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Stock ROM slide to answer not working well

This seems completely noobish to even have to ask the question, but my wife just got this phone after upgrading from an iFail 4. While trying out the phone, we noticed "slide to answer" doesn't seem to work too well. Has anyone else experienced this or know of a solution (something that doesn't involve swapping to a better ROM on a week old phone)?

lehjr said:
This seems completely noobish to even have to ask the question, but my wife just got this phone after upgrading from an iFail 4. While trying out the phone, we noticed "slide to answer" doesn't seem to work too well. Has anyone else experienced this or know of a solution (something that doesn't involve swapping to a better ROM on a week old phone)?
Click to expand...
Click to collapse
On the stock firmware, lifting the phone to your ear will answer a call. The proximity sensor takes care of it.

jdk2 said:
On the stock firmware, lifting the phone to your ear will answer a call. The proximity sensor takes care of it.
Click to expand...
Click to collapse
Thanks. I guess I'll have to do some more experimentation.

Are you having problems with phone not ringing?

I am having my phone NOT RING, often. I get notifications of missed call.
I'm not sure if it is my carrier and weak signal, or if it is a problem with the phone.
How's it going for you?

Sorry to revive such an old thread, but only just recently I've been told that my phone just goes to voicemail when someone calls me. It seems like just a random occurence and after multiple attempts, the call finally goes through. Any thoughts? On a side note, my ex has a honor 5x and has similar issues too

shdw03 said:
Sorry to revive such an old thread, but only just recently I've been told that my phone just goes to voicemail when someone calls me. It seems like just a random occurence and after multiple attempts, the call finally goes through. Any thoughts? On a side note, my ex has a honor 5x and has similar issues too
Click to expand...
Click to collapse
JFYI...I am still having the problem. I'm about to consider getting rid of the Mate 9. I'd hate to, as I love the phone.
I find it interesting that there are not others experiencing the problem.
I am tempted to wipe everything and start fresh...but I have so much set up, I hate to go through all that, and then have it just be a phone problem anyway.
Quite frustrating.

ewingr said:
JFYI...I am still having the problem. I'm about to consider getting rid of the Mate 9. I'd hate to, as I love the phone.
I find it interesting that there are not others experiencing the problem.
I am tempted to wipe everything and start fresh...but I have so much set up, I hate to go through all that, and then have it just be a phone problem anyway.
Quite frustrating.
Click to expand...
Click to collapse
I haven't owned the Mate 9 long. but I don't have any call issues at all. Maybe check with your carrier first. Replacement SIM should always be step 1...Then if it continues. Wipe....My wife and I both had Note 4's (Hers is still kickin)...We would have that happen all the time. Its normally a carrier/signal issue.

If you receive a call with the screen on, does it show the incoming call? Make sure do not disturb is not on some weird timer or something.
Sent from my MHA-L29 using Tapatalk

cash2387 said:
I haven't owned the Mate 9 long. but I don't have any call issues at all. Maybe check with your carrier first. Replacement SIM should always be step 1...Then if it continues. Wipe....My wife and I both had Note 4's (Hers is still kickin)...We would have that happen all the time. Its normally a carrier/signal issue.
Click to expand...
Click to collapse
I must admit that AT&T in my area pretty much sucks.
My wife still has her Note 4, and never has that problem. So, that leaves me thinking it is not carrier related.
My wife thinks it's because of all the apps I have on it.
I think I will try a new SIM, then a reload.
Oh another interesting note: most of the time I get missed call notifications, and it shows the number in the missed call log.

I'm in france , my phone is not ringing sometimes... Will reset the phone and see if problem's still here.

Our phones had the same problem ( me: Note 3, wife Samsung S4 then S5). We even upgraded one of the phones, hoping the extra LTEbands will solve the problem. It turned out to be the carrier. I now bought the Mate 9 outright, with dual SIM and on a different carrier. No calls lost yet, fingers crossed.

I finally have come to the realization that lui Do Not Disturb is malfunctioning.
I have it in a timer of:
- Turn on at 10:00pm
- Turn off at 7:00am next morning
But it is not turning off.
I'm going to post a thread about this.

Ending call on Gear S2 Classic

Just had a S2 classic a few days now.
I work outdoors and am connected to S8 and bluetooth headset.
Today I accepted a call on my watch, I said goodbye and tried to end call from watch, I couldn't find the end call icon.
My previous Pebble watch did this, am I missing something?
Thanks.

