I have an O2 XDA Orbit2 - Unfortunately the screen is frozen and it is stuck at the message 'Several incorrect passwords have been entered. To continue password entry, enter 'a1b2c3''. I am unable to enter anything.
I have tried both a soft and hard reboot but the screen simply returns to the above message.
I have tried Active Sync and have been able to retrieve my tasks (200+) and contacts (2,500+). I am NOT however able to sync and retrieve my diary (dating back to 2001). I really don't want to lose my diary if possible as it contains birthdays, important dates, etc. I am also able to browse my Xda and copy all files back to my laptop including PIM.VOL. The only file
I can't copy is CEMAIL.VOL (I think that's it's name) which it says is locked. I believe PIM.VOM contains my encypted diary - I opened using NOTEPAD although encypted I can make out one or two entries.
I have tried the following without success:
(1) I have tried to install Mymobiler but it won't connect to the Xda.
(2) I have tried upgrading Windows Mobile Device Centre to the latest version for Windows7 with no success. I still can't sync my calendar.
(3) I have visited the O2 shop who were no help.
(4) I have tried a hard reboot. I thought I would then be able to copy the PIM.VOL back to the Xda. As noted I can't perform a hard reboot.
I don't know what to do. Can you help? I have read lots of posts on the XDA Developers site but haven't found a solution. I aren't very technical so anything about Flashing ROM (whatever that means), etc is lost on me.
Can anyone provide a solution to retriving my calendar data or can recommend a company in the UK who could help me. I don't care about the phone as I have an iPhone but as I say I really don't want to lose my calendar data.
Thanks for reading and hopefully being able to help me.
Simon
Related
Hi could some one please help me delete some old partnerships in activesync, I use windows XP and activesync 3.7.1, everything works fine, but as i keep installing crap on my old XDA and also the new XDA-2 i oftern hard reset and then reinstall new or different programs.
The problem is each time i do this i have to make a new name for the partnership, i.e john-xda, john_xda, johns-xda etc etc, i have about 20 existing names listed , I know this is not the end of the world but it is anoying, and when you go to send a file via IR or BT from the laptop up comes a list of at least 20 old xda partnership names to choose from.
Please any ideas how to delets all of them apart from the one thats currently in use
Thanks
John
have you tried under activesync ? would seem logic to make it possible to delete partnerships from there
otherwise you can delete the folder made by the patnership under
my documents
Thanks for the ideas, I have looked in activesync but there are no options there to delete them, I have deleted the folders in my documents ( and the desk top short cuts to them) but when i try and send a file i still get shown the list of 20 plus names to send to, but the real problem is you cant use the same name twice.
thanks for trying tho
john
have you tried doing a search in regedit on the pc
it would be a typical place to store them
Go to ActiveSync while there's no device plugged in. Then select 'File', "Delete Partnership' until they're all gone.
Thanks Peter thak worked fine, i had looked in activesync but this was with a device connected.
thanks for bot of you for your help
John
is it possible to 're-link' the old partnership with an XDA after a hard reset?
b
why would you want to ?
you can still use the same name
you can still get access to all the files
you can still get access to the backup
so then why do you want the get the old patnership ?
just thought it might be easier than deleting the old partnership and creating a new one.
Also, do you know if the SMS messages are stored when the XDA syncs up? If so, how do I get the back onto my phone after a hard reset?
Cheers,
B
Old Partnership
If when you delete the partnership you answer no to delete files and the XDA has the same name the new partnership will use the same link area (/my documents/pocketpcXXmy documents)
ah HA! Awesome. But do you know about the text messages (SMS)?
B
Hi. If you had a partnership with your pc when you first synchonized and now you hard-reset your device, you might want to delete the old partnership if you don't need its documents anymore. That could be done in a very easy way even when the device is not connected. the steps are:
-Turn on pc
-double click active sync incon without connecting the device
-go to file>mobile device and select the partnership's name you wanna delete, when selected a big black dot will appear next to it.
-then file>delete parnership
Done!
Fantastic!! Although that still doesn't really answer my question :wink:
b
you cant sync sms's back if you took a backup and restore it you get the sms back or if you used the tool at yorch.net
I need help urgently with my O2 XDAII.. i was loading a task manager prg after downloading the same.. http://www.lakeridgesoftware.com/wisbar/download.html
(WisBar is the leading task management software(skinable) for the PocketPC.)
