Question Phone struck in Qualcomm HS-USB QDLoader 9008 mode, bricked - Xiaomi Poco X3 Pro

After update the phone is stuck in QDLoader mode. Phone doesn;'t turn on but if connected to laptop/PC, shows this in device manager

Go to a service center. Especially if it was an MIUI update

How did you trigger that usb mode? I already tried shorting EDL test points still no luck. I need that so i can rebuild my device.

imperial_bloke said:
How did you trigger that usb mode? I already tried shorting EDL test points still no luck. I need that so i can rebuild my device.
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Click to collapse
Up and down vol buttons

zalnaR said:
Up and down vol buttons
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Click to collapse
Thank you for the response, however tried this one still nothing. Going to bring this at a service centre. I suspected the same thing as every unit does.

imperial_bloke said:
Thank you for the response, however tried this one still nothing. Going to bring this at a service centre. I suspected the same thing as every unit does.
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Click to collapse
If it doesnt boot to edl automatically that phone is aleardy paper weight. You will need to replace the whole motherboard as the SOC is probably ded.

zalnaR said:
If it doesnt boot to edl automatically that phone is aleardy paper weight. You will need to replace the whole motherboard as the SOC is probably ded.
Click to expand...
Click to collapse
Just an update:
Still did not boot, after long hours lol. what I did was reworked/reballed the cpu and ram replaced thermal pads. And now it came alive. Got back to a lower watt charging brick. My warranty ended long time ago and service centre says mobo needs to be replaced and the cost would be like a second hand device the whole of it.

imperial_bloke said:
Just an update:
Still did not boot, after long hours lol. what I did was reworked/reballed the cpu and ram replaced thermal pads. And now it came alive. Got back to a lower watt charging brick. My warranty ended long time ago and service centre says mobo needs to be replaced and the cost would be like a second hand device the whole of it.
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Click to collapse
i not understand , is dead or is live?

thelast_star said:
After update the phone is stuck in QDLoader mode. Phone doesn;'t turn on but if connected to laptop/PC, shows this in device manager
Click to expand...
Click to collapse
I had this same problem and after many attempts I found the solution and turned on the device. If you did not succeed in solving your problem so far, tell me

i have same problem.....i watch video on youtube and the phone close....don't start...not fastboot....not recovery...any solution....??

Related

Phone would randomly shut off or freeze and last week it stopped charging/bricked?

