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My internal microphone isn't picking up any sound at all.
Is there an off button somewhere?
I don't see anything in the settings regarding the microphone,
and I've already tried rebooting the device, uninstalled touchpal & swype and then rebooted.
The only thing I can think of is to reset the device to factory settings (which I've not yet figure out how to).
But if anyone has any suggestions regarding this...
manhattan212 said:
My internal microphone isn't picking up any sound at all.
Is there an off button somewhere?
I don't see anything in the settings regarding the microphone,
and I've already tried rebooting the device, uninstalled touchpal & swype and then rebooted.
The only thing I can think of is to reset the device to factory settings (which I've not yet figure out how to).
But if anyone has any suggestions regarding this...
Click to expand...
Click to collapse
Hi Manhattan. As far as the mic goes, i'm not sure. But for a factory reset just go to settings then backup/reset then at the bottom it should say factory reset.
darkwolfelite said:
Hi Manhattan. As far as the mic goes, i'm not sure. But for a factory reset just go to settings then backup/reset then at the bottom it should say factory reset.
Click to expand...
Click to collapse
Welp, I have done a factory reset. I have sacrificed all my apps, settings and what not (unchecked the restore apps option) -and it was all for naught. The mic still doesn't record, and I have no idea why or what to do about it.
So what now?
I just purchased it less than three weeks ago,
and now I'm going to have to take it to Samsung and wait a few months to get it back?
What a piece of garbage this tablet is turning out to be.
Have you double checked all your various volume settings? Tried a different recording app or settings?
Thanks for the replies.
I have checked the sounds settings, to the best of my ability. I tried several apps (including the phone -which is the part that makes me most irate about it).
I suppose there could be something I could have overlooked,
but I would imagine the factory reset would have nixed anything I may have overlooked．
I'm so furious at myself for purchasing this, I just want to smash it to pieces.
Alas, that wouldn't solve anything, but leave me out the money I wasted on it and not have even this piece of sh*t to show for it.
Wow. Just return it or sell it. No need for drama.
toenail_flicker said:
Wow. Just return it or sell it. No need for drama.
Click to expand...
Click to collapse
How can you say there is no need for the drama? Of course there is a need for the drama. The store where I purchased it has a ten day return policy. After that it's on the warranty to handle gripes. I needed the tablet for reliable and consistent use starting September 10th (tomorrow) and I purchased it on the 23 of August. That's sixteens days ago, which means my options are to send it to Samsung -and wait for however long it takes for them to get back to me.
Selling it as is... wouldn't that be a little dishonest to the buyer and costly to me?
What a more suitable setting for the drama, than this one?
I totally think this is worthy of busting out some wardrobe and props...
break out the orchestra, maestro!
Okay, but seriously... No one else is experiencing this?
I mean it's not exactly like I toss my tablet around or anything.
I can't figure out why the mic isn't working.
Is there no way to determine if it's hardware or software?
I haven't even rooted the thing.
I've done nothing but put it in a case that keeps it well sheltered.
Are these things just really of such poor build quality?
Anyone?
Anything?
manhattan212 said:
Okay, but seriously... No one else is experiencing this?
I mean it's not exactly like I toss my tablet around or anything.
I can't figure out why the mic isn't working.
Is there no way to determine if it's hardware or software?
I haven't even rooted the thing.
I've done nothing but put it in a case that keeps it well sheltered.
Are these things just really of such poor build quality?
Anyone?
Anything?
Click to expand...
Click to collapse
Try and connect your headphones that came with your note and use an app that utilises the microphone, if this works, you probably have one with a faulty Mic or if it worked before, it has developed a fault.
As you seem to be the only one reporting the Mic not working, it may be that you do indeed need to send it back to Samsung if you cannot take it back to the retailer that you purchased it from . If I were you, I would try and take it back to the retailer and explain to them that you understand that it is a few days past their returns policy however if you speak to them nicely, they may exchange it for you out of good will.
HasC said:
Try and connect your headphones that came with your note and use an app that utilises the microphone, if this works, you probably have one with a faulty Mic or if it worked before, it has developed a fault.
As you seem to be the only one reporting the Mic not working, it may be that you do indeed need to send it back to Samsung if you cannot take it back to the retailer that you purchased it from . If I were you, I would try and take it back to the retailer and explain to them that you understand that it is a few days past their returns policy however if you speak to them nicely, they may exchange it for you out of good will.
Click to expand...
Click to collapse
With the headphones on, the mic from the headsets works just fine.
