Hi Everyone,
I'm having a big problem with my Note 6 Pro. So, I came here to hopefully find a solution. Several days ago, when I attempted to enter my password, it was no longer accepted. Just receive a message on the screen that it's not correct. Except that it is correct - it's the Xiaomi garbage that is not correct. I changed nothing and nobody else ever has access to my phone so, it's quite impossible that anyone else ever changed it. I really am in a bad situation. Could someone advise any potential method that I could be able to access the phone?
I'm currently living in Hong Kong. Are there any top, local phone repair shops that might be able to help? Xiaomi service told me that the only way to use my phone again would be a complete reset. I can't believe this is the only method that would ever work. At this point, I don't even care what happens to the phone in the end as I will never use it, nor will I ever use any Xiaomi product again. I just want to be able to retrieve the last few months of irreplaceable photos and my various contacts.
Cheers!
Amy
Well...i can tell you one thing.
My office colleague have Redmi Note 5 amd last week she had exactly the same issue...
Phone locked itself and she couldn't unlock it...and she also didn't do anything...
Nothing was working, nor fingerprint, nor PIN code...
With your post, I'm wondering if it's some kind of a bug???
She eventually take it to service in order to somehow make backup of all the files of internal storage.
I saw that she has the phone now but didn't ask her what she did, was she able.to save the data etc.
I will check it tomorrow if i see her.
Sent from my Redmi Note 6 Pro using Tapatalk
AmyS9 said:
Hi Everyone,
I'm having a big problem with my Note 6 Pro. Could someone advise any potential method that I could be able to access the phone
Click to expand...
Click to collapse
At first do you have any custom recovery installed on your phone? If so open it and select Advanced tab , File Manager and go to data then scroll down and open system folder and delete this files one by one > locksettings.db , locksettings.db-shm , locksettings.db-wal , gatekeeper.pattern.key (If found) , gatekeeper.password.key (If found) , password.key .. Now reboot phone
n0s-speed said:
At first do you have any custom recovery installed on your phone? If so open it and select Advanced tab , File Manager and go to data then scroll down and open system folder and delete this files one by one > locksettings.db , locksettings.db-shm , locksettings.db-wal , gatekeeper.pattern.key (If found) , gatekeeper.password.key (If found) , password.key .. Now reboot phone
Click to expand...
Click to collapse
Thank you for the information. However, I don't have any custom recovery installed. I'm using the phone as purchased - everything is stock. What you described would not work on stock phones?
I have checked with my colleague, she needed to do factory reset of the phone, and thus lost all the data that she had on the phone [emoji53]
She said that there was some glitch/bug during charging - phone was on charger, and at one point there was voltage dropdown in the electricity network (usual stuff in Serbia), like power got cut down for 1 second and up and running again...after this, her phone was locked...
Sent from my Redmi Note 6 Pro using Tapatalk
AmyS9 said:
Thank you for the information. However, I don't have any custom recovery installed. I'm using the phone as purchased - everything is stock. What you described would not work on stock phones?
Click to expand...
Click to collapse
Unfortunately it won't work without flashing a custom recovery
Bro I encountered the same problem and I knew that this is some sort of a bug, (by the way I'm an tech expert, so any problem in Android or windows i can probably solve it) so before dealing with any kind of bug in Android just reboot your device and guess what, 99% bugs get fixed after rebooting your device. And it perfectly solved mine too
Hi! I have made an account specifically to reply and inform you that I had encountered the same issue on my Xiaomi Note 9s and my brother, twice on his Vivo y19. I was the victim first and I was certain that I hadn't forgot nor did anyone mess with my phone. Afterwards I'd just keep my phone without any security. When my brother told me that he had the same issue, I was shocked to know that it wasn't only Xiaomi but Vivo as well, so my decision to keep my phone free of locks was solidified. My brother however, decided to use security again and it happened for the second time.
I'm not sure if Google or Xiaomi, Vivo, individually or collectively, have a part in this. All I know is that it's really painful to loss your data this way, for no apparent reason at all.
This sucks and there's very little information on internet regarding why this happens.
So my advice is that if you've been locked out of your device this way once, don't ever use the security features again. Because most of these phones require a primary password (pattern, pin, code etc) for other features like facelock and fingerprints to work. What sucks even more is that they only ask for the primary passwords on restarts. Had it been the fingerprint, I probably could have unlocked my phone (not sure if my fingerprint would have also been reset).