Sorry for the weird title but I went on a road trip up the coast of australia and 5 days in my phone just turned off at about 30% battery and wouldn't charge, no charge icon or anything. Before this it had been turning off or freezing randomly. It was rooted with CM, I took it to this guy in a small town who did phone repairs, indian, and he knew a bit about rooting and stuff, he put the battery onto a volt meter (is that what it's called?) and said there's enough juice that it should be showing that it's charging on the screen or start so he reckons it's bricked. Then he said he doesn't have the tools for un bricking (I thought once a phone is bricked it's ****ed though? and also I thought bricking happens during flashing of roms or kernels and not just during use?)
The only theory I can think of is that I was using a 2.1amp car charger, what do you guys think?
Thanks
lopuandroid said:
Sorry for the weird title but I went on a road trip up the coast of australia and 5 days in my phone just turned off at about 30% battery and wouldn't charge, no charge icon or anything. Before this it had been turning off or freezing randomly. It was rooted with CM, I took it to this guy in a small town who did phone repairs, indian, and he knew a bit about rooting and stuff, he put the battery onto a volt meter (is that what it's called?) and said there's enough juice that it should be showing that it's charging on the screen or start so he reckons it's bricked. Then he said he doesn't have the tools for un bricking (I thought once a phone is bricked it's ****ed though? and also I thought bricking happens during flashing of roms or kernels and not just during use?)
The only theory I can think of is that I was using a 2.1amp car charger, what do you guys think?
Thanks
Click to expand...
Click to collapse
It depends on your definition of "brick".
If you mean it doesn't boot up after flashing something, that is simply a "non-boot" or "bootloop".
If it does not power up at all, charge, or get to the boot phase, then that is likely a "brick".
Does it show up at all when you plug it into a computer via USB? Does any new device show up in Device Manager? (e.g. Qualcomm HS-USB QDLoader 9008, QHSUSB_BULK) Also make sure your drivers are correctly installed.
Elluel said:
It depends on your definition of "brick".
If you mean it doesn't boot up after flashing something, that is simply a "non-boot" or "bootloop".
If it does not power up at all, charge, or get to the boot phase, then that is likely a "brick".
Does it show up at all when you plug it into a computer via USB? Does any new device show up in Device Manager? (e.g. Qualcomm HS-USB QDLoader 9008, QHSUSB_BULK) Also make sure your drivers are correctly installed.
Click to expand...
Click to collapse
yeah it doesn't power up, charge or get to the boot phase I just thought it's weird that it didn't happen while doing something like flashing a kernel, I was just using hangouts. And no it hasn't come up when I plug it into the computer.
Thanks for the info, I guess it's bricked :/ could you offer any explanation as to why? Does it just happen?
How's the logic board, fried?
lopuandroid said:
yeah it doesn't power up, charge or get to the boot phase I just thought it's weird that it didn't happen while doing something like flashing a kernel, I was just using hangouts. And no it hasn't come up when I plug it into the computer.
Thanks for the info, I guess it's bricked :/ could you offer any explanation as to why? Does it just happen?
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Click to collapse
The most important queston was not answered. When you connect the phone to your PC do you see any new device appear in device manager? Like Qualcomm hs-usb qdloader 9008 or LGE androidnet... under the Ports title or qhsusb_bulk under the other devices title. If you dont see any of those or any other device upon connecting then it is true brick.
The exact same thing happened to me last week!
at first it would show the blinking red light when charging but now not even, though it sometimes gets hot.
it does not show up on the device manager.
bitdomo said:
The most important queston was not answered. When you connect the phone to your PC do you see any new device appear in device manager? Like Qualcomm hs-usb qdloader 9008 or LGE androidnet... under the Ports title or qhsusb_bulk under the other devices title. If you dont see any of those or any other device upon connecting then it is true brick.
Click to expand...
Click to collapse
Sorry I thought you meant if it comes up in devices and printers... Sorry haha, but no nothing comes up :/ it had a loose usb port and I haven't touched it in 2 weeks so I don't even know if it's charging or charged enough to come up or if it just doesn't come up, I'll let it charge for a good day or so but thanks, is there anything else I can do? replace the battery? I really loved it, I was in the middle of nowhere when it happened so I got an lg g3 and tbh, I don't like it haha
feeeeeeeeeeeee said:
The exact same thing happened to me last week!
at first it would show the blinking red light when charging but now not even, though it sometimes gets hot.
it does not show up on the device manager.
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Click to collapse
What were you doing when it happened?? sucks
lopuandroid said:
Sorry I thought you meant if it comes up in devices and printers... Sorry haha, but no nothing comes up :/ it had a loose usb port and I haven't touched it in 2 weeks so I don't even know if it's charging or charged enough to come up or if it just doesn't come up, I'll let it charge for a good day or so but thanks, is there anything else I can do? replace the battery? I really loved it, I was in the middle of nowhere when it happened so I got an lg g3 and tbh, I don't like it haha
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Click to collapse
Well at this point it can be just a broken usb port on the phone or the whole motherboard is just a trash. You should see a new device appearing even wihtout having a battery.
dicecuber said:
How's the logic board, fried?
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Click to collapse
I don't think so, opened it up looks all good, I would post a picture except I can't use my camera on my lg g3 at 5% even when it's plugged in! ..
bitdomo said:
Well at this point it can be just a broken usb port on the phone or the whole motherboard is just a trash. You should see a new device appearing even wihtout having a battery.
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Click to collapse
oh really? hmm well what troubleshooting can I do? any cheap parts I could order to replace?
lopuandroid said:
What were you doing when it happened?? sucks
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Click to collapse
i was watching a video and the feed cut out because wifi disconnected and refused to reconnect, stuck "turning on". The phone was a bit hotter than usual but not alarmingly so. l
eft it charging overnight and in the morning it was completely off and wouldnt turn on again.

