Hello all
I come today with a question that i hope someone will have an answer for.
Week ago my Nexus 5 turned of and would not turn on, at all. Only times it showed signs of life was when it was charging. Then it would show the google logo for half a second and then turn of, then do the same thing forever. There was no way to enter the recovery or any other part of the phone.
This is how it looks: https://www.youtube.com/watch?v=7wNZfC1LSBA
After reading lots of stuff on the net and contacting Google and LG(with no help from either) i figured it was game over for the phone but i decided to send the phone for repair to a bigger city in my country some 400km away.
Here is where it gets interesting. Today my father delivered the phone and they fixed it literally in 3minutes. When my father asked what they had done, they said to him (or atleast thats how he understood it) that they have done a hardware reset. Apparently the phone got "blocked" somehow and they simply reseted the hardware.
My question is, what the hell is a hardware reset and how do i perform it myself???
I have tried EVERYTHING i could find on the internet to try and fix the phone before sending it, im not the greatest expert but id like to think i know my way around android more then the average user. I have to say again, the phone showed no signs of life, it was impossible to enter recovery so i have no idea how they could have done it.
I would really like to learn how to do this, so i am prepared if it happens in the future.
Thank you for your time
Factory reset?
Recently, I bought the LG Stylo from Boost on Craigslist. Before the transaction was completed, I checked the IMEI and everything checked out clean. Like a lot of folks here on this site, as soon as I got home, I attempted to root. Prior to me rooting, I got an OS update to marshmallow and I went ahead and did it. Once the update was completed, I rooted with Kingo Root and root was achieved.
Not long after (within 24 hours), I noticed that my phone was getting very laggy and choppy so I decided to reboot. When I did that, the "LG Life's Good" boot image showed up like usual. Then the screen went blankb and turned back on to the boot image but the bottom said "SECURITY ERROR" then couple seconds later z the screen goes off again and it comes back on to the previous boot image. It pretty much is doing a boot loop. Initially, I was able to access the stock recovery and I did a hard reset but that didn't help because the outcome was the same. Then an hour or so afterwards, my access to the stock recovery was gone. Now when I try to boot recovery, it says LOADING RECOVERY but then instead of going to recovery, the Android guy pops up and right below him it says ERASING then it boots into the boot loop cycle.
At this point, all I can do is boot into download mode and from my understanding, all I can do is install the firmware. Since I was on Marshmallow, I looked online for days for the boost mobile 6.0 stock firmware. What I failed to realize is that what I found was completely not meant for the boost mobile 6.0 variant instead it was for T-Mobile 5.1.1. Yes, I made the mistake and flashed it the LG Support Tool and yeah... Stupid move because now my phone is completely bricked. Nothing comes up on the screen no matter what hard key combo I try BUT what's weird is when I try to power on my laptop makes the sound that it detects it but a box on the screen for my laptop pops up and say that I need to unplug and replug the USB cord to fix and if that doesn't work, then that means something is wrong with my device.
I really like this phone. Any one can drop knowledge, I'll be forever grateful. Please help.
Damn that's all bad I just gotta Stylo and I was thinking about using kingroot to root it right now too
poppyseeds said:
Recently, I bought the LG Stylo from Boost on Craigslist. Before the transaction was completed, I checked the IMEI and everything checked out clean. Like a lot of folks here on this site, as soon as I got home, I attempted to root. Prior to me rooting, I got an OS update to marshmallow and I went ahead and did it. Once the update was completed, I rooted with Kingo Root and root was achieved.
Not long after (within 24 hours), I noticed that my phone was getting very laggy and choppy so I decided to reboot. When I did that, the "LG Life's Good" boot image showed up like usual. Then the screen went blankb and turned back on to the boot image but the bottom said "SECURITY ERROR" then couple seconds later z the screen goes off again and it comes back on to the previous boot image. It pretty much is doing a boot loop. Initially, I was able to access the stock recovery and I did a hard reset but that didn't help because the outcome was the same. Then an hour or so afterwards, my access to the stock recovery was gone. Now when I try to boot recovery, it says LOADING RECOVERY but then instead of going to recovery, the Android guy pops up and right below him it says ERASING then it boots into the boot loop cycle.
At this point, all I can do is boot into download mode and from my understanding, all I can do is install the firmware. Since I was on Marshmallow, I looked online for days for the boost mobile 6.0 stock firmware. What I failed to realize is that what I found was completely not meant for the boost mobile 6.0 variant instead it was for T-Mobile 5.1.1. Yes, I made the mistake and flashed it the LG Support Tool and yeah... Stupid move because now my phone is completely bricked. Nothing comes up on the screen no matter what hard key combo I try BUT what's weird is when I try to power on my laptop makes the sound that it detects it but a box on the screen for my laptop pops up and say that I need to unplug and replug the USB cord to fix and if that doesn't work, then that means something is wrong with my device.
