Opening e-mail attachments on XDA11 - General Topics

Can anyone help!!!! :roll: ...I can see attachments on my e-mails that have been downloaded to my XDA via my pc but when I try to open them the words "open as" appear but nothing happens when i click on this. I have tried to open excel, word and pdf documents but sadly failed, am I doing something so obviously wrong?

Hi
I have the same problem on an O2 XDA IIs, I suspect that a hard reset will cure it. I did try some 3rd party mail app which, I suspect failed to undo everything when I uninstalled it.
I have not found time for hard reset and re-install as yet
Nigel

Just to add to this. I did the hard reset and re-installed everything and low and behold attatchments can now be viewed. Looks like I tested some dodgy software that did not uninstall its self correctly.
Suggest you hard reset. But sync your contacts first cause it will wipe the device. You'll then have to re-install your apps.
Nigel

Related

Treo doesnt show reminder for tasks and calender

hi,
i hope you understand what i mean.
my 750v doesnt show the typical popup message for reminding me on calendar items oder tasks.
how comes?
I'm having the same problem as well. I suspect it's one of the SPB software I have installed but not sure which one. Maybe I'll try uninstall Shell & Diary to see if either one is causing the problem.
What about you? Do you have SPB Shell and/or Diary installed?
i have diary installed and i need it.
Similar issue, no SPB software
I had a similar issue, and found that it was related to duplicate items on the notifications queue. There is a program floating around called "checknotifications" (search google) that'll tell you if that's your problem.
-Sp33dy.
sp33dy said:
I had a similar issue, and found that it was related to duplicate items on the notifications queue. There is a program floating around called "checknotifications" (search google) that'll tell you if that's your problem.
-Sp33dy.
Click to expand...
Click to collapse
I've thought about that too. Unfortunately even deleting all the duplicate entries, I was still unable to solve the problem. I will try to uninstall SPB Diary & test for a few days to see.
didnt help
I'll take the risk... you did set the 'Display Message on Screen' option in Sounds and Notifications, for Reminders... right?
I hard reset my treo now the reminders are ok. Could be memmaid registry cleaner causing the issue. It gave me problems with Voice Command as well. So far stayed away from memmaid & sktools, or any registry hacking software seems to be alright.
no solution until now?
I had that issue and installed Today Agenda. It is free and is a kick ass program and works great. Never had that issue again.
you first had the problem and after installing it it was gone? or after hardresetting and installing it?
I experienced a similar problem.
reason was the file associations of .mid, which a media program changed.
Result was that my device did not wake up anymore to show messages and play the sound. Even vibration did not work any more.
Yes it sounds strange, but for me this was definitivly the reason because I can reproduce this error, when connecting .mid again with this program.
I had to "de-associate" the .mid and notifications and everthing worked again.
hope this helps

Outlook Issue

I tried to search for this but really didn't know what to even search for.
I've hard reset my phone twice after adding and deleting lots of apps while trying to find my favs. Both times I've used the Sprite Backup that came with my phone (ATT Tilt) and both times I've had to set up a new Oulook account for my Gmail. This isn't really an issue, just a pain.
What is an issue is that it won't allow me to reuse the Account Name. Not to big a deal, I just don't like having to come up with a new name every time. Is there a way to delete the old names somewhere? Are they in the registry somewhere?
Sorry if this has been asked before, I've just never seen it in the 3 months I've been following this forum and had no luck finding it myself.
bosox15 said:
I tried to search for this but really didn't know what to even search for.
I've hard reset my phone twice after adding and deleting lots of apps while trying to find my favs. Both times I've used the Sprite Backup that came with my phone (ATT Tilt) and both times I've had to set up a new Oulook account for my Gmail. This isn't really an issue, just a pain.
What is an issue is that it won't allow me to reuse the Account Name. Not to big a deal, I just don't like having to come up with a new name every time. Is there a way to delete the old names somewhere? Are they in the registry somewhere?
Sorry if this has been asked before, I've just never seen it in the 3 months I've been following this forum and had no luck finding it myself.
Click to expand...
Click to collapse
I'll be the first to tackle this, but need some clarification on it. You hard reset then do a restore using sprite? Or you hard reset and then restore only the apps? Any extra information would be greatly appreciated.
Just about right said:
I'll be the first to tackle this, but need some clarification on it. You hard reset then do a restore using sprite? Or you hard reset and then restore only the apps? Any extra information would be greatly appreciated.
Click to expand...
Click to collapse
Sorry, yeah, backup "My Documents, Email, and Personal Databases" with Sprite backup. Hard Reset, Restore from backup, then reinstall all apps. Both times it hasn't actually restored my email account so I've had to do it manually, but when I click "New E-Mail Account" and go through the steps, I get a warning screen that says "That name is already assigned to another account. Enter a unique name and try again". Is it possible it only half restores, putting some type of info file somewhere but not actually listing it under "Messaging" screen.
The last time it also didn't back up my contacts, had to get those through ActiveSync from Outlook on my PC. Needless to say, I don't think I'll rely on Sprite again.
bosox15 said:
Sorry, yeah, backup "My Documents, Email, and Personal Databases" with Sprite backup. Hard Reset, Restore from backup, then reinstall all apps. Both times it hasn't actually restored my email account so I've had to do it manually, but when I click "New E-Mail Account" and go through the steps, I get a warning screen that says "That name is already assigned to another account. Enter a unique name and try again". Is it possible it only half restores, putting some type of info file somewhere but not actually listing it under "Messaging" screen.
The last time it also didn't back up my contacts, had to get those through ActiveSync from Outlook on my PC. Needless to say, I don't think I'll rely on Sprite again.
Click to expand...
Click to collapse
By doing the backup and then restoring you are allowing some previous settings from your device to be redone. This is usually good in the big picture of things, but when it comes to email, by restoring even a little bit, it will recognize that account. I never back up my email, unless I do it via outlook on a daily basis and such. By doing that I can restore it to outlook if it crashes or if I need something from the past that I had deleted. I wish I could give you some good news and say it shouldn't happen, but it does. Try only backing up everything but your email accounts. Also what device are you using. Some have quirks that others don't.
I thought that might be it. Too bad I just did it and don't feel like reinstalling and getting my settings the way I like em. Its the ATT Tilt, don't know if that really matters.
bosox15 said:
I thought that might be it. Too bad I just did it and don't feel like reinstalling and getting my settings the way I like em. Its the ATT Tilt, don't know if that really matters.
Click to expand...
Click to collapse
Just remember it when you go to do it next time.
I was wondering about the device, because older PPC/Phones had different issues with backup and restore. It seems a lot better now in our techno world we live in.