Dead Nexus 5?

I just got this very neatly used 32GB Nexus 5 and on arrival yesterday afternoon it worked well except for the reboot problem the seller indicated. I flashed stock all over and rooted and installed ElementalX kernel for tap to wake and everything was going well, until last night when it just up and died on me. I thought maybe the battery was drained and I plugged it on the charger. It wasn't charging so I left it overnight. On waking up the phone is still dead. Doesn't charge, doesn't boot, nothing. I've opened it up, disassembled it to check all the parts, and everything looks fine. I also tested the battery by touching the tip of my tongue to the connector and I got the normal tingy feeling indicating the battery still has juice in it. I also checked the two LDIs and they are all still white; no water damage. I'm just at my wit's end now and considering getting another motherboard if that would fix it, but I just want to ask if there is any hope through any kind of fix before I commit to getting a new motherboard.
It might be that ?
http://forum.xda-developers.com/google-nexus-5/help/battery-issue-charge-cold-t3100267
Quentincc said:
It might be that ?
http://forum.xda-developers.com/google-nexus-5/help/battery-issue-charge-cold-t3100267
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Click to collapse
Thanks for your response but my phone is not even booting up at all. It's just dead. Not booting, not charging, nothing. Thanks again.
IF you press power and the volume buttons and connect it to computer, did you have in device manager something?
If it was something like QHSUSB ... you can try that (it use and LG debuging software who reflash the nexus all at stock like in the factory) : http://forum.xda-developers.com/goo...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301
If not it was possible that the EMMC is dead
I hope i have help you
Quentincc said:
IF you press power and the volume buttons and connect it to computer, did you have in device manager something?
If it was something like QHSUSB ... you can try that (it use and LG debuging software who reflash the nexus all at stock like in the factory) : http://forum.xda-developers.com/goo...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301
If not it was possible that the EMMC is dead
I hope i have help you
Click to expand...
Click to collapse
I tried that but nothing comes up in Device Manager at all. The computer does not detect the phone in any way at all too. I think the motherboard is dead. I ordered another working Nexus 5 with a broken screen on ebay to use and swap out the motherboard.
Thanks for your replies. I appreciate it.

Is my phone dead after falling on the floor, need confirmation.

