Question; How to retrieve (internal) data from blacked out mate 20 X - General Questions and Answers

Hi XDAers ... I have a challenge.
Huawei mate 20X fell.
Screen broke, as in black.
Phone turns on and can get into recovery, but nothing more.
Unsure if it is sitting and waiting for my unlock code (tried it on the black screen a few times wout success), or what it's doing.
The output over hdmi is also black (but this is most likely due to not being able to select the correct mode when usb connected.
Does anyone here have any ideas on how I can extract the data (internal - no sd card) from the phone ?
My computer recognizes a usb connection, HiSuite also recognized a Huawei connection, but says the device not connected.
RPi also sees a usb device, but nothing can be mounted (suspect again need to allow this on the phone screen).
Any ideas ?
Thx
Iyah.

HiSuite HDB activated on device?
HiSuite is a software that allows you to exchange data between our Huawei device and a PC. For data transfer, HiSuite HDB must be approved on the Huawei smartphone, as this function is equivalent to USB debugging and thus frees up more rights to access the smartphone.

HI,
Not sure tbh if it was enabled on the phone, but too late now in any case if ti was not.
Not sure any Huawei tools would help now. Suspect some sorcery with fastboot and something like a CM image required (does that evne still exist ?? Many years since I've tried anything similar).

how about fixing the screen ? any service should be able to replace the broken screen.

Yep fixing the screen looks like the "mechanical" way forward.
At $100 though was thinking might be better to just get a new phone .. and grab the data off of this one.
And what if the new screen doesn't fix the issue (think it'S the screen ... but can never be sure).
Would prefer a bit of sorcery, but if that's not possible, might need to risk the $100.

Related

Unlock help on misc device

I have a device that's evidently called an Edge Mini tablet purchased from the prison system while I was incarcerated. Known issues are battery explosions as mine did. All I have is a circuit board in which Device Manager on pc recognizes something briefly and disappears.
I spent nearly $2k on music and would like to find help on retrieving it somehow.
All I know is that it has a custom Android build and and i cannot view the device on its screen, however thr computer reads it.
Much help needed!
otherrider2 said:
I have a device that's evidently called an Edge Mini tablet purchased from the prison system while I was incarcerated. Known issues are battery explosions as mine did. All I have is a circuit board in which Device Manager on pc recognizes something briefly and disappears.
I spent nearly $2k on music and would like to find help on retrieving it somehow.
All I know is that it has a custom Android build and and i cannot view the device on its screen, however the computer reads it.
Much help needed!
Click to expand...
Click to collapse
I have never heard of the device that you are using, after doing a quick google search it seems that you should probably contact a business called the keefe group. They are the distributors and provide support for that proprietary device.
https://www.keefegroup.com/home/contact-us-105
Here is the User manual: https://fccid.io/2AHUC-EDGEMINI-AA/User-Manual/User-manual-3073167
If all you have is the circuit board , then most likely your chances are recovering encrypted data are not good at all.
Ideally, you would need to boot into the system and enter developer options, turn on USB debugging, allow an external device MTC connection etc., which allows you to connect to your PC.
On the other hand, its an older Operating system, with less secure software. Perhaps, for a technicians easy access the steps I listed above have already been setup. If so, try downloading the USB driver for that device, and then reboot your PC. If the issue is a driver issue, you should now have access to the internal storage and will be able to copy over your files, by connecting the board to your desktop, using the usb power cable. If the PC reads the device, you should be able to see the internal storage by going to this PC, and it would be under device and drives.
Are you sure that your files are not backed up to a server that you can remotely access? Worst case, I would look into that option.
Good luck.

Recovering data with a broken screen, no USB Debugging and broken home button.

Hi all,
A friend of my handed me his old Galaxy S6 with a broken screen. Like every typical user he had no cloud sync or back-up of his data. Normally I would tell them these lessons are hard-learned but in this case it's about important data and media of some projects in Africa he volunteered at some years ago.
This phone is a worst-case scenario. The screen is dead without backlight, the home button has been broken for some time and USB-Debugging is turned off. First thing I tried was connecting a USB-HDMI cable and OTG cable to see if we can unlock it with a conventional mouse, but sadly HDMI support was discontinued from the Galaxy S4. (Why!?)
I dismounted the phone and used an USB-Jig to force it into download mode. When connected to the computer both the MTP device and Samsung USB modem are visible. That tells me the phone still boots normally..
Connecting trough ADB did nothing, "no devices/emulators found". I also tried some commercial tools like FoneLab Android data recovery and some of the many (spyware-bundled) forks to no avail. Some detect the MTP device but off-couse need USB-Debugging to be enabled what seems to be impossible without a working screen.
Odin recognizes the phone but off course flashing the firmware will erase all data on the phone.
Replacement screens for this model are hard to get at and crazy expensive these days. Any other things I can try without risking data-loss?
Any tips are greatly appreciated!

