Question Random reboots due to Google camera app - Google Pixel 6a

Pls help me.....I feel frustrated, bought new pixel 6a . While I open camera app it keeps rebooting frequently. Same happened with Snapchat.
I tried all the troubleshooting, nothing worked. (Safe mode included) .
Is this hardware or software issue and what should I do

First, this would be a topic for the Pixel 6a forum.
Second, my suggestion: Delete data and cache from Camera and Camera Service in the Settings -> Apps
Cheers

Zafirpixel6a said:
Pls help me.....I feel frustrated, bought new pixel 6a . While I open camera app it keeps rebooting frequently. Same happened with Snapchat.
I tried all the troubleshooting, nothing worked. (Safe mode included) .
Is this hardware or software issue and what should I do
Click to expand...
Click to collapse
Are you updated? That's. The first thing i do with new tec. Check for updates in playstore and settings. If its still doing that the camera may be bad.does it do that in every zpp with the camera permission?

Try a hard reboot. Clear cam cache, then data if that fails. Try in safe mode to rule out 3rd party apps... if that's a system app.

i had a bunch of these when i first got the phone about 6 weeks ago. software update seems to have resolved it, haven't had one in ages.

Related

HTC ONE M9 Prime camera edition - cant use camera.

Hi, I have 3 weeks old HTC ONE M9 prime camera editon, everything was fine until today, when phone starts to lag incredibly. I did full factory reset, set up phone from begin, it works few minutes good and then starts lag again. The main problem is with camera, when I open camera app its nothing, camera "moving" normally but I cant press anything, no reaction from phone, can't take a photo, change setup or even go back to home screen, only need to lock it and unlock again. Have you got similar problems and got any solution of this ? I do factory reset, clear partition cache etc. Phone is totaly stock yet, 3 weeks old.
Same
I got the same, but still have any solution. But what is intriguing is that works fine if using WhatsApp camera, Instagram or any other application that doesn't use the regular camera application.
If anyone finds out how to solve this, please help us
I did full wipe twice, after that camera works fine 10 minuts, when phone finish update he's apps it stops working again. Tried to uninstall all possible apps but still nothing. I will contact with HTC today and let you know.
HTC have problem with apps updates in Google Play. They still working on repairs. Do Hard Reset and stop auto update in Google Play.
problem solved ! need to uninstall HTC PNS and HTC SPEAK updates, then force stop camera app, clear data and cache, restart and its work again.
accidently ive the same problem since yesterday while befor that my phone doesnt installed any update ...means before and after this problem my phone had a same apps and update installed...every thing was ok until yesterday came
deejay89 said:
problem solved ! need to uninstall HTC PNS and HTC SPEAK updates, then force stop camera app, clear data and cache, restart and its work again.
Click to expand...
Click to collapse
Very interesting I have the same problems, but how can you uninstall HTC PNS & Speak ? I can see them but I can't uninstall because they might be system apps

Auto Screen Rotation bug?

Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
551790 said:
Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
Click to expand...
Click to collapse
Is the issue gone for once as you rebooted?!
Yes, as i stated above
Good
I have the same issue, after some time the rotation is not working anymore. A restart fixes that temporary, but it is getting annoying
after some time the rotation is not working anymore. A restart fixes that temporary
Click to expand...
Click to collapse
It has happened to me twice in 2 days. Not sure if it was camera related, but that's when I noticed it because the pics I took in landscape were rotated 90 degrees in the gallery, and nothing auto-rotates after that. So rebooting fixes it.
DarkGuyver said:
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
Click to expand...
Click to collapse
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
Have the same annoying bug on my Honor Note 8, must be something to do with Huawei's power management cause it seems to happen when battery goes below 10%. Restart seems to fix it every time
Hello,
I have the same bug on my Honor 8.
Does someone found a solution ? it's very annoying
Thanks!
PreDer said:
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
Click to expand...
Click to collapse
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
Fozzy90 said:
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
Click to expand...
Click to collapse
Hi, any update?
Same issue here, but today It reactivated the function by itself as it stopped working with gallery and google photo uploading.
I had anyway some movement options active in smart assistance, which I now have deactivated leaving only the smart cover option.
It is still working perfectly for me with only smart key activated in settings. No issues anymore so far...
Ok thanks, looks like mine too is working again.
Something like the error message of "Google....etc etc...impossible recording" whenever the microphone was used by an app, even taking movies. I then discovered that I had to deactivate the "Ok Google on every screen" option.
By the way, even if I wanted to wait for a massive test of the B380 upgrade, I found that my Honor 8 had downloaded automatically the upgrade, prompting me to reboot to install it, when I left it connected to my home wifi.
I can't find anyway to force it not to download system upgrades by itself, I have a very bad experience from iPad of unnecessary upgrades, is there a way to take control manually of system upgrades?
Actually I haven't seen any battery improvement after the upgrade to B380...
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
D1Chung said:
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
Click to expand...
Click to collapse
Rebooting fixes until smart assistance critical option forces the problem to come back. It might be a conflict with some particular app, but deactivating most of the smart options one at a time to see which one is the guilty will solve the issue.
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
timpera said:
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
Click to expand...
Click to collapse
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
jeffhawke said:
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
Click to expand...
Click to collapse
I have smart assistance turned off and it still does this. I have only had the phone for a week. Any ideas how to stop it from doing this?
Bad issue
Hi guys,
Same issue wirh FRD-L09. It's very annoyng problem. Any news to fix it?
Hard reset solves only for one day
Thanks

