Some days back my one plus 6 ( non rooted) randomly died while charging. it kept ending up in qualcomm crashdump mode and wont start.
i enterd the recovery mode and cleared the cache and reset the system settings (not a hard reset as i wanted to keep the data.)
after that it brings me to a black screen with oneplus logo and pattern lock. it refuses to recognize my pattern lock. also it takes several tries to enter the pattern which fails after showing decrypting bar .
i installed the quallcom drivers but when i enter EDL mode and connect my phone to PC it shows exclamation on the driver in device manager it is recognized in device manager under other devices as android which also has the error exclamation on it.
is there a way to get the data from the phone its my work related data that was not backed up.
thanks for help in advance.
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Hello,
A few days back, when I was using my phone (redmi note 6 pro tulip), the screen suddenly greyed out and started rebooting. Within a minute, the phone went to mi-recovery 3.0.
Now, no matter how I try to reboot the phone (from recovery or by hard buttons) , it boots directly into recovery. Even If I don't do anything, it just cycles through the grey screen, mi logo, and recovery.
More info:
- The phone is completely stock, original MIUI 11 ( android 9.0) firmware from OEM. No root access, no unlocked bootloader or anything else like that. Warranty period is over.
- I can access fastboot mode.
- usb debugging isn't on iirc.
- I tried force shut down by hard buttons and disconnecting the battery, but when rebooting again, nothing changes.
- I tried booting to safe mode but it just shows a black screen and a small safe mode logo in the bottom left.
- mi-recovery 3.0 only allows to wipe all data, which is unfeasible since I have alot of unbacked data that I can't lose.
What can I do now? I've heard that flashing by edl method from an authorized account can save data. And something about a chinese mi pcsuite version. Could anyone provide more information on these? Or any other way to solve the problem?
I want to recover data (photos, videos and docs) and revive my phone.
Thanks in advance
Naa'vy said:
Hello,
A few days back, when I was using my phone (redmi note 6 pro tulip), the screen suddenly greyed out and started rebooting. Within a minute, the phone went to mi-recovery 3.0.
Now, no matter how I try to reboot the phone (from recovery or by hard buttons) , it boots directly into recovery. Even If I don't do anything, it just cycles through the grey screen, mi logo, and recovery.
More info:
- The phone is completely stock, original MIUI 11 ( android 9.0) firmware from OEM. No root access, no unlocked bootloader or anything else like that. Warranty period is over.
- I can access fastboot mode.
- usb debugging isn't on iirc.
- I tried force shut down by hard buttons and disconnecting the battery, but when rebooting again, nothing changes.
- I tried booting to safe mode but it just shows a black screen and a small safe mode logo in the bottom left.
- mi-recovery 3.0 only allows to wipe all data, which is unfeasible since I have alot of unbacked data that I can't lose.
What can I do now? I've heard that flashing by edl method from an authorized account can save data. And something about a chinese mi pcsuite version. Could anyone provide more information on these? Or any other way to solve the problem?
I want to recover data (photos, videos and docs) and revive my phone.
Thanks in advance
Click to expand...
Click to collapse
A lot of edl flashing articles on miui forum and mi community are 404 not found now. Please help!!
You solved? I'm with the exactly same problem and I found nothing specifically for this, plus, I tried wipe data already and it still doesn't work.
It maybe be button issue (the volume and power keys have gone bad probably). Remove the buttons from main board and try to boot into system.
I was facing the exact same problem.
And I discovered that it was caused because of the volume button that was kinda stuck, forcing the phone to enter recovery mode every time I tried to reboot it, as mentioned by @HumanBoy23.
After I got the volume buttons unstuck the phone booted normally.
Hello. my phone was bricked yesterday after a month of installing one ui 3.0, this issue also happened also in one ui 2.0, and a month before.
My phone boots up normally just fine but after i enter my passcode in the lockscreen the android is starting popup opens and after that it just freezes and just boos again and repeats the same thing over and over.
