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I have a Sprint S7 (SM-G930P) that's never been activated and would like to unlock it and change the firmware so that I can use it on Verizon. Is this possible?
Specifically, would it be an issue since the phone has never been activated? It has a clean IMEI and after calling Sprint, they have no records of the phone in their database.
I would think if its not on their system then the lock isn't yet active, isn't the IMEI how carriers control device network access? What happens if you put in the Verizon SIM, even on Sprint firmware if the device isn't locked it'll run without your carriers firmware.
That's what I thought. I'll put a Verizon SIM in it later and see what happens. In theory, I should be able to flash Verizon's firmware to the phone as is without any problem, right?
Beanvee7 said:
I would think if its not on their system then the lock isn't yet active, isn't the IMEI how carriers control device network access? What happens if you put in the Verizon SIM, even on Sprint firmware if the device isn't locked it'll run without your carriers firmware.
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Click to collapse
Okay. When I put a Verizon SIM in it, it says Invalid Card. What is the fastest way to unlock a phone? Is there a free way for me to do it myself or am I stuck shelling out $50 for a site to send me a code?
Tuck831 said:
Okay. When I put a Verizon SIM in it, it says Invalid Card. What is the fastest way to unlock a phone? Is there a free way for me to do it myself or am I stuck shelling out $50 for a site to send me a code?
Click to expand...
Click to collapse
If the phone is paid for (the contract completed or bought out) then all you have to do is call the original carrier and they can unlock it. If it's not paid for than you have to probably pay
The phone is paid for. I bought it outright last Christmas. I was going to give it to my son, but ended up going a different route and it was never activated. I called Sprint yesterday and they told me they had no record of my IMEI number.
GbizzleMcGrizzle said:
If the phone is paid for (the contract completed or bought out) then all you have to do is call the original carrier and they can unlock it. If it's not paid for than you have to probably pay
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Click to collapse
Tuck831 said:
The phone is paid for. I bought it outright last Christmas. I was going to give it to my son, but ended up going a different route and it was never activated. I called Sprint yesterday and they told me they had no record of my IMEI number.
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Click to collapse
If you bought it from a sprint store and it's sprint branded than I would ask to speak with a manager and make sure you have the IMEI or ESN right
Hello,
I owned a Verizon Galaxy Note 20 Ultra that I bought shortly after release. I got bored with it, as often happens, so I paid it off in full and sold it, to someone who uses T-Mobile. They cannot activate the phone, when they put their T-Mobile SIM in it, it gives the message "SIM card is not from Verizon Wireless". The facts:
I owned and used the phone for well over the 60 day automatic unlock period.
It was active on my Verizon account for the entire time until a week before I sold it.
It was paid off IN FULL, and my account said the line was paid in full and ready for an upgrade.
My Verizon account is never behind or not paid on time (Auto-Pay)
Is there something I needed to do to the phone besides factory reset it? Is there anything that can be done? Should I call Verizon customer service? To further complicate matters, the person I sold it to lives in another state. I may need to have them send me the phone back and refund them their money if I can't figure this out.
Thank you so much for any help that can be provided.
Are you sure you used the device for 60 days?
Rtiberius said:
Hello,
I owned a Verizon Galaxy Note 20 Ultra that I bought shortly after release. I got bored with it, as often happens, so I paid it off in full and sold it, to someone who uses T-Mobile. They cannot activate the phone, when they put their T-Mobile SIM in it, it gives the message "SIM card is not from Verizon Wireless". The facts:
I owned and used the phone for well over the 60 day automatic unlock period.
It was active on my Verizon account for the entire time until a week before I sold it.
It was paid off IN FULL, and my account said the line was paid in full and ready for an upgrade.
My Verizon account is never behind or not paid on time (Auto-Pay)
Is there something I needed to do to the phone besides factory reset it? Is there anything that can be done? Should I call Verizon customer service? To further complicate matters, the person I sold it to lives in another state. I may need to have them send me the phone back and refund them their money if I can't figure this out.
Thank you so much for any help that can be provided.
Click to expand...
Click to collapse
Are you sure you used the device for 60 days? Did you check with another carrier sim before you sold the device?
SIM card is not from Verizon Wireless is a common message for all Verizon branded phones. May be buyer is confused with this message.
dadmi said:
Are you sure you used the device for 60 days?
Are you sure you used the device for 60 days? Did you check with another carrier sim before you sold the device?
SIM card is not from Verizon Wireless is a common message for all Verizon branded phones. May be buyer is confused with this message.
Click to expand...
Click to collapse
Thanks for your reply.
