Hard reset possible somehow in black screen of death? - Samsung Galaxy Note 20 Ultra Questions & Answers

Got the Note 20 Ultra 5g a week ago used from a decent reseller. Today I got the black screen of death. Stock firmware.
I want to return the phone while I have the chance, no interest in trying to fix it. It is password protected but I would ideally like to hard reset it before it goes back. Can anyone tell me how when I can't get the screen to work?
Phone beeps etc so I think is live.
The power button + vol down does give a vibration after 10 seconds but never gets to a Samsung logo.
Power button + vol up does the same.
Tried connecting to a pc, no change. No dex message on the PC.
If anyone can tell me how to do this reset so I can wipe it for peace of mind I would appreciate it. Thanks in advance.
Edit; I removed the sim cards and then the PC detected the phone, and offered to install Dex. If that helps.

Ok before you do anything else. Stop. If you void the warranty by changing anything you can't return it

You need to find a trusted phone store near you or call the support number for the phones manufacturer

Thanks for the advice. Appreciated.

nickb99NZ said:
Thanks for the advice. Appreciated.
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Np. Doing my best. Website isn't really helping me somimma help others where i can

nickb99NZ said:
Thanks for the advice. Appreciated.
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So I did a little more digging and found a website imma give you the link I'll read through the rest of it, and advise you what seems safe but in the end what you do is up to u

So you need to go into recovery mode and try something simple what you are gonna wanna do is find where to wipe the cache partition and that should solve it. but I'm guessing you can't get into recovery otherwise you could factory reset it there

7 Quick Fixes for Black Screen of Death on Android
Are you frustrated with constant black screens of death on your Android device? Here are 7 quick ways to fix the issue.
convergeddevices.net

Thanks again.
>>I'm guessing you can't get into recovery
Correct. The phone is goig back to the seller as it is within the return window. I don't want to mess with it. I think that was good advice. Did Samsung ever say if they resolved this issue properly? It puts me off this model. Very expensive phone to suffer such a problem.

nickb99NZ said:
Thanks again.
>>I'm guessing you can't get into recovery
Correct. The phone is goig back to the seller as it is within the return window. I don't want to mess with it. I think that was good advice. Did Samsung ever say if they resolved this issue properly? It puts me off this model. Very expensive phone to suffer such a problem.
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Having a similar problem after the latest Security Patch 'Update' . See my post #55 on 'FIXED: Samsung Note 20 Black Screen OF Death But Phone Workimg Via Dex - Help Needed' in Q&A.

