HTC ONE M9 Prime camera edition - cant use camera. - General Questions and Answers

Hi, I have 3 weeks old HTC ONE M9 prime camera editon, everything was fine until today, when phone starts to lag incredibly. I did full factory reset, set up phone from begin, it works few minutes good and then starts lag again. The main problem is with camera, when I open camera app its nothing, camera "moving" normally but I cant press anything, no reaction from phone, can't take a photo, change setup or even go back to home screen, only need to lock it and unlock again. Have you got similar problems and got any solution of this ? I do factory reset, clear partition cache etc. Phone is totaly stock yet, 3 weeks old.

Same
I got the same, but still have any solution. But what is intriguing is that works fine if using WhatsApp camera, Instagram or any other application that doesn't use the regular camera application.
If anyone finds out how to solve this, please help us

I did full wipe twice, after that camera works fine 10 minuts, when phone finish update he's apps it stops working again. Tried to uninstall all possible apps but still nothing. I will contact with HTC today and let you know.

HTC have problem with apps updates in Google Play. They still working on repairs. Do Hard Reset and stop auto update in Google Play.

problem solved ! need to uninstall HTC PNS and HTC SPEAK updates, then force stop camera app, clear data and cache, restart and its work again.

accidently ive the same problem since yesterday while befor that my phone doesnt installed any update ...means before and after this problem my phone had a same apps and update installed...every thing was ok until yesterday came

deejay89 said:
problem solved ! need to uninstall HTC PNS and HTC SPEAK updates, then force stop camera app, clear data and cache, restart and its work again.
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Very interesting I have the same problems, but how can you uninstall HTC PNS & Speak ? I can see them but I can't uninstall because they might be system apps

Related

Google Navigation causing reboots

It seems latest update to google maps is causing phone to Reboot. The phone is rebooting within 1 or 2 minutes after opening Google Navigation.
Here is the logcat. After rebooting there is a message which says new Sim Card added and phone must reboot and phone again reboots .
The phone is rebooting only when I start Google Navigation.
I tried to kill app -> clear data -> Uninstall -> clear dalvik cache -> reinstall from Google play store but no help!
I agree with you. Having the same problem. Using stock Ics rom
Sent from my HTC Sensation Z710e using xda premium
I had the same problem with Google Maps. I'm guessing they are related since Navigation uses Maps.
I just went to Manage Apps and uninstalled the recent update to Google Maps. Haven't had a reboot since.
Been facing the same problem. Any feature of Google Maps, be it Navigation, Location History, etc. causes the phone to reboot within a minute of use.
I had to restore the previous version to continue using the app.
Hope Google fixes this soon
Installing old version fixed issue for time being. You can find it here.
Same issue on my HTC Sensation, using 6.9 for 10m now with no reboots.
Also commented about this issue on Play Store
Same problem here...stock everything...
But it seems that I've managed to resolve the issue by uninstalling updates, then reboot (by powering off and with small pause to power back on), then install update again.
No crashes since then (for now)...post if it works for you...
had this happen today too.. good thing i wasent on my motorcycle.. this bug made me miss part of my movie i was going too.. =/
exxeHR said:
Same problem here...stock everything...
But it seems that I've managed to resolve the issue by uninstalling updates, then reboot (by powering off and with small pause to power back on), then install update again.
No crashes since then (for now)...post if it works for you...
Click to expand...
Click to collapse
Uninstalling the google maps app updates seems to fix this problem.

"Camera error: camera cannot initialize"

Hey guys
I'm having a problem with the camera of my moto g. Everytime I open the camera and shut it down, but then open it again, it isnt working anymore. There's a black screen with a popup saying 'Camera error: camera cannot initialize'
I can hear the camera 'cracking' when its launching our shutting down. When I wait 4 seconds till it is shut down it works again but otherwise not. When I install stock rom from scratch problem is gone, but now I rooted (stock kitkat) with faux kernel OC and the problem came back!
Are there other people experiencing the same problem? Is there a fix possible?
Thanks in advance
Go app>all>camera>clear data and cache> force stop then reboot device
Sent from my XT1034 using xda app-developers app
I had the same issue. Did all suggested in various forums on cache and all.
What worked for me is that I installed a 3rd party app, Camera Zoom Fx. This works fine but additionally the in-built camera app also started working fine. Its been a couple of days now.
Hi Guys,
It seems that Skype is locking the camera. Remove app cache and data, remove app and reboot the phone.
Cheers
guidonno said:
Hi Guys,
It seems that Skype is locking the camera. Remove app cache and data, remove app and reboot the phone.
Cheers
Click to expand...
Click to collapse
I also experienced the same problem. via instagram, I also can't connect to camera. I dont know if it had been due to Skype, but I downloaded it a couple of days ago, but I also switched to ART so I really don't know what caused it. now I'm back to dalvik and what I did was I removed app cache and data and then rebooted the phone. PROBLEM SOLVED, with Skype still installed..
I got my moto g 4 days back and the camera was working fine, all of a sudden it stopped working and i getting the same error camera cannot camera cannot initialize.
I have tried everything soft reset, hard reset, rebot, cache partitioning format, clear data, still the problem persist.
Please Advice.
Thanks in advance

