Running xiaomi.eu 13.0.8 stable. All my outgoing calls end at 29m50s.
I have tried calling different numbers so not a problem with the called number. I have put my Vodafone UK SIM in my S22 Ultra and that's fine, but any call I'm on just terminates at 29m50s.
Has anyone else got this problem? Hopefully we'll see an update soon which may fix it.
this could just be your carrier having a call duration restriction, have you tried your sim card in another device to rule out carrier issue?
phibersg said:
this could just be your carrier having a call duration restriction, have you tried your sim card in another device to rule out carrier issue?
Click to expand...
Click to collapse
Yes. It's just the Xiaomi 12S Ultra. With my Vodafone SIM and EE SIM, they both disconnect calls, and in an iPhone, S22, Pixel, etc. they don't
Upgraded to 13.0.9 and still got the issue
Can anyone else try a call and see if they have the same problem?
Has anyone managed to make a call longer than 29m50s?
Just performed a factory reset and same issue.
chistery said:
Has anyone managed to make a call longer than 29m50s?
Just performed a factory reset and same issue.
Click to expand...
Click to collapse
fine here
SirTAVARES said:
fine here
Click to expand...
Click to collapse
Thanks. Good to know it's not every device. I assume you're running xiaomi.eu 13.0.10?
I know it's not my SIM or my network, so it must be the phone, I just don't know what.
chistery said:
Thanks. Good to know it's not every device. I assume you're running xiaomi.eu 13.0.10?
I know it's not my SIM or my network, so it must be the phone, I just don't know what.
Click to expand...
Click to collapse
yea 13.0.10 eu.
no idea. the only thing i noticed is a drop of quality due the spot where i am, constantly changes between 3g, 4g, 5g depending on where i am. but making it 4g only fixes.
So I formatted/wiped and went back to 13.0.8
Managed a 31 minute call
Installed 13.0.10, didn't sign in to anything, update any apps, etc.
Call disconnected at 29m50.
Time to give up with this phone I guess.
Hi,
I'm experiencing the same issue and it's been behaving this way since day 1. I've tried two different SIM cards. I've even gone as far as factory wiping the phone and even disabling VOLTE and using 3G for calls but it hasn't helped. I'm running on the stock CN ROM.
I want to return the phone, but I doubt I'll get it refunded in full since I've been using it for so long and I'm unsure what Giztop would do and how I'd be able to prove to them it's faulty. v13.0.11 was just released recently and it's not helped either.
I've decided I'm going to wait for the Vivo X90 Pro+ or Samsung S23U and be done with this phone since this issue is a dealbreaker as I tend to make a lot of calls since I also use this as both my personal and work phone. I'm kind of disappointed and am going to miss the camera a lot.
Related
Hi,
I have a fairly recent HTC One Mini which I bought off a friend so I have no proof of purchase for it.
It was working fine with calls / texts / data apart from a few texts from iPhone devices.
I removed my number from iCloud on all devices and phoned up apple for them to remove me from their phone list.
Phone was still working fine and I could text / phone / use data no bother.
Then one day it decided to stop receiving and sending any texts and phone calls.
The data is still working fine and connects to the network.
I went to my service provider who provided me with a new sim card. I tried the sim card in a different old phone and it works fine with texts and calls.
I put this sim in my HTC One Mini and it still does not work with texts and calls but connects to the network fine and works fine with data…
Any ideas on why this might be?
I was going to try and downgrade the software to 4.3.1 or something but after reading all the different steps I have to go through I might just end up getting another phone and trying to fix this whenever I actually have some time to loose on this!
If anyone has any ideas as to whether it might be software / hardware issue it would be great… seems like an odd one since I can use the data fine but the rest won't work?!
Cheers in advance for any suggestions...
Have you tried Factory Reset?
_REDFOX_ said:
Have you tried Factory Reset?
Click to expand...
Click to collapse
Yes I have.
I am starting to believe the phone might have been reported stolen / blacklisted as it seems to do that for others too after some more research… however when I check on a free imei checks websites the imei seems fine...
I think you're running Stock Rom without any modifications, am I right? Did you tried a SIM by another provider yet?
