It used to happen every few days, not a massive deal, but it's happened five times today. Including overnight, meaning my alarm failed to go off.
Ambient display stays on - sometimes the clock even keeps running - but none of the buttons do anything. Only escape is press and hold power until it reboots. Or, sometimes I'll be doing something on the phone and it'll just completely freeze. Again, press and hold power is all I can do. Weirder, sometimes I can click on an app, and it'll just pull up the start of the load screen for that app, I can hit home or switch apps and that acts fine, it just won't actually open any of my apps or do anything in them. Again, have to press and hold power to reboot.
Rooted, Android 12, no other modifications to the OS that I'm aware of.
koberulz said:
It used to happen every few days, not a massive deal, but it's happened five times today. Including overnight, meaning my alarm failed to go off.
Ambient display stays on - sometimes the clock even keeps running - but none of the buttons do anything. Only escape is press and hold power until it reboots. Or, sometimes I'll be doing something on the phone and it'll just completely freeze. Again, press and hold power is all I can do. Weirder, sometimes I can click on an app, and it'll just pull up the start of the load screen for that app, I can hit home or switch apps and that acts fine, it just won't actually open any of my apps or do anything in them. Again, have to press and hold power to reboot.
Rooted, Android 12, no other modifications to the OS that I'm aware of.
Click to expand...
Click to collapse
Backup all your data while you can, you may be in the beginning stages of hardware failure. Some people with the following problem had freezes before the phone failed completely.
[FIX] Pixel 3 QUSB_BULK_CID:xxxx_SN:xxxxxxxx
Hi, I have a Pixel 3 that won't turn on, won't charge, won't get into recovery mode, and gets recognized as QUSB_BULK_CID:xxxx_SN:xxxxxxxx when connected to a pc. I am an ignorant regarding phones, flashing, etc... Is there any way of getting...
forum.xda-developers.com
If that is not your problem, completely wiping the phone and flashing a new image may help.
It's been years at this point, I'd be very surprised if it all suddenly died in a way connected to this. There's nothing on my phone that's critical that I don't have backed up, though.
Not sure if there's any way to determine if I might have or get the EDM thing?
koberulz said:
It's been years at this point, I'd be very surprised if it all suddenly died in a way connected to this. There's nothing on my phone that's critical that I don't have backed up, though.
Not sure if there's any way to determine if I might have or get the EDM thing?
Click to expand...
Click to collapse
Not until it fails.
Related
I think my problems began when I installed the OTA 4.2 update recently. The entire system bogged down and became pretty much unusuable. Often, I had to press the power button 3-4 times to turn on the screen if the screen timed out. Sometimes I would have to wait for at least 5 minutes before I could wake the screen again.
But since a week, I can't get my Transformer Infinity to wake up, at all. When I press the power button nothing happens. If I hold it for a long period of time (10 seconds) it gives a short buzz, but nothing visible happens otherwise.
I have tried pretty much everything I can imagine now. I have even tried to drain the battery completely (then absolutely nothing happens when I press the power button) and re-charge the device, but the problem persists. I have tried to start it connected to the keyboard dock and without, but for no reason.
Connecting the TF to a desktop computer doesn't seem to do anything either.
Please, can anyone give me a hint?
Hrafnahnef said:
I think my problems began when I installed the OTA 4.2 update recently. The entire system bogged down and became pretty much unusuable. Often, I had to press the power button 3-4 times to turn on the screen if the screen timed out. Sometimes I would have to wait for at least 5 minutes before I could wake the screen again.
But since a week, I can't get my Transformer Infinity to wake up, at all. When I press the power button nothing happens. If I hold it for a long period of time (10 seconds) it gives a short buzz, but nothing visible happens otherwise.
I have tried pretty much everything I can imagine now. I have even tried to drain the battery completely (then absolutely nothing happens when I press the power button) and re-charge the device, but the problem persists. I have tried to start it connected to the keyboard dock and without, but for no reason.
Connecting the TF to a desktop computer doesn't seem to do anything either.
Please, can anyone give me a hint?
Click to expand...
Click to collapse
Sorry, but I think it's time to call Asus Tech support for an RMA.
Hrafnahnef said:
I think my problems began when I installed the OTA 4.2 update recently. The entire system bogged down and became pretty much unusuable. Often, I had to press the power button 3-4 times to turn on the screen if the screen timed out. Sometimes I would have to wait for at least 5 minutes before I could wake the screen again.
But since a week, I can't get my Transformer Infinity to wake up, at all. When I press the power button nothing happens. If I hold it for a long period of time (10 seconds) it gives a short buzz, but nothing visible happens otherwise.
