My problem with my Actions X7 MP5 Portable Multimedia Player is as follows; when I connect the device to my PC
and push the "B-button" on the console to confirm "Power and Data" connection. The PC drivers are automaticly assigned.
Now I need some more detail for the further driver installation process. Cause the drive of the console shown as "O:\"
cannot be accessed to open the device it's data. So the media-player is recognised as a "Disk Station" plus as a "Portable Device" assigned as the "O:\" station as seen on both pictures on the bottom of this message.
Hopefully some of you forum readers can help me out with my question.
TrippyBlade said:
My problem with my Actions X7 MP5 Portable Multimedia Player is as follows; when I connect the device to my PC
and push the "B-button" on the console to confirm "Power and Data" connection. The PC drivers are automaticly assigned.
Now I need some more detail for the further driver installation process. Cause the drive of the console shown as "O:\"
cannot be accessed to open the device it's data. So the media-player is recognised as a "Disk Station" plus as a "Portable Device" assigned as the "O:\" station as seen on both pictures on the bottom of this message.
Hopefully some of you forum readers can help me out with my question.
Click to expand...
Click to collapse
Go to Control Panel>Device Manager on PC. Connect the device with the Device Manager window open, when the device appears on the device list in Device Manager, what is it being labeled as? What driver is it selecting for the device? Can you manually change the driver in the device's slot by right clicking on the device then choosing the update driver option then choose the option to use software/files that are already on your PC then choose from a list of drivers that are already installed on your PC then see if there is a driver listed for the device that can be selected to load in the device's slot to make the O:\ drive accessible?
Droidriven said:
Go to Control Panel>Device Manager on PC. Connect the device with the Device Manager window open, when the device appears on the device list in Device Manager, what is it being labeled as? What driver is it selecting for the device? Can you manually change the driver in the device's slot by right clicking on the device then choosing the update driver option then choose the option to use software/files that are already on your PC then choose from a list of drivers that are already installed on your PC then see if there is a driver listed for the device that can be selected to load in the device's slot to make the O:\ drive accessible?
Click to expand...
Click to collapse
No after that handling the "O:/" drive ain't accessible. There is no driver installed when I look at the properties of the Actions media-player". When I look further into the devices known as mass storage device "O:/" there is a driver installed but requeres further installation. But sadly I haven't got the x64 driver yet... Don't know where to download the correct driver for my Actions X7 MP5 Portable Multimedia Player.
TrippyBlade said:
No after that handling the "O:/" drive ain't accessible. There is no driver installed when I look at the properties of the Actions media-player". When I look further into the devices known as mass storage device "O:/" there is a driver installed but requeres further installation. But sadly I haven't got the x64 driver yet... Don't know where to download the correct driver for my Actions X7 MP5 Portable Multimedia Player.
Click to expand...
Click to collapse
Read this, it explains the cause of this type of issue and gives potential solutions, try some of them.
Windows 10 doesn't install specific drivers for USB audio devices on the first connection - Windows Client
Fixes an issue in which device-specific drivers aren't installed for USB audio devices the first time that you connect the device on Windows 10 Version 1703.
docs.microsoft.com
Here some more detail of the Actions X7 device properties in the picture below.
Note that the USB-station is now "J:\" instead of "O:\" the problemis sadly the same though...
The portable device is connected while the photo sais not connected and the driveletter is "J:\".
Now I'm really stuck in this Portable Multimedia Player...
Related
When I stood the blue angel in the USB stand in bootloader mode my computer,Dell Inspiron 1501 with Windows Vista 64 bit on, my computer loaded to that device drivers and said;
"Your devices are ready to use
The software for this device has been successfully installed
Microsoft USB sync ready to use
Unidentified device ready to use"
When I went into device manager under "mobile devices" there was "Microsoft USB sync" there was no "HTC USB device", or as a it mentions here;
"Go into the start menu and type "Device Manager" then run, this will take you into the device manager.
* Click the "+" symbol next to "Mobile Devices" and double click on "HTC USB Sync".