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

Orientation sensor frozen

I'm using a Pixel, still on Android 9, and my orientation sensor (and accelerometer) have suddenly stopped working. However, it appears that it's a software issue as the auto-rotation still works when in Safe Mode. I've uninstalled every app that's been updated in the past two days (roughly when I think this problem began) but it's still a no-go. I've also installed a sensor test app and I find the sensors do work initially on boot, but freeze after 5 seconds or so.
Any ideas of how I might fix this?
Clear system cache.
You update, install or uninstall any apps recently?
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
ppuzzlerr said:
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
Click to expand...
Click to collapse
Factory reset time...
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.
After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
R
BHZero said:
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.
After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
Click to expand...
Click to collapse
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.
Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
blackhawk said:
R
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.
Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
Click to expand...
Click to collapse
Thanks for the help! How do I do this?
The return to factory settings is in the app under settings.
You can try uninstalling it otherwise.
I don't see that option all the time and you may have to hit uninstall for it to appear.
A forced stop might be enough for troubleshooting.
Typically I use my package disabler for things like this.
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.
Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.
Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.
Wow... did not expect it to be Maps...
BHZero said:
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.
Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.
Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.
Wow... did not expect it to be Maps...
Click to expand...
Click to collapse
I'm not, Gmaps updates are a back street abortion.
So it was the update that trashed it?
I always keep gmail and maps on the factory load version. Invariably updates make them less user friendly on a Samsung
I set Playstore settings for auto updates by wifi only.
I always keep wifi disabled, effectively preventing any auto updating. I also firewall block and disable Playstore unless I need it. It's a background pocket hog.
Updates generally cause more harm than good if the app is already running well...
I have the same issue, and after guessing which app was causing the problem I found out it's the Google app. I disabled it and all the sensors started working back and also automatic brightness. Also I tried leaving the beta updates of the Google app and whenever the Google app is active the sensors stops working. Probably Google trying to kill the pixel 1 or a new function conflicting with the sensors
Oh my god! I have the same issue! Stock Android 10.
Sensors work fine on Safe Mode, but on normal mode they sometimes don't work.
Same problem here, since a couple of days ago, some sensors (gyro, light, accelerometer, compas) stop working after a couple of seconds after reboot. I factory reset my pixel, I tried uninstalling GMaps, I tried deactivating Wifi and Bluetooth,... but nothing is working.
Proximity sensor still work though.
gmsalomao2 said:
Oh my god! I have the same issue! Stock Android 10.
Sensors work fine on Safe Mode, but on normal mode they sometimes don't work.
Click to expand...
Click to collapse
Have you tried disabling Google app as mentioned by cristejeda33 above?
I have the same issues, it happens when one or more apps get updated, don't now which one is causing it exactly, but the issue goes away after the next update, and comes back at the next update and so on ..., features like, adaptive brightness, tap to wake, lift to wake, display rotation os and in camera, youtube video rotation....... stopped working and the battery is draining a lot faster. thinking of getting rid of the good old pixel ..
blackhawk said:
Have you tried disabling Google app as mentioned by cristejeda33 above?
Click to expand...
Click to collapse
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
gmsalomao2 said:
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
Click to expand...
Click to collapse
Try disabling Google play Services... just a wild guess.
It's a dependency or a parent app of Google App that's maybe causing the trouble. These can be hard to ferret out... play with it.
You could just go shotgun and revert all Google apps to factory load version -if- it wasn't a system wide firmware update that triggered it.
I've experienced this too many times, updates break things.
On my N10+ I lock down all updates, especially firmware. I'm rarely updated anything because it causes trouble. Result is a very fast and stable operating platform with minimum maintenance required. When there is an issue it's much easier to track down as the system is a known and familiar quantity. My current load is over a year and a half old... still running strong.
Wife and I are using OG Pixels and a couple of weeks ago we both noticed massive battery degradation. Then we both realized that auto rotate is extremely slow as are a bunch of sensors. Skymap doesn't track anymore. Both our phones also get extremely hot.
Google brought us here and we see that stopping the Google app makes the sensors work normally again. Lots of issues being reported in the playstore for this app also. Would love to hear if anyone has made any headway working around this or are we screwed until an update comes out?
What's the best way we can report this to Google publicly? And put the link here
All accelerometer, compass, gyroscope and proximity sensors turned off a few days ago on my og pixel and after disabling the google app all the sensors are working again.
I had a look on the play store and the last update for the google app was on the 21st October, which is exactly when it broke.
I disabled google maps first, then the google app, then sensors worked, so i re-enabled the maps app, I then cleared the cache on the google app and re-enabled that too, and all is still working.
Thank you very, very much for finding the cause of this, I was about to factory reset the phone and then have to reload everything which may or may not have worked anyway. Your efforts are much appreciated, long may your technology function correctly.

