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Today my Triumph seemed to be draining the battery faster than normal, though I was also making a lot more calls than normal. I have a cable plugged into my PC at work which I plugged into my phone but the driver install window didn't pop up like it normally does and my PC's network connection got very slow. I unplugged it and my PC connection was fine again. I left my phone unplugged for the most part after that though I did plug it in once or twice. I don't think it was ever truly recognized by my PC at work today (it has worked before) though I'm not certain.
When I was about to go home I noticed my phone was off. I knew it was low on battery so I assumed that it had turned off due to low battery. It couldn't have been off any more than 30-60 minutes. I didn't think it should have turned off already for low battery yet though.
I plugged it into my car charger and my phone refused to turn on. About 20 minutes later i unplugged my phone and the red charging light was still on. I had to pull the battery. I then turned on my phone and it was working, but low on battery.
About 45 minutes later I drove home with my phone plugged in, but I didn't check to see if the charging light was on. The phone was still on. When I got home I tried plugging in the phone and I noticed that it was not charging. It still isn't. I have tried the following:
Restarting phone
Plug in while it is turned off (charge light comes on but not charging animation, must pull battery for light to go off. phone will not start while plugged in or charge light is on)
Try plugging into computer rather than wall
Try car charger
Swap battery to stock battery (I use an Anker battery rather than the stock. I haven't used my stock battery for a few weeks to a month. It should have been fully charged but only had less than 50%) and try everything again with same results
Right now I have my Anker battery in which was nearly dead (below 10%) plugged into the wall with it off hoping it will charge. My phone is mostly stock other than I rooted it using the b_randon14's method, installed b_randon14's tweak mod, and flashed in the Sprint PRL using a method from howard forums with the 60681 version. I had links but had to remove them due to not previously posting on this forum.
I noticed the usb cable is not solid in the prot on my phone, but it never was and doesn't seem any different. For example I can move the cable back and forth a little bit while plugged in. It remains plugged in when I do this and while the phone is off it knows it is plugged in obviously. Any ideas?
Ok... I left it plugged in while off for an hour then it started working... very odd. Nevermind then I guess, lol.
Saw this thread, was going to suggest that. Your issue seems to be one that happens across all sorts of devices that have rechargeable batteries, even Android phones (and especially $&!t MP3 players that you'll find at K-Mart). I once made the mistake of buying a $30 MP3 player that refused to turn on once its battery dropped to a certain level. Twice. From K-Mart, of course.
Thank goodness for returns.
I am still having issues and it is really frustrating. Sometimes it will charge when on, some times it won't. The only thing I think MIGHT be common between when it does and doesn't work is how much battery is left. I think it might work more often when the battery is closer to a full charge. What I often do is plug in the phone, shut it off, it will charge but charging animation isn't there and I cannot turn it on until the charging animation shows up. I think it only shows up when the phone is fully charge or close to it (I've only ever seen it when it is fully charged).
Unfortunately I don't have a lot of concrete information on this as i haven't had much time to troubleshoot and verify any of my suspicions. I do know that USB Debugging has nothing to do with it and clearing my battery statistics didn't have any affect either. This issue is very frustrating and I believe are all software based, not hardware.
Any ideas or pointers?
Out of curiosity, have tried a different USB cable? I know that you talked about switching chargers, and I couldn't tell if this was just the base unit and you plugged the same cable in or, if it was a completely different charger and cable.
I have a wall charger with a usb cable at my office, a wall charger with a (different) usb cable at my house, and a car charger with its own non detachable usb cable. All have the same issue.
I have an S7 and the Samsung Fast Charge Wireless pad.
It has been working for a couple of months, and now suddenly it will not charge.
When I put my S7 on the pad it initially starts to charge, and then I get a message saying "Wireless Charging Paused" with a blue flashing LED.
I have googled around and for the S6 people mentioned that putting the phone in "daydream mode" fixes this problem, but I dont have this option on the S7.
Has anyone encountered/solved this issue?
For anyone else having this issue...
I googled around and tried 10 different suggestions, none of which worked. A lot of people seem to be having this type of issue.
Then, I unplugged the USB cable from my wireless pad, waited a few seconds and plugged in again. VOILA. That worked.
