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Legal recourse if warranty denied because of root/unlock?

Before throwing a quick answer out to me, please read this quick blurb that describes my situation:
I have a Nexus S. On my 51st week of ownership (aka last week of warranty), the power button decided to bite the dust. This has been documented by other owners as well, notably the one and only simms22 himself. This is a common problem with Nexus S owners. Anyways, while I was trying to flash it back to stock, just my luck the TWRP recovery app crashes, leaving me with a wiped /system and a few other partitions seemingly out of whack. As a result, I have a non-booting phone. I can get as far as the Google logo with the unlocked padlock, at which point it of course cant find an OS to load (/system is blank). Anyways, I was unable to recover it back to stock because for some reason, if the power button doesnt work, then the bootloader and fastboot do not work properly. Basically, the bootloader is unresponsive unless the physical buttons are actually functioning.
I have no doubt that this phone is more than fixable. A simple repair of the power button and I'll be on my way. But of course, I was unable to do that, so I had to send it in today (in the state I just described) with a note explaining that I'm a developer, and work with various systems. This may have been a stretch, but I figured it'll help. I explained that I am 100% sure the problem is hardware-related, and independent of any software. I said that I had tested many versions of Android and have determined that since the phone doesnt respond to power presses when OFF, that it is NOT software related.
Anyhoo, I know I've got myself into some ****, so I'm curious: what kind of legal recourse do I have if they try to deny my warranty claim? I'm aware of the following:
1. The bootloader on a Nexus S specifically states that unlocking the bootloader or modifying software MAY void the warranty. It doesnt say it DOES, but that it MAY. I believe that is a strong word to use, and may very much help my case if I have to fight it. It would seem to me that this leaves Samsung with the burden of proof showing that software mods caused a button that communicates 1-way (lol) to fail, which is impossible. It's physically impossible to set the software to 'fry' the power button. It's a physical button...software simply detects presses and acts based upon it.
2. The 1975 Magnuson-Moss Act has been used frequently in the automotive sector, though its language is in no way geared towards cars. It helps to keep manufacturers from claiming things like 3rd party stereos voiding drivetrain warranties.
I'm fully prepared to fight them on this one if I have to, but I'm hoping someone can help give me some additional ammo here. I'm hoping that I won't have to, and that Samsung will do the right thing and repair it without charge. I'm a faithful customer of theirs.
Thanks!

I don't have anything but I suggest you look into your state laws as well.
You may have some extra protections given to you by your state laws.

t1n0m3n said:
I don't have anything but I suggest you look into your state laws as well.
You may have some extra protections given to you by your state laws.
Click to expand...
Click to collapse
That's exactly what I'm doing right now, but I've had no luck so far. It seems that Australia, on the other hand, is all over that kind of stuff. Damn Aussies
Anyways, if anyone can assist me with USA-wide or TN-specific consumer/trade laws that protect me, I'd greatly appreciate it. Or if someone has a similar experience to share, please do!

Private data on a broken Samsung S3 phone

Hi All.
My beloved Samsung S3 suddenly did a few random reboots on its own, and then bricked itself. I have tried flashing several ways but it won't take anything at all. After reading several posts, I think it suffered "sudden death" and has the NAND memory issue and the fix is unclear.
Anyway, I quickly replaced the phone as I needed one.
However, I see I can get quite a lot of cash for a broken S3 via online offers.
Question is, I am worried about personal data on the phone that may be possible to recover by someone fixing the phone. I can't boot it in any way so am unable to delete anything.
I bought a phone before once, that even though was "factory reset", I found a lot of the previous owner's documents in a folder.
I'm pretty much leaning towards losing £80/90 to be sure my docs are safe, but I'd be interested what other people have done in the same situation?

