T Mobile OP7 - OnePlus 7 Pro Questions & Answers

Good evening. I’m trying to update my brand new phone I received today so I can switch away from my iPhone. I got 3 updates in and that was it. It will not detect any update past March. I cleared cache and do not have any apps installed other than what came in the phone. Does doing a full wipe help in this situation?

dooku77 said:
Good evening. I’m trying to update my brand new phone I received today so I can switch away from my iPhone. I got 3 updates in and that was it. It will not detect any update past March. I cleared cache and do not have any apps installed other than what came in the phone. Does doing a full wipe help in this situation?
Click to expand...
Click to collapse
Have you checked to see what the latest update from T-Mobile is? I'm on a T-Mobile 7pro as well but use the international rom. I think the T-Mobile updates may be a month or two behind.

The_Keeper86 said:
Have you checked to see what the latest update from T-Mobile is? I'm on a T-Mobile 7pro as well but use the international rom. I think the T-Mobile updates may be a month or two behind.
Click to expand...
Click to collapse
I checked their website last night, it shows they’re on the May update.

T-mobile has been having network issues for couple days so maybe wait little bit.

T-Mobile will always be behind, this is one of the main reasons for converting to International (Stable or Beta).

Related

[Q] Is the ota only available in the states?

Going to get my grubby hands on the NS sometime next 2 weeks. I am not in the US. Would I be able to get the OTA? I guess the questions is the OTA device dependent or T-mobile dependent or location dependent?
Happy holidays guys
suomaf said:
Going to get my grubby hands on the NS sometime next 2 weeks. I am not in the US. Would I be able to get the OTA? I guess the questions is the OTA device dependent or T-mobile dependent or location dependent?
Happy holidays guys
Click to expand...
Click to collapse
good question, the N1 seemed to have separate OTA packages
I have it with Mobilicity and I haven't received the update yet.
I'm in the uk. Upgraded yesterday and not received ota yet... including trying the "checkin" numerous times.
Not got the new market yet either.
Sent from my Nexus S using XDA App
suomaf said:
Going to get my grubby hands on the NS sometime next 2 weeks. I am not in the US. Would I be able to get the OTA? I guess the questions is the OTA device dependent or T-mobile dependent or location dependent?
Happy holidays guys
Click to expand...
Click to collapse
I don't know for sure, but I would assume the answer would be yes.
Good news is that you can always manually update and that is a fairly straight forward process. See here for more information: http://forum.xda-developers.com/showthread.php?t=884097
I'm in the UK and picked my SIM free NS up yesterday evening. I got the OTA within an hour of switching it on.
Sent from my Nexus S using XDA App
Turned my phone off for about 5-6 hours ( charging), booted and bam right there it popped up...
Sent from my Nexus S using XDA App
bought the phone in the US and I'm in Belgium (on Proximus) and I got the OTA yesterday evening.
Sweet, so I guess its device dependent, instead of country or service provider.. nice Thanks guys and happy holidays to all
I'm reconfirming it is not location or provider dependent.
I'm in Montreal on Videotron and I got the update this morning.
it's device ROM dependant not provider or location
they could, but at this stage i doubt they will enable IP filtering
Ahh, so how would google know to send the ota? Each time the rom is switched on, it sends a check update to google?
Sent from my GT-I9000 using XDA App
I'm on Wind in Toronto and when I did a checkin 2 days ago I had the update... didn't install it though, waited for Paul to stick it in the latest Modaco
Socamonarch said:
I have it with Mobilicity and I haven't received the update yet.
Click to expand...
Click to collapse
+1 here
I however have not manually checked for it (Plus now running Paul's ROM that includes it).
Spain. Updated to 2.3.1 GRH78 inmediatly.
ranxoren said:
+1 here
I however have not manually checked for it (Plus now running Paul's ROM that includes it).
Click to expand...
Click to collapse
I received it yesterday evening.
+ 1 to the auto-update. Once I had the NS linked to a WiFi connection, it asked to be updated. I'm in the southern UK.
I am extreeemely eager to get the nexus s - but I am based in Dubai.
Cud somebody please confirm if the update will be available regardless of country / location?
[or better still, if someone from the middle east has already gotten the update on their N-S?]
i am dying to get the NS and chuck my iPhone out the window...but i need a bit more confidence to jump on board and buy it esp. b/c it has not been released in this country...
I got the notification a few days back, in India.
I guess i could rename this thread to the non-us nexus S club I am in Brunei myself.. waiting on mom to arrive in 4 days from LA

