Database Info

Anyone here have a PIxel Phone in Canada?

Does your Carrier get in the way of receiving updates, I've had a Nexus 5X and a Pixel 2 before and as far as i remember the carriers Virgin Mobile and Bell never got in the was of updates. Then again i did used to flash updates sometimes so idk maybe they did? Anyway i have the Essential Phone from Koodo and i never got the July Security patch also i still never got Android 9.0 according to to Essential Sprint? and Telus do further testing before releasing updates. I contacted Koodo and they said they do testing on Pixel and Essential updates So i want to know if anyone has a Pixel phone with a carrier in Canada, Do the carriers delay and test updates on them? I wanna get a Pixel 3 but not from koodo if i gotta wait a month or more for updates. Oh and i was told and read many people take out the Koodo sim cards and slap in a different carrier sim card and thats how they've been downloading the 9.0 update on Essential from Koodo.:silly:

I have pixel 2 on Koodo, I got the Android 9 update the day it was released.. I've had multiple Nexus, pixel devices and never once missed or was late with an update.

k.s.deviate said:
I have pixel 2 on Koodo, I got the Android 9 update the day it was released.. I've had multiple Nexus, pixel devices and never once missed or was late with an update.
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Good to know, idk why they fool around with the Essential Phone, Just gimme my update.

no December security update!

Where is the update, I'm on Telus.
I wonder if I just have to pop in a Rogers SIM like I did with my Essential, just to get the update, because Telus won't let the update through

It seems as though no Canadian carrier has made the update available.
I'm wondering if this is on Google or the carrier. I would assume carrier...
Edit:
According to Fido's software update schedule, the December update will release December 19. A little behind, but oh well I guess. Hopefully this is earlier if not the same day for other carriers.

Quick question - if I've got an LG g7 one running in another region on another carrier (even though it's originally a Canadian released phone), how can I receive the updates (both security and pie)?

bryanzs said:
Quick question - if I've got an LG g7 one running in another region on another carrier (even though it's originally a Canadian released phone), how can I receive the updates (both security and pie)?
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I can't say for sure as I've never tested this, but I honestly don't see why you wouldn't still receive any updates through the normal OTA process. If you don't, I'll do some research and see if there's firmware for this phone anywhere.
(I just picked this phone up a few days ago so I'm still learning about this particular model and the Android One program.)

Thanks, techboy11. Actually, I think the powers that be at LG must have heard my complaint, because I appear to be getting the update today! I'm glad to see that it's working as expected, because my main reason to get the G7 One was for the "Android One" experience (and the regular updates that that implies).

Dec update
Hi Everyone, just got Dec update for my G7 one, 263.9 MB includes bug fixes, security and system improvements. I'm with koodo.

Bell here, also got it. The update says
"LG is pleased to provide a new, free software update for your Android Smartphone. This release includes various bug fixes, security and system improvements."
Sounds like LG is pushing it, not the carriers. If the carriers were in control, it would probably drop on different days.

For anyone on Bell who may not have for some reason received the update, here is the OTA zip to do what you want with. I am not sure if this is applicable to other carriers as I've noticed the file sizes are different. For Bell mine was 260.4 MB compared to a Koodo 263.9 MB update.

techboy11 said:
For anyone on Bell who may not have for some reason received the update, here is the OTA zip to do what you want with. I am not sure if this is applicable to other carriers as I've noticed the file sizes are different. For Bell mine was 260.4 MB compared to a Koodo 263.9 MB update.
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I'm on Bell and it was 263.9 MB

ChrisAG said:
I'm on Bell and it was 263.9 MB
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Well that's interesting. That zip is the one I recieved at 260 MB. Wonder why there's a minor size difference ?

techboy11 said:
Well that's interesting. That zip is the one I recieved at 260 MB. Wonder why there's a minor size difference ?
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Was yours sent to you by someone packaged as a zip or did it appear on your phone as an update?

ChrisAG said:
Was yours sent to you by someone packaged as a zip or did it appear on your phone as an update?
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It appeared on my phone as that size of update and I grabbed the OTA link/file myself at the same size.

On Fido in Ontario here. Just did a manual check and I received the December security update.