Hey guys,
After two years of constant care, it happened... the drop of death.
A perfect hit on the floor, screen first, perfectly parralel to the stone floor, with the neat "Poc!" sound... :crying:
My phone now does not turns on. Does not vibrate when I plug it and the computer does not detect it.
That's a perfect brick.
I disassembled it and re-assembled, in case of there was a loose piece or cable, but without success.
Is there any chance that it's only the screen, or is it, as I suspect, the end of my beloved OPO?
Thanks for your advice.
Anghirrim said:
Hey guys,
After two years of constant care, it happened... the drop of death.
A perfect hit on the floor, screen first, perfectly parralel to the stone floor, with the neat "Poc!" sound... :crying:
My phone now does not turns on. Does not vibrate when I plug it and the computer does not detect it.
That's a perfect brick.
Click to expand...
Click to collapse
What was the state of the device before it fell?
Mr.Ak said:
What was the state of the device before it fell?
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Click to collapse
Perfectly good.
Anghirrim said:
Perfectly good.
Click to expand...
Click to collapse
Anyways,I'd recommend you to get it checked from a professional repair shop.There're chances that you might only need display to fix your device.
Mr.Ak said:
Anyways,I'd recommend you to get it checked from a professional repair shop.There're chances that you might only need display to fix your device.
Click to expand...
Click to collapse
Yep, will do.
Mr.Ak said:
Anyways,I'd recommend you to get it checked from a professional repair shop.There're chances that you might only need display to fix your device.
Click to expand...
Click to collapse
Well well well.... small update.
The phone is finally partially alive.
I just tested to plug it without the battery in and.... I had the small vibration and OnePlus boot logo. But of course, as no battery, the screen turns black right after.
But.....
If i plug the battery in, the phone will turn on (I did not say Android booted ).
But only if:
- I plugged once without battery, then unplug
- I put the battery back in place
- Then I re-plug the USB cable
Following this, I can:
- Enter TWRP (fully functional, I can backup my rom, wipe caches, etc... and all the buttons I tested were OK, touchscreen seems fine) / (Vol down + plug)
- Within TWRP, ADB sees my phone as an unauthorized device.
But I can't:
- Enter Fastboot mode (Vol Up + plug)
- Boot the phone up:
- Even within TWRP, reboot does not work
- As long as the battery is in, if I power off the phone, it won't turn on again until I remove the battery and do the first plug trick first.
So there is hope!!
Can it be the battery?
If I am on TWRP (with both USB cable and battery plugged) and unplug the USB, the screen stays on, but becomes unresponsive and only removing the battery can turn the phone off.
Or is the phone somehow bricked on a software standpoint? And can be unbricked?
Side note, when I first plugged the phone and it turned on, on the Computer, it installed a driver called "Care Suite Emergency Connectivity"
Anghirrim said:
Well well well.... small update.
The phone is finally partially alive.
Click to expand...
Click to collapse
Replaced display?
Mr.Ak said:
Replaced display?
Click to expand...
Click to collapse
No, just tried out without battery. I did but that's tricky. Once you remove the battery, you really need to push the power button first before plugging in the cable, seems the mother board needs to discharged in some way first.
I called a repair shop, the battery might be faulty and put the mobo in security mode... But as I can't access fastboot mode, they said it could be a part of the phone's ROM which is damaged.
Any way to use adb through TWRP to try to dump all partitions to see if any of them are damaged?
Anghirrim said:
I called a repair shop, the battery might be faulty and put the mobo in security mode... But as I can't access fastboot mode, they said it could be a part of the phone's ROM which is damaged.
Click to expand...
Click to collapse
So,you're trying to say display works fine atm? After such a drastic fall?
Mr.Ak said:
So,you're trying to say display works fine atm? After such a drastic fall?
Click to expand...
Click to collapse
Display works perfectly fine at least under TWRP.
The problem is somewhere else, maybe on battery or ROM (not the OS)
Anghirrim said:
Display works perfectly fine at least under TWRP.
The problem is somewhere else, maybe on battery or ROM (not the OS)
Click to expand...
Click to collapse
Could be battery.
Mr.Ak said:
Could be battery.
Click to expand...
Click to collapse
Quick update.
There must be a problem with the mobo.
I ordered a new battery that arrived today.
With the new battery, the phone boots up Android, but after some time, it freezes completely.
If it does not freeze and if I try to power it off or reboot, it just shuts down and will never reboot unless I do the battery trick again (remove and put back in place).
SIM is recognized but I don't have network.
I did not manage to get a GPS fix.
Fastboot works, I flashed the stock LOS 13.1 image. But it did not change to the freezing behaviour, and even under fastboot, a "fastboot reboot" just powers off the phone.
That's frustrating!!!
I think it's dead for good. The only reason I see for such a strange behaviour is a shortcut somewhere on the MOBO, maybe a damaged soldering.
Anghirrim said:
Quick update.
There must be a problem with the mobo.
I ordered a new battery that arrived today.
With the new battery, the phone boots up Android, but after some time, it freezes completely.
If it does not freeze and if I try to power it off or reboot, it just shuts down and will never reboot unless I do the battery trick again (remove and put back in place).
SIM is recognized but I don't have network.
I did not manage to get a GPS fix.
Fastboot works, I flashed the stock LOS 13.1 image. But it did not change to the freezing behaviour, and even under fastboot, a "fastboot reboot" just powers off the phone.
That's frustrating!!!
I think it's dead for good. The only reason I see for such a strange behaviour is a shortcut somewhere on the MOBO, maybe a damaged soldering.
Click to expand...
Click to collapse
Hmm,could be the pcb itself then.Did you get your device check from a professional repair shop?
Mr.Ak said:
Hmm,could be the pcb itself then.Did you get your device check from a professional repair shop?
Click to expand...
Click to collapse
No, but I discussed with two of them on the phone.
Considering the price of the phone, it's not worst anymore to repair PCB if it can be.
I will go for a Oneplus 3 I think. There is an auction ending on eBay soon and it's still at 170€... And with the 5T coming out, there will be a lot of other good options in the coming weeks.
I have the Oneplus 3 now... Thanks @Mr.Ak and see you guys!!