* This will bring up the properties of the currently connected device."
From here http://wiki.xda-developers.com/index.php?pagename=HTC_Blueangel_WM6_WizzardUpgrade4_Vista
Can a anybody suggest how i move forward from here in the process?
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx
installed this?
yup, But it does have the USB connection unchecked as in the instructions.
funny keyboard said:
When I stood the blue angel in the USB stand in bootloader mode my computer,Dell Inspiron 1501 with Windows Vista 64 bit on, my computer loaded to that device drivers and said;
"Your devices are ready to use
The software for this device has been successfully installed
Microsoft USB sync ready to use
Unidentified device ready to use"
When I went into device manager under "mobile devices" there was "Microsoft USB sync" there was no "HTC USB device", or as a it mentions here;
"Go into the start menu and type "Device Manager" then run, this will take you into the device manager.
* Click the "+" symbol next to "Mobile Devices" and double click on "HTC USB Sync".
* This will bring up the properties of the currently connected device."
From here http://wiki.xda-developers.com/index.php?pagename=HTC_Blueangel_WM6_WizzardUpgrade4_Vista
Can a anybody suggest how i move forward from here in the process?
Click to expand...
Click to collapse
Hey did you find a solution?
I just got my x1 today, when I first connected it to my vista laptop, I was able to access the phone and memory card. Now it is only recognised as a memory card. I have installed device centre 6.1 everytime I just get unidentified device install then it indefinitely searchs for preconfigured driver files. Can anyone help?
Cheers Dan.
We are having a lot of people with the 'USB Device Not Recognized' on their computer. Most of us seem to try to help them by getting them to check their drivers. I found a reference to this program in another thread (that I closed before copying the link to reference). I have not seen it recommended here and wanted to throw it out there. Anybody with experience, let us know your opinions of the program.
USBDeview v2.00
USBDeview is a small utility that lists all USB devices that currently connected to your computer, as well as all USB devices that you previously used.
For each USB device, extended information is displayed: Device name/description, device type, serial number (for mass storage devices), the date/time that device was added, VendorID, ProductID, and more...
USBDeview also allows you to uninstall USB devices that you previously used, disconnect USB devices that are currently connected to your computer, as well as to disable and enable USB devices.
I wonder if it can help some with this problem.
ADD:
You will probably be surprised to see how many Samsung related devices there are... at least for me.
The software seems to clearly show you all of the your usb drivers installed - in a lot easier way than device manager. It will let you uninstall drivers. And upon plugging the device back in the drivers will reinstall as you would expect.
Good question & find. Along the same lines for Linux users (not sure about the Mac...I need to learn those darned things) there's a command:
lsusb
lsusb -v lists verbose info about the USB hubs and what's connected. lsusb -vv (note that's two v's, not a w) provides even more information.
Hi,
Everytime I connect my HTC evo 3d to my PC, it is recognized as "Unknown Device".
I tried to click it and update the driver manually, and used the drivers from HTC Dev USB_driver_20101122_release but it says "The best driver has already been installed".
Can anyone please help me. I would like to install htc evo 3d driver on my PC.
I used this program and i deleted the history, I tried to plugin my evo again and it just automatically recognized as Unknown Device
You might start in the HTC Evo 3D forum:
http://forum.xda-developers.com/forumdisplay.php?f=1095
Edited following @Shawnsch's post, as I referred to MTP/PTP as "mass storage" which might be true but is confusing
I just got a Moto G (XT1032) 3 days ago. Like my previous phone, I've rooted/CWM/CM11. I'm getting pretty confused because the PC to USB link side of things isn't going smoothly like my previous phone did. I'm probably just confused, but not sure where I'm muddled, and I need things set out clearly.
On my old phone/firmware (Samsung + 2.3.x / CM7.2), I installed a manufacturers' USB driver (Win7 or Win8 x64) and ADB on the PC side. The phone then presented itself on connecting as a mass storage device and was assigned a letter, and also responded to adb if that was used too. On the phone side a USB icon appeared in the status bar when connected.
