Device stuck in April update (can't receive One UI 2.1) - Samsung Galaxy A51 Questions & Answers

Hi , first time ever posting in a forum.
I'm having this issue with my unlocked Galaxy A51 (bought from a carrier here in Argentina called Claro, but still unlocked because i'm using other carrier rn) when two months ago I saw everyone here posting about April update that came with One UI 2.1, some days later that update vas available to download but it didn't come with the Interface update and some days ago a friend of mine bought himself a Galaxy A51 from Samsung's page and it came with One Ui 2.1 and April update. I tried looking for updates on Smart Switch but nothing came up. I want to mention that even if the phone is unlocked it still comes with the carrier's bloatware and services and when the device boots it shows the carrier's logo.
I'm guessing the carrier didnt release the interface update but it's been 4 months and calling customer's service isnt helping.
My question is : Is there any way to change my phone's software for it to be a completely carrier free phone (without bloatware and carrier's boot logo)? It's possible to force the update?
Info about my device:
SM-A515F
Current version A515FXXS3ATD2/A51FOWA3ATD1/A51FXXS3ATD2
Sorry for my bad English and Thank You in advance.

so you have the April version! As of two days ago the August version was released, you can download it manually from https://www.sammobile.com/samsung/galaxy-a51/firmware/SM-A515F/CTI/

Related

HTC 8X Updates

Update- OS Version: 8.0.10211.204
T-Mobile: Yes
T-Mobile (Germany): Yes
A1 (Austria): Yes
Vipnet HR (Croatia): Yes
International: Yes
Please specify your phone branding/version. International unbranded version of 8X had the update for a week now. T-Mo's 8X started update yesterday. Other carrier versions, haven't heard anything.
So, it is important that you specify which 8X you have.
foxbat121 said:
Please specify your phone branding/version. International unbranded version of 8X had the update for a week now. T-Mo's 8X started update yesterday. Other carrier versions, haven't heard anything.
So, it is important that you specify which 8X you have.
Click to expand...
Click to collapse
Yeah. I was overtly excited. Seems that updates are pushed quite rapidly. A surprise coming from using Android phones =P
I've a T-Mobile (Germany) branded one and i updated my device 8 days ago.
First download failed, second download worked (both trys over 3G).
- now battery managment is much more better, before battery drains too fast
- now call deny by sms possible
- now sms templates possible
- now W-LAN connection keeps allive under lockscreen, if activated in WLAN settings
..................
OS Version: 8.0.10211.204
FW Version: 1532.20.20003.111
Radio: 1.11b.32.19.23_2_15.42.32.19
cu
spiderbirdy
I have an A1 (Austria) branded device, updated yesterday
OS Version: 8.0.10211.204
FW Version: 1532.20.20003.401
Radio: 1.11b.32.19.23_2_15.42.32.19
Solved me a really big bug. Now the device is pairing with my BMW bluetooth handsfree.
It wasn't possible before the update.
got my 8X today on Vipnet HR, turned it on and there was an update.. great & fast. looking forward to play with device, coming from iPhone and SGS3.
Yes in Croatia I got Portico on Friday 7th December I think. Or perhaps Saturday. It was late in the evening and it worked flawlessly.
Got the update yesterday with my unbranded 8x but all the features said by microsoft in their website wasnt enabled in my phone. I cant redownload the update nad tried resetting my phone but still nothing.
Do Goldcards work with the 8X? To unbrand an AT&T version
orouborus said:
Got the update yesterday with my unbranded 8x but all the features said by microsoft in their website wasnt enabled in my phone. I cant redownload the update nad tried resetting my phone but still nothing.
Click to expand...
Click to collapse
Check your version info?
I'm on Verizon Branded which I am desperate to unbrand and they still havent released the latest firmware either!
Verizon = NO!

Lollipop at last

Hi Guys.
I've got a sim-free Note3 and I'm using an O2 sim. Yesterday the Lollipop v5.0 was pushed to my device.
Does anyone know if that means that I'll get a further update to 5.01, 5.02, 5.x sometime soon?
Thanks.
Steve
What is your csc?
Sent from my SM-N9005 using XDA Free mobile app
you got screenshot of device info plz
Sent from my Note 3 using Tapatalk
If its an O2 phone you get the O2 update .
Sim is nothing to do with updates .
O2 Android 5 has been available for weeks .
Thanks guys. I've no idea what 'csc' is?
It's not an O2 phone, it's sim-free, I just happen to use an O2 sim with it - does that make a difference?
It might have been available for weeks, but it only got pushed to my phone yesterday.
Thanks
Steve
I highly believe we will get Android M update, officially.
@OP: Just enjoy the 5.0 update. There won't be any 5.0.1 or 5.0.2, at least not very soon. Cause 5.0 has been available for a lot of countries for over two months now, and there is absolutely no scene of 5.0.1 or 2, so better believe that those won't come. I am just happy to see that Samsung finally pushed an update which got rid of that delay while clearing recent apps, however that was just release for one country, but I am sure a wider scale of the same will be released soon.
Thanks guys! That's just what I feared. Just shame that such a great phone lags behind other, older models. My wife's Galaxy S4 is on 5.01!
A phone has a number of codes ( as shown in Kies )
Basically if its a O2 supplied phone it will have an O2 code and O2 are the ones that update the firmware if they want to .
Generic non branded as in UK BTU may or may not be in advance or delayed .
Who gets the upgrade first is very varied and over the years its varied from country to country getting first releases . Usually the non branded gets released well before the branded stuff .
Thanks. I'd read that sim-free unbranded phones were always LAST to get updates. It's confusing!

