me and it only does it when i press left. if i press left hard, it stops doing it for 30 seconds or so.. it's not as if i spilled soda or anything on it and it is brand spanking new..
hi!
This is my first post here. I have the following problem: yesterday my phone was fine...today not. Yesterday I was using the touch screen as usual with no problem, today the battery was to low and I turned off the phone. When I get back home, I connected the phone to charge it, and PUF!! the touch screen was not working at all...sometimes I can tap some menu, sometimes not, but in general terms, I can only use my phone with the keyboard. I did a soft and hard reset and nothing happened, I don´t know what else to do. I see this is kind of common problem, but no one has a common solution. Any suggestions?
Thanks!
My phone has windows mobile 6.1 Professional. CE OS 5.2.19971 (Build 19971.1.2.6)
ROM version 1.95.502.5 WWE
Radio version 1.02.25.32
Protocol version 52.39c.25.22H
u were able to use the windows 6.1 explorer? like looking for files under files explorer with no problem?
my phone is just as new as yours, i feel so frustrated! I was able just to use the keyboard, no touch screen commands were functioning. As i said, I have seen too many people complaining about this (if I would have known that, I would´nt buy this piece of crap)
dcgamboa said:
my phone is just as new as yours, i feel so frustrated! I was able just to use the keyboard, no touch screen commands were functioning. As i said, I have seen too many people complaining about this (if I would have known that, I would´nt buy this piece of crap)
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At any time did you apply too much pressure on the screen?
Is your d-pad still working?
What about other hardware buttons besides the keyboard?
As I said, one day was working perfectly, and next day a kept it turned off since the battery was gone, and I was not at home to recharge it. So basically one day was fine and 12 hours later was not. The rest of the buttons are fine.
I did a hard reset, and at some point of the process the device indicates that I need to align screen, so a small cross show up in the middle of the screen (yo oughta know how is this...) well: I tap the cross and nothing happens....I tapped again...and nothing happens...3 tries later, finally the cross moves and the process goes on, To complete the process it takes me about 15 minutes!!!!!! but still nothing works out, the align screen process starts over again, and thats it!
At least, before the hard reset I was able to start my phone....now is impossible
Dont know what to do...
dcgamboa said:
As I said, one day was working perfectly, and next day a kept it turned off since the battery was gone, and I was not at home to recharge it. So basically one day was fine and 12 hours later was not. The rest of the buttons are fine.
I did a hard reset, and at some point of the process the device indicates that I need to align screen, so a small cross show up in the middle of the screen (yo oughta know how is this...) well: I tap the cross and nothing happens....I tapped again...and nothing happens...3 tries later, finally the cross moves and the process goes on, To complete the process it takes me about 15 minutes!!!!!! but still nothing works out, the align screen process starts over again, and thats it!
At least, before the hard reset I was able to start my phone....now is impossible
Dont know what to do...
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well then you have several options:
1) bring phone back to the entity you purchased it from considering you stated it was new it should be covered under warranty unless you purchased it from eBay w/o warranty
2) If you know it is the Touch Screen then I suggest using xda search function and searching "Think your digitizer is broken" and apply it the Fuze rather than the Tilt
3) attempt to replace the screen
4) sell it "as-is" for a loss
Problem solved!!!
Thanks guys for the suggestions. This seems to be a very common problem. But in my case the solution was simpler than I would ever though!! I read in other posts that this unresponsive touch screen problem is usually created by particles of dust, (sand! in my case), stuck in that tiny gap between the screen cover and the phone body, and the solution was to gently pass a piece of paper thin enough, (flexible plastic CD cover, in my case) well....Having tested all kinds of software """solutions""", and been prepared to pay for an expensive fix (I live in Costa Rica, this kind of phones are not common use, so fixes are expensive)...so I gave I try to this solution...and surprisingly IT WORKED...there were lots of dust, and even sand grains stuck in that gap, and like the phoenix...my phone got back to life!
Its amazing how delicate are these devices!! I think they are intended for enclosed-temp-controlled-ultraclean places only.
I hope this helps a lot of people having the same problem.