Data transfer from broken oneplus7

Hi... I have an Oneplus 7 which is broken. Screen is all black but i know the device is switching on. I even get calls when sim is inserted. Im badly in need of the data stored in the phone. I have tried the below options but doesn't seem to work. Need some expert advise.
Options i have tried:
1. I have a Galaxy S8 n tried a usb cable transfer using samsung switch but it fails as the oneplus is in Charge only mode when cable is connected.
2. Tried installing ADB n Vizor app. But adb devices is not showing my device n so does Vizor. However, device gets displayed in Device Manager as an MTP Portable device.
Would be really helpful if someone can suggest a solution to change the usb mode in my oneplus which only shows a black screen that can solve my prob. Or any other solution to help me access my data in some form.
Thanks
You can try doing this and enable file transfer from the drop down menu and cross your fingers.

Enable MTP or transfer files with broken screen

Hi guys,
I had Oneplus 6 for the last couple of years (stock recovery, no-root), and the screen shattered last week. since then I bought a new phone, but I can’t extract files from the old device.
The main problem is the MTP options is not checked, as well as USB debugging therefore I don't have access to it with the windows explorer . However, I think the touch is still works (at least at the bottom of it) and beside the screen – the OP6 is fully functional and my PC recognize it.
I tried to enable it via ADB, but the device is not authorized. What can I do to get my vids and pics back?
p2p2020 said:
Hi guys,
I had Oneplus 6 for the last couple of years (stock recovery, no-root), and the screen shattered last week. since then I bought a new phone, but I can’t extract files from the old device.
The main problem is the MTP options is not checked, as well as USB debugging therefore I don't have access to it with the windows explorer . However, I think the touch is still works (at least at the bottom of it) and beside the screen – the OP6 is fully functional and my PC recognize it.
I tried to enable it via ADB, but the device is not authorized. What can I do to get my vids and pics back?
Click to expand...
Click to collapse
I guess the question is how broken is your phone? You cannot use adb, I think, until you enable usb debugging in developer options. To enable developer options you need to go to "about the phone" and click on build number like 7 times.
You can try uploading to google drive, or maybe use a bluetooth/maybe even usb mouse
EDIT:
I googled your problem, and this person recommends using an accessibility feature. Maybe this could help?
Hi, i had the same problem and i was going nuts with it. But i found a solution! As long as your digitizer still works, you press both up and down volume buttons at the same time for 3 seconds, and it will activate the talk back mode. You'll have to get used to it, because it's a bit finicky, but once you understand the mechanics of it, you connect your oneplus to a PC, through a USB cable, go to configurations, bluetooth & connections, USB options and select file transfer. Once you do that, you'll have access to your phone internal drive in the computer.
Hope this was helpfull!
Hey and thank you for your answer. Actually it sounds like a decent solution, but pressing the volume buttons did not turn on the talkback mode =\
p2p2020 said:
Hey and thank you for your answer. Actually it sounds like a decent solution, but pressing the volume buttons did not turn on the talkback mode =\
Click to expand...
Click to collapse
Uh, that sucks. It only works once the phone is unlocked. So if you did that, made sure that you volume is on, you are not connected to Bluetooth headphones or anything like that then I donno. You might have to convince a local repair shop to give you a loner screen to get your data out for a reduced price or something. Or try clicking blindly in the right spots. Or maybe somebody comes along with a better idea.
Android phones do not support external displays, right?
I don't know about the displays, but I'll go to a lab tomorrow because i ran out of ideas
thank you for your help, I appreciate your time mate :good:

Help Accessing Data on Screen Locked P20

Hi - wondering if anyone out there can think of a solutions to this...
So, my wife cracked her phone screen (Huawai P20) and bought a cheap phone to use short term while we worked out a replacement (Alcatel 1). When setting up the temporary phone, not all of the data from her P20 was install/copied, mainly because there's not enough storage space to hold it all.
Some of the data left on the P20 is really important (downloaded documents/files and pevious whatsapp history), so I was going to hook it up to a PC and grab all the data from it, but the biggest problem is she can't remember the unlock pattern. I know developer mode/USB debugging is not turned on, so I can't even get a PC/ADB to recognise it, plus I've had to connect it to a mouse and monitor (via HDMI/USB adapter) to even view/control the unlock screen.
I'm pretty sure that without the pattern we have little or no options, but was wondering if anyone knew the answers to the following:
Is there any way to unlock the phone using the old PIN that was set (she's confident she knows this)?
Is there a way to unlock using the finger print sensor (even though is says 'pattern required due to restart')
Should ADB list it as a device even though USB debigging is turned off and the phone is screen locked (currently does not list it, but I thought you could PIN unlock via ADB)
Does anyone know any other tools/options for accessiing the files on the phone.
Thanks is advance for any help!
Basically you can access Android's filesystem in ADB-mode or in MTP-mode: the latter should always be possible.
Even if USB Debuging is turned off and the screen is locked? Any tips on how to get the PC to see the device in MTP mode?
Thanks!
My wifey has a Huawei Y7 with HiSuite installed on Windows PC and HDB enabled on phone. As soon as she connects PC with phone over USB, confirms the verification code, phone gets mounted on PC as external USB-drive and thus visible in MTP-mode.
My guess is you have to take your Huawei to authorized service center and let them try to fix it.
Ah Ok. HiSuite asks for USB Debugging to be enabled first, which i can't do because it's locked. Thanks for you help anayway.

Categories

Resources