Verizon version in the Netherlands

I bought a Pixel 2 black at bestbuy an brought it back to the Netherlands where i live. I out in my t-mobile sim al works great. Accept i was woundering if i would get OTA updates? It has the securtity patch of September.
In the Verizon forum they say it makes no differance. But you buy a Pixel for the fast updates but it's 2 month behind
https://community.verizonwireless.com/thread/940020
Thanks
Erik1805 said:
I bought a Pixel 2 black at bestbuy an brought it back to the Netherlands where i live. I out in my t-mobile sim al works great. Accept i was woundering if i would get OTA updates? It has the securtity patch of September.
In the Verizon forum they say it makes no differance. But you buy a Pixel for the fast updates but it's 2 month behind
https://community.verizonwireless.com/thread/940020
Thanks
Click to expand...
Click to collapse
You won't get OTA updates, I was in the same boat as you. Verizon even says you need an active Verizon sim card installed to receive the updates on their Pixel 2 web page for update info. I have the Verizon Pixel 2 with a Vodafone sim card in the EU. The only way you'll get updates is to download the OTA file yourself (you can get it from Google) and use ADB. I'm up to date now and there were no issues doing it that way.
IDroidThere4Iam said:
You won't get OTA updates, I was in the same boat as you. Verizon even says you need an active Verizon sim card installed to receive the updates on their Pixel 2 web page for update info. I have the Verizon Pixel 2 with a Vodafone sim card in the EU. The only way you'll get updates is to download the OTA file yourself (you can get it from Google) and use ADB. I'm up to date now and there were no issues doing it that way.
Click to expand...
Click to collapse
I know. Flashed the OTA file with ADB. No problems . As long as Google keeps posting the OTA files ?
Erik1805 said:
I know. Flashed the OTA file with ADB. No problems . As long as Google keeps posting the OTA files
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Click to collapse
Yeah, sorry, when I replied to this message I dind't realize you had posted the other one as well. I'm hoping they keep the OTA's online too. Fingers crossed!
Now that you are mentioning this. Maybe these Verizon stuff is the whole reason they started uploading OTAs first.
Sent from my Pixel 2
Hi guys - currently it's not possible to get the pixel 2 in Ireland. I am going to New York and was thinking of buying the device straight from the Verizon store. From everything i've heard, it will work fine in the EU, also i'll save a little on the exchange rate (it comes in at around €700).
The updates thing is a major downside though - it's a good few months now since the last post on this - just wondering if anybody has had trouble downloading the updates directly from google?
PeterFitz said:
Hi guys - currently it's not possible to get the pixel 2 in Ireland. I am going to New York and was thinking of buying the device straight from the Verizon store. From everything i've heard, it will work fine in the EU, also i'll save a little on the exchange rate (it comes in at around €700).
The updates thing is a major downside though - it's a good few months now since the last post on this - just wondering if anybody has had trouble downloading the updates directly from google?
Click to expand...
Click to collapse
No trouble in downloading the OTA file and flashing it. (Pixel 2)
Thanks for coming back Erik. So, next question, how do I do that? :laugh: As a relative newbie, do this, is there much to it?
PeterFitz said:
Thanks for coming back Erik. So, next question, how do I do that? :laugh: As a relative newbie, do this, is there much to it?
Click to expand...
Click to collapse
Here you find all the info and the OTA files
https://developers.google.com/android/ota
Great, thanks again Erik.
Last question, is there much Verizon bloatware on the device?
PeterFitz said:
Great, thanks again Erik.
Last question, is there much Verizon bloatware on the device?
Click to expand...
Click to collapse
On mine none, using it in the Netherlands with T-mobile
Erik1805 said:
On mine none, using it in the Netherlands with T-mobile
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Click to collapse
Hi all, just to say I bought the Google Pixel XL 2 (64GB) in a New York Verizon Store (came to about €790).
It's working fine in Ireland with no problem and seems to be getting the updates also.