Related

My touch pro 2 has been bricked

I posted this in another thread as it was similar (though for tmobile), but I believe I haven't gotten any answers there I was hoping to try here:
I was installing winmo msn messenger. It installed fine and reset my tp2 fine. It goes thru the tp2 splash screen, the verizon splash screen and the winmo splash screen. Then it shows owner information and this is where it gets screwed up. Owner info will stay up forever if I dont touch the screen. After touching the screen the only thing left will be the top bar and the rest of the screen stays black. The only things on the top bar are the signal icon (which always has an x), the wifi icon (which seems to be connected fine lol) and either owner info will still be in the upper left or the start menu will be there. Hitting the screen only causes my tp2 to beep.
Nothing I know how to do (which is basically just hard and soft resetting it) works. Verizon can't fix it (didnt think they would be able to) and I can find no drivers (possibly cause I'm still a noob with winmo) to resolve my issue. I'm not even sure how I'd get them on as it wont even sync up to my computer and my computer cannot find its hd. If I could get a rom for the verizon one I think I can figure it out from there with no issues...but htc website sends me to verizon website for support and vice versa. The htc wiki is the closest I've gotten to an answer...but no rom to download. The only OEM roms I can find anywhere aren't for this phone, unless one of those will work? You guys are the experts.
Does anyone know what I can try? Verizon wants me to return it but cannot tell me when I'll get my new one as they are out of stock...again. Please help lol! Thanks for any and all help because I NEED a phone and can't wait around for them to decide to include them in the next shipment, nor would I appreciate being given some other type of phone in the mean time simply because I paid for the tp2, if I had wanted another phone I would have bought it instead.
if you do just a litle searching over at ppcgeeks, there's info about shipped roms and where to get them. (not sure if its kosher to post a direct link to it or not, given that these are shipped roms). hopefully that will help, otherwise, dunno what to tell ya.
First off, I can tell you that installing MSN Messenger would NOT brick your TP2. There are other problems with the phone, most likely a bad mfr rom. If you performed a hard reset (You did didnt you?) it would reload the factory rom.. so if your phone is still bricked, your factory rom is hosed, or your phones hardware is hosed. Installing MSN Messenger would not do this by itself.
Learning from trial and error is a tough road. Return the phone for a new one while you still have the option. You got a get out of jail free card, now is the time to use it.
twostep said:
if you do just a litle searching over at ppcgeeks, there's info about shipped roms and where to get them. (not sure if its kosher to post a direct link to it or not, given that these are shipped roms). hopefully that will help, otherwise, dunno what to tell ya.
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I checked over there, but if you're saying it's there then it's obvious I need to check again. Also seeing as you've suggested this I'm guessing:
bipolarmadman said:
I'm not even sure how I'd get them on as it wont even sync up to my computer and my computer cannot find its hd.
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Isn't as big of an issue as I thought it was? And if it isn't...how do I get around this?
DragonNote said:
First off, I can tell you that installing MSN Messenger would NOT brick your TP2. There are other problems with the phone, most likely a bad mfr rom.
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I'm not entirely sure what you mean by mfr (I'll hit up google after this) but I can tell you only what I know. My phone worked fine for 3 days. Once I got it set up like I wanted and was ready to start installing other crap I did so, I started with MSN.
DragonNote said:
If you performed a hard reset (You did didnt you?) it would reload the factory rom.. so if your phone is still bricked, your factory rom is hosed, or your phones hardware is hosed. Installing MSN Messenger would not do this by itself.
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bipolarmadman said:
Nothing I know how to do (which is basically just hard and soft resetting it)
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Yup got the hard reset in there, it just didnt do anything. However, one thing I did not was that there were numerous postings with different ways to hard reset the device. The only one I could get to do anything at all was pressing volumn down + reset while the phone was off but it stayed at the tri color screen without much else going on...so I coulda just done the wrong one or did it wrong all together. If I did please point me in the right direction.
Like I said before I can't say if it was screwed from the time I first turned it on as this is my first smartphone and first experience with tf3d (I've had many pda's though) but it had been soft reset multiple times prior, along with a couple of hard resets, and had no issue bouncing back from those. Reset after MSN install...hosed. Not that I'm saying your wrong, you guys are the experts here, but from what I've experienced regardless of what caused it msn will certainly not be going on my next smart phone. I'll opt for one of the all in one apps like I was going to before I decided to go with a name I trusted.
DragonNote said:
Return the phone for a new one while you still have the option. You got a get out of jail free card, now is the time to use it.
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Got no choice about this. The only issue I have with this is the fact that they can't tell me when I'll get my new phone. Plus I have only 1 of 2 choices:
1. Mail my phone back and get a refurbished one in return....uhm...no
2. Take my phone back to the verizon store I got it at, get my refund, and hope to god that I can get another one the next time they get it in stock.
I'm not trying to ***** and complain...just trying to find a way to fix it without a)paying 300 for a refurbished phone, or b)going an unknown amount of time without my phone.
does your start menu drop down when you hit it? When i go to settings/today/items and uncheck the TouchFLO 3d my screen is just as you describe. Its pure black with the top bar available. Did you check to see if the touchflo 3d is turned on?
bipolarmadman said:
Yup got the hard reset in there, it just didnt do anything. However, one thing I did not was that there were numerous postings with different ways to hard reset the device. The only one I could get to do anything at all was pressing volumn down + reset while the phone was off but it stayed at the tri color screen without much else going on...so I coulda just done the wrong one or did it wrong all together. If I did please point me in the right direction.
.