Yes, it was activated in late August 2020 and was active up until the end of December 2020. No, I didn't realize I should try a different carrier's SIM first.
I asked them if they are able to call or text despite the SIM card message and they said no.
You need(ed) to request VZW to carrier (SIM) unlock the device prior to selling it.
cam30era said:
You need(ed) to request VZW to carrier (SIM) unlock the device prior to selling it.
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Click to collapse
I'm so confused, Verizon says devices are automatically unlocked in their policies listed here: https://www.verizon.com/support/device-unlocking-policy/
I'm going to call Verizon, and see if there's anything they can do.
Update: Called Verizon tech support, and the agent confirmed that the device IS unlocked. He said I should have the buyer contact T-Mobile customer service and add the device to their database. Hopefully that works.
Rtiberius said:
Update: Called Verizon tech support, and the agent confirmed that the device IS unlocked. He said I should have the buyer contact T-Mobile customer service and add the device to their database. Hopefully that works.
Click to expand...
Click to collapse
Adding to database is a Verizon thing, Tmobile is gsm. There is no way to sim unlock it if you don't do it on your phone line and request the unlock as if you're using the phone yourself.
Verizon will not unlock it unless it's currently on the line and met the other criteria you already have. For some reason verizon can't read if its really unlocked unless it's on their network, I went through it with an iphone earlier this year. They're a mess.
damn, i thought me getting a new phone annually is bad. you get a new phone every quarter? lol, actually i was thinking about trading mine for a fold 2 but no s-pen, no exp storage and a step down camera array, i decided to keep my note and see if they fix the fold 2's shortcomings.
what's in your pocket now?
It is quite possible that the buyer was not using an existing active sim. He was probably trying to activate a new sim which failed. I had the same issue with AT&T when activating a new sim. AT&T was not recognizing Unlocked model imei and I had to use a very old phone imei for activating sim after which I was able to use the same sim with with AT&T.
It also possible the buyer is lying to you. Either way it looks like the deal is going tits up for you. Perhaps next time check with a T-Mobile SIM before selling it or sell it as verizon locked. Feel for you.
Hello, i know this is a old thread but did you find the solution? i bought a verizon note 20 ultra and it doesnt work on any carrier, just work for a minute and it stops.
You guys found a way to unlock this? I just got the same phone and its a very expensive paperweight atm
I just bought a brand new, never opened AT&T branded Galaxy Fold. Seals on the box were still intact. The device was originally purchased directly from Samsung and was not tied to any AT&T account, although there was a new AT&T SIM in the box that is still attached to the card and never used.
IMEI is supposedly clean and ready for activation with no outstanding financing or blacklist according to Swappa and Ting.
I tried to get a SIM unlock code from the AT&T unlock portal, but it rejects the request because “AT&T didn’t sell or activate the device.” I suppose this message is technically true since the phone was sold by Samsung and never activated, but I’m not sure how to proceed with SIM unlocking it to use on Verizon.
Anyone have any ideas?
concept0 said:
I just bought a brand new, never opened AT&T branded Galaxy Fold. Seals on the box were still intact. The device was originally purchased directly from Samsung and was not tied to any AT&T account, although there was a new AT&T SIM in the box that is still attached to the card and never used.
IMEI is supposedly clean and ready for activation with no outstanding financing or blacklist according to Swappa and Ting.
I tried to get a SIM unlock code from the AT&T unlock portal, but it rejects the request because “AT&T didn’t sell or activate the device.” I suppose this message is technically true since the phone was sold by Samsung and never activated, but I’m not sure how to proceed with SIM unlocking it to use on Verizon.
Anyone have any ideas?
Click to expand...
Click to collapse
Just guessing as I never had a locked device.
Maybe you can try to use an AT&T SIM card in that device for about 11 days. Some users reported that the network/region lock set by Samsung will get deactivated after that period of time. Then you might be able to change to a Verizon sim card.
Worth a try?!
concept0 said:
I just bought a brand new, never opened AT&T branded Galaxy Fold. Seals on the box were still intact. The device was originally purchased directly from Samsung and was not tied to any AT&T account, although there was a new AT&T SIM in the box that is still attached to the card and never used.
IMEI is supposedly clean and ready for activation with no outstanding financing or blacklist according to Swappa and Ting.
I tried to get a SIM unlock code from the AT&T unlock portal, but it rejects the request because “AT&T didn’t sell or activate the device.” I suppose this message is technically true since the phone was sold by Samsung and never activated, but I’m not sure how to proceed with SIM unlocking it to use on Verizon.