I have tried pretty much everything I can imagine now. I have even tried to drain the battery completely (then absolutely nothing happens when I press the power button) and re-charge the device, but the problem persists. I have tried to start it connected to the keyboard dock and without, but for no reason.
Connecting the TF to a desktop computer doesn't seem to do anything either.
Please, can anyone give me a hint?
Click to expand...
Click to collapse
Hmm i often have he issue with needed to press the power button a few times to wake the screen. Just thought it was 'one of those things' hope this doesn't happen.
KinetiClutch said:
Hmm i often have he issue with needed to press the power button a few times to wake the screen. Just thought it was 'one of those things' hope this doesn't happen.
Click to expand...
Click to collapse
Actually, I have had that problem for months, and I thought it was "on of those things" too, but it instantly got worse after my 4.2 update. Up until last week when it just stopped turning on again all of a sudden.
I have also tried plugging the MicroHDMI to a larger screen, but the screen just complains that there is no signal in the HDMI cable.
I have contacted my local ASUS support in a vain hope they can direct me at a solution that doesn't involve me loosing my device for a lengthy period of time and getting it back without my precious (un-backuped:crying vacation photos.
Hrafnahnef said:
Actually, I have had that problem for months, and I thought it was "on of those things" too, but it instantly got worse after my 4.2 update. Up until last week when it just stopped turning on again all of a sudden.
I have also tried plugging the MicroHDMI to a larger screen, but the screen just complains that there is no signal in the HDMI cable.
I have contacted my local ASUS support in a vain hope they can direct me at a solution that doesn't involve me loosing my device for a lengthy period of time and getting it back without my precious (un-backuped:crying vacation photos.
Click to expand...
Click to collapse
A lesson learn, I always keep all my stuff on sdcard, never on internal storage.
Same Problem Here
I just got my tf700t April 17, and I used it for a few days and did the updates before going on vacation for a week. After a few days on vacation, I noticed the volume rocker wasn't responding all the time. I tried to restart the tablet, and once it shut off, it never came back on. Same issues as original post... Screen doesn't turn on. If I hold the power button down for 10 seconds it vibrates, but nothing happens. Very upset to spend this kind of money on a tablet to not even be able to use it for a week. I will be sending it in for RMA... I have tried everything in every post to try and fix the problem, but the screen just doesn't want to turn on. Hope Asus will be quick about it!!!
Keith
I didn't drop it or get it wet or anything, it was just sitting on my desk and it randomly shut off. I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off. Is there anything I can do to save my data (or even better, fix my phone) or am I screwed? I also don't have USB Debugging turned on so I can't get stuff back that way either. My phone is not rooted and running stock android 5.1.? (Don't remember my exact version but I think I've missed the last 2 minor updates)
AWantula said:
I didn't drop it or get it wet or anything, it was just sitting on my desk and it randomly shut off. I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off. Is there anything I can do to save my data (or even better, fix my phone) or am I screwed? I also don't have USB Debugging turned on so I can't get stuff back that way either. My phone is not rooted and running stock android 5.1.? (Don't remember my exact version but I think I've missed the last 2 minor updates)
Click to expand...
Click to collapse
Sounds like your power button failed, like mine
markdapimp said:
Sounds like your power button failed, like mine
Click to expand...
Click to collapse
I has an issue with it a few months ago with the power button but it was stuck in a constant bootloop (I later found out that the power button was physically stuck, and a few hard flicks fixed it) , now it's just frozen on the google logo for 30-40ish minutes and then it shuts off by itself. Could that still be an issue with the power button?
AWantula said:
I has an issue with it a few months ago with the power button but it was stuck in a constant bootloop (I later found out that the power button was physically stuck, and a few hard flicks fixed it) , now it's just frozen on the google logo for 30-40ish minutes and then it shuts off by itself. Could that still be an issue with the power button?
Click to expand...
Click to collapse
Yeah, my LG warranty expired so I found a seller on eBay doing it for 25$ (replacing the switch inside)
markdapimp said:
Yeah, my LG warranty expired so I found a seller on eBay doing it for 25$ (replacing the switch inside)
Click to expand...
Click to collapse
I'm kinda confused on how this is the power button. On a working Nexus 5, if you hold the power button down the phone just continually resets, now it freezes on bootup and doesn't shut off for a really long time. Then after it shuts off, you have to manually turn it back on (then it just freezes again). I feel like this is could be a software issue but I might be wrong.
I've seen posts saying to reset the cache partition. Will that wipe the data on my phone?