P. S. I used a lot of words to convey a simple message but it's because English isn't my first language and I don't want anyone to deal with the same headache as mine.
Related
Hi to all, I'm writing here because I had my first problems with my v970 (with etotalk rom). This evening I checked my mobile and I found that none of the sim was active (I was not in airplane mode) and I could not activate them, as if they were not in their slots. Meanwhile the upper part of the device began to heat up, so I tought it could be an antenna/receiver problem. I almost forgot to say that I installed Truecaller (deleting Contapps) and updated facebook and few others apps less than one hour before the event, but I already uninstalled them to exclude some of the possible causes. I'll gladly listen to any advice. Thank's in advance. GL
Restart, and see if it continues.
Already tried a lot of times, with or without sim cards. I also noticed an abnormal use of battery.
When did the problem start? What did you do before it started? Does your cellphone always have no signal, or does it come & go (sometimes SIM works, sometimes it doesn't)? Have you checked your APN settings?
post-mortem said:
When did the problem start? What did you do before it started? Does your cellphone always have no signal, or does it come & go (sometimes SIM works, sometimes it doesn't)? Have you checked your APN settings?
Click to expand...
Click to collapse
The problem started yesterday and I never experimented It till now. As I Said, before I encountered It, I updated some apps from the market and I changed the default caller manager (should I call It in this way?) with Truecaller. I also deleted my sim contacts
. I can't check apn because there are no apns to check (Android shows me the voice "mobile networks" but I can't select it
Update: I tried to restore the original rom, but the problem persists. I also made a check with the recovery, and it shows me that the device cannot detect sim cards. I begin to think that it's an hardware problem (ouch). Am I right?
What did you do in recovery that checks SIM cards? Are you talking about CWM recovery?
post-mortem said:
What did you do in recovery that checks SIM cards? Are you talking about CWM recovery?
Click to expand...
Click to collapse
Nope, it's the faulty recovery that etotalk sent me with the phone. I would like to install the cwm and flash another rom, but I'll leave that as the last option
If the recovery they sent you is faulty, then what good is it? If there's a custom recovery available for your phone, you might as well go with it, not that it'll solve anything by itself.
You might try inserting some kind of shim along with the SIM card to see if the extra pressure help make contact with the leads. Careful, of course, that whatever you stick in there doesn't stay behind.
post-mortem said:
If the recovery they sent you is faulty, then what good is it? If there's a custom recovery available for your phone, you might as well go with it, not that it'll solve anything by itself.
You might try inserting some kind of shim along with the SIM card to see if the extra pressure help make contact with the leads. Careful, of course, that whatever you stick in there doesn't stay behind.
Click to expand...
Click to collapse
I know about the recovery, but I was trying to don't invalidate the warranty (as if I'll ever use it...). Now I'm charging the phone, it's already the third time today...
Aw, heck. If you've got warranty, just send it in.
post-mortem said:
Aw, heck. If you've got warranty, just send it in.
Click to expand...
Click to collapse
Yep, I've got warranty, but sending it in China will cost me almost as much as buying a new one
Ok, I flashed a recovery and a custom rom, but nothing happened.The signal is still absent and the antenna heats up the same way as before. I tried to enter engineer mode and it shows me messages as "com.android.internal.telephony.CommandExcepti on: RADIO_NOT_AVAILABLE", "3G off. Cannot set", ecc... It also shows me "invalid IMEI" if I try to look at it and I cannot change it back with the AT +EGMR command (it says "Radio on" and "SIM State: ABSENT", altough the SIM card is in its slot).
I think you have to crack the case.
ArcheoGian said:
Ok, I flashed a recovery and a custom rom, but nothing happened.The signal is still absent and the antenna heats up the same way as before. I tried to enter engineer mode and it shows me messages as "com.android.internal.telephony.CommandExcepti on: RADIO_NOT_AVAILABLE", "3G off. Cannot set", ecc... It also shows me "invalid IMEI" if I try to look at it and I cannot change it back with the AT +EGMR command (it says "Radio on" and "SIM State: ABSENT", altough the SIM card is in its slot).
Click to expand...