System update failed

Hi all. I haven't been able to update my phone since I bought it last week. It keeps coming up with system update failed I bought the phone from EE in the UK. I was wondering if anyone else was having the same problem?
Are you trying to do an OTA or local upgrade? , is your bootloader unlocked?, what version are you updating to?
I have tried both local and OTA but no joy. I'm trying to update to 9.5.3. I've spoken to ONEPLUS support but they are as useful as an ashtray on a motorbike.
I'm having the exact same issue too. I'm also on EE. Will it be a problem for this update only or all updates going forward?
So I spoke to oneplus support again and this time they gave me a better answer.
As we have the 5G variation of the phone we have to wait for another update as the ones that are getting pushed out now aren't for the 5G variation.
I guess we just have to play the waiting game!
Ahh ok. Thanks for the help mate. Saves me panicking thinking that I have to take my phone back ?? I'll just sit and wait now ?
I have the 5g model from ee and had an update when I first set the phone up.
I am on 9. 5.3
Just waiting for the big update with all the improvements .
I gather the .7 one that's about is just for the standard pro?
Really? I'm still on 9.5.1 and I'm unable to update to 9.5.3. Something weird going on!

System Updates Not Working

I recently purchased a Oneplus 8 from T-Mobile, I paid in full and I'm using it on T-Mobile prepaid now. I do see on T Mobile's website that there was an update that went out in June, Build Number 10.5.10. I'm currently on Build Number 10.5.7, and I've tried several times to go into Settings>System>System Update to check for updates and nothing is available whatsoever. I know that updates are normally staged, but shouldn't that be available for all devices by now? Is me being on T-Mobile prepaid somehow hindering my ability to get updates? Any thoughts?
Try loading Oxygen Updater from the play store and see if that helps
Alan
alan sh said:
Try loading Oxygen Updater from the play store and see if that helps
Alan
Click to expand...
Click to collapse
Unfortunately I already tried that and it didn't work
The current versions are:
INDIA: Oxygen OS 10.5.10.IN21DA
EUROPE: Oxygen OS 10.5.9.IN21BA
NORT AMERICA: Oxygen OS 10.5.11.IN21AA
Go to https://www.oneplus.com/support and click on Software Upgrade and be sure to have the settings so that you get the version for North America witch is 10.5.11.IN21AA. As you now have AA at the end I suppose you are in the USA.
Follow the instructions on the web page to place the file as it is on the phone and do a local update.
​
succumbtothegreater said:
I recently purchased a Oneplus 8 from T-Mobile, I paid in full and I'm using it on T-Mobile prepaid now. I do see on T Mobile's website that there was an update that went out in June, Build Number 10.5.10. I'm currently on Build Number 10.5.7, and I've tried several times to go into Settings>System>System Update to check for updates and nothing is available whatsoever. I know that updates are normally staged, but shouldn't that be available for all devices by now? Is me being on T-Mobile prepaid somehow hindering my ability to get updates? Any thoughts?
Click to expand...
Click to collapse
Being on TMO prepaid may be different. There may be a roll out for you but I don't know. The TMO build should be 10.5.10.IN55CB which is for TMO. A lot of people move to international due to the lack I'm updated from TMO.
I am on TMO but I'm rooted and running the international version of 10.5.11.IN21AA. Happy modding!
Nathan.7118391 said:
Being on TMO prepaid may be different. There may be a roll out for you but I don't know. The TMO build should be 10.5.10.IN55CB which is for TMO. A lot of people move to international due to the lack I'm updated from TMO.
I am on TMO but I'm rooted and running the international version of 10.5.11.IN21AA. Happy modding!
Click to expand...
Click to collapse
I think it may be because I'm on prepaid. I did a chat with Oneplus and I got the usual, nothing helpful, they just said the updates aren't available in my region??? I'm in the US so that makes no sense. Oh well. I requested the unlock token on Tuesday, so I'll be on the INT'L version soon enough. Just frustrating
Update:
I decided to do the MSM flash for 10.5.7 and that actually solved my problem and I am getting updates now.

Question Why does my US Amazon purchased Pixel 7 Pro come installed with an AU image?