_REDFOX_ said:
I think you're running Stock Rom without any modifications, am I right? Did you tried a SIM by another provider yet?
Click to expand...
Click to collapse
Yes It is the original ROM and no modifications.
I have a feeling the person I purchased it from might have been nice for a few weeks and then decided to report it stolen and make it blacklisted however when I check online it is not a blocked IMEI so I am unsure what to do…
Would there be a fix to this or would I just need to sell it for parts / use without the network?
Any help appreciated, thanks in advance
Who's your service provider? Sprint, by any chance ?
MommaSmith said:
Who's your service provider? Sprint, by any chance ?
Click to expand...
Click to collapse
No it was Orange / EE in the UK…
I ended up just getting a new phone on upgrade… would still love to fix it though so that i can get it sold rather than use for testing purposes...
So me and my friend swapped our Ones because mine had a broken aux port and his was fine, but his casing is pretty battered. So my phone which is now his, its been fine for a few weeks but a few days ago, the network has been playing up. He cannot make calls, but can send texts. But, in network settings, no networks appear when you go to select one. The APN settings are correct, signal is a bit hit and miss, sometimes its there, and sometimes its there but cannot connect to the internet. WiFi works fine. I also tried swapping SIM cards and the same issues were happening with my SIM or his SIM.
It was running Sultan's CM13 ROM with the "firmware_fixed" firmware/radio. I thought maybe something had gone wrong so I then flashed Sultan's Lineage OS and it is still having the same problems. I've tried a full wipe and factory reset, no luck.
Does anyone have any suggestions on how to fix it? or could it be a hardware issue?
Thanks,
donk165
donk165 said:
So me and my friend swapped our Ones because mine had a broken aux port and his was fine, but his casing is pretty battered. So my phone which is now his, its been fine for a few weeks but a few days ago, the network has been playing up. He cannot make calls, but can send texts. But, in network settings, no networks appear when you go to select one. The APN settings are correct, signal is a bit hit and miss, sometimes its there, and sometimes its there but cannot connect to the internet. WiFi works fine. I also tried swapping SIM cards and the same issues were happening with my SIM or his SIM.
It was running Sultan's CM13 ROM with the "firmware_fixed" firmware/radio. I thought maybe something had gone wrong so I then flashed Sultan's Lineage OS and it is still having the same problems. I've tried a full wipe and factory reset, no luck.
Does anyone have any suggestions on how to fix it? or could it be a hardware issue?
Thanks,
donk165
Click to expand...
Click to collapse
Try flashing other firmwares as well.
Mr.Ak said:
Try flashing other firmwares as well.
Click to expand...
Click to collapse
I've tried flashing the idprophecy's c1_11_00006 firmware , the stock 0241 modem and also the firmware_fixed one. All of them are doing the same thing, the main issue is that I get an error while searching for networks. I can call my network operator's topup number but people cannot call me, it either cannot connect or goes to voicemail.
donk165 said:
I've tried flashing the idprophecy's c1_11_00006 firmware , the stock 0241 modem and also the firmware_fixed one. All of them are doing the same thing, the main issue is that I get an error while searching for networks. I can call my network operator's topup number but people cannot call me, it either cannot connect or goes to voicemail.
Click to expand...
Click to collapse
Are you using the same carrier as your frand does?
Mr.Ak said:
Are you using the same carrier as your frand does?
Click to expand...
Click to collapse
My friend is on EE and I am on Three. Both are different networks, and with both sims, it does the same thing, It cannot find the network. I have tried both sims in the other OnePlus One and it detects the networks with no problem.
I guess the next step would be going back to full stock and see if that works. If that is a no go, I can only assume its a hardware issue
Hi again,
I have tried again to fix this phone but I think I have exhausted all software options. I fastboot flashed all the original stock files, completely went back to stock ROM and the same issues are there. It gets signal, and it says that mobile data is working, but doesn't actually connect if i open the play store etc. I managed to get a call to work for about 5 minutes before the call ended on this phone, but was still going on the other phone which called it. It does allow calls sometimes but they drop out, other times it wont dial at all.
At this point, I can only assume there is some antenna damage or something similar? I did a quick google and worked out that the antenna is on the daughter board on the bottom of the phone, and there is also an antenna wire also. Would it be worth it to buy these replacement parts and see if this would fix the issue?