Sometimes the answers are so simple....
I also have a Samsung Fast Charge Wireless stand with the Samsung fast charge wall charger and cable that it came with, and a Galaxy S7 Edge. I have never had this issue before, but since upgrading to Nougat a couple of weeks ago this seems to be happening frequently (wireless charging paused). I tried removing the slim case (which I never had to before), rebooting the phone, vertical or horizontal, and it had no impact. I also found that unplugging the wireless dock and then back in again fixed the issue. I don't have this issue with the older non-fast Samsung wireless charging pad (small square one). I am guessing there is some new battery/charging protection in Nougat that is a bit buggy and causing the stand to wig out until unplugged.
This happens to me and is why Smasung makes the worse wireless chargers ever. Won't ever go near a Samsung charger again. I bought a new and cheaper third party wireless fast charger and it charges every time with no charging paused issue, so there's obviously quality control issues with Samsung chargers and they never seem to fix the issue. People need to save their money and buy anything but a Samsung charger
Wireless Charging of Samsung 6 edge+
I got a Samsung wireless charger a year or so ago and at first it worked fine. After a while I got tired of walking across my office every time the phone rang. I moved the wireless charger from the Samsung wall charger to a USB port sharing device on the computer. Admittedly I never looked at the notification on the phone when it chimed, I assumed it was charging whenever it chimed. It took a while (I must be slow) but I started noticing that the phone was not always (or perhaps ever) charging. However, It also didn't seem like it was chiming each time I put the phone on the wireless charger, like I wasn't putting the phone exactly where it needed to be. When I moved the USB plug around in the socket,the power chime was going off and on. Even when it gave the chime indication that it was properly receiving power, I (finally) noticed the phone showed "Charging Paused". I assumed it was due to a plug problem on the adapter. To solve that problem I moved the USB cord to a direct port on the computer but kept getting the "charging paused" message. Out of frustration, I moved the wireless charger back to the Samsung wall charger. Immediately the phone chimed and indicated that it was charging normally. So perhaps the power from the USB port is not high enough to consistently charge the phone through the wireless charger?
Solved
I had this same issue with my Samsung wireless charger.
For anyone having the issue, here is the solution that worked for me.
shanebart.com/samsung-wireless-charging-paused/
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
never-mind...started working after a reboot.
same issue
my s8 take up to 3 hr to full charge :crying::crying::crying:
COBRA-24 said:
my s8 take up to 3 hr to full charge :crying::crying::crying:
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Click to collapse
It should not take more than 2 hours. If it is saying slow them you've not connected the cables firmly into their ports. If you have, you have a defective phone or cord.
I doubt this is the issue but I just noticed that there is an option (settings -> battery -> advanced settings) to toggle "fast cable charging" on or off.
I think it is enabled by default but might be worth a look.
Have the same problem. Went to settings > battery > advanced settings... Unplugged my cable, turned off fast charging, plugged the cable in, unplugged it, turned on fast charging, plugged the cable in and it works now.
Slow Charging and Charging gets stuck
I have S8+ with me from last 10 days. Charging with original charger takes a very long time. Horrible. Moreover on reaching 80%, the charging stops even though charging emblem is active. I have to plug out the cable and re-insert and switch it on afresh, then it starts charging, of course slowly. A strange behaviour.
mrwhitee said:
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
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Click to collapse
I've been saying something about it for a while but no one believes me. My s8 will actually stop charging but says it charging.
Sent from my SM-G955U using Tapatalk
balasnet said:
I have S8+ with me from last 10 days. Charging with original charger takes a very long time. Horrible. Moreover on reaching 80%, the charging stops even though charging emblem is active. I have to plug out the cable and re-insert and switch it on afresh, then it starts charging, of course slowly. A strange behaviour.
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Click to collapse
I am having exactly same problem. Also it has increased in past 2 days. Now it stops at 73% too sometimes. Also when my wireless charger came 3 days ago, it was unable to charge more than 3% in 20 minutes, and just stopped after that for more than 1.5 hours. I even took of s8+ from wireless charger dock and put in on again, but not charging after that.
The dealer i bought it from checked it infront of me, and it was charging properly upto 100 in his shop. But i checked it at my house and my shop, even at my friends home and its the same issue.
