Greetings, I'll try to keep it short. My device is a Zenfone 7 Pro (ZS671KS)
I was using the phone normally and then for some reason it got stuck and I had to perform a "holding the power button" force shutdown to get out of it. The same thing has happened a few times before and it always boots back to normal. This time however, happened after I just downloaded and installed the latest firmware update when the phone was in its "waiting for reboot" state.
It has been bricked ever since and holding the power button will just send it into a boot loop (a brief vibration every once in a while). Whatever I do nothing will show, no logo no LED indicator light or anything like that. All black. Holding volume up or down + power also don't do anything. Vibration is the only response I am getting.
The phone itself was not modified in any way, it was never rooted, didn't have a custom firmware and stuff. Is there anything I can try to save it and all the data inside (data being my priority) before I give up and admit defeat?
Don't think I've see anything quite like it before, so any idea is appreciated.
Related
I'm having a bit of an issue with my S3. It started yesterday when my power button became more or less permanently pressed in. It can't be used to wake up or lock the phone, and the power menu would continually pop up. While this was annoying, I figured it wouldn't be a major deal, and I would reflash stock and take my phone to verizon. I went to boot into recovery in order to make a back up...and now I'm stuck. Since the power button is permanently pressed in, the phone can't boot into recovery (I'm pretty sure if you just keep holding down the power button when trying to boot into recovery it will just turn off the phone again since this is what seems like is happening). So now I'm just stuck in a loop where my phone can't do anything except attempt to boot into recovery and then turn off. No matter what way I try to turn the phone on, it will only try and boot into recovery (and fail) now.
So what are my solutions? Can I try and open up the phone and fix the power button? Is that extremely difficult? Is there a way I can flash my phone back to stock in its current state and take it back to verizon? Should I just take it as is and hope they help me? I'm at a loss here.
[Q]Can't get into Recovery Mode,possibly due 2 "sticky" power button.It got worse
Couple of things first to lay down the situation.
I'm on BEAN Builds 19,
http://forum.xda-developers.com/showthread.php?t=1973982
I'm also using ClockworkMod Recovery. Not sure what version.
Now my power button is one of those "sticky" ones, where it's not springy. This has caused me a few problems in which I can't seem to use the button to turn on my phone anymore. If the phone is off, I have to pull the battery, and then re=insert it to turn the phone back on. Also I'm not sure if button is "being held down", since it's so sticky, but the quick toggle options in the ROM for Restart and Recovery don't work. When I use the quick toggle for restart, my phone just turns off, and doesn't restart. As for recovery, I'll touch on that below.
Today I wanted to flash myself a new modem. So I tried to get into Recovery mode. I go into there once after a couple of tries, but the Power Button , being in the down position from the "sticky button", hit the option to restart the phone before I could flash anything/do anything. After a couple of tries of unsuccessfully getting into Recovery Mode the normal holding down buttons way, I decided to try the quick toggle in the rom to get into Recovery mode.
But just like hitting the restart option, it didn't do what I wanted it to do. My phone shut off, but that was it. Now when I try to battery pull and reinsert to get the phone to turn back on, all it does is show the Samsung Logo, turn black, and that's it. I'm assuming that it's trying to boot into Recovery Mode since that's what it was last told to do before I shut off my phone, and I also think that the "sticky power button" is throwing off the phone's attempts to do that.
Any help or direction would be great and much appreciated. Thank you for your time you took to read this.
Bang ur fone on a table. Seriously ppl been doing that on ur situation to pop out the power button. Try to cover ur fone or put a cloth on table so ur fone wont get scratch and stuff
Sent from my d2lte using Tapatalk
VigilanteM2 said:
Couple of things first to lay down the situation.
I'm on BEAN Builds 19,
http://forum.xda-developers.com/showthread.php?t=1973982
I'm also using ClockworkMod Recovery. Not sure what version.
Now my power button is one of those "sticky" ones, where it's not springy. This has caused me a few problems in which I can't seem to use the button to turn on my phone anymore. If the phone is off, I have to pull the battery, and then re=insert it to turn the phone back on. Also I'm not sure if button is "being held down", since it's so sticky, but the quick toggle options in the ROM for Restart and Recovery don't work. When I use the quick toggle for restart, my phone just turns off, and doesn't restart. As for recovery, I'll touch on that below.
Today I wanted to flash myself a new modem. So I tried to get into Recovery mode. I go into there once after a couple of tries, but the Power Button , being in the down position from the "sticky button", hit the option to restart the phone before I could flash anything/do anything. After a couple of tries of unsuccessfully getting into Recovery Mode the normal holding down buttons way, I decided to try the quick toggle in the rom to get into Recovery mode.
