Zenfone 7 Pro in continuous rebooting loop - ASUS ZenFone 7 / 7 Pro Questions & Answers

Hello,
just a warning - I am not really a technical person.
here is the story: a few months back my zenfone 7 pro in a protective case dropped and the screen shattered. I ordered an original new screen (it's definitely the correct part), brought the phone to a reputable cellphone clinic, and they exchanged the broken screen against the new one. They also confirmed there was no visible damage to the CPU, etc
However, now the phone is stuck in a continuous rebooting loop until it runs out of battery. In between it flashes a quick boot screen, but that happens so suddenly and quickly that I cannot even take a photo of it (or react to it), then it reboots again, over and over again.
Could anybody explain what is going on and whether this is fixable?
Massive thanks,
Norm

There is posibilty to fix boot loop issue by flashing raw firmware.
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CyanogenMod 10.1 constantly screen freezing on Samsung Rugby Pro

Well first of all I'd like to say I love cyanogenmod, and was very pleased when i installed it and all the ATT/google bloatware hassle disappeared. So anyway it started about a week ago, I would finish making a phone call or doing whatever on the phone, and then lock it.. Then when I go to use the phone again sometime later by pressing the power button to turn the screen back on, the screen stays black and is completely unresponsive, leaving me with only 2 options.
1.pull the battery and reboot that way
or
2.press the home/power buttons simultaneously for a few seconds to restart it.
This problem has been occurring more and more frequently and I'm getting to the point where it's happening so often I'm possibly going to use my backups to revert to the stock OS that it originally came with, which I'd rather not do if at all possible. Should I try an older version of cyanogenmod 10.1? Or Is there A new version for the samsung rugy pro? I know this is a relatively obscure, unpopular model, but its what I've got and I'm please with it.
So a little bit about my phone, and versions installed;
SGH-i547 (Samsung Rugby Pro)
Android version 4,2,2
Kernel version: [email protected] #1 fri mar 15 18:58:44 UTC 2013
Cyanomod version- 10.1.-20130315- UNOFFICIAL - commance
I;m not sure what I've done wrong, maybe a particular app is causing interference, but I'm not sure which one it would be. I am considering installing an older version of CM 10.1, such as ALPHA 4 here http://forum.xda-developers.com/showthread.php?t=2067214, but I would like some opinions and suggestions from the forum first before I attempt anything. I'm pretty knew to the scene and I really don't know. Something is definitely causing the screen to freeze, and it must be just the screen because if i have music playing it will still play while the screen is frozen. I would greatly appreciate any advice/suggestions leading towards a resolution to this issue.
Thank you very much.
Same problem
Master YI said:
Well first of all I'd like to say I love cyanogenmod, and was very pleased when i installed it and all the ATT/google bloatware hassle disappeared. So anyway it started about a week ago, I would finish making a phone call or doing whatever on the phone, and then lock it.. Then when I go to use the phone again sometime later by pressing the power button to turn the screen back on, the screen stays black and is completely unresponsive, leaving me with only 2 options.
Click to expand...
Click to collapse
I have both: same attitude towards CM and same problem. I am also a total newbie to rooting/flashing/etc issues, but I'd love to continue using my CM 10.1 with Samsung Rugby Pro (SGH-i547).
So please, could you help me to solve this awkward issue?
Thanks!

