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Hey guys,
I just got my OPO today and have been loving every bit of it, but it seems that my SMS isn't working correctly. I checked the APN settings multiple times and even tried some of the preset ones with no luck. My issue is that I can both receive SMS messages as well as send and receive MMS messages, but when it comes to sending an SMS, I get a "Message note sent. Touch to retry" message. I've tried both the default app AND Google Hangouts with no luck from either. It's not a huge issue because I use mostly group chats and my gf can use hangouts, but it's still incredibly frustrating. Do you guys have any hints or tricks I should try out? I seriously love this device, but I am going crazy over the SMS issue.
I'm running the stock CM11S rooted with TWRP 64GB model on AT&T. Mobile data, LTE, everything else works. Just not actually sending SMS. I thank you for the responses ahead of time.
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
Guys, basically you have to get the apn that is used by AT&T. Idk if you already have that apn, but the preset ones are made for the T-Mobile bands not really AT&T as I know it.
Parvinder25 said:
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
Click to expand...
Click to collapse
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Email with R (OnePlus) said:
Jacob K
Jul 20 09:34
I got my device today, the 64GB sandstone black, and put in my AT&T sim card. The phone worked as usual-or so I thought. My data works. 4g LTE on the wireless network, group MMS works, and I even receive SMS fine. But I'm not able to send out any SMS for some reason. I get left with a "Message not sent" notification. I tried this first with the stock app then tried Hangouts and neither worked. I checked my APN and everything seems to be correct. I'm just at a loss, as it's odd that I can receive both SMS and MMS and even send MMS but I can't send out SMS. Is there something I can do to resolve this?
R (OnePlus)
Jul 22 13:27
Hi Jacob,
Let's try a few things to help you solve your SMS problem.
First, turn off your OnePlus One, carefully remove the SIM tray, and then power on your OnePlus One. Let it finish booting up. Obviously it will say there is no SIM inserted, cause there isn't!
Next, turn off your OnePlus One again. Carefully put the SIM tray/card back in the same way you took it out and power on again. Give your phone a few minutes to register on the network and get settled. Now, try to send an SMS, see if it works.
If we are back to square one, I'm going to have to gather a bit more info. As you probably already know, this problem is typically APN related. Are you using the PTA APN on At&t?
Would you mind downloading an SMS app called Textra (free) to see if you can send an SMS using this app please? Let me know if any of this stuff works, or not. Thanks.
Jacob K
Jul 22
to OnePlus
Alright, I tried all of the steps you gave me and it didn't work, so I tried again waiting longer in between each step and no luck. I also tried Textra and upon hitting the send button got an immediate notification that the message failed. I realize this seems to be a very specific problem because I've searched all over the internet and I've come up with no solutions. I posted in multiple forums with just one reply from someone else with the same issue. But since putting the ticket in I've also tried inputting the correct AT&T SMSC in all 4 formats to no avail. Every time I press update and re-enter it goes back to the old, which is in fact one of the correct SMSC's for AT&T (the one in quotes) with a ,145 tailing it (not sure what that's for). But any information you need I'll be glad to provide, and I greatly appreciate your response. I've been living off of Facebook messages and group chats the last few days, haha.
R (OnePlus)
Jul 22 14:46
Hey Jacob,
Cool, thanks for enduring a little troubleshooting and glad you understand the language of tech. Just to remove another obvious layer of doubt, please make sure you have updated to the latest version of CM via OTA. The fact that you can receive SMS messages makes this an interesting puzzle to solve.
For our next attempt, we will try something a little more drastic before I ultimately suggest a factory reset, but lets put that on the back burner for now.
Go to settings/apps and then swipe right 2 times to reach the 'All' category
For each of these apps: Phone/Messaging Storage , Messaging , Hangouts , and com.android.smspush
Perform this process: Force stop, Clear cache, Clear data
Do a restart when you are done and fire off an SMS when you are rebooted to a stable state. Any luck?
Jacob K
Jul 22
to OnePlus
Alright, no luck with that either, so I just sucked it up and did a factory reset. I tried sending an SMS immediately after and it worked, so I thought I was good. But then after I allowed Google to install all of my old apps, I tried it again and no luck. But I did notice when Google Voice installed, CM asked me if I wanted to use Voice+ (or something along those lines) and I said yes, chose my Gmail and allowed it to access my G+ info, but after that it asked me which email to use again and wouldn't go away until I clicked out of it. Then I had to swipe the notification away, so I figured Voice might be the culprit, uninstalled and voila, working SMS.