Thanks!
dcgamboa said:
Thanks guys for the suggestions. This seems to be a very common problem. But in my case the solution was simpler than I would ever though!! I read in other posts that this unresponsive touch screen problem is usually created by particles of dust, (sand! in my case), stuck in that tiny gap between the screen cover and the phone body, and the solution was to gently pass a piece of paper thin enough, (flexible plastic CD cover, in my case) well....Having tested all kinds of software """solutions""", and been prepared to pay for an expensive fix (I live in Costa Rica, this kind of phones are not common use, so fixes are expensive)...so I gave I try to this solution...and surprisingly IT WORKED...there were lots of dust, and even sand grains stuck in that gap, and like the phoenix...my phone got back to life!
Its amazing how delicate are these devices!! I think they are intended for enclosed-temp-controlled-ultraclean places only.
I hope this helps a lot of people having the same problem.
Thanks!
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awesome!!!! good job.
More info needed on "HTC fuze touch screen not working"
Hey, Ive tried following the thread about the htc fuze touch screen not working... up until the part about sand in 'some space between something...'
can someone provde more context/ pics? of where the sand might be.. because it sucks trying to use the fuze without a touch screen.
thanks for the help.
and the HTC customer support immediate went to the "well just hard reset the phone"... how quickly they are willing to erase all that data and hours of work to reconfig the phone..
any help is appreciated...
They were talking about the tiny gap between there the top layer of the screen (the material you touch) comes into contact with the body I believe. What you can try doing is running a piece of paper or something thing enough to wedge out the dirt in that area.
another somewhat common problem is the newton ring. You'll see an oily residue in the center area of your screen (it looks like rainbows). What I believe happens with this is your screen gets stuck to the actually LCD display underneath and doesn't bounce back to go back to it's resting state. What some people have said is to get some sort of adhesive material and use that to pull the screen up gently, so it goes back to resting. People have used tape and the such. Just be careful you don't pull the screen off your device.
I dropped my touch pro and cracked the screen in a few places. I think it works normally except for the screen, as it receives calls fine...
A new phone isn't in my budget right now. Does anyone know of a good place (hopefully in DC, MD or VA) that will supply or install a replacement touch screen?
(btw, no recent threads came up when I searched.)
Ebay!
Just looked, $30 including postage for a screen & digitiser if you are able to do it yourself.
How hard is it to replace a screen if it has surface damage? Is there anywhere i could find a walkthrough or help?
Shame man, its a tragedy of what happened to your phone...
Luckily its not too bad, and you may just be able to fix it. You can download the service manual for the phone here: http://htcwinmobile.blogspot.com/2009/03/htc-raphaeltouch-pro-service-manual.html
Just a note though, make sure you DO USE tweezers or something to get the speaker wires out of the way before snapping the enclosure back into position... I had to reopen the phone again, after powering it, to rejoin one of the little wires thats like a tenth of a millimeter thick DO NOT IGNORE ANYTHING THEY TELL YOU IN THE MANUAL. Oh, and what works well for the "plastic removal tool" is a cut out piece of plastic ice cream container. AGIAN, do not ignore anything in there... You are voiding the warranty permanently when you do it yourself (which you unfortunately have to).
Anyways, good luck!
I drop my phone also, but the screen didn't actually cracked! but I do have is problems with the screen in other ways! Sometimes I get a black screen when I turn on the phone and sometimes not, but when the screen turns on, it flickers a lot and have lines thru it. What suprises me is that sometimes I get perfect images on the screen (Which makes me think that the screen it's not damaged).
Any suggestion would be apreciated. Thanks!
3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!
a.mendoza said:
3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!
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Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.
maxh said:
Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.
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Thanks for the advice! I was thinking on that also and wanted to take my chances opening the phone (oh god!).
BTW, I saw the $30 LCD Screen+Digitizer combo on ebay that Beeble referred to, but I'm not sure if it fits on the fuze (my model). What have come to my mind it's to buy also the front camera of the phone (like a thread on the kaiser) to mod the cell, in case I need to buy the screen+digitizer. I've search all threads about this issue but nobody has done it because it was too expensive for the result; I believe with this price it's worth it right now!
solved
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
I used Diamod (!) LCD and Touch Pro digitiser. Works perfect.
Much more cheaper
If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050
-G-Rey--- said:
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
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WOW! What a long way to get to the screen. Good luck for everyone who tries to dismount and mount the Raphael.
maxh said:
If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050
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Thanks for the advise maxh,
I just wanted to let you know that a miracle just happened! my cellphone started to work just fine without even opening the phone! it has more than a week on this situation so I believe that it's exactly what you stated (the LCD conector became unseated or loose). Since it's still working, I have no need to open it! so I'll just wait until it becomes defective again and at that point just open it and tight up the LCD connector!