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You went into boot loader mode. I did a hard reset on my sprint version but I dont remember how technical support told me. I think it was power off the phone. push and hold 'up' volume key, then hit and hold the reset switch till the phone boots. This will start off looking like a normal soft reset, but it will take much longer, your phone will be erased of all info you put in and it will do an instalation of software and reboot right before touchflo starts . I dont think you will ever get a tri-color screen (i could be wrong), which is what you get when the phone is expecting a rom flash from a computer. the whole process probably takes like five minutes, and theres a spot right after it starts it looks like your phone is doing nothing (Leave it be!). I've been messing with a lot of phones recently, and i dont remember if you got to hold the up key and reset button till you get a hard reset warning or not. (it might tell you all your data will be erased, and whether or not to continue)
edit:
just did a quick google and confirmed it on my sprint touch pro2. push and hold 'send' and 'end' key. Using your teeth, push and hold the 'reset' button with the stylus. finaly, push the power button. (all three need to be pressed down when you hit the power). the tri color screen flashes, then a white screen warns of the reset and says push 'up' volume key to continue, any other key to cancel. Hope this helps.
When you did the hard reset, did you get a warning that all data was going to be erased and where you asked to enter something to confirm? If you didn't, then you have not done a hard reset.
I had to try several times to get mine to hard reset. Even though I hit the proper keys, the phone would just soft reset, not hard reset. I can see how you can easily be fooled thinking you did a hard reset if you don't know what to look for.
I think there are different key presses for Verizon vs Sprint. Make sure you're using the right one.
BTW, "mfr" = manufacturer . . . i.e. HTC
SecretAgentMan said:
When you did the hard reset, did you get a warning that all data was going to be erased and where you asked to enter something to confirm? If you didn't, then you have not done a hard reset.
I had to try several times to get mine to hard reset. Even though I hit the proper keys, the phone would just soft reset, not hard reset. I can see how you can easily be fooled thinking you did a hard reset if you don't know what to look for.
I think there are different key presses for Verizon vs Sprint. Make sure you're using the right one.
BTW, "mfr" = manufacturer . . . i.e. HTC
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Confirmed. The Verizon HTC TP2 Hard Reset is the same as T-Mobile but is different from Sprint.
With POWER OFF, hold Volume Down while pressing SEND (green) and END (red). It takes about 4 seconds to take. WARNING: THIS IS A HARD RESET, BACK UP YOUR CONTACT LISTS AND DATA. EVERYTHING BUT YOUR OEM INSTALL WILL BE WIPED.
Go here for more info:
http://www.htc.com/us/faqs.aspx?p_id=287&cat=90&id=106176
I actually ended up calling HTC about 6hrs ago (5 pm est) and they did confirm what i had already started thinking. Verizon tech support has no idea what the hell they are talking about when it comes to this phone.
@spunks74 you're absolutely right, this is just what htc said and is where I finally figured out....verizon needs to get this phone in their techs hands instead of giving them pictures and text.
@DragonNote this is exactly what htc told me after they told me verizon didnt know how to hard reset. thanks for the info, even if i called htc before checking here. thank god im obsessive about backups or I would have been screwed because once this happened....nope no way to do anything at all. Also, for other forum members that may not know, the link you provided (for t-mobile) is completely different than the link for the hard reset for verizon:
http://www.htc.com/us/faqs.aspx?p_id=294&cat=0&id=110490&f=t
which is why i was at such a loss during this issue...I couldn't get that far lol. I read sooo many different ways to hard reset the phone but none worked. obvviously i never checked to seei f the different providers would hard reset different ways. i just assumed they would all reset the same way (i guess this time assuming only made an ass out of me) so i found myself looking at ways to reset the touch pro 2 and ways to reset the rhocium, which is where all the different variations can be found.
@mjcole2003 Without touch flo i recognize the gui right away, and the first time it happened i did think i had just jacked up the flashy gui, but while it was the bare winmo gui there was nothing I could do. any screen touch, any keypress all ended with the same outcome I'd touch/press and the device would only *beep*
bipolarmadman said:
I actually ended up calling HTC about 6hrs ago (5 pm est) and they did confirm what i had already started thinking. Verizon tech support has no idea what the hell they are talking about when it comes to this phone.
@spunks74 you're absolutely right, this is just what htc said and is where I finally figured out....verizon needs to get this phone in their techs hands instead of giving them pictures and text.
@DragonNote this is exactly what htc told me after they told me verizon didnt know how to hard reset. thanks for the info, even if i called htc before checking here. thank god im obsessive about backups or I would have been screwed because once this happened....nope no way to do anything at all. Also, for other forum members that may not know, the link you provided (for t-mobile) is completely different than the link for the hard reset for verizon:
http://www.htc.com/us/faqs.aspx?p_id=294&cat=0&id=110490&f=t
which is why i was at such a loss during this issue...I couldn't get that far lol. I read sooo many different ways to hard reset the phone but none worked. obvviously i never checked to seei f the different providers would hard reset different ways. i just assumed they would all reset the same way (i guess this time assuming only made an ass out of me) so i found myself looking at ways to reset the touch pro 2 and ways to reset the rhocium, which is where all the different variations can be found.
@mjcole2003 Without touch flo i recognize the gui right away, and the first time it happened i did think i had just jacked up the flashy gui, but while it was the bare winmo gui there was nothing I could do. any screen touch, any keypress all ended with the same outcome I'd touch/press and the device would only *beep*
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copy that. my condolences for your loss. I would have them replace it immediately. Too much BS for a new ppc. Only makes you wonder what else is wrong with it.
Why don't you do a hard reset via Clear Storage in settings? This surely seems like something that can be fixed with a hard reset.
isdnmatt said:
Why don't you do a hard reset via Clear Storage in settings? This surely seems like something that can be fixed with a hard reset.
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Because as the OP said he cant do anything inside the GUI. IE hard reset is only option.
My mistake
Edit: nvrmind, problem solved.