Click to collapse
Hmmm... if your phone is reporting invalid IMEI numbers then I would try first to get that working as it should. Read this tutorial and re-write your IMEI numbers.
Then I would try the latest stock ROM, which is available on ZTE support website. Here is the direct link to the ROM.
If your phone still doesn't work after that, then I'm afraid you have a hardware problem.
I have had the telephone for more than one month with no problem. Trying every ROM made by Bruno with no problem at all with signal, but...
About 4 days ago, I started suffering exactly the same problems stated by ArcheoGian. I have tried everything (installing older Roms, rebooting, changing SIMs from 1 to 2, etc.) but unfortunately with no success. I just have to try to install the original ROM, but I supose it will be the same.
Afer a few reboots, I can make the telephone to search for a network, it founds it, it connects, it transfers data, I can make calls, but ramdomly (can be after 30 seconds, 30 minutes or maximum one hour) it disconnects and the red X of death (Xbox 360 times ) appears on top of the screen.
I can try to go and return from airplane mode, or search for networks that it won't re-connect.
I fear it can become a typical problem for this phone.
I am "delighted" to send it back to China and wait for two months to get it back (after explaining it to the seller and so on). Fingers crossed
@prinxo: did you buy it from eto...k? (I don't know if I can write the entire name of the seller)
Update: I tried everything it was told me (except to crack the case, at least not yet...), my last hope is to manually insert the IMEIs inside the data folder. There's just one problem: none of the methods suggested in the link posted by bcgngm works on my phone, so I need to generate the IMEIs whit my pc (I couldn't open the exe with windows 7, I'll try with win xp in a while, otherwise I have to ask someone to create it for me).
ArcheoGian said:
@prinxo: did you buy it from eto...k? (I don't know if I can write the entire name of the seller)
Click to expand...
Click to collapse
No, I bought it from another seller at Aliexpress.
As I thought: I tried to re-install an original ROM, and everything remains the same. I thought I was successfull but after one hour the phone disconnected itself from the network. After that moment, I need about 3 re-boots to get signal again and it lasts for just a few minutes.
At this point, I would disregard a software problem.
Happy happy to have to send it back to China.
ArcheoGian said:
Update: I tried everything it was told me (except to crack the case, at least not yet...), my last hope is to manually insert the IMEIs inside the data folder. There's just one problem: none of the methods suggested in the link posted by bcgngm works on my phone, so I need to generate the IMEIs whit my pc (I couldn't open the exe with windows 7, I'll try with win xp in a while, otherwise I have to ask someone to create it for me).
Click to expand...
Click to collapse
Why do you say it is not working? My preferred method is to use the adb commands (and for that you have to install Android SDK). Don't forget that when you type the commands there is no output message on the screen. The phone has to be restarted so that changes take effect.
bgcngm said:
Why do you say it is not working? My preferred method is to use the adb commands (and for that you have to install Android SDK). Don't forget that when you type the commands there is no output message on the screen. The phone has to be restarted so that changes take effect.
Click to expand...
Click to collapse
The third and the fourth ones are the only methods to restore IMEI I didn't try, just because I never used sdk and adb (and I'm not sure to be able to use them). I followed the others options (I also created the IMEI file with the russian program), but it continues to show me the "invalid IMEI" message. Can you help me, maybe showing me a good walkthrough?
This ADB Tutorial looks easy to follow. Check it out!
Hello.
I have the ZTE axon A1R (not pro) and about a month ago I received a notification for a update to marshmallow 6.0 and so I went through the process, and it completely froze and would not boot.
Since then I did a factory reset however I cannot get passed the sign in screen where it asks you to sign in with the gmail that was previously associated with the phone. I have done this countless times and it simply does not accept the email even though it is correct. I have initially waited 3 days and since then tried many many times but it simply throws me back to the sign in screen.
I have tried the other option where google sends a code digit and this doesnt work wither.
I have been in contact with zte customer service but it is a complete joke. They have done absolutely nothing to help me and what I thought would take a couple of days at the most to fix, has now been over a month and is very frustrating. They keep sending me email to "wait and that they forwarded my concerns to the appropriate people to help" however this has not happened in over a month now.
what can I do? (I tried searching for this problem here on xda forums and google in general but cannot find the relevant information. Mostly what I find is stuff for the pro version of this phone)
Thank you
Hi !
Is this thread useful ?