Right now trying to get a replacement. Dealer says that i have to talk to samsung through voiceover call, and fight them to get replacement or i wont get it. At the time of purchasing, he said he will do everything to get replacement if any issue comes up. Now says can only get replacement for first week, any longer than that and cant get it.
I paid 64,900rs for it and cant get replacement for a faulty phone within 15days. SAMSUNG SUCKS. Next time i will go for oneplus or xiaomi, cuz i may not get replacement there either but i will lose a lot less money.
you guys have something wrong, my S8+ charges 0-100% in about 1hour 45min.....and this is the normal charge speed, try another samsung original cable, maybe the cable head or the S8 port is damaged
No its a software problem that Samsung needs to fix because it not just 2 but a lot of people
Sent from my SM-G955U using Tapatalk
Don't use your phone while charging ...
But should go into slow charging when in use. Should at least have a message saying that or a message saying charging when you use it instead of fast charging
Sent from my SM-G955U using Tapatalk
husaintaherali said:
I am having exactly same problem. Also it has increased in past 2 days. Now it stops at 73% too sometimes. Also when my wireless charger came 3 days ago, it was unable to charge more than 3% in 20 minutes, and just stopped after that for more than 1.5 hours. I even took of s8+ from wireless charger dock and put in on again, but not charging after that.
The dealer i bought it from checked it infront of me, and it was charging properly upto 100 in his shop. But i checked it at my house and my shop, even at my friends home and its the same issue.
Right now trying to get a replacement. Dealer says that i have to talk to samsung through voiceover call, and fight them to get replacement or i wont get it. At the time of purchasing, he said he will do everything to get replacement if any issue comes up. Now says can only get replacement for first week, any longer than that and cant get it.
I paid 64,900rs for it and cant get replacement for a faulty phone within 15days. SAMSUNG SUCKS. Next time i will go for oneplus or xiaomi, cuz i may not get replacement there either but i will lose a lot less money.
Click to expand...
Click to collapse
Is your phone overheating while charging ?
What's the ambient temperature in your location ?
There is something called swelling prevention mode where the phone stops charging when the battery temperature reaches a certain point..
abdelha said:
you guys have something wrong, my S8+ charges 0-100% in about 1hour 45min.....and this is the normal charge speed, try another samsung original cable, maybe the cable head or the S8 port is damaged
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Click to collapse
Did that too. Not working.
chestersudhakar said:
Is your phone overheating while charging ?
What's the ambient temperature in your location ?
There is something called swelling prevention mode where the phone stops charging when the battery temperature reaches a certain point..
Click to expand...
Click to collapse
I dont use my phone while charging. Also if i use it while charging it, it mostly doest even charges. Just remains at same percentage when i put it to charge.
It doesnt heat up. Remains pretty normal. Even if i play a game like mc5 while charging it at the same time it doesnt go up much in temperature.
I put my S8+ on the charger with 20% and the wife's Nexus 6 with 35% at the same time. Both are supposedly fast charge and the S8+ was at 100% 30 minutes before the Nexus 6. The S8+ has a 3500 battery and the Nexus 6 has a 3200 battery, I wouldn't call it slow charging.
I have the same problem. I can't remember if it started charging normally after unplugging the charger itself and then plugging it back in or after restarting the phone. One of those fixes it. Hoping for a fix from Samsung/Android soon!
Really odd. A reboot didn't fix the same issue for me. What fixed it was turning the charger around. I'm talking about the bit that goes into the phone. I was under the impression that with usb c it didn't matter which way the charger went into the phone. I've tried this several times and get the same result each time. Slow charge when plugged in one way and fast charge when charger plugged in upside down if that makes sense. Could I have a faulty charging cable? Or a faulty phone perhaps?
mrwhitee said:
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
Click to expand...
Click to collapse
“This is a normal operating condition to prevent damage to the device.”
: While charging the S8/S8+, sometimes charging is stopped even when device is
not charged fully.
because
: During wireless or wired charging, the device and the charger may become hot.
For your safety, Samsung has applied charging algorithm to protect device
overheating.
If the device heats up or the ambient air temperature rises, the charging speed may
decrease or stop automatically.
