Hello!
A few days ago my phone got wet.
After that I can no longer use the touchscreen. Everything else works fine, including unlocking it using facial recognition.
The phone is a Samsung Galaxy S Plus (i9001), with a replaced screen (Crushed it 6 months ago..).
The phone has been dropped many times, but it always worked fine afterwards.
I've already decided i'm buying a new phone, but I still want to try to recover all my data on the phone (messages and appdata is important to me).
So my question is: Is there some way I can access my files? The wifi is off, and so is 3G. usb is set to mass storage mode, so I can't use kies.
Maybe I can upgrade the rom with something that automatically activates some form of filesharing?
Thanks in advance for any ideas.
Also: Do you think there is still hope to get the screen working? When It is unlocked I see that one of my apps is "selected" so it would seem the touchscreen is frozen - not necessarily defective.
I've read that a factory reset can help with this kind of trouble, but I don't want to do that before I have my files..
hey all i came here because i know you guys are the elite in phone knowlege. i recenty had my phone stolen. droid turbo ballistic black 64. so i jumped on my fiances phone and downloaded android device manager to secure or track it. i locked it remotely to protect my info. days later recovered the phone. the problem ive encountered is that now that i have the phone back i cannot unlock it. the password system in that app is broken. i need to figure out how to get past the screen lock so i can recover my phone. i know i can fa tory reset it and do it but thats counterproductive to what i want. i want to recover my photos and music. any advice would be mpst appreciated
Hi, this is my first post here, after many years as a lurker. I have recently encountered an issue for which there doesn't seem to be a solution.
I have lost data (mainly photos and videos) after I accidentally deleted them, when I set up my cloud account, a long story that I won't bore you with..
In every single instance of similar issues over the years with all my android phones, [starting with the mighty HTC G1, and through many HTCs and now finally to the Huawei p20 pro],I have come up against a data loss that is genuinely non-recoverable.
All other android phones will allow 3rd party sofware access (sometimes with a small quick root install) to the phone.
The huawei is the first phone I have encountered that deliberately inhibits this. In order to get root access, I have to factory reset the phone.
This is a major issue, and one that I think would have put me off purchasing this phone had I known about it.
There simply is no way to retrieve lost data on a phone if you had not rooted it prior to the data loss.
How frustrating it is, to know that due to me being a silly billy and setting my cloud to delete local pics after upload, (then deleting the cloud thinking I had local copies), has cost me dearly.
The pics are still there to be recovered, but i can not ever get access.. to my own data, on my own phone, due to the firmware.
I think its time to finally go Samsung.
Please someone tell me I've missed something obvious, and that there is a way to retrieve these pics?
Tal.
I want to get my bootloader code first
Hi Everyone,
I'm having a big problem with my Note 6 Pro. So, I came here to hopefully find a solution. Several days ago, when I attempted to enter my password, it was no longer accepted. Just receive a message on the screen that it's not correct. Except that it is correct - it's the Xiaomi garbage that is not correct. I changed nothing and nobody else ever has access to my phone so, it's quite impossible that anyone else ever changed it. I really am in a bad situation. Could someone advise any potential method that I could be able to access the phone?
I'm currently living in Hong Kong. Are there any top, local phone repair shops that might be able to help? Xiaomi service told me that the only way to use my phone again would be a complete reset. I can't believe this is the only method that would ever work. At this point, I don't even care what happens to the phone in the end as I will never use it, nor will I ever use any Xiaomi product again. I just want to be able to retrieve the last few months of irreplaceable photos and my various contacts.
Cheers!
Amy
Well...i can tell you one thing.
My office colleague have Redmi Note 5 amd last week she had exactly the same issue...
Phone locked itself and she couldn't unlock it...and she also didn't do anything...
Nothing was working, nor fingerprint, nor PIN code...
With your post, I'm wondering if it's some kind of a bug???
She eventually take it to service in order to somehow make backup of all the files of internal storage.
I saw that she has the phone now but didn't ask her what she did, was she able.to save the data etc.
I will check it tomorrow if i see her.