[Q] Moto G bootloop

Hi,
I realize many of you will state this has been asked before but I really can't find a fix for the phone so I thought maybe it's best to ask my own question and describe the issue.
So I work in a small company dealing with recycled mobile phones. I've been there about a year and a half, I had no training as it was just me and another guy, so it was just google and a lot of help from this site, so thanks guys for all the great help as I've got most of my answers from previously asked questions. I'm not a complete noob, but still have lots to learn.
This question I will keep related to the Moto G. So in my company we managed to pick up around 20 Moto G XT-1032. However around 6 of them seem to have software issues, after a factory reset (after testing) 6 got stuck on a boot loop. So I searched around and found 'http://forum.xda-developers.com/showthread.php?t=2542219' which I followed and managed to flash the software back to 4.3, I had issues on an XP computer but after trying with a windows 7 it seemed to work and the phone booted up. The 6 which got stuck in a boot loop had previously been factory reset as I could see it was at the factory set-up when I turned them on. So I was quite confused why 6 would get stuck.
So today I actually finally figured out to move to a windows 7 laptop which allowed me to actually flash the phones. After flashing the phone back to 4.3 I tested the phone and all seemed fine, so as these are to be sold I had to factory reset them again (resetting through the standard settings, no special code). So once again they all seemed to get stuck in a bootloop, but instead of an actual bootloop it shows the Motorola logo and then the screen goes black but I can see the backlight is still on, then it just sits there as long as I leave it, over 4 hours so far.
I have attempted a second flash on one of the phones and it's done the same. I'm downloading UK firmware for the xt1032 not the dual sim version. I've held the power button for 120 seconds as someone mentioned that on some random thread. Managed to get to restart and got into the android bios thingy (not sure what it's actually called, hopefully you'll understand what I mean) and attempted a factory reset but it just gets stuck on the black screen (still can see the backlight is on).
I'm now out of ideas, I really don't know what else to try. I'd really appreciate if someone could shine some light on this and what could possibly be causing the issues. The phones look brand new and are known as '14 day returns' meaning someone has returned it from new after 14 days, they are then fully tested by the manufacturer before being sold to companies like ourselves. If it was one phone I'd suspect maybe a hardware issue but because it's 6 I'm just thinking this would be a strange coincidence.
I'd be interested to hear from anyone who could give me advice on, unlocking, flashing and anything else which could help me at my place of work. I work with Sony's, HTC's, Lumia's, Samsung's and Motorola's, and also every now and again ZTE and Huawei's. So feel free to contact me if you think you could offer me any advice, all is welcome.
Thanks for reading, and thanks in advance to any advice.
Chris
kimber015 said:
Hi,
I realize many of you will state this has been asked before but I really can't find a fix for the phone so I thought maybe it's best to ask my own question and describe the issue.
So I work in a small company dealing with recycled mobile phones. I've been there about a year and a half, I had no training as it was just me and another guy, so it was just google and a lot of help from this site, so thanks guys for all the great help as I've got most of my answers from previously asked questions. I'm not a complete noob, but still have lots to learn.
This question I will keep related to the Moto G. So in my company we managed to pick up around 20 Moto G XT-1032. However around 6 of them seem to have software issues, after a factory reset (after testing) 6 got stuck on a boot loop. So I searched around and found 'http://forum.xda-developers.com/showthread.php?t=2542219' which I followed and managed to flash the software back to 4.3, I had issues on an XP computer but after trying with a windows 7 it seemed to work and the phone booted up. The 6 which got stuck in a boot loop had previously been factory reset as I could see it was at the factory set-up when I turned them on. So I was quite confused why 6 would get stuck.
So today I actually finally figured out to move to a windows 7 laptop which allowed me to actually flash the phones. After flashing the phone back to 4.3 I tested the phone and all seemed fine, so as these are to be sold I had to factory reset them again (resetting through the standard settings, no special code). So once again they all seemed to get stuck in a bootloop, but instead of an actual bootloop it shows the Motorola logo and then the screen goes black but I can see the backlight is still on, then it just sits there as long as I leave it, over 4 hours so far.
I have attempted a second flash on one of the phones and it's done the same. I'm downloading UK firmware for the xt1032 not the dual sim version. I've held the power button for 120 seconds as someone mentioned that on some random thread. Managed to get to restart and got into the android bios thingy (not sure what it's actually called, hopefully you'll understand what I mean) and attempted a factory reset but it just gets stuck on the black screen (still can see the backlight is on).
I'm now out of ideas, I really don't know what else to try. I'd really appreciate if someone could shine some light on this and what could possibly be causing the issues. The phones look brand new and are known as '14 day returns' meaning someone has returned it from new after 14 days, they are then fully tested by the manufacturer before being sold to companies like ourselves. If it was one phone I'd suspect maybe a hardware issue but because it's 6 I'm just thinking this would be a strange coincidence.
I'd be interested to hear from anyone who could give me advice on, unlocking, flashing and anything else which could help me at my place of work. I work with Sony's, HTC's, Lumia's, Samsung's and Motorola's, and also every now and again ZTE and Huawei's. So feel free to contact me if you think you could offer me any advice, all is welcome.
Thanks for reading, and thanks in advance to any advice.
Chris
Click to expand...
Click to collapse
Before I start: DISCLAIMER: I DO NOT TAKE ANY RESPONSIBILITY FOR YOUR ACTIONS BY FOLLOWING MY INSTRUCTIONS. YOU ARE FULLY RESPONSIBLE FOR YOUR ACTIONS.
Now we got that out of the way...
Try upgrading to 4.4.2: http://sbf.droid-developers.org/phone.php?device=14 (Get the firmware here)
Use the thread you mentioned: http://forum.xda-developers.com/showthread.php?t=2542219