Just after running the program for the first time the PPC hardset itself wiping out all my data. When I restored from the back up file ..
I have three problems of very serious nature...!!!!!
1) When i did resotre from the back up file... it wont pick up the time and date and also still connects as GUEST and not with original profile. SO I am unable to syncronise the data.
2) It wont send/ receive SMS
3) The SMS inbox is all messed up... the sent items are in "deleted item folder" the received sms are in outbox folder... and i cant delet /move a single sms from any of the folders.
I tried to use file manager and deleting files from windows\ Messaging but it did not help at all. I tried delting files from windows..and i could not do that as i was getting messages which i cant understand.
Rest all programs are running fine without any aparant problems...
Can some one help me restore my handset...please....???
[/b]
Hello,
First of all, I'm not sure what's causing your device to Hardreset by using Wisbar, I have mine working perfectly. :?
What backup software are you using?
If using the pre-installed one you are bound to have some problems.
In my opinion, the best backup solution is Sprite Backup (not a free application but a great one).
I used to have the same restore problems with the included backup solution on my MDA (besides the backups where not compressed and it was not a selective backup/restore).
Next time try Sprite's Backup.
Google it!
As far as the active sync profile is concerned - simple delete the original profile on your pc and allow it to create a new one when you next connect. It will then sync all your data back again.
My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!
shmeggt said:
My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!
Click to expand...
Click to collapse
There is always a "phantom" one there, it is for outlook.
P.S. Good job with the my mobiler, you obviously searched unlike most noobs.
Welcome to XDA
You can get rid of it on your tf3d by connecting to you're computer via active sync, and unchecking the email box for what to sync.
I may not have explained this properly.
I am not referring to the Outlook default mail account.
On my old Fuze, I had an account setup to get my GMail. This worked great. When I backed up and restored on my new Fuze, this GMail account was still listed on the Mail tab, but I am unable to open the mailbox and this account is no longer listed under my mail accounts.
Any suggestions?
I've got the same issue. My 1st fuze got swapped out for a power issue it had. Did a full backup and restore with Sprite. The restore did NOT setup my alternate IMAP gmail accounts I had configured on the 1st one ... but I have the ghosts of them in TF3D tab. I can see all the accounts, and even flick through the email that was on the original unit at the time of the backup.
I've setup the accounts manually again, but now I have duplicate account appearances on the TF3D screen.
I tried reinstalling the Manila cab.
Tried removing, rebooting and re-adding the Email tab with Diamond TF3D config too. No effect.
Can't find any specific references in the registry for the email tab.
I posted a thread here too last week. Got one hit on it.
http://forum.xda-developers.com/showthread.php?t=457987
You need to delete cemail.vol. The file is locked while the phone is on, so you'll need to use Mortscript to delete it on boot.
http://forum.xda-developers.com/showthread.php?t=429784&highlight=cemail.vol+mortscript
Perfect!
Thanks for the point in the right direction!
I'm shocked that everyone is going through such effort to solve this problem when there's a program on the Sprite back up site that fixes the issue.
http://spritesoftware.crmdesk.com/a...earch=Search&area=0&criteria=0&sort=0&start=0
Though the article states it will delete all data, it didn't on my device. I was able to see my ghost IMAP account that would show up on the TF3D tab, but not in the messaging app itself.
I also use an AT&T Fuze
uh. . . maybe because no one Knew about it?
Thanks for the Link.
I have the same exact issue.. except I am using Sbp Backup ... but I think I'll try deleting the cemail.vol
I was also having a problem with 2 phantom email accounts in TF2D email tab after a backup - they were not shown in the accounts menu.
I used SKTools (Full Version) to scan all PIM information (actual heading 'Delete PIM information') which showed all accounts - highlight the phantom account/s, and then select 'delete account' from the action button.
All fixed - thanks all for the push in the right direction.
I am having the same phantom gmail account from a sprite backup on the fuze after getting rid of att bloat. I wish there was an easier way.
There is an easier way
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
not working for me
Not sure what I am missing, but I see no option for deleting an account, only Repair, from the Feb 3 09 mailAccountRepair attachment. When the "busy circle" starts after selecting Repair, it does not finish (at least in 30 sec). Whether I Quit or not before soft reset, no changes are present. Any help appreciated.
