My Nexus 5 is acting like there are headphones connected when they are not...I have not installed any new programs and the speaker was working fine earlier today. When I power down and reboot, I can play music through my speaker, but after about 15 seconds it acts as if headphones are connected again and goes silent..gives the "audio warning" when you press the volume rocker up...sound works through headphones when connected. Anyone have any thoughts? This all started with the 4.4.2 update...first weird thing happening is my wallpaper randomly changing on its own..daydream is not enabled. Thanks on advance guys for your thoughts!! I'm clueless as to the fix... Should also mention, I'm rooted and unlocked boot loader. I've had the 4.4.2 update since the day it hit OTA and haven't had any audio issue until now...the wallpaper changing itself has occurred for a few days now though. The speaker does work, just not sure why it keeps thinking a pair of headphones is connected...
UPDATE : While waiting for a reply to this issue...my wallpaper has changed again, and now sound has returned?? Wth... Stock Google Experience Launcher...maybe I need to clear settings and see if that helps..
Someone with Bluetooth headphones playing a trick on you maybe? More then likely its some app u have installed causing an issue.
Sent from my Nexus 5 using Tapatalk
Hello everyone!
I bought my Nexus 5 a few months ago, then everything was working five. But about a month ago I started to experience some problems with the audio on my phone. I couldn't get any sound except for the ring sound and alarm sound. I did some research and found out I should download an app called soundabout. This changed the audio output or something so that I could get the media audio through the speakers and phone call audio through the earpiece. This worked and I thought I've solved all the problems, but unfortunantly when I tried to listen to some music with my headphones I couldn't get any sound. I tried to change the settings in the app, but nothing worked. Either no sound at all or the sound came through the speakers even though the headphone were plugged in. Today i rooted my phone and installed Cyanogenmod with hope that this would solve the problem. It didn't..
I've done alot of research on the internet, but I really couldn't find someone with this exact same problem. Have anyone experienced the same, or have an idea of what I could do? One option is to send it for repair, but that would take some time so I am looking for another option.. Could it be a hardware issue with the headphone jack, even though it worked at first?
Thanks in advance for replying!
Well first try removing the app. If that doesn't work try a factory reset / factory image restore. If that doesn't work, then it's a hardware problem.
aooga said:
Well first try removing the app. If that doesn't work try a factory reset / factory image restore. If that doesn't work, then it's a hardware problem.
Click to expand...
Click to collapse
I have done that before and the problem occured before I installed the app. So I guess I have to send it in for repair then. Quite strange that a hardware problem could occur so sudden..
It's not strange at all. Audio ports can take a lot of abuse. I thought mine just started to act up recently. In the end it turned out to be a loose jack on the headphones and not the port itself. I called Google to inquire about the issue before I checked the headphones. Here's a copy of what google tech support sent me for troubleshooting before RMAing it:
Thank you for contacting Google.
If you are having any audio, speaker, or microphone issues with your device, please follow the steps below.
Step 1: If your device is rooted or modified, revert your device to original factory image.
- Troubleshooting steps may not work on rooted/modified devices.
- You can re-image your device with the instructions from the following link: https://developers.google.com/android/nexus/images
Step 2: Check for system updates.
- On your device, go to 'Settings' > Scroll down to 'System' > Touch 'About phone' (or tablet) > Touch 'System updates'.
Step 3: Remove obstructions.
- Remove any cling film, stickers, covers/cases/bumpers, or anything else that can be obstructing the device.
Step 4: Restart the device in safe mode.
- With the device on, hold the 'Power' button to get the 'Power off' prompt.
- Touch and hold 'Power off' until the 'Reboot to safe mode' prompt appears.
- Touch 'OK' to reboot in safe mode.
- Note: To exit safe mode later, simply restart the device normally.
Step 5: While in safe mode, turn off Bluetooth.
- Swipe down from the stop of the screen with two fingers to pull down the quick settings menu.
- Touch 'Bluetooth'.
- In Bluetooth settings, if Bluetooth is on, touch 'On' to switch Bluetooth off.
Step 6: While in safe mode, make sure the volume is on.
- Swipe down from the top of the screen with two fingers to pull down the quick settings menu.
- Touch 'Settings'.
- Under 'Device', touch 'Sound'.
- Touch 'Volumes'.
- In 'Volumes', slide all three indicators all the way to the right to make sure all sound is on and at max volume.
- When each slider is adjusted, a sound will be heard.
Step 7: Check if the issue is resolved.
- Play with the volume levels to hear sound.
- Make a test phone call.
- Use Google Now to test your microphone.
If the above 7 steps didn't work, a factory data reset may resolve the issue:
Note: Performing factory data reset on your device will remove all of your personal data.
1. Go to 'Settings > Backup & reset'.
2. Touch 'Factory Data Reset'.
3. Touch 'Reset'.
After the factory data reset is complete and your device reboots, sign into your device using the same primary Google Play account you used to sync your purchased apps and other content.