Phone is extremely slow after replacing the screen

Hi all, I dropped my OPO a few months ago and completely shattered the screen+digitizer. I unplugged the battery and it has since been sitting. Today I received a new screen in the mail and replaced the broken one and put it all back together, but it's now running so laggy that I can't hardly do anything. It is running LineageOS on Android 8. I thought that the screen I bought may have just been a counterfeit with a terrible refresh rate (like 5-10 FPS) but I remoted into it with both Vysor and TeamViewer and they are lagging too, so it seems to be a software issue. I was then planning on potentially trying to flash a new ROM and just starting fresh, but I couldn't get it to boot into recovery, it just shows a black screen and TWRP never loads. After about an hour of fiddling with it I was able to get it back into Lineage, but the issues persist. Any ideas on what may be causing this?

Simple T-865 Root..

I have had extremely bad luck and all sorts of dramas including frying the mainboard of my T-865 while attempting to flash TWRP on my way to get it rooted. I will get my tablet back a few days later after paying 550 bucks for the repair on top of the purchase price of the tablet itself 10 days ago (of course of out warranty since I unlocked the bootloader and tried to install "unauthorized software" according to their warranty terms)
My simple question now is, is there is a way to get the T-865 rooted without having to install a custom recovery (which under no circumstances I will attempt again)? All I need is root, nothing else.
Thanks for the advice
@VeEuzUKY may I ask how your motherboard got fried?
Did you follow the steps mentioned in this thread https://forum.xda-developers.com/galaxy-tab-s6/development/recovery-twrp-3-3-1-t3975587?
Usually if something goes wrong while attempting root, Odin flashing stock rom will bring back the device to working condition..
jaidev.s said:
@VeEuzUKY may I ask how your motherboard got fried?
Did you follow the steps mentioned in this thread https://forum.xda-developers.com/galaxy-tab-s6/development/recovery-twrp-3-3-1-t3975587?
Usually if something goes wrong while attempting root, Odin flashing stock rom will bring back the device to working condition..
Click to expand...
Click to collapse
Dearest jaidev.s.. it's quite of a long story (and a surprising one at that) as I have been flashing, testing and even helping build several custom ROMs for Samsung deviced in the past 12 years without ever getting stuck in a truly unforeseen situation.
To make a very long story short, after doing all my homework through all the available threads and feedback I could find on the matter, I ventured to unlock the bootloader, install TWRP custom recovery, required custom kernel and magisc root files for my T865. And yes, I followed precisely the available guides on it from our community. Things all went pretty much as planned and I eventually booted into a successful fully rooted session on my tablet. I tested all of the tablet's native apps and functionality, installed Root Explorer and a few other apps that I had backed-up APKs for. My session was about 30 minutes long, I never connect to any data in stayed always offline, after which I decided to reboot the tablet. And then, meltdown.
The tablet immediately refused to restart again, completely bypassing the initial standard Samsung splash screen, and going directly into a warning screen that it had been locked due to the "installation of unauthorised software". From that point on any attempt to get the tablet from that state or to simply flash the stock firmware, failed completely. With the help of some other developers we all ventured together if my firmware was actually from another region, all of which I tried without any success. Eventually the tablet got stuck in a state that would not even turn off anymore even if I forced it via the volume down and power button commands. I eventually just waited out until the battery exhausted itself and then that was that.
Upon taking it to Samsung for repair where within seconds they realised that I had unlocked the bootloader and had tried to install a custom recovery, they came back about half an hour later explaining me that the hardware itself would not read or write any data any more despite their efforts, for which they would have to replace the mainboard.
I am yet to try and understand how the the tablet stopped functioning upon a reboot when up to that point everything had been flashed correctly and I had managed to do a session with everything properly configured. This said, I'm facing a $550 repair to what was an $800 tablet purchased just 10 days ago. I will obviously now not venture to try to install custom recovery again. I believe my tablet might have been a one-off with some sort of a preexisting hardware glitch that got ignited by the custom flashing that I did.. I really don't know and it really doesn't matter. At this point as I am about to collect the repaired tablet in a couple of days, the only thing I am interested in doing (a must for me on any device) is to achieve root and let it be. I don't want custom recoveries, kernel overrides or anything else other than having root. Thus my search on what will be be the best venue I have how to get the tablet safely rooted without messing with TWRP again or trying to mod the bootloader. And that's pretty much it..
And let me state, I have received nothing other than truly overwhelming support and help from lots of members of the community on my particular case for which I am extremely thankful and appreciative.
PS - I also have a Note 10 plus, recently purchased to finally replace my daily driver Note 8 that I've had for almost 3 years. Needless to say that I am absolutely dreading about the thought of installing a custom recovery on it as well and achieving root, and having again any kind of bad luck to get myself stuck in another nightmare again. I will first deal with the tablet, and if that eventually goes well, I will try to gain the necessary courage to get myself to flash TWRP and root on it without destroying it next. More than 12 years doing these things with nothing but success on dozens of devices, and suddenly here I am.
