my sister gave me her old google pixel 3 and after factory reset it says that i need to put in the old device pin or log into the old account associated with it. my sister doesnt remember the password to the google account on it so ive been trying to figure out how to either bypass this or download a new os onto it. is there any way to do this, or do i have an expensive paperweight now?
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Have you run into this before and if so how do you fix it?
My kid accidentally triggered his security feature on his new S7 to wipe his phone with too many incorrect entries.
Once he got the phone rebooted he attempted to enter is google account and password. Here in-lies the rub...
He forgot his google password and changed it from the desktop. This should not be an issue. However the S7 would not accept the new google password and wants the original password. The phone is completely locked out.
After making calls (on a different phone) to Samsung, we had it sent in. Samsung cannot even get past this and are now sending him a new phone.
We do not want to go through this ever again as it is very much PITA.
Besides keeping a log of his account passwords in a secret location, how does he get past this in the future?
rosedog said:
He forgot his google password and changed it from the desktop.
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Don't you need the know the old password before you can change it to a new one?
Hi guys,
I received the smartphone from my father and he unfortunately locked out himself (forgot pass)
I tried to do a factory reset and it failed as it requires login from the old google account which he set up years ago and does not remember anymore.
I tried to connect to ODIN but quickly realized that USB debug and this special anti Unlock Setup (OEM unlock) in settings was not activated.
Is there any chance at all to reset this phone?
When I stick the phone to any PC device it says could not detect usb device properly. Its because the phone is "locked" I guess.
However going to download mode did not solve the problem either. ODIN just cant get any signal.
I tried on multiple win10 devices, installed KIES, did it only with samsung drivers but the phone does not get properly recognized as it should.
Help :/
S7 is 1.5 years old, he obviously knew the Google account login when he got the phone, which at max would be 1.5 years ago, recovery emails are used to create Google accounts, reset the Google account password from the web and sort it that way
*Detection* said:
S7 is 1.5 years old, he obviously knew the Google account login when he got the phone, which at max would be 1.5 years ago, recovery emails are used to create Google accounts, reset the Google account password from the web and sort it that way
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Click to collapse
That was a simple google account which he made and my father is having memory issues since he is over 60.
Its odd that you seem to know more about my issue right now with the phone. Induction is dangerous.
I even do not know at which MONTH or year I created my google account. I can just roughly guess more than 4 years old for sure but thats a stupid question Google is asking either.
So even with doing an induction here, we would fail ourselves.
PS: You wanna see the receipt? I smell great doubt in you!
similar problem
*Detection* said:
S7 is 1.5 years old, he obviously knew the Google account login when he got the phone, which at max would be 1.5 years ago, recovery emails are used to create Google accounts, reset the Google account password from the web and sort it that way
Click to expand...
Click to collapse
im having a similar problem.. it says custom bianary blocked by FRP lock. i have access to my google Account that was on my phone and but i cant get my phone to load up at all cause its locked by frp. how would i go about this by sorting it out through google? do i need to flash my phone? everything was done through odin.
kingnick1129 said:
im having a similar problem.. it says custom bianary blocked by FRP lock. i have access to my google Account that was on my phone and but i cant get my phone to load up at all cause its locked by frp. how would i go about this by sorting it out through google? do i need to flash my phone? everything was done through odin.
Click to expand...
Click to collapse
Flash stock firmware with ODIN 3.12.7, log into your Google account to remove FRP lock
Hello. We just got these for work. One of my employees added a bogus google account and has no idea what he used. Long story short he locked it out and factory reset. We are now stuck at the frp screen as we don’t know the login for the google acct.
I couldn’t find any stock firmware or anything to put this back to stock. Am I stuck trying to see if Verizon or Samsung will just redo it ? Company wants to bill him if they send it in so just looking for options here.
I have used this phone for 2 years. While the sale was going on I upgraded to the Note 8 and decided to give my daughter my S7. I set up the account with Family Lock and everything seemed fine, but it would never let me do anything. Even when I logged in as me! So I decided to just log in as me and remove all the family link bs. Well it wouldn't even let me add my account to the phone. At this point I should have called help, i know this. However I just deleted the family link which deleted my daughters email from even google services (she isn't old enough for an email so it just created a non-email type of google account).
So I go to reset the phone, but there's no options for resetting the phone. I have reset it 3 times in the past, I know what it looks like/how to do it. The option was NOT there. So I did the factory reset through the boot menu, and of course there's FRP. I've followed every youtube video, and many written out instructions. I did try Samsung but because my order from T-mobile doesn't have the IMEI on it, they won't repair it. *sigh* I even tried to use someone online to repair it via LOGmeIN but it was a scam.
Can someone help a computer nerd mom save her little girls phone?
Thanks in Advance
sheydee said:
I have used this phone for 2 years. While the sale was going on I upgraded to the Note 8 and decided to give my daughter my S7. I set up the account with Family Lock and everything seemed fine, but it would never let me do anything. Even when I logged in as me! So I decided to just log in as me and remove all the family link bs. Well it wouldn't even let me add my account to the phone. At this point I should have called help, i know this. However I just deleted the family link which deleted my daughters email from even google services (she isn't old enough for an email so it just created a non-email type of google account).
So I go to reset the phone, but there's no options for resetting the phone. I have reset it 3 times in the past, I know what it looks like/how to do it. The option was NOT there. So I did the factory reset through the boot menu, and of course there's FRP. I've followed every youtube video, and many written out instructions. I did try Samsung but because my order from T-mobile doesn't have the IMEI on it, they won't repair it. *sigh* I even tried to use someone online to repair it via LOGmeIN but it was a scam.
Can someone help a computer nerd mom save her little girls phone?
Thanks in Advance
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Click to collapse
Does it not allow you to login with your original email address still?
I am looking for a way to unlock a google login on a phone - alcatel Idol4 (I think). I purchased the phone from kijiji last year, and hadn't used it until now. Since then I have forgotten the passcode and so I did a factory reset, not realising it is still linked to the old google account. I don't know how to break it out of this so I can use it. I have done many searches on the internet how to accomplish this, but none of them seem to work. Any ideas?