I did booted up into recovery mode and wiped my phone's cache and repair apps, but there was no menu for the factory data reset. i don't have any clue this is an software issue or an hardware, i want to recover my phone with ODIN but i don't have my computer here right now.
so in conclusion the problem with my phone is that i can boot it normally but if i type in my passcode and the android is starting.... appears and it just freezes and boots up again.
and i don't know why it doesn't have the factory data reset menu on the recovery mode.
please help.
parksolwhi2465 said:
Hello. my phone was bricked yesterday after a month of installing one ui 3.0, this issue also happened also in one ui 2.0, and a month before.
My phone boots up normally just fine but after i enter my passcode in the lockscreen the android is starting popup opens and after that it just freezes and just boos again and repeats the same thing over and over.
I did booted up into recovery mode and wiped my phone's cache and repair apps, but there was no menu for the factory data reset. i don't have any clue this is an software issue or an hardware, i want to recover my phone with ODIN but i don't have my computer here right now.
so in conclusion the problem with my phone is that i can boot it normally but if i type in my passcode and the android is starting.... appears and it just freezes and boots up again.
and i don't know why it doesn't have the factory data reset menu on the recovery mode.
please help.
Click to expand...
Click to collapse
Then just wait until you get hands on a computer and can use odin.
My OnePlus 6 all of a sudden froze and went into Qualcomm Crashdump Mode. I tried restarting it normally, in fastboot mode and also recovery mode, and 9 out of 10 times it just reboots to show the same Qualcomm Crashdump Mode page. But occasionally it does seem to boot the phone normally and I can see my lock screen and access my apps & data, but within 30-40 seconds it just freezes again and reboots and goes to the Qualcomm Crashdump Mode. That 30-40 seconds isn't sufficient to copy across all the data I need. Is there any way I can copy or retrieve my data from this device?
I tried doing a cache wipe in recovery mode but that didn't help either.
au_an said:
My OnePlus 6 all of a sudden froze and went into Qualcomm Crashdump Mode. I tried restarting it normally, in fastboot mode and also recovery mode, and 9 out of 10 times it just reboots to show the same Qualcomm Crashdump Mode page. But occasionally it does seem to boot the phone normally and I can see my lock screen and access my apps & data, but within 30-40 seconds it just freezes again and reboots and goes to the Qualcomm Crashdump Mode. That 30-40 seconds isn't sufficient to copy across all the data I need. Is there any way I can copy or retrieve my data from this device?
I tried doing a cache wipe in recovery mode but that didn't help either.
Click to expand...
Click to collapse
That's likely a HW issue so apart from doing HW related stuff i doubt there is a way.
You could try from recovery on that 10% chance it does boots, maybe it will survive in recovery but i wouldn't get my hopes high.
Best chance is either forget about the data or get it to a repair shop, if they can pinpoint the problem or replace the component causing this, you will get a working phone, otherwise they could also read your data directly from the memory chips.
Example
au_an said:
My OnePlus 6 all of a sudden froze and went into Qualcomm Crashdump Mode. I tried restarting it normally, in fastboot mode and also recovery mode, and 9 out of 10 times it just reboots to show the same Qualcomm Crashdump Mode page. But occasionally it does seem to boot the phone normally and I can see my lock screen and access my apps & data, but within 30-40 seconds it just freezes again and reboots and goes to the Qualcomm Crashdump Mode. That 30-40 seconds isn't sufficient to copy across all the data I need. Is there any way I can copy or retrieve my data from this device?
I tried doing a cache wipe in recovery mode but that didn't help either.
Click to expand...
Click to collapse
The best way is to install Custom recovery such as TWRP and backup your data. This will happen if you have unlocked bootloader. Else there is a way to use adb in stock recovery but that's a long process.