Help (if possible)! think my phone is done :(

This is going to be long!
If anyone has insight to this would be appreciated
Precursor: I am on CM9 nightly (7-27-12) with 6.0.1.0 non touch recovery (NS4G)
So last night I go to open my opera web browser and it would flash like it would open and instant close (no error message). I say OK thats weird and decide to reboot. Upon rebooted I am greeted with never ending amount of FC's from every app and service imaginable. I again say OK EXTREMELY weird and decide its time to restore my backup from yesterday.
I reboot in recovery and what do I get greeted with? Unable to mount /sdcard! Long story short after scouring google for about an hour I find that if I do a fastboot oem lock/unlock I should get back up and running. Thankfully that works and I install the newest 7/31 CM9 nightly.
I wake up today without my phone alarm going off when it should. Weird huh? I go to open the clock and get a FC from the clock application. Reboot and it works just fine. OK weird again.
Go to work and leave my phone on the counter to help a customer. I come back to the desk and my phone is in recovery mode? Uhhh what? I reboot the phone and it says "encryption unsuccessful" and the phone needs to wipe data and reboot to continue use...
I decide WTF why not, not like I can use it. At this point I'm worried though. The phone reboots to recovery and I guess does a data wipe (takes 3-5 mins) and reboots. Now I am stuck on the CM9 bootscreen and won't go past.
I have some ideas as to get the phone (hopefully) back up and running. Just curious what this sounds like to anyone more knowledgeable then me (especially the part where it tried to encrypt my phone without me touching it!)
Any thoughts or help is appreciated!
Edit: I tried copying files to sdcard from recovery using mount usb storage. The files copy over and as soon as I leave the mount menu and go to install the zip files WHICH I SAW ON THE SDCARD they ARE NOT THERE anymore.
Edit2: It still lets me install the CM9 7/31 nightly which I had saved on the phone yesterday. Even after wiping everything and reinstalling the ROM I can't get past the CM9 bootscreen
Edit3: Tried fastboot, odin, nothing works. Even after odin I still get the CM9 boot screen. Pretty sure something is messed up to the point of I need a new phone. FML!
YESS!!!
YES I WANT ATTENTION.
I Have exactly the same. Mother of smartphones Somebody help us!
Its the internal Memory thats messed up yes, But Please somebody fix this Bullcrap. We don't have the knowledge but I will gladly donate to you who fixes it!
I just bought a brand new screen for my phone and I don't freaking want to buy a new Phone At the moment, So if you find a way to help us then let us know since that could be lifesaving right now.
Pretty sure I've given up. Everything I've tried has failed... looks like it might be gnex time.
NYYFan325 said:
Pretty sure I've given up. Everything I've tried has failed... looks like it might be gnex time.
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Have you tried just going back to the stock rom/recovery/bootloader with the samsung application?
ronnygunz said:
Have you tried just going back to the stock rom/recovery/bootloader with the samsung application?
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I would Love to get an link to that. if it helps us out i'd sh1t goldbricks. seriously.
Moonystorm said:
I would Love to get an link to that. if it helps us out i'd sh1t goldbricks. seriously.
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I couldn't post the link because I have less than 10 posts here so I pm'd you. At least I hope I did. Let me know if you didn't get it.
Can you send me the PM as well. I know of the tool you are referring to but can't seem to find it anymore
NYYFan325 said:
Can you send me the PM as well. I know of the tool you are referring to but can't seem to find it anymore
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I tried to send it, I hope it worked but it doesn't show up in my sent messages so I am in the dark.
Stock ROM. All the way back to Gingerbread.
http://forum.xda-developers.com/showthread.php?t=1572307
Well nothing officially works
The samsung simple dl tool just says "error" when I hit "start download" nearly immediately. Now I have no recovery or anything. Going to sprint right after I get out of work to get a gnex
NYYFan325 said:
Well nothing officially works
The samsung simple dl tool just says "error" when I hit "start download" nearly immediately. Now I have no recovery or anything. Going to sprint right after I get out of work to get a gnex
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Ugh... I'm sorry people Who will get to our problem. Paid samsung services can Help. Nothing else. I be a smart guy and do like NYYFan here and get a galaxy nexus. thank You everyone for help. i set up 48hours for anybody to help me or i get a new device. Might sound rude but its a choice i made.
-Moon
I HAD THIS SAME EXACT PROBLEM
Temporary solution: heat the phone up with a hair blow dryer. get it hot but not so hot that it melts things. it will be able to boot up and work. I used this method so i could copy my sd card to my computer and wipe everything off
Permanent solution: turn your phone in for repair. there is no remedy to fixing this. apparently the circuit board or chip is bad and you can't fix it.
Luckily I had best buy black tie protection and I am waiting on my new replacement phone.
NicholasQ said:
I HAD THIS SAME EXACT PROBLEM
Temporary solution: heat the phone up with a hair blow dryer. get it hot but not so hot that it melts things. it will be able to boot up and work. I used this method so i could copy my sd card to my computer and wipe everything off
Permanent solution: turn your phone in for repair. there is no remedy to fixing this. apparently the circuit board or chip is bad and you can't fix it.
Luckily I had best buy black tie protection and I am waiting on my new replacement phone.
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I work in a computer repair shop and going by that solution...sounds like a problem I may be able to repair using a similar method as some of the board-level repairs I do pretty often...anyone want to send me a dead lab rat? Lol
Sent from my Nexus S 4G using xda premium
Xaelius said:
I work in a computer repair shop and going by that solution...sounds like a problem I may be able to repair using a similar method as some of the board-level repairs I do pretty often...anyone want to send me a dead lab rat? Lol
Sent from my Nexus S 4G using xda premium
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Click to collapse
You can have mine lol x) And Yep i fix computers for friends and so on their friends and this sounds like Nvidia was behind the chip... xD
It wouldn't matter who actually makes a chip if the heating it up is a temporary fix. That is a OEM issue. Basically think xbox360 rrod with the warped boards the solder melting/failing and the chips get loose etc.
Unless heating up failed flash storage temporarily makes it work. Which I doubt is the case but don't actually know. Brings back memories of putting failing HDD drives in the freezer though.
Well this is my official goodbye to the Nexus S forums (not like anyone cares haha). Just got my shiny new Galaxy Nexus. Have a great night everyone and happy modding!
NYYFan325 said:
Well this is my official goodbye to the Nexus S forums (not like anyone cares haha). Just got my shiny new Galaxy Nexus. Have a great night everyone and happy modding!
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Ugh. Congraz. xD
Try Adam outler unbrickable mod for nexus s
Sent from my Nexus S 4G using xda premium
http://forum.xda-developers.com/showthread.php?t=1397393
Sent from my Nexus S 4G using xda premium
Unfortunately that is good only if software screwed up your phone. In my case and I'm sure others when it is hardware failure, that won't work :\