Anyone have any ideas?
Click to expand...
Click to collapse
If its anything like Tmobile, then you'll get the run around, Samsung will tell you its ATT and ATT will tell you its Samsung that you have to contact. On Tmobile one has to contact TForce via Twitter, then have them reach out to Samsung internally so that they can load the IMEI on to the T-Mobile system, once that part is done then Tmobile the actually carrier can go forth and process the unlock request. I am thinking it will be something similar with ATT locked devices purchased from Samsung directly.
Im not very good with these carrier locked/unlocked phones. I currently bought a Verizon Galaxy S21+ which is allegedly unlocked. The phone has all verizon bloatware/verizon boot up screen.
I have a Sprint SIM and when I put it in the phone I get the "SIM is not a Verizon SIM card" message and I get no service. Iv tried manually entering Srint APN info to no avail.
Is it safe to assume this phone is not unlocked or am i missing something?
Thanks
what network does sprint even use? cant recall. i dont think its GSM.. and yes. if your phone isnt unlocked yet, what were you expecting? its a simple matter to call a provider and ask for an unlock, they sometimes want you to have the phone for some sort of 60 day wait first, though. and down in the settings theres a item for request permanent unlock and temporary unlock. you may have to use it, after you request yours over the phone.
im dealing with this now, with tmobile. basically it all becomes a little clunky when you didnt actually buy your device from your provider. but its still a simple thing in this day and age, just call them and make them earn that pay. sooner started, sooner finished.
I live in Paraguay and I bought my Pixel 7 Pro from Amazon Renewed, I thought that since the phone is super new this phone will work fine, which is true except for the Verizon part.
The box from the seller said that sometimes the phones can tell you that the SIM wasn't supported, but with an update, everything will be OK and working smoothly.
I connect my Old Phone to the new one, let it update, and everything looked like it could work, except the SIM card.
I had the notification saying: "SIM Card isn't supported, Ask Verizon if the device can be unlocked. Tap here for contact details."
I tried every possible way to make it work but wasn't able. I tried updating the Android, ADB Shell, and Bootloader, and nothing.
I contacted Verizon and after talking for ages with them, after checking my IMEI they told me the phone IS in fact unblocked.
Verizon and the Seller of the phone told me that maybe my carrier didn't support the phone. That wasn't true because when I do a factory reset of the phone and activated it completely offline, my phone picks up 4G LTE from my carrier TIGO from Paraguay, but as soon it connected via my SIM card internet, I got the same notification: SIM card isn't supported.
Funny enough, with the Factory Reset of the phone and turning off the Mobile Data from my SIM card I was able to make a phone call with no problem at all, so it's not a problem from my carrier.
But IT'S SEEMS is not a Verizon problem either.
Is the phone (android) problem maybe? I have NO IDEA how to go about this problem. Can you help me?
Sounds like that phone is SIM locked. If you asked them if it's blocked, that could mean they checked the blacklist to see if it was a stolen device, not the SIM lock status.
Contact Amazon and start the return process because as you're not the original owner, they won't just unlock the phone for you. Also, the Verizon model is not the one you want anyway, it's permanently bootloader locked.
EtherealRemnant said:
Sounds like that phone is SIM locked. If you asked them if it's blocked, that could mean they checked the blacklist to see if it was a stolen device, not the SIM lock status.
Contact Amazon and start the return process because as you're not the original owner, they won't just unlock the phone for you. Also, the Verizon model is not the one you want anyway, it's permanently bootloader locked.
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Click to collapse
Yeah, I thought so!
I'm just trying to make it work since I already have the phone, but it seems I don't have much luck
Verizon in the USA is moving to e-sim only. we had a couple phones at work where we needed to take out a sim they supplied and use the e-sim
It could be that you need a new sim card. You could ask Verizon to send you new sim card and see if that works.
However from the message that you said the phone is giving you it really sounds like the device is sim locked to another carrier. I would return it to Amazon right away. If you want to try another renewed device I would try to contact the seller and tell them of the problem you had and that they have to make sure to send you an unlocked device.
robbbzilla said:
It could be that you need a new sim card. You could ask Verizon to send you new sim card and see if that works.
However from the message that you said the phone is giving you it really sounds like the device is sim locked to another carrier. I would return it to Amazon right away. If you want to try another renewed device I would try to contact the seller and tell them of the problem you had and that they have to make sure to send you an unlocked device.
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Click to collapse
Actually, I'm not a Verizon customer, I don't even live in the US, so I cannot have Verizon as my carrier.