U11 completely dead after OTA update

I've got an unlocked 128GB dual-sim HTC U11 (marking on the back says 2PZC300 U-3u), bought in Taiwan last year but I'm currently using it in Sweden (Europe). Haven't had any major problems up until now, except for some touch screen issues.
This morning I for some reason navigated into the update section of the settings menu, and saw that there was a new update available (I believe it was 2.42.617.1, containing the December Android security updates and "system enhancements"). My phone was not connected to the charger at the time but close to 100% charged and had Wi-Fi access. I downloaded the update and chose to install it. I haven't had any battery issues and it didn't prompt me to plug the phone into a power source.
It proceeded to start the update, but somewhere around 64% it seemed to get stuck for a while, slowly moving to 65% or so after a few minutes. I then left the phone for a while and took a shower. When I came out of the shower the screen was completely black. I left it for a while, but nothing happened. I then tried to long press the power button, but it was still dead.
Now it seems to be completely bricked. Power button does nothing. Volume down plus power button for 2 mins does nothing. Plugging it into the charger does nothing. When I connect it to my Win10 PC using the USB cord it does show up as "COM3" and the driver is "Qualcomm HS-USB QDLoader 9008 (COM3)". It is not recognized by HTC Sync Manager. Feels like I'm in deep ****... And I haven't in any way rooted it or installed anything custom. I'm so disappointed that something like this can even happen.
If anyone here has any ideas I'd be eternally grateful... I'm hoping I won't have to send it in, since that probably means I'll be without the phone for a month or something and probably lose all the data on it (some photos which have not been backed up)... And I'm not even sure if I can send it in here in Sweden. Since it was bought in Taiwan I guess I might have to send it back there.
TrialsOfTime said:
I've got an unlocked 128GB dual-sim HTC U11 (marking on the back says 2PZC300 U-3u), bought in Taiwan last year but I'm currently using it in Sweden (Europe). Haven't had any major problems up until now, except for some touch screen issues.
This morning I for some reason navigated into the update section of the settings menu, and saw that there was a new update available (I believe it was 2.42.617.1, containing the December Android security updates and "system enhancements"). My phone was not connected to the charger at the time but close to 100% charged and had Wi-Fi access. I downloaded the update and chose to install it. I haven't had any battery issues and it didn't prompt me to plug the phone into a power source.
It proceeded to start the update, but somewhere around 64% it seemed to get stuck for a while, slowly moving to 65% or so after a few minutes. I then left the phone for a while and took a shower. When I came out of the shower the screen was completely black. I left it for a while, but nothing happened. I then tried to long press the power button, but it was still dead.
Now it seems to be completely bricked. Power button does nothing. Volume down plus power button for 2 mins does nothing. Plugging it into the charger does nothing. When I connect it to my Win10 PC using the USB cord it does show up as "COM3" and the driver is "Qualcomm HS-USB QDLoader 9008 (COM3)". It is not recognized by HTC Sync Manager. Feels like I'm in deep ****... And I haven't in any way rooted it or installed anything custom. I'm so disappointed that something like this can even happen.
If anyone here has any ideas I'd be eternally grateful... I'm hoping I won't have to send it in, since that probably means I'll be without the phone for a month or something and probably lose all the data on it (some photos which have not been backed up)... And I'm not even sure if I can send it in here in Sweden. Since it was bought in Taiwan I guess I might have to send it back there.