Stuck at Bootlogo, no Backup/Fastboot/ADB

Hey guys,
after some research I found one suggestion that I can't test yet so maybe until my battery runs out one of you can help me:
I unlocked my TF300T ICS 4.0.3 and had CWM running. Probably because of some mistakes of mine it stopped booting at some point and now I can't access recovery, Fastboot, and when I was able to get into CWM, the internal storage didn't work, which is where the NAND backup was stored. Now it only shows the flat white ASUS logo with "device is unlocked" in the corner. When I try to turn it off it automatically reboots.
ADB shell can't find the device so I'm all out of ideas, except that I just read that that once it runs out of battery life the bootloader automatically resets. Maybe that'll help.
Does anybody have any ideas as to how or if I can actually fix this mess?
crstn said:
Hey guys,
after some research I found one suggestion that I can't test yet so maybe until my battery runs out one of you can help me:
I unlocked my TF300T ICS 4.0.3 and had CWM running. Probably because of some mistakes of mine it stopped booting at some point and now I can't access recovery, Fastboot, and when I was able to get into CWM, the internal storage didn't work, which is where the NAND backup was stored. Now it only shows the flat white ASUS logo with "device is unlocked" in the corner. When I try to turn it off it automatically reboots.
ADB shell can't find the device so I'm all out of ideas, except that I just read that that once it runs out of battery life the bootloader automatically resets. Maybe that'll help.
Does anybody have any ideas as to how or if I can actually fix this mess?
Click to expand...
Click to collapse
I let mine discharge all the way, and then I recharged it. I can confirm that it does NOT reset the bootloader.
jrfaulkin said:
I let mine discharge all the way, and then I recharged it. I can confirm that it does NOT reset the bootloader.
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Ya it didnt work for me either. So is that thing bricked or what? :/
crstn said:
Ya it didnt work for me either. So is that thing bricked or what? :/
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Click to collapse
Well, not totally. We are going to need a whole lot of help though to be able to get bootloader flashed. We can access the device via APX. I think we need the partition table information and the secure bootloader keys (which ASUS has to release to us) in order to use NvFlash to flash the bootloader. Word is that the developers who came up with this procedure for the TF201 are working on this, and have been for a couple of months. Hopefully, a bunch of people bricking their devices all of the sudden will turn up the urgency on this. I'm not holding my breath, but I am keeping my fingers crossed!
Happened to me too. I'm hoping that ASUS will fix it for a reasonable price. Otherwise I'm just going to get a Nexus 7.
Count me in on the bricked parade. Except I did mine a while back. I may be missing something but how do you get to APX mode? I just reformatted my computer so I haven't got drivers or ADB set up yet. I probably should try before asking, however I don't ever remember getting into it before.
Sent from my SCH-I535 using Tapatalk 2
enomele said:
Count me in on the bricked parade. Except I did mine a while back. I may be missing something but how do you get to APX mode? I just reformatted my computer so I haven't got drivers or ADB set up yet. I probably should try before asking, however I don't ever remember getting into it before.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
You can get in to APX mode by switching it on, holding the volume up button and than use the pinhole reset while keeping the volume up button pressed. If you have it connected to your PC, it will show up. No drivers tho, so it probably won't bring you far.
The problem with waiting for an NVFLASH solution is that we probably need an adapted bootloader to start with for it to work. Since its impossible to make any changes to it without fastboot, I wonder if any solution will become availlable. I will wait another month or so, and then send it to ASUS if no solution is provided here.
I'm sure the costs for repair will be less than the $200 that the nexus costs (and to be true, although the Nexus is a great machine, it's not comparable to the wonderful TF300 )
Sphinix said:
You can get in to APX mode by switching it on, holding the volume up button and than use the pinhole reset while keeping the volume up button pressed. If you have it connected to your PC, it will show up. No drivers tho, so it probably won't bring you far.
The problem with waiting for an NVFLASH solution is that we probably need an adapted bootloader to start with for it to work. Since its impossible to make any changes to it without fastboot, I wonder if any solution will become availlable. I will wait another month or so, and then send it to ASUS if no solution is provided here.
I'm sure the costs for repair will be less than the $200 that the nexus costs (and to be true, although the Nexus is a great machine, it's not comparable to the wonderful TF300 )
Click to expand...
Click to collapse
I was quoted between $87 and $100 to "repair the OS" on my tablet. It's still at the Asus RMA center, so I have no update on what they did with it. I've been posting progress over in this thread : http://forum.xda-developers.com/showthread.php?t=1825265&page=3
Yeah, I saw your posts somewhere else as well... All the best, I've been hearing horror-stories about having to replace the mainboard etc. That would be a bit too much, I imagine :-|
just a quick update:
i sent the transformer back to amazon and they took it back no questions asked.
phew...
Same happened to me, I sent it to Asus about a month ago, they just replayed to me with a mail, saying that is out of warranty because of the bootloader unlocked, and that is gonna cost me $122 for the mainboard, and $65 for labor, it seems that the mainboard got really bad bricked, and they are replacing it....
Really bad for me, but at least I would have it back...
jrfaulkin said:
Well, not totally. We are going to need a whole lot of help though to be able to get bootloader flashed. We can access the device via APX. I think we need the partition table information and the secure bootloader keys (which ASUS has to release to us) in order to use NvFlash to flash the bootloader. Word is that the developers who came up with this procedure for the TF201 are working on this, and have been for a couple of months. Hopefully, a bunch of people bricking their devices all of the sudden will turn up the urgency on this. I'm not holding my breath, but I am keeping my fingers crossed!
Click to expand...
Click to collapse
Unfortunately NVflash will only run on unbricked ICS Bootloader devices. You have to flash some files before you can use the special APX for TF300. So if you are already bricked it will not help.
Sphinix said:
Yeah, I saw your posts somewhere else as well... All the best, I've been hearing horror-stories about having to replace the mainboard etc. That would be a bit too much, I imagine :-|
Click to expand...
Click to collapse
I've just been quoted $122 + $65 + $10 shipping. Which comes out to a shade under $200 total.
End of the line, folks.
I'm not paying Asus $200 to fix a $300 tablet, and I'm basically going to be throwing in the trash at this point if I get it back.

What the heck did I just buy ?