Thanks
donk165 said:
At this point, I can only assume there is some antenna damage or something similar? I did a quick google and worked out that the antenna is on the daughter board on the bottom of the phone, and there is also an antenna wire also. Would it be worth it to buy these replacement parts and see if this would fix the issue?
Thanks
Click to expand...
Click to collapse
You only need the network antenna,I suppose,but is there any recent activity that could damage hardware in your device?
Mr.Ak said:
You only need the network antenna,I suppose,but is there any recent activity that could damage hardware in your device?
Click to expand...
Click to collapse
Its my friends phone now, we traded. And he said he hasn't dropped it or anything like that. But judging how battered the phone is that he traded me, he might have damaged it and not realized. It had been working fine for me in the 2+ years I had the phone. And after the trade, the phone worked fine for him for a few weeks. Its very weird. I've tried my SIM and his SIM in the phone, both sims work fine in my phone but not his.
donk165 said:
Its my friends phone now, we traded. And he said he hasn't dropped it or anything like that. But judging how battered the phone is that he traded me, he might have damaged it and not realized. It had been working fine for me in the 2+ years I had the phone. And after the trade, the phone worked fine for him for a few weeks. Its very weird. I've tried my SIM and his SIM in the phone, both sims work fine in my phone but not his.
Click to expand...
Click to collapse
I see,so if you believe that there could be a hardware damage,you can go with the network antenna and see if it fares.
10-23-17 Just an update this phone from best buy will work straight out of box with verizon no tricks as far as calls and texts other than you will have to set apn...
I could not get data to work at all with marshmallow but had no trouble calling and texting although it did show roaming with verizon but it's not an issue....
Upgraded to nougat and it would recognize verizon 4glte but verizon wouldn't let it connect to network so couldn't call or txt anymore...
Didn't root or anything fancy only had five days to play with it but now I'm willing to spend the extra for the regular 7 if i can still find one lol since how impressive the mini was....But if your not interested in updating to nougat and having call service everywhere pretty much it's a great phone indeed
Terasman210 said:
10-23-17 Just an update this phone from best buy will work straight out of box with verizon no tricks as far as calls and texts other than you will have to set apn...
I could not get data to work at all with marshmallow but had no trouble calling and texting although it did show roaming with verizon but it's not an issue....
Upgraded to nougat and it would recognize verizon 4glte but verizon wouldn't let it connect to network so couldn't call or txt anymore...
Didn't root or anything fancy only had five days to play with it but now I'm willing to spend the extra for the regular 7 if i can still find one lol since how impressive the mini was....But if your not interested in updating to nougat and having call service everywhere pretty much it's a great phone indeed
Click to expand...
Click to collapse
9-23-17 sorry
Terasman210 said:
9-23-17 sorry
Click to expand...
Click to collapse
So what is the issue?
djeniuss said:
So what is the issue?
Click to expand...
Click to collapse
Just passing present info on about this phone and what the average user could expect to have out of it while using verizon and to just let them know they will lose verizon calling and texting if they update to nougat and that they wouldn't have data with either update unless I missed a trick to try before I returned it...
Terasman210 said:
Just passing present info on about this phone and what the average user could expect to have out of it while using verizon and to just let them know they will lose verizon calling and texting if they update to nougat and that they wouldn't have data with either update unless I missed a trick to try before I returned it...
Click to expand...
Click to collapse
Oh okay. Thanks for the info. I do love the phone a lot
Have you fixed your phone? I have the same problem, so I want to know your situation.
William Guo said:
Have you fixed your phone? I have the same problem, so I want to know your situation.
Click to expand...
Click to collapse
No sir I think the nougat update has something in it to where it doesn't pick up Verizon's 1x maybe disabled it I believe it's something in the update to nougat cause calls and texts worked before just showed roaming so there's gotta be a magic trick somewhere to work again...as far as data without verizon accepting the device not so sure of a fix without maybe getting into something illegal such as changing imei maybe to a authorized one but even then I dunno if that would work nor pass prechecks ... but I returned phone to spend extra on the regular 7 soon as I have the money cause I really liked the mini so the regular 7 has to be even better ...