Fast forward to my new Moto G and... yeah, chaos. Sorry if this is a bit of a brain dump, I'm confused myself.
I got the basics fine - Motorola x64 drivers (Motorola_Mobile_Drivers_64bit.msi, 3533312 bytes) and TechGlen's adb/fastboot (v1.1.3). They both work as I've had adb install and file copying both working at different times, and unlocking+flashing was fine. But I'm not getting a stable situation where I can use both (MP or PTP) and adb. When I get the device recognised in "My Computer", it takes forever (with driver uninstall/reinstalls and pure luck) to get adb back again; once adb's working it's a nightmare getting Windows Explorer file transfer working again. I'm in and out of device manager and rebooting - I'm sure something's not done as it should be but what?
Each time I re-install the devices I get several kinds of device/driver it "knows" about - ADB Interface and Android device are both listed, but each has several drivers to choose from (Android ADB, Android composite adb, Mot composite adb, Mot single adb,and several others). I have no idea which to use or the differences between them. Sometimes it says "drivers not installed" with a yellow mark, but other times it says "this device doesn't need drivers" instead. Right now Device Manager shows both an Android device and an "Other devices->Motorola ADB interface" (The 2nd of those has "drivers not installed" although surely I've installed them many times now), and MTP/PTP aren't working since, although it audio-alerts on the phone and pops up in device manager, and sometimes I get the "driver installing" taskbar item, no storage device appears under "My Computer".
When I did get them working, the Moto no longer lists as a drive with a letter, it's listed as some kind of media device instead, so some software and disk management utils can't access it. It appears instead at the bottom of "my computer" as a separate kind of item. I also can't find how to enable/disable/control the USB connection in CM11. On my previous phone there was a clear status bar icon.
My questions are:
Which drivers and setup should I be using, to get Windows Explorer recognition and adb to both work smoothly? Is there a difference between an adb connection and a MTP/PTP connection in CM11 (by which I mean, do I need to "change mode" between them or can they both be used in parallel?)
Where is the usb status bar icon, and how do I disconnect/reconnect/turn on+off USB at the phone end
Can the Moto appear as a "regular" drive letter so that disk management tools with USB disk capability can act properly on it?
Thanks!!
I believe mass storage mode is gone now
Sent from my XT1028 using Tapatalk
Shawnsch said:
I believe mass storage mode is gone now
Click to expand...
Click to collapse
Yeah - referring to MTP/PTP as "mass storage" wasn't a good idea. I corrected my use of "mass storage" in the OP so people reading this won't get misinformed.
Odd thing I found as well - I got one machine to connect - if I put it in MTP mode it'll be recognised in Explorer but not ADB, and if I switch the Moto to PTP mode then ADB will not recognise it but Explorer won't.
hi ihave problem with mtp driver in moto g.pls help
Hello,
I have an Alcatel ONE TOUCH POP C7, recently just bought it hoping to transfer some music files, connected my phone to my computer and nothing. Dug deeper into my phone, at the top it says "Connected as a media device, Touch for other USB options"
I see four options:
USB Storage
Media Device (MTP)
Camera (PTP)
Charge only
I'm not able to choose the "USB Storage" option, so it forces it to select "Media Device". I've downloaded appropriate driver from the Alcatel support site and it is installed.
When I select the PTP option, the computer recognizes it and I'm able to see my pictures.
But... when I select MTP I get nothing... it's really annoying and I want to transfer some music files to my phone, I've never had this problem with my Galaxy S I Vibrant and Galaxy S II i9000.
So can anyone help me please?
Hi, thank you for using XDA Assist. With your device in MTP mode and connected to your PC go to device manager on the pc. Do you see an icon with a yeloow exclamation mark? If so right click it and go to where it let's you choose a driver from a list on your computer. Chose android adb composite interface. See if that works.
Thread closed.
Brand New Unlocked S8+... Tried to connect it to my PC to use a previous copy of smart switch backup but it never connects.. Windows Explorer never displays a mounted drive either. Smart Switch Eventually comes back with Failed to connect to the device.