In Samsung authorized wireless charger, cooling mechanism (such as cooling fan,
air hole…) is applied.
Wait for the device to cool down and then begin charging the device again.
Charging brick/adapter, whatever, stopped working on Sunday. Plugged my phone in with 50% and about an hour later it was at 50%. WTF, unplugged it plugged it back in, charging light is on and it says charging. 15 minutes later, it still doesn't say charging rapidly, and it's still at 50%. GRRRRRRRR I rebooted the phone, nothin. I do a hard boot, still nothin. I grabbed my old 10 charging brick, and it starts charging normal. It worked fine with the 10 brick.
Contacted HTC, and they told me they don't have any power adapters yet since the phone is so new. I'm on my own. I escalated and got a support ticket number.
Anyone know of a power brick from amazon or something that will quick charge this thing? I can't commandeer the 10 charger, that phone is being used by another family member now.
You can buy any QC3 enabled Charger. Output should be 2.4A.
Anker, trusty source. Or buy an HTC QC adapter from Amazon.
Seems it might be the phone now, the U12+ charger is working again.
Its hit or miss when it just decides to not actually charge. If this keeps up I'll be returning this thing
maybe dirt in the connector?
Hello friends
Nearly 1 month before, my phone started showing "Charging" when I connected the charger to my phone, instead of "Fast Charging". There was issue of connectivity with my laptop also. My phone was sometimes detected on my laptop, and sometimes not. I tried with another 18W charger, as well as with another 3Ampere Data Cable. But it always showed "Charging" only.
I went to Asus service center, where they also couldn't find what the problem was, and told me to deposit my phone with them. I instead of giving them my phone, went home and did a Factory Reset.
Afterwards the problem was gone, and it always showed "Fast Charging" when I connected my phone with charger.
Now since yesterday, again this issue is there. But this time it's little bit different. After connecting charger, phone shows "Charging" for about 1 minute, then starts showing "Fast Charging", but there is only 1 Plus in the battery icon in the status bar. And this thing does not happen every time. Sometimes, it shows "Charging" only, and not fast charging at all.
I have tried cleaning the Type-C port of phone as well as Data Cable, tried changing the cable used for charging the phone, tried changing the charger, but still no luck. I again did a factory reset, but this time it didn't solve my problem.
When I searched Fast Charging Problem Asus on google.com, it showed that there was similar problem in Asus Zenfone 5Z.
Has anyone facing this problem? Or if anyone knows how to solve this?
I don't want to get my 2 months old phone opened by service center at all.
See the battery icon in this screenshot..
It seems like a hardware problem. No such reports on Zentalk.
shiplum said:
See the battery icon in this screenshot..
Click to expand...
Click to collapse
I noticed in your screenshot you have VoLTE.
That is not supposed to be possible according to Asus?
shiplum said:
See the battery icon in this screenshot..
Click to expand...
Click to collapse
There's a "+" in the icon, so it's fast charging, just not as fast as "++". When fast charging isn't working, there is no "+" in the battery icon**.
In my case, I can only get the two "++" with the Asus original charger as all other chargers I have don't charge fast enough.
If you're having problems, you should do what they told you at the service centre.
(** It takes a few seconds for Quick Charge to enable, so you won't see the icon right away)
Yes, I am getting single plus icon in battery after about 30 seconds of connecting the charger. Previously it used to be double plus. Now since last 3-4 days, it is single plus, and charging is also quite slow. And yes it shows Fast Charging, but with single plus. When the problem started, there was just Charging, no Fast Charging. Now Fast Charging is there, but with reduced speed than before, and with single plus.
This is Indian version of Asus 6Z. Here it comes with Volte option.
shiplum said:
Hello friends
Nearly 1 month before, my phone started showing "Charging" when I connected the charger to my phone, instead of "Fast Charging". There was issue of connectivity with my laptop also. My phone was sometimes detected on my laptop, and sometimes not. I tried with another 18W charger, as well as with another 3Ampere Data Cable. But it always showed "Charging" only.
I went to Asus service center, where they also couldn't find what the problem was, and told me to deposit my phone with them. I instead of giving them my phone, went home and did a Factory Reset.
Afterwards the problem was gone, and it always showed "Fast Charging" when I connected my phone with charger.