T Mobile OP7

Good evening. I’m trying to update my brand new phone I received today so I can switch away from my iPhone. I got 3 updates in and that was it. It will not detect any update past March. I cleared cache and do not have any apps installed other than what came in the phone. Does doing a full wipe help in this situation?

dooku77 said:
Good evening. I’m trying to update my brand new phone I received today so I can switch away from my iPhone. I got 3 updates in and that was it. It will not detect any update past March. I cleared cache and do not have any apps installed other than what came in the phone. Does doing a full wipe help in this situation?
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Have you checked to see what the latest update from T-Mobile is? I'm on a T-Mobile 7pro as well but use the international rom. I think the T-Mobile updates may be a month or two behind.

The_Keeper86 said:
Have you checked to see what the latest update from T-Mobile is? I'm on a T-Mobile 7pro as well but use the international rom. I think the T-Mobile updates may be a month or two behind.
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I checked their website last night, it shows they’re on the May update.

T-mobile has been having network issues for couple days so maybe wait little bit.

T-Mobile will always be behind, this is one of the main reasons for converting to International (Stable or Beta).

Device stuck in April update (can't receive One UI 2.1)

Hi , first time ever posting in a forum.
I'm having this issue with my unlocked Galaxy A51 (bought from a carrier here in Argentina called Claro, but still unlocked because i'm using other carrier rn) when two months ago I saw everyone here posting about April update that came with One UI 2.1, some days later that update vas available to download but it didn't come with the Interface update and some days ago a friend of mine bought himself a Galaxy A51 from Samsung's page and it came with One Ui 2.1 and April update. I tried looking for updates on Smart Switch but nothing came up. I want to mention that even if the phone is unlocked it still comes with the carrier's bloatware and services and when the device boots it shows the carrier's logo.
I'm guessing the carrier didnt release the interface update but it's been 4 months and calling customer's service isnt helping.
My question is : Is there any way to change my phone's software for it to be a completely carrier free phone (without bloatware and carrier's boot logo)? It's possible to force the update?
Info about my device:
SM-A515F
Current version A515FXXS3ATD2/A51FOWA3ATD1/A51FXXS3ATD2
Sorry for my bad English and Thank You in advance.

so you have the April version! As of two days ago the August version was released, you can download it manually from https://www.sammobile.com/samsung/galaxy-a51/firmware/SM-A515F/CTI/

Question VoLTE

I hope everyone is doing well.
I am not that tech savvy, and have been having trouble getting calls on this A53 5G that I recently purchased off eBay....
Do you know if all A53 5G's have VoLTE support? I need VoLTE enabled for T-Mobile. I can only get calls when I select 3g/2g, which is no good since T-Mobile is shutting that off. When I have selected 5g/4g/3g/2g or 4g/3g/2g I can only make calls and not receive them. A circle with a backslash shows up at the signal bars icon.
Would someone be able to explain how to enable it please?
I do not have the option through Mobile Networks.
I tried to use that samsungband app, but there was no option there either.
I tried to use the *#9090# code too, and then I see what I attached in the images.
Then I don't know what to do further.
I assumed that it does support VoLTE based on Samsung's website, but I have a global version. I think it's from Taiwan.
Samsung Galaxy A53 5G price in Taiwan - Phoneaqua
phoneaqua.com
Galaxy A53 5G 蜜桃豆豆 256 GB | SM-A5360ZOLBRI | 台灣三星電子
Galaxy A53 5G (SM-A5360ZOLBRI) - 透過台灣三星電子了解更多產品的功能與特色，並找到最適合你的智慧手機。
www.samsung.com
Samsung Galaxy A53 5G
This mid-range phone sports a high-quality display and camera system, plus a large battery with 25W fast charging. Other features include IP67 water resistance, NFC, stereo speakers, and expandable storage.
www.phonescoop.com
Thank you for any time and help.
I think I'll be returning the phone, but if somehow I can get it to work...that would be great.

It does have volte yes. About phone > status > sim > mobile voice network type is listed as lte (which equals volte).
I'm aware some are having phone related issues supposedly with the July update. It you don't yet have the July update then it just some people have that issue then for whatever reason lol. Maybe its some sort of settings combination bug but its difficult to say.
I have seen the bars disappear but come back on display wake. But that's the extent of anything there. I receive calls just fine. Haven't updated to July update as of yet though.