Click to expand...
Click to collapse
I would try removing sim and sd card ( if there is one) and then try power and power and volume down combo. Just my 2 cents. Good luck.
hammered58 said:
I would try removing sim and sd card ( if there is one) and then try power and power and volume down combo. Just my 2 cents. Good luck.
Click to expand...
Click to collapse
Thanks for your reply. I just tried removing the SIM card (don't have an SD card) and then attempting to start it normally and attempting to start with power and volume down. Unfortunately no change And it still behaves in the exact same way when connected to the PC (shows up as COM3)... Feels like it's really bricked I'm so shocked to be honest, that a regular OTA update can completely brick the device like this Maybe I'll have to send it in after all.
try to google search Qualcomm HS-USB QDLoader 9008 no tools to flash it
if it in warranty send it to htc
seem to hardbrick
me ever happend in lg optimus gk korea
i am flashing firmware but not finish i took usb cable out...can power on but when connrct to pc it show Qualcomm HS-USB QDLoader 9008 same you
try to download driver Qualcomm HS-USB QDLoader 9008 and flash it not work
last... i sale it for parts
centrino3 said:
try to google search Qualcomm HS-USB QDLoader 9008 no tools to flash it
if it in warranty send it to htc
seem to hardbrick
me ever happend in lg optimus gk korea
i am flashing firmware but not finish i took usb cable out...can power on but when connrct to pc it show Qualcomm HS-USB QDLoader 9008 same you
try to download driver Qualcomm HS-USB QDLoader 9008 and flash it not work
last... i sale it for parts
Click to expand...
Click to collapse
Hi Centrino! Thanks for your reply. Yep, I guess I'll have to send it in. I did try to google a bit and that was the feeling I got as well, that it really is hardbricked and very hard to fix. I wonder if I just happened to hit some very unfortunate circumstances to have this happen or if it's some more widespread bug... Guess we'll see if anyone else sees the same thing during the coming days.
TrialsOfTime said:
Thanks for your reply. I just tried removing the SIM card (don't have an SD card) and then attempting to start it normally and attempting to start with power and volume down. Unfortunately no change And it still behaves in the exact same way when connected to the PC (shows up as COM3)... Feels like it's really bricked I'm so shocked to be honest, that a regular OTA update can completely brick the device like this Maybe I'll have to send it in after all.[/QUOT
I found this on the HTC website regarding different key combos, may be worth a shot if you have not tried already,
Click to expand...
Click to collapse
hammered58 said:
TrialsOfTime said:
Thanks for your reply. I just tried removing the SIM card (don't have an SD card) and then attempting to start it normally and attempting to start with power and volume down. Unfortunately no change And it still behaves in the exact same way when connected to the PC (shows up as COM3)... Feels like it's really bricked I'm so shocked to be honest, that a regular OTA update can completely brick the device like this Maybe I'll have to send it in after all.[/QUOT
I found this on the HTC website regarding different key combos, may be worth a shot if you have not tried already,
Click to expand...
Click to collapse
Thanks a lot Hammered. I did try those combos, unfortunately to no avail I think I'm really SOL.
Click to expand...
Click to collapse
Maybe connect ur phone to a pc and leave it for few hours.
gm007 said:
Maybe connect ur phone to a pc and leave it for few hours.
Click to expand...
Click to collapse
Thanks, I'll give it a try... I've pretty much given up though Think I'll have to send it in.
So now how it is?