Now since yesterday, again this issue is there. But this time it's little bit different. After connecting charger, phone shows "Charging" for about 1 minute, then starts showing "Fast Charging", but there is only 1 Plus in the battery icon in the status bar. And this thing does not happen every time. Sometimes, it shows "Charging" only, and not fast charging at all.
I have tried cleaning the Type-C port of phone as well as Data Cable, tried changing the cable used for charging the phone, tried changing the charger, but still no luck. I again did a factory reset, but this time it didn't solve my problem.
When I searched Fast Charging Problem Asus on google.com, it showed that there was similar problem in Asus Zenfone 5Z.
Has anyone facing this problem? Or if anyone knows how to solve this?
I don't want to get my 2 months old phone opened by service center at all.
Click to expand...
Click to collapse
Not really helpful but I'm having the EXACT same problem. Only in my case it stopped working completely, even after a factory reset.
This started on Android 9 and after the update to Android 10 it was fixed! Until I rebooted my phone and now the same problem occurs. Everything you tried, I tried too and nothing seems to work.
I hope you'll have better luck than me solving this issue, because for there only seems to be one option left and that's to send it to Asus repair centre.
I'm pretty bummed out especially because I have the 30 edition. It was naive of me to think they'd actually put extra care in this version of the ZenFone. I'm utterly disappointed and not looking forward to having this phone opened.
If you're using a 3rd party cable, try using one that came with your phone.
Before upgrading to Android 10, I was using a 3rd party cable and was getting fast charge. After the Android 10 update, however, fast charge stopped working. Once I swapped back to the cable that came with the phone, fast charge started working again.
So if you'reusing a 3rd party cable, trying using the one that came with your phone and see if fast charge starts working again.
I have tried various combinations like:
1. Default wire and default 18W charger
2. Default wire and other 18W charger
3. 3A Wire (1metre) and default 18W charger
4. 3A Wire and other 18W charger.
Tried everything, but sometimes just CHARGING, sometimes FAST CHARGING with Single Plus, and sometimes FAST CHARGING with Double plus.
From the above, it is clear that it is not at all hardware problem, because otherwise the phone wouldn't charge at all, or wouldn't show Fast Charging with some wire, and just Charging with another.
Everything depends on the current battery charge percentage.. @ 30% my phone charged at the speed of 3020MA unti 60% then dropped to 2500, then at 80% it was about 1100 MA and once around 90% i saw 650MA.. all readings using Ampere app on playstore..
Even I am facing the same problem with 6z I have the original charger but now it doesn't shows fast charge. And sometimes it takes more than 6 hours to charge the device from 15-20% to 100%. There no + or ++ sign on battery icon. Started happening after the latest update.
I have same Fast Charging issue with Asus 6z mobile. Is there any solution for this problem.
Not because of connector...
Guys, i had the same problem, won't connect to computer and won't fast charge, just one plus slow charge, i also thought it was just because there was dust in my charger or in my phone usb port, i cleaned as i could and tried, same experience, it worsened as time passed, as time passed i couldn't charge my phone anymore, charging cable connector was a little wiggly inside my charging port, so i had to adjust my cable somehow to just get charging, i also couldn't get an exact reason for the problem, so i went on with the burden, one day my phone just shut down when it was on 10 percentage battery, i was very afraid to take it to service center as my brother had bad experiences from various authorised and local service center, but one day my phone fell from hand and just won't turn on, it vibrates and it shows the off mode charging symbol for one second and goes, just nothing else, so i was confused with what was the problem whether it was with the sub board(charging port), battery or mother board. Anyways i had to take it to a service center, so atlast i took it service center and they had to send it to somewhere else to diagnose it, after two weeks i got it, they told me that my battery was short circuit(i don't know what that is) and is in bad condition, and the reason i couldn't charge was because of charging board or sub board problem, not because of wiggly port as i thought and battery was 1200 priced and sub board 350 something like that and 400 service charge, total was around 2000, and till now no problem, and they did a clean job as it seems it was never opened and the main thing, they gave me the replaced parts too and that was a surprise as i was very suspicious with these repair centre, i don't know about all asus service centers but the service in Kottayam service center in kerala was good from my experience.