System update failed - OnePlus 7 Pro Questions & Answers

Hi all. I haven't been able to update my phone since I bought it last week. It keeps coming up with system update failed I bought the phone from EE in the UK. I was wondering if anyone else was having the same problem?

Are you trying to do an OTA or local upgrade? , is your bootloader unlocked?, what version are you updating to?

I have tried both local and OTA but no joy. I'm trying to update to 9.5.3. I've spoken to ONEPLUS support but they are as useful as an ashtray on a motorbike.

I'm having the exact same issue too. I'm also on EE. Will it be a problem for this update only or all updates going forward?

So I spoke to oneplus support again and this time they gave me a better answer.
As we have the 5G variation of the phone we have to wait for another update as the ones that are getting pushed out now aren't for the 5G variation.
I guess we just have to play the waiting game!

Ahh ok. Thanks for the help mate. Saves me panicking thinking that I have to take my phone back ?? I'll just sit and wait now ?

I have the 5g model from ee and had an update when I first set the phone up.
I am on 9. 5.3
Just waiting for the big update with all the improvements .
I gather the .7 one that's about is just for the standard pro?

Really? I'm still on 9.5.1 and I'm unable to update to 9.5.3. Something weird going on!

Related

Portico Update in Germany

Hello all,
I dont know how many people are here from Germany and have the Lumia820, but I will inform you that in Germany the rollout for the Portico Update for our devices has started!
I installed it yesterday on my TMobile device by OTA, it took round about half an hour to Update my device. Everything works fine!
Now I have the version 1232.5951.1249.1004 installed.
The main problem which I think is now solved, was that people have problems to hear me during a phone call.
I tested it yesterday and it seems now that the Update solved it, because people can now hear me clear! Very good.
Other improvment is, that you can allow now WLAN is activ under Lockscreen. Other things I didn't noticed.
Maybe the information is important for someone.
Greets
Update available in The Netherlands also (Vodafone)
Yes, my 820 came from Germany (sim unlocked) and yesterday I update my phone to Portico.
Rom cook
use NCS to update
portico
DaZ-Jiao said:
use NCS to update
Click to expand...
Click to collapse
I still only have 1232.5951.1249.1002 Why??
Germany NRW

Verizon version in the Netherlands

I bought a Pixel 2 black at bestbuy an brought it back to the Netherlands where i live. I out in my t-mobile sim al works great. Accept i was woundering if i would get OTA updates? It has the securtity patch of September.
In the Verizon forum they say it makes no differance. But you buy a Pixel for the fast updates but it's 2 month behind
https://community.verizonwireless.com/thread/940020
Thanks
Erik1805 said:
I bought a Pixel 2 black at bestbuy an brought it back to the Netherlands where i live. I out in my t-mobile sim al works great. Accept i was woundering if i would get OTA updates? It has the securtity patch of September.
In the Verizon forum they say it makes no differance. But you buy a Pixel for the fast updates but it's 2 month behind
https://community.verizonwireless.com/thread/940020
Thanks
Click to expand...
Click to collapse
You won't get OTA updates, I was in the same boat as you. Verizon even says you need an active Verizon sim card installed to receive the updates on their Pixel 2 web page for update info. I have the Verizon Pixel 2 with a Vodafone sim card in the EU. The only way you'll get updates is to download the OTA file yourself (you can get it from Google) and use ADB. I'm up to date now and there were no issues doing it that way.
IDroidThere4Iam said:
You won't get OTA updates, I was in the same boat as you. Verizon even says you need an active Verizon sim card installed to receive the updates on their Pixel 2 web page for update info. I have the Verizon Pixel 2 with a Vodafone sim card in the EU. The only way you'll get updates is to download the OTA file yourself (you can get it from Google) and use ADB. I'm up to date now and there were no issues doing it that way.
Click to expand...
Click to collapse
I know. Flashed the OTA file with ADB. No problems . As long as Google keeps posting the OTA files ?
Erik1805 said:
I know. Flashed the OTA file with ADB. No problems . As long as Google keeps posting the OTA files
Click to expand...
Click to collapse
Yeah, sorry, when I replied to this message I dind't realize you had posted the other one as well. I'm hoping they keep the OTA's online too. Fingers crossed!
Now that you are mentioning this. Maybe these Verizon stuff is the whole reason they started uploading OTAs first.
Sent from my Pixel 2
Hi guys - currently it's not possible to get the pixel 2 in Ireland. I am going to New York and was thinking of buying the device straight from the Verizon store. From everything i've heard, it will work fine in the EU, also i'll save a little on the exchange rate (it comes in at around €700).
The updates thing is a major downside though - it's a good few months now since the last post on this - just wondering if anybody has had trouble downloading the updates directly from google?
PeterFitz said:
Hi guys - currently it's not possible to get the pixel 2 in Ireland. I am going to New York and was thinking of buying the device straight from the Verizon store. From everything i've heard, it will work fine in the EU, also i'll save a little on the exchange rate (it comes in at around €700).
The updates thing is a major downside though - it's a good few months now since the last post on this - just wondering if anybody has had trouble downloading the updates directly from google?
Click to expand...
Click to collapse
No trouble in downloading the OTA file and flashing it. (Pixel 2)
Thanks for coming back Erik. So, next question, how do I do that? :laugh: As a relative newbie, do this, is there much to it?
PeterFitz said:
Thanks for coming back Erik. So, next question, how do I do that? :laugh: As a relative newbie, do this, is there much to it?
Click to expand...
Click to collapse
Here you find all the info and the OTA files
https://developers.google.com/android/ota
Great, thanks again Erik.
Last question, is there much Verizon bloatware on the device?
PeterFitz said:
Great, thanks again Erik.
Last question, is there much Verizon bloatware on the device?
Click to expand...
Click to collapse
On mine none, using it in the Netherlands with T-mobile
Erik1805 said:
On mine none, using it in the Netherlands with T-mobile
Click to expand...
Click to collapse
Hi all, just to say I bought the Google Pixel XL 2 (64GB) in a New York Verizon Store (came to about €790).
It's working fine in Ireland with no problem and seems to be getting the updates also.