Cheers !
xanthrax said:
Hi !
Is this thread useful ?
Cheers !
Click to expand...
Click to collapse
hi,
thanx for trying to help but sadly the above is for the Axon 7.
i am only able to find information (on xda) regarding Axon 7 and axon pro neither of which is my phone.
mine is the regular axon (A1R) http://www.gsmarena.com/zte_axon-7686.php
I should note that I am not so much interested in rooting it or anything like that.
I just want to be able to use it again under any circumstance but I simply cannot get passed the "sign in with email previously associated with this phone" because it keeps sending me back after I put in the correct information.
ZTE has been a complete failure in helping me even though it was their update that has cause me problems in the first place
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
xanthrax said:
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
Click to expand...
Click to collapse
I have done that.
no go.
and the weird thing is that, when i do type in the wrong password, it knows, and says so... but when I type in the correct one, it doesnt say anything, just jumps right back into the 'please sign in with the email associated with this password' screen.
I think it may be a issue with the update itself.
I cannot get passed the 'verify your account'
page. I tried everything, I keep putting in the
correct email and password, and even trying with the
code that google sends via text, and it always just
sends me back to the 'verify your account'.
THis is a problem with ZTE update. It fails to
recognize the previous email that was associated to
the phone.
When I power the phone while holding the 'up' button
and go into android recovery, it says:
ZTE/P897A10_ROGERS/billy
6.0.1/MMB29M/20160707.005703
So it seems that even though I have reset the phone
into factory reset, it has still applied the 6.01
update which is not what the phone came with when I
bought it (it came with 5.01)
Perhaps this is the problem and why it is not
recognizing the email associated with the phone.
I dont know why it says "ROGERS/billy"
Rogers is not the carrier that I am with and billy is
not my name.
I purchased a Samsung Galaxy S7 Edge from a guy off ebay with smashed the screen for a cheap price and recently took it to my local Official Samsung repair shop who repaired it for a reasonable price. I turned the phone on and it had all of the other guys personal stuff on the phone and he had a screen lock on there that I didn't know how to unlock so I did a factory reset in recovery without realising about FRP. When the phone rebooted I get the google screen asking me for the original google account credentials. I have tried contacting him and getting no joy. I have tried all of the methods in youtube but as the phone has the December 2016 security update none of them seem to work. When I plug the phone into my PC windows just says the USB device has malfunctioned and does not connect. I have installed the full Samsung USB drivers but the PC still doesn't recognise it. Could the fact it is not recognised be due to the google frp or could it be to do with the fact the phone could still be damaged from when it was dropped. Im not fussed about the USB port in normal use but it appears the only method to bypass the FRP is via the USB and using one of those methods. Can anyone help please?
I had the same problem and from my understanding all the methods are blocked now I'm trying to find out if theres a way that i just havent figured out yet i've book marked your question and will keep checking back to see if you have had any help
I know it is a tricky subject as I could be in possession of a stolen phone in which case I am rightly being locked out of it but I have the receipt to prove I have purchased it which I am willing to show to anybody who might know a way around it.
Have you tried putting it in download mode then using emergency recovery on Smart Switch?
Yes tried that earlier. Smart Switch doesn't recognise it. Just stays on the screen telling me to connect the phone even though I already have. When I plug the phone into the laptop it says the USB device (my phone) has malfunctioned and Windows doesn't recognise it. I have tried ODIN and that doesn't recognise the phone either as it isn't being given a COM number by Windows. Guess I will have to take it back to the Samsung Support Centre as I paid them to get the phone working and he said the price quoted was to get it fully working. If the USB isn't working then they can repair it!
Hey need help? Contact me on WhatsApp @ +918848180955 I'll help u out
Ditto as him
Proof of ownership, otherwise identical to dec update. whatever you think, need the help..thanks
ash 202 said:
Hey need help? Contact me on WhatsApp @ +918848180955 I'll help u out
Click to expand...
Click to collapse
I've just unlocked a S5 Neo.
I flashed the very first firmware version (5.1.1)
FRP lock still there BUT I could now use the side sync hack or samsung unlock APK on OTG cable.
Then flashed the latest 6.0.1 version
Did you manage to unlock it?