I don't know, I wanted to ask for help, so maybe tomorrow, someone can read a solution here like I always did!
Like this video helped ton of people:
(but didn't worked for me)
randallflagg34 said:
Actually, I'm not a Verizon customer, I don't even live in the US, so I cannot have Verizon as my carrier.
I don't know, I wanted to ask for help, so maybe tomorrow, someone can read a solution here like I always did!
Like this video helped ton of people:
(but didn't worked for me)
Click to expand...
Click to collapse
I guess I am confused by your post. Why would you call Verizon on the first place if they are not your carrier? Unless you found that the device is a locked Verizon phone. If it is sim locked to Verizon then only Verizon can unlock it. If Verizon said it was unlocked but it was at one point locked to Verizon then it may have not been properly unlocked by the original owner. It could also be that the sim unlock by previous owner didn't completely work. Either way you are going to be out of luck trying to unlock it yourself.
I went through unlock hell with t mobile with a device that I paid for and was eligible to be unlocked but because I didn't buy the phone through T-Mobile they couldn't unlock it.
I would highly suggest that you return it unless you know for a fact that it is an unlocked phone and always was an unlocked phone.
I wish I could help or give some other advice but it would be worse if you tinkered with the device and couldn't return it and ended up in the same position. Best to return it as quickly as you can. Get your money back. Then try again, try to get a new unlocked Pixel if possible another way?
robbbzilla said:
I guess I am confused by your post. Why would you call Verizon on the first place if they are not your carrier? Unless you found that the device is a locked Verizon phone. If it is sim locked to Verizon then only Verizon can unlock it. If Verizon said it was unlocked but it was at one point locked to Verizon then it may have not been properly unlocked by the original owner. It could also be that the sim unlock by previous owner didn't completely work. Either way you are going to be out of luck trying to unlock it yourself.
I went through unlock hell with t mobile with a device that I paid for and was eligible to be unlocked but because I didn't buy the phone through T-Mobile they couldn't unlock it.
I would highly suggest that you return it unless you know for a fact that it is an unlocked phone and always was an unlocked phone.
I wish I could help or give some other advice but it would be worse if you tinkered with the device and couldn't return it and ended up in the same position. Best to return it as quickly as you can. Get your money back. Then try again, try to get a new unlocked Pixel if possible another way?
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Click to collapse
I called Verizon because the phone said to talk to them, so yeah, like you said, it was SIM locked by them!
If it was supposed to be an "unlocked" phone that you purchased, I would send it back. Amazon should not have sent you a Verizon phone if it was supposed to be unlocked.
shiftr182 said:
If it was supposed to be an "unlocked" phone that you purchased, I would send it back. Amazon should not have sent you a Verizon phone if it was supposed to be unlocked.
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Click to collapse
Yes, I ended up doing that today!
i have the same issue, meanwhile please do this
factory reset, set up the phone offline, then
enable android debugging
adb shell
pm uninstall -k --user 0 com.google.android.apps.work.oobconfig
reboot
for my case:
my phone can be legally unlock by verizon if stayed the first 2months on verizon service
un1ocked said:
i have the same issue, meanwhile please do this
factory reset, set up the phone offline, then
enable android debugging
adb shell
pm uninstall -k --user 0 com.google.android.apps.work.oobconfig
reboot
for my case:
my phone can be legally unlock by verizon if stayed the first 2months on verizon service
Click to expand...
Click to collapse
Hey, thanks!!! Did that, but it didn't worked. I got an error and wouldn't work
what error, more specific please...
randallflagg34 said:
Hey, thanks!!! Did that, but it didn't worked. I got an error and wouldn't work
Click to expand...
Click to collapse
Go here https://www.imeipro.info/check_lg.html and check IMEI, you'll find some fact to get the best vision on that, and for both, and always, be sure to upload some images/SS from your issue, to better figure it out some try, avoid some sensitive data like IMEI, just cover it.
un1ocked said:
i have the same issue, meanwhile please do this
factory reset, set up the phone offline, then
enable android debugging
adb shell
pm uninstall -k --user 0 com.google.android.apps.work.oobconfig
reboot
for my case:
my phone can be legally unlock by verizon if stayed the first 2months on verizon service
Click to expand...
Click to collapse
By the way, what does this command is supposed to do? I have checked my P2XL, and it appears as a VRX version not VRZ, then, not sure if it was from VZN at some time, but It doesn't let me unlock the bootloader, I got the OEM unlock to toggled, but I can't unlock it anyway. I have no problem with calls, though.
try this, if your pixel had teken december patch update