Thank you, sansofmyst, for your reply.
I did go through with the July 1 update once I got the phone, but I never tested it out before making that update....
Do you know what this security update is...is the update from Samsung...is there a website that says they know there is a problem and will fix it?

qubbeenie said:
Thank you, sansofmyst, for your reply.
I did go through with the July 1 update once I got the phone, but I never tested it out before making that update....
Do you know what this security update is...is the update from Samsung...is there a website that says they know there is a problem and will fix it?
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You can look up the update info from browsing to settings > software update > last update. That also includes a link to Samsung's update database where on Google you can use "site:" on it and ie A53 and see when all models are getting updates and their info, etc.
The updates are pulled in relation to the sim card carrier. So if you had a different carrier then it gets pulled in relation to that carrier. Its kind of weird that way with unlocked models and Samsung
So, editing as I looked into that further. The carriers do their own locked models. Samsung does the updates on unlocked but in relation to the carriers which is opposite of what one expects. Custom rom works around that where possible.
[Discussion] OTA updates for factory unlocked phones are dependent on carrier
I bought factory unlocked S9+ (SM-G965U1) phone a year ago. I always thought that software updates for unlocked phones are independent of carrier, and this was one of the advantages of owning one. However, after Pie update I was stuck with...
forum.xda-developers.com
The reports for July and A53 are scattered around. Other Samsung phones with July update also had similar if not the same issue with fixes expected in Aug update. You could ask Samsung directly. I don't know anything further.

sandsofmyst said:
You can look up the update info from browsing to settings > software update > last update. That also includes a link to Samsung's update database where on Google you can use "site:" on it and ie A53 and see when all models are getting updates and their info, etc.
The updates are pulled in relation to the sim card carrier. So if you had a different carrier then it gets pulled in relation to that carrier. Its kind of weird that way with unlocked models and Samsung
So, editing as I looked into that further. The carriers do their own locked models. Samsung does the updates on unlocked but in relation to the carriers which is opposite of what one expects. Custom rom works around that where possible.
[Discussion] OTA updates for factory unlocked phones are dependent on carrier
I bought factory unlocked S9+ (SM-G965U1) phone a year ago. I always thought that software updates for unlocked phones are independent of carrier, and this was one of the advantages of owning one. However, after Pie update I was stuck with...
forum.xda-developers.com
The reports for July and A53 are scattered around. Other Samsung phones with July update also had similar if not the same issue with fixes expected in Aug update. You could ask Samsung directly. I don't know anything further.
Click to expand...
Click to collapse
Thank you so so much!!!!!

Hello, im using a5360 bri Taiwan edition and it was july security patch that broke phone calls for me on Tmobile. Thankfully August security patch has fixed the issue. Im able to make phone calls and receive them on 4glte with hd voice. Haven't found the option to switch volte on or off. I will check the forums from now on, for future security updates or os upgrades with issues before installing. Have a good day or night. <;

Thank you so much for your help and suggestions about checking feedback for updates! Do you mean the xda forums?
Thanks for confirming what I thought was one of the issues since one of the Samsung representatives mentioned possible issue with update, but for other phones...and that they did not have a date for the fix at the time.
I did not get to try the new update since it was unavailable before my product return date. Sigh, so I returned it before it was too late. I got the USA version with lower ram and memory =/ It still said volte weak cell signal when using that code, but it works on 5g and call this USA version.

I mean Samsung and xda forums or any that discuss the a53 specifically.
I haven't checked that code. I get 5g almost everywhere in h-town. Now im seeing that more consistently after the update. I turn that off on the go though to gain some extra battery life. 4glte works well enough 3 to 5 bars everywhere too.
i thought about getting the unlocked US version cause of the issue too. Recent flaships start with 8gigs ram. thats my logic for getting this model and i haven't been able to fill it completely yet based on my usage no social media or gaming. Everything else i use.
Once software support 4yrs os and 5yrs security is done. I'll consider another upgrade. next patch if i see an issue on any forums with network or phone calls, I'll leave it alone. Im in awe how smooth this phone performs. upgraded from note 3 tmobile edition. Only issue for myself was the broken phone calls.