So maybe something in the Voice settings was messing things up, or maybe the CM Voice+ thing messed it up since it worked fine on my old phone. Not sure, but I'm happy to have fixed it. Everything works great now! And even though we weren't able to fix the problem through the troubleshooting steps you provided, I realize this was a difficult and very specific and local issue.
[insert nerdy thank you note here]
Click to expand...
Click to collapse
Bliznade said:
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Click to expand...
Click to collapse
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Thanks.. Didn't find that setting but uninstall works perfect.
Sent from my A0001 using XDA Free mobile app
Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Parvinder25: Could you perhaps elaborate on exactly where these "connection settings" are located? I could not find them anywhere within the Google Voice app. I'd like to keep using GV for its visual voicemail feature, however it seems to completely disable my ability to send MMS messages (although they do send after GV is uninstalled). I've located a toggle to receive text messages either within google or through the messaging app, however the messaging app was already selected. That would be the only toggle I could locate within GV that remotely relates to messaging. Thanks in advance.
Hello Parvinder,
It was glad that you have resolved this issue, i am also facing similar issue with my One Plus One mobile - MESSAGING. I am using AT&T network. I couldn't fine Google Voice+ in the apps or settings. I can just see Google Voice but, i am not able to find which setting needs to be disabled or Uninstalled? Could you please provide exact navigation for the same would be great help for me and other users on this blog.
Appreciate your help.
Thanks,
Venki
Hi all,
First time post, been enjoying all the advice on how to root and all that jazz.
As the title says it; I'm having problems downloading any theme from the app store. Any theme I choose and hit "Download" on it just brings up a window for 1/2 a second that I believe says "Downloading" but never actually does anything. Another weird thing, the other 2 themes that are kind of defaulted for options that you can download both work. I'm not sure if this is a silly question, however I can't seem to figure it out as no one else seems to have this issue.
Random pieces of information:
1. Yes, my phone is rooted, however this issue was still around before I did so.
2. I have the AT&T variant Galaxy S6.
3. I've checked to see if there's any apparent apps I disabled that may cause it but the only app that seems like it may be related is "Theme Store", and that of course isn't disabled.
Thank you!
Did you disable the Samsung Account? It doesn't work without the Samsung Account apk.
marsen2567 said:
Did you disable the Samsung Account? It doesn't work without the Samsung Account apk.
Click to expand...
Click to collapse
Double checked, it is not disabled.
Thanks for the idea though!
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
jeff5891 said:
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
Click to expand...
Click to collapse
This may be a dumb question, but maybe it will avoid me a lot of wasted time, but how do I do that? And Thanks for the help!
jeff5891 said:
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
Click to expand...
Click to collapse
Well, I think I figured out how to do it.
I made another account and registered my device on that Samsung account while un-activating it on my old one. However, I can't add the account on my phone, whenever I go to accounts on the settings page and choose Samsung account it does nothing, absolutely nothing. It just goes back a menu where it shows my account without allowing to input any information.
twitchdatweek said:
Well, I think I figured out how to do it.
I made another account and registered my device on that Samsung account while un-activating it on my old one. However, I can't add the account on my phone, whenever I go to accounts on the settings page and choose Samsung account it does nothing, absolutely nothing. It just goes back a menu where it shows my account without allowing to input any information.
Click to expand...
Click to collapse
Did you ever figure out how to fix this? I wanted to download a camera mode, but realize nothing would happen when I tried to install. I went back and enabled all of my disabled apps in Titanium Backup. But unfortunately I still cannot add a Samsung account. Same thing happens when I choose Samsung from the account types, nothing happens.
I've got a girl that I work with that is having the exact same issue. She has the 128gb Verizon model and essentially nothing happens when you try to install a theme. Same thing happens with the Samsung account as well, as soon as you go into add the account and press Samsung account, it just bumps you right back out to the accounts screen. I've tried clearing data for Samsung Account, Galaxy Apps, Theme Manager, etc. Not quite sure what the issue is.
You're not alone
I'm having the same issue after attempting to install new camera modes via galaxy apps store.
support advised me to disable Samsung account and clear the cache... now i can't add it back despite it being enabled.. its just an endless loop .. add account - chooses Samsung account - flips back t previous screen
http://forum.xda-developers.com/galaxy-s6/help/able-to-add-samsung-account-t3118651#post61013557
Some please help us figure this out!