I went into recovery mode (Does this mean the power button is fine, since I could successfully navigate the boot menu) and tried to format the cache and it says it was wiping /cache for about 20 minutes then it shut off and the notification light started blinking red and the phone wouldn't turn on at all when I held the power button. I assumed this meant the battery died during the cache wipe (Is that what the red light means, if so is that bad?) so I plugged the phone in. After about 30 seconds I could turn it on again, but it just holds at the google screen again. I'm really starting to freak out as I have some unbacked up data. Even if I can't fix the phone, is there any way I could save the data? I have a locked bootloader and USB debugging is turned off (Yes, I'm an idiot).
It does sound like a faulty power button. Since it's very cheap to fix, I would first find a local lab to change the button. At least rule out that..
If you can't fix the phone, you cannot get the data.
Also, be carful with bootloader and adb, so you don"t accidentaly erase your data.
eross said:
It does sound like a faulty power button. Since it's very cheap to fix, I would first find a local lab to change the button. At least rule out that..
If you can't fix the phone, you cannot get the data.
Also, be carful with bootloader and adb, so you don"t accidentaly erase your data.
Click to expand...
Click to collapse
The nearest phone-repair shop is like 45 minutes to an hour away from me so I want to be sure this is it. How exactly would a faulty power button cause this to happen? The phone isn't acting like the power button is permanently held down or not held down at all and I was able to get through the boot menu to the clear cache partition menu which requires use of the power button (And has the shut-off and blinking red light interrupting the cache clear made things worse), all that seems to be happening is the phone freezes during boot-up.
AWantula said:
The nearest phone-repair shop is like 45 minutes to an hour away from me so I want to be sure this is it. How exactly would a faulty power button cause this to happen? The phone isn't acting like the power button is permanently held down or not held down at all and I was able to get through the boot menu to the clear cache partition menu which requires use of the power button (And has the shut-off and blinking red light interrupting the cache clear made things worse), all that seems to be happening is the phone freezes during boot-up.
Click to expand...
Click to collapse
This sentence points all fingers at the power button
"I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off"
If you turn it off and it comes back on. it's the power button
Some symptoms of a faulty power button
If your LG Nexus 5 keeps rebooting for no reason to the Google Logo only
you cannot lock the screen
screen locks on its own
phone turns off for no reason during regular use
Lock/power Button is VERY sensitive to touch
AWantula said:
The nearest phone-repair shop is like 45 minutes to an hour away from me so I want to be sure this is it. How exactly would a faulty power button cause this to happen? The phone isn't acting like the power button is permanently held down or not held down at all and I was able to get through the boot menu to the clear cache partition menu which requires use of the power button (And has the shut-off and blinking red light interrupting the cache clear made things worse), all that seems to be happening is the phone freezes during boot-up.
Click to expand...
Click to collapse
The power button is not dead, it's faulty, and behaves erratically. Sometimes it works, sometimes it does not. It's an educated guess. If you put in a lab, and it's not the power button, perhaps they will know what else could be wrong. It's your call.
Just got back from the repair shop, it's not the power button, it's some unknown software issue. They can't fix it. Anyone have any ideas?
This is very odd. I am not aware of any software issue that can prevent a physical shutdown of a phone. Was this a reputable lab?
eross said:
This is very odd. I am not aware of any software issue that can prevent a physical shutdown of a phone. Was this a reputable lab?
Click to expand...
Click to collapse
The phone shut itself off after a period of time, but holding the power button just restarts it. They replaced the power button just to be sure and it didn't fix it.
When you connect the phone to a PC does it show up? Can you copy your data? If not, I don't think you can save the data.
One more thought: If you put the phone in bootloader state, does it still shut down or restart by itself?
I just talked to the phone repair people and they said they just found out it's not software, a circuit in the motherboard got fried and they only way they could fix the phone would be to swap out the motherboard.
That is a 200$ reapair. Before you do that or give up on your phone try my guide here http://forum.xda-developers.com/google-nexus-5/help/nexus-5-stuck-boot-loop-lollipop-t3098632
I had a different problem but was also told by the local LG lab that it was the motherboard. It wasn't,
If my guide does not help, it probably is a hardware issue. See if the lab has an insurance deal. Over here they suggested to sell me a one year insurance for 150$ , and change the motherboard. That would have saved me 50$....
I don't understand how exactly can I explain the situation, but I'll be as specific as I can. Please try to understand and help me from this.
My Nexus 5 is on Marshmallow without any roots etc ever. Now, the problem goes like this:
Suppose I press power button once, then screen should turn on/off once. Now this which happens normally in any phone happens in mine for first few times, then it starts like if I press power button once to turn screen off, it goes from off and turns back on, I again press power button, again from on it goes off and back on, this keeps on happening until I try my luck for it to off, but then sometimes it happens like after so much pressing it eventually show me "power off" option on screen(which generally should open if I hold the power button). Now once I encounter this "power off", no matter what I do, I power off/not, it'll automatically turn off, and this happened atleast 10+ times till date. So finally whenever I encounter "power off" option, which sometimes comes when I try to turn screen on or sometimes off, but never I hold the power button, but finally even If I don't click on power off, it'll power off.