No one able to assist?
Thanks

john306 said:
Just had a S2 classic a few days now.
I work outdoors and am connected to S8 and bluetooth headset.
Today I accepted a call on my watch, I said goodbye and tried to end call from watch, I couldn't find the end call icon.
My previous Pebble watch did this, am I missing something?
Thanks.
Click to expand...
Click to collapse
Rotate the bezel to end the call

abmahmood said:
Rotate the bezel to end the call
Click to expand...
Click to collapse
Thanks for trying to help.
I've just done it and it doesn't end the call unfortunately.

john306 said:
Thanks for trying to help.
I've just done it and it doesn't end the call unfortunately.
Click to expand...
Click to collapse
It does try again
Sent from my SM-G955F using Tapatalk

omeryounos said:
It does try again
Click to expand...
Click to collapse
I'm glad you are saying it can be done, as it's the only thing that annoys me about the watch.
I've just rang my daughter's phone off my watch, when she answers I only have the choice of call or text on my watch, which won't end call, even by rotating bezel.
If I leave the screen it then goes to my watch display, I then tried rotating the bezel, both ways but it doesn't end the call, it just goes through notifications/weather/events/heart rate etc.
It's my phone faulty or am I still not doing something right?
Thanks

No way to end call?
I just received a used one and I'm having the same issue. Do
Did you ever find a resolution? I can find no way to end the call....even tried to find an app to do it, but no luck. I found a suggestion to rotate the bezel, but that didn't work either. It's too odd to make a device that can answer a call with no concern of ending it...
And the issue is real... especially if the phone isn't in your hand, or near you, and you initiate a call by accident - yep, I did that.

Can't hear at call and No Sound at earphone jack

I have got a Pixel at relatively cheap price recently. Everything works perfectly except the there are problem at earpiece and earphone jack. I can't hear anything from the earpiece when using the build-in phone app or any other phone application. I originally think of hardware problem. But the strange thing is, if I play record message in whatsapp, I can hear the recording from the earpiece! I have tried some hardware testing app download from google play, some app crush when testing the earpiece while some could play sound with the earpiece. Another issue is there is no sound at the earphone jack. However, when I use the hardware testing, the earphone jack actually work! I have tried to contact google but since I am at a country without google playstore, they can offer no assistance. And they say they did not receive any similar report. Google just ask me to find some local workshop to fix it since I don't the warranty anyway. But if it is a problem with the motherboard, I don't think local workshop can fix without changing a new one. I have try some some of the custom Rom and kernel, but nothing works.
Does anyone have the same issue and got a solution to it?Or Maybe it is a hardware problem? I hear some people it is a manufacturing flaw on the motherboard.
Thanks.

I have the very same problem, again. My old Pixel got that bug and now my replacement as well. Makes me think, that it is Android Pie related.

Have you ever tried safe mode or done factory reset? I have encountered same issue, and got fixed by a local guy. please check my previous thread for more detailed info.

bush911 said:
Have you ever tried safe mode or done factory reset? I have encountered same issue, and got fixed by a local guy. please check my previous thread for more detailed info.
Click to expand...
Click to collapse
I have tried safe mode and done factory reset but still not working. Where did you find the guy and how he fix it?
I am currently using a Bluetooth headphone and it works alright.

The guy is in China.
After the earphone was fixed and last almost half a year, I got a new issue. I was traveling in Dubai, suddenly the phone became very hot and can not turn on screen. I had to long press the power key to turn it off.
After that, I never powered the phone on
Finally, I found another guy and got the phone fixed.
So, Damn google. I will never buy a pixel phone until it launches months later
jacky0407 said:
I have tried safe mode and done factory reset but still not working. Where did you find the guy and how he fix it?
I am currently using a Bluetooth headphone and it works alright.
Click to expand...
Click to collapse

bush911 said:
The guy is in China.
After the earphone was fixed and last almost half a year, I got a new issue. I was traveling in Dubai, suddenly the phone became very hot and can not turn on screen. I had to long press the power key to turn it off.
After that, I never powered the phone on
Finally, I found another guy and got the phone fixed.
So, Damn google. I will never buy a pixel phone until it launches months later
Click to expand...
Click to collapse
Did you find the guy on taobao? Or can you leave his contact to me? I am travelling China next month. Maybe I can find him to fix my phone.

Yes on Taobao, the guy lives in Shenzhen. Will PM you details when I log in PC
jacky0407 said:
Did you find the guy on taobao? Or can you leave his contact to me? I am travelling China next month. Maybe I can find him to fix my phone.
Click to expand...
Click to collapse

Question Having problems with voice calls-voice dissapears-gets interrupted-sounds like "robot"

Model Name: Asus ROG 5 16GB 256 WHITE
Firmware Version: 18.0840.2106.86
Rooted or not: NOT
Frequency of Occurrence: Randomly during calls
Hi there...
Im having a problem with my phone which i have for less than 20 days.
During calls people tell me that my voice gets interrupted and that it sounds like a robot.
Problem happens during normal calls and even facebook messenger calls or Viber calls.
Happens randomly one time they can hear me normally and then suddently it gets interrupted with that "robot" like sound.
Problem was happening from the moment i got the device but thought i should wait and maybe a software update would solve it.Some days after i got it the current update came out and when i installed it problem appeared to not happen any more.But after some time people started telling me the same thing "voice interrupted" and robot voice again.
I have found another thread posted by someone else mentioning the same problem as mine and there are people that have the same thing but thread is closed.Link is below
Asus ROG 5 - Voice disappear during calls
Please tell us some basic information before asking for help: Model Name: Firmware Version: Rooted or not: Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario...
zentalk.asus.com
What should i do,should i speak with asus?Will they repair the phone or replace it since there hasnt been many days since day of purchase and problem appeared from the start.
Thanks in advance

I would have returned the device.
Try running in safe mode to rule out 3rd party apps.
Clear system cache.
So what does the little man in the box say?