R3d3ad3 said:
I'm having the same issue after attempting to install new camera modes via galaxy apps store.
support advised me to disable Samsung account and clear the cache... now i can't add it back despite it being enabled.. its just an endless loop .. add account - chooses Samsung account - flips back t previous screen
http://forum.xda-developers.com/galaxy-s6/help/able-to-add-samsung-account-t3118651#post61013557
Some please help us figure this out!
Click to expand...
Click to collapse
Sorry for not posting any updates.
Well, this isn't probably what you want to hear, but I fixed it by doing a Factory Data Rest. I don't know if everyone else's issues are exactly what I was experiencing, but I noticed when I did this reset and had to link a Samsung Account upon first power up for the phone. I'll be honest, I don't remember doing this the first time I got the phone (This is my first Samsung Account so I wasn't aware you had to do this). Then, of course, I checked this issue and it was fixed. I know this isn't really figuring out how to fix the issue, but it worked for me.
Good luck guys!
same thing bro...
twitchdatweek said:
Sorry for not posting any updates.
Well, this isn't probably what you want to hear, but I fixed it by doing a Factory Data Rest. I don't know if everyone else's issues are exactly what I was experiencing, but I noticed when I did this reset and had to link a Samsung Account upon first power up for the phone. I'll be honest, I don't remember doing this the first time I got the phone (This is my first Samsung Account so I wasn't aware you had to do this). Then, of course, I checked this issue and it was fixed. I know this isn't really figuring out how to fix the issue, but it worked for me.
Good luck guys!
Click to expand...
Click to collapse
I wasted hours on multiple days speaking to every venue availing for support and none were even aware it was possible and all claimed a factory reset. On the flip side verizon offered offered a refurbished replacement, but unless this continues I'd opt for the reset which fixed my account and now it runs like a dream... a super fast octabrain dream
I was facing the same problem.
Reading through this thread I've figured out what was wrong.
I have an old Samsung Account and this account was blocked on Samsung due to inactivity and new T&Cs to agree.
I've accessed the Samsung site (https://account.samsung.com) and reactivated my account.
After that, I became able to download the themes from Themes Store.
twitchdatweek said:
Hi all,
First time post, been enjoying all the advice on how to root and all that jazz.
As the title says it; I'm having problems downloading any theme from the app store. Any theme I choose and hit "Download" on it just brings up a window for 1/2 a second that I believe says "Downloading" but never actually does anything. Another weird thing, the other 2 themes that are kind of defaulted for options that you can download both work. I'm not sure if this is a silly question, however I can't seem to figure it out as no one else seems to have this issue.
Random pieces of information:
1. Yes, my phone is rooted, however this issue was still around before I did so.
2. I have the AT&T variant Galaxy S6.
3. I've checked to see if there's any apparent apps I disabled that may cause it but the only app that seems like it may be related is "Theme Store", and that of course isn't disabled.
Thank you!
Click to expand...
Click to collapse
Do a factory reset get the theme then root if it still dont work then call samsung.
Sent from my SM-N910V using XDA Free mobile app
I have a same problem. My phone not rooted. I have package disabler. I enabled all disabled packages, rebooted phone, deleted dalvik, but no succes. I can't create samsung account in phone settings >accounts and theme store do not work. I do not want factory reset, because after needs a lot of time to configure phone.
Hi guys
I got my gear s3 delivered yesterday and have been playing with it for the past couple of days. Yesterday the voice commands worked okay but tonight when I have tried to set an alarm I just get a message saying "I'm unable to process your request, please try again later"
Is s voice working for anyone else? I so wish this watch could use Google voice. That works great every time.
Cheers
Edit: I have the voice set to united kingdom, if I set it to USA it works. Could be the server is down possibly
Mine even set to English US also not works
I figured out the problem with mine. The S voice app got updated yesterday and I think something went wrong with the install. So I backed up my data through the Samsung gear app and did a factory reset on the watch. All my apps then transferred back automatically including the update for S voice which installed correctly this time.
It has stopped working again tonight saying "I could not find an answer to your question"
Hate S Voice
After working fine suddenly I get the same response when using s voice to make a call."An error has occurred. Try again later".
