Database Info

no December security update!

Where is the update, I'm on Telus.
I wonder if I just have to pop in a Rogers SIM like I did with my Essential, just to get the update, because Telus won't let the update through

It seems as though no Canadian carrier has made the update available.
I'm wondering if this is on Google or the carrier. I would assume carrier...
Edit:
According to Fido's software update schedule, the December update will release December 19. A little behind, but oh well I guess. Hopefully this is earlier if not the same day for other carriers.

Quick question - if I've got an LG g7 one running in another region on another carrier (even though it's originally a Canadian released phone), how can I receive the updates (both security and pie)?

bryanzs said:
Quick question - if I've got an LG g7 one running in another region on another carrier (even though it's originally a Canadian released phone), how can I receive the updates (both security and pie)?
Click to expand...
Click to collapse
I can't say for sure as I've never tested this, but I honestly don't see why you wouldn't still receive any updates through the normal OTA process. If you don't, I'll do some research and see if there's firmware for this phone anywhere.
(I just picked this phone up a few days ago so I'm still learning about this particular model and the Android One program.)

Thanks, techboy11. Actually, I think the powers that be at LG must have heard my complaint, because I appear to be getting the update today! I'm glad to see that it's working as expected, because my main reason to get the G7 One was for the "Android One" experience (and the regular updates that that implies).

Dec update
Hi Everyone, just got Dec update for my G7 one, 263.9 MB includes bug fixes, security and system improvements. I'm with koodo.

Bell here, also got it. The update says
"LG is pleased to provide a new, free software update for your Android Smartphone. This release includes various bug fixes, security and system improvements."
Sounds like LG is pushing it, not the carriers. If the carriers were in control, it would probably drop on different days.

For anyone on Bell who may not have for some reason received the update, here is the OTA zip to do what you want with. I am not sure if this is applicable to other carriers as I've noticed the file sizes are different. For Bell mine was 260.4 MB compared to a Koodo 263.9 MB update.

techboy11 said:
For anyone on Bell who may not have for some reason received the update, here is the OTA zip to do what you want with. I am not sure if this is applicable to other carriers as I've noticed the file sizes are different. For Bell mine was 260.4 MB compared to a Koodo 263.9 MB update.
Click to expand...
Click to collapse
I'm on Bell and it was 263.9 MB

ChrisAG said:
I'm on Bell and it was 263.9 MB
Click to expand...
Click to collapse
Well that's interesting. That zip is the one I recieved at 260 MB. Wonder why there's a minor size difference ?

techboy11 said:
Well that's interesting. That zip is the one I recieved at 260 MB. Wonder why there's a minor size difference ?
Click to expand...
Click to collapse
Was yours sent to you by someone packaged as a zip or did it appear on your phone as an update?

ChrisAG said:
Was yours sent to you by someone packaged as a zip or did it appear on your phone as an update?
Click to expand...
Click to collapse
It appeared on my phone as that size of update and I grabbed the OTA link/file myself at the same size.

On Fido in Ontario here. Just did a manual check and I received the December security update.

Device stuck in April update (can't receive One UI 2.1)

Hi , first time ever posting in a forum.
I'm having this issue with my unlocked Galaxy A51 (bought from a carrier here in Argentina called Claro, but still unlocked because i'm using other carrier rn) when two months ago I saw everyone here posting about April update that came with One UI 2.1, some days later that update vas available to download but it didn't come with the Interface update and some days ago a friend of mine bought himself a Galaxy A51 from Samsung's page and it came with One Ui 2.1 and April update. I tried looking for updates on Smart Switch but nothing came up. I want to mention that even if the phone is unlocked it still comes with the carrier's bloatware and services and when the device boots it shows the carrier's logo.
I'm guessing the carrier didnt release the interface update but it's been 4 months and calling customer's service isnt helping.
My question is : Is there any way to change my phone's software for it to be a completely carrier free phone (without bloatware and carrier's boot logo)? It's possible to force the update?
Info about my device:
SM-A515F
Current version A515FXXS3ATD2/A51FOWA3ATD1/A51FXXS3ATD2
Sorry for my bad English and Thank You in advance.

so you have the April version! As of two days ago the August version was released, you can download it manually from https://www.sammobile.com/samsung/galaxy-a51/firmware/SM-A515F/CTI/

Software Updates Provider Check?