I have u11 dual sim, last night i had update ota so it 100% done and restart but not on sceen, i try soft reset but it only vibrares and silent , my battery 100%
I think ota form htc have problem .
Do you have any idea ?
bitmat said:
I have u11 dual sim, last night i had update ota so it 100% done and restart but not on sceen, i try soft reset but it only vibrares and silent , my battery 100%
I think ota form htc have problem .
Do you have any idea ?
Click to expand...
Click to collapse
I had to send the phone to HTC for a motherboard replacement.
What does it say when you plug your phone into the computer with the USB cable? Do you see it as COM3 and Qualcomm HS-USB QDLoader 9008? If you do, you might've encountered the same problem I had
TrialsOfTime said:
I had to send the phone to HTC for a motherboard replacement.
What does it say when you plug your phone into the computer with the USB cable? Do you see it as COM3 and Qualcomm HS-USB QDLoader 9008? If you do, you might've encountered the same problem I had
Click to expand...
Click to collapse
Was the repair covered by the HTC warranty? If not, what was the cost of the repair? Did HTC say what caused the issue? How long did it take to get the repair done? Sorry about all the questions but I had to send my U11 in to the HTC service center here in the US and I wanted to understand the cost and turnaround time. Thanks.
mauiblue said:
Was the repair covered by the HTC warranty? If not, what was the cost of the repair? Did HTC say what caused the issue? How long did it take to get the repair done? Sorry about all the questions but I had to send my U11 in to the HTC service center here in the US and I wanted to understand the cost and turnaround time. Thanks.
Click to expand...
Click to collapse
Yep, I'm in Sweden and they didn't charge me anything even though the phone was bought in Taiwan. They did not say what caused the issue, just repaired it and sent it back. Unfortunately I lost all my data. It took a little bit more than a week. The repair center in Europe is located in Poland so I sent it to a Swedish "agent" and they sent it to Poland, considering that the turn-around time was very good.
TrialsOfTime said:
Yep, I'm in Sweden and they didn't charge me anything even though the phone was bought in Taiwan. They did not say what caused the issue, just repaired it and sent it back. Unfortunately I lost all my data. It took a little bit more than a week. The repair center in Europe is located in Poland so I sent it to a Swedish "agent" and they sent it to Poland, considering that the turn-around time was very good.
Click to expand...
Click to collapse
Thanks for replying.
Wow! Seems like EU HTC customer service and repair center is much more considerate and positive experience than the US counterpart. It's a damn shame. Maybe HTC isn't as big a company in the US and not as popular in the US than it is in China and Asia and even the EU.
Sent from my HTC6545LVW using Tapatalk
Taiwanese and USA devices have a one time "oops" warranty where you can have your phone fixed once no matter the problem at any time during its life. Europe doesn't get such luxuries.
shivadow said:
Taiwanese and USA devices have a one time "oops" warranty where you can have your phone fixed once no matter the problem at any time during its life. Europe doesn't get such luxuries.
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Click to collapse
I did a quick search on the HTC "Uh Oh" warranty and the U11 is not covered. Oh well.
I am still holding out that the fix for my U11 will not be too complicated and that HTC will have pity for me. Ha! Next week will be 3 weeks since the phone was admitted into the repair center queue. In the meantime I have my new HTC U12+ and I've been using it for the last three days now. I've not toyed with the U12+ and will be keeping stock for now.
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ASUS may have just bricked my wifes phone. Stuck on ASUS boot screen EDIT: NOW DEAD