Tried backup, reset and restore
Following Rob77's lead I backed up to the Samsung Cloud, reset my S3 then restored my backup. Sadly none of my purchased apps got restored! But the good news is S Voice is functioning once again. Flakey Tizen
i never used the visual voicemail feature before i got my pixel, so it's new to me and i hope this isn't a dumb question that's been answered a million times, but i did searching both on xda-developers and on google and couldn't find an answer.
basically, i switched from verizon to fi the other day and was surprised to see that my all of verizon voicemails stuck around in the dialer app. this seems to me to suggest that they're stored somewhere on the phone itself. before that happened, i figured it was reaching out to verizon every time i played one. problem with this is, since they're on the device now, i figure i'll also probably lose them if i do factory data reset or flash PN on there (which i'd like to do).
so my questions are, where on the device are the recordings stored, and is there a way i can back them up and restore them? may seem silly, but i actually have some voicemails going as far back as february of 2007 (it told me they'd be saved for 21 days but they're still there a full 10 years later!), including some from a friend who passed away a few years ago. of course, i figured they'd vanish when i switched services so this is really all a bonus, but since it seems like there should be a way to preserve them...
needletothebar said:
i never used the visual voicemail feature before i got my pixel, so it's new to me and i hope this isn't a dumb question that's been answered a million times, but i did searching both on xda-developers and on google and couldn't find an answer.
basically, i switched from verizon to fi the other day and was surprised to see that my all of verizon voicemails stuck around in the dialer app. this seems to me to suggest that they're stored somewhere on the phone itself. before that happened, i figured it was reaching out to verizon every time i played one. problem with this is, since they're on the device now, i figure i'll also probably lose them if i do factory data reset or flash PN on there (which i'd like to do).
so my questions are, where on the device are the recordings stored, and is there a way i can back them up and restore them? may seem silly, but i actually have some voicemails going as far back as february of 2007 (it told me they'd be saved for 21 days but they're still there a full 10 years later!), including some from a friend who passed away a few years ago. of course, i figured they'd vanish when i switched services so this is really all a bonus, but since it seems like there should be a way to preserve them...
Click to expand...
Click to collapse
I have a Verizon Pixel and voicemails are stored at Verizon. I still have a voicemail from a friend from 2015 that comes back after every factory reset, new ROM, even going from a Nexus 6 to the Pixel.
strange! so how am i accessing them after switching to a Project Fi SIM card? are you using the visual voicemail feature where they show up in the dialer app?
could it be that the google cloud backup stuff has them stored and that's what's bringing them back for you?
I know I am a little late but I have the answer. I am presuming you mean a hard copy file of the actual voicemail ? As long as you see it there. its really simple
Open the voicemail menu in the dialer app. Expand the voicemail in question , and simply use the send to feature at the bottom and it will export an .amr file to the place of your choice!
PROFIT!
I'm at a loss here. I have asked Google for their help and they were useless. I have been using a Samsung Galaxy S8+ (AT&T). It has a feature called SMART LOCK that uses a Trusted Place, which has worked in the past without any issues. For those that don't know or use it, it allows you to keep your device unlocked while your at a trusted place. With that being said, My home address keeps deleting from Google Assistant > Settings> Personal Info> Home & Work Locations. My work location stays here, but my Home Location keeps getting deleted for some reason. I can't figure out what is causing it.
I've deleted it and edited it many times and yet it still happens.I thought it was an app or allowed program, but I went through them and didn't see anything that shouldn't be allowed in my Google account. I have deleted my cache, data and uninstalled updates on all, Google Play Store, Google Assistant as well as a few others. Yet my Home Location keeps on disappearing for no apparent reason. I wouldn't care so much, but I use the Smart Lock feature while home.
I have used Tasker from the play store and set up commands and this didn't even work to unlock phone while at home.
I have wiped my phone many times and it still happens. Does anyone else have this issue or at least know a fix or is this a bug?
Any help would be much appreciated.
Sounds very frustrating. I have not heard of the issue before.
I'm wondering if you have also cleared out your Gmail address/contact info and Google calendar profile, as well?
What happens when/if you create a new alias profile? Will the alias address remain?
I would have to get back to you on that. I haven't tried creating another profile (alias). I can create another Google account and see what happens. I was also wondering if it was a fb so that could be doing it, but I have the same apps on my tablet (running marshmallow) and it doesn't get deleted from there.
Is doing it on my phone and my wife's.