I'm a bit confused.
I just purchased an unlocked Pixel 7 Pro 256GB from Amazon -- Amazon is seller, NOT 3rd party seller with Amazon Fulfilment. I'm trying to root it now. I've been able to unlock the bootloader already. So I'm attempting to download the latest factory image but I'm quite confused as to which one to download. My current build number is TD1A.220804.009.A2. The A2 suffix seems to indicate that this build that came on this phone is for Telstra (AU) Australian market. My question is why is it on the unlocked model that Amazon USA is selling? But then there's no US image except for T-Mobile/Google Fi. Should I download the Global image or stick with the Telstra AU image?
Very confused.
I think all 3 are essentially the same; the only differences are special modifications to the radio for specific carrier (Telstra, Fi, T-Mobile) signals. I imagine, for your purposes, the A2 would be fine.
You might want to wait a couple of days as Google will release a new security firmware update in the next few days...
simplepinoi177 said:
I think all 3 are essentially the same; the only differences are special modifications to the radio for specific carrier (Telstra, Fi, T-Mobile) signals. I imagine, for your purposes, the A2 would be fine.
You might want to wait a couple of days as Google will release a new security firmware update in the next few days...
Click to expand...
Click to collapse
Thanks for the suggestion. May I ask what build you're on? And what country you're in?
Lakino said:
Thanks for the suggestion. May I ask what build you're on? And what country you're in?
Click to expand...
Click to collapse
No problem!
I'm in the US, on the Verizon network; that's how I learned since I asked the same thing about the difference between the verizon firmware update and the global one -- that it's basically the same other than special considerations to a specific network. The build I'm in is the Feb image TQ1A.230205.002.
Get on Google's website, get a US Verizon image, and flash it. Done. No issue.
Schroeder09 said:
Get on Google's website, get a US Verizon image, and flash it. Done. No issue.
Click to expand...
Click to collapse
I believe the OP is on Telstra (or at least his device has its firmware version), the last Verizon image was in November -- so that is very outdated -- and it might do OP best to wait until March's images are released as it will in a couple of days...
But, if anything, flashing a Global image probably wouldn't do any harm even if OP decided to flash that one either...
simplepinoi177 said:
I believe the OP is on Telstra (or at least his device has its firmware version), the last Verizon image was in November -- so that is very outdated -- and it might do OP best to wait until March's images are released as it will in a couple of days...
But, if anything, flashing a Global image probably wouldn't do any harm even if OP decided to flash that one either...
Click to expand...
Click to collapse
I guess my confusion stems from getting a Pixel 7 Pro from US Amazon that has a Telstra AU image preloaded. I'm in CA and my carrier is Xfinity -- which uses Verizon as their backbone. I'm not sure if I can just flash any of these builds on my Pixel 7 pro. Are their hardware differences between the models that are sent around the world? Can I flash the global build onto my Pixel 7 Pro?
So I think you "should" be fine but maybe someone else has a better answer for ya....however, if you can d/l an image just get the standard non-carrier version. I have been on Verizon forever and never use their image. Sometimes I will pull the radio out from it and see if that works better, but usually it does not as best as I can tell.
Also, maybe try this for your version answer...in Settings go to About Phone and then Regulatory Labels. There you will see the Model number for your particular P7P. Do a Google search on that and see what you find and post here to see if anyone can assist further.....mine is GE2AE as an example and I purchased direct from Google in California. Your CA maybe Canada
GL!!!
cmh714 said:
Also, maybe try this for your version answer...in Settings go to About Phone and then Regulatory Labels. There you will see the Model number for your particular P7P. Do a Google search on that and see what you find and post here to see if anyone can assist further.....mine is GE2AE as an example and I purchased direct from Google in California. Your CA maybe Canada
GL!!!
Click to expand...
Click to collapse
Thanks. Mine is also GE2AE. I'm in California.
It's got regulatory approval for USA, Canada, EU, UK, AU/NZ, and JP.
So it sounds like I should be able to flash the generic Global build then.
13.0.0 (TQ1A.230205.002, Feb 2023)
There actually is a variant specifically for Verizon and Verizon MVNOs -- of which Xfinity is one.
13.0.0 (TD1A.221105.003, Nov 2022, Verizon, Verizon MVNOs)
But that Verizon variant is Nov 2022. I'll try the latest Global version I guess once March 2023 update comes out in a few days
edit: It still seems exceptionally odd to me that the P7P that Amazon is shipping from their USA warehouses came with an .A2 suffix variant which indicates it's meant for Telstra -- a big carrier in Australia.
Like I said, I dont use the Verizon version, I have always used the standard version. Also as I mentioned, usually the Verizon radio file is differnet, so I have tried flashing that, but never see any real gain. YMMV.
Also, since the March update will be this week, you may as well wait a few days.....IMHO. GL!
Use whatever version is the most recent. If there isn't a Feb Verizon version that means the Verizon specific network changes have been merged into the main branch.
Happens all the time, there will be separate versions now and then until they get it all merged into one. It has always been that way for the Pixels.
Lakino said:
I'm a bit confused.