I really like this phone. Any one can drop knowledge, I'll be forever grateful. Please help.
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Click to collapse
1st off, kingroot won't root Marshmallow yet, it only goes up to Lollipop 5.1. You got the temp root we all got using the newest kingroot. I used it too and I've bricked and sent my phone back to LG twice, because of kingroot. There are many others with this problem. You are gonna have to take a chance and send it to LG. You'll have to lie, and tell them you had a bad MM- OTA update. I wouldn't say anything else and make up a receipt, unless you can get an original receipt, or don't include a receipt, even though it asks for one. Some one on Android forums sent theirs in without a receipt and it wasn't a problem, I guess since stylos are not out of warranty since they haven't been in production a year yet. Go online to lg repairs, and/ or call them. There is no custom recovery for a boost/sprint/virgin stylo because it has a locked bootloader, so you'll have to take a chance or wait forever. If you send it to LG they will send you a prepaid label and if they won't fix it they'll send it back, That's all I got, Good Luck
Thank you jmacie. After you said that many other have this exact issue including yourself, I felt that maybe this isn't something that an average person could fix on its own and that it needs the knowledge of an LG tech. I called LG and requested a repair and I've filled out the request form and now I'm just waiting on the stuff they'll send to customers so we can mail it in. They said it takes about 5 to 9 business days before I get it back. During those days, from your experience of sending it in 2 times already, do you get an email from them telling you whether they can fix it or not or do you find that out when you open the box once they mail it back to you?
poppyseeds said:
Thank you jmacie. After you said that many other have this exact issue including yourself, I felt that maybe this isn't something that an average person could fix on its own and that it needs the knowledge of an LG tech. I called LG and requested a repair and I've filled out the request form and now I'm just waiting on the stuff they'll send to customers so we can mail it in. They said it takes about 5 to 9 business days before I get it back. During those days, from your experience of sending it in 2 times already, do you get an email from them telling you whether they can fix it or not or do you find that out when you open the box once they mail it back to you?
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Click to collapse
If you don't get an email soon about shipping your phone to them, call them again.They should send an email titled "Mobile device repair instructions" That email will have a pdf with the label to print and instructions to take out your sd sim backcover, it doesn't say but take out the stylus. Take off your screen protector or they'll throw it away. The email has a tracking link that you can check the status from receipt to return. I'm sure you'll be nervous, I was but you have the new marshmallow update causing many people problems kind of covering you up. I don't know how they might evaluate your phone, but you know you don't have any other choice, none of us did, so keep positive. LG has been great to me and that fact keeps me considering buying my next phone from them too.
And that is exactly where I'm at in this whole process. I'm waiting for them to email me that pdf document for me to print out and off the LG Stylo. My quick question is since you mentioned that you've mailed your phone in TWICE already, do you remember exactly how long it took each time from the day you mailed it in to LG to the day you got it back from them?
And yes, the MM update is going to kind of cover me and my issue because I've read more negative things compared to the positive so fingers crossed. Hopefully all those positive experiences you've had would transfer to me and my case. I've wanted the phone for a while abd when I finally got it, within 48 hours, BAM! this happens. SMH
poppyseeds said:
And that is exactly where I'm at in this whole process. I'm waiting for them to email me that pdf document for me to print out and off the LG Stylo. My quick question is since you mentioned that you've mailed your phone in TWICE already, do you remember exactly how long it took each time from the day you mailed it in to LG to the day you got it back from them?
And yes, the MM update is going to kind of cover me and my issue because I've read more negative things compared to the positive so fingers crossed. Hopefully all those positive experiences you've had would transfer to me and my case. I've wanted the phone for a while abd when I finally got it, within 48 hours, BAM! this happens. SMH
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It was 10 days total. After I filled out my form I called saying I couldn't wait around for a phone call as my contact # was my landline, and they immediately sent me the label. That live agent call did include questions about what happened. In my case I had told them that google services was stopping and after a hard reset I got a frozen on LG logo screen, which was the truth both times, but I'm certain the circumstances were aggravated by my messing with the build.prop and kingroot
lg g ls770 stylo boost mobile help need,
jmacie said:
It was 10 days total. After I filled out my form I called saying I couldn't wait around for a phone call as my contact # was my landline, and they immediately sent me the label. That live agent call did include questions about what happened. In my case I had told them that google services was stopping and after a hard reset I got a frozen on LG logo screen, which was the truth both times, but I'm certain the circumstances were aggravated by my messing with the build.prop and kingroot
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Click to collapse
need help please, i brick my phone after i've tried to used the lg flash tool, and now my goes black can't do anything or see anything any ideas please.