Sent from my Redmi Note 6 Pro using Tapatalk
AmyS9 said:
Hi Everyone,
I'm having a big problem with my Note 6 Pro. Could someone advise any potential method that I could be able to access the phone
Click to expand...
Click to collapse
At first do you have any custom recovery installed on your phone? If so open it and select Advanced tab , File Manager and go to data then scroll down and open system folder and delete this files one by one > locksettings.db , locksettings.db-shm , locksettings.db-wal , gatekeeper.pattern.key (If found) , gatekeeper.password.key (If found) , password.key .. Now reboot phone
n0s-speed said:
At first do you have any custom recovery installed on your phone? If so open it and select Advanced tab , File Manager and go to data then scroll down and open system folder and delete this files one by one > locksettings.db , locksettings.db-shm , locksettings.db-wal , gatekeeper.pattern.key (If found) , gatekeeper.password.key (If found) , password.key .. Now reboot phone
Click to expand...
Click to collapse
Thank you for the information. However, I don't have any custom recovery installed. I'm using the phone as purchased - everything is stock. What you described would not work on stock phones?
I have checked with my colleague, she needed to do factory reset of the phone, and thus lost all the data that she had on the phone [emoji53]
She said that there was some glitch/bug during charging - phone was on charger, and at one point there was voltage dropdown in the electricity network (usual stuff in Serbia), like power got cut down for 1 second and up and running again...after this, her phone was locked...
Sent from my Redmi Note 6 Pro using Tapatalk
AmyS9 said:
Thank you for the information. However, I don't have any custom recovery installed. I'm using the phone as purchased - everything is stock. What you described would not work on stock phones?
Click to expand...
Click to collapse
Unfortunately it won't work without flashing a custom recovery
Bro I encountered the same problem and I knew that this is some sort of a bug, (by the way I'm an tech expert, so any problem in Android or windows i can probably solve it) so before dealing with any kind of bug in Android just reboot your device and guess what, 99% bugs get fixed after rebooting your device. And it perfectly solved mine too
Hi! I have made an account specifically to reply and inform you that I had encountered the same issue on my Xiaomi Note 9s and my brother, twice on his Vivo y19. I was the victim first and I was certain that I hadn't forgot nor did anyone mess with my phone. Afterwards I'd just keep my phone without any security. When my brother told me that he had the same issue, I was shocked to know that it wasn't only Xiaomi but Vivo as well, so my decision to keep my phone free of locks was solidified. My brother however, decided to use security again and it happened for the second time.
I'm not sure if Google or Xiaomi, Vivo, individually or collectively, have a part in this. All I know is that it's really painful to loss your data this way, for no apparent reason at all.
This sucks and there's very little information on internet regarding why this happens.
So my advice is that if you've been locked out of your device this way once, don't ever use the security features again. Because most of these phones require a primary password (pattern, pin, code etc) for other features like facelock and fingerprints to work. What sucks even more is that they only ask for the primary passwords on restarts. Had it been the fingerprint, I probably could have unlocked my phone (not sure if my fingerprint would have also been reset).
P. S. I used a lot of words to convey a simple message but it's because English isn't my first language and I don't want anyone to deal with the same headache as mine.
Good morning XDA really after some advice. I managed to wipe my phone last night by ending up in the boot options when putting it into my phone holder in the car. Unfortunately it set itself to Chinese and then i must have said yes to reset.
For some inexplicable reason it has not been backing up lots of my data (I'm sure i set that to backup to google drive) such as whatsup chats google photos etc since upgrade it in Jan by the looks of it. I've looked at a number of recovery software but they don't seem to bring much back or to do a deep scan they need to be rooted.
Is rooting the only way to look at the physical storage. As I'im pretty sure I'm correct in thinking that the data is not physically wiped as such. just removed the data table?
On my old oneplus 3 i rooted it and that stopped me getting updates. I'm hopping that some of you guys can help me with these question?
1) is there any software to get this back and if so what do people recommend
2) if I was to root my phone as (dr.phone wants to do for a deep scan) would this stop me getting updates.
3) and or would it be easy enough to re root back to how it would have been prior to rooting so that oneplus would update normally