I woke up around 1am tonight to a glow from my wifes Zenfone 6. Wondering why I looked at her screen to find the ASUS logo glowing fully bright like It does upon start up.
Thinking this is odd I tried rebooting it but every single button is unresponsive. I tried holding the power button down for around 30 secs, nothing.
My wife wakes up wondering what I'm doing then tells me her phone updated around 11am that day.
So it appears the ASUS pushed update has potentially stuffed her phone?
Her phone is a totally stock ASUS Zenfone 6.
Ideas on fixing? What has happened?
Cheers.
Homer
EDIT: Now DEAD
Did you try power + vol up + vol down for about 30secs?
papete said:
Did you try power + vol up + vol down for about 30secs?
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Click to collapse
Yes.
I waited for the battery to die and after charging the phone powered up. It lasted 12 hours before suddenly shutting itself down when the wife was changing settings to pull the time from the network.
Now dead as a brick. Charge light no longer lights. Totally unresponsive. No amount of power button/volume button combination or time will do anything to make it work again.
Pretty pissed off as it's 1 year and 16 days old and has already been sent back to ASUS to have the charge port fixed after it stopped working.
I do not know what to do now except push for a repair under warranty.
As a last resort you could try this guide: https://forum.xda-developers.com/zenfone-6-2019/how-to/guide-unbricking-zs630kl-t3998767
If that does not work I guess warranty would be the only option left.
Thanks for the link. Unfortunately the phone is totally unresponsive so I have no idea how steps involving any sort of power up can work.
PC also doesn't recognize the phone when plugged in to the USB port.
Could the USB power board have failed again?
If pc can't recognize the phone, you ran out of options. Anyway check device manager on windows just to be sure that it is not recognized as Qualcomm HS-USB QDLoader 9008" device at your Windows devices'. The proper guide to try to fix your state is this one: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
papete said:
If pc can't recognize the phone, you ran out of options. Anyway check device manager on windows just to be sure that it is not recognized as Qualcomm HS-USB QDLoader 9008" device at your Windows devices'. The proper guide to try to fix your state is this one: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
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Click to collapse
Nope nothing showing. Completely stuffed which is why I'm wondering if it's actually the USB power board again or if it's the main motherboard.
homerlovesbeer said:
Nope nothing showing. Completely stuffed which is why I'm wondering if it's actually the USB power board again or if it's the main motherboard.
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Click to collapse
https://www.androidpolice.com/2019/...-crashes-asus-blames-motherboard-malfunction/
give update brother ?
Ishan303 said:
https://www.androidpolice.com/2019/...-crashes-asus-blames-motherboard-malfunction/
give update brother ?
Click to expand...
Click to collapse
Can't do it if dead brother....
homerlovesbeer said:
I woke up around 1am tonight to a glow from my wifes Zenfone 6. Wondering why I looked at her screen to find the ASUS logo glowing fully bright like It does upon start up.
Thinking this is odd I tried rebooting it but every single button is unresponsive. I tried holding the power button down for around 30 secs, nothing.
My wife wakes up wondering what I'm doing then tells me her phone updated around 11am that day.
So it appears the ASUS pushed update has potentially stuffed her phone?
Her phone is a totally stock ASUS Zenfone 6.
Ideas on fixing? What has happened?
Cheers.
Homer
EDIT: Now DEAD
Click to expand...
Click to collapse
There have been issues with few units doing bootloops and not recovering; and Asus had acknowledged it as motherboard issue with the few early units that were made. You could get it to a service centre and get a free motherboard replacement.
Thank you @homerlovesbeer for your description. Very similar to my phone which is now also dead as a brick:
Recover files from bootlooping Zenfone6
Dear all, from the occasional reboot my Zenfone performed every now in a while (which didn't bother me too much) it now reboots so fast that it usually has not yet booted to the point where I could get data off the device before it reboots...
forum.xda-developers.com
Will send it to repair. I bought it 10 months ago.
EDIT: Small correction: Pressing all 4 buttons while it was plugged to a PC, the charging light lit up for perhaps 20 seconds. Unfortunately not reproducible.
abx12 said:
There have been issues with few units doing bootloops and not recovering; and Asus had acknowledged it as motherboard issue with the few early units that were made. You could get it to a service centre and get a free motherboard replacement.
Click to expand...
Click to collapse
I'd love to however I'm in Australia and their isn't an ASUS mobile service centre in this country. I've tried reaching out to Taiwan but the language barrier makes it hard.
No joy so far.
I will RMA mine tomorrow. We'll see how it goes. Except for that issue, I really like the device.

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