ActiveSync error: support code 1 on a non-existent item

Hey guys,
during syncing I get the following message on a non-existent item (it neither exists in outlook nor on the mobile device, i have a xda orbit 2/polaris):
----------------------
The following appointments failed to synchronize from the device:
1. Subject: ...
Time: 31.12.1999 00:00
Duration: 1440 minutes
support code: 1
----------------------
I remember that I had such an item and I deleted it some time ago. But the error still remains.
Is there a possibility to display deleted entries or maybe are there some hidden entries that are not visible in the calendar view on the phone?
Does anyone got this error solved?
Best
Warlock
Got it solved.
The problem was probably due to the synchronization with Microsoft Outlook and also with another computer running Lotus' mnotes software.
There were some special items that were only visible in the "All Calendars" view in Lotus Notes but neither on the phone nor in Outlook. After I had deleted all items (in Notes) and synced again it works now.
Best
Warlock
I am having this same problem but I don't use lotus notes.
I am still trying to figure out how to delete the "ghost" appointment.
I have the same problem, but I don't use lotus...
Can anyone help me to find a fix for this?
Before, I only have 4 problems, I fixed it by recreating the 4 contacts info... but now there are more than 100 after I format my PC.
I also do not use lotus.
Anyone manage to solve this?
Same problem no solution
I have the same problem for this ghost appointments. I have tired seeing all appointments in outlook. I have one appointment which I deleted but without success. I ahve tried other solutions but also no success. these solutions included changing the time in the pocket PC. Installing other ROMs did not solve the problem also.
Problem Solved
I ve solved this problem on my Touch Pro
I used SKtools to check my recurrent appointments. Then it has shown the ghost appointment which where previously not seen in microsoft outlook. I deleted the unwanted appiontments. The synchronized and the notification is gone.
I hope this is helpful for other people
Thanks
You're Right
This is been annoying me since I got my new Touch Pro a few weeks ago. All appointments synced fine except for 1 invisible appointment that would leave the WMDC icon with an error every time.
SKTools did the trick, search for recurring appointments and see if the bad one is listed there, open it up and delete all occurrences.
Thanks!
It worked!
You are my hero! I've been trying to solve this problem for some time with the ghost, non-existant appointment invisible on both the PC and the Phone. This worked! SKTools was rather confusing to navigate, but it worked, and that's the important thing. Thank you for posting this!
bakerahmed said:
I ve solved this problem on my Touch Pro
I used SKtools to check my recurrent appointments. Then it has shown the ghost appointment which where previously not seen in microsoft outlook. I deleted the unwanted appiontments. The synchronized and the notification is gone.
I hope this is helpful for other people
Thanks
Click to expand...
Click to collapse
I am having the same problem with my HTC TP2. I took your advice and downloaded SKTools but I can't figure out how to navigate through it to find and delete my phantom appt. Could you please elaborate on what you did?
Thanks!
bakerahmed said:
I ve solved this problem on my Touch Pro
I used SKtools to check my recurrent appointments. Then it has shown the ghost appointment which where previously not seen in microsoft outlook. I deleted the unwanted appiontments. The synchronized and the notification is gone.
I hope this is helpful for other people
Thanks
Click to expand...
Click to collapse
COOL! It drive me crazy!
Now ghost appointments are gone. SKTools did good job.
Thanks a lot!
SKTools is the best! Removed my ghost recurring appointments!
Same Problem
I've got a touch pro(fuze). I've tried using SKTools but I haven't been able to locate the ghost appointment. Perhaps I'm just not using it correctly. For those who fixed the problem could you post exactly how you found the ghost appointment?
Installed SKtools on an HTC TP2 for my problem, ghost appointment in phone and error after sync.
SKtools>>Category>>PIM>>Recurring Appt....opens with a top pane list of recurring appts, this should match the list you have on your pc. Mine did not, it had two ghost appts that should've been deleted. Highlight the problem then choose "Action" to obtain a menu to delete it.
The category "PIM" will open first next time you use SKtools. Standard category was initially the one that was set to open on my install. Probably can pick whatever cat you want to open as default.
Finally!
Wow, I really feel stupid now. I was using SKTools correctly, using the same method you described. But since I'm using the Demo version it only shows 6 items at a time in any category view.....so I deleted a few unimportant appts and there it was. Thanks for the help wakemaker, you reaffirmed the method and forced me to try it one more time. I can finally see that little check instead of the x on active sync, good times.
I'm using demo as well.
I, too, was having this problem with my Tilt2.
(WinXP + Office2007)
I solved it by:
1) performing a normal Sync using the Microsoft MyPhone app.
2) login into myphone.microsoft.com and open the Calendar
3) change the view from "Month" or "Day" to "List."
4) I found and removed the offending entries that activesync flagged
5) used the MyPhone app. to sync the changes made on the website back to my phone
6) after the MyPhone sync completed, I then plugged in the USB cable and performed a normal ActiveSync.
7) problem solved.
matrex-1 said:
I, too, was having this problem with my Tilt2.
(WinXP + Office2007)
I solved it by:
1) performing a normal Sync using the Microsoft MyPhone app.
2) login into myphone.microsoft.com and open the Calendar
3) change the view from "Month" or "Day" to "List."
4) I found and removed the offending entries that activesync flagged
5) used the MyPhone app. to sync the changes made on the website back to my phone
6) after the MyPhone sync completed, I then plugged in the USB cable and performed a normal ActiveSync.
7) problem solved.
Click to expand...
Click to collapse
Worked like a charm...thank you!