it took 4 days to get it back from broken usb port and bootloop i got stuck on
just send phone it self
No back cover
no stylus pen
no battery
no sim/sd card
they'll dispose of them all if you send anything but device itself
i made the mistake of not taking my pen stylus out of device and gotta order new one
but overall i got mine fixed for FREE and got it fixed and back within 4 days lucky me
but yea they'll fix it just depends on case by case i guess since my charge port had burn smell and marks gues that caused them to fix entire device and i sent it in with 5.1.1 and got it back with 6.0 so yea i say don't root till there safe proven method or till they let us unlock bootloader but till then just be happy with what you got
poppyseeds said:
Recently, I bought the LG Stylo from Boost on Craigslist. Before the transaction was completed, I checked the IMEI and everything checked out clean. Like a lot of folks here on this site, as soon as I got home, I attempted to root. Prior to me rooting, I got an OS update to marshmallow and I went ahead and did it. Once the update was completed, I rooted with Kingo Root and root was achieved.
Not long after (within 24 hours), I noticed that my phone was getting very laggy and choppy so I decided to reboot. When I did that, the "LG Life's Good" boot image showed up like usual. Then the screen went blankb and turned back on to the boot image but the bottom said "SECURITY ERROR" then couple seconds later z the screen goes off again and it comes back on to the previous boot image. It pretty much is doing a boot loop. Initially, I was able to access the stock recovery and I did a hard reset but that didn't help because the outcome was the same. Then an hour or so afterwards, my access to the stock recovery was gone. Now when I try to boot recovery, it says LOADING RECOVERY but then instead of going to recovery, the Android guy pops up and right below him it says ERASING then it boots into the boot loop cycle.
At this point, all I can do is boot into download mode and from my understanding, all I can do is install the firmware. Since I was on Marshmallow, I looked online for days for the boost mobile 6.0 stock firmware. What I failed to realize is that what I found was completely not meant for the boost mobile 6.0 variant instead it was for T-Mobile 5.1.1. Yes, I made the mistake and flashed it the LG Support Tool and yeah... Stupid move because now my phone is completely bricked. Nothing comes up on the screen no matter what hard key combo I try BUT what's weird is when I try to power on my laptop makes the sound that it detects it but a box on the screen for my laptop pops up and say that I need to unplug and replug the USB cord to fix and if that doesn't work, then that means something is wrong with my device.
I really like this phone. Any one can drop knowledge, I'll be forever grateful. Please help.
Click to expand...
Click to collapse
samething happened to me too, any help welcome
handyman509 said:
samething happened to me too, any help welcome
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Click to collapse
you have to send it to LG.This phone has a locked bootloader, so there is no custom recovery, so you can't just mess with trying to use tools made for tmobile unlocked phone. LG is very good about fixing and they have fixed mine. Also there is no permanent root for MM 6.0, so when you use kingroot that is ONLY made for up to Lollipop 5.1.1 you take a chance of bricking and there is only 1 way out , send to LG
Is there any news about this model.. I also have one bricked.. Can someone help me with this, please ?
Regards
cehajjic said:
Is there any news about this model.. I also have one bricked.. Can someone help me with this, please ?
Regards
Click to expand...
Click to collapse
Other than sending the device for repairs, or buying another phone: there's nothing else that could be done.
hard bricked ls770
Revenant Ghost said:
Other than sending the device for repairs, or buying another phone: there's nothing else that could be done.
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Click to collapse
https://lg-firmware-rom.com/downloads/unbrick-hard-bricked-lg-ls770-msm8916/
Hi guys, I'm sincerely apologizing if this is the wrong place to open a thread about something like that, I couldn't figure out where else to write down my issue. I've been told here are people that know the most about devices and that someone might be able to solve an issue I got with my Samsung s6 Edge. The samsung support has been not helpful at all and it's either sending it to them to repair it and loose all my files or at least before doing that at least trying to save some of my personal files. The problem yet is that I can't even get into my phone. I was charging it at night and suddenly I saw a flashing Samsung Logo on screen with a blue LED that flashes as well. So the device had to be turned itself off and then it was restarting but it couldn't get pass the 2nd SAMSUNG loading Screen and got stuck. That's all. From then on I wasn't able to do anything with it. First I thought it may be making some updates, but then again I turned off my wifi before going to sleep. So that can't be the case. I waited hours, because I was hoping it might get pass it at some point but it didn't. While waiting I looked up tutorial to fix it but nothing seemed to work out and then I called the samsung support which basically just told me to turn it on and off without any real solving advice. So here I am. desperate to just save up the last photos and that's it. Does anyone know a solution that won't mess with my guarantee.
Again, I'm really sorry if this isn't the right place to ask.