Anyway, I would love if somebody could make the mod that I was refereing to before (changing the screen of the fuze by the touch pro one) and see if it's possible to attach the front camera on the fuze.
Once again, thanks everybody for your opinions.
I got my new display+ digitizer on Ebay (65$) and replaced it, using the russian link mentioned above ( follow the exact procedure) , it took me 2 hours to do it, and after lot of patience it worked! My problem was the digitizer never worked fine, and after replaced it it worked like never before. If You are not familiar with repairs, it will be a mistake and waste of money to buy a display without digitizer. NOW, I have a small problem, my display has a NEW color, it's like color temp is WARM for this display, and COLD for my old display, AND COLOR level is lower, and the result is display without vivid colors, black like gray. Is there any way to change the DISPLAY color settings?
Euhm, hey guys...
Last week I was in Austria for snowboarding, so at a certain moment I had my phone in my hand, and slipped in a small pile of snow....
My thumb made a small 'dent / scratch' in the screen, and the phone was a little wet for about 1/4th part of its total size.
Now, when I turn it back on, the touchscreen partially works and partially not.
When in the pin-code screen I can touch everything till the 7,8 and 9, under those (onscreen) buttons, the screen is unresponsive, and I believe the software buttons are also unresponsive, but I can't test because I can't get in my phone, neither with out without simcard...
My question were, is there any way I can manually fix this? Is it definitely a hardware problem?
I'm using a Sony Xperia Tipo, currently on Gimlo 0.2 Rom, Stock kernel, rooted, unlocked bootloader...
Uhmm, I don't know what information you guys need apart from this. Hope someone can help me :good:
EDIT1: Hardware problem indeed, flashed stock, still no response on the supposedly broken screen parts...
(Disassembling guide?)
Sorry for the bump,
Does anyone know if there's any guide on disassembling an Xperia Tipo yet?
I'm considering replacing the digitalizer manually. Found a website where I can get the digitalizer + glass quite cheap, and well, as I tried alot of things, and I cannot even unlock the lockscreen because of the broken part of what probably is the digitalizer (no real cracks tho, just unresponsive), I think there's no other way then either go to a service center and hope to be lucky to get this done with warranty OR fixing it manually...
the first thing comes into my mind is trying to dry the phone. there might be a little water inside the phone. I don't know how you could do it on your place but we have a tool called desicator on our lab which could be used to get rid the waters. if you don't have it you can make it by yourself. you can use a litle jar and silica gels. put your phone inside the jar then bury it with the silica gels. after 24 hours you can try to turn it on. another cheap solution is bury your phone inside rice (the uncooked one). the rice will just like silica gels and adsorb the water partikels.
anyway, in my country service center almost never check the bootloader. if you're lucky enough you can claim the warranty and got free repair or even a phone replacement. goodluck mate.
We have something called "Contact Spray" or something, which should do the same.
Anyways, I've waited about 36h after it happened to first try to turn it on again, thing is, the phone seems to function normally, except a PART of the touch screen.
I'll try the rice / gels thing. Not sure if it'd make any difference though.
Thx for the tip, I'm not sure about our Sony Centers, Dutch people are a bit 'greedy' usually, they'll probably check, but hope I'm lucky.
Also hope they won't say it's water-damage, because that's not covered in warranty in europe, although I'm pretty sure that isn't the real cause... Service Centers like letting us pay for reasons that are untrue in this country... -_-
I've been a member for quite a while, but don't think I've ever posted so please take it easy on me . I bought my husband a MyTouch 4g Slide and liked it, so I bought myself one (both used from Ebay). With my husbands, we had the black screen occasionally. I did some research and with a quick fix of the cover blocking something and switching it around - :victory:**** all set.
Mine (still running original software was running fine. Well, my youngest of 5 kids was apparently playing a game and got frustrated because it kept freezing or something and hit or banged the screen from what he told me -----
Anyway, when he gave me the phone it was this kind of white/reddish fuzzy looking color. I turned it off and tried to reboot. (yes, I've pulled the battery) and aside from the tiny little red light (LED) or the small green one in the same corner OCCASIONALLY coming on and an occasional vibration at that time - NOTHING, NADA, ZILCH....