HTC Touch Pro (Sprint), ROM 1.03, Nov 2008
Yes, please help. I have my work outlook (activesync) account that I want on there. I have to other email accounts (ie pop) that I want to delete and I can find no way to do it. HTC Touch Pro.
Thanks!
I had the same issue you're having, after exchanging my first Fuze out due to a problematic screen. When I restored the backup on to my new Fuze, I had the same ghost accounts. What I simply did was a hard reset, then when I ran Sprite I deselected the box that restores backed up emails. The restore went without a hitch, then I went into outlook and simply recreated my email accounts. After a couple minutes, I had all the email back.
Easiest way? Prolly not, but it worked for me.
winnebago said:
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
It sure did! Thanks.
winnebago said:
unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
perfect thank you so much!!!
Worked great thanks!!!
Thanks so much this totally fixed this irritating problem!
Hello,
My Outlook Mobile Account Info has been corruptet in some way.
The email accounts, sms shows fine, is not visable when starting Messaging.
When I search with PIM manager the accounts are there and when I try reinstalling SEVEN it tells me I have reached the limit of number off accounts.
I am trying to locate the files where the account info is stored and associated emails to delete these and start over again.
Can anyone help with file name and location or if there is a tool available.
I found mailaccountrepair posted on xda but it didn't work. What I really think is the best way is youst to find the files and delete them.
Many thanks,
Hakan, Linkoping, Sweden
Hi. Do you happen to have WM6.1? It seems there is a known problem & Microsoft released a patch:
http://support.microsoft.com/kb/958639/en-us
"This behavior occurs because the e-mail account details are corrupted when the Windows Mobile 6.1-based device does not connect to the SMTP server."
Otherwise your best bet might be to backup what you can & do hard reset which should fix the problem but unfortunately you'll need to restore all your settings/stuff which shouldn't be too bad using activesync or a backup/restore tool like PPCPimBackup (both of which I've done numerous times from muckin up my phone so bad it wouldn't work or simply migrating to a new phone.)
If you are set on trying to recover what you got now, I think some email stuff is stored under:
My Device\windows\Messaging (I think text files of your messages & attachments)
MD\Application Data\Volatile (?)
MD\MAPI (empty on mine)
Sorry I can't say for sure what all is where & exact purpose but maybe it will head you in the right direction. I recall coming across registry entries for Messaging & MAPI too but it has been awhile. Yell if you want me to dig out my registry editor & look but again hopefully I got you started.
Hope that helps.
Bill
Thanks a million.
I ended up restoring from a fairly recent backup however I am a bit worried for it to happen again.
I am not sure if my problem was because of the known issue you mention. When researching it I also found that the patch wasn't very stable:
http://blogs.msdn.com/outlook_mobile/archive/2008/11/12/wm-6-1-smtp-fix-released.aspx
Anyway, a restore solved the problem for now!
Happy hollidays, Hakan
Hi guys,
Basically I am trying to selectively restore my Boss' Touch Pro, I just want to get the email settings and e-mails across to the new phone he has. I have searched through the registry and the files trying to find where the account settings are held but alas I have had no luck. Does anyone have this nugget of information?
I need to transfer the actual emails and the e-mail account settings.
Use PIM backup to get the e-mails easily (also will get contacts, speed dials, txts etc etc - but you can select what to backup / restore)
E-mail account settings can be dragged out of registry Like this But what e-mail settings do you need? normally things like that are easier to just re-input if its only a 1 off occurence.
A quick look through the mail account settings should give you all the login info you need (except the password)
ok, thats cool, I reckon I can handle that. I actually want any and all e-mail settings because the amount that my boss wants me to install new roms for him to try out means that I don't want to keep re-inputting his details into the phone. I would ideally want all information in sepperate restorable cabs or reg entries. problem with the backup software I am using is that it takes all of the software as well, so when I restore it to a newly flashed phone it restores all the crap from the previous phone...tre frustrating.
and yeah, this is a strange problem, I personally stick with a single firmware instead of jumping about...but I'm not the boss
If you're gonna be flashing roms, check out UC (in the hacking thread) or shashmi. Both should let you personalise the "post flash" install so you get the device back to how you like it quickly & easily.