If your issue has been resolved, great! Let us know.
If performing a factory data reset didn't resolve your issue, do one of the following:
- REPLY TO THIS EMAIL
- CALL us and reference this email and mention you have gone through the troubleshooting steps.
Nexus 5 does not respond to headphone
Tried all those options mentioned above, still no luck. Anybody got new news to make headphone work in Nexus 5? In my case headphone works with SOUNDABOUT app, so I don't think its hardware issue? HELP!!1
Thanks in advance
They take 2 min to replace
So u think its a hardware (Head phone jack) issue?
Be sure the headphone jack is completely inserted
I thought my Nexus 5 headphone jack was broken, so I took off the protective case to be sure it was not preventing the head phone jack from being completely inserted. I noticed that it took some extra effort to get the Jack to click. That did the trick and it works great. I felt pretty stupid because it wasn't the case or jack, it was me not pushing it in all the way.
robecon said:
i thought my nexus 5 headphone jack was broken, so i took off the protective case to be sure it was not preventing the head phone jack from being completely inserted. I noticed that it took some extra effort to get the jack to click. That did the trick and it works great. I felt pretty stupid because it wasn't the case or jack, it was me not pushing it in all the way.
Click to expand...
Click to collapse
lmao
sent by entanglement
I have the same problem with mi Nexus 5, more than 1 year ago and also.
pmgranberg said:
Hello everyone!
I bought my Nexus 5 a few months ago, then everything was working five. But about a month ago I started to experience some problems with the audio on my phone. I couldn't get any sound except for the ring sound and alarm sound. I did some research and found out I should download an app called soundabout. This changed the audio output or something so that I could get the media audio through the speakers and phone call audio through the earpiece. This worked and I thought I've solved all the problems, but unfortunantly when I tried to listen to some music with my headphones I couldn't get any sound. I tried to change the settings in the app, but nothing worked. Either no sound at all or the sound came through the speakers even though the headphone were plugged in. Today i rooted my phone and installed Cyanogenmod with hope that this would solve the problem. It didn't..
I've done alot of research on the internet, but I really couldn't find someone with this exact same problem. Have anyone experienced the same, or have an idea of what I could do? One option is to send it for repair, but that would take some time so I am looking for another option.. Could it be a hardware issue with the headphone jack, even though it worked at first?
Thanks in advance for replying!
Click to expand...
Click to collapse
and also I use SoundAbout Application just for hear the sound on my Nexus 5, If there are someone who found solution for this problem please let me know.
Thanks for your time.
Hello. It's my first time here and I need your help.
I've had this low budget tablet Colorovo CityTab Supreme 10.1'' for a while but Windows 8.1 were previously installed on it. Tablet was laggy, it would crash and it usually just lay arround in my drawer. It was literally unusable. But yesterday I decided to bring it back to life. I've installed android-x86-4.4-r3. And everything works just fine. But there is one problem, when I plug headphones, speakers do not turn off. Headphones and speakers work both at the same time. And it's really annoying. Personally, speakers are unnecessary for me completely, so I tried disabling those on boot menu but it disabled headphone jack as well. The only closest thing I was able to find on google that relates to my problem is here: groups[dot]google[dot]com/forum/#!topic/android-x86/Um50bmBFp7k but I don't know how to apply it. Do you have any ideas? Can you help me?
Edit. And volume up and down buttons seems to be in-active. I cannot change volume of speakers (or headphones).
My Pixel has been acting up past many days. the microphone has stopped working completely. Strangely, even the video recording records no audio as well. (isnt the there supposed to be a different microphone to record audio for the videos).
here is what all ive tried.
Factory reset.
flashing factory image.
flashing custom ROM.
booting into safe mode.
So after trying all the software related tasks, it still failed. it would work after a couple of restarts for sometime and then goes back to not recording audio at all. I would sometimes get a message " Process system is not responding" after which the phone would go into restart by itself.
I gave it to the Google repair guys they said they replaced the microphone strip, after which it still it didnot solve the problem. it seemed strange because they were supposed to replace the charging port PCB from what I've read online.
To make it worse, the speaker also intermittently stops working at times and only works after a couple of restarts.
Can you someone PLEASE help me on this?! google support has been absolutely pathetic on this!
Sounds like the audio codec manufacturing defect too me
so replacing the Charging port PCB would help?
Damn Google, I am also the one who suffered from this. finally got fixed by replacing something on the mainboard, probably the Qualcomm WCD9335.
Hi, I have an issue with headphones. From time to time left one stops working. I've checked the basic settings and they seem fine. It happens on all headphones. I don't believe it's an issue with hardware as when I restore phone to factory settings Left headphone starts to work and after some times. A month or so the same thing happens. Is there anything I could check? It's always left headphone.