On the good side, I didn't totally lose it and start screeming at him .... on the bad side, I have a phone I just bought (and like) and can't use it. I know that it might be a just toss and rebuy, but before I do, is there something we can replace (digitalizer/screen/etc)??
You guys up here are amazing and it's the first place I think to come for any of the phones we've had (HTC, MyTouch, SideKick) and I'm so thankful for the site. I figured if I was going to get right to the point and get a straight up answer, without getting scammed, this is the place.... sooooo, anything is better than nothing! Thanks!
Hello. Sounds to me like the LCD screen blew out. They blow out easily from being banged around pretty hard, especially on this particular phone. If the light turns on, then the phone is still alive. If it vibrates as well, then it's definitely still good, as the system is obviously still running. You should try replacing the LCD screen. If you've never done this type of thing, then I'll tell you this... it won't be very easy at all. HTC put so much damn adhesive all over this phone, it's ridiculous. They even glued the LCD to the digitizer, & really tight too.
If you try to do it yourself, or have someone do it for you, be very careful. You can get screens for cheap on ebay, but it may be troublesome to get it done. It's also hard to put them together while preventing dust from getting in there as well. Lint-free micro fiber rags, & maybe a hand air pump, will be very helpful to have around. You can see disassembly videos & tutorials online, like from repairsuniverse.
3ndymion218 said:
Hello. Sounds to me like the LCD screen blew out. They blow out easily from being banged around pretty hard, especially on this particular phone. If the light turns on, then the phone is still alive. If it vibrates as well, then it's definitely still good, as the system is obviously still running. You should try replacing the LCD screen. If you've never done this type of thing, then I'll tell you this... it won't be very easy at all. HTC put so much damn adhesive all over this phone, it's ridiculous. They even glued the LCD to the digitizer, & really tight too.
If you try to do it yourself, or have someone do it for you, be very careful. You can get screens for cheap on ebay, but it may be troublesome to get it done. It's also hard to put them together while preventing dust from getting in there as well. Lint-free micro fiber rags, & maybe a hand air pump, will be very helpful to have around. You can see disassembly videos & tutorials online, like from repairsuniverse.
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Thanks so much!! My husband and son "TINKER" with things like this....mostly bigger stuff like cars and all ... LOL... but lately a little bit with our laptops/psp type stuff. However, if I could find someone who does this a lot and it wasn't too expensive, that would probably be easier, especially with all the kids around here . Any idea where I could search for a reputable person (ebay, etc???). Also, when you say LCD, that would be like the ones I've seen on ebay that say LCD with digitalizer....right?? I really appreciate the info. I was hoping it might be something like that, something at least "possible". You rock. I'll let you know how it turns out.
it is a pain! and yeah it does sound like the lcd needs to be changed out, careful now because there are multiple lcds that htc used and they arent compatible, i would suggest opening it up first and then seeing which one to order
HERE IS SOME INSIGHT if you look to the third page or so you can see my experience with this phone. if you have someone who likes to tinker give them the project, as much of a pain as it is... its not too bad still i will suggest having them do a little research first though
good luck!
chixwithkidz5 said:
Thanks so much!! My husband and son "TINKER" with things like this....mostly bigger stuff like cars and all ... LOL... but lately a little bit with our laptops/psp type stuff. However, if I could find someone who does this a lot and it wasn't too expensive, that would probably be easier, especially with all the kids around here . Any idea where I could search for a reputable person (ebay, etc???). Also, when you say LCD, that would be like the ones I've seen on ebay that say LCD with digitalizer....right?? I really appreciate the info. I was hoping it might be something like that, something at least "possible". You rock. I'll let you know how it turns out.
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To have someone do it, I think it'd probably be best to search locally for a repair shop. If you live anywhere near a big city, they probably have some cell phone repair shops around that would be able to do it for you. Even check craigslist.
As for the screen itself, there are 2 parts. There is the LCD screen, or the actual TV screen itself, & there is a sheet of glass placed on top of it. That sheet of glass is called the digitizer. It is what senses your touch. The manufacturers seems to love gluing them together nowadays. Not like the myTouch 3G Slide which was not glued together & was so easy to take apart & deal with. But yeah, the LCD is the actual TV screen. That's what you likely need to change.