Questions regarding Android OS & Security Updates

So a couple years back on Black Friday I bought a Samsung Galaxy S4 from Cricket Wireless at a price of $200 and at first I felt like I got a great deal. I thought I was going to get the AT&T branded S4 (i337), but instead I got an obscure Cricket branded S4 (i337z). I was frustrated when the AT&T version received the update to lollipop but mine didn't. I'm looking to buy a new phone and have been doing a little research into it, but I still have a few questions.
1. Are unlocked cell phones more likely to get an android OS update than a carrier branded phone? Do they get them faster?
2. If I bought an unlocked Samsung or a Google Nexus, would I be able to update the OS without a Carrier OTA?
3. I've heard that Samsung & Google are now offering monthly security updates, do they rely on the carrier to push these updates or does it update directly from Samsung/Google? Will I still receive these security updates on a prepaid carrier like Cricket?
4. Are carrier branded phones even worth considering in your opinion?
Thank you for your time, and sorry for the newb questions.
Anyone have anything at all to add to this thread?

Software Updates Provider Check?

When I turned on my Galaxy S10e without the SIM to set it up, it received the August 1st security update. One of our other S10e on Tmobile (but in use without a SIM) already received the One UI 2.5 update back when it was released at the beginning of Oct. Somehow, this phone has not received it yet. How do I know my phone is configured correctly to receive OTA from Tmobile? And how would one check if their phone is getting OTAs from Samsung or their carrier?
When I look here, it doesn't specifically list the One UI 2.5 update, but, like I said, one of our Tmobile phones got the update.
https://www.t-mobile.com/support/de...axy-s10e/software-updates-samsung-galaxy-s10e
~Nismo said:
When I turned on my Galaxy S10e without the SIM to set it up, it received the August 1st security update. One of our other S10e on Tmobile (but in use without a SIM) already received the One UI 2.5 update back when it was released at the beginning of Oct. Somehow, this phone has not received it yet. How do I know my phone is configured correctly to receive OTA from Tmobile? And how would one check if their phone is getting OTAs from Samsung or their carrier?
When I look here, it doesn't specifically list the One UI 2.5 update, but, like I said, one of our Tmobile phones got the update.
https://www.t-mobile.com/support/de...axy-s10e/software-updates-samsung-galaxy-s10e
Click to expand...
Click to collapse
You can use Odin and frijA or samfrew to get the latest firmware. And flash it manually. If they Are byod sometimes they can be finicky on updates