Part of me is wondering if Knox's eFuse tripping could have been the reason the board got fired? Perhaps a fault in that. Can't see any other reason reason why modifying software would cause a catastrophic hardware failure.
Anyway, as far as I'm aware the only other way to achieve root is to patch your stock OS in Magisk, then flash the modified file as detailed in this thread...
https://forum.xda-developers.com/galaxy-note-10+/how-to/guide-how-to-root-note-10-t3960031
Which is originally linked from This Thread
I've not tried it myself and it's a process from before TWRP was developed for the Tab S6 - So, you should do further research on it before jumping in to ensure nothing has changed.
Precisely why I am not installing twrp. The threads pages are having so many varied info and people getting bricks following steps, i feel discouraged to try root.
Tab s6 gonna be my first phone in 10 years that m gonna not root. I am using android since éclair and rooting.
"Samsung splash screen, and going directly into a warning screen that it had been locked due to the "installation of unauthorised software". From that point on any attempt to get the tablet from that state or to simply flash the stock firmware, failed completely. "
I had the same experience. I installed everything and rebooted to see this. Was only annoyed that oem unlock won't be an available instantly but it was. I went to download mode flashed stock, installed twrp again and it was fine. If you couldn't go to download mode (with cable inserted into pc! I assume you must know it because you flahed it, thie was another new idiotic introductement by gnus, i thought i have broken tablet because i couldn't get into download mode, when i found out cable must be in not mentioned anywhere in the instructions, just like we must know it, when it never in the universe been the case) then it's weird bug. Because what you are describing sound like standard behavior for these tablets, but why you couldn't get out of it right away i don't kno, because i could. Moreover i had the same on s9 snap. On s9 i also has issues when oem unlock will never appear, until i run some command checking it status and it got instantly unlocked. I shared it tp developer but he only laughed. When i knio there is nothing to laugh, sung's firmware has millions of such unexplainelable behaviors, a lot of people are faced with it. If you had another tablet and got the same result then just pick up non tgy one and it will be good, i promise. Also who knows why you want note 10 and t s6
Extreemator said:
"Samsung splash screen, and going directly into a warning screen that it had been locked due to the "installation of unauthorised software". From that point on any attempt to get the tablet from that state or to simply flash the stock firmware, failed completely. "
I had the same experience. I installed everything and rebooted to see this. Was only annoyed that oem unlock won't be an available instantly but it was. I went to download mode flashed stock, installed twrp again and it was fine. If you couldn't go to download mode (with cable inserted into pc! I assume you must know it because you flahed it, thie was another new idiotic introductement by gnus, i thought i have broken tablet because i couldn't get into download mode, when i found out cable must be in not mentioned anywhere in the instructions, just like we must know it, when it never in the universe been the case) then it's weird bug. Because what you are describing sound like standard behavior for these tablets, but why you couldn't get out of it right away i don't kno, because i could. Moreover i had the same on s9 snap. On s9 i also has issues when oem unlock will never appear, until i run some command checking it status and it got instantly unlocked. I shared it tp developer but he only laughed. When i knio there is nothing to laugh, sung's firmware has millions of such unexplainelable behaviors, a lot of people are faced with it. If you had another tablet and got the same result then just pick up non tgy one and it will be good, i promise. Also who knows why you want note 10 and t s6
Click to expand...
Click to collapse
Thanks for all the info. The Note 10+ is my girlfriend's phone. I use sometimes as well when I don't feel like holding the tablet. The Galaxy A 8" with S-Pen is the perfect device.. not too small, not too big and has the pen. Unfortunately stupid Samsung decided to make it ridiculously low-end with atrocious specs, can't use it for any productivity.
VeEuzUKY said:
Thanks for all the info. The Note 10+ is my girlfriend's phone. I use sometimes as well when I don't feel like holding the tablet. The Galaxy A 8" with S-Pen is the perfect device.. not too small, not too big and has the pen. Unfortunately stupid Samsung decided to make it ridiculously low-end with atrocious specs, can't use it for any productivity.
Click to expand...
Click to collapse
and now Samsung has 11 and 12 inch tablet versions for the s7...lol (next thing will be maybe a 14 inch or 17 inch 'tablet') 8 to 8.9 is the right size for a tablet. Anything bigger is basically looking at an old-school tv screen from the '70s or '80s just 6 inches or so away from your eyes with your entire face lit up by the screen lol
mac231us said:
and now Samsung has 11 and 12 inch tablet versions for the s7...lol (next thing will be maybe a 14 inch or 17 inch 'tablet') 8 to 8.9 is the right size for a tablet. Anything bigger is basically looking at an old-school tv screen from the '70s or '80s just 6 inches or so away from your eyes with your entire face lit up by the screen lol
Click to expand...
Click to collapse
Haha, I absolutely agree with you
I'd love a 17" Tablet. Lol. Personally, I don't like any Tablet less than 10" - If I want something small, I'll use my phone.
@VeEuzUKY did you get your Tab rooted?