But just like hitting the restart option, it didn't do what I wanted it to do. My phone shut off, but that was it. Now when I try to battery pull and reinsert to get the phone to turn back on, all it does is show the Samsung Logo, turn black, and that's it. I'm assuming that it's trying to boot into Recovery Mode since that's what it was last told to do before I shut off my phone, and I also think that the "sticky power button" is throwing off the phone's attempts to do that.
Any help or direction would be great and much appreciated. Thank you for your time you took to read this.
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Click to collapse
I've got a very similar issue. Only difference is my power button is not stuck at all. However regardless of how I try to enter recovery/Download/ or simply to restart my phone I often times have to try 10 - 15 times before anything other than the Samsung splash screen into black screen of ??? Happens. Up until 5 minutes ago and hopefully for good something somehow decides to let the phone do as I had asked(told) it to do. Wish I had an answer or some help for you instead of reporting the same problem. Hopefully someone out there does.
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johnsgone said:
I've got a very similar issue. Only difference is my power button is not stuck at all. However regardless of how I try to enter recovery/Download/ or simply to restart my phone I often times have to try 10 - 15 times before anything other than the Samsung splash screen into black screen of ??? Happens. Up until 5 minutes ago and hopefully for good something somehow decides to let the phone do as I had asked(told) it to do. Wish I had an answer or some help for you instead of reporting the same problem. Hopefully someone out there does.
Sent from my unknown using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you open up your phone and meter the button? If not its probably sticking. The button you see on the outside is just a contact not the actual button so it won't look compressed. Sounds like your problem is super sensitive button which is related to the sticking button in fact it was what happened to me beforeit started sticking.
ThePagel said:
Did you open up your phone and meter the button? If not its probably sticking. The button you see on the outside is just a contact not the actual button so it won't look compressed. Sounds like your problem is super sensitive button which is related to the sticking button in fact it was what happened to me beforeit started sticking.
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Click to collapse
No sir, I've not looked into that. Indeed I will now, and I thank you for your response.
Sent from my unknown using XDA Premium 4 mobile app
Hi everyone!
I think my bootloop problem may be a unique one because it only occurs whenever I press the power button (and I've kinda searched other threads and couldn't find a bootloop issue like mine). But before I explain in depth, here are my specs:
Stock 4.4.4 rom
Rooted, with xposed + gb
ElementalX 1.00 kernel
This problem is a randomly occurring one; when my phone is fine and I press the power button, it almost usually goes into a bootloop. It can either stay on the google screen or last all the way up to the x-boot one. Sometimes from the x-boot screen, it'll reboot again. So I realized that if I randomly press the power button a few times (usually trial and error), the problem goes away sometimes and I boot normally again. However, if I hit the power button again for any reason, the bootloop issue relapses.
Also another thing to note is sometimes when my phone is switched on and operating normally and I press the button, it doesn't always reboot immediately. Sometimes it behaves as if the power button is held down and the power menu pops up in the lockscreen... then subsequently it boot loops.
So I'm not sure if this is a hardware issue to do with the button itself (because I very rarely ever drop my phone. Perhaps about 3 times in the past 8-9 months since Dec 2013?) or it's a software issue...which will mean I've to reflash my stock rom.
Anyone with a similar issue please help! It's kinda driving me nuts cos I can't even unlock my phone without triggering a bootloop...:crying:
ultimaflux said:
Hi everyone!
I think my bootloop problem may be a unique one because it only occurs whenever I press the power button (and I've kinda searched other threads and couldn't find a bootloop issue like mine). But before I explain in depth, here are my specs:
Stock 4.4.4 rom
Rooted, with xposed + gb
ElementalX 1.00 kernel
This problem is a randomly occurring one; when my phone is fine and I press the power button, it almost usually goes into a bootloop. It can either stay on the google screen or last all the way up to the x-boot one. Sometimes from the x-boot screen, it'll reboot again. So I realized that if I randomly press the power button a few times (usually trial and error), the problem goes away sometimes and I boot normally again. However, if I hit the power button again for any reason, the bootloop issue relapses.
Also another thing to note is sometimes when my phone is switched on and operating normally and I press the button, it doesn't always reboot immediately. Sometimes it behaves as if the power button is held down and the power menu pops up in the lockscreen... then subsequently it boot loops.
So I'm not sure if this is a hardware issue to do with the button itself (because I very rarely ever drop my phone. Perhaps about 3 times in the past 8-9 months since Dec 2013?) or it's a software issue...which will mean I've to reflash my stock rom.
Anyone with a similar issue please help! It's kinda driving me nuts cos I can't even unlock my phone without triggering a bootloop...:crying:
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Click to collapse
Might want to send it in for repair. Mine had the same symptoms about a month ago--spontaneously displaying the power menu, boot loops where I'd need to do a hardware reboot (or whatever it's called, vol up + power) and sometimes it won't wake the screen when I press the power button and act as if I turned it off. Tried to reflash recovery and change roms, same banana. Then suddenly it won't go out of bootloop, sometimes gets to the x-boot and sometimes only until the Google logo. Sent it for repair and lo and behold, hardware problem. I think this is really inherent on some older Nexus 5's with the wobbly power button.