Hello everyone,
So I have a rare issue. I have a OnePlus 6. Today, it started to act really weird. It became so slow that even swiping on home screen with no apps opened takes like a minute to register. I forced power off the device. When powering on again, it seemed like it take around 10 minutes or so to boot. Again, extremely slow. I tried everything from restarting and clearing app cache while in the system itself but no luck.
So, next thing I booted to recovery mode, typed my pin, and cleared system cache and settings. It started to progress until just a tiny bit left before the end of the progress bar, and it got stuck again. Kept like this for a long time. I had to force power off the device again. Now, when I try to power on the device, it launches into Recovery Mode. I tried my pin but it wouldn't decrypt and looks like the device is no longer recognizing it. I tried a couple of "default passwords" but it wouldn't work either. It only gives the option to "Forget Password?" Which should wipe everything off the phone. The only other mode it launches into is Fastboot Mode. I'm using Stock everything and Device State is Locked. I'm not sure where to go from here.
Now my question is, is there any way I can open my device again without losing data? Maybe some way I can pull files using adb in that state then factory reset? Or maybe someway I can bypass Recovery Mode and boot again? I have important data that I can no longer access if the only way to fix this is by wiping everything!
Can anyone help? Much appreciated in advance.
When a phone permanently boots into Recovery mode then either Android OS is corrupted - for whatever reason - or phone's bootloader is misconfigured.
If phone is accessible by either ADB or Fastboot you can try to exit Recovery mode by forcing phone to boot into Android OS ( Normal mode AKA System ) by applying the related ADB and/or Fastboot command.
Hello,
my friends Samsung Galaxy A51 crashed while using it, opening a google docs link she received via WhatsApp.
Restarting the phone will only show Samsung logo, then Samsung Galaxy A51 logo and then dead again. No boot loop.
In the morning the wake up alarm set in the phone plays its chimes but display remains black.
Rebooting phone with holding volume down doesn't work.
The phone is not rooted or flashed.
I can enter Recovery mode. Tried to restart system. Tried to delete cache. Tried to repair apps. None of this changed anything.
I can connect via adb but only in Sideload mode. Hoped to unsintall Samsung Browser as this might be a damaged app. But I don't have permission because USB debugging is not toggled. I tried adb restart and adb restart recovery. Phone will no restart to Android. Restarting to recovery works but doesn't solve the problem.
I can bring the phone to Download mode. Btw. none of the tutorials helped to do this. At some point I double-tapped the power button and was surprised to get into Download mode. I wanted to flash TWRP recovery to the phone to get more options to backup and recovery. Unfortunatley the OEM protection did not allow me to flash TWRP recovery.
My friend is from Ukraine and has her Ukrainian banking app registered with this phone and currently no other possibility to access her bank account. Also she has a lot of data like contacts, messages, photos and videos only on this phone. So we can not do a factory reset.
Do you have any other ideas for troubleshooting?
Do you have any ideas how to remove OEM protection without access to OS so I can at least flash TWRP and do a backup?
Do you have any other idea how I could backup the phone?
Unfortunately I still have not been successful to get the phone working again or to backup or read any data.
Just to add another information: I drained the battery to 0% so the phone was totally dead. I was not optimistic that this full power off might help any more than the restarts I did so far. But running out of ideas. It didn't help or change anything.
I'm afraid only a factory reset could at least repair the phone :-(
Frisbee7 said:
I'm afraid only a factory reset could at least repair the phone :-(
Click to expand...
Click to collapse
Without OEM-Unlocking and USB-Debugging you will not be able to install TWRP and if so then all data would be gone automatically anyway, as this is equivalent to a factory reset.
The only way would be to download the STOCK-ROM with "Frija" (quick and free) and flash it with "Odin". Of course, the mobile phone is then virgin and has to be set up again from the beginning. A Google login restores a lot of data. Setting up the banking app again (username & password, etc.) shouldn't be a problem either.
Of course you can also try a factory reset first, but setting up a completely new one is not avoided here either.
Much luck!