S7 causing multiple issues (Slowdown, stuttering, auto closing)

Hey,
Yesterday started noticing issues for my S7, which I've had since launch. Have not rooted it or flashed anything to it, but noticed issues yesterday and still occurring now after trying a few things.
Issues include:
-Opening a folder/pressing multi task button, it will probably auto close in a few seconds.
-Kingdom hearts game is now stutters every few secs, music and video.
-Keyboard vibration isn't quite keeping up to button presses.
-General slowness, drag an icon to uninstall it, doesn't direct to the home screen. Even if it did and you dragged it to uninstall, it didn't on one occasion.
-Playing a video on the Youtube app will eventually cause the video to stop/pause every few seconds
I tried clearing system cache, turning off/on, restarting, using smart manager to clear app caches. None of these have seemingly fixed the issues.
Any suggestions would be welcome and greatly appreciated.
Thanks
I think it is related to latest oculus update. try deleting this app if you have it.
Try to factory reset your phone, but if that doesn't help then I would suggest taking it to the repair shop.
Battalgazi1905 said:
I think it is related to latest oculus update. try deleting this app if you have it.
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Click to collapse
Very good point, I did notice that update yesterday, I'll have to try it later when I get the chance, surprised it can mess with the phone despite not being in VR mode though... Thanks for the suggestion!
As for factory reseting, I'd like that to be the last thing to try, as 1. It's gonna be a pain to restore everything back, and 2. I have my bus ticket on my phone using an app, and I think I may lose it if I do this...
XLAAX said:
Very good point, I did notice that update yesterday, I'll have to try it later when I get the chance, surprised it can mess with the phone despite not being in VR mode though... Thanks for the suggestion!
As for factory reseting, I'd like that to be the last thing to try, as 1. It's gonna be a pain to restore everything back, and 2. I have my bus ticket on my phone using an app, and I think I may lose it if I do this...
Click to expand...
Click to collapse
It's because the app is stuck in an install loop, the update never completes
Oculus Rooms is the culprit, kill it until they fix it
No factory reset necessary. Install Package Disabler Pro, disable the following:
- All bloatware (via menu option)
- Facebook App Manager
- Facebook App Installer
- Oculus Home
Reboot, wait 5 minutes, and see how Kingdom Hearts is doing at that point.
Hey guys, recently my phone is acting really weird... Whenever i install a new app from play store, when i try to open it, the app crashes.
If i uninstall it and reinstall from the play store it works just fine.
Any ideas about what could be the issue?
lucasbda1 said:
Hey guys, recently my phone is acting really weird... Whenever i install a new app from play store, when i try to open it, the app crashes.
If i uninstall it and reinstall from the play store it works just fine.
Any ideas about what could be the issue?
Click to expand...
Click to collapse
Try clearing play store cache, if it still does it, boot to recovery and clear caches from there
Great
*Detection* said:
Try clearing play store cache, if it still does it, boot to recovery and clear caches from there
Click to expand...
Click to collapse
Seems to be working! Thanks
lucasbda1 said:
Seems to be working! Thanks
Click to expand...
Click to collapse
:good:
Just to update, I uninstalled all Oculus related stuff and it's all fine again. Thanks a lot!
Only problem will be when I want to use Gear VR again, I presume it will all be installed again, though at this point I don't use it regularly really, so I can leave it for a while.
*Detection* said:
Try clearing play store cache, if it still does it, boot to recovery and clear caches from there
Click to expand...
Click to collapse
Just a quick update
When i did that it worked that day. Now i installed a new app and the craching app issue is back :/
I'll try to clear android cache from TWRP and see what happens
So it worked for one app (the one i tried after clearing the cache). Opened the app and no crashing. Later this week i installed a new app and same problem, so i booted to recovery and cleared cache from there. Installed a new app (google weather i think) and the app crashed... Any other thoughts on that subject?