When I turned on my Galaxy S10e without the SIM to set it up, it received the August 1st security update. One of our other S10e on Tmobile (but in use without a SIM) already received the One UI 2.5 update back when it was released at the beginning of Oct. Somehow, this phone has not received it yet. How do I know my phone is configured correctly to receive OTA from Tmobile? And how would one check if their phone is getting OTAs from Samsung or their carrier?
When I look here, it doesn't specifically list the One UI 2.5 update, but, like I said, one of our Tmobile phones got the update.
https://www.t-mobile.com/support/de...axy-s10e/software-updates-samsung-galaxy-s10e

~Nismo said:
When I turned on my Galaxy S10e without the SIM to set it up, it received the August 1st security update. One of our other S10e on Tmobile (but in use without a SIM) already received the One UI 2.5 update back when it was released at the beginning of Oct. Somehow, this phone has not received it yet. How do I know my phone is configured correctly to receive OTA from Tmobile? And how would one check if their phone is getting OTAs from Samsung or their carrier?
When I look here, it doesn't specifically list the One UI 2.5 update, but, like I said, one of our Tmobile phones got the update.
https://www.t-mobile.com/support/de...axy-s10e/software-updates-samsung-galaxy-s10e
Click to expand...
Click to collapse
You can use Odin and frijA or samfrew to get the latest firmware. And flash it manually. If they Are byod sometimes they can be finicky on updates

No OTA update on TMB/TMB/XAA?

How come I haven't gotten anything past the ATID update from the beginning of the month?
Also, has that battery improvement update that spread around Europe gotten over here yet?

Samsung usually only does one update a month. Should get a new one in a few days. The battery life update was for the Exynos variants of the phone, not the US Snapdragon models.

Question VoLTE

I hope everyone is doing well.
I am not that tech savvy, and have been having trouble getting calls on this A53 5G that I recently purchased off eBay....
Do you know if all A53 5G's have VoLTE support? I need VoLTE enabled for T-Mobile. I can only get calls when I select 3g/2g, which is no good since T-Mobile is shutting that off. When I have selected 5g/4g/3g/2g or 4g/3g/2g I can only make calls and not receive them. A circle with a backslash shows up at the signal bars icon.
Would someone be able to explain how to enable it please?
I do not have the option through Mobile Networks.
I tried to use that samsungband app, but there was no option there either.
I tried to use the *#9090# code too, and then I see what I attached in the images.
Then I don't know what to do further.
I assumed that it does support VoLTE based on Samsung's website, but I have a global version. I think it's from Taiwan.
Samsung Galaxy A53 5G price in Taiwan - Phoneaqua
phoneaqua.com
Galaxy A53 5G 蜜桃豆豆 256 GB | SM-A5360ZOLBRI | 台灣三星電子
Galaxy A53 5G (SM-A5360ZOLBRI) - 透過台灣三星電子了解更多產品的功能與特色，並找到最適合你的智慧手機。
www.samsung.com
Samsung Galaxy A53 5G
This mid-range phone sports a high-quality display and camera system, plus a large battery with 25W fast charging. Other features include IP67 water resistance, NFC, stereo speakers, and expandable storage.
www.phonescoop.com
Thank you for any time and help.
I think I'll be returning the phone, but if somehow I can get it to work...that would be great.

It does have volte yes. About phone > status > sim > mobile voice network type is listed as lte (which equals volte).
I'm aware some are having phone related issues supposedly with the July update. It you don't yet have the July update then it just some people have that issue then for whatever reason lol. Maybe its some sort of settings combination bug but its difficult to say.
I have seen the bars disappear but come back on display wake. But that's the extent of anything there. I receive calls just fine. Haven't updated to July update as of yet though.