Question VoLTE

I hope everyone is doing well.
I am not that tech savvy, and have been having trouble getting calls on this A53 5G that I recently purchased off eBay....
Do you know if all A53 5G's have VoLTE support? I need VoLTE enabled for T-Mobile. I can only get calls when I select 3g/2g, which is no good since T-Mobile is shutting that off. When I have selected 5g/4g/3g/2g or 4g/3g/2g I can only make calls and not receive them. A circle with a backslash shows up at the signal bars icon.
Would someone be able to explain how to enable it please?
I do not have the option through Mobile Networks.
I tried to use that samsungband app, but there was no option there either.
I tried to use the *#9090# code too, and then I see what I attached in the images.
Then I don't know what to do further.
I assumed that it does support VoLTE based on Samsung's website, but I have a global version. I think it's from Taiwan.
Samsung Galaxy A53 5G price in Taiwan - Phoneaqua
phoneaqua.com
Galaxy A53 5G 蜜桃豆豆 256 GB | SM-A5360ZOLBRI | 台灣三星電子
Galaxy A53 5G (SM-A5360ZOLBRI) - 透過台灣三星電子了解更多產品的功能與特色,並找到最適合你的智慧手機。
www.samsung.com
Samsung Galaxy A53 5G
This mid-range phone sports a high-quality display and camera system, plus a large battery with 25W fast charging. Other features include IP67 water resistance, NFC, stereo speakers, and expandable storage.
www.phonescoop.com
Thank you for any time and help.
I think I'll be returning the phone, but if somehow I can get it to work...that would be great.
It does have volte yes. About phone > status > sim > mobile voice network type is listed as lte (which equals volte).
I'm aware some are having phone related issues supposedly with the July update. It you don't yet have the July update then it just some people have that issue then for whatever reason lol. Maybe its some sort of settings combination bug but its difficult to say.
I have seen the bars disappear but come back on display wake. But that's the extent of anything there. I receive calls just fine. Haven't updated to July update as of yet though.
Thank you, sansofmyst, for your reply.
I did go through with the July 1 update once I got the phone, but I never tested it out before making that update....
Do you know what this security update is...is the update from Samsung...is there a website that says they know there is a problem and will fix it?
qubbeenie said:
Thank you, sansofmyst, for your reply.
I did go through with the July 1 update once I got the phone, but I never tested it out before making that update....
Do you know what this security update is...is the update from Samsung...is there a website that says they know there is a problem and will fix it?
Click to expand...
Click to collapse
You can look up the update info from browsing to settings > software update > last update. That also includes a link to Samsung's update database where on Google you can use "site:" on it and ie A53 and see when all models are getting updates and their info, etc.
The updates are pulled in relation to the sim card carrier. So if you had a different carrier then it gets pulled in relation to that carrier. Its kind of weird that way with unlocked models and Samsung
So, editing as I looked into that further. The carriers do their own locked models. Samsung does the updates on unlocked but in relation to the carriers which is opposite of what one expects. Custom rom works around that where possible.
[Discussion] OTA updates for factory unlocked phones are dependent on carrier
I bought factory unlocked S9+ (SM-G965U1) phone a year ago. I always thought that software updates for unlocked phones are independent of carrier, and this was one of the advantages of owning one. However, after Pie update I was stuck with...
forum.xda-developers.com
The reports for July and A53 are scattered around. Other Samsung phones with July update also had similar if not the same issue with fixes expected in Aug update. You could ask Samsung directly. I don't know anything further.
sandsofmyst said:
You can look up the update info from browsing to settings > software update > last update. That also includes a link to Samsung's update database where on Google you can use "site:" on it and ie A53 and see when all models are getting updates and their info, etc.
The updates are pulled in relation to the sim card carrier. So if you had a different carrier then it gets pulled in relation to that carrier. Its kind of weird that way with unlocked models and Samsung
So, editing as I looked into that further. The carriers do their own locked models. Samsung does the updates on unlocked but in relation to the carriers which is opposite of what one expects. Custom rom works around that where possible.
[Discussion] OTA updates for factory unlocked phones are dependent on carrier
I bought factory unlocked S9+ (SM-G965U1) phone a year ago. I always thought that software updates for unlocked phones are independent of carrier, and this was one of the advantages of owning one. However, after Pie update I was stuck with...
forum.xda-developers.com
The reports for July and A53 are scattered around. Other Samsung phones with July update also had similar if not the same issue with fixes expected in Aug update. You could ask Samsung directly. I don't know anything further.
Click to expand...
Click to collapse
Thank you so so much!!!!!
Hello, im using a5360 bri Taiwan edition and it was july security patch that broke phone calls for me on Tmobile. Thankfully August security patch has fixed the issue. Im able to make phone calls and receive them on 4glte with hd voice. Haven't found the option to switch volte on or off. I will check the forums from now on, for future security updates or os upgrades with issues before installing. Have a good day or night. <;
Thank you so much for your help and suggestions about checking feedback for updates! Do you mean the xda forums?
Thanks for confirming what I thought was one of the issues since one of the Samsung representatives mentioned possible issue with update, but for other phones...and that they did not have a date for the fix at the time.
I did not get to try the new update since it was unavailable before my product return date. Sigh, so I returned it before it was too late. I got the USA version with lower ram and memory =/ It still said volte weak cell signal when using that code, but it works on 5g and call this USA version.
I mean Samsung and xda forums or any that discuss the a53 specifically.
I haven't checked that code. I get 5g almost everywhere in h-town. Now im seeing that more consistently after the update. I turn that off on the go though to gain some extra battery life. 4glte works well enough 3 to 5 bars everywhere too.
i thought about getting the unlocked US version cause of the issue too. Recent flaships start with 8gigs ram. thats my logic for getting this model and i haven't been able to fill it completely yet based on my usage no social media or gaming. Everything else i use.
Once software support 4yrs os and 5yrs security is done. I'll consider another upgrade. next patch if i see an issue on any forums with network or phone calls, I'll leave it alone. Im in awe how smooth this phone performs. upgraded from note 3 tmobile edition. Only issue for myself was the broken phone calls.

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