Question HELP! Front camer showing "Camera Failed" warning in all apps

Hi. I've had the S22 Ultra for 3 days and this morning I noticed that when I tried to unlock with Face Recognition it says "Couldn't open camera. Try again."
I then tried opening the camera app, all rear sensors work. But when I switch to the front camera, the app crashes with a warning "Camera failed". I also can't open the front cam in third party apps like messenger and Instagram.
What I did so far:
1. Deleted cache and data for camera app. Still same error when switching to front cam.
2. Removed permissions for All apps except the default camera app. Same error.
3. Uninstalled all apps I have installed since it was last working, still no dice.
4. Booted in safe mode, front cam works fine.
Since it's working in safe mode, I guess this isn't any serious hardware issue, I hope.
I have the Snapdragon version with 512gb storage model SM-S908E/DS.
Anybody have an idea what may be causing this and how to fix it?
Thanks in advance!
It's a 3rd party app. Look at which ones have or request cam permissions to start.
A package disabler is helpful as you can disable apps one by one until you find it.
blackhawk said:
It's a 3rd party app. Look at which ones have or request cam permissions to start.
A package disabler is helpful as you can disable apps one by one until you find it.
Click to expand...
Click to collapse
Got it to work eventually by doing force restart (holding down power button + volume up key). Turned it back on and front cam started working again.
I also then re-allowed the app permissions when I was diagnosing it and front cam still works fine.
Yeah might have been a third party app though it's weird that it didn't work even when I removed all camera permissions for all the apps.
Glad it's working again though, and thankfully I did not need to do factory reset and it's not a hardware issue so I avoid the trouble of returning the unit.
Thanks!
Unless you find the root cause it likely will return.
This is why one should use factory reset as a last ditch measure. It can be tedious but rewarding.
Many times issues are inadvertently caused by the user, many times by installing buggy 3rd party apps. I tend not to experiment with new apps unless I need them because of the trouble they can cause... like 2 back to back factory resets because of boot looping. Android's should run fast and stable if not the cause(s) should be tracked down.
Malware, boot loops*, major firmware upgrades, apps changing hidden user settings and corruption of the user data partition are the only exceptions.
*if app caused you'll still need to track it down
The only recent apps that I remember installing was an app called Nice Lock (an alternative to good lock since we don't have it in my region) and the Keys Cafe module, as well as the "Write on PDF" app from Samsung. I uninstalled these when I was having the front camera problem but removing them did not solve it even after a few regular restarts and cache/data clearing. It only started working when I did the force restart. I reinstalled "Write on PDF" back and so far, so good.
Hard reboot is the solution sometimes.
If you need to continuously use it though it can indicate a hardware issue.
Run it through it's paces while still within the window of return.
Yeah I might need to keep an eye on the issue.
Thanks!
hard reset and start installing apps 1-by-1 and test camera

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