It could be an issue with the connection, but if it happens no matter how you connect, then it may be a hardware issue. A loose wire could easily cause that and the wiring on the internals is tiny.

happens in safe mode also
happens with messenger call -viber and normal calls .
Just tried the safe mode

twistedumbrella said:
It could be an issue with the connection, but if it happens no matter how you connect, then it may be a hardware issue. A loose wire could easily cause that and the wiring on the internals is tiny.
Click to expand...
Click to collapse
Not many wires if any.
Lots of ribbon cables and micro connectors are likely.
A cracked solder joint, PCB trace or chipset defect.
Could also be firmware or software related.
A defective or blocked mic. There maybe be more than one and carefully hidden. Make sure the case, skin etc aren't blocking any mic ports!

Read about the quad mic system. Inspect each port for blockage.
Asus ROG Phone 5 review
It's hard to mistake a ROG Phone. And this is still true for the ROG Phone 5. Though with that said, four iterations in, its styling is very different...
m.gsmarena.com

phone has never never been dropped.
also all the mic ports are clear.i thought it has to do with how i hold the phone,i tried different ways but no,nothing works.
I have thought at start maybe it has to do with my carrier but it happens when im connected on wifi during messenger call or viber.
Everyone says something is wrong with my voice and they cant hear me at random points i sound like a robot

blackhawk said:
Not many wires if any.
Lots of ribbon cables and micro connectors are likely.
A cracked solder joint, PCB trace or chipset defect.
Could also be firmware or software related.
A defective or blocked mic. There maybe be more than one and carefully hidden. Make sure the case, skin etc aren't blocking any mic ports!
Click to expand...
Click to collapse
I am sure you knew it was a generalization, but Asus did release schematics. There is no need to guess.
Service Guide and Maintenance
For those without a PDF reader or anyone who doesn't want to go download and extract the file, here is the newly added service guide. The original file can be found at https://rog.asus.com/phones/rog-phone-5-model/helpdesk_download by...
forum.xda-developers.com
eftapsixos said:
happens in safe mode also
happens with messenger call -viber and normal calls .
Just tried the safe mode
Click to expand...
Click to collapse
It sounds like the only things left are a software (firmware, not user) or a hardware issue. Since the issue seems to be specific to your device, software seems extrememly unlikely. A blockage would muffle you, but is unlikely to give the robot effect (usually electronic interference).
Contact Us | ASUS

would that be reason for a replacement??
Not repair,new device. i have the phone for 22 days and its been doing it from the start

had previous fw when i bought it.after software update problem wasnt solved

ill have one of my colleagues record me tommorow so i have something to send them (asus)to give better details what the problem is

eftapsixos said:
would that be reason for a replacement??
Not repair,new device. i have the phone for 22 days and its been doing it from the start
Click to expand...
Click to collapse
They usually try to repair it, even though a replacement seems like it should be the obvious response. I completely agree that new devices should be exchanged, but that seems to be less and less common.

Did you even look for the mic ports?

blackhawk said:
Did you even look for the mic ports?
Click to expand...
Click to collapse
yes i did...there is nothing blocking them etc..

the strange thing is that i have recorded myself counting numbers for 4 minutes and it hasnt happened a single time :/
only happens during calls or its random that it didnt happen while counting numbers .
wtf

eftapsixos said:
the strange thing is that i have recorded myself counting numbers for 4 minutes and it hasnt happened a single time :/
only happens during calls or its random that it didnt happen while counting numbers .
wtf
Click to expand...
Click to collapse
It's not using the effected portion of the phone when you did the recording.
Does it do it on bt calls?
Likely headed back for service or replacement...

eftapsixos said:
the strange thing is that i have recorded myself counting numbers for 4 minutes and it hasnt happened a single time :/
only happens during calls or its random that it didnt happen while counting numbers .
wtf
Click to expand...
Click to collapse
If you really want to test if it is the microphone itself, you could try a headset (bluetooth, 3.5, or USB-C). If that solves it, then you at least know what is broken. It is still worth getting it fixed this early on.

thats what i thought
what you mean bt calls,connect bt earbuds and make a call??

ok i understand what you guys saying.
i will try these and report back
sad

Try a factory reset after checking for/installing any firmware updates.
If that doesn't get it I think you hit the end of the line for self troubleshooting.