Master12345 said:
Hi All.
My beloved Samsung S3 suddenly did a few random reboots on its own, and then bricked itself. I have tried flashing several ways but it won't take anything at all. After reading several posts, I think it suffered "sudden death" and has the NAND memory issue and the fix is unclear.
Anyway, I quickly replaced the phone as I needed one.
However, I see I can get quite a lot of cash for a broken S3 via online offers.
Question is, I am worried about personal data on the phone that may be possible to recover by someone fixing the phone. I can't boot it in any way so am unable to delete anything.
I bought a phone before once, that even though was "factory reset", I found a lot of the previous owner's documents in a folder.
I'm pretty much leaning towards losing £80/90 to be sure my docs are safe, but I'd be interested what other people have done in the same situation?
Click to expand...
Click to collapse
Most androids save everything to a micro SD card, if you take that out then its basically clean(what I did for a Motorola Atrix 2,bricked it)
If you dont want anyone recovering it(if its bricked its basically impossible , depends which brick though) . Open it up and break a circuit on the board , put it together and its unrecoverable(may sound silly but it works.)

Nokia 6 warranty repair refusal

Hi guys,
Have a situation here - grandmother sent her Nokia 6 to repairs as the phone did not turn on anymore. This happened after she tried to install the factory update (the phone was plugged and charging). The service have now refused to repair the phone as they claim it has been rooted or attempted to be rooted.
The message that now pops up on the Android loading screen (after holding the power button for a while) is:
"Your phone has ever been rooted.
This may result in system instability,
malware or virus attacks or privacy information leakage."
Now, she's over 70 and clearly she has not attempted to root the phone. They have made all kinds of excuses - maybe the kids did it (there are no kids), we don't even know where you got the phone (a bit ridiculous), you may have installed some illegal apps. But for the most part they just claim that she has tried to root the phone.
The question from me is - can this type of message be caused by a bug in the update or in the phones software rather than what they claim? The message says "Your phone has EVER been rooted." Not that it has been rooted. And clearly no attempts were made to do so.
I mean, they might have even corrupted the phone themselves while trying to fix it as far as I'm concerned.
There have been many complaints about this licenced service center and their practices already and I just want to make sure that this type of message can only be caused by someone trying to root the phone and nothing else. There have been many complaints about bricked phones after factory updates and I just thought it would be that.
I'm about to file a complaint to the local authorities to escalate the issue as I believe the reason for the phone not working properly is solely the corrupted factory update.
Hope you can help as I couldn't quite find an issue that was exactly the same with this type of message.

Anyone?

Question Does unrooting and relocking bootloader effectively restore warranty?

Or can ASUS still tell if my phone has already been previously rooted? I come from Samsung phone where rooting the phone would permanently trip Knox as if there's some sort of hardware fuse. I'm wondering if something similar happens to ROG Phone as well.

Good question, I'm curious as well.
My guess is since the phone pings asus to unlock bootloader that they know on their end that its been tinkered with.

If you have used the official method they have record of your device id. The good news is they're not too hostile towards unlocked devices like some of the other brands - they know most of their customers are on the wild side

Asus releases an official unlock app, so the warning about voiding warranty is more intended toward covering issues you cause yourself. They usually still cover the internal hardware and provide support for the stock firmware. If flashing the phone back to stock fixes the issue, they may even help with that. At the end of the day, it's there so they have the option to deny claims.

Question Phone fall down (reboot) radomly

Hello, I have a problem with my phone. Freezes and restarts repeatedly. I've already tried starting it in safe mode and restoring the factory settings, but it didn't help. I sent it to Samsung service for diagnostics, they quoted me a price for replacing the motherboard. Well, I bought the phone used and I don't have a warranty card for it, so I would have to pay for the repair myself. As far as I know, the s22ultra has a problem with restarts. Does anyone know why? what's wrong how to fix it? or is it possible to request a copy of the warranty certificate somewhere?

samsung honors warranty claims in the same country the device was lntended to be sold, the device must not be in any kind of blacklist( stolen, lost, not paid in full, etc) if those conditions are met, a proof of purchase is required, regardless of it being from a former owner, these requisites vary from one country to another one

So I can't do anything without a warranty card. Can anyone tell me where exactly it was bought from according to the imei? What could be wrong? I also called the service center to see if anyone could fix the motherboard. But they don't have the equipment for that. Wouldn't another software fix it?

the person who sold the device to you should have the pertinent info about it, moreover, the original proof of purchase is the real important thing here, not the "warranty card"

I probably won't work on that document, except that I would find out where it was purchased from and write to the seller about a copy. Does anyone know where the error could be? More samsung s22u have this problem.

Can anybody tell me, where is problem?