I'm in China...
There is no "good will" here.
Here it's all about the money -cutthroat.
Any outs the store can take, the store will take.
If it's one hour over the tenth day;
It's going to have to go to Samsung.
Thanks for the reply
My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..
I am also having this problem. Friends complain of low/soft voice. Zero problems on speaker, video recordings, and inline mic. Maybe a software issue?
Sent from my Nexus 5 using xda app-developers app
exxpired said:
My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..
Click to expand...
Click to collapse
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
Click to expand...
Click to collapse
First try didn't seem to make a difference... Will try again tomorrow
Sent from my Nexus 5 using Tapatalk
jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
Click to expand...
Click to collapse
Right so I left myself loads of voicemails.
Putting some bluetack on the noice cancellation mic does make all the difference in the world!
N/C Covered up:
Test 1: Speak normally on the phone Result: Can hear fine
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Still hear fine
N/C Uncovered:
Test 1: Speak normally on the phone Result: Can hear okay
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Cant hear anything very very faint
Test 3: Speak with the phone on loudspeaker Result: Can hear fine.
I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.
OTSS said:
I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.
Click to expand...
Click to collapse
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!
exxpired said:
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!
Click to expand...
Click to collapse
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.
jasbur17 said:
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.
Click to expand...
Click to collapse
I had an s4&s3 and never had this problem before :/
exxpired said:
I had an s4&s3 and never had this problem before :/
Click to expand...
Click to collapse
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.
jasbur17 said:
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.
Click to expand...
Click to collapse
Well, I just increased my overdraft to cover the cost of the replacement while I sell my s4, I really cant go back to it...this phone is t fast to leave. Im on the phone to google now for a replacement just to test it..make me feel better that it may just be software
I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.
donkeyhitman said:
I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.
Click to expand...
Click to collapse
I actually gave the kind lady an example of when it happens and her reply was "sorry sir, I didn't quite get that"
Sent from my Nexus 5 using Tapatalk
I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.
greenkabbage said:
I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.
Click to expand...
Click to collapse
Been looking for this option everywhere!! Going to try it now, Thanks!
EDIT:
Sir, I do indeed love you
Seems alot better.
Although it you can hear more noise in the background but hey.
DELETE
I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!
liltbrockie said:
I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!
Click to expand...
Click to collapse
Wish I could explain to Google that by turning noice cancellation off it fixes it kinda... But then id have to confess on rooting :/
Noticed it's pretty hard to talk outside.. Walking along a road.. Left myself a voice mail after my Gf complained about the noise (God she moans) sounds of cars going past really load... My replacement unit should be here tomorrow.. I hope it's not equally ****ed
Sent from my Nexus 5 using Tapatalk
I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).
cral said:
I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).
Click to expand...
Click to collapse
I can tell you my Gf can hear me better now.. Seems like the mic is now over sensitive now though with noise cancellation turned off
Sent from my Nexus 5 using Tapatalk
My phone is out of the return window now and dealing with customer service is probably my last resort.
My phone is on stock Touchwiz and unrooted, T-mobile variant. I have factory reset my phone 3 times and deleted the cache but these issues remain.
Here are some of the issues I have had. I am hoping they are software, but I couldn't find much information on any of them. If you also have experienced these, please let me know just to know that I'm not crazy and alone in this.
Camera app will be black on launch and crash due to an error. - This reminds me of the Lollipop software issue that I had on my Nexus 5 so I'm not too concerned since an update is coming out, but it is still bothersome when I bought the S6 for the fast camera launch but I have to restart the phone because I get this error. At least restarting the phone fixes this.
Phone vibration is inconsistent or weak. - The vibration was strongest when I first bought it, but it has grown considerably weaker. It still can be strong sometimes, but it fluctuates. Sometimes the vibration is so weak that I can't feel anything unless I put it on max strength under Vibration settings, but it sometimes fixes itself and isn't as weak. It hasn't been as strong since I first got it from what I remember. Restarting the phone does not fix it. It just comes and goes.
Phone does not receive or send sound when answering or making phonecalls. - This is hard to explain, but sometimes when I'm making a call, the dial tone will never sound and if the call looks as if it has gone through, there will be no sound. The person will say they received a call but didn't hear anything as well. This also happens if someone gives me a call and I pick up and hear no sound. A phone restart usually doesn't fix this, but sometimes it just magically works again.