I suggest you do a nandroid backup while you have the chance. Never had a chance myself
kisetsu17 said:
Might want to send it in for repair. Mine had the same symptoms about a month ago--spontaneously displaying the power menu, boot loops where I'd need to do a hardware reboot (or whatever it's called, vol up + power) and sometimes it won't wake the screen when I press the power button and act as if I turned it off. Tried to reflash recovery and change roms, same banana. Then suddenly it won't go out of bootloop, sometimes gets to the x-boot and sometimes only until the Google logo. Sent it for repair and lo and behold, hardware problem. I think this is really inherent on some older Nexus 5's with the wobbly power button.
I suggest you do a nandroid backup while you have the chance. Never had a chance myself
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Click to collapse
sigh, i reflashed stock rom and the problem persisted. i can't even stay on the bootloader screen without it rebooting itself all over again. i guess it's an old nexus 5 hardware problem like you said :/ thanks for sharing!
ultimaflux said:
sigh, i reflashed stock rom and the problem persisted. i can't even stay on the bootloader screen without it rebooting itself all over again. i guess it's an old nexus 5 hardware problem like you said :/ thanks for sharing!
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Click to collapse
http://forum.xda-developers.com/goo...lease-stop-talking-hardware-versions-t2597276
Sounds like the power button is getting stuck, or shorting out.
Hey guys,
I need some urgent help.
My Nexus 5 device is not booting. It stucks at the bootlogo then powers off and restarts again.
Normally it wouldnt be hard to fix such an issue but the problem is :
I can't boot into bootloader (bootloader appears for 1 second then phone powers off)
I can't boot into Recovery mode (Recoverymode appears for a second then phone powers off)
I can't get my phone into fastboot mode, - it appears for a few seconds durign the bootloop as an "unknown device", but I am not able to flash a new bootloader/factoryimage.
I tried like every possible option what I can do, but nothign worked for me.
What else can I try since I can' get my phone into fastbootmode?
Bootloader is unlocked
Secureboot is enabled
(from what i can see in these 2 seconds where the bootlaoder pop's up)
Is there a way to recover my nexus5?
Symptoms of broken starter button
Posté depuis Nexus 5 / Miui7 by Miui-France
Remove the motherboard and clean around the power button. When you have cleaned around the power button, quickly press and release the power button using more pressure than normal a few times, try to boot again.
Thanks for the tips!
I never thought that a broken Button could cause this issue.
I will check it as soon as I am home.
But how am I supposed to clean the motherboard, and I don't understand how cleaning the button from the outside
of the case should help to solve this problem.
Can you guys explain it a bit more detailed please? ^^
Are there good and very detailed tutorials for this?
And yes, you ideas definitely make sense because some days earlier when the Nexus5 was still
booting fine, I remember that I sometimes had the issue when I turned of the display with the power button
it instantly turned on again and I had to turn it off like 3-5 times until it really was off (standby).
To clean around the power button, you'll have to disassemble the phone which is not hard to do it you take your time and use the right tools.
https://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
I noticed that the issue really was the powerbutton, - however the button was broken and
not repairable by cleaning. To repair the phone I would have to purchase a new motherboard.
In the end I decieded to purchase another phone, just saying that if someone will have the same issue in the future
try to clean first, if that wont help the powerbutton is most likely broken, and this results in a new motherboard-purchase because
the button is not repaireable by hand
The power is replaceable if the damage is confined to the power button itself.
I have Android 4.4.4 (I know) with DirtyUnicorns on it, and as the title says I woke up and it was stuck at the DirtyUnicorns screen and it does the vibration it usually does 2-3 seconds before actually starting except it does it on repeat and never goes anywhere. It's not a power button issue (even though I had that in the past but right now it seems to works fine).
Safe Mode works fine, I haven't updated Android (unless it did while I was sleeping), and I don't know how relevant it can be but I dropped it earlier today breaking the screen.
I actually just restarted the phone right now and it booted fine for like 5 seconds, then it restarted (wtf lol?).
Hopefully you can help me out even though I'm not too much of a tech geek.
For me, it sounds like power button issue.
You can check it quickly, the next time, it starts, try holding the volume down button - if it takes you to recovery. Then you know
Yes, it does indeed take me to safe mode. As I said I don't think it's got to do with the power button, it doesn't randomly reboot or anything.
It wouldn't boot to safemode if it was the power button issue. I suspect either hardware damage, or rom corruption.
daedric said:
It wouldn't boot to safemode if it was the power button issue. I suspect either hardware damage, or rom corruption.
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Click to collapse
Do you think a factory reset is worth trying?