I have the same problem
Any good current methods for this
uninstall all drivers related and kies. Then install kies and needed drivers. See if you can connect via download mode now.
godders3906 said:
I purchased a Samsung Galaxy S7 Edge from a guy off ebay with smashed the screen for a cheap price and recently took it to my local Official Samsung repair shop who repaired it for a reasonable price. I turned the phone on and it had all of the other guys personal stuff on the phone and he had a screen lock on there that I didn't know how to unlock so I did a factory reset in recovery without realising about FRP. When the phone rebooted I get the google screen asking me for the original google account credentials. I have tried contacting him and getting no joy. I have tried all of the methods in youtube but as the phone has the December 2016 security update none of them seem to work. When I plug the phone into my PC windows just says the USB device has malfunctioned and does not connect. I have installed the full Samsung USB drivers but the PC still doesn't recognise it. Could the fact it is not recognised be due to the google frp or could it be to do with the fact the phone could still be damaged from when it was dropped. Im not fussed about the USB port in normal use but it appears the only method to bypass the FRP is via the USB and using one of those methods. Can anyone help please?
Click to expand...
Click to collapse
Try this OP.
I Found A Way To Remove FRP that dosen't trip any trips
thundastruck said:
Try this OP.
Click to expand...
Click to collapse
Have a look at my post here... How To Reset FRP (Nearly All Fones From Android 6.x.x to 7.x.x, No Trips, Flash counter inciment, Knox, Still Mode = Official, Warenty 0 (0x0000) (Still working 16 June 2017)
You see, im not all that good with programming APK files, Dalvik VM, Obex,ect, but Linux I'm your man so i figured where is the email/pass info held and is there a switch to keep it on off, ends up one of the easiest hacks i've ever done, no complicates hashed/salted double coded switch, or hard wired switch,
just a very small partition that when or if you have any google account info stored in it you get locked out till you enter the exact same info, so i just dd,d the partition after taking a backup of course lol (; then when the fone booted to download mode i noted FRP=OFF so i flashed the stock bootloader to let the fone boot all the way to video mode and YES!!! it thought it was a new fone never been used before then i check the switches/trips KNOX , device status = official, to test i just made a new google account on the spot on the phone filled all the [email protected] in then voila its working, calls, all menu items ok, official all knox fine, just the way it was when i first got it, except obviously I've upgraded to v7, hopefully this works for you, please dont use or talk about illegall activity with this, or using it for profit, it's agift I gave you's for free so i want it to stay that way, all i want is a thanks, and a beer, lol, no but seriously, when the guy that invented the hammer to ease the effort of pussing nails into wood with you hands, never got hassle about murders with them, tha fact the could be used to rob banks, rob people, damage things, smash up shops, etc so... think about it, all i done was make a tool to help people too. theres litteraly millions of exploits, including android based ones out there just now check, https://www.exploit-db.com/ , OWASP_Vulnerable_Web_Applications_Directory_Project , http://www.exploit-db.com/ , http://www.blackploit.com/ , packetstorm cve etc etc. #
This is a tool to help people how when they first got there fone, and just filled in any old stuff to get into the fun part of the fone. ie "you cannot use [email protected],com as it already in use how about [email protected],com then the password, use one lower case, one higher case, one number , one symbol, more than 12 letters but less than 20, don't use anything you talk about, your name dob etc etc etc , so most people just pick the random one google pumps out and tries random passwords till one goes through, "I've seen this done a few times with my own eyes and had to stop them and explain and this was b4 FRP" Also if you change one letter in your google password, Factory reset your fone, your locked out if the fone never got the change in time, try it, Anyways if people use this for illegal purposes its there evilness there using not mine, there just using my tool as well as the thousand of others in the arsonry, even the OS check out "kali linux OS", "Parrot OS" "Blackbuntu OS"," BlackArch Linux" Also say you code a program to check hashes at a faster rate to speed up logins etc, a hacker will use it to check stolen passwd lists faster, if a faster CPU is made, the first thing a hacker thinks of is how many words/letters it can do a second so they can bruteforce the wifi key of the local bank, hospital etc.... so?
tried EVERYTHING ....
I have the USCellular G935R4 .... S#iiiit , like I've even gotten to the actual HOMESCREEN , but no matter what I do it wont do it.. i can access just about any app and the settings accurately every single time within seconds-mins, even tried flashing it, even had FULL access and control over it using sidesync, and i tried rooting it from oneclickroot on pc but thennnn knox trips and won't let me enable developer options.... And got the error with "sign in using email and password" on quick shortcut maker , PLUS tried everything to fix the error by reinstalling google account manager , etc ...