And that isn't yet strange till there, normally now "Google" shows on screen when device is powered on, but here after encountering "power off" it shows "Google" and turns off.
This problem has happened to me from maybe starting a week ago, atfirst I ruled it as maybe hardware problem, cause after 3 factory resets, nothing changed, but then when I did wipe system cache and data format from recovery screen, everything got resolved. But this too remained for 2-3 days, again same problem started after it, I this time cleared system cache from recovery, and this time too it helped somewhat. so I can atleast say that it isn't a hardware power button problem, but something which I don't know what, always creating problems from software.
Now this problem has developed itself, because now the power button is kinda working okay, but now the "power off" comes on screen automatically, I can say once-twice a day, and as explained 'n' times before, once I encounter this, mobile turns off.
So everytime I've to turn phone on after this, and pray that it doesn't repeat, but it's yet going on, and i'm so pissed off by this phone, I regret buying this, honestly as till now mentioned I tried whatever I could/I knew, but nothing, nothing's helping me.
Also the problem intensifies when phone is on charge & "power off" is encountered, then the phone goes to turning off and "Google" is shown, then it shows "Google" then turns off, then it shows "Google" then turns off, and this loop keeps on going.
Finally I hope i'm as clear as possible, if someone can please help, I can guarantee any kind of format will just resolve the problem for few days only, and hardware power button problem i'm not feeling it as formats basically help it great, but anyway if I'm going wrong somewhere/need proper explanation somewhere then please tell but resolve this asap.
Phone's from India and it's been 1 year since bought and atleast a month from the Marshmallow OTA update and this problem started randomly without me doing anything I guess from a week ago.
I think you should take a look at that power button.
It's your battery. I was having the same problem with my nexus, I replaced the battery and the reboots are gone.
Mine did this exact thing a couple of weeks ago. really annoying and couldn't put my finger on it, until i got so annoyed that when it came up with the power off notification I repeatedly pressed the power button for maybe 20 times, this resolved it for a few days, though to be honest, the best advice that someone posted, was that a sharp shock to the side of the phone that the button is on resolved it, been over a week now and it's been fine.
I put it down to the case i had on it, harbouring small dirt that was getting into the button housing and interfering.
try it out, failing that, perhaps a new power button, i did have one in my ebay basket, though i don't need to go down that route, not for the foreseeable anyway.
**edit
incidentally, i went down the software route too wiping caches etc. no avail.
I have Android 4.4.4 (I know) with DirtyUnicorns on it, and as the title says I woke up and it was stuck at the DirtyUnicorns screen and it does the vibration it usually does 2-3 seconds before actually starting except it does it on repeat and never goes anywhere. It's not a power button issue (even though I had that in the past but right now it seems to works fine).
Safe Mode works fine, I haven't updated Android (unless it did while I was sleeping), and I don't know how relevant it can be but I dropped it earlier today breaking the screen.
I actually just restarted the phone right now and it booted fine for like 5 seconds, then it restarted (wtf lol?).
Hopefully you can help me out even though I'm not too much of a tech geek.
For me, it sounds like power button issue.
You can check it quickly, the next time, it starts, try holding the volume down button - if it takes you to recovery. Then you know
Yes, it does indeed take me to safe mode. As I said I don't think it's got to do with the power button, it doesn't randomly reboot or anything.
It wouldn't boot to safemode if it was the power button issue. I suspect either hardware damage, or rom corruption.
daedric said:
It wouldn't boot to safemode if it was the power button issue. I suspect either hardware damage, or rom corruption.
Click to expand...
Click to collapse
Do you think a factory reset is worth trying?
Greetings, I'll try to keep it short. My device is a Zenfone 7 Pro (ZS671KS)
I was using the phone normally and then for some reason it got stuck and I had to perform a "holding the power button" force shutdown to get out of it. The same thing has happened a few times before and it always boots back to normal. This time however, happened after I just downloaded and installed the latest firmware update when the phone was in its "waiting for reboot" state.
It has been bricked ever since and holding the power button will just send it into a boot loop (a brief vibration every once in a while). Whatever I do nothing will show, no logo no LED indicator light or anything like that. All black. Holding volume up or down + power also don't do anything. Vibration is the only response I am getting.
The phone itself was not modified in any way, it was never rooted, didn't have a custom firmware and stuff. Is there anything I can try to save it and all the data inside (data being my priority) before I give up and admit defeat?
Don't think I've see anything quite like it before, so any idea is appreciated.