When I got my phone back in June, it was on MM. If I put my verizon sim and try to make a call, it would tell "unsupported device". Trying to activate online/at store yielded the same result. Moved to Tmobile cause of that and dont regret xD
I don't know if anyone else has noticed, but after I updated to the latest OTA update (1.25.617.4) I can no longer access call forwarding settings nor call waiting settings. It gives me error saying 'Network Error or sim card error' when trying to view either. I thought it was an issue with my sim cause I just used the one from my HTC 10 so went to AT&T and got a new one only to have same issue. Did a factory reset and same issue. After that I figured it could have possibly been the update, so I used the ROM exe from HTC to get back to 1.21.617.3 and can access those settings again. It was nice to get VoLTE, but I don't want to lose some settings access to get that.
If anybody has had the same issue, have you found a fix other then going back to 1.21.617.3 or staying on 1.25.617.4 and not being able to access call forwarding and call waiting?
Thanks
Interesting. Mine is completely normal with the same SIM card from my HTC 10 as well. Have you tried wiping the cache partition? That actually helped me get VoLTE on my HTC 10.
Here's a link how to do it in case you don't know...
https://support.t-mobile.com/docs/DOC-25804
holz75 said:
Interesting. Mine is completely normal with the same SIM card from my HTC 10 as well. Have you tried wiping the cache partition? That actually helped me get VoLTE on my HTC 10.
Here's a link how to do it in case you don't know...
https://support.t-mobile.com/docs/DOC-25804
Click to expand...
Click to collapse
Yeah, tried that as well. I don't know if it matters but I see that link is from T-Mobile, I use AT&T.
Yusuke14 said:
Yeah, tried that as well. I don't know if it matters but I see that link is from T-Mobile, I used AT&T.
Click to expand...
Click to collapse
I know, but it's just instructions (from T-Mobile) on how to do it on your HTC 10.
No issues here, on t-mobile and used same sim as HTC 10. I know it doesn't resolve your issue, but maybe there is an issue with the update and AT&T. See if anyone else on AT&T has same issue.
I'm on Verizon and I get the following when I try to go to either Call forwarding or Additional Settings. It never gets any further.
Have not tried going to these on the previous OTAs.
mr_salvador said:
No issues here, on t-mobile and used same sim as HTC 10. I know it doesn't resolve your issue, but maybe there is an issue with the update and AT&T. See if anyone else on AT&T has same issue.
Click to expand...
Click to collapse
I was hoping to hear from others on AT&T (and other networks) by posting here. Seems T-Mobile is ok and Verizon has a similar but different issue.
Yusuke14 said:
Yeah, tried that as well. I don't know if it matters but I see that link is from T-Mobile, I use AT&T.
Click to expand...
Click to collapse
Yusuke14 said:
I was hoping to hear from others on AT&T (and other networks) by posting here. Seems T-Mobile is ok and Verizon has a similar but different issue.
Click to expand...
Click to collapse
I don't know if I mentioned it before but I'm on AT&T, and everything is normal.
I'm on AT&T, U12+ on 1.25 firmware (+ Viper 1.01), SIM card is from HTC 10 (actually even further back than that, same SIM card since 2014 or 2015).
No issues accessing call forwarding / call waiting settings. All of those features are working for me (forwarding to YouMail, waiting definitely works, so does conference/merging calling) and also now VoLTE.
You mentioned it didn't work on 1.25 even after factory resetting. Were you modded in any way? So you RUU'ed back to 1.21 and it works. Have you tried OTA'ing back to 1.25 and seeing if it now works? I'm just trying to think of anything. Sorry dude, that stinks. I'm on 1.25 and heavily modified and it all works...
I get the same error message as well. But im on T-mobile. Really doesn't matter to me personally as i don't use settings in there.
But you're not the only one that gets the error.
turbo jjjang said:
I'm on AT&T, U12+ on 1.25 firmware (+ Viper 1.01), SIM card is from HTC 10 (actually even further back than that, same SIM card since 2014 or 2015).
No issues accessing call forwarding / call waiting settings. All of those features are working for me (forwarding to YouMail, waiting definitely works, so does conference/merging calling) and also now VoLTE.