Hello folks, I guess I need help with this one :
Not a big Samsung fan but found a good deal on a S7 (craigslist) and got the phone without much homework.
After getting it home, see a few things that I don't like :
back plate says is 'Galaxy S7' and looks legit to me
power up screen also says 'Galaxy S7'
and displays t-mobile logo (supposed to be a tmobile phone)
but settings > about phone >model says 'SM-G920T'
Which turns out is NOT a model for S7 from what I can google.
Also - looks very thin on apps, as in hardly any at all, but has something called 'kingroot' which looks rather strange to me. Samsung including this on their phones ?
So, what the hell is this thing ? Is there a way to tell if it's been played with software or hardware wise ?
Any help from the connoisseurs of all things Samsung Galaxy greatly appreciated. And I know I', in the right forum for that, so thanks in advance.
BTW - not putting a SIM card or connecting this to any private wifi till I have some idea what it is I'm looking at.
Thanks
Sounds like a s6 from the model number, is there a space to put in an sdcard? If not then its an s6.
Yes, there's a tray holding the nano-sim+microSD card. Need to eject with a pin of some sort, in this case was a paperclip.
I know - search results point to S6, but that doesn't look right either.
Why I'm wondering what this thing is
Hope the experts will chime in.
Please post pictures of all sides. Also check image and video resolution and if the camera on the back has working image stabilization (open camera and move device while watching camera, it should stabilize itself)
Sounds like a fake to me
Try putting the phone in Download or Recovery Mode and see what it says.
Vol-Down + Home + Power on for download mode, Vol-up + Home + Power on for recovery.
It's probably a fake phone. Checking what the baseband version is in the Settings menu may help too.
Sent from my SM-G930W8 using Tapatalk
Some more info following your advice (thanks all !!!)
baseband : G930FVPU1APV5
there's no IMEI on the back that I can see/identify
recovery mode stops at a dead android screen saying 'no command' (that stopped my heart too for a sec ) , then the home button goes to recovery menu that says
system recovery <3e>
LMY47I test-keys
and a lot more that mostly does nothing - no ROM anywhere I looked
Apply update from sdcard/cache - no go
reboot to boot loader did not work either, unclear why and no time now to play with this
The good news : it is a working phone, the seller was using it and took out his sim and sd card after using it.
Bad news : still no clue what I got, some kind of frankenphone.
I will try to upload pics - only I don't know how yet
Whatever this is, since can't trust it in current state, what ROM should I put on before trying to do something with it . And if I install another ROM, would this be safe to use - assuming it does what I want it to do ?
Thank you all for the replies, will keep digging and still hope some expert will weigh in.
Your help greatly appreciated.
I'll never understand how can someone buy used thing without your own personal inspection of device from your hands. Sorry but you're dumb for doing this
alm0 said:
LMY47I test-keys
Click to expand...
Click to collapse
The s7 never came with lollipop, sounds like you got one of those s7 clones.
Download https://play.google.com/store/apps/details?id=com.cpuid.cpu_z&hl=en and post pics of what it says on https://imgur.com/
alm0 said:
Some more info following your advice (thanks all !!!)
baseband : G930FVPU1APV5
there's no IMEI on the back that I can see/identify
recovery mode stops at a dead android screen saying 'no command' (that stopped my heart too for a sec ) , then the home button goes to recovery menu that says
system recovery <3e>
LMY47I test-keys
and a lot more that mostly does nothing - no ROM anywhere I looked
Apply update from sdcard/cache - no go
reboot to boot loader did not work either, unclear why and no time now to play with this
The good news : it is a working phone, the seller was using it and took out his sim and sd card after using it.
Bad news : still no clue what I got, some kind of frankenphone.
I will try to upload pics - only I don't know how yet
Whatever this is, since can't trust it in current state, what ROM should I put on before trying to do something with it . And if I install another ROM, would this be safe to use - assuming it does what I want it to do ?
Thank you all for the replies, will keep digging and still hope some expert will weigh in.
Your help greatly appreciated.
Click to expand...
Click to collapse
Sorry mate but it seems that either the os is custom or the phone is fake
t-shock said:
Sorry mate but it seems that either the os is custom or the phone is fake
Click to expand...
Click to collapse
why not both
avatar_ro said:
why not both
Click to expand...
Click to collapse
Probably
If we had pictures, we would be able to recognise the phone better
---------- Post added at 04:14 PM ---------- Previous post was at 04:14 PM ----------
avatar_ro said:
why not both
Click to expand...
Click to collapse
Probably
If we had pictures, we would be able to recognise the phone better
avatar_ro said:
why not both
Click to expand...
Click to collapse
Okay, so I'm dumb getting a phone I know nothing about from a stranger. Your point is??
So got into bootloader and got jiggy with it and it says it's a 930f.
And assume it will be good enough for what I need.
I'll go full geek on it and find a good rom.
Anything that has the fm radio app?
alm0 said:
Okay, so I'm dumb getting a phone I know nothing about from a stranger. Your point is?��
So got into bootloader and got jiggy with it and it says it's a 930f.
And assume it will be good enough for what I need.
I'll go full geek on it and find a good rom.
Anything that has the fm radio app?
Click to expand...
Click to collapse
hey dude, I did not called you dumb but pretty sure what you did was not smart. why don't you send us some pictures of the phone? especially from the sides and back and we can quickly see if it's a ripoff or not.
No, I'm dumb and manly enough to admit it.
Did not do my homework so is my fault and paying for it.
In better news looks like I may have something I can work
with.
As long as I can get a rom I like. What's on it now is definitely debilitated, hardly anything there but don't trust it.
That and don't have a nano sim yet.
Waiting for rom recommendation, preferably with fm radio included.
Thanks again all!
I don't think you understand. Alot of people here believe you have a counterfeit phone. If you do, then you have something that may have 1/4 the screen resolution, 1/4 the power and 1/5 the camera quality of the S7. Get the IMEI (settings > about phone) and check on swappa to confirm if you have a S7. Also, If you have a black image, does the screen off or does it have a slight glow (OLED screen should be off when a black image is on screen). If you do have a counterfeit, no rom on this forum will work with your phone. The other thing to check would be to try to boot to download mode, as only authentic samsungs have it. It's important as most rooting/custom roms involve you first flashing something in download mode via Odin.
Here are instructions for entering download mode:
Switch off your smartphone completely.
Press and hold Volume Down, Home and Power buttons simultaneously.
Release these buttons when the Warning screen pops up.
I also fell for a counterfeit a few months ago. I spent ~$600USD on a white S7 from ebay. Fortunately, Ebay's seller protections were able to allow me to return the phone for a full refund.
"I also fell for a counterfeit a few months ago. I spent ~$600USD on a white S7 from ebay. Fortunately, Ebay's seller protections were able to allow me to return the phone for a full refund. "
I also fell for some fake headphones from eBay. Broke after 4 mos, sent them to Shure for warranty, came back "counterfeit". Found out Paypal has a 180 day refund policy. Notified them and had a full refund from the seller in about 5 min. Just an FYI.
Looks like either:
1. A cheap Chinese clone
2. A rooted Galaxy S6 (which is what the kingroot app is AFAIK).
Get your SN and restore it through Samsung Switch in Windows. This way you will find your phone back to a stock rom and not custom rom.
OK gang, is a clone s7. Big disappointment. But got to pay the price when I'm stupid.
Any one here needs one of these, can cut you a good deal
No clue what to do with it, ideas ?
(please don't say paperweight or doorstop, already thought of those)
alm0 said:
OK gang, is a clone s7. Big disappointment. But got to pay the price when I'm stupid.
Any one here needs one of these, can cut you a good deal
No clue what to do with it, ideas ?
(please don't say paperweight or doorstop, already thought of those)
Click to expand...
Click to collapse
Can you show us pics? So we see the fake.
Sent from my Nexus 5 using Tapatalk