But NOTHING ...
If ANYONE has any idea how to successfully do get into it , Pplleasee let me know!
???
Seriously ,
I swear , I'll even pay someone ...
Try flashing the phone to the latest MM via odin and try bypassing. I tried it on my G** da** S6 with may 2017 patch. Dowgraded into latest MM and tried different bypass and it worked.
any help in 2020
ash 202 said:
Hey need help? Contact me on WhatsApp @ +918848180955 I'll help u out
Click to expand...
Click to collapse
cany help in 2020 S7 Att frp removal PLEASE
Hi All,
Apologies for in advance for what may be a long post but I want to give as much information as possible in case anyone might be able to help.
So about 3 years ago I purchased a Samsung S7 (GM-G930f) from a phone shop. The device was rooted. This hadn't really caused any issues until today. The phone was overheating and losing it's charge very quickly. I downloaded Malwarebytes & AVG separately and did a scan with both.
One of them suggested turning off developer mode and a setting in it due to a security issue. (An OEM setting I think)
So I turned this off. A short while later the battery died. When I went to charge and turn the phone back on I got a message saying 'Custom binary locked by FAP Lock'.
After a bit of researching it seemed I had to reflash the firmware to the device. I got the most recent version from Sammobile and installed it using Odin. I used the "Home CSC" file in an effort to retain the data on the phone.
So that all seemed to work but the phone is now asking for a password- "Your phone is encrypted for security. To start up your device enter your password"
We have no clue what this password is- have tried the google account password and the samsung account password but no luck. I also logged on to the Find My Phone section on Samsung which was suggested on a couple of websites, however the device needs to be connected to a network before this service is of any use.
Is there any way at all I can retrieve the data from the phone without having to perform a factory reset? I am by no means a developer but am tech savvy and can follow clear instructions. There are recent photographs of immense sentimental value on the phone.
Also I am not some thief trying to hack into a phone. It is my partners phone and she has had it for 3 years.
Any help at all would be greatly appreciated
SquidgyPuffin said:
Hi All,
Apologies for in advance for what may be a long post but I want to give as much information as possible in case anyone might be able to help.
So about 3 years ago I purchased a Samsung S7 (GM-G930f) from a phone shop. The device was rooted. This hadn't really caused any issues until today. The phone was overheating and losing it's charge very quickly. I downloaded Malwarebytes & AVG separately and did a scan with both.
One of them suggested turning off developer mode and a setting in it due to a security issue. (An OEM setting I think)
So I turned this off. A short while later the battery died. When I went to charge and turn the phone back on I got a message saying 'Custom binary locked by FAP Lock'.
After a bit of researching it seemed I had to reflash the firmware to the device. I got the most recent version from Sammobile and installed it using Odin. I used the "Home CSC" file in an effort to retain the data on the phone.
So that all seemed to work but the phone is now asking for a password- "Your phone is encrypted for security. To start up your device enter your password"
We have no clue what this password is- have tried the google account password and the samsung account password but no luck. I also logged on to the Find My Phone section on Samsung which was suggested on a couple of websites, however the device needs to be connected to a network before this service is of any use.
Is there any way at all I can retrieve the data from the phone without having to perform a factory reset? I am by no means a developer but am tech savvy and can follow clear instructions. There are recent photographs of immense sentimental value on the phone.
Also I am not some thief trying to hack into a phone. It is my partners phone and she has had it for 3 years.
Any help at all would be greatly appreciated
Click to expand...
Click to collapse
Type (default_password) without brackets obviously, if it doesn't work root the phone with Odin and see if it's starts normally.
Also do you know if you changed photo storage to sd card? If so you can remove it and see what's pics are stored there under folder DCIM. A firmware restore does nothing to the sd card.
cooltt said:
Type (default_password) without brackets obviously, if it doesn't work root the phone with Odin and see if it's starts normally.
Also do you know if you changed photo storage to sd card? If so you can remove it and see what's pics are stored there under folder DCIM. A firmware restore does nothing to the sd card.
Click to expand...