You mentioned it didn't work on 1.25 even after factory resetting. Were you modded in any way? So you RUU'ed back to 1.21 and it works. Have you tried OTA'ing back to 1.25 and seeing if it now works? I'm just trying to think of anything. Sorry dude, that stinks. I'm on 1.25 and heavily modified and it all works...
Click to expand...
Click to collapse
Hadn't done anything to phone at the time, was completely stock, nothing done at all as of yet. Only thing i have done now after going back to 1.21 is unlock the bootloader and so far that's all. Going to try taking the OTA to 1.25 again and see if it wasn't just some fluke of nature.
Will update afterwards.
Edit: went back to 1.25, getting same error and can't access call forwarding or call waiting settings.
JWhetstone02 said:
I'm on Verizon and I get the following when I try to go to either Call forwarding or Additional Settings. It never gets any further.
Have not tried going to these on the previous OTAs.
Click to expand...
Click to collapse
I'm still on the original firmware (no rush to update as of yet) and I get the same situation when accessing those settings.
1.25 RUU is available. I'm on T-Mobile with an Unlocked boot loader and custom kernel however everything works on this end.
I have the 1.25 update and I'm on ATT, and I apparently have the issue as well. No bother, though, since I don't use call forwarding.
And, this is the sim card from my 10.
I am on AT&T and my firmware 1.25.617.4 and everything working fine here
I realize this thread is a a little old but I am having the same issue. I am on AT&T. The only tweaks I have made is to unlock the bootloader and disabled tethering guard. The problem existed on 1.25.617.4 and persists on 1.30.617.2. I thought the problem was a provisioning issue with AT&T. After multiple calls with them and a couple with HTC, I found this thread. Of course I should have stopped here first. I actually need call forwarding and calling AT&T to have them manually provision it every time I need it just won't cut it. Has anyone been able to figure this out?
Hi everyone,
has any of you ever had network problems, as can be seen in the video?
For a few days now both network connections have been breaking down when I try to make a call. But that doesn't always happen. Sometimes I can make 10 calls in a row and everything is fine, and sometimes nothing works. It doesn't matter which SIM I use to make the call. The problem occurs with both cards. If that happens, then either directly when dialing a number, or immediately after hanging up.
I've never seen anything like this. And I wonder if it's the software, the SIM tray, one of the cards or the network operator itself.
Can anybody please help me? This is quite annoying.
PS: Sorry for the German settings. „Keine SIM-Karte“ = No SIM card // „Dienst nicht verfügbar“ = no service
Clear sim tool kit data
Network reset
Clear system cache
Make sure the access point names are correct
blackhawk said:
Clear sim tool kit data
Network reset
Clear system cache
Make sure the access point names are correct
Click to expand...
Click to collapse
Thanks for the advice, but this didn't help.
I did these 4 steps, but the first time I tried to call, both connections dropped again. Can there be a hardware problem at all? Looks more like a software issue, doesn't it?
mathias.ngr said:
Thanks for the advice, but this didn't help.
I did these 4 steps, but the first time I tried to call, both connections dropped again. Can there be a hardware problem at all? Looks more like a software issue, doesn't it?
Click to expand...
Click to collapse
The sim card, the usual hardware suspect...
They can be damaged by ESD; handled like a stick of ram.
ESD may not manifest itself for weeks, months even years. Insults are cumulative.
It's not expensive but it is a pain, try to not damage it as it left the plant A-OK.
Just like ram sticks poor handling is the cause of almost all sim card failures.
blackhawk said:
The sim card, the usual hardware suspect...
They can be damaged by ESD; handled like a stick of ram.
ESD may not manifest itself for weeks, months even years. Insults are cumulative.
It's not expensive but it is a pain, try to not damage it as it left the plant A-OK.
Just like ram sticks poor handling is the cause of almost all sim card failures.
Click to expand...
Click to collapse
So, am I getting you right? I just go to the store and have the SIM card replaced and everything should work again?
I've tried a few things now. If I set SIM 2 to GSM, everything is fine. The connection doesn't break. I believe it is the 3G connection. And that's why these crashes could occur when I make calls. SIM 2 doesn't support VoLTE, so it switches to 3G.