I just purchased an unlocked Pixel 7 Pro 256GB from Amazon -- Amazon is seller, NOT 3rd party seller with Amazon Fulfilment. I'm trying to root it now. I've been able to unlock the bootloader already. So I'm attempting to download the latest factory image but I'm quite confused as to which one to download. My current build number is TD1A.220804.009.A2. The A2 suffix seems to indicate that this build that came on this phone is for Telstra (AU) Australian market. My question is why is it on the unlocked model that Amazon USA is selling? But then there's no US image except for T-Mobile/Google Fi. Should I download the Global image or stick with the Telstra AU image?
Very confused.
Click to expand...
Click to collapse
A2 is what I've been using on unlocked same phone from Google play.
Just a heads up, but the global image works on every carrier in the United States. Just stick with the global builds so that some carrier bloatware isn't pulled in during your re-imaging.
So, although there are separate T-Mobile and Verizon factory images - you do not need to use them as the radio images in all of the US builds (and the global build) have the same available bands. The bands that are used are dictated by your SIM or eSIM. This information was provided to me when I had asked a Google rep why there was a T-Mobile factory image (as at one point, there hadn't been separate T-Mobile builds in the past).
Regardless, I have tested this as I have a pSIM (T-Mobile) and an eSIM (Verizon). I only use the global builds and get full network speeds and can connect to the UC and UW towers with both services - no issues whatsoever.
I'm on Verizon. I noticed the best battery life on November. I suspected I may have been because it's the only month since the p7p released that had a VZW-specific release file. I even asked if anyone else could confirm that the differences in radio files between the VZW update and the global could be the reason why many, many people noticed the best battery life on the November update. I asked multiple times to people noting the best battery life during November if they happened to be VZW customers who had chosen this update file. I never have heard an answer or discussion, so I'll ask here again since the topic of discussion is now in the foreground.
Could all the idle drain issues many people discovered since nothing that November update as the best all be VZW users who are now suffering from un-optimized, global radio.imgs in the update . zip? Are past radio files compatible with newer versions? For example, if tomorrow there is no VZW-specific update . zip file could I replace the march radio.img in the .zip with the VZW radio.img from November and then flash_all.bat that modified update .zip to be able to enjoy the optimized VZW radio? What other files are specific to VZW?
Just an FYI, I got an A2 Pixel from Amazon also. It sounds like it's safe to use the global image to root, correct?
bird333 said:
Just an FYI, I got an A2 Pixel for Amazon also. It sounds like it's safe to use the global image to root, correct?
Click to expand...
Click to collapse
For the final time, YES, it is safe to use the global image even if you have an Australian Telstra firmware version on your device even though it was bought from Amazon US...please be finally reassured that it won't break anything and/or be of any issue...
simplepinoi177 said:
For the final time, YES, it is safe to use the global image even if you have an Australian Telstra firmware version on your device even though it was bought from Amazon US...please be finally reassured that it won't break anything and/or be of any issue...
Click to expand...
Click to collapse
Better to be safe, asking questions thrice, than to end up with a bricked paper weight.
Samuel Holland said:
A2 is what I've been using on unlocked same phone from Google play.
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Click to collapse
Thanks for your data point.
NippleSauce said:
Just a heads up, but the global image works on every carrier in the United States. Just stick with the global builds so that some carrier bloatware isn't pulled in during your re-imaging.
Regardless, I have tested this as I have a pSIM (T-Mobile) and an eSIM (Verizon). I only use the global builds and get full network speeds and can connect to the UC and UW towers with both services - no issues whatsoever.
Click to expand...
Click to collapse
Thanks for your feedback.
bird333 said:
Just an FYI, I got an A2 Pixel from Amazon also. It sounds like it's safe to use the global image to root, correct?
Click to expand...
Click to collapse
Thanks for chiming in with your A2 build from Amazon. At least now I know I'm not the only one getting an A2 build from Amazon USA.
simplepinoi177 said:
and it might do OP best to wait until March's images are released as it will in a couple of days...
Click to expand...
Click to collapse
I'm starting to getting antsy waiting. The previous 3 months, they've released an update by the 6th or earlier, but nothing yet on Google site. Come on Google! Release the March 23 update already!
Lakino said:
I'm starting to getting antsy waiting. The previous 3 months, they've released an update by the 6th or earlier, but nothing yet on Google site. Come on Google! Release the March 23 update already!
Click to expand...
Click to collapse
I feel you! This is rather unusual (although it has happened from time to time)...
many in other threads are voicing how anxious they are in waiting too... Google usually aims for the 5th, unless the 5th lands on the weekend (as it was in this case), then it usually aims for the Monday after. What's really crazy is the fact that Samsung has released their March update before Google; Samsung in the past would release months, close to year after Google's update!
We're all

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