Thanks for reading if you made it up to here,
Erika
EriBerry said:
Hi guys, I'm sincerely apologizing if this is the wrong place to open a thread about something like that, I couldn't figure out where else to write down my issue. I've been told here are people that know the most about devices and that someone might be able to solve an issue I got with my Samsung s6 Edge. The samsung support has been not helpful at all and it's either sending it to them to repair it and loose all my files or at least before doing that at least trying to save some of my personal files. The problem yet is that I can't even get into my phone. I was charging it at night and suddenly I saw a flashing Samsung Logo on screen with a blue LED that flashes as well. So the device had to be turned itself off and then it was restarting but it couldn't get pass the 2nd SAMSUNG loading Screen and got stuck. That's all. From then on I wasn't able to do anything with it. First I thought it may be making some updates, but then again I turned off my wifi before going to sleep. So that can't be the case. I waited hours, because I was hoping it might get pass it at some point but it didn't. While waiting I looked up tutorial to fix it but nothing seemed to work out and then I called the samsung support which basically just told me to turn it on and off without any real solving advice. So here I am. desperate to just save up the last photos and that's it. Does anyone know a solution that won't mess with my guarantee.
Again, I'm really sorry if this isn't the right place to ask.
Thanks for reading if you made it up to here,
Erika
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Click to collapse
You may get more help by getting the thread moved to Galaxy S6 Edge Q&A, Help & Troubleshooting.
To do so, simply click the "report button" and select "thread/post moving".
Now, on with the issue. What you're having seems to be a bootloop.
One thing you could try is booting into recovery and wiping the cache.
I'm not exactly sure how booting to recovery works on the S6, but it generally is: turn the phone off, then hold the power button + volume up button until the phone vibrates. If that doesn't work, try adding the home button to that combo, or just Google how to boot into recovery.
Anyway, if that doesn't work, then I'm afraid there won't be any other solution than reinstalling the firmware yourself or sending it to warranty (where they will probably reinstall the firmware).
Your photos shouldn't be affected in the process, as they are saved on the internal memory and, unless somebody wipes it, you shouldn't lose your files.
But you will definitely lose your apps and app data in the process.
Flashing the firmware yourself should not void the warranty.
The process can be done with Odin (a software also used by Samsung). I'm not sure how familiar you are with flashing, but you may want to do some reading or watch video guides on the subject of using Odin. Since the S6 is pretty much a new device, I'm sure you will find lots of video tutorials for the S6 specifically.
And, as I said, your internal storage stuff should be safe too.
Hello, First time poster long time user of XDA, I some what experienced with flashing roms, recovery, kernels and modems but I ran into my first major issue.
I will start with how I obtained the phone and go from there, I think the more you know the more you could help.
I got the phone on ebay relatively cheap, its apparently google locked as he forgot his password, no biggie for me ill get around that.
He claimed he was replacing the screen and cracked the new glass while trying but not the lcd.
Anyway once I received it I turned it on and tried to see how far I could get in the initial set up.
I only got to the wifi selection screen, It would not turn on and when the button moved to the on position it would indefinitely load.
I assumed faulty rom flash.
I downloaded the latest rom from sammob and flashed to oreo, same Issue, I should point out at this point I had no data left on my sim to proceed on the phone without internet.
My friend who very experienced with the flashing seen suggested the modem.
I flashed one he suggested then no sim reception def no wifi.
ok damn.
I went to flash the oreo once again and for some messed up reason I wiped the nand only.
Well I wasnt to happy with myself to say the least.
To further ad to the pain, I can no longer access recovery or download mode to salvage this.
No button input seems to work.
It gets to the pulsing samsung logo and that its.
I even resorted to making a usb jig, It has no response to that but my spare note 2 boots to download no worries with it.
It does charge via usb, The buttons were working correctly when I was first in android at the beginning.
Does anybody have any suggestions or ideas?
Many thanks in advance, I will be following this post regularly and reply with feedback and report progress.
Cheers. r3al77
There was a previous thread regarding rooting this tablet, however no one posted in succeeding at it. I wonder if anyone ever succeed at rooting this tablet? My sons PBS Kids Tablet less than 90 days old started acting funny, it would get hung up on the startup screen and not go past, it was purchased at Walmart and is past the 30 days return period. I accessed the android recovery screen attached is a recent capture of it I and did a factory reset, the only problem is now when it gets to where you set up the password and kids info, it just reboots and won't let you go past it, I"ve tried everything, tried resetting again, nothing, when it's not in the setup or when in the boot menu, it stays on so I think it's not a hardware issue, I don't know if it's the latest update or what, but I would imagine rooting it would certainly help, I have no experience with ADB so I really don't know how to do this nor where to find a image to flash it with. If I solve this issue my son will be happy and being he's autistic and special needs that means alot! Thanks