Sound turned off by itself. - This has only happened once or twice so far but it was bothersome. I didn't change or touch any of my settings for this to happen. My sound just stopped working. Youtube app, volume settings, etc. didn't create any sound. When my alarm went off, it made no noise. Restarting the phone would fix it.
Anyway, please let me know if you have had these similar problems. Is it likely they are software related? I can't find any solutions and if a factory reset is not fixing it, I don't know what to do.
Thank you!
Return it
Brava27 said:
Return it
Click to expand...
Click to collapse
I would, but I'm outside the 14 day return window from T-mobile.
Jinora said:
I would, but I'm outside the 14 day return window from T-mobile.
Click to expand...
Click to collapse
So? You have a faulty phone and these issues would be taken care of within your warranty period right?
yes you can do a warranty exchange. theyll replace it
tlxxxsracer said:
yes you can do a warranty exchange. theyll replace it
Click to expand...
Click to collapse
bramgg said:
So? You have a faulty phone and these issues would be taken care of within your warranty period right?
Click to expand...
Click to collapse
I was hoping that I wouldn't have to go through the Warranty process but it looks like there is no choice.
Thank you all for your input! I'll see what happens. I appreciate it.
I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?
Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.
I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..
That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.
Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.
I'll give this a shot. How long has this been working for you?
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
Click to expand...
Click to collapse
Occasionally. Typically a reboot fixes it for me.
magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
Click to expand...
Click to collapse
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
Click to expand...
Click to collapse
I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.
magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
Click to expand...
Click to collapse
I have the exact same issue Are we sure it's a hardware problem?
d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
Click to expand...
Click to collapse
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
Click to expand...
Click to collapse
Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:
I have got a Pixel at relatively cheap price recently. Everything works perfectly except the there are problem at earpiece and earphone jack. I can't hear anything from the earpiece when using the build-in phone app or any other phone application. I originally think of hardware problem. But the strange thing is, if I play record message in whatsapp, I can hear the recording from the earpiece! I have tried some hardware testing app download from google play, some app crush when testing the earpiece while some could play sound with the earpiece. Another issue is there is no sound at the earphone jack. However, when I use the hardware testing, the earphone jack actually work! I have tried to contact google but since I am at a country without google playstore, they can offer no assistance. And they say they did not receive any similar report. Google just ask me to find some local workshop to fix it since I don't the warranty anyway. But if it is a problem with the motherboard, I don't think local workshop can fix without changing a new one. I have try some some of the custom Rom and kernel, but nothing works.
Does anyone have the same issue and got a solution to it?Or Maybe it is a hardware problem? I hear some people it is a manufacturing flaw on the motherboard.
Thanks.
I have the very same problem, again. My old Pixel got that bug and now my replacement as well. Makes me think, that it is Android Pie related.
Have you ever tried safe mode or done factory reset? I have encountered same issue, and got fixed by a local guy. please check my previous thread for more detailed info.
bush911 said:
Have you ever tried safe mode or done factory reset? I have encountered same issue, and got fixed by a local guy. please check my previous thread for more detailed info.
Click to expand...
Click to collapse
I have tried safe mode and done factory reset but still not working. Where did you find the guy and how he fix it?
I am currently using a Bluetooth headphone and it works alright.
The guy is in China.
After the earphone was fixed and last almost half a year, I got a new issue. I was traveling in Dubai, suddenly the phone became very hot and can not turn on screen. I had to long press the power key to turn it off.
After that, I never powered the phone on
Finally, I found another guy and got the phone fixed.
So, Damn google. I will never buy a pixel phone until it launches months later
jacky0407 said:
I have tried safe mode and done factory reset but still not working. Where did you find the guy and how he fix it?
I am currently using a Bluetooth headphone and it works alright.
Click to expand...
Click to collapse
bush911 said:
The guy is in China.
After the earphone was fixed and last almost half a year, I got a new issue. I was traveling in Dubai, suddenly the phone became very hot and can not turn on screen. I had to long press the power key to turn it off.
After that, I never powered the phone on
Finally, I found another guy and got the phone fixed.
So, Damn google. I will never buy a pixel phone until it launches months later
Click to expand...
Click to collapse
Did you find the guy on taobao? Or can you leave his contact to me? I am travelling China next month. Maybe I can find him to fix my phone.
Yes on Taobao, the guy lives in Shenzhen. Will PM you details when I log in PC
jacky0407 said:
Did you find the guy on taobao? Or can you leave his contact to me? I am travelling China next month. Maybe I can find him to fix my phone.
Click to expand...
Click to collapse