The Phone displays the "Attention The connected device is unable to access data pm this device. Reconnect the USB cable and try again...."
Phone is on Transfer Media files (MTP)
USB Debugging is one.
Device Manager says "Samsung Android Phone - SAMSUNG Android ADB Interface" two times - No red or yellow exclamations.
I've removed the software in device manager and restarted both the phone and the laptop multiple times.
I updated Smart Switch and did More\Reinstall Device Driver.
Does anyone else have any workarounds for this? I found one article (https://www.recovery-android.com/connect-samsung-to-computer.html) but still no success.
I actually have the exact same issue on windows 10. Anyone figured out a solution?
Doesn't seem like there is much help here on the 2 Samsung formums I posted on....
I know its not my windows profile as I have tried 3 different profiles as well as safe mode.
Tried 2 different sets of Samsung USB drivers and no improvement.
Like I said I had no issues on a windows XP machine or a windows 10. I didn't even need to install the USB drivers/Smartswitch on either of those machines.
We can't be the only 2 people!
Kalveitt said:
I actually have the exact same issue on windows 10. Anyone figured out a solution?
Click to expand...
Click to collapse
Firstly, i cannot give you direct answers.
Just my thoughts.
i have a S8+. No root stock as is.
I have Lenovo laptop Win 10.
From day one, out of box, i connected
S8+ and it connected. I can do whatever
i want. Transfer data, photos videos.
ADB etc
So it should work...?
However i do realize there are quite a few things to consider......
Samsung drivers on laptop and a few other
issues..... eg
For one,
have you enabled
in Phone /Settings /Developers Option /Usb debugging.?
Normally first time when you connect
With pc /laptop you should get
a small pop-up message(on device) to allow
phone to connect.?
(that's my experience, over years)
Good luck
Yes, USB Debugging is on and connection is set to MTP.
Windows recognizes "USB Android" but dosnt install the driver successfully.
It will appear as a modem in Device manager but nothing is mountable.
I have 2 desktop pcs with win 10. One with samsung software Kies 3 and smart switch installed and the other no samsung software. Both find the device Galaxy S8+, in device manager under universal serial device controllers i have Samsung Mobile USB Composite Device. You have an adb driver I think because you have usb debugging on, i would turn usb debugging off. The pc should find a device connected to the usb and download a driver, once done the device is recognised as galaxy S8+ in my case but will not communicate with the pc until the phone has given permission. On the phone will be a message asking you to allow the connection. Hope this helps ??
psuhbggrad said:
Yes, USB Debugging is on and connection is set to MTP.
Windows recognizes "USB Android" but dosnt install the driver successfully.
It will appear as a modem in Device manager but nothing is mountable.
Click to expand...
Click to collapse
Firstly i do understand that you
must be quite annoyed trying to figure
out issues. (I would) Thankfully i don't.
Bottom line is that it should work..!
My experience confirms, that S8+/laptop Win 10 works.... 100%when connected
However a few suggestions.
If you feel you checked all checkbox.?
However you never said anything
about popup notice ? granting premission
for device to connect.?
So device /laptop /pc is not "seeing" each other?
All Samsung devices I have used, first time connection gives me this popup a notice
Can't remember exact wording.
Something... eg
Device id 5786446.......
Have or does your other Samsung devices
connect etc.?
Have you tried connecting to a friend pc laptop.
An option is to go to a Samsung Care Center
and as them to test and connect.
My experience (in past) is that they should
assist you.
If it connects to friend pc or Service provider /Samsung Care Centre.
Then surely it has to be your pc/laptop?
So I turned off usb debugging and revoked the permissions on the phone, connected it to my PC.
Samsung Android (with a Yellow Exclamation) was already present in Device Manager under "other devices" so I uninstalled that.... and rescanned. My laptop attempted to reinstall but it generated a Driver Installation Failed message on "SAMSUNG_Android" - no driver found.