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

Orientation sensor frozen

I'm using a Pixel, still on Android 9, and my orientation sensor (and accelerometer) have suddenly stopped working. However, it appears that it's a software issue as the auto-rotation still works when in Safe Mode. I've uninstalled every app that's been updated in the past two days (roughly when I think this problem began) but it's still a no-go. I've also installed a sensor test app and I find the sensors do work initially on boot, but freeze after 5 seconds or so.
Any ideas of how I might fix this?
Clear system cache.
You update, install or uninstall any apps recently?
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
ppuzzlerr said:
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
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Click to collapse
Factory reset time...
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.
After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
R
BHZero said:
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.
After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
Click to expand...
Click to collapse
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.
Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
blackhawk said:
R
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.
Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
Click to expand...
Click to collapse
Thanks for the help! How do I do this?
The return to factory settings is in the app under settings.
You can try uninstalling it otherwise.
I don't see that option all the time and you may have to hit uninstall for it to appear.
A forced stop might be enough for troubleshooting.
Typically I use my package disabler for things like this.
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.
Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.
Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.
Wow... did not expect it to be Maps...
BHZero said:
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.
Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.
Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.
Wow... did not expect it to be Maps...
Click to expand...
Click to collapse
I'm not, Gmaps updates are a back street abortion.
So it was the update that trashed it?
I always keep gmail and maps on the factory load version. Invariably updates make them less user friendly on a Samsung
I set Playstore settings for auto updates by wifi only.
I always keep wifi disabled, effectively preventing any auto updating. I also firewall block and disable Playstore unless I need it. It's a background pocket hog.
Updates generally cause more harm than good if the app is already running well...
I have the same issue, and after guessing which app was causing the problem I found out it's the Google app. I disabled it and all the sensors started working back and also automatic brightness. Also I tried leaving the beta updates of the Google app and whenever the Google app is active the sensors stops working. Probably Google trying to kill the pixel 1 or a new function conflicting with the sensors
Oh my god! I have the same issue! Stock Android 10.
Sensors work fine on Safe Mode, but on normal mode they sometimes don't work.
Same problem here, since a couple of days ago, some sensors (gyro, light, accelerometer, compas) stop working after a couple of seconds after reboot. I factory reset my pixel, I tried uninstalling GMaps, I tried deactivating Wifi and Bluetooth,... but nothing is working.
Proximity sensor still work though.
gmsalomao2 said:
Oh my god! I have the same issue! Stock Android 10.
Sensors work fine on Safe Mode, but on normal mode they sometimes don't work.
Click to expand...
Click to collapse
Have you tried disabling Google app as mentioned by cristejeda33 above?
I have the same issues, it happens when one or more apps get updated, don't now which one is causing it exactly, but the issue goes away after the next update, and comes back at the next update and so on ..., features like, adaptive brightness, tap to wake, lift to wake, display rotation os and in camera, youtube video rotation....... stopped working and the battery is draining a lot faster. thinking of getting rid of the good old pixel ..
blackhawk said:
Have you tried disabling Google app as mentioned by cristejeda33 above?
Click to expand...
Click to collapse
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
gmsalomao2 said:
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
Click to expand...
Click to collapse
Try disabling Google play Services... just a wild guess.
It's a dependency or a parent app of Google App that's maybe causing the trouble. These can be hard to ferret out... play with it.
You could just go shotgun and revert all Google apps to factory load version -if- it wasn't a system wide firmware update that triggered it.
I've experienced this too many times, updates break things.
On my N10+ I lock down all updates, especially firmware. I'm rarely updated anything because it causes trouble. Result is a very fast and stable operating platform with minimum maintenance required. When there is an issue it's much easier to track down as the system is a known and familiar quantity. My current load is over a year and a half old... still running strong.
Wife and I are using OG Pixels and a couple of weeks ago we both noticed massive battery degradation. Then we both realized that auto rotate is extremely slow as are a bunch of sensors. Skymap doesn't track anymore. Both our phones also get extremely hot.
Google brought us here and we see that stopping the Google app makes the sensors work normally again. Lots of issues being reported in the playstore for this app also. Would love to hear if anyone has made any headway working around this or are we screwed until an update comes out?
What's the best way we can report this to Google publicly? And put the link here
All accelerometer, compass, gyroscope and proximity sensors turned off a few days ago on my og pixel and after disabling the google app all the sensors are working again.
I had a look on the play store and the last update for the google app was on the 21st October, which is exactly when it broke.
I disabled google maps first, then the google app, then sensors worked, so i re-enabled the maps app, I then cleared the cache on the google app and re-enabled that too, and all is still working.
Thank you very, very much for finding the cause of this, I was about to factory reset the phone and then have to reload everything which may or may not have worked anyway. Your efforts are much appreciated, long may your technology function correctly.

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