Microsoft Office mobile gone

Hei!
I have the problem that my microsoft office mobile ap is gone. I still can open word documents, but I have to go the way over redefine the ending of the word document (.doc). I tried to reinstall the app on my marketplace, but that wont work.
Then I tried to redefine the document ending, that won't work either.
I woul set up my phon new, but I a long way from home and so I do not have an option.
Can somebody please help?
Kai.Wagner said:
Hei!
I have the problem that my microsoft office mobile ap is gone. I still can open word documents, but I have to go the way over redefine the ending of the word document (.doc). I tried to reinstall the app on my marketplace, but that wont work.
Then I tried to redefine the document ending, that won't work either.
I woul set up my phon new, but I a long way from home and so I do not have an option.
Can somebody please help?
Click to expand...
Click to collapse
i am asuming that you had that app pre installed when u got your device.
get pimbackup and backup all your contacts and sms and other stuff (it will creat a backup file on ur sd card which you can later use to restore all the stuff)
now factory reset your device .. and now you will have the app back again ..
and then download pimbackup again and restore back all the stuff
if you find my post helpful and want to thank me .. just click on the thanks button
Thank you for your help.
Might that be onother chance of reinstalling?
If I back the data up, and restore it afterwards, is it not overwriting everything and the problem will still exist?

[Q] O2 XDA Orbit2 Screen Frozen - Help Urgently Needed

I have an O2 XDA Orbit2 - Unfortunately the screen is frozen and it is stuck at the message 'Several incorrect passwords have been entered. To continue password entry, enter 'a1b2c3''. I am unable to enter anything.
I have tried both a soft and hard reboot but the screen simply returns to the above message.
I have tried Active Sync and have been able to retrieve my tasks (200+) and contacts (2,500+). I am NOT however able to sync and retrieve my diary (dating back to 2001). I really don't want to lose my diary if possible as it contains birthdays, important dates, etc. I am also able to browse my Xda and copy all files back to my laptop including PIM.VOL. The only file
I can't copy is CEMAIL.VOL (I think that's it's name) which it says is locked. I believe PIM.VOM contains my encypted diary - I opened using NOTEPAD although encypted I can make out one or two entries.
I have tried the following without success:
(1) I have tried to install Mymobiler but it won't connect to the Xda.
(2) I have tried upgrading Windows Mobile Device Centre to the latest version for Windows7 with no success. I still can't sync my calendar.
(3) I have visited the O2 shop who were no help.
(4) I have tried a hard reboot. I thought I would then be able to copy the PIM.VOL back to the Xda. As noted I can't perform a hard reboot.
I don't know what to do. Can you help? I have read lots of posts on the XDA Developers site but haven't found a solution. I aren't very technical so anything about Flashing ROM (whatever that means), etc is lost on me.
Can anyone provide a solution to retriving my calendar data or can recommend a company in the UK who could help me. I don't care about the phone as I have an iPhone but as I say I really don't want to lose my calendar data.
Thanks for reading and hopefully being able to help me.
Simon

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