Device Manager once again shows the Yellow Exclamation Point
I would go on to Samsung support look up the phone and download the usb driver and install from the download. Good luck
I've downloaded the drivers from Samsung 2x.
psuhbggrad said:
So I turned off usb debugging and revoked the permissions on the phone, connected it to my PC.
Samsung Android (with a Yellow Exclamation) was already present in Device Manager under "other devices" so I uninstalled that.... and rescanned. My laptop attempted to reinstall but it generated a Driver Installation Failed message on "SAMSUNG_Android" - no driver found.
Device Manager once again shows the Yellow Exclamation Point
Click to expand...
Click to collapse
I can vaguely remember that i had this same
issues with my Note 5 and Win 10.
This was many months/year or two, ago.
I also had yellow exclamation etc.
Further in Device manager( laptop) kept installing wrong Samsung drivers.!
I uninstalled drivers/installed and battle for a few months like this Then one day Windows
did an update and in update i noticed
Samsung drivers included etc. (must have been correct)
Ever since that update i had no issues again.
Bottom line... some drivers issue?
Not S8 +?
Good luck
psuhbggrad said:
Brand New Unlocked S8+... Tried to connect it to my PC to use a previous copy of smart switch backup but it never connects.. Windows Explorer never displays a mounted drive either. Smart Switch Eventually comes back with Failed to connect to the device.
The Phone displays the "Attention The connected device is unable to access data pm this device. Reconnect the USB cable and try again...."
Phone is on Transfer Media files (MTP)
USB Debugging is one.
Device Manager says "Samsung Android Phone - SAMSUNG Android ADB Interface" two times - No red or yellow exclamations.
I've removed the software in device manager and restarted both the phone and the laptop multiple times.
I updated Smart Switch and did More\Reinstall Device Driver.
Does anyone else have any workarounds for this? I found one article (https://www.recovery-android.com/connect-samsung-to-computer.html) but still no success.
Click to expand...
Click to collapse
In the past I had this problem I downloaded USBDeview to my PC and deleted all of the old Samsung drivers, after rebooting the PC the phone was able to connect with the PC.
Tried USBDeview and removing the Samsung drivers but no difference
Still unable to connect.
I'm having this problem as well. I'm still trying to work it out, but when I remove and re-add the device through Device Manager I get this error: "An existing device was found that is a duplicate of the device being manually installed" and the device DOES connect as a camera, just not for full file transfer.
I had the same problem and tried many of the fixes, including different USB cables and different computers and different phones. I finally figured out that the case I had on the S8+ was the problem (at least for me). I took it off and everything works.
Hi, i have a pc with windows 10 . In device manager under universal serial device controllers i have Samsung Mobile USB Composite Device. i think you should meet best mobile shop.
jimmygarison said:
Hi, i have a pc with windows 10 . In device manager under universal serial device controllers i have Samsung Mobile USB Composite Device. i think you should meet best mobile shop.
Click to expand...
Click to collapse
I have Windows on Lenovo Laptop with latest Windows updates installed. Yesterday, I downloaded Samsung Smart Switch unlocked the phone and connected it to the laptop. Smart Switch found it immediately and I did a backup. I did not need to check Device Manager. It must be a drivers problem as mentioned above.
Note 8, getting "Attention The connected device is unable to access data pm this device."
And I am only able to see some files, Sammy is a crazy fool, this is basic stuff
installed the windows fall update a week ago now connect my phone to my laptop and nothing is recognised, no phone memory and no memory card just a empty space when i click the icon where my phone should be, i've had samsung drivers installed and they have worked fine so far till today, any ideas where to find the latest drivers? and what else i can do to get access to my phone on my laptop?
solution that worked for me
On my windows 10 PC, I opened device manager (open up start and just type 'device manager') and under portable devices there was a usb device called MTP USB device or something like that (I forget the exact name) with a small triange and an exclamation mark next to it. I clicked on that and then clicked "update drivers." When the prompt comes up I chose the automatically look for drivers option. This fixed the issue and now my Galaxy s8 is recognized (it no longer says MTP USB device or whatever it was). Hopefully this works for others as well. You can also probably download the usb drivers for the phone from samsung.