Have any UK owners of EE sold M5's, received an update to Pie?

I bought a second hand, originally EE sold. M5 10.8 with LTE a month ago.
Happy with the product except for two things
For some reason EE have blocked and removed the phone functionality, even though they left SMS messaging....
I have tried to update the tablet to Pie by
Tablet....Settings...Update
Hisuite connection and update through the application
Both the above via VPN to multiple European countries
No joy, so I was wondering, has ANYONE in the UK with an EE sourced M5 received an update or is this one of those highly irritating, blocked by vendor IMEI number problems that won't be resolved until EE extract the digit from whichever dank orifice it is currently stuck in......
Nothing on mine either, been checking for months
As an update, I reached out to Huawei UK support (08000 0886700), explained my situation and I was informed that, after I gave them all my tablet details, I should expect an update within the next 1-2 weeks..... One waits with bated breath...….
Never ever buy network devices. You only have yourself to blame.
everalm said:
As an update, I reached out to Huawei UK support (08000 0886700), explained my situation and I was informed that, after I gave them all my tablet details, I should expect an update within the next 1-2 weeks..... One waits with bated breath...….
Click to expand...
Click to collapse
Me too 4 weeks ago wonder if it was unlocked and network changed if it would update then?
Checked my MediaPad M5 on EE today and was very excited to see that an update was available. My excitement soon waned when i saw that it was just a security patch update and not an upgrade to Android and EMUI 9
Still it's the first security update since September 2018 and it's now up to August 2019, so at least it's had something come through.
CMR-AL09
Now on: 8.0.0.203 (C440)
You mean a downgrade to Pie. It's rubbish on the M5.
AnthonyParryUK said:
Checked my MediaPad M5 on EE today and was very excited to see that an update was available. My excitement soon waned when i saw that it was just a security patch update and not an upgrade to Android and EMUI 9
Still it's the first security update since September 2018 and it's now up to August 2019, so at least it's had something come through.
CMR-AL09
Now on: 8.0.0.203 (C440)
Click to expand...
Click to collapse
Have you had any other updates since ?
matthieumaindrou said:
Have you had any other updates since ?
Click to expand...
Click to collapse
I'll be honest, not long after getting that update I got rid of the tablet and got a HP Envy Windows on Arm tablet instead :crying:

T Mobile OP7

Good evening. I’m trying to update my brand new phone I received today so I can switch away from my iPhone. I got 3 updates in and that was it. It will not detect any update past March. I cleared cache and do not have any apps installed other than what came in the phone. Does doing a full wipe help in this situation?
dooku77 said:
Good evening. I’m trying to update my brand new phone I received today so I can switch away from my iPhone. I got 3 updates in and that was it. It will not detect any update past March. I cleared cache and do not have any apps installed other than what came in the phone. Does doing a full wipe help in this situation?
Click to expand...
Click to collapse
Have you checked to see what the latest update from T-Mobile is? I'm on a T-Mobile 7pro as well but use the international rom. I think the T-Mobile updates may be a month or two behind.
The_Keeper86 said:
Have you checked to see what the latest update from T-Mobile is? I'm on a T-Mobile 7pro as well but use the international rom. I think the T-Mobile updates may be a month or two behind.
Click to expand...
Click to collapse
I checked their website last night, it shows they’re on the May update.
T-mobile has been having network issues for couple days so maybe wait little bit.
T-Mobile will always be behind, this is one of the main reasons for converting to International (Stable or Beta).

Software Updates Provider Check?

When I turned on my Galaxy S10e without the SIM to set it up, it received the August 1st security update. One of our other S10e on Tmobile (but in use without a SIM) already received the One UI 2.5 update back when it was released at the beginning of Oct. Somehow, this phone has not received it yet. How do I know my phone is configured correctly to receive OTA from Tmobile? And how would one check if their phone is getting OTAs from Samsung or their carrier?
When I look here, it doesn't specifically list the One UI 2.5 update, but, like I said, one of our Tmobile phones got the update.
https://www.t-mobile.com/support/de...axy-s10e/software-updates-samsung-galaxy-s10e
~Nismo said:
When I turned on my Galaxy S10e without the SIM to set it up, it received the August 1st security update. One of our other S10e on Tmobile (but in use without a SIM) already received the One UI 2.5 update back when it was released at the beginning of Oct. Somehow, this phone has not received it yet. How do I know my phone is configured correctly to receive OTA from Tmobile? And how would one check if their phone is getting OTAs from Samsung or their carrier?
When I look here, it doesn't specifically list the One UI 2.5 update, but, like I said, one of our Tmobile phones got the update.
https://www.t-mobile.com/support/de...axy-s10e/software-updates-samsung-galaxy-s10e
Click to expand...
Click to collapse
You can use Odin and frijA or samfrew to get the latest firmware. And flash it manually. If they Are byod sometimes they can be finicky on updates

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