Thank you, sansofmyst, for your reply.
I did go through with the July 1 update once I got the phone, but I never tested it out before making that update....
Do you know what this security update is...is the update from Samsung...is there a website that says they know there is a problem and will fix it?

qubbeenie said:
Thank you, sansofmyst, for your reply.
I did go through with the July 1 update once I got the phone, but I never tested it out before making that update....
Do you know what this security update is...is the update from Samsung...is there a website that says they know there is a problem and will fix it?
Click to expand...
Click to collapse
You can look up the update info from browsing to settings > software update > last update. That also includes a link to Samsung's update database where on Google you can use "site:" on it and ie A53 and see when all models are getting updates and their info, etc.
The updates are pulled in relation to the sim card carrier. So if you had a different carrier then it gets pulled in relation to that carrier. Its kind of weird that way with unlocked models and Samsung
So, editing as I looked into that further. The carriers do their own locked models. Samsung does the updates on unlocked but in relation to the carriers which is opposite of what one expects. Custom rom works around that where possible.
[Discussion] OTA updates for factory unlocked phones are dependent on carrier
I bought factory unlocked S9+ (SM-G965U1) phone a year ago. I always thought that software updates for unlocked phones are independent of carrier, and this was one of the advantages of owning one. However, after Pie update I was stuck with...
forum.xda-developers.com
The reports for July and A53 are scattered around. Other Samsung phones with July update also had similar if not the same issue with fixes expected in Aug update. You could ask Samsung directly. I don't know anything further.

sandsofmyst said:
You can look up the update info from browsing to settings > software update > last update. That also includes a link to Samsung's update database where on Google you can use "site:" on it and ie A53 and see when all models are getting updates and their info, etc.
The updates are pulled in relation to the sim card carrier. So if you had a different carrier then it gets pulled in relation to that carrier. Its kind of weird that way with unlocked models and Samsung
So, editing as I looked into that further. The carriers do their own locked models. Samsung does the updates on unlocked but in relation to the carriers which is opposite of what one expects. Custom rom works around that where possible.
[Discussion] OTA updates for factory unlocked phones are dependent on carrier
I bought factory unlocked S9+ (SM-G965U1) phone a year ago. I always thought that software updates for unlocked phones are independent of carrier, and this was one of the advantages of owning one. However, after Pie update I was stuck with...
forum.xda-developers.com
The reports for July and A53 are scattered around. Other Samsung phones with July update also had similar if not the same issue with fixes expected in Aug update. You could ask Samsung directly. I don't know anything further.
Click to expand...
Click to collapse
Thank you so so much!!!!!

Hello, im using a5360 bri Taiwan edition and it was july security patch that broke phone calls for me on Tmobile. Thankfully August security patch has fixed the issue. Im able to make phone calls and receive them on 4glte with hd voice. Haven't found the option to switch volte on or off. I will check the forums from now on, for future security updates or os upgrades with issues before installing. Have a good day or night. <;

Thank you so much for your help and suggestions about checking feedback for updates! Do you mean the xda forums?
Thanks for confirming what I thought was one of the issues since one of the Samsung representatives mentioned possible issue with update, but for other phones...and that they did not have a date for the fix at the time.
I did not get to try the new update since it was unavailable before my product return date. Sigh, so I returned it before it was too late. I got the USA version with lower ram and memory =/ It still said volte weak cell signal when using that code, but it works on 5g and call this USA version.

I mean Samsung and xda forums or any that discuss the a53 specifically.
I haven't checked that code. I get 5g almost everywhere in h-town. Now im seeing that more consistently after the update. I turn that off on the go though to gain some extra battery life. 4glte works well enough 3 to 5 bars everywhere too.
i thought about getting the unlocked US version cause of the issue too. Recent flaships start with 8gigs ram. thats my logic for getting this model and i haven't been able to fill it completely yet based on my usage no social media or gaming. Everything else i use.
Once software support 4yrs os and 5yrs security is done. I'll consider another upgrade. next patch if i see an issue on any forums with network or phone calls, I'll leave it alone. Im in awe how smooth this phone performs. upgraded from note 3 tmobile edition. Only issue for myself was the broken phone calls.