Click to collapse
hey- thanks for getting back to me. Yeah I've checked the sd card already- unfortunately it was saving to the phone it seems! Just tried that password and no luck.
Will rooting the phone with Odin wipe the data? I'll have to look up how to do it so I don't mess it up!
Thanks again
SquidgyPuffin said:
hey- thanks for getting back to me. Yeah I've checked the sd card already- unfortunately it was saving to the phone it seems! Just tried that password and no luck.
Will rooting the phone with Odin wipe the data? I'll have to look up how to do it so I don't mess it up!
Thanks again
Click to expand...
Click to collapse
No rooting won't wipe. Use cf auto root
[Edit: Just a quick note to let folks know, if there was anyone who cared at all, that this issue has resolved itself. I have no real understanding why, but I did a few more "Factory Resets", both with "Wipe Userdata and Personalizations" and with just "Wipe Userdata". Whatever I did just seemed to work as my wife was able to sign in afterwards. When she did I removed her account from the phone, did the multi-wipe procedure again and was able to sign in as myself. That was the goal.
Thanks very much, again, to the folks who commented on my question!]
Hey All,
I have an older device, a Moto X Pure, that I've done the factory reset/wipe all data thing via the stock Recovery. The device is on the latest update that Moto provided 3 (or is it now 4) years ago now, Android 7.1. Other than an unlocked bootloader, everything else is on the device is stock and unrooted, although it does not have a SIM card installed in it at this time. In fact, the entire reason that I'm trying to initialize it is to test a number of different mobile service providers to find the best provider for my, largely rural, common travel pathways.
However, once I enter my wifi info successfully and try to sign into this device with my Google ID/password, I cannot do it. Instead I get an error message that starts with the text that's in quotes in the post subject. The message continues with "try another account, or wait 24 hours and try again." Now, I've done the 24-hour wait thing several times, but the result is the same.
The phone was my wife's daily driver until I replaced it a couple of months ago. I've had her try to sign into it as well, but she can't do it either with the identical result.
So I'm at my wit's end. Has anyone in this sphere ever encountered this error? Were you able to overcome it? Can any other kind soul here suggest a way to circumvent this? I mean one that doesn't involve sledge hammers and concrete pads?
Thanks!
cheers,
john
My guess is problems like reported could be related to Factory Reset Protection, which happens when the previous owner of a device didn't properly remove his/her Google account from phone prior to doing a factory reset.
jwoegerbauer said:
My guess is problems like reported could be related to Factory Reset Protection, which happens when the previous owner of a device didn't properly remove his/her Google account from phone prior to doing a factory reset.
Click to expand...
Click to collapse
If his wife did a factory reset when she first got it then that's not the case.
OP, did she?
jwoegerbauer, how is the reset password handled? If you originally sign in to the device with one password but then change your Google account password, does the device authorization automatically update too?
Or do you use the original password?
Any failsafe to prevent the device owner from getting permanently locked out?
That whole embedded subsystem gives me a headache.
Thanks to both of you for the feedback on this!
jwoegerbauer said:
My guess is problems like reported could be related to Factory Reset Protection, which happens when the previous owner of a device didn't properly remove his/her Google account from phone prior to doing a factory reset.
Click to expand...
Click to collapse
Ah, yeah, that definitely happened. By that I mean that the previous owner did not properly remove their account prior to my doing the factory reset.
Now the question is: Is there any way for me to recover from this situation? I have the latest factory ROM for this device (from three or four years ago). Can I just flash that over what's on there? Or have I tripped some kind of circuit breaker and I'm just hosed?
blackhawk said:
If his wife did a factory reset when she first got it then that's not the case.
OP, did she?
Click to expand...
Click to collapse
No, and we bought it on Swappa about six months after it came out, with an unlocked bootloader no less, so we just assumed that the seller did a reset before transferring it to us, but we don't know that definitively.
blackhawk said:
jwoegerbauer, how is the reset password handled? If you originally sign in to the device with one password but then change your Google account password, does the device authorization automatically update too?
Or do you use the original password?
Any failsafe to prevent the device owner from getting permanently locked out?
That whole embedded subsystem gives me a headache.
Click to expand...
Click to collapse
Yes, same questions now that blackhawk mentions them. (Since I didn't think to ask such good ones myself!)
Thanks again to both of you for your help!
cheers,
john