Is there anything I can do (Google Security)

Hi, a friend of mine gave me his honor 6x. He messed around with the phone and now the problem is that it goes to the Google Screen, but I can't log on with my google password, it has to be the last one that was on the phone used. He doesn't know his password anymore, he isn't the tech guy, he is more a user and knows that I can help often, but I don't know what to do. The screen stays, after some screens like WiFi and so on at the google screen.
Is there anyway to get the phone to the "real" factory reset? The factory reset is no real reset, it stil says I have to log on with the last google account that was used on the phone.
Is there something like ODIN for Samsung, that turns the phone back into a brandnew phone? I know it is his phone, but he hasn't got any data, all he has are the IMEI numbers.
Any help welcome,
I would like to give him his phone back as it was when he installed it the first time.
CU
lienot
BTW: It is the BLN-L21
If a factory reset via recovery didn't work, you could try to flash a BLN-L21 firmware over the actual one; it could works. You can find the firmware in this thread, 1st post - https://forum.xda-developers.com/honor-6x/how-to/repository-honor-6x-file-depot-t3534800
**** now nothing is working at all, I cant even get into the recovery to update something.
The only screen I have is a black screen with:
YOUR DEVICE HAS FAILED VERIFICATION AND MAY NOT WORK PROPERLY
1) PRESS POWER TO CONTINUE
2... 3...
All doesn't help it takes me all to nowhere. I have an SD card with a dload folder in the phone, but I cannot do anything...
**** it seems like I bricked it.
Does someone has any help?
CU
lienot
Lienot said:
**** now nothing is working at all, I cant even get into the recovery to update something.
The only screen I have is a black screen with:
YOUR DEVICE HAS FAILED VERIFICATION AND MAY NOT WORK PROPERLY
1) PRESS POWER TO CONTINUE
2... 3...
All doesn't help it takes me all to nowhere. I have an SD card with a dload folder in the phone, but I cannot do anything...
**** it seems like I bricked it.
Does someone has any help?
CU
lienot
Click to expand...
Click to collapse
Are you able to get into the bootloader mode?
Hi,
I can get into an erecovery mode. But this fails.
I have only the screen I mentioned or the honor logo which after some time changes to the erecovery mode. There is no emergency dial pad or anything like this.
I don't know exactly what the bootloader mode is...
CU
lienot
Lienot said:
Hi, a friend of mine gave me his honor 6x. He messed around with the phone and now the problem is that it goes to the Google Screen, but I can't log on with my google password, it has to be the last one that was on the phone used. He doesn't know his password anymore, he isn't the tech guy, he is more a user and knows that I can help often, but I don't know what to do. The screen stays, after some screens like WiFi and so on at the google screen.
Is there anyway to get the phone to the "real" factory reset? The factory reset is no real reset, it stil says I have to log on with the last google account that was used on the phone.
Is there something like ODIN for Samsung, that turns the phone back into a brandnew phone? I know it is his phone, but he hasn't got any data, all he has are the IMEI numbers.
Any help welcome,
I would like to give him his phone back as it was when he installed it the first time.
CU
lienot
BTW: It is the BLN-L21
Click to expand...
Click to collapse
The first thing I would do is have your friend reset his account from a computer (I know, it's really obvious but I miss obvious things all the time). Secondly, try to contact Google Support? Third, and as a last resort, just flash a custom recovery and nuke all the data on the device, then custom ROM it.
If you could enter fastboot mode you could still have a chance; if you succeed to go there, check the 2 voices "FRP/Phone" and tell us what they say
Once - I don't know how - I came to a white screen with the Android symbol and both were "locked" or "on" I don't know the exact words. Now nothing happens. Once in a while I get to the update screen and it stops immediately at 5% and a big "!" I is shown...
Isn't there a way to give commands to the phone via USB? I don't know how ADB works, with my Samsung I never needed to know.
The Huawei or Lenovo software can't connect to the phone, too.
CU
lienot
lienot1 said:
Once - I don't know how - I came to a white screen with the Android symbol and both were "locked" or "on" I don't know the exact words. Now nothing happens. Once in a while I get to the update screen and it stops immediately at 5% and a big "!" I is shown...
Isn't there a way to give commands to the phone via USB? I don't know how ADB works, with my Samsung I never needed to know.
The Huawei or Lenovo software can't connect to the phone, too.
CU
lienot
Click to expand...
Click to collapse
It is
Bootloader/phone locked
FRP locked
Yes, and is there any solution to "reset" my phone?
CU
lienot
lienot1 said:
Yes, and is there any solution to "reset" my phone?