EDIT: I've tried different things now. I swapped SIM 1 and 2 back and forth. I also used my two SIM cards alternately with a third SIM card. The problem persists. Could a hard reset help or should I send the device for repairs straight away?
Same problem here. Setting sim 1 to GSM only, and sim2 to LTE fixed my problem for a while. This has something to do with dual sim handling.
jerrydrake said:
Same problem here. Setting sim 1 to GSM only, and sim2 to LTE fixed my problem for a while. This has something to do with dual sim handling.
Click to expand...
Click to collapse
This is soooo anoying. Have you had this problem for a long time or did it only come recently? Could this have something to do with a recent update?
I bought the phone a month ago, and while I was setting it up it received 5 updates including android 11. So I have no experience prior to Android 11.
jerrydrake said:
I bought the phone a month ago, and while I was setting it up it received 5 updates including android 11. So I have no experience prior to Android 11.
Click to expand...
Click to collapse
Damn, same here.
Have you tried cleaning the sim cards with rubbing alcohol?
Then put them back without touching the metal contacts.
Didgesteve said:
Have you tried cleaning the sim cards with rubbing alcohol?
Then put them back without touching the metal contacts.
Click to expand...
Click to collapse
No, I don't see any point in doing that. I swapped the SIM cards and even tried other cards and the problem was still there. If something had to be cleaned, it would be the SIM tray. But as already written, there are no disconnections when a SIM is operated in 2G. I think that rather means that it is a software problem.
jerrydrake said:
I bought the phone a month ago, and while I was setting it up it received 5 updates including android 11. So I have no experience prior to Android 11.
Click to expand...
Click to collapse
I have this same problem with phone dropping off the network. For me it started after the first Android 11 update. I have full signal levels at home but if I try to make a call signal level for both sim cards drops and I get a message that mobile network is not available. Doesn't happen always but pretty often.
I'm pretty sure it has something to do with how the phone handles dual-sim operations...
Juu_5o said:
I have this same problem with phone dropping off the network. For me it started after the first Android 11 update. I have full signal levels at home but if I try to make a call signal level for both sim cards drops and I get a message that mobile network is not available. Doesn't happen always but pretty often.
I'm pretty sure it has something to do with how the phone handles dual-sim operations...
Click to expand...
Click to collapse
I am glad, I am not the only one, who is facing this problem. I already thought, I have to send my phone back. So, we have to wait for a fix.
Must be patient. There is also bluetooth problem(disconnecting from devices). It looks like they were too fast with android 11.
Since the last update(.159), i also have the drop out problem. Starting to feel sorry for buying it...
So, let's hope the new .222 update, which has just arrived, will fix this.
EDIT: no, it doesn't.
mathias.ngr said:
So, let's hope the new .222 update, which has just arrived, will fix this.
EDIT: no, it doesn't.
Click to expand...
Click to collapse
Yeah, I even had to restart after the update, in order for the second SIM to become active...
Edit - and the problem is even worse. Almost after every incoming call I lose signal to both sims...
Edit II - I wanted to try to switch sim 2 to gsm only network, and noticed that there's 5G available for it too, after the update. Before that there wasn't such an option....
bo6o said:
Yeah, I even had to restart after the update, in order for the second SIM to become active...
Edit - and the problem is even worse. Almost after every incoming call I lose signal to both sims...
Edit II - I wanted to try to switch sim 2 to gsm only network, and noticed that there's 5G available for it too, after the update. Before that there wasn't such an option....
Click to expand...
Click to collapse
Since I use the second SIM only for business calls, I have already set it to GSM only. Today I noticed that I still have outages. So apparently to force 2G is no longer of any use. :/
About 5G: It has been active on my device since I got it. Perhaps there was an update on this from your carrier.
bo6o said:
Since the last update(.159), i also have the drop out problem. Starting to feel sorry for buying it...
Click to expand...
Click to collapse
same here and the problem is very annoying cause my everyday job is in a car. is 100% software problem. 650€ for a phone you can't use it as a phone.
Hi, I don't have signal drop but yes the WiFi drip in my room, I had a xz premium and never happened on it