Mi Mix 3 Bootloop after screen replacement

Hi, I'm new to the forum and to mobile operating system troubleshooting in general. I'm hoping to gain some insight into an issue I'm having.
I broke the screen on my mi mix 3 and after waiting for 2 months it finally arrived from Shenzhen. Yesterday I disassembled the phone, connected the new screen, turned it on, and it just went into a bootloop. I've never changed any part of the operating system on the phone before so I just assumed something was making a poor connection. I unplugged all the leads and plugged them back in again, checked that everything was firmly in place, and ended with the same result.
Fastboot will run sometimes for 10+ minutes and then the phone will just shut off, normal booting it will switch from "Mi" to "MIX" and the animation at the bottom of the screen will freeze after a couple clicks and it will loop back to restarting (but twice it has just ended with an all white screen). Rebooting from Mi Recovery mode results in the same.
From what I've seen I'll just need to follow this and flash the phone : https ://c.mi .com/thread-2504118-1-1.html?t=1590725045909
But my question, is there any possible way to try to fix this issue without loosing all my data and without using a back door method that may just brick the phone?
Thanks for any help, btw I still have the back glass off (I've tried with the fingerprint scanner plugged in, nothing) just in case it could somehow be a hardware issue.
So I've given up on trying to save my data, I don't really care much about that to be honest. I just really like this phone and would like to use it. I tried to flash the phone using Miui's official instructions but I can't unlock the bootloader because I can't download the app Miui's flash tool is requiring me to download on the phone to authorize it.
I guess I'll keep looking for a work around.
TheUnibomber said:
So I've given up on trying to save my data, I don't really care much about that to be honest. I just really like this phone and would like to use it. I tried to flash the phone using Miui's official instructions but I can't unlock the bootloader because I can't download the app Miui's flash tool is requiring me to download on the phone to authorize it.
I guess I'll keep looking for a work around.
Click to expand...
Click to collapse
I changed my display too and it's bootlooping. Did you solve this problem?
I changed my Display too...everything worked fine when I tested it. I unplugged it again to clean the phone and to bring on the glue..when I had the Screen on I restarted and had a black screen...so tried to remove the screen which then just broke...so I ordered a new one and a new display flex cable - I didn't glue the screen yet because I either experience black screens when the screen gets pushed against the backplate or the phone ends in a bootloop -> for the bootloop thingy I just waited for about 10 minutes and then it started normally so there must be something with replacement screens...I don't know whats going on -.-
Hi
Has anyone managed to get this fixed?
The screen works initially but after a while it goes blank, reboot I get the Mix logo not mix 5G. The replacement is a LCD.
Looks like it is stuck in bootloop as inserting sim does phone does not ring when I call it nor front face camera clunk when I slide it

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