CU
lienot
Click to expand...
Click to collapse
Try this mate- https://www.youtube.com/watch?v=eiGDRlM91sQ
Let me know if it helps.
Oh man, this looks really helpful. Damn I put the wrong firmware on it. I hope I can somehow bring it to the state it was yesterday. I will inform you. When I am home in an hour I will start flashing the right firmware.
I only know that it is the BLN-L21 but I don't know more. It is from our for Europe. I hope I come to the point where I was yesterday then it will propably work.
I tell you as soon as I know. If someone has a link for the right firmware (Europe BLN-L21) please tell me.
CU
lienot
lienot1 said:
Oh man, this looks really helpful. Damn I put the wrong firmware on it. I hope I can somehow bring it to the state it was yesterday. I will inform you. When I am home in an hour I will start flashing the right firmware.
I only know that it is the BLN-L21 but I don't know more. It is from our for Europe. I hope I come to the point where I was yesterday then it will propably work.
I tell you as soon as I know. If someone has a link for the right firmware (Europe BLN-L21) please tell me.
CU
lienot
Click to expand...
Click to collapse
What was your last working version BLN-L21CXXXBXXX?
Ha, this is the damn problem. If you read the first post you will understand. I am the man who helps everyone with their phones. Most of them are absolutely rookies that don't even have a PC... I am by far a professional but I can do SOME things.
So I don't know anything, I only have the imei's and the product number on the back of the phone and I definitely know it is his phone because he has it for many months. Sad but that's the way it is.
CU
lienot
lienot1 said:
Ha, this is the damn problem. If you read the first post you will understand. I am the man who helps everyone with their phones. Most of them are absolutely rookies that don't even have a PC... I am by far a professional but I can do SOME things.
So I don't know anything, I only have the imei's and the product number on the back of the phone and I definitely know it is his phone because he has it for many months. Sad but that's the way it is.
CU
lienot
Click to expand...
Click to collapse
Couple of firmware in my signature for honor 6X repository and under that you will see BLN21 section. Check if you can use that firmware.
Good luck.
lienot1 said:
Once - I don't know how - I came to a white screen with the Android symbol and both were "locked" or "on" I don't know the exact words.
Click to expand...
Click to collapse
Locked and on are correct voices, you saw well, those are Factory Reset Protection and phone stands for the bootloader locked or unlocked. Both but especially FRP on could be a problem to easily reset the phone, obviously. Didn't see the video posted by @shashank1320, but I'll look for a solution.
RedSkull23 said:
Locked and on are correct voices, you saw well, those are Factory Reset Protection and phone stands for the bootloader locked or unlocked. Both but especially FRP on could be a problem to easily reset the phone, obviously. Didn't see the video posted by @shashank1320, but I'll look for a solution.
Click to expand...
Click to collapse
Mine is China variant and this FRP doesn't bother mate. Thats only cool thing here.
Check the video, it may be useful and if tested then we may have a big solution here for sure. Check and advise bro
Hi
It was really strange how it happened I had the new firmware on my SD card but nothing happens usually one screen was shown there and then the other, the black screen with the text. At one moment I left my phone alone. An hour later I pressed the the power button and I couldn't believe it. The phone must have installed the firmware in the background. How should I have guessed this?
It ended at the Google address I don't know. The problem is, in the videos the people long press a word and then choose ASSIST. This is not possible anymore. Than there was another tip, typing a #*#*61... number. Didn't work, too.
Another tip was dialing an emergency call and then choose contacts. Didn't work contacts was greyed out.
The phone did an update then, after restarting I could go through till the app drawer or the main screen - the only thing written was that I have no Google account or play store.
Then this video helped me:
Google Account Bypass Huawei Honer 6X BLN-L21(FRP Reset) Without PC
I could install the Google account manager and then choose the user / password thing. So I set it up with my own Google address and it works. I reset it, no problem. It works brilliant, WITH Google.
After all I spent 10 hours or more, for nothing. I give the phone back to my friend, it's ok, I am happy but it was pretty much work for nothing. Ok, my friend is happy, but people can't imagine that something like this is work.
Thanks for all your help to everyone of you. Why my phone behaved that way and I could even use the internet is a big mystery for me.
CU
lienot
So atlast it worked thats a relief mate. Enjoy and good day.

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